Timberjacks Köln West in Köln

Service staff is friendly , helpful and supportive. Meals and drinks are in a decent quality compared to the price. Everything is served fresh and hot.

The friendly service was extremely professional and friendly despite the high stress!

Top location, good food and attentive staff.

Unfortunately, despite being medium rare, one of the 🥩 steaks was bone-shaped and one was very tough. The ambiance is unbeatable. But for the price, I expect top-notch meat from a steakhouse. What a shame

If I have a reservation for 7:30 p.m., I don't expect to have to wait half an hour before I even get to my table. Five to ten minutes is acceptable, but 30 minutes is ridiculous. Apparently, the timing for reservations needs to be urgently revised. We went somewhere else, so hopefully those who arrived after us had a shorter wait.

Super delicious food, very friendly and attentive staff, and the location is something truly special! Excellent value for money. Plenty of parking! Highly recommended! We'd be happy to come back anytime!

New restaurant, very busy. Reservations are essential. We visit the restaurant several times a year. The selection of drinks and food is gigantic, and everything I've tried has been delicious. The service is always very friendly.

You have to experience it. The ambiance is incredible, and the food is a delight for any meat lover. The cheesecake and the charming waitress Maggie top it all off – an unforgettable visit!

What a shame, really! Such a lovely restaurant. If only the chef knew how to cook. The steak was terrible... Completely baffling how something like that could happen. Any Aldi steak lovingly prepared and cooked at home beats the food at the Timberjack. If the US is their goal, then those in charge should try selling it in the US. For such a bad steak, they cook it themselves. Unacceptable!!!! The sauce was terrible! But it looked good... but far from tasty.

The location was very nice, but we found it quite expensive for a main course. It cost over €100 for two people. They charged us for the large portion we wanted, but we only got the small portion. And the meat on the other plate was supposed to be medium, but it was very raw.

The food was good, but the rest was unfortunately not up to scratch. We had a reservation and still had to wait over 30 minutes because there were supposedly five reservations ahead of us. We found that quite disrespectful. Furthermore, the service was unfriendly and uninspired. What was particularly annoying was that we traveled about 40 minutes to get there—it's definitely not worth it for that kind of treatment.

The price-performance ratio is unbeatable. Service was very good. Despite booking, I waited half an hour, but that's only a bit annoying.

A nice ambiance with a rather stressful background noise. The staff was reasonably friendly but seemed quite stressed. While we waited for our table, we could see how long some of the finished dishes were waiting at the kitchen counter to be served. Our burgers were quite tasty, but unfortunately only lukewarm. We complained and received new burgers. We ate our sides without the burgers so they wouldn't get cold... This wasn't how we had imagined our visit to Timberjacks. One small consolation: we weren't charged for the ice cream for dessert.

The decor throughout the restaurant is incredibly gorgeous. That alone is worth a visit. The burgers are delicious.

I was initially skeptical about such a high-volume restaurant, but I'm very pleasantly surprised. My second visit exceeded all expectations. Unfortunately, my steak arrived at the wrong level of doneness, but Oksana's friendly service immediately rectified that, and the second steak was top-notch. The quality, service, and price are top-notch. We'd love to come back, and thanks again to Oksana!

We were there for the Baseballs concert. The buffet was simply fantastic. There was plenty of food, so you could eat it to your heart's content. The concert was fantastic, so close up. The Baseball guys rocked out at the party afterward.

Everything was good, except for the unfortunately rather inattentive service.

It was very good, as always. Today it was even better than good... unfortunately, I can only give it 5 stars. The burgers, sides, and sauces were amazing... The service today was super good... thank you, it's worth the longer trip. Thank you

The ambiance was impressive. Simply amazing. The food was also very good; one dish was a bit poorly prepared, but also priced low. But the service was a bit understaffed, or we weren't given high enough priority. The table next to us arrived after us and paid before our plates were cleared. That's not difficult when the plates sit empty on the table for 45 minutes before they're cleared away. We would have paid more if the waitress had asked for drinks more often.

After dessert you don't need to eat anything for a week :-) it was nice

This was our first time here, and it was fantastic! The food and drinks arrived very quickly. Oksana Riabenko served us throughout the evening and was super friendly, making sure everything was to our satisfaction. It was a fantastic evening!

There were five of us in total. Three of us ate very decent steaks from the steak menu, one a hamburger, and one a salad. The steak was good, albeit very expensive, the beef hamburger was completely overcooked and dry, and the chicken salad also left a lot to be desired. I found it funny when the waiter explained that the spice mix in the hamburger contributes to the dryness of the meat. What was completely unacceptable: a large Kölsch was served in a Schloss Alt beer glass. The vegetable side dishes were barely seasoned and only lukewarm.

Great atmosphere, good food, but quite expensive. Great steak...you can get the same quality, but it's also available for a bit less.

If you love steaks, you'll love this place. It's not the cheapest restaurant, but it's very tasty. The value for money is okay. Sometimes a bit noisy, but that's due to its size.

We were there on our wedding anniversary, but despite mentioning it in the reservation, it wasn't a big deal. It's difficult to reserve a table in the evening on weekends, so you might want to call. The log cabin is really nice, but the prices are a bit higher, especially for steaks. If you're not familiar with it, take a look at the menu beforehand. We had 12 large prawns as a starter, very tasty, unfortunately without any bread. If you want to share, it's best to ask for an extra plate. The main course was steak (very good) and I had a burger. Unfortunately, the patty was very dry, a bit crumbly, and there was a seasoning in it, which was quite overpowering. We also had sweet potato fries. For dessert, I treated myself to a Snickers cheesecake, yummy 🤤. All in all, a very tasty lunch that I would recommend.

Generally a good restaurant, but the wait times are almost outrageous for the prices. We were here for breakfast and waited over an hour for our food (4 scrambled eggs with bread). The scrambled eggs were only lukewarm, the pancakes were almost cold and arrived before breakfast, even though we ordered them as "dessert." We also waited over 20 minutes for an iced tea and 3 coffees beforehand. :) What a shame...

Hi, we were there for the first time and it was great value for money OK. We would love to come again

We came today on a recommendation and were more than pleasantly surprised. A fantastic atmosphere where you immediately feel at home. I especially liked the look of the bar. The service was very attentive; we were warmly welcomed and shown straight to our seats. The food was also delicious and the portions were generous. We'll definitely be back!

Yesterday (Saturday evening), the five of us ate at Timberjacks Cologne with our family and had a thoroughly enjoyable evening. The location is fantastic, the ambiance is beautifully designed, and the menu is huge – there's guaranteed to be something for everyone. The burgers and steaks in particular were absolutely top-notch, just as you'd expect. We were also delighted by the wide selection of desserts – we were spoiled for choice in a positive way. The service was very friendly and attentive, and despite the packed restaurant, everything was served promptly. We had made a reservation online in advance, which is highly recommended for a Saturday evening. The restaurant was very busy, but everything ran smoothly. There is free and ample parking. One small downside: Due to the size of the table and the high noise level in the full restaurant, it was a bit difficult to hold a conversation. But that didn't detract from the good atmosphere and the delicious food. In conclusion: A great restaurant for families or friends who want to enjoy good food in a pleasant atmosphere. We will definitely be back!

We waited 39 minutes to order. After 10 minutes, drinks arrived, and another 30 minutes for the food. The steaks were overcooked, dry, and tough. The potatoes and vegetables in the pan were swimming in oil. The only thing that was juicy was the price. I was also very satisfied with this restaurant a while ago.

Super nice shop. We sat down for 10 minutes, but it ended up being 40 minutes. Unfortunately, we had to drive. Maybe next time. Be sure to make a reservation.

Despite having a reservation, we had to wait for our table. Drinks took a long time. Almost all of the side dishes were heavy with fat/oil. Unfortunately, this overpowered the flavor.

The food is, in my experience, very tasty and, of course, meat-heavy, but they also offer vegetarian burgers, fajitas, salads, etc. The service is almost always very, very friendly and good (thanks, Maggie!).

Great service and food. We were served by Oksana Riabenko, who, in addition to the delicious food, rounded off the evening with her unobtrusive, very friendly, and professional manner. Best service in a long time! Thank you so much!

We had a wonderful and extremely delicious evening today. Excellent meat quality (entrecote) and amazing sides (potatoes with vegetables). I would especially like to highlight the fantastic service from Meggie, who guided us through the evening with a wonderful charisma, being very friendly, kind, and attentive!

Unusual ambiance. I find it very nice. The service is very attentive. The food is also recommended. The menu offers a wide variety of dishes.

Unfortunately, I can't rate the food, as it never happened. But let's start from the beginning. We had reserved a table and arrived two minutes early. There were already guests waiting at the reception, but no staff there. After ten minutes, we were escorted to our table and given our menu. After a fifteen-minute wait, there was still no waiter to even take our drink orders. All the glasses at the surrounding tables were also empty. Only the table directly next to us had a half-full beer. When I asked how to get it, he said it was a 30-minute wait to order, the beer would be poured right away, and then we stood at the bar for ten minutes before the waiter brought it. The result: the beer was already warm and flat. They had also been waiting forever for the food, but were given cold chicken wings as compensation. Their open and honest advice to us: "Go away while you haven't ordered yet." Since after a total of 20 minutes at the table, no waiter had yet bothered to take our order, we followed our neighbors' advice and left the restaurant. At least there was a receptionist at the front desk. We informed her that we still hadn't been served and that we were leaving. She shrugged and said she'd take note. The service is simply a disaster.

The atmosphere is simply fantastic. It was very quiet at first. Ordering took quite a while. The fact that three people were already eating before the fourth arrived wasn't great either. One steak was ordered well done, but it was actually quite medium. The other was ordered medium, and that one was cooked through. It's a shame. The taste was great, though. A bit more expensive, but it's worth it.

To be honest, we didn't like the food at all, and it was already lukewarm. We had to send the steak back because a medium steak shouldn't look like that. The service was okay, as was the ambiance. On the other hand, I didn't think it was so great, especially when you're sitting in front of the stage.

The look of Timberjacks really appealed to me; the menu seemed varied with enough choice, even for a vegetarian. The food was okay, but rather small for the price. The service was abysmal. Tables took ages to clear, and we were only able to order after about 40 minutes. Our drinks then sat at the bar for at least 20 minutes before they were brought to our table, and were then refreshed with a swig of beer. The starters also arrived staggered, so we couldn't eat together. We also had to wait a long time for the cutlery. So as compensation, we were given the starters for free, but I am still very disappointed and will not be visiting the restaurant again. We advised the guests next to us to leave after they asked us how long the wait would be.

Simply brilliant. This was my first time here, so I'll start with the ambiance. It simply looks like a rustic, modern hunting lodge in XXL format, with meat displayed behind a pane of glass, a seating area with a rocking chair, and everything is rustic with modern elements, which still makes it welcoming. Unfortunately, there's no picture of the burgers, but they were also very, very tasty. We had the Mother Earth and the Penut Bacon with a tofu patty, sweet potato fries, and roasted broccoli and cauliflower drizzled with honey, along with two sauces. There's only one criticism here: the roasted broccoli and cauliflower are heavily peppered, which unfortunately wasn't mentioned anywhere, and therefore wasn't tolerated very well by the second person present. The service gets one point deducted overall, as it was a bit slow at the beginning, which could be explained by the early hour as we were there at 3:30 p.m. And if it improves on our next visits, we'll give it 5 stars as well, as the whole thing is being updated.

We were there in the evening. It was busy, everyone was very friendly, the service was quick, and we didn't have to wait long for the food or drinks. The service was very child-friendly and attentive. The food was very good, and so were the drinks; we would eat there again.

The food was truly delicious. The location was also very nice, something different. The price was also perfectly reasonable; I would definitely recommend it.

We went to Timberjacks yesterday for the first and probably last time. The place was visually appealing and cozy. We had a reservation and were "discovered by chance" after about 5 minutes. The restaurant was fairly empty, and the man asked us to wait another 2-5 minutes. Then we were escorted to our table. The menu was adventurous and difficult to read. Since it was a BBQ restaurant, I was looking forward to smoked meat or spare ribs. Unfortunately, they offered neither. I found fajita and taco options on the menu... odd. Since we were at a steakhouse, I ordered a 300g entrecôte and my husband ordered the 700g dry-aged prime rib, along with the truffled mashed potatoes, mushroom-truffle sauce, zucchini fries, and a small salad. The meat was a disaster and barely edible. The entrecôte was full of tendons, and the prime rib was tough. The cooking quality was also not perfect. We ordered medium rare and it was almost cooked. The side dishes were also very disappointing. The mashed potatoes were a flavorless powder, the mushroom truffle sauce was a cold, undefined dark lump, and the salad dressing was a tasteless pre-made sauce. We politely informed the waiter that the entrecôte was inedible and therefore not eaten. He asked us to deduct 40%. This was unacceptable to us, and we insisted that the meat be removed from the bill. Fortunately, the kitchen agreed, and the meat was not charged. As a small gesture, we received a milkshake on the house. It was delicious! Conclusion: • Beautiful and unusual ambiance • Presentation of the food very appealing • Quality of the food poor • Service nice but rather impersonal, clumsy, and inattentive • Price-performance disappointing and not appropriate

The food was good, but overall significantly overpriced—I've had better steaks for less money.

From the ambiance to the food, everything is top-notch. The service is also very friendly and always present.

I was there for the first time on Friday and really enjoyed the food! I'll definitely be back.

Hi, I ate at your place yesterday with my husband. We ordered a ton of food, from steak to tacos. Everything was incredibly delicious, and the service was first-class, not to mention the atmosphere—omg, just wow. The menu is very generous and varied. We plan to work our way through the menu, lol. Great place. 🫶🏽

The restaurant's ambiance was truly appealing and contributed to a promising evening. However, there were some significant service deficiencies that marred the overall experience. Initially, we were ignored for about five minutes after our arrival without being assigned a table. The staff seemed oblivious to us, which left a very poor first impression. After we were finally seated and our food was served, we discovered that no cutlery was available. This caused further delay and inconvenience. While the restaurant's ambiance is positive, the poor service is a significant criticism. I hope management addresses these issues to improve the customer experience in the future.

There were six of us at Timberjacks. When we ordered, two types of steak were sold out, which is quite strange for a steakhouse. Two of the steaks we ordered were cooked to the wrong degree. One steak was subsequently recooked. This steak tasted disgusting. We tried all of them, and it tasted like scampi. We returned it and didn't order anything else. Avocado salad had no taste. Ice cream had freezer burn. We had to wait more than an hour for the food, and it came in batches, sometimes cold. Two hamburgers were returned at the next table, so we weren't the only ones. We won't be going back to Timberjacks. The price/performance ratio is a solid 6. Two stars only because the service was very friendly and tried everything in their power. Once, not again. We paid €420 for six people.

The entrance to the huge (!) log cabin already inspires hope – and you won't be disappointed. The ambiance is just right, the staff is friendly (even if they could have been a bit quicker with the drinks), and the food is absolutely delicious. The steak and burgers, which we came for, are cooked to perfection and taste simply delicious. The extensive menu has something for everyone, with vegetarians and vegans also having a wide selection. The drinks menu leaves little to be desired; perhaps a larger selection of international beers would have been nice, but that's just complaining at a high level. For the summer, there are countless tables available around the restaurant on partially covered terraces, but there's also seemingly endless space inside. What I positively noticed was that the noise level was very pleasant and we were able to have a normal conversation, even though every table was occupied. Table reservations can easily be made online, but it's best to make them early. We got the very last table four days in advance and only at a later time. Free parking directly on site and clean restrooms round out the visit. We'd love to come back!

The service at the restaurant is good, but making reservations is a nightmare. You can't reach the restaurant for inquiries after 7 p.m., which is really... questionable.

The location is truly impressive and very inviting. The service was friendly, but not particularly fast – drinks were sometimes even forgotten. There were four of us and we had to wait over 50 minutes for our food, which is clearly too long given the prices. The food itself, however, was very tasty. Overall, a nice visit, with some reservations regarding the service and waiting times.

The atmosphere and waitress were great. The guy who brought the food was very unfriendly, and the food was simply disgusting. It was our first time there and we'll never go back.

We were very impressed by the combination of food, service, and ambiance. We'll be back.

Well, Timberjacks, what can I say? This was our third time there, and most likely our last. The location offers ample parking right outside, and the interiors are beautifully laid out, reminiscent of a large American restaurant offering a dining experience. Everything is done in dark wood with a cabin look, and there's a large bar, all very rustic. There's a corner with an electric bull for bull-riding experiences or a small stage for live music. After about three minutes of standing at the reception desk, someone walked past us and said, "I'll be right there." No "Welcome" or "Good evening"... Nothing like that. And we weren't alone there. When we finally saw the gentleman standing in front of us, we were asked to sit on the couch in the entrance area and wait, as there was still no space for us despite having a reservation. Ten minutes later, we were shown to a table. The waitress arrived relatively quickly and brought us the menus. Our orders were also taken quickly. Non-alcoholic beers, avocado fries, and a smashed burger (with two patties), each with a side dish and additional sauce. Drinks and the small appetizer, avocado fries, arrived promptly at the table. These were also very tasty. What was missing was cutlery (fork, steak knife, napkin in a small paper bag), which at Timberjacks is usually provided in a stand on every table. Since there was no server in sight, I fetched two sets myself from a service table. Then the wait began. Over an hour later, I went to the server and asked if there was any indication of when our ordered food would arrive. The woman went straight to the kitchen to inquire. Two minutes later, the food arrived, but that was a coincidence. My glance at the burgers was a bit sparing, since the menu stated that each patty weighed 200g, and there was never 400g of meat between the burger bun halves. As we later learned, the 200g patty is split in smashburgers. But there was nothing about that on the menu. My disappointment was correspondingly great. My side dish, mashed potatoes, was just about adequate, and the coleslaw was a joke. In my opinion, it wasn't even a full tablespoon (see photo). My extra sauce was missing, but it was quickly brought to the table after I complained. The food was tasty, but the value for money wasn't even close to being right. What a shame. We then shared our feedback with the server, who was completely understanding and indicated that we weren't the only ones with similar feedback. She also stated that there were only four servers on site that evening to take orders and pay, with two more serving the food. That's simply not possible in such a large place. Empty dirty dishes and glasses were piled up on the surrounding tables and were only cleared away after 20-30 minutes. All in all, the value for money here is completely out of proportion. For prices like these, you'd expect prompt service and good food, both in terms of quality and quantity. The dining experience suggested by the location isn't lived up to in any way here. There's a lot of potential for improvement here, which isn't even remotely being utilized. It's a real shame...

Highly recommended for a good evening. Easily accessible by car from many directions. Also an above-average vegetarian selection. Romy did a great job.

I visited this restaurant today and I'm thrilled! The burgers are juicy, perfectly seasoned, and cooked to perfection! The steaks were also a highlight: tender, flavorful, and with a wonderful smoky note. The side dishes were also impressive – everything was fresh and crispy. I particularly liked the atmosphere: rustic, American style, with cool music in the background. The service was super friendly and attentive, without being intrusive. The value for money is absolutely spot on – you're happy to pay for the quality! I'll definitely be back and recommend it to anyone who wants really good American food!

Delicious food and friendly staff in a saloon atmosphere. One of the best steakhouses I know.

In our opinion, the price-performance ratio isn't right here. The service is very friendly and attentive. We won't be coming back.

Went unplugged to see The BossHoss at Timberjacks yesterday. The welcome whiskey was delicious. Ordering drinks at the bar took 20 minutes, there was a huge queue and it felt like there were far too few staff or they were too slow. As the tickets were limited to a certain number of people, this was a bit incomprehensible. You can then calculate how many waiters you need. The BossHoss got the crowd going, but after 45 minutes it was unfortunately over. The finger food that was passed around was delicious, but for €129 and you had to pay for drinks yourself, it was far too expensive. They should have either had a proper BBQ or, what would have been nicer, if The BossHoss had played longer.

I love Timberjacks and will definitely come back.

Good as always. We were there for the third time, and we were not disappointed.

Mega ambience and best food with top quality

I can highly recommend it. Great advice, friendly, competent service. Delicious food and a great atmosphere!👌🌞😃 and very dog-friendly!

We really liked the ambiance—cozy and attractively decorated. The food came in generous portions and tasted good, though not exceptional. The service was friendly and attentive, which made the overall visit very pleasant. We will definitely return.

The service at this restaurant gets worse every time. Yesterday I celebrated my birthday, and the party was ruined by the service. We had to wait a very long time for our order, and our wine glasses were brought smeared and wet. Then the food arrived, but the cutlery was missing. Cutlery was only brought on the third attempt, and only for the adults. The children had to eat with their hands because they either had to search for the waitress or constantly forgot. We ordered wine five times, but the waitress forgot our order each time. In the end, the children received their ice cream, which had already melted in their glasses. There were no extra napkins, and we had to search for the waitress the whole time.

The ambiance is impressive from the outside, and partly from the inside as well. We were bothered by the huge TV and the noise. The burgers are overpriced and very special; I had a skewer that was completely dry. Everything is very expensive and not special enough.

The ambience is of course very good, the service was also great, but the food was only average.

We went there for dinner on Tuesday. The location is very attractive and has a certain charm. Unfortunately, our meal was abysmally bad, which we reported. The waitress was very friendly and apologized. That was it, unfortunately. No compensation, no concessions when paying... nothing! Personally, I had the feeling that they're probably cutting back on skilled staff in the kitchen, and I think the franchisee should take action. We won't be eating there again and unfortunately can't recommend it to anyone.

We ate here for the first time today and were absolutely thrilled! The food came very quickly and was incredibly delicious! The staff was very friendly and attentive. We highly recommend this restaurant and would gladly return!

Ate well and spent a pleasant afternoon with friends.

Very delicious food, great atmosphere. I will definitely come back!

The food was excellent. The steak and hamburger were perfect. For dessert, I had a Snickers waffle with ice cream and an original Snickers bar inside. It won't be the last time I'm there. I definitely recommend it.

The only thing I liked: The atmosphere, the bull riding starting at 7 p.m. The food is really bad and way too expensive. Go to the competition, where at least the meat tastes like meat.

Honestly, i would recommend you to avoid this place. The interior and exterior looks amazing, but screams “tourist trap”. The service was kind and helpful, but unfortunately that didn’t change the fact that the food was borderline disgusting. Dry meat, overdone steaks, bland burgers and fries from a freezer, combined with uninteresting ice teas - all at a pretty steep price. Most of us felt sick after eating here, half of us didn’t finish their food and one of us vomited right after. Combine that with almost an hour of waiting… At least the staff was helpful and we only paid for the food we actually finished. (I actually returned my steak and got a new one, which was slightly better, but still underwhelming for 20+ euros)

First of all, I'd like to say that our waitress, Alexandra, saved a lot of things, and thanks to her, we had a lovely evening – hence the three stars, otherwise it would be fewer. We received a rather unwelcoming welcome from a curly-haired lady who later turned out to be the shift manager. We were seated at a table rather annoyed. The restaurant's hit-or-miss motto also became apparent during the meal. While some of the dishes at the table were fine, one couldn't be saved even with a refill. The shift manager promised a reasonable discount after we didn't want to wait another 15 minutes for a refill – but she wasn't very understanding. This reasonable discount turned out to be 10% off the dish, plus a free coffee – even though 50% of the steak was inedible. It was only thanks to Alexandra's support that we were able to achieve a mitigating outcome. So thank you, Alexandra, for at least being so dedicated and super-friendly!

Very nice steakhouse. Prices are a bit high, but the quality is justified. Although it was quite busy, you could easily get a seat without a reservation. It took a while for the food to arrive, though. But in such a lovely setting, you can certainly wait a bit.

Now that I work in the restaurant industry myself, I may be more critical of some things than an untrained eye. An absolute NO-GO: It doesn't matter what the outside and inside temperatures are – mayonnaise doesn't belong in standard containers in the condiment provided at the table. Above a temperature of 7 degrees Celsius, there's a risk of salmonella, and our mayonnaise was at least 17 degrees Celsius. Salt and pepper weren't refilled; they were also in the condiment, so I took them from another table. My son ordered a steak, medium rare, but it came to the table more than rare. I complained, and the result was medium to well-done. A restaurant that advertises itself with steaks should really have chefs capable of serving them cooked to perfection. Overall, it's totally disappointing and cheeky to charge such prices. Regarding the service: nice to look at, perhaps trying hard, but not professional in any way. There's a lack of passion for the restaurant industry. Overall, it's very disappointing. It might appeal to the untrained palate, but it's a no-go for those with culinary knowledge. For those who love fast food, this is a culinary highlight at completely overpriced prices.

Unfortunately, our visit to Timberjacks Cologne wasn't what we had hoped for. (Saturday evening - 7 people) ✅ Nice ambiance ❌ Insufficient service staff ❌ 1.5 hour wait for food ❌ Long wait for drinks! ❌ Very expensive for the portions! ❌ Bull riding: Waiting time of more than 30 minutes (for staff), even though the machine was unused! Overall, the staff was very attentive, but unfortunately, there weren't enough people for the number of guests. For us, it was our first and last visit!

Went there spontaneously last night, and the food was absolutely delicious. The waitress, Alexandra, was very friendly and gave us excellent advice. A big compliment to Mouri, too. He doesn't just escort guests to their tables, he also cleans the tables and brings drinks, as does his team. As a boss, he doesn't let on at all. Respect to Mouri.

We've eaten better meat at cheaper prices and were, to be honest, a little disappointed.

The food was generally good and of decent quality. Unfortunately, the service was rather inattentive. Empty glasses remained for longer, and there were noticeable waits. When we raised this issue, the blame was placed on the kitchen. Overall, a solid visit, but the service clearly has room for improvement.

Great restaurant with a super delicious breakfast. Something for everyone, from savory to sweet.

A very nice place. Well done in the American style with a touch of Canada. But when I order a steak (as a chef) and have to explain twice that I ordered a 300-gram steak, and they serve me the same 200-gram steak twice (including cold fries), and then they try to argue about it a third time, which I stopped right in the beginning because I HAD to send the steak back to make it clear that I wasn't going to be ripped off, then something's wrong. Timberjack's slogan is: (lol), You can't fake a steak... My experience: Yes(!) they can!!!

The place is simply awesome. It was another lovely evening.

We went there spontaneously without a reservation. We got a table. And then the wait began. We waited at least 25 minutes for our drinks in 34-degree heat. The second attempt with drinks was similar. The service was very slow. There was no discernible system. We would have ordered more. However, the food was very good and served hot.

It was a lovely experience with delicious food. It certainly won't be the last time 🙂👍🏼

It was my first time there and I was invited in. Our service was really great and everything was amazing!

Overall, the ambiance is the best in the entire restaurant. The service was accommodating and okay. I don't like the menu layout. It's too overloaded. It's enough if you have a bit of everything, but it's amazing. Would I recommend it? Not really, but that doesn't mean it was bad; there are just better ones. Addendum: You're not greeted, served, and paying was also difficult. The service was really bad; you're passed from one employee to the next, and no one feels responsible for taking your order. Communication within the team seems to be poor. In my opinion, the service was not attentive. The shake had 80% cream and 20% shake. Thanks for nothing 🫶🏼 If my review gets deleted, no problem. I can prove I was there with bank statements.

There were five of us there. The food was delicious, and the waitress, Maggie, was especially friendly and accommodating. Even when a cocktail didn't quite meet our expectations, it was removed from the bill without comment and replaced with another drink. I had the Peanut Bacon Burger, which was really very good and almost the best burger I've ever eaten. Highly recommended :)

Hey Timberjacks, what's happened since our last visit (about 9 months ago)? Complete ordering chaos: First, a cold veggie burger arrived, then a hot one—but soggy and completely flavorless. We've had the same burger a few times on our last visits, back then with a completely different, really good patty. Then our food arrived completely out of time (including the cold, partially frozen burger, which then took another 20 minutes to arrive). We also had to be lucky to even get a decent seat on the patio—despite having a reservation. Our fries came three times, twice with the wrong side, and we even had to pay for two portions, even though we only ate one of the three fries that were delivered. Oh yeah: The other veggie burger we requested was sold out :-/ We were constantly forgotten about when it came to drinks – and it wasn't that busy (I used to work in the restaurant industry myself, and our section was easily manageable with two people). Everyone serving was definitely friendly and helpful. But unfortunately, that's it for us with you. What a shame, really.

The food is always delicious, and the cocktails are also very good. The interior design and décor are very well done. The parking spaces fill up quickly depending on the crowds. However, you should always be able to find a spot on the surrounding parallel streets. However, we find the food far too expensive for the portions you get. And reservations are a must.

The food was great and Maggie served us brilliantly and very friendly!

There was nothing major to complain about with the food. However, we waited almost 20 minutes before we could order drinks...not to mention the reordering. Things only got better when another server recognized us and took over.

Unfortunately, the meat was a bit too cold and the sweet potatoes were very dark. It tasted good.

We went there on a whim. The food was quite good, but the meat wasn't perfect. The service was attentive and friendly. As for the ambiance, the location is outstanding, but it seems like the work environment isn't great, as we unfortunately witnessed a black-haired bartender yelling at several employees. Ultimately, we would recommend the restaurant, as long as internal disputes aren't carried out in front of customers.

Good food, American atmosphere. You have to like it.

First of all, I have to say that the welcome and the service staff were super friendly. The visual ambiance and the log cabin presentation, the music, and everything, can briefly transport you to the USA or Canada – Timberjacks does this better than any other restaurant I've been to. My recommendation, however, is not to have high expectations for the food; unfortunately, much of it was cold and/or burnt, or completely inadequately seasoned. Of the four main courses and two appetizers, about half tasted good. I'd come for a drink next time, but I wouldn't eat anything or try the dessert.

The smoked pulled pork burger is one of the best burgers I've ever had