Subway in Stuttgart

Warning: Sale of old meat This store is known to be selling old meat. When staff report this, they simply tell you to report it to the health department.

Employees are very unfriendly and rebellious

You could only order at the terminal. You had to ask for the key to the toilet, and there was only one toilet.

Very unfriendly service. Even if you're having a bad day, you don't have to let it out on the customers. Some of the staff also make unfriendly comments. Never again. I can't recommend it to anyone!

The staff could have their shoes resoled while they work. And accessible restrooms would be great.

Food was very good but the toilet facilities were terrible

Ordering is only possible at the vending machine because they don't want personal contact with guests. The salad was wilted, and not all substitutions were possible. Unfortunately, I definitely don't recommend this place.

Best Subway branch, excellent and friendly service.

Waiting times over 30 minutes Employees are incompetent

On Sunday, July 13, 2025 at 7:00 p.m., the staff, which was staffed by two women, were very unfriendly. A large sign says that you should order from the vending machine. If students then want a student meal, it is no longer possible to do so at the checkout. Since these two women do not cancel the order, the students can then order a student meal. In addition, card payments are only possible at the vending machines, so another option for students is lost. The money is taken out of the pockets of the children, some of whom are still children. Would not recommend it. I will never come back ;) The unfriendly staff makes the otherwise delicious food tasteless.

We arrived 7 minutes after the store opened. As soon as we walked in, we noticed the look from this one blonde employee. We were walking to the terminals, and a friend wanted to use the restroom. We'd never been there before, and we had no idea where the restroom was. Suddenly, this blonde employee started yelling at us because we didn't all say "Hello" the first second we entered the store. She was so rude to us. We ordered at the terminals and got takeout. You don't want to spend another second in this store. The staff shouldn't be surprised if you leave without saying goodbye. Just because she's having a bad day doesn't mean she has to let it out on her customers. A real disaster. Once and never again. (Blonde with tattoo on left arm)

I ordered from Subway today via Lieferando, but unfortunately, my order never arrived. I then called Subway directly and asked if the driver had perhaps already arrived. The employee on the phone answered immediately and was extremely nice and helpful. Although it wasn't actually her job, she took care of it immediately and called Lieferando to resolve the issue, which I really appreciate. After about ten minutes, I called her again, and she explained that everything was sorted out. At the same time, I also contacted Lieferando and am now receiving my refund. I was so pleasantly surprised by the service that I immediately ordered again from Subway, and this time the food arrived super quickly, in just 20 minutes. As a small gesture, they even included a free cookie. I thought that was simply fantastic, especially since Subway couldn't be blamed for the mistake. The employee on the phone was truly exceptionally friendly and dedicated. Unfortunately, I didn't remember her name, but she deserves enormous praise. The food was delicious, as always, and the extra cookie really made my day. I'm more than pleasantly surprised and incredibly grateful. A huge thank you to the Subway team, and especially to the employee who took such great care of me. I can truly recommend this location to everyone; it's a great store with fantastic service!

I missed my Goat Mike. I'm starting to worry about where he is. Toilet attendant Mike is my only motivation for going to this dump. The employees are only friendly to regular customer Mike, but they're absolutely terrible to everyone else. The wait was awful, but otherwise, it was OK. Despite that, I'd think twice about going back to this place.

Food as expected Unfortunately, the staff are very unfriendly and make derogatory comments

Delicious. Just Subway. Compared to other Subway branches, it's really good. But wow, the employees are sometimes completely alone (at least once). I don't mind waiting, but I think it can be stressful. But I find the ordering terminal really stupid. I don't understand why you HAVE to use it now. It kind of ruins the Subway atmosphere.

The staff were so nice and helped me figure out the contactless system. I came in 15 minutes before closing time and they still had a friendly smile on their faces. They made a really nice sub too :)

Fries were old and soft and lukewarm… rude saleswoman, said they were the last ones… great justification for such poor goods… never here again

Unsatisfactory experience at Subway Bad Cannstatt I recently ate at Subway in Bad Cannstatt - unfortunately for the last time. The breads were only half filled with ingredients, completely different from other Subway branches. This seems like a deliberate attempt to rip off customers. I absolutely cannot recommend this location and will be complaining directly to Subway.

The food was delicious, but the surroundings didn't fit. - Conditions sometimes makes unfriendly comments - Payment with the cell phone is not possible, the service responds unfriendly - Toilet dirty, smelly and demolished, the toilet key is on a plastic bottle and you can only use the men's toilet

The new order terminals at Subway are a disaster. You click stupidly through every single ingredient because there is no “Everything on it” button. The order takes forever and the employees have to go through everything again. Personal contact? It doesn't exist anymore. There could also be machines there – it would be just as impersonal. Subway has lost its spirit.

Unfortunately, my last visit to Subway was disappointing. The wait was extremely long even though there wasn't much going on. The staff seemed stressed and quite unfriendly - no smile, no greeting. Overall not a pleasant experience. I expect better service!

I found the two guys so unsympathetic I have to honestly say that at first they look at me so strangely and one of them keeps asking me something, he feels like he can't read Because I ordered without spicy and it came with spicy I personally found the woman very likeable and she treated me much nicer But I think I'll still go to another one

The worst fast food experience of my life. You can't blame the operator for taking certain things out of the program, but you can blame the operator for not wanting to accept orders. Customers there can/must only place orders using the Bonnier machine. You can also blame her for not being able to take criticism. To my legitimate criticism, she said she wasn't interested. And asks what she should do now? I told her to forward it to Subway so that maybe something could change. She then said that she had to work. There were no customers on site or were already eating. I wish this person a bag of fleas paired with the arms of a T-Rex. And of course she goes bankrupt.

Absolutely to be avoided! Even if there's nothing going on... Unfriendly, argumentative, overwhelmed employees, especially the “management”. “News” are not explained despite asking for support Special requests cannot be taken into account due to the new terminal system.

It's really bad, actually I love Subway but I couldn't eat the one in Bad Cannstatt... never again

Three ingredients were missing from the salad we ordered.

Was here again after a very long time, still good. Very well located at the beginning of the Marktstr. pedestrian zone. Distances and hygiene are observed. A better subway in Stuttgart. A little crowded around lunchtime. Everything is nice and bright inside. A sub of the day offer every day. Not barrier-free.

Food is ok. It's just that the staff doesn't seem to know the difference between take-out and eating in.

Very bad experience at the subway in Bad Cannstatt. A blonde employee (sorry I don't know her name) was extremely rude and unprofessional. She yelled at me as a customer, with no respect at all, and it seemed like she was forced to work there. I strongly recommend hiring more competent and polite staff. Customer service should be a priority and not treated like a nuisance. If it were possible, I would give zero stars. Absolutely not recommended! Unfortunately I cannot reply to your message, so I am writing to you here as follows: Today at 2 p.m. I was accompanied by a woman who only spoke English. The fact that you are the boss shocks me even more. All clients must be treated equally, I am the area manager in the operating room and treat all my patients the same, regardless of what they look like. Nevertheless, I wish you a nice evening.

Best employees, polite and correct, very personable

Had their new tandoori chicken sub and the classic tuna melt and both were quite good. Their new no contact ordering is quite a good innovation and reduces wait times significantly.

Food was good but Amo had to wait 30 minutes and I had to poop completely and the toilet was “apparently” broken.

It was more like sandwich not subway. The guy who was making subway was very odd. Since my german is not good, I tried ordering my order in english. However this guy was not accepting untill I searched and gave order in german. Very next movement some more forigners came they gave order in english and surprisingly this same subway guy was speaking english very nicely. Maybe I am brown so he was not treating me well. But subway is international brand. That's the reason I chose it.

The best subway in the area! The branch manager is TOP!!!!!

It's just disrespectful that the staff, the cashier snatches the bank card out of my hand because the first one didn't work. The second was rude and gave dirty looks, talked about us afterwards and did everything without motivation. Plus there was a fly in the food. never again

I'm very disappointed Bad Canstatt is fading more and more Once again no onions, couldn't scan today, so no points And last but not least, the wrong sauce on my two footlongs No thanks Luckily there are other branches Answer Yes, I wanted the same sauce twice However, I had said Southwest and what I got, I had no idea just not what I ordered I threw both subs away after two bites

The staff is friendly, apart from the manager, who is unfriendly and unhygienic. The subs taste good but it's a shame that it's relatively dirty there.

Way too expensive! ~40 more expensive than other branches. 12 euros for a footlong sandwich?

Thank you for letting me run to you for free. The website said you were open. Otherwise good service compared to other subways

My wife and my sister had to go to the toilet and the waitress said the women's toilet was closed and should go to the men's toilet, after about 5 minutes. I got 2 young girls the keys to go to the toilet, very disappointing something like that and we 4 people gave almost 60 euros

In my opinion, Abdallah should be the employee of the month :)

I'm a regular customer but I don't smell pee here. I've already eaten 100 subs here and also ordered from there. I was at Wilhelmsplatz and had to take a quick pee. I asked if I could and was chased out. Will never eat here again.

Received the wrong delivery (wrong sizes, wrong sauces, everything mixed up), were invited to come to the store to pick up the correct order -> suddenly no more bread, no money back, no vouchers received. No solution offered, paid for a 30cm sub for free. Cheeky. Never come back! Bye

Freshly prepared subs that taste good. Price/performance is completely okay.

Good place to get a decent sub and service is good !!

Super friendly staff. Facility very inviting. Price ok. Toilets could be much more pleasant, dirty, somewhat shabby impression.

I WAS LOCKED IN THE TOILET!!! The employees laughed!!! Irresponsible! I asked about the toilet and the employee said I should go to the men's toilet (up the stairs and to the right). I ran upstairs and closed the door behind me. Suddenly the door handle fell to the floor. I tried to get the blade on it to get out as I suffer from very bad claustrophobia, panic attacks and heart problems. I couldn't breathe, screamed and knocked. I tried to open the window but you could only open it halfway. Suddenly an employee came, opened the door to me and laughed at me. On the way down I said louder and made it clear to him that if I stayed in there any longer I would faint!!!! I would like someone in charge at this branch to see my complaint and do something about it so that it doesn't happen to others. I'll visit the store again in the next few days and see if anything has changed. If not, I will take further steps.

Das essen is super Die Service is amazing

Bin von der Heimat einen besseren gewöhnt - nicht nur etwas teurer, sondern die Qualität auch schlechter. Optisch aber voll in Ordnung. Es schmeckt halt einfach nicht so gut.

Netter, kleiner, sauberer Subway

Man kann Glück haben, oder auch nicht…

The prices are competitive and the personal is really friendly it offers 1 above all others YOU CHOOSE THE INGREDIENTS from what I already know about subway they still take priority of choosing at most 1 to 2 old vegetables (after the riping process) another thing is you eat a full bread sandwich from them and yiut ACTUALLY FULL unlike some fast food restaurants where you're hungry after 1 hour has past all in all 10/10 would recommend

Perfect place to get quick food for take-aways! Its better if you k ow what to order before falling-in line.

Wallah Drake beste Mitarbeiter 💪

Estaba bueno todo , pero mal trato personal en este caso una chica

Saif ist mies korrekt und Essen Ballett auch

Mitarbeiter dumm korrekt. Ging schnell und alles war entspannt. Saif größter ehrenmann

Mitarbeiter sind korrekter als antworten die richtig sind.

Super Bedienung dank dem Mitarbeiter Saif ! Schnell und höflich zu den Kunden. Komme sehr gerne wieder. Mit freundlichen Grüßen

gute Sandwiches mit den Charme eines Fast-Foot-Restaurants

Sehr netter Service, echt sympathisch.

Besten Mitarbeiter die ich gesehen habe , Höflich , fleißig und sympathisch.

Nette und geduldige Mitarbeiter. Sub war lecker. Toailette könnte etwas sauberer sein, aber Seife, Papier, alles vorhanden.

Für Subway-Verhältnisse Weltklasse. Sehr sauber, freundliches Personal das nicht versucht hat einen Geschwindigkeitsrekord in der Zutatenabfrage zu erreichen, sondern einem Subway-Newbie sogar erklärt hat, was es gibt (!). Die neuen Veggie - Optionen sind übrigens auch top.

Geschmack/Wärme der Speisen variiert von Tag zu Tag. Sonst gerne

Закусочная. Бутерброды. Начинку выберете сами. Вкусно

I wouldn’t recommend having a salad over there, the sauces selection is better for sandwiches tbh, the chicken doesnt really taste good as well, i will never order a sald again at subway

Leider ist eins bei diesen Franchise Unternehmen eins nicht zu erkennen und zwar Konstanz in der Zubereitung der „belegten weckle“. Es kommt vor das man einen Sub zubereite bekommt wo ich das Gefühl hatte, so gut haben nicht mal Adam & Eva im Garten Eden gegessen. Und dann wieder so schäbig und sparsam belegt weil Zutaten fehlen und die Fachkraft offensichtlich kein bisschen Initiative oder Willen zeigt zu arbeiten. Somit will ich sagen es ist stark Mitarbeiter abhängig. Und natürlich geben sich die weiblichen Mitarbeitern mehr Mühe. Also sie geben mir zumindest das Gefühl als Zahlender Kunde.

Das Team ist wirklich nett. Alles wurde erledigt. Schnell das Restaurant ist sehr sauber. Die Mitarbeiter verstehen einen. Wir haben nicht lange auf unsere Subs gewartet. Immer wieder gerne !!

Schnell, lecker und noch faire Preise. Komme immer wieder gerne. Personal ist freundlich und locker drauf.

Wie in fast allen SubWay Filialen auch hier das Problem mit den Zutaten , man hat Anspruch auf alle, entscheidet sich aber nur für 4-5 und da wird ohne Ende gegeizt! Hab schon überlegt das nächste mal aus trotz alle Zutaten in Anspruch zu nehmen. Geschmacklich natürlich Top, das Ambiente seit der Renovierung auch !

Es schmeckt dort sehr lecker und nette Mitarbeiter⭐⭐⭐⭐⭐⭐

Super subway mit freundlichen und netten personal

Personal raucht direkt vor dem Eingang

Alle sehr sympathisch und freundlich. Vielen Dank für die leckere Empfehlung Saif 😅