Subway in München

I collapsed in the middle of the store, and the employees showed no compassion or respect, and didn't even bother to provide me with first aid. Luckily, a man helped me and tried to bring me water, but the employees refused. They just asked, "Who's going to pay for this?"

Service below every possible level. The facility is regularly closed after working hours. The kindness of the staff is below every level.

General Rating: A standard Subway that's solid overall, but slightly below average for other Subway branches. The reason for this is the high customer traffic, which requires the staff to work very quickly. This creates a slightly less welcoming atmosphere compared to quieter branches. The atmosphere is typical Subway—functional and uncomplicated—with ample seating and a moderate noise level. Food: The option to customize sandwiches makes the menu particularly flexible. There are many good options for vegetarians and vegans. However, people with gluten intolerance have limited choices, as gluten-free alternatives are not always available. Service: The staff works quickly and efficiently, remaining mostly polite, even if they sometimes seem rushed due to the high demand. Compared to other Subway branches, the service here seems a little less personal. Accessibility: The branch is wheelchair accessible. Only the entrance doors must be opened manually, which presents a minor hurdle for some guests. Parking: Parking is difficult in the city center. There are no dedicated parking spaces, and only a few paid parking spaces are available nearby. Accessibility by public transport: Very good connections. Several bus and subway stops are in the immediate vicinity, making the location easy to reach. Child-friendliness: Children are welcome. There are no special activity options or play areas. However, as with all Subway branches, children can help decide on the toppings for their sandwiches, which is often found entertaining. Compared to more family-oriented branches, the offerings for children here are rather minimal. Conclusion: This Subway branch in Maxvorstadt is a solid option for a quick snack in a central location, especially for vegans and vegetarians. Those who value personalized service and special children's offerings may find more suitable alternatives at quieter Subway locations or family restaurants.

The manager has very poor management here. Only one employee is supposed to serve more than 10 customers at a time. The work of three people is done by just one person. Naturally, she's also irritable. The one blonde employee was very organized and always very polite despite these circumstances. The manager needs to change something here!! This isn't enjoyable.

What's happening here is an absolute disgrace for management. A single employee is expected to handle the entire operation on her own – ordering, receipts, cash register, cleaning. And this at peak times. No wonder the line stretches all the way to the door. Nevertheless, the employee remains friendly, prompt, and does her best. My utmost respect for that. But this is unacceptable – this isn't appreciation, this is exploitation. Anyone who practices this kind of personnel policy should seriously examine themselves. It's not the employee who's failing here – it's management. Period.

People who work in the restaurant are very bad

A very bad restaurant and the employees that work with it also very bad

Only card payments accepted. Where does something like that happen? Due to a "break-in," the operator has decided to only accept card payments. Owner deletes bad reviews. As usual these days. You can hardly trust the reviews anymore.

Great. They even served all the guests after the official closing time. Delicious!

The manager was super nice at the counter. Despite the time pressure due to closing hours, she managed everything and served us super friendly. She's a super cool manager. We now have our new favorite Subway. 😊😋

Subway was as usual good in terms of Food. Staff member was really active and friendly. Overall, worth visiting regularly ⭐️

The food is good, but unfortunately, the staff is understaffed. Service is slow, and you have to wait a long time.

Subway has also opened its mouth these days. €40 for two sandwiches. That's not justified in any way.

Only card payments are possible. This may cause problems.

So the food is okay, Subway, but the employee hygiene is poor. Once, the lady (she was very nice, though) was typing on her phone while she was touching the salad and making my sandwich (absolutely a no-go in terms of hygiene). Then the next time, a man was there. He was super slow and annoyed, even though there were only 1-2 customers there. He just scratched his private areas with his gloves on while he was preparing food. I immediately left the store. I've worked in the restaurant industry myself, and these employees desperately need better training in hygiene when preparing food. As a large corporation like Subway, you should be able to invest in this, so please. If you can't guarantee hygiene because you're too stingy with the billions you earn from underpaid employees, then close the store.

I went there with a colleague after work. We received good service. I even received a recommendation for a vegan roll. The food was ready quickly and very tasty. Highly recommended.

A subway like I've never seen before... first they said there was no more bread... except for two halfs and two whole ones... where you wanted there was no more... then everyone who came after us got the bread of their choice... Then you shouldn't call the existing toilet a toilet, because it is anything but clean or pleasant. Well... we went to another subway afterwards and weren't disappointed in any way!

The sandwiches were great, but they could have been a bit hotter. I guess that's just due to the amount of vegetables and sauces... Service was super friendly. The atmosphere is pretty spartan, a typical Subway. Definitely recommended for a snack stop.

I have ordered here three times and have been very satisfied each time. Delivery always took place within 30 minutes, the food was still warm and tasted very tasty.

You wait for over 30/40 minutes on a Sunday evening, even though there was nothing going on... Lieferando orders are prepared first... ridiculous

1 star because the sandwich was generally tasty and 1 star for the diligent efforts of the two employees who somehow keep the shop running despite being massively understaffed... Waiting times of over 40 minutes are simply unacceptable if you just want to get a quick sandwich for lunch.

In fifty years I have never eaten a worse French fry!

Food is very good everything is perfect good place

It looks messy and uncomfortable. There weren't many ingredients there? I've never experienced anything like that in a subway. Really bad.

Regular sandwich to take out if you don't have more options.

You should be able to speak English otherwise it will be difficult.

Having eaten in several subways around the world, this one is unfortunately not up to par with its colleagues. I do not recommend

Saved my life on Sunday evening when everything else was closed!!

Very nice employee. Tastes longer

I was there with colleagues during my lunch break. We waited an extremely long time because all mobile orders were processed first and we were only served afterwards. I had ordered vegan cheese, but unfortunately it was empty and the employee just put normal cheese on my sandwich without asking….

Unfortunately, vouchers are not accepted at this location. Unfortunately, the employees seemed a bit haphazard.

Great Subway with the usual offerings. Disturbing noises from the equipment there. Very high tones: not pleasant. Furthermore, refuse legal tender (cash) by only accepting debit card transactions.

No cash payment possible and unfriendly saleswoman

Worst subway I've ever been to. My colleagues and I work nearby and 1/10 there is any staff there at all. You stand on your feet, call through the store and no one comes - that means 9/10 times we had to eat somewhere else; because no one showed up. If someone should be there, unfriendly and incredibly slow. But no one here seems to care anymore. I'm wondering why there is a branch here if no one serves anyway, Subway can do the same. I generally think Subway is good, but because my colleagues and I too often didn't find anyone there, today will be the last time we go there and try it... It's a shame...

Maybe employ more than one person, then the waiting times wouldn't be so long. The various “delivery services” that want to be served in parallel don’t help either.

A place very popular with flies who evidently appreciate the food

Really shitty place. Worst subway I've ever seen. (And that's a real shame because I live next door). Please don't go. An incompetent service. Cash register system not working. Cash payments are categorically rejected. It stinks in the toilet. And the bread was so dry, I could have easily complemented the fake brick wall behind the counter.

Lunch time and only one lady served. After 15 minutes and only four people in front of us, only two customers have been served. We also couldn't pay for the drinks in between. Then we left again without drinks. The lady in front of us did the same, as you can't wait that long when lunch time is 30 minutes. Here you should ensure that at least two people serve. Too bad

The woman with the blonde hair can please be a little friendlier, kindness doesn't cost anything.

The bread is at least a day old, the tables are dirty and one of the employees occasionally smokes at the open side door. The delivery is pending, there are no wraps because they are frozen, the list could go on and on. The food was good except for the bread, the Subway formula is hard not to do well.

Extroardinarily poor customer survice, waited in line for 30 minutes just to get completely shouted at by the lady working there. Will never go here again and I strongly advice anyone from visiting

We stood in line for a whole hour (!) waiting for our food! There were about 7-8 people in front of us. I've never seen such a slow employee... If the cafe next to it hadn't already been sold out, we definitely wouldn't have had to wait over 60 minutes (!) for a sandwich...

The worst Subway in the whole world. The lady is really rude, slow, dirty, I’ve waited 30 minutes to get my meal

The first thing I noticed was that when I entered the branch at 3:30 p.m. it was very empty except for the employees. Then I noticed that I was using my thumb to reduce the amount of topping (meat) in the serving spoon, so that it remained just over half full. The sauce stains on the cheese slices in the display were explained by this very use of the thumb. So it's difficult to order something here if you suffer from food intolerances, as the procedure here is unfortunately continuous and leads to less cleanliness. The last thing I noticed was that the price was about 20% higher than in other branches. My first and last time in this branch.

Respect for the lady working there alone on Sunday evening. Despite the heavy traffic and working solo, she approaches customers warmly and works with dedication. However, I suggest that the establishment consider hiring an additional person to make her work easier.

Too slow. Only one person working there. Queue too long. The fat lady preparing the sandwiches didn't want to accept the discount coupons.

The slowest subway I've ever been on

There is a fat lady with specs who looses cool when asked for something and there is one who is very sweet. Overall sandwiches are good but need to have clear water even 4 euro is fine but need to keep it.

Easily accessible and quite centrally located. We hardly had to wait during our visit, the sandwiches were delicious, had absolutely enough toppings and the vegetables were pretty fresh. Absolutely recommended. The shop was clean but relatively narrow, we took our food with us.

Overwhelmed staff. Dirty tables. Very long wait for food. Although there were no other guests present. But the good lady was struggling with her phone.

Totally slow and overwhelmed guy behind the counter, plus a very unpleasant woman who forgets what she was told the moment she places the bread.

This really isn't the newest Subway and the whole place doesn't exactly invite you to eat. But I was pleasantly surprised by the service and I felt comfortable. The food was as you know it. Quite alright.

Top Subway, the employee was alone on the holiday, but super fast and friendly. Happy to come back :)

Stale bread no thanks not again

Well, you shouldn't expect too much. I find that the choice of ingredients is very inflexible. Price/performance is also not in proportion to what you get.

It's a disgrace that cash payments are charged at €0.20 per payment (we always go out to eat with 15-20 people). What's even more audacious is that this is shown as delivery fees. Why, simply because Subway wouldn't tolerate it otherwise. OK. Eating 10-20 a day is now finally gone.

The Subway on Arnulfstrasse is a typical fast food with a relatively large selection of subs (sandwiches) and various snacks and sweets. Okay, if you're watching your diet you shouldn't eat here every day, but it's tasty at best, you don't need to overdo it. The prices are fair, the opening hours are generous, the employees make an effort (a little stressful at times, but that's normal). Since the audience is sometimes international, depending on the time of year and day, you should be patient and expect that you will have to put some effort into communicating. All in all, a pleasant experience as long as you don't eat at Subway every day :)

Super nice service, I would come again if I lived in Munich!

Very tasty food. Top seller with top recommendations. Respect. Always my pleasure. You will definitely get very good advice here. Greetings to Orges 👍🏻

Lady with messed up eyebrows steals, puts her thumb in scope only give u a half scope . I paid 10 bucks for 1 scope of steak . I report u to subway and I record u next time so know we know what u r doing . The guy makes great sandwiches but this Lady is trash

Ugly store, unfriendly vibes and typical Subway food.

They cheat you out a scoop of steak by putting their thumb in scoop. You are not slick I seen you , next time I take video . I was going to give you 5 stars food is good but stealing from the customers isn't a good business strategy.

I haven't had such an unfriendly saleswoman in a long time. Was there on 02/11/24 at 1:15 p.m. I was immediately afraid of her

Slowest subway ever, DB should hire the employees here.

Food standard compared to other branches. Absolutely incomprehensible how it can take 20 minutes for 3 subs. Skilled workers are apparently difficult to find.

How can it be that employees are allowed to decide the opening hours arbitrarily? Was there at 7:40 p.m. The opening times are on Sundays until 8 p.m.

Not crowded and decently priced.

Small place and bit old-school but good food.

Were not allowed in at 6 p.m. on a Friday because they were closed despite opening until 8 p.m.

Only one person to serve customers on a Sunday evening. Poor guy was a bit overwhelmed. The sandwich was OK, the potato bites were tasteless, not asking for ketchup was a mistake.

It takes a relatively long time and the sandwiches taste so-so. I also think the price is unreasonably high. For the same price you can also get a full meal from an Indian or Asian restaurant. It's also delicious and in a restaurant. Wouldn't go here again...

My experience was very bad. You are greeted by a sign describing a practice that can now be banned (no fees may be charged for common payment methods). Although there were 3 employees present and there was no line, I had to wait 5 minutes. Then the only employee started processing the 3 Lieferando orders (again: there were a total of 3 employees in the store!). When I asked how long it would take... "just a few minutes" - there was no reason to call in my colleagues. When I said, "Thanks, that's fine" and wanted to leave, I was just shouted "What kind of bread" in an unfriendly manner. I left.

They didn't have Tuna the last couple of time I went there. And the reason they gave was: "Well, we have the Tuna but need a special mayonnaise for it and cannot serve it when we don't have it." My tip: ORDER IT

Ich hab bestellt und kein Essen bekommen. Hs

Heute sicher mit einer Person understaffed. 25 Min gewartet. Mitarbeiter war sehr nett.

Sehr freundliche Mitarbeiter - kleiner sauberer Subway mit guten Parkmöglichkeiten!

Simply awesome!!! Great service :)

Top Service 👍🏻 Netter Verkäufer✌🏻

Die Bedienung hat uns gaaaar nicht verstanden und war nir verwirrt. Danach wurden wir nach einer Zigarette gefragt. Nur chaos der laden. Aber das essen is halt echt lecker

Me sentí muy ameno, el que atiende me atendió en español y muy bien. Compresible todos.

War jetzt schon ein paar mal in diesem Subway und, fand das Essen sehr gut (wenn man weiß was man bestellen muss), die location direkt an der Berufsschule und hackerbrücke machen ihn eine ideale Möglichkeit für Berufsschüler sich einen Happen gutes, schnelles Essen zu besorgen.

La atención más que perfecta.....si eres un español perdido en Munich has encontrado al ángel cubano.Muchas gracias por todo

It's a normal but clean subway, thouh the stsff seems a bit overworked.

Bedienung sind gefühlt immer unter Strom und versuchen in der Hektik locker zu bleiben. Was oft gelingt. Unfreundlich ist keiner, aber man kann die Anspannung teilweise spüren.

Had the best Subway in München! Super friendly customer oriented staff!

Die Mitarbeiterin war sehr freundlich und hat uns alles erklärt. Wir haben das erste mal bei subway gegessen und kannten uns mit dem System nicht aus. Das Essen war frisch, der Laden sehr sauber. Aufgrund eines Unwetters wurde es plötzlich schnell voll. Die Mitarbeiterin überblickte alles schnell, blieb freundlich und arbeitete sehr souverän.

Essen war lecker, Personal hatte leider etwas Verständnis Schwierigkeiten, Lokal ist sauber aber etwas klein.

Great food and really great workers! Lovely atmosphere.

Alle Sachen super frisch. Ein Genuss! Personal f

Wirkt alt Deutsch wird hier nur aber verstanden aber alles da was in ein Subway da sein sollte

Sehr freundlichen Personal vor allem Herr.Sanchez :)sehr nett empfehle auf jeden Fall

Šefica jako ljubazna. Taman porcije. Sve u svemu super.

Привітний персонал. Допомогли із розігрівом піци, пригостили смачнющею картоплею. Оце рівень до якого треба прямувати ! 🌮😋

Es ist nicht der schönste Subway, es herrschte auch mittags immer ein großes Gedränge, jedoch kommt man recht zeitnah dran.

Ist ein klassischer Subway. Ich liebe diese Sandwiches. Bedienung ist vergleichbar mit McDonald's man kann Glück haben oder pech. Bei Subway kommt noch hinzu das es am Bediener liegt wie viel hinterher auf deinem Sandwich ist. Klar man kann bei jeder Zutat sagen "Bitte mach davon mehr drauf" aber das macht man meistens ja nicht.

Motto eher Slow Food, Bestellung im Laden hat 40 Minuten gedauert, Mitarbeiter sind heillos überfordert.

Alberto de Venezuela la mejor atención, excelente experiencia y comida, gracias

Gute Sandwiches - von einer Bestellung via Lieferando würde ich aber eher abraten. Zum wiederholten Mal habe ich hier nicht erhalten, was ich bestellt habe. Mal fehlten bestellte Zutaten, mal wurden welche hinzugefügt, die nicht ausgewählt wurden. Die Krönung heute: Anstelle des bestellten Italian BMT OHNE Paprika erhielt ich ein Chicken Teriyaki MIT Paprika. Wäre schön, wenn die eingehenden Bestellungen auch gelesen würden.

Very friendly staff, excellent service. thank you very much Alberto. Aguante soda stereo y Cerati!!

Asdrúbal fue muy amable. Fueron eficientes y tan rápidos como fue posible.