Timberjacks Marl in Marl

The food is prepared perfectly. The service is working at full speed. The ambience is extraordinary. (Log cabin style) However, this time I ordered a dryage steak that was aged for 21 days. The edge was extremely dry. And you chew on it like chewing gum. The middle of the steak was again perfectly cooked. I can't understand the hype about Dryage. Then I'd rather have a normal steak.

The ambience and first impression was quite good. However, when it came time to eat, disappointment came. The food was rather poor in terms of price and quality. The steak (45€ just the steak, nothing else...) that I ordered (medium) was completely missed and the steak was completely raw inside. There are no side dishes, everything costs extra. Even the herb butter for the steak costs another €2-4 (+ €6 for fries). I think the pricing is not in proportion to the quality offered. I agree with the bad reviews here and can't recommend anyone to waste their money here.

Great atmosphere... Super friendly service Will be my favorite location...

We were there yesterday. I don't understand the 4-5 star reviews. I also don't understand how you can serve such bad food in such a great atmosphere. Just a shame and sad. The burgers weren't good, the patties were reminiscent of McDonald's cheeseburgers. No quality and the taste wasn't good either. The portion of fries too small. I also ordered bacon, which was rock hard, tasteless and simply not edible. The service lady said the problem was known and was in a very negative mood because of the bad feedback. We don't go there anymore.

Insane shop. Super tasty, meat, meat, meat and delicious side dishes. Very diverse, you should definitely make a reservation.

Nice service and great ambience. Always happy

The food doesn't work at all. Never again. Expensive but very poor quality.

We were there on December 12th, 2024 with 22 people. After 20 minutes the first drink orders were taken. The drinks then came after another 20 minutes. Then the food orders were taken. The food came relatively quickly, but with 22 people there is a bit of activity, i.e. noise of conversation. Meals were handed out to the wrong recipients because I was differentiated between large and small, then only 22 main courses were given out and only then were the side dishes. The first ones had already finished their steaks and burgers before their fries and other side dishes arrived. The waitresses were nice and tried hard, but unfortunately they were hopelessly overwhelmed, or better yet, overloaded. For larger groups, the kitchen could perhaps mark the main courses with labels so that the customer knows that he has received the right dish.

The food was tasty but the service was poor. There were 6 of us and we even had to run after the waiter to be served. Unfortunately, this several times...

On Tuesday, November 19th, 2024, I had the pleasure of visiting Timberjacks in Marl, and the evening more than met my expectations. The restaurant impresses with a unique concept that combines rustic charm with modern elegance. The atmosphere was extraordinary: warm wood, loving details and a spacious, cozy ambience that immediately conveys a feeling of well-being. It was like a short trip into another world - perfect for leaving everyday life behind. The food was excellent. I was particularly impressed by the variety of the menu, which ranges from juicy steaks to delicious burgers and fresh salads. My burger was cooked to perfection, with high quality ingredients and lots of flavor. The selection of drinks, especially the cocktails, were also a highlight. The service was just as convincing as the food. The staff were attentive, friendly and always strived to offer guests a special experience. For me, Timberjacks in Marl is a place that not only impresses with its culinary aspects, but also with its overall concept. I can fully recommend it for a relaxing evening with friends and will definitely come back.

Today we were there for a company dinner and I have to say unfortunately not recommended for groups. First of all, hats off to the 3 nice and really hard-working cellar/counter staff, I really felt sorry for them!! Due to the understaffing, it took forever until you could order drinks or get them. I was actually satisfied with the food, but when I saw my colleagues' steaks etc. I thought to myself "It's good that you took the fish". But we were happy that there was anything at all, even if not at the same time, let alone close. I have to say that I think it's extremely poor personnel planning for the number of people who were there that lunch (besides us, there were two small groups there).

Simply fantastic food, good value for money. However, the operation is an action item. There are not enough staff to provide the service expected. The waiting times for food and drinks are really too long.

Unfortunately, our Christmas dinner this evening was disappointing. The overall experience significantly exceeded our previous experiences. The steak was cold and very English on the inside, although medium was requested. The fries were only served when the rest of the food, except for the vegetables, was already cold. The service also left something to be desired: we were only served when asked, and the drinks took at least 15 minutes to come to the table. Paying took 30 minutes after the first question. As regular guests at this restaurant, we are very sorry that this evening turned out so negatively. Such experiences cause massive damage to an otherwise good reputation.

UNFORTUNATELY IT TOOK ALMOST 30 MINUTES UNTIL WE COULD EVEN ORDER ANYTHING. THEN FINALLY AFTER 1 HOUR. WE GOT THE FOOD AND DRINKS IN THE STORE.

Great atmosphere and friendly staff.

A good restaurant. We were there today for Christmas dinner with 7 people. Sometimes there were steak burgers as an order. Unfortunately I have to say the steaks were stringy in some places and extremely wobbly... a little would have been ok. The food was seasoned top notch. Quantity also good. The dessert snickers waffle was great. Service was attentive and friendly

We have been to Timberjacks several times. The ambience is simply great. The food is great (especially in the "Farmers Market" there are a lot of great dishes) and the service is mostly top... As always, there are differences in the staff. We've had great waitresses and unfortunately we've also had someone who just doesn't seem to like his job... But then you sort it out and a top employee promptly takes over the service.

Super nice shop. Very menu and good portions when everything comes. Went there yesterday with 9 people and waited 45 minutes until the first waiter came to take the drinks. Drinks didn't come completely. The order for the main courses was incomplete, 4 people were missing the side dishes they ordered. Would you like to submit it later? But only when everyone was finished :-( there was no apology :-( At around 8 p.m. a capable waiter arrived and tried very hard to take care of further orders.

The ambience is harmonious and reflects an American steakhouse. For dinner we had burgers and a burrito. We enjoyed both. The service, however, was not good. We waited a long time to order the food and had to make ourselves known. We also had to wait a long time until the plates and pans were cleared away. Here too we had to make ourselves known and call the staff. We would have liked to try dessert, but didn't want to wait any longer.

Great food, great service and a mega ambience. An enrichment for the pot.

We had a really delicious meal here. Pulled Beaf Burger 🍔 Hip Steak (TRI TAP) 300G With pepper sauce and herb butter - served with delicious fries and a mixed salad Just great Ambiance and especially the waiters were very attentive We can only recommend it

Like a little vacation, beautifully designed, I gave my wife a wonderful birthday. The food was very tasty and a large portion. The service was very attentive and the live musician rounded the whole thing off perfectly. We'll be back.

As always, it was a great evening! The ambience is perfect, the food is delicious! 5 out of 5! I'm already looking forward to the next time!

You just have to go there. 👍👍👍👍👍

Ate duck Christmas menu. There was nothing except expenses. Food was lukewarm and not really tasty. Probably convenience straight out of the bag. Although we complained about this, no response. Too bad. We won't be back that quickly,😠

Since yesterday I have taken back my good rating from a year ago. We were in the restaurant yesterday with 4 ladies. Our service person was very nice and tried hard, but after we got rosé wine in a champagne bucket and our food, no waitress showed up, despite repeated requests. All the tables around us were not cleared, presumably due to a lack of staff? And that in the run-up to Christmas! My truffle burger was totally dry, so that's out of the question for the future. It's a shame, it used to be our favorite restaurant.

The American Lumberjack Restaurant. With a rustic atmosphere, the menu leaves nothing to be desired, as does the changing daily program. Burgers, beef, staek, Mexican food are all there and even the sweet ones among us don't go away empty-handed. The service is unobtrusive, friendly and competent. Even special requests are fulfilled. I can only recommend this restaurant in Marl.

Delicious food, worth it, very impressive, great!!

I can't understand the positive reviews here. The only positive thing there was the ambience (apart from the dirty dishes on the tables) and the birdsong in the toilet. Because for us it was a complete catastrophe. We reserved a table for a Christmas dinner with friends over 6 months ago. It took forever until drinks could be ordered, then again until they came and we waited almost 3 hours for food. I got two drinks within 4.5 hours and that was only because I went to the counter after an hour and forty minutes (after I had pointed this out to 2 waiters) and got a little louder. Above all, it was an iced tea, which is ready in jugs behind the counter and you just have to put ice cubes with a straw into the glass. I had a skewer, out of 4 pieces of beef fillet, 2 were so tough that my jaw started to crack. By the time the side dishes came, the meat was cold. Absolutely no go for the price. The mozzarella sticks were more like breading sticks because you had to look for the cheese. As you can see from the photos, NOTHING was cleared away the entire evening. Only at the end, when they had no glasses behind the counter. There were angry guests at many tables. The waiters said they were understaffed. Sorry, but then you would only have been allowed to let in the guests who had reserved, or only as many as you were able to serve! The young man behind the counter only had private conversations and when you came there to complain, he turned to the bottles and pretended not to see you. Everything was very disorganized, waiters, when they finally brought something to the table, always ran back to the counter with an empty tray and dirty dishes piled up on the table all evening long. I rarely write reviews, especially not long ones, but I had to get rid of what we experienced there. So you won't see us there again.

That was nothing at all. We already know Timberjacks from Göttingen or Siegen and were surprised by what we experienced yesterday. Garbage on the ground and overflowing ashtrays greeted us outside. After over 30 minutes drinks were taken and after an hour they came, not to mention the food. My steak (Strip Lion) was ok, but the side dishes didn't come, and some of our friends' dishes were missing or came way too late/cold. Empty drinks/dishes piled up because although they were "delivered" every now and then, the waitresses left empty-handed. Of course, people like to blame something like this on a lack of staff, but then there has to be a notice at the entrance or not all tables are allowed to be occupied. However, the employees behind the counter didn't seem too overworked, as they kept having long private conversations while the orders piled up. Overall, Timberjacks is unfortunately no longer recommended.

We were there yesterday for a work Christmas party. Months ago a reservation was made for 18 p. On Friday, the day before, I called to ask about a small change for 2 people. I was then told by phone that we wouldn't be sitting at a table anyway and that my colleague had informed me when we made the reservation. I told her clearly that I had not been informed about this and that it was out of the question for us since it was a Christmas party and we wanted to sit together. I was then told that this doesn't normally work but I'll make a note of it for tomorrow. Yesterday we arrived there and we were divided into 2 groups. When I asked, the answer was that we had been informed about it and had accepted it. That's a lie and it really annoys me. Unfortunately, since our employees voted to stay, the two groups had to sit back to back. We waited a really long time for drinks and some side dishes arrived way too late, some even didn't arrive at all. We were told they were understaffed, which probably would have been less annoying under other circumstances. All in all, many of our employees were not happy with their food, including a medium steak that was well done. The drinks were very tasty and no one had anything to complain about. I don't know if I would come here again. Certainly not for a Christmas party.

A really nice location with a stylish ambience! The service staff is super nice and very attentive, which is unfortunately far too rare elsewhere. And the food is the absolute highlight for me, the presentation, the quality and the taste! Until now I have always ordered steak, which in my opinion is the core competency of this restaurant. I'm already looking forward to our next visit!

Very nice, special atmosphere. A calm and competent, friendly service. The dishes are delicious and seasoned to perfection. The price-performance ratio is right. See you next time.

I can't understand the rating of 4.1 here. We ate there with 4 people on November 24th. Drinks last on average 20 to 30 minutes. A beer even took over 40 minutes despite multiple requests. Food was served for 4 people in a period of 30 minutes from the first plate to the last plate. They also asked if the steak was tender and it was answered. When the old leather sole came, not even the knife could get through the flesh. Tables are not cleared. Some customers stacked the glasses 3 to 4 high on top of each other to make room on the table. I know that I definitely won't go here anymore. I think the store is the last one. People should be warned about such shops. In addition, the prices belong to the upper class.

Review: Timber Jacks I would prefer not to give a star at all. Our visit to Timber Jacks was a complete disappointment - for the second time. There were six of us there and we were looking forward to a nice evening, but unfortunately the reality was completely different. 1. Disastrous waiting times: We had to wait 45 minutes for our first drinks, and even then they came one at a time, so we couldn't even toast together. In total, we only managed two drinks in three hours because everything took forever. The food came after two hours (!) and was still cold. 2. Inattentive service: The empty plates remained on the table for 40 minutes before they were finally cleared away. Everything seemed chaotic and completely uncoordinated. It was just frustrating. 3. Condition of the toilets: The toilets were also in poor condition - there was no toilet paper, which simply shouldn't happen. Conclusion: The taste of the food was okay, but due to the long waiting times, the unfriendly and disorganized service and the poor hygiene, we absolutely cannot recommend Timber Jacks. We're definitely not coming back.

Food very greasy, staff is overwhelmed with every little thing and rude. The house is very cluttered. You shouldn't have that experience. Not twice for me.

Cool ambience, country style, super delicious food.

Service was a bit slow, but it was also busy. Food & atmosphere are great.

The ambience was very nice, the service was excellent On Saturday evening it was of course packed and yet the food came very quickly I found the menu almost too big, but there is something for everyone My baked potatoes with salmon and spinach sauce were delicious, as were the chicken sticks and zucchini fries as a starter. Unfortunately, my husband's meat skewer, 5 minni pieces that were very dry and hardly seasoned with a few vegetables and the burnt slice of bread, which we found outrageous for 30 euros, can be rated negatively Otherwise the rest of the price was definitely in the acceptable range

A really nice place with delicious food. It's big, but still cozy. Parking spaces are plentiful.

The ambience inside and outside is worth seeing, especially if you like this US style with wood. Everything was very spacious and comfortable, fast friendly service. I've already been there 4 times, the first time after opening wasn't a hit, but after that it settled down. The food is exactly what it's supposed to be, American cuisine. There is a huge bar, which is worth seeing in itself, as well as bull riding every day from 7 p.m. and occasional live music events. Personally, I think the steak prices are too high compared to other restaurants of similar quality.

Ambience great, service flop. + Ambiance is unique and can hardly be found again in the area, TOP. + Service at reception was very nice and attentive, TOP - Service at the table, catastrophic, no course / no order came correctly and last but not least there was cake instead of the waffles I had ordered, whereupon the service was asked and they put my juice in front of my nose to calm me down, a la drink a sip and calm down. He then took the cakes on his account and ordered the waffles. A few minutes later he came back and said: Unfortunately there is no more waffle batter. Sorry, but I don't know what to say about that. The kitchen was tired of it, the service was supposed to think we were stupid and so brought us cake from the start, let's see if we notice or what? The main course was OK, but couldn't change anything about the previous ones. Unfortunately, the three tables next to us were also not satisfied (no cutlery / no drinks / no clearing up to order dessert - here, too, discussion with the service). I have no idea where his thoughts were that evening, at least not at work. Unfortunately, we and our neighboring tables agreed that it was the first and last time. This evening left a “lasting impression.” Too bad.

Nice atmosphere...but...the food was cold and didn't correspond to the description...the service was bad, everything took forever or wasn't even brought. We were very disappointed...

Absolutely pleasant and relaxed atmosphere! Food TOP. We will definitely stop here a few more times 🤪 Staff absolutely accommodating, quick and very friendly. If that's you, definitely go to the toilet!!! Here you can do your business in the sound of birdsong 😂 Great idea Definitely worth a visit!

Food plentiful, good and the price is justified! Gladly again 😊

It all took quite a long time. 8 people, two sauces were forgotten when the food was delivered, a subsequent delivery was made when the food had already been eaten. Drinks order was partly delivered incorrectly and had to be reordered. One of the steaks was tough and hard to chew. A non-alcoholic cocktail had alcohol in it in terms of taste. Complaint about everything supposedly forwarded, no response. Everything was accounted for, including items that were not delivered. After payment, we were only able to see the order form, which was quite long for 8 people and could only really be checked at home. Billing for items that were not delivered or delivered incorrectly borders on fraud. None of us will ever return to Timberjacks again.

35€ for a steak… I expected something special. But every sneaker for €35 tastes better. I have no idea what they do with the meat in the kitchen. Never again

It was a very nice evening at Timberjacks Marl. The food was tasty, although a bit too cold. The atmosphere is great and the service is very friendly. The restaurant is also completely wheelchair accessible. Will definitely come again.

Very nice restaurant, great facilities, service slow, not enough staff, 2 out of 4 meals completely cold, sauce was missing, allowances offered for compensation were not brought even after half an hour of waiting, it's a shame not good twice in 4 weeks. It would be appropriate to hire more staff. I'll give the restaurant another chance in a few months

Great ambience, delicious food, our waitress Bianca was awesome, thank you for serving us so well. Will come again🥰

Wir waren zum Geburtstagsessen dort. Leider werden die Angebote nicht umgesetzt. In unserem Fall, sollte den Mädels in einer Gruppe Sekt angeboten werden, auf Nachfrage galt dieses Angebot nur noch für eine reine Mädelsgruppe. Das ist unverständlich.

Of course, very stylish and cool on the inside. The own iced tea varieties are cool. However, the steak was not medium as ordered. The thin fries were good... However, they were served in a wooden bowl that didn't seem 100 percent clean . But high end prices that don't quite reflect the quality. And I don't go to a restaurant just for the ambience...

Ambiance is great. Service was very slow, even though there wasn't much going on, if we wanted something we basically had to wave the waitress over. One out of four meals wasn't brought and there was a hair in my meal. The waitress found out about our "situation" from her colleague who had brought us the food, to which she didn't react very kindly to the missing food and the food with our hair, which was falling back. At least the waitress had the decency to treat herself to apologize for the hair and also ordered the missing food again. This was our second and definitely last visit.

The three of us were here on November 16th, 2024 (Saturday) to celebrate the birthday of my youngest daughter (21). Since I had already been here for lunch (where I was more than impressed), my expectations were very high. Food: all in all great. However, my youngest and I had a skewer that was great in itself, but the further up you went, the meat became more and more English (raw), which we don't like at all. Service: After we had finished for a long time, we had already ordered more drinks. Then ordered dessert. Before dessert came, I asked politely if the lady could clear up. She answered in a stroppy tone that she wanted to think about what she was going to do next. She just wanted to clear away. Finally I ordered an iced coffee. I got this one without a spoon but with a paper straw. At THAT price in a supposedly exclusive restaurant, I expect glass straws. Given the waitress's mood, I didn't dare ask if I could get another spoon. Ambience: I'm happy to give it 5*. The furnishings are very modern and yet classically designed. It smells like BBQ sauce in the entrance and the feeling when you come in is great. Conclusion: I understand that if it is very busy and stressful, there may be employees who are absent. But it's not possible to get rid of the waitress's bad mood. We weren't even asked how we found our food. The neighboring table had not been cleared even after an hour. After the actually good meal, this is a mood killer. How delicious your food is. If that happens again, you'll be rid of us as guests.

Food was okay, burgers were very dry and almost cold, fries were soggy and also cold. Service was a disaster, I would have liked to have had more drinks, but unfortunately none came. The waitress only came when called. Seems very unmotivated. No risk of repetition.

Hatten Burger bestellt und Pommes. Als beides kam war es fast kalt, die Burger trocken und die Fritten matschig. Der Laden war sehr voll und dadurch eine sehr starke Geräusch Kulisse. Wir hätten an diesem Abend auch gerne noch mehr an Getränken verzehrt aber eine Kellnerin/ Kellnerin musste man suchen und wenn Sie vorbeikamen reagierten man nur auf Zuruf. Einmal und nie wieder.

Unfortunately we can't rate the food because it didn't come to that at all. However, all we can say about the service is: very, very bad! It was half past four and there were only five tables occupied in the entire restaurant. When I - pregnant - asked to sit on a bench across the room, the waiter replied that he couldn't do that because he was supposed to be alone. That was definitely not true, and even if it was, the store was practically empty. Instead he rudely pointed me to a high bench. This treatment was neither polite nor customer-oriented. We then left the restaurant again.

For the money... never had such a bad meal... every chip shop is better... just not as nice... The atmosphere is nice!!! everything else doesn't work at all...:

Ambience great, food flop, price performance catastrophic.

Food is good, but too expensive. Price/performance is not quite right. Excellent service! That's why five stars anyway

Nie wieder zu Timberjacks. Personal komplett falsch am Platz.ich hatte mir ein Ocean Backet bestellt für 30 Euro.Absolut lächerliche Portion 6 Scampis, 50 gr Lachs ich musste danach zu Mc Donalds was essen zum satt werden.Unsere 3 Frauen haben sich ein Milchshake bestellt.Als er kam hat waren wir geschockt ,es war Milch mit Geschmack und das für 8.90 Euro. Als wir die Bedienung fragten ob es so normal wäre das der Milchshake so ist, wurde sie pampig.Anstatt auf uns ein zu gehen. Absolutes no goe.

Impressive ambience, delicious food and professional service. Always happy

Timberjacks is a premier steak and burger house. Meat quality is right. Definitely price/performance too. Cooking levels are always on point. A clear recommendation to eat there. But be careful: quality also has its price!

Food quite expensive, portions sometimes quite small. Quality, well. Doesn't have to happen again

A burger for €13 with 2 mini parties and a too-crusty bun was more of a joke

Very nice atmosphere, nice and helpful service. The food is expensive, but you know that when you go there. We'll definitely come back - at some point...

Great atmosphere, really good food and very friendly staff. The highlight is the toilet 😁

Wow! Super tasty... cozy atmosphere... great service!!!

Delicious food and great atmosphere. Service is quick, friendly and attentive. The price matches the quality.

Despite reservations for 7 people, waiting times for meals were far too long (approx. 60 minutes). The food was served almost cold. Drinks were also a long time coming. My fries, which I ordered twice, were not served. In addition, the tables stick as if they were not cleaned properly. Price performance not recommended on my part!

Unfortunately I have to give a rather bad review today. There were two of us in Timberjacks. For me it was the third time and the previous visits were completely positive. We were escorted to our table very quickly and friendly. Since it still took a few minutes until the waitress in charge came, we not only chose drinks, but also the food. The food came after 5 minutes, which surprised us because the drinks weren't there yet. Our burgers were lukewarm. So I called a young waiter to complain about this. The answer was quite, let's say boldly: "yes and now" were his words. He offered to reheat the burger or have it remade. I accepted the offer to warm up. Unfortunately, that didn't help much either. The burger was just lukewarm. When we were clearing up, another waiter asked us if everything was OK. I said no and described what happened. He said he would inform the shift manager. Result equal to zero. We didn't ask for drinks at all and since there was no one around, we went to the entrance to pay. There we were asked rather rudely to go back to the table. The waitress from the beginning then checked us in and asked us if everything was ok. I also described the process to her. There was an apology, but that was it. My conclusion: Too expensive for the quality and the behavior in the event of complaints needs to be urgently worked on. Addition: I can't recommend anything, see if it has to be stated!

Great ambience. Not cheap but really good food. Unfortunately, the signs for charging electric cars are fake.

Great burgers. Huge portions. Everyone was still full the next day 😄 The service was very nice and helpful. I've never seen an atmosphere like that in America anywhere in Germany.

Beautiful restaurant, the food was delicious and the staff were super friendly.

Food was very tasty...The service was great, good advice...Only I had imagined the citizens to be a little (sorry) bigger...For the prices...We also ordered dessert...That was it too very 😋 tasty. All in all very good 👍

Two out of three glasses had lipstick. The fillet meat was almost raw at first and then a shoe sole.. What a shame.. Great ambience

Always thrilled! Steaks, buritos, burgers, appetizers - everything is always perfect 👌🏻 we'll be happy to come back. The service is always polite and courteous, you just feel comfortable in the great ambience.

‼️What great food and ambience ‼️ Rarely have I had such a great meal, the burger was simply fantastic. It may cost a little more, but the taste forgives everything. I was simply amazed from the moment I entered this place until the moment I left it. Food - bomb Milkshake - a whole new league Ambiance - enchanting Service - very, very nice and friendly This concept is unique in Germany Will I come back? In any case

Friendly staff, delicious food that was freshly prepared and an unusual, well-kept location. We'd love to come back!!!!

It was OK, but the price/performance ratio wasn't quite right

Super nice restaurant...very friendly staff. We had burgers that were tasty but nothing special...unfortunately also very small portions. Dessert was super delicious.

Went there on a Thursday with live music and it was well filled. Waitress very friendly and helpful, but unfortunately we waited over an hour for the food. The quality and taste was good, but after 50 minutes you're ready to eat everything anyway. Unfortunately no comment or something on the house due to the delay. When you take so many reservations and have no staff in the kitchen, there's always a strange taste. It's a shame, we actually enjoyed going there.

Rustic roadhouse with very tasty food. The drinks were brought super quickly and the food in a reasonable time. The service was quick, attentive and very nice. The only criticism was the Jeulienne fries, which are not recommended. It's also a shame that, despite the good and long menu, there are no real vegan dishes, including the salads. But all in all - we'll be back.

A visually impressive restaurant. The service was unfortunately very average, except for one lady who tried to make the guest feel good. The prices of the food are clearly too high considering the quantity and quality. In the end it wasn't really cool and 5 guests with 5 different dishes were rather disappointed except for the ambience.

Great dining experience. Nice ambiente and nice atmosphere. Unfortunately the staff was not too motivated.

Nice atmosphere and nice staff, but that's about it.

It's rare to see such a beautiful restaurant. Food was excellent and plentiful. The interior design was done with a lot of love and is very inviting from the outside. The service is outstanding, super clean sanitary facilities with a nice background noise. And the shop in the entrance is well stocked. Bull riding and big screen. Overall, the whole thing was very inviting. Gladly again.

The food is presented in a great and extraordinary atmosphere. The solid wood restaurant has a typically Canadian look and ambience. The staff is friendly. The only strange thing is that you can't make a reservation online or by phone, as everything is supposedly occupied until 8 p.m. If you just drive there, there are still tables available... (?!). It has happened and has happened several times. But no matter, the food was hearty and good, not delicate French cuisine, more Mexican, greasy, delicious... ;). However, there is one point that I don't understand: most of the dishes now have rice, i.e. all burrito dishes, all fajita dishes etc... but there is only coriander rice!! Coriander is an extreme spice in terms of taste, which not many people like (we've been there 5 times so far with different friends and no one likes coriander!!). Every time we asked if there was normal rice, at least without coriander. Just normal rice... This was denied, it's probably ready-made, purchased rice, whatever. In any case, we would go there much more often... but if all that's left is burgers, which we tend to eat less (we love Mexican cuisine), we'll just go eat somewhere else where Mexican dishes are also available without "cilantro" rice. It's a shame, because we actually really like it there... hence only 4 instead of 5 stars... and only 2 instead of 10 visits per year. As for the burger, I can recommend the one with peanut butter... extremely tasty. The burger patties are more of a convenience product, not fresh meat burgers where you can choose the degree of cooking yourself. So: 1 star deduction because of the coriander theme and 1 star deduction for the price. It's quite expensive. A burger for around €17 (without any side dish (!)), fries for just under €6 (BBQ sauce comes extra), a large beer for around €6... is pretty decent. Addendum from October 23rd, 2024: we ate there again with a group of 9 people, Saturday evening. Unfortunately we had to wait 50 minutes until we got our drinks after asking several times. Then 5 drinks came, 10 minutes later another 3 and after a complaint the last one missing after another 5 minutes. Since we were celebrating a birthday there, we could only toast with stale beer (some of which had already been there for 15 minutes). Then one or two side dishes were missing... ok, that can happen. We also always had to look for waiters to order something else. I understand the staff shortage, it also affects our company. But then I'm not allowed to "sell" and book out all the tables. So according to the motto: we don't have the staff, but we'll still take every table we can! Sorry, actually deducting another star for that... but 2 overall wouldn't be fair either, I was already only at 3 stars.

Very very tasty steak. The staff was super nice and attentive. Ambience was great. Appropriate. I can only recommend it to anyone who likes steak.

Ambience super good! Service smooth 5! Food grade 3

Super nice location. I know of absolutely nothing comparable. The selection of food is very large, perhaps even almost too much. The food was very good and plentiful. The waiting time was really ok at around 30 minutes, but we were also here on a Saturday lunchtime. Very friendly and courteous service. Price-performance is okay. We will definitely come back.

The food was great. However, the service can still be improved. Waiting times for drinks and then food were already very long during our visit, unfortunately. Otherwise, as I said, there's nothing wrong with the quality of the food.

In two dishes the steak's doneness level was completely missed.

Price performance is not right at all.

Essen ok… Service glatt Note 5! Ich war mit meiner Familie zum Geburtstagsessen dort! Man musste ewig auf Service warten! Er kam nur wenn man durch den halben Laden gerufen hat! Mega schlecht!! T-bone 🥩 55 € … Medium bestellt… Blutroh und Geschmack: null! Miese Qualität!bei Beschwerden- keine Entschuldigung! Kein Kurzen aufs Haus oder so! Erste mal und nie wieder!

Except for the ambience, it was a failure. The burger was swimming in ketchup and the meat was very dry. Price performance disproportionate. Almost 7 euros for a handful of fries and then dips cost up to 4.50 euros. Incredible.

Today we spontaneously visited the restaurant for the first time for a burger lunch! Simply delicious, great service and a great ambience. As passionate steak fans, my wife and I will come back and have fun with meat... 👍

The food was great and the selection of dishes was large. The service was friendly, but the waiting time for drinks was too long.

Service underground. Food is okay, but the price is not justified.

First impressions count, and they are great. Really authentic and beautifully implemented. The selection of American food is extensive and, above all, delicious. The only negative aspect can be found in the drinks menu. On the one hand, a matter of taste, there are Bitburger products. Totally out of place here. On the other hand, American beers lack perfection. All in all, a great concept. Not the usual "this is how Germans imagine American restaurants" but very, very close.