Update 10/2023 - geschlossen, Schild an der Tür mit Info "Neueröffnung am 01.12.2023"
War schon länger nicht mehr dort, war aber deutlich teurer und schlechter als zu Beginn...
Erste Bewertung (kurz nach Eröffnung): voll zufrieden, Döner, Dürüm, Lahmacun alles probiert, sehr lecker. das meiste wird auch direkt selbst gebacken - dauert evtl. etwas länger als sonst, ist dafür aber super-frisch!
Bought water there that was absolutely disgusting. The bottle was sticky from top to bottom and smelled of frying fat. The water itself also tasted like frying fat and I found dark splashes under the lid (!). How do they get there??! If so little attention is paid to hygiene when it comes to water bottles, the kebab couldn't be better. I would advise against it.
I ate there with a friend 7 months ago and ended up paying with my card. My money was debited twice. In the meantime I have called again and again and asked for the manager but he was never in the building or not available to talk. I have also contacted the police and they have already been there and informed the staff there but this did not help because they only said the manager was not available to talk at the moment. I still have not received my money back today, even though I have called several times after the police have already been there. I think it is a disgrace and unfair. I have always thought the place was good and liked going there, but after something like this I have to think twice about going there.
As nice as it is to sit comfortably in the shadow of the cathedral and watch the hustle and bustle of the weekly market, it's just as annoying when you have to wait more than half an hour for something as easy to prepare as white sausages with pretzels, and then only get it served after you complain. Then it simply doesn't taste good anymore....................
Their behaviour probably counts as fraud: I ordered through Uber Eats, during the over 3 hours wait I requested multiple times for an update. After 3 hours when requested for an update they marked the order completed. I never got any Pizza, but the order was already paid. Uber Eats has since refunded me.