Subway in Dortmund

When I walked in I was served immediately. A young bald man did everything I wanted. Even when I had to wash my hands after eating, he helped me immediately. Service 1a .... he was preparing at the back, so you could also enjoy your sub in peace and watch what was happening on the street. The cafe was clean and acceptable and the bar itself also made a very clean and orderly impression. Well managed, super friendly staff on a public holiday (the poor guy didn't have a day off). Big fat thumbs up.

Please clarify to your employees what sub of the day means. The poster says: Sub for €3.99 Sub Menu for €5.99 It's explained so easily online. We ordered one sub of the day and one sub menu of the day here and paid almost 12 euros. I still don't understand how this price came about. Unfortunately, I didn't get any information from the receipt either. The employee said Sub of the Day is only valid for Thursday 🤣 apparently because the offer for Thursday was shown in large size on the poster, as an example. As always, the other days are on the right with the respective sub. But he wanted to, or couldn't understand it. Or couldn't explain it. Is it Subway's intention that the employees act stupid when it comes to the sub of the day, or are they not enlightened? Or are customers not informed? Otherwise, the employee was very nice.. and, as I said, tried to explain to us that the offer is only valid for Thursday 🤣🤣🤣

Very well run subway, nice employees. Clean, fast! 💨

My visit to this Subway branch was extremely unsatisfactory. A male employee - conspicuous by his painted fingernails - was extremely unfriendly towards customers and treated his colleague in a condescending tone. Such behavior is completely out of place in customer service. Particularly annoying: Only after payment was it pointed out that the desired sauce was not available. Such information belongs before the purchase is completed. The quality of the food also left a lot to be desired. The bread seemed old and dry, the lattice potatoes weren't cooked properly and the portion for €3.40 was more than meager - as if half a potato had been used. Conclusion: Unfriendly staff, poor product quality and a price-performance ratio that is in no way justified.

Rude, was laughed at because you wanted to pay separately and was asked several times about it and was just laughing when asked what was so funny about it, you couldn't answer it. Gloves are not changed after the toilets are opened, let alone by the customer beforehand after food preparation and at the bar when changing money. They were only changed after request. Toilets dirty.

Very nice and motivated employees. It's always worth coming back here. Best Subway I've ever been to.

Can't say anything about the food. I canceled the order because my 8-year-old son almost wet himself and was forbidden from using the restroom. There is a large restroom on site, but the manager and the rude staff insist they no longer make it available to customers. Even though it's directly accessible to customers, the service is absolutely terrible. It's a NO-GO! Children are even allowed to use the restroom in stores where there really aren't any customer restrooms. Zero stars is best. No restroom = no order.

Staff were very friendly and sandwiches are good and everything is fresh. Unfortunately there is no customer toilet here, which I found very stressful because I had a drink on site and had to go to the toilet. There was also no way to wash your hands before eating (or after eating), even though you eat with your hands...very unpleasant, hence only four stars.

Unfortunately I can't recommend the place, no customer toilet and some coupons didn't work. Otherwise clean and OK.

Vouchers from the app are no longer accepted when ordering on site, but you could still use the vouchers online (we thankfully decided not to, sales are sales ;)) Service staff on site but always nice :)

Super tasty prepared and very friendly staff. We like to sit and eat locally. However, the toilet is missing.

Restaurant states that it is participating in the discount promotions. On site there is information about no participation in discount campaigns, although the participating restaurant is stated. Clean attempt by the boss to lure away his customers!!

Staff very friendly and delicious food. Price-performance ratio also good, best subway in Dortmund :)

The staff was very friendly, the food was good and the price was great! The best subway in all of Dortmund.

The discounts in the app are no longer accepted. One less reason to get it. It's like Hombruch now.

Vouchers are not accepted. Prices are also getting higher and higher. But at least the store is clean.

It is said that the restaurant does not participate in the coupons/promotions, although it is listed online in Subway's restaurant finder. The individual campaigns in which a franchise participant takes part are listed there. Pretty bold to lie to customers like that.

Fast and friendly service! Thank you. Also, the restaurant was very clean! Nice to see and to eat there.

The seller was an absolute disaster! Nevertheless, you have to praise the food because it simply tastes good.

There were no cookies. I was recommended to use a footlong cookie like this instead. It wasn't that tasty.

The employees are very nice and also eat maximum

Never had any problems in the branch so far, it's always been clean and the food tastes great

Normal Subway, but the service in this branch is worth highlighting.

very friendly and hard-working new employees, very tasty food 🍪

Every now and then I get the vegan patty on the menu. Basically, I am satisfied with the staff, the restaurant itself and the food. However, many deals are not always available but are advertised with posters on the door. I don't think it's that good.

Unfortunately disappointed on two out of two visits. On the first visit, the sandwich was just really poorly put together, the requested bread was out and the sauce was skimped on. Today it was a little less beautiful. The employee consistently wore his mask under his nose, CheeseOregano bread was sold out again and the peppers in the display were already shriveled. Also, the cookies looked extremely small. ...But it is possible that an above-average number of them are still needed, because on this (unfortunately probably last) visit I found the reason for the many good Google reviews: They were purchased (with cookies) -> See photo.

Nice service, good subs, always a pleasure!

The food was very good. My sub was made with a lot of love. The gentleman who worked there today is a master of positive charisma. He was very friendly and provided entertainment. There is nothing wrong with this subway!!!🫶🏽

On orders from the boss, the toilet may not be used!

The food is very good. The staff is friendly. However, not every employee.

Staff miserable We were worried about the silver epaulettes so I ordered wrong 3 times

Was here for the first time today. Found it super tasty. About the app ordered and paid for. All real relaxed.

Super nice service but the food was really horrible... totally limp churros, the lattice fries were more than limp & bitter too. The sub was like that - but fresh also tastes different. It's a shame, unfortunately everything has become quite expensive now, so you're hoping for better quality.

Nice shop. Unfortunately, we were explicitly asked whether we wanted a whole or half sandwich, but contrary to our wishes we were given both long ones? Well, we were uncomfortable and didn't say anything, but I won't go there again

The food was tasty. BUT very slow condition. No air conditioning (it felt like 30 degrees in the shop, outside it was around 23/24 degrees). In addition, as a “participating restaurant”, they unfortunately do not accept the coupons… what a shame… I also pointed out to them that this branch is listed as a “participating restaurant” on the homepage. Was just told “our boss said we weren’t allowed”. Then the boss should not have his branch listed on the homepage. Gives the impression of fraud to rip off customers.

As always, the food was delicious. Unfortunately, the food at Subway is far too expensive for a fast food restaurant. In addition to eating almost, the food wasn't "almost", we queued for 20 minutes for Kevin's tuna baguette. He also had a very strong, unpleasant smell coming from his little mouth afterwards. 🤧 Best regards Your regular customer who gained 20 kilos because of you.😘

Very nice employee on June 15th. around 3 p.m. Subs delicious.

Good clean and reliable subway.

Friendly service, delicious sandwiches, we'll be back, thank you.

Went there for the first time today when we drove past! Conclusion = best Subway I've ever been to!

A decent Subway branch on your first visit. Today I found exactly the opposite. Been there in the middle of opening time. Doors locked. No signs or anything else at the store that says it's on break or closed. The 2 employees ignored me and another customer. We stood there for 20 minutes and were ignored. So we went and got something to eat somewhere else. The branch won't see me again!!! It's easier to spend your money where you'll be served.

Nice staff very correct. Food tastes good.

The food is great, the store is full, nice, modern, the staff is super cool and friendly

I was there today and a very nice employee served me, her name was Roda. Very nice and very hygienic.

Always a long waiting time because the concept just doesn't work but you can't say anything about the service and food, everyone is fine, everyone is nice and friendly 😌

Delivery service too long for my taste! I didn't like the taste.

Unfortunately, as a “participating restaurant” we don’t accept the coupons… it’s a shame… No toilet, only one employee at a time, takes an extremely long time. Never again Sub Hörde!

Very bad! No toilet, only one employee and long waiting times... They advertise coupons online as a participating branch and then they try to talk their way out of it. Just pure bullshit.

We were there on January 18th at around 8 p.m. The service was great, unfortunately the service staff were not briefed that vouchers were currently available. Since we know that not every Subway accepts them, we specifically chose the store because it was declared that way online. The service staff handled the situation confidently and as a gesture of goodwill they even gave us 5 cookies for the price of 3 😊👍

Very experienced and friendly staff. Food is always on point and super tasty! Ambience personally not my thing, but okay.

The food is really great, everything is very fresh and tasty. The service is A+. Very, very nice people and everyone is very relaxed

Super nice service and delicious as always

Very friendly staff, delicious food and lots of choice 🤌🏻🤌🏻

Top service. Everything was clean and the service was very friendly. Always my pleasure!

Service is absolutely unbelievable, I wanted to choose a Philly King sub but instead of having the cheese oregano grain bread, she told me it wouldn't work because the ingredients are specified, what's so difficult about just grabbing another bread? She was totally uninterested, you could tell she wasn't in the mood, it made everything very bleak and it wasn't stressful. Two of them were the only people in the shop, the other gentleman seemed nice, but I wasn't lucky enough to be served by him Everything is very good Service best 0 stars

Nothing wrong with the food and service. Just a few more parking spaces wouldn't be bad. But usually you can always find one.

Sehr professionell gemachte und leckere Subs. Klare Besuchsempfehlung von mir. Danke!

Alles so, wie man es von Subway kennt und erwartet. 😊

I was there last week on Friday and the person was Super Friendly, and sweet. Gave me suggestions for my order. Sandwich was made according to my choice. I am very happy:)

Bester Subway in dem ich bis jetzt war! 👍 Super Service

Mitarbeiter super nett und alles schmeckt lecker

Servus, hatte Bock auf subway. Wollte auf meinem sub bisschen bacon drauf haben. Aber das eine Katastrophe, allein das ich gefragt habe. Es werden nur ausschließlich die vorgefertigten verkauft. 3x subway und ab jetzt niewieder.

Super lecker! Toller Service! Nur zu empfehlen :-)

,Nette Mitarbeiter, leckeres Essen empfehle weiter

Mitarbeiter sehr nett und aufmerksam. Unser sub wurde schnell zubereitet und auch Hygienisch ist dort alles einwandfrei:)

Super Eindruck. War nie oft bei Subway doch die Mitarbeiterin Frau Roda hat mich und meine Gäste mehr als herzlich empfangen. Das war ein sehr angenehmes und leckeres Erlebnis. Werde jetzt öfter zu Subway kommen. Wir haben weit mehr bestellt als wir vorhatten. 👍Weiter so subway und Frau Roda.

Das Essen wurde schnell und Hygienisch zubereitet.Die Mitarbeiterin war sehr nett , danke Roda 🤍

Dankeschön liebe Roda die beste Mitarbeiterin 👍👍👍sehr guter Serviceleistung

Also da gibt es eine Dame names Roba und eines Tages, als ich Hunger hatte, habe ich mir gedacht „hm mein letztes Geld vom Jobcenter investiere ich schlau und gehe zu Subway“ normalerweise kann ich mir sowas nicht leisten, weil ich arm bin, aber ich hatte endlich mal in meinen 20 Jahren Lust. Ich habe meinen Kater mitgenommen, weil er auch Hunger hatte und als wir da waren hat uns die Dame Roba bedient und uns ein leckeren Sub mit teriyaki gemacht. Sie war super freundlich, nett und war hilfsbereit. So alles schön und gut… ich bin dann später rausgegangen und ein Hund ist aufgetaucht, hat meinen Kater verscheucht und er ist auf einem Baum geklettert. Als ich verzweifelt geweint habe und Hilflos war, kam Roba aus dem Laden raus, ist hochgeklettert und hat mein Kater gerettet. Ich war ihr so dankbar, doch die Dankbarkeit hielt nicht lange, da es stark geregnet hat und mein Kater am frieren war…Daraufhin kam die nächste Überraschung !: Roba hat uns ihren AMG geliehen und ich durfte mit ihrem Auto nach Hause fahren ! Vielen Dank an Roba. Sie ist die beste Mitarbeiterin und verdient eine Gehaltserhöhung. Vielen Dank für Ihre Aufmerksamkeit:)

ein schönes mädchen die roda hieß, hat mich bedient und schockiert, meine einzige hoffnung zum nettigkeit hatte sie erfüllt und werde immer wieder kommen. subway sollte dieses mädchen ein gehalts erhöhung geben.

Sehr sympathisch und schnell 👍🏼

Viel zu teuer geworden. Man zahlt für für 2 Leute für 1 Menü genau soviel wie bei einem richtige Restaurant besuch. Es handelt sich um Fastfood mit Restaurantpreisen. Ich geh nicht mehr hin

Service gut und der Laden ist sauber. Die Sandwiches sind sehr lecker.

Sauberer guter Laden, man kann sich gut hinsetzen und bemühtes Team. Immer wieder gerne

Die Mitarbeiter sind freundlich und gut gelaunt gewesen, was nicht selbstverständlich ist. Das Räumlichkeiten sind sehr sauber. Die Sandwiches sind auch lecker! Top.

Ich bin öfters dort essen, da ich in der Nähe arbeite. Mir ist aufgefallen, dass wenn Melek am arbeiten ist, es immer sauber ist. Dazu ist sie sehr freundlich und nimmt sich auch Zeit für einen. Komme immer wieder gerne dort hin.

Die Mitarbeiterin war sehr nett und hilfsbereit , natürlich war das Essen auch MEGA. Ich komme auf jeden Fall wieder

Die Mitarbeiterin war sehr nett. Das Essen war natürlich auch Mega. Ich komme auf jeden Fall wieder!

Verkäuferin war sehr freundlich und essen lecker :)

Sehr nette Bedienung und der Laden wird top sauber gehalten

Alles top. Bester Supway in Dortmund. Hochgenuss