Subway in Stuttgart

Haben bestellt 2 sandwichs 44€ die bestellten Extras waren nicht drauf der bbq pulled pork ist ohne Soße gekommen. Katastrophe Nie wieder bestellen wir dort etwas

Normalerweise was man von einem Subway will, aber öffnet nicht nach Öffnungszeiten

Kaum Fleisch drauf nur Gemüse. Also das ist ja wohl ein Witz ? Lieferant war auch unfreundlich… 27€ für ein Cookie und und ein Baguette nur mit Gemüse. Dreister geht’s ja wohl nicht

Für ein Sandwich überteuert (15€) und ich habe 40 Min auf mein Essen gewartet. Immerhin war es lecker.

Schon öfters hier gegessen und es war immer lecker, wenig los und unkompliziert. Das Bestellen über das Terminal finde ich praktisch. Die Toilette ist auch sauber. Aus meiner Sicht eine gute Filiale mit gutem Essen.

Ich war heute bei Subway und muss wirklich ein großes Lob dalassen. Der asiatische Mitarbeiter(relativ jung) hat einen absolut perfekten Sub zubereitet – alles war frisch, sauber und mit viel Sorgfalt belegt. Besonders positiv aufgefallen ist mir die Hygiene: Er hat sogar zweimal die Handschuhe bzw. Tücher gewechselt, was ich echt vorbildlich finde. Trotzdessen im Restaurant etwa 6–8 Personen gleichzeitig waren, hat er komplett den Überblick behalten, ruhig gearbeitet und jeden Kunden freundlich und effizient bedient. Kein Stress, keine Hektik – einfach professioneller Service auf den Punkt. So stellt man sich Fast Food vor: schnell, sauber und richtig gut gemacht. Vielen Dank dafür! Top Mitarbeiter :)!

2 Stunden gewartet. Nach 2 Stunden wurde Bestellung kommentarlos storniert

✅️ Hatte seit Jahren keine Subway Sandwich mehr geholt gehabt und war wirklich sehr positiv überrascht. ✅️ Sehr moderner Restaurant, mit Selbstbestell Terminals (was man eigentlich nicht braucht) da der Laden immer leer ist. ✅️ Der Junge Herr war sehr freundlich und der Veggie Bun hat sehr gut geschmeckt. 15 cm kosten 4.59 €

Ich wäre schneller gewesen, zu einem anderen Restaurant zu laufen und dort zu bestellen. Von der Bestellung bis zum Erhalt meiner Bestellung vergingen 18 Minuten. Ich bin mir nicht sicher, ob die Leute, die nach mir bestellt hatten, ihre Bestellungen vor meiner bekommen haben, aber es kam mir definitiv so vor.

Geiles Essen und sehr Nette Mitarbeiter

Ich war am 12.02 dort essen und muss echt sagen die Bedienung ist sensationell es ging sehr schnell und sie mitarbeiter sind sehr hilfreich und haben mir eine gute empfehlung gegeben vorallem niko und nils waren sehr hilfsbereit!

Das Essen war wie gewohnt lecker und die Zutaten frisch – da gibt es nichts zu meckern. ​Allerdings war der Zustand des Lokals enttäuschend. Obwohl außer uns niemand im Laden war, war das Restaurant stark verschmutzt. Anstatt die freie Zeit zu nutzen und mal über die Tische zu wischen, stand der einzige Mitarbeiter lieber untätig herum und hat sich mit seinem Smartphone beschäftigt. ​Sehr schade, dass die Hygiene hier so vernachlässigt wird, während man als Gast direkt vor den schmutzigen Tischen steht. Für "To Go" okay, zum dort Essen leider nicht einladend.

dauert viel zu lange. noch nie so einen langsamen Subway gesehen.

jedes mal dauert es extrem lange ! Ich bin stammgast und war heute wieder da ,wie immer nur 2 leute am arbeiten , der eine arbeitet hektisch vorne alleine während der zweite in der küche sitzt und hilft ihm nicht mal während leute sehr lange warten ,unglaublich !!.ich schwöre gehe Nie wieder zu diesem komischen laden.

Bestellen nur noch am Terminal - auch wenn der Laden komplett leer war… Brot war lätschig wie halb gebacken, alles triefend voller Knoblausoße… alles eiskalt aus dem Kühlschrank… ungenießbar! diese Kartoffelteile als Beilage waren fettriefend und labbrig wie ein Schnürsekel - wiederlich.

Ich hab noch nie in meinem Leben sowas ekelhaftes gegessen

Nicht lecker ich habe in dem Essen harte gesehen

A prime example of what a Subway should be. The ordering kiosks are a true revolution and the only thing that can save Subway as a chain these days. They should be available in every branch, like this one. The food is good, but the prices are—as is typical for fast food in Germany—outrageously high. The employees I've met so far have all been very friendly and courteous.

Parade Beispiel wie ein Subway sein sollte. Die Bestellterminals sind eine echte Revolution und das einzige was Subway als Kette heutzutage noch retten kann. Sollte in jeder Filiale, wie in dieser, möglich sein. Das essen ist gut, die Preise sind halt -wie bei Fastfood in Deuschland üblich-unverschämt hoch. Die Mitarbeiter die ich bis jetzt kennenlernen durfte waren alle sehr nett und zuvorkommend

I stood in line for 30 minutes for a sandwich, it was also unhygienic and not fresh, I wouldn't recommend it to anyone.

Clean place and tasty subs. But the new ordering system with the machines is a complete disaster.

Orders can only be placed via terminals.

Best subwoofer in Germany, especially after the strange previous owner changed hands. P.S. Eddy deserves a raise; best customer service ever, simply a top-notch, competent guy!

I went to Subway today and was really happy. Everything was clean, the service was friendly, and the service was super fast. My sandwich was fresh, delicious, and exactly how I wanted it – the bread was nice and warm, the fillings were crisp, and it tasted fantastic. You could tell the team was in good spirits; everyone was friendly and helpful, even though they were really busy. Overall, it was a really positive experience – good food, uncomplicated, and delicious. I'll definitely be back!

Be careful when ordering online (in my case, via Uber Eats). The meal was delivered incomplete. I was offered a 15-cent refund for a missing drink (which is less than the value of the deposit). In this case, the fault lies not with the driver, but with Subway.

The staff here are so silly. I got a salad without any sauce. Always asking, you can't rely on it being what you ordered. If I want rabbit food, I'll go to Kölle at best.

Hello The staff today was very unfriendly!

The food is delicious and the restaurant is nice. But especially the employee with the curly hair is awesome. Not only does he look amazing, he's also super nice. Give the poor guy a raise 👍🏻

Since the former manager left the store, everything has gotten worse. Unmotivated and slow employees – something that would never have happened before.

The sauce was forgotten And I had to search for meat Never again In my opinion, the worst Subway I've ever been to

The air conditioning is broken, unbearable, and the food is showing signs of heat. You feel sorry for the staff.

Nice staff and fresh ingredients, a nice ambience with plenty of seating space, but please the owner should finally fix the air conditioning, in summer you can't sit inside because of the heat, sometimes it's even more pleasant outside than inside because of the warm air, last year it didn't work either

I wanted to order 12 cookies and they were just thrown into the package so that they all crumbled.

Today I ordered via the terminal (to make things quicker). When I paid by card, I was told that several of the items I had chosen were not available. When I asked why this was the case, I was advised to complain to Munich, as they were responsible. This raises the question of why I can order via the terminal when none of the three items I selected are available. The employees there could not offer me an alternative to the sub I had already paid for. Instead of beef, I had chicken, my bread was not what I had chosen, and instead of white macadamia cookies, I had chocolate chips. I paid my money, but unfortunately did not get what I ordered. @ Munich, please contact me. I am very interested in your solution.

The staff is super rude, they don't know how to talk to the customers, most of the times the self ordering machines don't work and the people behind the counter doesn't have patience to talk to the customers. Its their loss, not customers, there are plenty of options for people to go to for a bite. Looking at the reviews of other people it clearly shows that the guy with hairs tied discriminate foreigners especially Indians. Horrible why such treatment?

The people don't speak German, so there's no real service, let alone comprehensibility, the food is very bland and the atmosphere is very dirty, which is a shame!

So the subs are the same as in any other subway but one of the employees was so unfriendly. The gentleman had slightly longer gray hair tied back in a braid and earrings and presented himself as a deputy boss. He was extremely rude and passive aggressive to customers and yelled at an employee in front of us. I found it quite inappropriate.

I have been a customer at this Subway location ever since it opened around ~2010. For a long time, this store used to be badly mismanaged and staff wasn't kind or helpful. But everything changed! The new crew and the renovated restaurant are doing their absolute best to make sure customers are catered to and are treated well. Thank you.

Everything's perfect, except the guy with the ponytail is so bad that it's now become a star. Never seen anyone so stressed

We came in late on a Sunday evening and they didn't have everything they needed, but Michael still gave us the best alternative subs and sides and was more than helpful, generous, and friendly. Great service and great subs as always, and super friendly. More than 5 stars!

Great modern subway with friendly employees. Very clean and bright. Ultra modern with order terminals. However, I miss the “personal touch” when ordering

A great store, top hygiene, staff super nice. Helpful and very reliable. Food quick and clean and super 😋 tasty. Me and my friends will always come here. People like to come here from Calw and Leonberg. Greetings to the nice employee Lucifer

The subway was recently modernized and now offers a pleasant atmosphere. The express checkouts in particular ensure quick service, which is very practical. A small downside is that it can get a bit confusing at times as there is no clear waiting area for customers at the express checkout. In addition, when you order through Wolt, the food is unfortunately often cold when it arrives home. Overall, a good experience with delicious food and quick service.

The employee with the black hair is super friendly and did a great SUB 👍 it's just a shame that she had to do almost everything alone

25 minutes for a 15cm sub when there are only 2 customers is underground, sorry

Never again. The picture below explains why.... And waited 15 minutes and when I asked how long it would take, the employee got even cheeky....

Delicious subs. Feel free to come here now and then. Prices have risen well, but where haven't they?

Like any subway but great staff

The employee with the braid is always stressed and always says that there is so much going on and he just needs his time. I would suggest that you hire new employees who are not on drugs and can work normally and don't act like they are running a football marathon. If taking a sub is too much for him then I would say it's the wrong job for him? He also said that we should please stop the delivery service. Because people order so much. If that were my employee and was sending customers away, I would fire him.

very unfriendly employees. Were “ticked” by 2 people. One because he couldn't do his job and was stressed even though there was no customer there and NOT for the first time. In the other case, we were not given any time to make a decision and we became stressed. Never a visit from me again!

Good food at good prices and nice service

The older gentleman behind the counter seems to be very stressed and completely overwhelmed. I just arrived after a 6 hour drive and just wanted to eat something. I have to wait about 40 minutes for my sub. Dear boss, how about some support for him?

Worst subway i ever been, slow services and unprofesional stuff.

Delicious food and nicely decorated. Staff also great. Unfortunately, it's chronically understaffed, so even with only 3 people it takes a long time to make the food.

Everything has been redesigned, including the fact that you can no longer pay for the expensive food with Pluxee, which of course you are only told at the checkout. Bad decision supposedly made by the manager.

You've really decorated the store really well, everything just as it should be in a Subway. Given that there were 4 people in the store, we only had our food after about 40-50 minutes. It took the employee about 5-10 minutes to make a whole roll. I have never seen a slower employee in my life than yours. Completely relaxed, doesn't allow himself to be stressed, possibly on certain substances and changes gloves 9 times a minute! PLEASE hire competent people and it can work out

I ordered, half was forgotten, when I asked I was told I should order again or pick it up myself... it's a real shame, the food is great but only to be told to pick it up myself (why should I pay delivery fees if I did? I spend cucumbers and gas myself through the world) or order again (delivery fees and minimum order value again even though I no longer need food) Crazy. Child is crying because he was looking forward to the cookies and the clever solutions suggested by the employee who messed it up are not possible or would still make me pay for him messing up. Never again…

Very strange workers and very unfriendly

Food is great but the one employee with the braid and tattoos is very rude and extremely unfriendly, everything else is great

Was there twice, once the employee was rather short, not really friendly, but apparently stressed and insecure (maybe first day? There is no deduction for that). The second time that day the employee was quite nice. If you didn't notice: singular both times. One (1) employee. When there are three or four customers in the store, stress and hecticness are inevitable. I hope that this will be stepped up and more forces will be used to support each other. This also improves the climate in the store.

The gentleman with the ponytail seems very overwhelmed. I waited a good 40 minutes for a SUB

Delicious, great team, stay calm even when impatient people cause stress (of which there are a surprising number in Vaihingen). Come a few times a week 😋 Yesterday an Indian came in who wanted to pick up his order and immediately started insulting the team, they still managed his order and the orders of 5 others and de-escalated it at the same time, hats off

Probably the best subway I know. The employees are super motivated and friendly, so unfortunately I can't understand the rest of the reviews. Maybe this has something to do with the attitude of some customers... Otherwise, it's generally relatively clean and the food tastes like you'd expect from a decent Subway.

I would like to give 0 stars for the quality, absolutely inferior quality, I can only advise everyone not to eat here.

Ambience 9 p.m.: reasonably clean, soldier with socks taken off in front of the toilet wing. Service: Tried to be nice, but actually annoyed and overwhelmed. Food: Far, far away from the menu pictures. Side dish waffle fries are greasy and soggy

The food and the guys were okay, but the store was unbearably warm.🥵

Terrible experience! I visited this Subway and was shocked by the behavior of an older employee with a ponytail. When we touched the glass, he shouted at us loudly to stay away because it had just been cleaned. However, the glass was clearly dirty and there were flies on the food. His rudeness was completely uncalled for and made us feel very unwelcome. This encounter has ensured that I will avoid this Subway in the future. Cleanliness and basic courtesy are fundamental, and this place failed miserably on both fronts, leaving a deeply negative impression.

WHY SO RUDE? Seriously, why treat foreigners so poorly? That senior guy with the ponytail was extremely unkind to us for merely touching the glass with a fingernail. His reaction was completely disproportionate—he yelled at us in German, then switched to English, all for something so minor. This experience was deeply upsetting and made us feel unwelcome. It’s disheartening to be treated with such disrespect over such a trivial matter. The guy was so careless, that he did not even care about the flies sitting on the sub that was being prepared(picture added in the review). All that he cared was about his precious glass. *Because of this guy, I WILL NEVER COME TO THIS SUBWAY AGAIN*. Treating customers with courtesy should be a basic expectation, and this encounter has left a lasting negative impression. It is sad that I cannot add zero or negative points here in my review or else I would rather rate my experience -100/5. It's my sincere urge to the subway administration to take severe and strict action against the said person, provided customer satisfaction is of any importance for you.

Dear subway, This has been my favourite food service for a while now. I love the food and I visit restaurants for a good experience. Unfortunately, you have employed a guy who has spoiled the subway experience for me time and now. As mentioned in other reviews, this pony tail guy keeps yelling at us. For the first time we let it go but it has happened several times now. I just don’t get it why is he into hospitality if he cannot serve the customers properly. On top of this, the hygiene is so poor that there are flies sitting on the food which makes it worse (refer the photo) I have noticed there are undercooked chicken pieces served in chicken teriyaki. I have no idea why are the standards of this specific subway so bad. This is utterly disappointing!

Why be so rude? Seriously, why treat customers so poorly? We recently had an extremely unpleasant encounter at this Subway location with an older employee who has a ponytail. He was very rude to us, claiming he had just cleaned the glass and telling us not to touch it, even though we didn’t exactly touch the glass. His reaction was completely disproportionate—yelling at us in German before switching to English over something so minor. This experience was deeply upsetting and made us feel unwelcome. Despite his concern about the glass, it didn’t seem like the place was clean at all. There were flies sitting on the food, which was the most disgusting experience ever. He has a problem with people touching the glass, but what about the flies sitting on the food? This matter should not be ignored.

The store is not recommended. Small bread selection and slow, understaffed staff.

Update June 29, 2024: yeah there is gluten free bread! but it is €1 more expensive and half the size of the others. In plain language: you would pay over €22 for a normal portion of food. I actually wanted to eat here yesterday but according to the staff there was a huge problem with the oven. Today it's the turn of the other oven with problems. Unfortunately, ordering in a fast food restaurant takes a long time. Conclusion: I won't be back for a long time. Organic, regional and healthy products would be desirable. Sustainability can also have a higher priority.

The employee with the long hair and the chains is the best man!! Absolute man of honor! Please make yourself a branch manager if you are not already one!

Why be so rude? Seriously, why treat foreigners so poorly? That senior guy with the ponytail was extremely unkind to us for merely touching the glass with a fingernail. His reaction was completely disproportionate—he yelled at us in German, then switched to English, all for something so minor. This experience was deeply upsetting and made us feel unwelcome. It’s disheartening to be treated with such disrespect over such a trivial matter. *Because of this guy, I WILL NEVER COME TO THIS SUBWAY AGAIN*. Treating customers with courtesy should be a basic expectation, and this encounter has left a lasting negative impression.

Dear Subway team, Yesterday I was in the subway in Vaihingen again after a long time. The food was very tasty and the two employees were very friendly, especially the young employee did his job extremely well! He is a very friendly young man and very accommodating and responsive to customers' needs. You could sit there comfortably and eat, the atmosphere was nice and the food was delicious! After this positive experience, I will definitely visit the store again.

If you order food to be delivered, the food doesn't come on time and doesn't taste as good.

➖Ambience 5/5 ➖ Service 5/5 ➖ Food 5/5 Ø = 5.0 ⭐️⭐️⭐️⭐️⭐️

As always very satisfied. The subs are delicious and the staff has always been friendly.

Very friendly staff. Do your job very diligently. And great sandwiches too.

Can only agree with the previous speakers. The employee with the ponytail (Michael?) appears to be on drugs or seriously mentally ill, extremely arrogant and argumentative. Absolutely unacceptable behavior. Regardless, the store really isn't clean and doesn't take freshness too seriously. It's a shame that the store has constantly had problems delivering good quality for years.

Top.Subway is the best fast food chain anyway. Staff very friendly and cool. The stay is always very relaxed. Recommended.

Best shop in Vaihingen and is open late

Don't need a fresh cold sandwich because you'll chat and mine will cool down for 5 minutes after it comes out of the oven. Shift manager smokes outside while the new employee is overwhelmed at the counter. The boss is lying relaxed on the bench on the bus. No answers when asked who was responsible. This culminates in people shouting at you across half the street.

I call twice and he doesn't come, this Indian guy tells me that he's putting in another cookie. food arrives after over an hour and is cold and hard…. what am I actually paying for .. subway is working on your employees...

Professional and quick service from Ms. Leonie today. This makes up for the fact that there is no self-service terminal and the interior contrasts with the service and food. But it doesn't bother you much, there is take away.

I would like to thank Anna and Leonie for the great service and delicious food, it was great, I will definitely be back.

Well, I have to be honest, I love this subway :) The employees, especially Anna and Leoni, are nice, funny and respond really well to the customers. 👍Always enjoy eating there, it's always fun :D. I can only recommend ;)

I would like to thank all the employees at Subway Vaihingen. A very great team, friendly, highly professional and very tasty things to offer. There is a very sweet girl, I think is the manager of the branch, her name is Anna .Great person friendly and helpful. A good role model. Other employees are also so nice funny and professional. Hmmm, I read other reviews too. People, what century do you live in? Don't make mistakes in your jobs, live. Are you sure you are perfect? Too bad for you. I have been there many times and my opinion is that they are a great team and good people work there. I can only recommend that anyone who is hungry can find a delicious meal at Subway Vaihingen. Boys girls, keep it up and stay like you. I like all of you .

Please please take care of your employees... completely stressed and therefore very rude to customers.

very unfriendly and not competent

“Shift manager” was incredibly rude, yelled at me pointlessly and wanted to start an argument. Then he kicked me out, he never wants to see me here again. The piercings don't bother me, but I don't think it's okay that he's completely drugged up. That's just not possible and then behaving like that is the height. Never again. I am very disappointed.

Beware of fraud!!! Dealing with customers is very bad; instead of helping, the employee argues in a high tone. Ordered Tuna SUB -> got Chicken SUB! Unfortunately the manager probably read/packaged it wrong, ignorant employee refused to change the order. The money is collected and the subs are returned without replacement.

Although we patiently waited 20 mins for our turn , server apparently did not hear our order and continued making a delivery order. At the counter while waiting to pay the server said he wasn't working on our order so we would need to go to the back of the line again and that he wouldn't make our order. Going back in line meant another wait time of 20-30 mins. Absolute pathetic treatment and makes no sense to treat us like this. There was no reason to be so rude when we were literally just waiting calmly and not even saying anything. Pathetic (saturday 28th Jan around 7;30pm)

The two employees, Lucifer and his colleague, were very friendly despite the large number of customers and we received our sandwiches quickly and easily. We have been here many times and have only had good experiences!

I have on Sunday, January 28th. Placed an order for pickup at 8 p.m. When I went to pick up the order, the employee at the checkout was very rude. He said he didn't have time for questions. I still asked for my order, how else should I pick up my food? I asked for drinks, the answer was again “I don’t have time for questions”. Then someone could have prepared the drinks beforehand... Unbelievable what bad service…

Person works alone, cannot cope! Wait 1 hour for a sub!

We ordered the Signature Furious chicken and Chick’n garlic, he gave us the wrong order and when we told him he said can’t help it. Absolutely ridiculous service and the guy was really rude

Mitarbeiter schien völlig ratlos zu sein wie man das Kassensystem bedient. Die in der App angepriesenen Angebote können wohl nicht eingelöst werden.. Im Endeffekt hab ich das doppelte von dem in der App beschriebenen Preis gezahlt für einen Sub bei dem die Hälfte der Zutaten nicht mehr zur Auswahl standen. Leider eine der schlechtesten Subway Filialen die ich bisher besucht habe. Ich möchte allerdings noch anmerken dass der Mitarbeiter stets freundlich war, auch wenn er sichtlich gestresst wirkte.

ich hab 3 Cookies bei Wolt bestellt. Aber ich hab nur 2 Cookies bekommen. und bei dem Sandwicht hat keine Söße.

Arbeitet an dem Ort überhaupt jemand? 3x versucht über Wolt zu bestellen, jedes mal abgelehnt da niemand meine Bestellung angenommen hat