Subway in Stuttgart

Food is great but the one employee with the braid and tattoos is very rude and extremely unfriendly, everything else is great

Was there twice, once the employee was rather short, not really friendly, but apparently stressed and insecure (maybe first day? There is no deduction for that). The second time that day the employee was quite nice. If you didn't notice: singular both times. One (1) employee. When there are three or four customers in the store, stress and hecticness are inevitable. I hope that this will be stepped up and more forces will be used to support each other. This also improves the climate in the store.

The gentleman with the ponytail seems very overwhelmed. I waited a good 40 minutes for a SUB

Delicious, great team, stay calm even when impatient people cause stress (of which there are a surprising number in Vaihingen). Come a few times a week 😋 Yesterday an Indian came in who wanted to pick up his order and immediately started insulting the team, they still managed his order and the orders of 5 others and de-escalated it at the same time, hats off

Probably the best subway I know. The employees are super motivated and friendly, so unfortunately I can't understand the rest of the reviews. Maybe this has something to do with the attitude of some customers... Otherwise, it's generally relatively clean and the food tastes like you'd expect from a decent Subway.

I would like to give 0 stars for the quality, absolutely inferior quality, I can only advise everyone not to eat here.

Ambience 9 p.m.: reasonably clean, soldier with socks taken off in front of the toilet wing. Service: Tried to be nice, but actually annoyed and overwhelmed. Food: Far, far away from the menu pictures. Side dish waffle fries are greasy and soggy

The food and the guys were okay, but the store was unbearably warm.🥵

WHY SO RUDE? Seriously, why treat foreigners so poorly? That senior guy with the ponytail was extremely unkind to us for merely touching the glass with a fingernail. His reaction was completely disproportionate—he yelled at us in German, then switched to English, all for something so minor. This experience was deeply upsetting and made us feel unwelcome. It’s disheartening to be treated with such disrespect over such a trivial matter. The guy was so careless, that he did not even care about the flies sitting on the sub that was being prepared(picture added in the review). All that he cared was about his precious glass. *Because of this guy, I WILL NEVER COME TO THIS SUBWAY AGAIN*. Treating customers with courtesy should be a basic expectation, and this encounter has left a lasting negative impression. It is sad that I cannot add zero or negative points here in my review or else I would rather rate my experience -100/5. It's my sincere urge to the subway administration to take severe and strict action against the said person, provided customer satisfaction is of any importance for you.

Why be so rude? Seriously, why treat customers so poorly? We recently had an extremely unpleasant encounter at this Subway location with an older employee who has a ponytail. He was very rude to us, claiming he had just cleaned the glass and telling us not to touch it, even though we didn’t exactly touch the glass. His reaction was completely disproportionate—yelling at us in German before switching to English over something so minor. This experience was deeply upsetting and made us feel unwelcome. Despite his concern about the glass, it didn’t seem like the place was clean at all. There were flies sitting on the food, which was the most disgusting experience ever. He has a problem with people touching the glass, but what about the flies sitting on the food? This matter should not be ignored.

Terrible experience! I visited this Subway and was shocked by the behavior of an older employee with a ponytail. When we touched the glass, he shouted at us loudly to stay away because it had just been cleaned. However, the glass was clearly dirty and there were flies on the food. His rudeness was completely uncalled for and made us feel very unwelcome. This encounter has ensured that I will avoid this Subway in the future. Cleanliness and basic courtesy are fundamental, and this place failed miserably on both fronts, leaving a deeply negative impression.

Dear subway, This has been my favourite food service for a while now. I love the food and I visit restaurants for a good experience. Unfortunately, you have employed a guy who has spoiled the subway experience for me time and now. As mentioned in other reviews, this pony tail guy keeps yelling at us. For the first time we let it go but it has happened several times now. I just don’t get it why is he into hospitality if he cannot serve the customers properly. On top of this, the hygiene is so poor that there are flies sitting on the food which makes it worse (refer the photo) I have noticed there are undercooked chicken pieces served in chicken teriyaki. I have no idea why are the standards of this specific subway so bad. This is utterly disappointing!

The store is not recommended. Small bread selection and slow, understaffed staff.

Update June 29, 2024: yeah there is gluten free bread! but it is €1 more expensive and half the size of the others. In plain language: you would pay over €22 for a normal portion of food. I actually wanted to eat here yesterday but according to the staff there was a huge problem with the oven. Today it's the turn of the other oven with problems. Unfortunately, ordering in a fast food restaurant takes a long time. Conclusion: I won't be back for a long time. Organic, regional and healthy products would be desirable. Sustainability can also have a higher priority.

The employee with the long hair and the chains is the best man!! Absolute man of honor! Please make yourself a branch manager if you are not already one!

Why be so rude? Seriously, why treat foreigners so poorly? That senior guy with the ponytail was extremely unkind to us for merely touching the glass with a fingernail. His reaction was completely disproportionate—he yelled at us in German, then switched to English, all for something so minor. This experience was deeply upsetting and made us feel unwelcome. It’s disheartening to be treated with such disrespect over such a trivial matter. *Because of this guy, I WILL NEVER COME TO THIS SUBWAY AGAIN*. Treating customers with courtesy should be a basic expectation, and this encounter has left a lasting negative impression.

Dear Subway team, Yesterday I was in the subway in Vaihingen again after a long time. The food was very tasty and the two employees were very friendly, especially the young employee did his job extremely well! He is a very friendly young man and very accommodating and responsive to customers' needs. You could sit there comfortably and eat, the atmosphere was nice and the food was delicious! After this positive experience, I will definitely visit the store again.

If you order food to be delivered, the food doesn't come on time and doesn't taste as good.

➖Ambience 5/5 ➖ Service 5/5 ➖ Food 5/5 Ø = 5.0 ⭐️⭐️⭐️⭐️⭐️

As always very satisfied. The subs are delicious and the staff has always been friendly.

Very friendly staff. Do your job very diligently. And great sandwiches too.

Can only agree with the previous speakers. The employee with the ponytail (Michael?) appears to be on drugs or seriously mentally ill, extremely arrogant and argumentative. Absolutely unacceptable behavior. Regardless, the store really isn't clean and doesn't take freshness too seriously. It's a shame that the store has constantly had problems delivering good quality for years.

Top.Subway is the best fast food chain anyway. Staff very friendly and cool. The stay is always very relaxed. Recommended.

Don't need a fresh cold sandwich because you'll chat and mine will cool down for 5 minutes after it comes out of the oven. Shift manager smokes outside while the new employee is overwhelmed at the counter. The boss is lying relaxed on the bench on the bus. No answers when asked who was responsible. This culminates in people shouting at you across half the street.

Best shop in Vaihingen and is open late

I call twice and he doesn't come, this Indian guy tells me that he's putting in another cookie. food arrives after over an hour and is cold and hard…. what am I actually paying for .. subway is working on your employees...

Professional and quick service from Ms. Leonie today. This makes up for the fact that there is no self-service terminal and the interior contrasts with the service and food. But it doesn't bother you much, there is take away.

Well, I have to be honest, I love this subway :) The employees, especially Anna and Leoni, are nice, funny and respond really well to the customers. 👍Always enjoy eating there, it's always fun :D. I can only recommend ;)

Please please take care of your employees... completely stressed and therefore very rude to customers.

I would like to thank all the employees at Subway Vaihingen. A very great team, friendly, highly professional and very tasty things to offer. There is a very sweet girl, I think is the manager of the branch, her name is Anna .Great person friendly and helpful. A good role model. Other employees are also so nice funny and professional. Hmmm, I read other reviews too. People, what century do you live in? Don't make mistakes in your jobs, live. Are you sure you are perfect? Too bad for you. I have been there many times and my opinion is that they are a great team and good people work there. I can only recommend that anyone who is hungry can find a delicious meal at Subway Vaihingen. Boys girls, keep it up and stay like you. I like all of you .

I would like to thank Anna and Leonie for the great service and delicious food, it was great, I will definitely be back.

very unfriendly and not competent

“Shift manager” was incredibly rude, yelled at me pointlessly and wanted to start an argument. Then he kicked me out, he never wants to see me here again. The piercings don't bother me, but I don't think it's okay that he's completely drugged up. That's just not possible and then behaving like that is the height. Never again. I am very disappointed.

Beware of fraud!!! Dealing with customers is very bad; instead of helping, the employee argues in a high tone. Ordered Tuna SUB -> got Chicken SUB! Unfortunately the manager probably read/packaged it wrong, ignorant employee refused to change the order. The money is collected and the subs are returned without replacement.

Although we patiently waited 20 mins for our turn , server apparently did not hear our order and continued making a delivery order. At the counter while waiting to pay the server said he wasn't working on our order so we would need to go to the back of the line again and that he wouldn't make our order. Going back in line meant another wait time of 20-30 mins. Absolute pathetic treatment and makes no sense to treat us like this. There was no reason to be so rude when we were literally just waiting calmly and not even saying anything. Pathetic (saturday 28th Jan around 7;30pm)

I have on Sunday, January 28th. Placed an order for pickup at 8 p.m. When I went to pick up the order, the employee at the checkout was very rude. He said he didn't have time for questions. I still asked for my order, how else should I pick up my food? I asked for drinks, the answer was again “I don’t have time for questions”. Then someone could have prepared the drinks beforehand... Unbelievable what bad service…

The two employees, Lucifer and his colleague, were very friendly despite the large number of customers and we received our sandwiches quickly and easily. We have been here many times and have only had good experiences!

Person works alone, cannot cope! Wait 1 hour for a sub!

We ordered the Signature Furious chicken and Chick’n garlic, he gave us the wrong order and when we told him he said can’t help it. Absolutely ridiculous service and the guy was really rude

Mitarbeiter schien völlig ratlos zu sein wie man das Kassensystem bedient. Die in der App angepriesenen Angebote können wohl nicht eingelöst werden.. Im Endeffekt hab ich das doppelte von dem in der App beschriebenen Preis gezahlt für einen Sub bei dem die Hälfte der Zutaten nicht mehr zur Auswahl standen. Leider eine der schlechtesten Subway Filialen die ich bisher besucht habe. Ich möchte allerdings noch anmerken dass der Mitarbeiter stets freundlich war, auch wenn er sichtlich gestresst wirkte.

ich hab 3 Cookies bei Wolt bestellt. Aber ich hab nur 2 Cookies bekommen. und bei dem Sandwicht hat keine Söße.

Arbeitet an dem Ort überhaupt jemand? 3x versucht über Wolt zu bestellen, jedes mal abgelehnt da niemand meine Bestellung angenommen hat

Micha ❤️ Einer der besten, nettesten, freundlichsten Mitarbeiter ever!! Ich war kurze Zeit geschäftlich in Vaihingen und regelmäßig bei subway. MICHA war immer so super freundlich und seine Art ist einzigartig klasse. Liebe Grüße und hoffentlich bis bald!!

Sehr geehrtes Subway-Team, ich möchte gerne meine Erfahrungen mit Ihrem Restaurant teilen, die ich in den letzten Monaten gemacht habe. Seit Jahren bin ich ein regelmäßiger Gast und war stets zufrieden mit dem Service und den Produkten. Jedoch habe ich in letzter Zeit eine Veränderung bemerkt, die mir Sorgen bereitet. Insbesondere am Abend scheint es eine Personalunterbesetzung zu geben. Es ist mir aufgefallen, dass nur ein Mitarbeiter im Dienst ist, der sichtlich überlastet wirkt. Obwohl dieser Mitarbeiter stets freundlich und bemüht ist, führt die hohe Kundenfrequenz zu langen Wartezeiten. Bei meinem letzten Besuch musste ich feststellen, dass die Wartezeit so extrem war, dass wir nach einer geschätzten Wartezeit von einer Stunde letztendlich entschieden haben, das Restaurant zu verlassen. Ich verstehe, dass Personaleinsatzplanung eine Herausforderung sein kann, besonders in hektischen Zeiten. Doch ich denke, dass eine zusätzliche Unterstützung am Abend nicht nur die Arbeitsbelastung für Ihre Mitarbeiter reduzieren, sondern auch das Kundenerlebnis erheblich verbessern würde. Eine effizientere Bedienung würde sicherstellen, dass Kunden wie ich weiterhin gerne Ihr Restaurant besuchen. Ich hoffe, mein Feedback hilft Ihnen dabei, die Servicequalität weiterhin hoch zu halten, und ich freue mich darauf, bald wieder eine positive Erfahrung in Ihrem Restaurant machen zu können.

Wir waren am Samstag Abend 20 Minuten vor Ladenschluss da. Es gab leider noch eine lange Schlage und nur ein Mitarbeiter. Dieser war trotz der Umstände sehr engagiert und hat die lange Schlage schnell abgearbeitet. Als er unsere Bestellung aufnahm waren wir die letzten Kunden und es war bereits weit nach Ladenschluss. Dennoch war er uns gegenüber sehr freundlich und sehr aufmerksam. Wir werden definitiv wieder kommen bei so nettem Personal.

Sono andato con la moglie ci ha deluso

Ich war dort mehrmals und war Mega erstaunt von den Service. Sowas Gutes habe ich sehr selten erlebt. Diesen Standort kann man nur empfehlen! Sehr nette und Respektvolle Mitarbeiter und gar mehr.

Freundliches Personal. Gute Subway Qualität. Update 5 Jahre später: Die "neuen" Betreiber sind klasse. Echt nett, nehmen sich zeit und ham Humor. Trotzdem leidet die Geschwindikeit keineswegs. Refill mit samst Station gibts aus umweltpolitik Gründen nimmer. Interessant und danke für die Auskunft. Komme nun wieder öfters :)

5 Sterne weil 6 nicht gehen. Der Service ist super, die Mitarbeiter unglaublich nett und das Essen lecker.

Habe spontan abends noch was zum Essen gesucht und die Subway Filiale war so ziemlich der einzige Laden in Vaihingen welcher noch spät offen hatte. Habe von Micha einen Chicken Teriyaki gemacht bekommen, alle Zutaten waren noch frisch und das Sandwich hat sehr lecker geschmeckt. Grade mit den Studentenpreisen ein sehr gutes Angebot und v.a. im Vergleich zu den anderen Franchisenehmern in Vaihingen (BK, McD etc.) rundum der beste Laden.

Immer mega lecker, Laden super sauber und die Mitarbeiter sind super nett und freundlich :)

Perfekter Servic lässt uns trotz Feierabend noch was bestellen dazu war er anders korrekt

Sehr netter Mitarbeiter Grüße gehen raus an Lutzifer✌️ Beste Subway Filiale in der ich je war! Kann ich jedem empfehlen.

Lepo uredjen lokal, na dobrom mestu. Fantasticni sendvici i naravno cezar salata,imaju i dobar izbor kolacica. Osoblje veoma prijatno i ljubazno 🫶👍🌯🌮🍪

Personal ist freundlich und bemüht. Klimaanlage war allerdings aus. Tut was für eure Mitarbeiter und haltet den Laden im Sommer kühl!

Sub des Tages ist teurer als in der App steht. Leider stand bei meinem letzten Besuch nirgends ein Preis für das Sub des Tages. Schade! Habe bei dem Mitarbeiter nachgefragt, der mein Sub belegt hatte. Leider konnte er mir keine Auskunft geben. Habe die Kassiererin dann auf die Preise angesprochen und darum gebeten die Preise richtig auszuzeichnen.

Super nettes Personal heute Nachmittag. Danke!

Beste Mitarbeiter thai perfekt bravo thai mach weiter soo 👍👍

Übliches Angebot von "Subway". Je nach Personal - das häufig wechselt - guter oder sehr guter Service. Die Einrichtung ist schon etwas in die Jahre gekommen. Kein Außenbereich. Gut mit ÖPNV zu erreichen. Keine Getränke zum selbst befüllen mehr, nur noch Getränke in Plastikflaschen.

Super freundliches Personal Super Service Super Ambiente

Friendliest customer service I’ve had since my 2 years living in Germany! Staff was very polite and welcoming.

Essen ist ok der Service und auch Sauberkeit leider nicht so. Auch Parkplätze sind leider gar nicht vorhanden.

I honestly think I got one of the best services in this Subway branch. I wanted to try the new BBQ Boss as they have a promotion (get 1 cookie!) it was delicious btw! The lady is also very nice to recommend me to add rauchige baconnaise. I also got a free cookie with the app as it is my birthday month. I always love Subway cookies 🍪🍪🍪 The restaurant itself was clean and tidy. I enjoyed my lunch here.

Typisch Subway halt . Alles ok 👌

Ist halt nen Subway. Es gibt nur 0,5 pet als Getränke Service war komisch.... Ambiente mangelhaft, Tische dreckig. Dafür war das sub wie immer subber

War heute mittag im Subway in Vaihingen.... Restaurant ist sauber und ordentlich und hat super nette und freundliche Mitarbeiter. Nach Betreiberwechsel deutlich besser !

Ist nur was für jüngere Kunden, die cookies sind Gut 👍 aber zu hektisch bin älter und für mich nichts. Da gibt es bessere lokale. Und Schreiende 😱 Jugendliche laut und bissl schmuddelig. Einladend ist es nicht. War ich das letzte mal. 🥵

Leider fällt es sehr stark auf, dass die zwei jungen männlichen Mitarbeiter nicht gerade hygienisch arbeiten… der Bereich der Theke war sehr unsauber, alle Zutaten miteinander vermischt und ringsherum lauter Krümel! Die Subs werden sehr grob belegt sodass sie beim Essen auseinander fallen. Der Boden ist klebrig und dreckig, ebenso wie die die Tische. Vielleicht sollte man über die Einstellung neuer verlässlicher Mitarbeiter nachdenken:)

insgesamt eine gute Subway Filiale in Vaihingen. Hatte den Sub des Tages am Donnerstag mit den empfohlenen Komponenten von Subway, beim Gemüse zudem mit allem. Der Preis bei 30 cm ist mit knapp 7 Euro fair, sonst empfinde ich Subway als zu teuer. Geschmacklich war es gut, aber nicht mega lecker. Sättigung hauptsächlich durch das Brötchen. Käse und chicken wird nur wenig rein gemacht, kostet sonst Aufpreis. Gemüse war lecker aber eben auch keine besondere Auswahl. Eher Standardkost. Personal freundlich und schnell, aber wie immer bei Subway mit Hürden, kommt mir meist so vor als wüssten die selbst nicht alles. Ambiente ist schlicht, Lage zentral in Vaihingen. Angebotspreise kann man mitnehmen, sonst kann man ehrlich Sandwich besser zu Hause... dennoch 4 Sterne wegen des Sub des Tages. Das restliche Angebot mit Cookies spricht mich nicht an.

Typisches Subway! Schneller und freundlicher Service! Tipp für Studenten: Studentenmenü verlangen!

Eigentlich wie jede Filiale von Subway. Diese Mitarbeiter sind freundlich und das Essen ganz okay

Sehr lecker und nette Service-Kräfte :) Vegetarisches Teriyaki-"Hähnchen" sehr gut.

Essen lecker , Laden sauber, aber beim Personal unterscheidet es sich extrem. Die Dame an der Kasse war super nett, aber der Kollege , der die Subs zusammengestellt hat ... Katastrophe Man hatte den Eindruck, dass er gerade überall lieber wäre, als auf Arbeit und das hat er nicht Mal versucht zu verstecken. Als er gesehen hat, dass mehrere Kunden gleichzeitig durch die Tür gekommen sind , hat er direkt lautstark gestöhnt und lustlos gefragt , ob sonst noch was an Gemüse auf den Sub soll. Einen so langsamen und unmotivierten Mitarbeiter habe ich bisher bei noch keiner Kette angetroffen

Das Essen ist nach wie vor lecker dort, allerdings verlieren die Mitarbeiter in letzter Zeit den Fokus auf ihre Kunden. Sie sprechen vor dem Kunden über Mädchen, die im Restaurant sitzen während durch die Lautsprecher laute Techno-Musik läuft. Aktuell bietet die Filiale eher mehr für das jüngere Publikum und die Mitarbeiter haben vermutlich sehr viel Spaß bei ihrer Arbeit, aber ein entspanntes Mittagessen in der Mittagspause bekommt man hier leider nicht mehr.

Finally a subway that really fills up your sandwich… basically 1/3 more than any other subways… keep up the good work and that’s why the customers come back. 👍🏼