Subway in Euskirchen

Worst service I've ever had! When I order a footlong sub, the guy first puts a cookie in the oven for me. After being made aware of this, he takes old, already baked and dry bread. That was enough for us, we got out and then we were insulted. Greetings go out to the family with work-dyslexic blow-dry hair who couldn't even put on a glove

This is really the worst Subway, if not the worst fast food place I've ever eaten. First of all, I had to wait 2 hours and then the food was cold and when I called, no one answered, very bad.

It's a shame what happened to the subway in Euskirchen. Visited yesterday, March 27th, 2025 at around 2:00 p.m. The young female waitress had men visiting and had little time for guests. Apparently she cares more about her appearance than she does about preparing the subs. I love going to Subway Restsurants but I've never had such a bad BBQ rib anywhere. Lukewarm, BBQ sauce with a consistency that I have never had before. Shockingly, there wasn't any cola, soda or water in the fridge. I've never experienced... When paying, the lady wasn't even able to accept the €20 note and hand over the remaining money. Although it tasted like it did, no one will go there again. Please urgently correct what kind of conditions there are. I don't think the franchisee really knows what's going on.

The once-friendly shop has been run down considerably. The interior is dirty and musty. The ingredients in the display no longer looked as fresh as they should. The very friendly but overwhelmed waitress was very sparing with the toppings, even after repeated requests for more salad, etc. I couldn't even get a receipt. I was told the new manager had set strict guidelines. It's a shame, I won't be going back anytime soon...

Absolutely bottomless. The sub sandwich was almost disgusting. The bacon felt more like liquid than solid. I ordered the Nacho Cheese Box to go with it. The cheese was rubbery and cold, the nacho chips were soggy. The delivery guy shoved a cheap white trash bag in my face, in a really derogatory way, and didn't even say anything. I could have saved myself the tip. He should have given it to me instead. Recommendation? Not a single piece. Go to McCain's instead.

The service was extremely bad. The “interns” were very anti-social in their use of language. I forgot half of the ingredients and didn't give me the change I was due! I was with you the last time. Please hire sensible and competent people.

Used to be great, now it's rubbish. Employees don't even get money from management. The boss sits in the store all day, treats her employees disgustingly and doesn't even change the current situation. There is no hygiene, subs are occupied as little as possible in order to probably save money and the employees are of course demotivated by the poor handling and constant observation. There is often no receipt and the order is not scanned. The money is then simply accepted. As someone wrote before: absolutely questionable.

Tables, floor everything dirty; Confused everywhere and unfriendly, annoyed staff. I was there 6 months ago and thought this dirt and mess was unique but it was just a really dingy place...

Ordered at 11:36... The food didn't arrive until 1:40 p.m., even though it was said the food would arrive at 12:30 p.m. That wasn't the "main problem"... Salami sub was without salami?!?!?!?, wasn't toasted even though toasted was requested, on the phone they promised 2 bags of chips as compensation and another 2 cookies, it wasn't there either.. The delivery driver didn't have any change with him because he apparently forgot to pack it...Chicken teriyaki sub wasn't toasted either, had the wrong sauce on it and was just disgusting...€25 wasted on such a disgusting meal, will never order there again!...

Conditions both very unfriendly.

Incredibly bad subway, really not recommended. Half of it was already empty at lunchtime and wasn't refilled, and nothing really looked fresh. The two girls who worked there had no plan for anything and were not in the mood, not really friendly. Really wasn't a good sub, don't go here.

By far the worst Subway visit I've ever had. Despite only two customers in front of us and three employees on site, we had to wait forever because the employees were completely disorganized. One just left in between, another smoked first... even though she could have served us beforehand. There were also internal insults among the employees and loud gossip about a colleague who had just left the room... absolutely unprofessional. The restaurant was also extremely untidy, the floor was dirty, and the selection of ingredients was very limited. The bread was only put in the microwave for ten seconds, which kept the meat completely cold. The bread itself wasn't crispy either, but rather limp. Drink selection? None... there was only water and Pepsi, although there were boxes of other drinks in the background. Instead of the advertised Doritos, cheap, tasteless nachos were simply used. In addition, our food was not scanned.. the money was probably simply put into our own pocket. Our total amount would actually have been 22 euros, but the employees simply said “20 euros is fine”. No invoice, no recording... absolutely questionable. Overall a huge disappointment.. unappetizing, chaotic and absolutely not what you expect from Subway.

My girlfriend and I were on the way home from a visit to the mega thermal spa and we were in the mood for Subway. This was on the way & we basically passed it. 1st impression was horrified by how it looked there. Garbage everywhere / old cups / no employees when we came in. No selection like other subways. Stuff piled up everywhere outside and inside the counter. There wasn't even pepper. The staff probably already had the end of the day in mind and were annoyed that orders were still coming in. Bread burnt, dry like flour & the taste was forgettable. & the whole 7€?! Do you dice the prices? Well, we shouldn't care, we saved money, but we probably didn't save because it quickly ended up in the bin. Never again!

Not clean. There's always something missing. Sauces always feel empty. Just a shame for a subway.

Order arrived on time. I have to complain about the drink provided. Instead of Lipton iced tea, I received the “Good and Cheap” brand. There was no notice from the supplier.

I used to eat here often on weekends. Not anymore. There is no cleanliness, not even soap in the men's toilet. Everything behind the counter is dirty and the sauce containers look bad. You get the impression that the floor hasn't been cleaned in ages. Constantly changing conditions say everything about how employees are treated. I can no longer recommend this shop, I'd rather go to Rheinbach.

Absolute disaster. Actually 0 stars. Nothing in the fridge except Pepsi. The rest distributed somewhere in the store. Only half the toppings there. Super slow. Super friendly. The only positive thing is an older man sitting to the side trying to support and help.

This store is the biggest disaster! Every time we are there there is always something... either there is no bread left?!, ingredients are missing, the oven is broken, etc. simply catastrophic! Then they apologize and tell you to wait 5 minutes because bread is being baked and then you are simply ignored for 15 minutes! Then they just left! Unbelievable! New staff are not trained properly and are simply thrown into the deep end and the boss doesn't care and prefers to make phone calls and customers have to suffer because of it! That was the last time we were in this store today!

I've never had such a bad meal at Subway as I did at this branch! Actually, we could have guessed that given the look of the store. One waitress (young girl) was very friendly, a slightly older woman was in a really bad mood, loudly gossiped about the boss and colleagues in front of the customers and served the customers in a very unfriendly manner. So with behavior like that, you really shouldn't be surprised that the career ladder ends at this point...

Today around 12:30 p.m. we were the only guests who wanted to order. That turned out to be difficult. The sub I wanted wasn't available. The replacement sub could not be warmed up because the device kept causing the main fuse to crash. On the third attempt and second sub, the sub was warm, but the cheese hadn't oozed. This all took half an hour. Like, we were the only people who ordered. That was underground. I've never experienced anything like that before.

I'll start with the service, she was really very friendly and also prepared the food very well. I think the boss is a little strange, but okay, it's about the food. The sub was well made but very cold despite being warmed up. The drinks are a complete disaster. There is cheap water from yes which is billed like Gerolsteiner, for example. There is only one kind of canned crap that comes from abroad. No, I have nothing against foreigners...I'm from abroad myself. Anyway, the drinks are sickeningly sweet. Something with melon or lemon that tastes like chewing gum that is way too sweet, some coffee stuff out of a can. Disgusting. Where are the branded drinks advertised by Subway? I've eaten at a few Subway's, but this is by far the worst. The ambience isn't the nicest, but that's often the case with fast food shops. The store is in a good location and I read that parking is free for a certain period of time. I haven't tested it. Conclusion: maybe. I'll check the store again next year and hope that a few key points have improved.

Officially open from 8 a.m.… come in at 9 a.m. “we’re still closed”

The service is great and the food is really highly recommended. Price is also good. Cheaper than the other subways. I can really only recommend it

The woman who prepared the sub for us was very friendly. The prices are cheaper than in other branches. Everything was great, gladly again :)

I have never seen such a dirty shop, either at home or abroad. Floor, sales counter, tables, benches, everything is dirty. In addition, everything is somehow damaged and defective. The whole store appears to be a warehouse and the refrigerators appear to be broken. As soon as you enter you are hit with a disgusting smell. Where is the health department here!?

Waiting almost 2 hours for my sub, Absolute impudence.

I only know this one Subway, but eating delicious food is different. Drink selection leaves a lot to be desired - there wasn't even cola or lemonade. The service was friendly. The atmosphere was sober and not clean. This can definitely be done better.

The store feels like it's getting worse from month to month. Apparently, for a few weeks now, people have been mixing cheap ingredients from the supermarket with the original Subway ingredients. Then the quality of the surface varies extremely and often things are no longer there. The icing on the cake is that nothing was ever entered into the cash register during my last visits. The scanner for collecting points hasn't been there for months, apparently broken. Therefore you cannot collect points.

Ate there on September 27th and ended up with a nice case of food poisoning.

We are Subway fans and were more than disappointed today. The two women gave the impression that they had not received any instruction. Some bread wasn't available, salad was empty, it was beeping everywhere. The ladies were absolutely overwhelmed and couldn't even begin to keep up. Instead of helping each other, there were unnecessary discussions in front of the customer about who had to do what. The subs were served with the opening facing downwards, of course half of them fell out of the subs when they were lifted... When paying we wanted to have a family menu, then the employee said, "Since they are children, the correct menu is a student menu" (they were small children). When I asked "who do you think the family menu should be for if not for families" she didn't say anything else and finally booked the right one. But that wasn't all. We had 4 subs and the employee told us that the family menu only included 2 subs and therefore wouldn't work. I had to help again and told her to stop the other two. Last but not least, the subs were ice cold due to the long preparation time and one sub had a hair in it... All in all, an absolute disaster. Subway yes (Erftstadt, Mechernich, etc.) Euskirchen never again.

Unfortunately I can't give a star. The visit there was a bitter disappointment. The young waitress spoke so incredibly quietly that you couldn't understand her. Then she didn't really listen to what you ordered and then made wrong orders if you weren't paying close attention. In terms of taste it was also a disaster. Such a hard bun and the meat was also fried to death. So they won't see us there again.

I've known the shop for about 7 years now. I have been disappointed many times, today after 3 months I happened to be in Euskirchen. Normally I always go to Erftstadt. The people behind the counter were busy with everything but work. The boss sat at a table and tried to discuss five euros with the delivery driver. At some point she noticed that things weren't going any further due to private discussions from the staff. She couldn't assert herself. So she suddenly put on the gloves herself and served me. The sub was so poorly topped and rolled in paper that I had to eat it with a fork and pick up all the scraps. All this chaos in the store has ruined me today. I will never eat here again. By the way, the lamp in the entrance has been flickering for at least 3 months. Compared to Erftstadt, this subway doesn't come close in the slightest.

Ich bin absolut enttäuscht von meinem letzten Besuch bei Subway. Schon beim Betreten des Ladens wurde ich von einem muffigen Geruch begrüßt, der mir fast den Appetit verdorben hat. Das Personal war unfreundlich und wirkte, als ob es überhaupt keine Lust

Unfortunately, this store is subterranean. Cleanliness was a disaster (see pictures), service was a disaster, freshness of the food was a disaster and last but not least the sub didn't taste good either so it was also a disaster. Very sad how this store has been run down. No more!!!! There's no comparison to the subway in Mechernich, it's great

What a shame they didn't order anything to eat and waited for over an hour, the food was as cold as ice cubes🤣🤣🤣they're supposed to deliver the microwave, never again I'm sorry 🙊received 0.3ml Pepsi as a gift 🤣🤣🤣🤣I was hungry and no thirsty 😎😎😎

It was absolutely terrible. The owner called me after a bad review to insult me. The food came 2 hours late, the bread was old, all the drinks were missing. When I told the driver that the drinks were missing and everything was taking so long, the owner called me a short time later to say that he would just deliver everything again as an apology. I didn't want that and I should contact Lieferando to get my money back. After my bad Lieferando review, he called me to insult me ​​about it. This is really the last one

Hadn't been to Subway in years. And now I already regret it. The waitress looks bored. There were only two tomato slices. I received the last two slices and no new ones were freshly cut. The pickles looked so bad that I had to use the cucumber. All very loveless. Then while eating in the store, I saw how dirty it is here. Hygiene is probably not a priority here. This should be a given, especially where you sell food. I will never eat a sub here from this owner again. I'm extremely disappointed. Hunger drove me to it... Hopefully this goes well!

Very nice staff and the food was fresh and tasty. Great consideration was given to my wishes and I don't know that from every Subway.

Unfortunately not what you expect from Subway. Sorry. If the salesroom were not used as a warehouse. It would be two stars and then there is still a lot of room for improvement. Maybe the owners should do an internship at another store to set an example.

Unterirdisch… Eigentlich fand ich Subway in Euskirchen immer sehr gut, aber irgendwas scheint hier schief zu laufen. Totales Chaos im Laden, keine Getränke kalt gestellt, kein Cheddar mehr da, keine Zwiebeln… Appetitlich sah es hinterm Tresen nicht so wirklich aus…die Mitarbeiterin hat an einem Stück gehustet. Zu ihrer Ehrenrettung muss ich allerdings sagen, dass sie sehr freundlich war. Zu Hause mussten wir dann leider feststellen, dass wir auf allen Subs anstelle der bestellten Chipotle South West Sauce die Hot Sauce war. Den Thunfisch konnte man so gut wie gar nicht schmecken. Schade… wir sind echt enttäuscht und werden uns beim nächsten Mal für einen anderen Subway entscheiden.

The purest catastrophe! At 5:30 p.m. there was already no more tuna spread, no pickles and, as the lady says, we had to “cheat” with the BBQ sandwich because the right meat was apparently missing there too. There were all the posters lying around everywhere in the store and the counter looked very unhygienic and untidy. The bread “cupboard” was open the whole time (even when we came in) and flies flew in there. Give it a wide berth.

Food is great. But service forces impossible here. There was no line and we still had to wait 20 minutes because one assistant was passing orders and the other was ignorant on the phone in front of the guests.

One star - the reason for this is the visit on Saturday evening, August 3rd. The employee apparently did something wrong, which is human nature. We all make mistakes. The other employee and another lady (I don't know whether she was the boss or not, but she seemed like one) humiliated her in front of the customers and finished her off. You can't beat the disrespect. The girl was completely overwhelmed and I don't want to know how bad she felt when she went home that evening. My recommendation to the two ladies - you too are human and you also make mistakes, stop treating others so disrespectfully and work on your frustration tolerance. Even if you are overwhelmed yourself, that doesn't give you the right to trash one person in front of all the customers. I hope this review is taken seriously and gets where it needs to go. Thank you, never this Subway store again.

Actually, one star is still too many. I was in Euskirchen with my daughter over the weekend and we ordered a tuna sandwich, a salad, taccos with salsa sauce, 2 x potatoes, as well as Cola and Mezzo-Mix Zero through Lieferando. A salad was delivered that looked like it had spent three days in the fridge and tasted the same - so it was thrown away! The sandwich was maybe only two days old, felt like you were chewing on foam rubber, hardly any toppings, you could smell tuna but neither see nor taste it, hardly a trace of sauce - thrown away! The taccos were stuck in the cardboard box with cheese stuck to them. You would have had to eat them when you tried to get the taccos out of the shell - thrown away! Instead of salsa sauce there was ketchup. We then heated the potatoes in the pan and everyone had three forks with the ketchup from the taccos. There were also 2 warm Mezzo mixes as no cola was delivered. We paid around €20.00 for food, which was apparently scraped together and delivered around 9 p.m.! This is not only outrageous, but also fraudulent for the customer and the store should close. Never received such rubbish from Subway!!!! I've never written a review, but I hope this will encourage other people to choose other food. I wish I had read the other reviews before ordering - from people who have had the same thing happen to them....

I've been eating at Subway regularly for 15 years and always order the same thing. The last time I ordered something was delivered completely wrong and when I called to clarify it they tried to play me for a fool and tell me that the meat recipe had been changed instead of simply delivering me the correct thing that was ordered and paid for. Well that was my last time at Subway Euskirchen.

Drink in, but these flabby “subs” no thanks. 2 years later, another attempt. Dirty floor and counter. A woman in front of me orders cocoa and I order a latte. Woman gets her drink and leaves, I'm still waiting for the coffee. Then the woman comes back and puts the cup down and says: this is coffee, not cocoa. The boss himself serves us and he pushes the coffee towards me and says: you can take it. How does he think the woman discovered the error? I only took a bite of the biscuit because it only consisted of sugar. This was definitely the last time I was there. I have pictures of the dirty condition of the floor, but I can't publish them?????

You subs are treated very carelessly. The music is so loud that it is difficult to hear the service staff. The cashier is constantly walking around the store with his cell phone and talking on the loudspeaker. The drinks fridges are empty, drinks are instead available warm from the van that is in the corner. The tables are not cleaned and the seats are sticky.

For the second time I have to wait for over 2 hours because they overlooked me. Unbelievable, it was definitely the last time I ordered something there. Absolutely rude, called twice, yes food is ready, the driver comes straight away, that was over an hour ago!!!

Service is subpar and criticism is responded to with insults!!!! Ordered via Lieferando and had it delivered. Stated time 45 minutes, actual delivery time 75 minutes. The bread wasn't even as ordered. Some ingredients were completely forgotten, others were mixed wildly on the bread. On the phone the lady said it wasn't so bad, you could still eat the bread. When I asked her to deliver my order as it was ordered or to refund me, she became OFFENSIVE and accused me of fraud, then she just hung up on me!!! Lieferando and Paypal were informed and fortunately I got my money back. Stay away from this branch!!!!

Total chaos behind the counter. The staff's "snacks" were lying around openly and everything was in total disarray. Online order was only prepared on site, even though it said it would be ready for pickup in 15 minutes. And that even though there were no customers in the store. No need to repeat.

I've been waiting here for 20 minutes and the boss is doing nothing other than sitting down with the Arcsh while the rest are working like crazy. Disgusting

The shop is super dirty. Green and normal flies fly on the food. The vegetables look like they have been there for a long time, totally soft and brown. The work surface is very dirty and leftover food is lying around dry. Hygienically unacceptable.

You can put it together beautifully leave really super tasty. Seviec nice and friendly helpful. Not for small children. More for school classes 5 to 11 Just experience it yourself. LG Kirsten Rixen

Wir standen mitten im Laden nach 40 Minuten der Öffnung und haben jemanden im Hinterzimmer gehört wir haben auch gerufen aber es kam niemand wir sind dann zu McDonald’s gefahren

Employees apparently can't read. I toasted my sub and ordered it with extra cheese for an additional charge. You can guess three times who got their sub with extra cheese and toasted... exactly, definitely not me. In addition, I explicitly stated that the bell should not be rung. And again you can guess three times who called instead of ringing... hey again, definitely not for me. But at least you were on time

Been coming to this SUB for over a decade. From time to time. In recent years, however, the quality has plummeted. Most of the people employed here are young people who seem completely clueless and barely skilled. There is zero decency among the employees there. In Asi slang, people insult each other, do stupid things, or see someone dancing around behind the counter who has no business there at all. Probably friends of the employees. In any case, it is so unpleasant that you feel embarrassed by others. The older lady (presumably responsible) no longer has any control in such a situation. From a hygienic point of view, this cannot be done properly. The cutting boards are probably as old as I go to the store and look more than unappetizing. Generally very untidy and unclean in the counter area. If something falls down, it is put back on the counter. Don't wash anything with it, just wipe it quickly underneath the counter - I've seen a lot of this kind of action. I've given the store another chance over the last few months, but the owner doesn't seem to have changed anything for a few years. On the contrary, things are getting worse. Then it's better to go to Rheinbach - that's a completely different matter. In any case, it was the last visit. Absolute chaos and disaster shop.

A subway like many others. There's nothing positive to say, but nothing negative either. It's still delicious if you're up for a "sub".😉

Overall it seems rather unkempt and gives the impression that there aren't enough staff!

Anita and Hamza make the best subs

I had to wait 30 minutes for my sub then help with it because the staff was so incompetent. There was the older woman who hit on everyone, then there was the Asian woman who couldn't even tell the difference between the sauces and the driver was tired of it, best man. Had a hair on my cookie that was free due to the long wait. The ambience was quite okay, except that the toilet smelled like an airport toilet and a light at the entrance flickered like it was in a disco. I will never order again. (I would like the number of the kitchen staff)

System catering, but always friendly staff. This is how the food tastes!

Where should you start? Advertised drink brands "Vio", "Fuze Tea" and "Lift" (at least on my visit) have been replaced by the cheapest stuff. €3.24 for a bottle of water that I get in the market for €0.19? AN IMPUDENCE! Cleanliness is a foreign word. Ingredients were simply changed to cheaper ingredients without notice. (Extra paid ingredients.) Since the two ladies behind the counter and the boss were visibly annoyed with me but I had to go back because parts of the order had been forgotten, something was brought to me on the house with an ironic smile.

Cheap and really nice staff! You can tell that the people here work with heart. There is a very pleasant atmosphere in the store and you feel very comfortable here!

Where is the health department when you need it?! Tip: It's worth going to Rheinbach - I always regret spending our money here.

Classic subway. Offers the usual selection of subs and side dishes. The store is conveniently located. Sometimes it is difficult to find a parking space. Parking fees may apply.

Rarely have I taken such a dirty subway. Tables, floors, behind the counter and in the kitchen everything was dirty. Staff unfriendly and unfocused. All that was missing was that the ingredients had been taken out without gloves, then I would have left straight away

Leider nicht Grade sauber. Das Brot war kalt da es zu früh raus geholt worden ist. Thunfisch so dünn als wenn man Butter drauf tut. Aber wie sollen die Kids die da hoffentlich nur Praktikum machen auch wissen wie man sowas richtig belegt . Hab es leider jetzt schon das zweite Mal hintereinander erlebt . Schade früher war es anders

Totaler Schrott!!! Das kann man doch keinem Menschen antun soetwas zu essen! Absolute Frechheit Bacon nicht mal gebraten wahrscheinlich noch abgelaufen Baquette total kalt allesamt Zudem noch falsche Bestellung ! Echte Frechheit

Kam kalt an das Essen und komplett gematscht

Heute zufällig in der Nähe gewesen. Ein BBQ Menü bestellt. Lecker. Bedienung total flink und freundlich Top ---- Essen super, freundliches Personal, kostenlos parken bis 45min. Leider kein WiFi. Obwohl es überall angeschlagen ist. Wenn mal was erledigen will klappt das nicht. Netz ist vor Ort auch kaum verfügbar. Schade. Andererseits würde ich öfter vorbei kommen ----

Freundliche Bedienung, sehr leckerer Sub

Restaurant sehr unaufgeräumt und schmutzig, der Essbereich wird als Büro benutzt. Chefin läuft durch den Laden und streitet sich mit ihren Mitarbeitern über Ladenprobleme. Angeblich hatte meine Kartenzahlung nicht funktioniert, weshalb ich aufgefordert wurde mir der PayPal App zu zahlen. Auf dem nach Hause Weg habe ich aber gesehen, dass die Zahlung durch ging und es wurde zweimal abgebucht. Telefonisch keinen zu erreichen. Der junge Mitarbeiter der das Essen gemacht hat war freundlich.

Der Thekenbereich war sehr sehr dreckig und die Mitarbeiter streiten sich im Laden laut. Da dass Kassen system nicht funktioniert hat musste ich mit Paypal zahlen. Junger Mitarbeiter an der Theke war recht freundlich. Anhand der Sauberkeit im Laden , nicht zu empfehlen.

Ich war heute um 19:30 dort und wurde von einer Verkäuferin mit kleiner Statur und braunen Haaren bedient. Bedauerlicherweise war diese enorm unfreundlich verdrehte mehrmals die Augen und klatschte regelrecht die Zutaten auf das Baguette. Die Backzeit wurde nicht eingehalten und die Soße wurde noch mit einem Tatsch Aggressivität auf das Sandwich gegeben. So das man es weder richtig essen noch zu machen konnte. Als wir dann Zuhause ankamen fanden wir 2 vollkommen aufgeweicht Subs vor sowie 2 Fruchtfliegen in einem. Ist nicht zu Empfehlen und einfach nur Eklig. Von den Toiletten dort muss ich nicht anfangen.

Ich hab heute mit Freunden über deren Internetseite unser Essen bestellt. Leider ist es nun das zweite oder dritte mal, dass die Bestellung von deren Seite nicht an die Filiale übertragen wird. Das erste Mal war 2022. Das Problem ist also immer noch nicht behoben. Mir wurde zugesichert, dass es frisch zubereitet wird und als Entschädigung ein paar Chips und Kekse bekommen. Die Chips und Kekse haben wir bekommen, das essen kam kalt an. Wir werden eher nicht mehr bestellen und gehen stattdessen in die Filiale.

Keine Worte für diesen Saftladen! Mitarbeiter & Vorgesetzter total unfreundlich und asozial! Wir erhielten eine komplett falsche Bestellung. Daraufhin riefen wir im Laden an um uns zu beschweren. Man konnte mit den Mitarbeitern und der Chefin nicht normal reden. Sie wurden direkt aggressiv und beleidigend. Als wir zum Vorgesetzten weitergeleitet wurden, erpresste er uns und beleidigte uns. Keine Chance ein normales Gespräch zu führen, daher beendeten wir das Gespräch! In diesen Laden setzten wir keinen Fuß mehr rein!!

Essen kam nach 2 Stunden an, alles war falsch zubereitet. Die Cookies waren teils noch flüssig. Daraufhin riefen wir im Restaurant an und uns entgegneten am Telefon 2 sehr unfreundlich und sogar beleidigende Frauen. Der Inhaber des Subways, zu dem wir weitergeleitet wurden, welcher uns nicht anhören wollte, entgegnete uns auch sehr unfreundlich und sagte das er durch Kontakte dafür sorgen könne, das wir keinen Job bekommen werden. Daraufhin legten wir einfach auf.

Grade da bestellt ich bin grade bei der ersten Hälfte da seh ich doch tatsächlich ein Haar mit drin danke dafür der Appetit ist mir vergangen und habe den Rest weg geworfen erste und letzte mal da bestellt

Ich kann verstehen wenn die Bestellung etwas länger dauert, wenn sehr viel los ist. Aber wie kann es sein, dass von 3 Subs nur einer richtig ist. Zwei Subs, die vegetarisch sein sollten waren mit Fleisch. Ein vegetarisches wurde gar nicht gemacht. Der Fleischige Sub wurde einfach mit Veggie doppelt gemacht. Da mein Freund alles scharf bestellt hat, konnte ich das nicht essen.. Das andere vegetarische wurde mit Fleisch gemacht. Ich habe in einem Sub ein Haar gefunden und ein ein kleines Krabbelvieh drin. Wie kann man sowas zum Liefern freigeben?! Absolut ekelhaft! Geld bekommen wir nicht zurück, weil wir über Lieferando bestellt haben. Den „Gutechein“ von denen wollen wir nach dieser Bestellung definitiv nicht mehr einlösen!

Also was mir heute widerfahren ist, bringt mich wirklich einfach nur noch zu der Erkenntnis das manche Menschen komplett den verstand verloren haben. Ich weiß nicht wer die neue Mitarbeiterin ist, aber Sie sollte sich dringend eine neue Stelle suchen oder irgendwo im Ghetto arbeiten ... ich wurde von einem richtig netten Mitarbeiter bedient, plötzlich kommt die besagte Mitarbeiterin rein und beleidigt ihn dauerhaft in fremder Sprache und vor allen anderen Kunden .. Der Kunde hinter mir nutzte die Gunst der der Stunde und sagte ihr ,, so darfst nicht mit ihm reden, er ist schließlich kein Jude und somit auch kein Feind '' Später musste ich mir noch sagen lassen, dass das Besteck und die Handschuhe gewechselt werden sollen, weil er nichts mit Schweinefleisch zu tun haben möchte .. Schlussendlich kann und sollte jeder seine offene Meinung kommunizieren können . Jedoch nicht wenn Kunden vor Ort sind und dies je nach Kundschaft in einer Katastrophe enden könnte .. Fakt ist für mich .. wäre die Mitarbeiterin nicht so Respektlos und laut vor allen anderen Leuten mit seinem Kollegen umgegangen, wäre diese Situation niemals entstanden ..

Für das erste Mal essen bin ich sehr zufrieden, wurde direkt von einem freundlichen jungen Mann mit dunklen locken bedient,5 min Wartezeit und dann war der SUB fertig.Der SUB hat echt sehr gut geschmeckt und habe mich in diesem Laden sehr wohl gefühlt. Der junge Mann der mich bedient hat verdient sich eine Beförderung. 👍

Auch noch nach Ladenschluss sehr freundlich bedient worden! Als Durchreisender goldwert. Danke nochmals!

Mit Abstand das dreckigste "Restaurant", in dem wir je waren. Hier ist definitiv schon länger nicht mehr geputzt worden....dreckige Tische, dreckige Körbe, in denen die Sandwiches serviert wurden, völlig verschmutzte Flächen und Auslagen... Neben der Sauberkeit ist auch das Arbeitstempo der Mitarbeiter unschlagbar...obwohl lediglich 2 Kundinnen vor uns waren, haben wir ewig gewartet, da in Zeitlupe gearbeitet wurde. Fazit: Wer bei jedem Bissen Angst haben möchte, sich etwas "einzufangen", ist hier goldrichtig.

Nach der Therme Euskirchen haben wir uns ein Sub dort geholt. Super belegt, trotz später Uhrzeit mehr als frisch und total lecker. Auf jeden Fall ein Besuch wert. Service Top und wirklich sehr nette Mitarbeiter. Wir kommen auf jeden Fall wieder. Besonders großen Dank an dich Anita, du hast uns wirklich geholfen! LG

Ich habe jetzt dort zwei mal bestellt beim ersten mal kam das Essen zu spät an und es war nicht alles dabei was bestellt war oder wurde einfach ausgetauscht. Beim zweiten mal entschuldigte man sich aber es müssten erst neue Kekse gebacken werden. Auch dieses mal waren mache Dinge einfach ausgetauscht worden und die frischgebackenen Kekse waren Stein hart und Eis kalt. Da Frage ich mich, wie kann es sein das mein Sub warm war aber die Kekse nicht. Und natürlich gab es auch heute wieder eine verspätete Lieferung. Zu allem Überfluss gab mir der Lieferant 10 ct zu wenig Geld zurück. Ich habe ihm vorher gesagt das ich leider kein Trinkgeld geben kann, da es nicht mein Geld gewesen war. Dementsprechend empfehle ich diesen Laden nicht weiter. Dies tut mir für den Chef total leid da er wirklich nett schien und unwissend.

Die Angestellte könnte wenigstens ein Lächeln auf den Lippen haben und die Tageszeit erwähnen. Das Ambiente unaufgeräumt. Das Essen ist schmackhaft.

Absoluter Drecksladen. Sehr unfreundlich, dreckig ,Essen schmeckt überhaupt nicht... Man könnte noch soviel schreiben, lohnt aber nicht.

Nettes Personal, Essen war lecker

Leckere Frische Sandwiches, nettes Personal sind ohne Probleme auf jeden Wunsch eingegangen

Leider sehr dreckig im Laden, überforderte Bedienung, lieblose Bearbeitung der Bestellungen

Super freundliches Personal, Essen wie von Subway gewohnt

Altijd lekkere broodjes. Vriendelijk personeel

Bin wirklich sehr enttäuscht, hab mehrere subs, Kekse, Getränke und potatoe wedges bestellt. Bestellung kam nicht nur 45min später an, sondern auch komplett Fehlerhaft. Essen war kalt, wedges gegeizt und auf den cookies waren haare. Keine Ahnung wie sowas passieren konnte, denn bei keinem anderen subway ist mir sowas jemals passiert. Nicht empfehlenswert. Als ich dann wegen der Fehler anrief, wurde ich für dumm verkauft und mir wurde gesagt man kann nichts machen außer 12 gratiskekse. Dies lehnte ich allerdings ab und dann wurde mir mit einer anzeige gedroht wegen schlechter Bewertung. UNPROFESSIONELL!!!

Leider bin ich heute gezwungen meine erste wirklich schlechte Bewertung zugeben! Wir haben unsere Bestellung aufgegeben die 120 Minuten später ankam! Trotzdem wollten wir uns unsere Laune nicht vermiesen lassen. Doch als wir unser Essen in Augenschein nahmen, waren wir schon sehr enttäuscht! Die gesamte Bestellung war kalt, aufgeweicht und insgesamt fehlerhaft und von den Haaren in unserem Essen nicht zu reden. Der Service und die Kommunikation lassen auch nur zu Wünschen übrig. Bitte bestellt hier nicht!

Also ersten unsere Bestellung kam 45 Minuten später als versprochen!Zweitens alles kam labrig, durchgeweicht und nicht wie bestellt an. In den coockies waren Haaren eingebacken. Nach einem Telefonat mit dem subway Arbeiter wurden mir nur weitere Cookies angeboten die ich definitiv nicht wollte. Die Haare meinete er würden eh weg gehen beim Backen und das das alles gar nicht war wäre was ich sage.Ich wurde am Telefon nur abgewimmelt und nicht ernst genommen. Als ich etwas von einer schlechten Bewertung gesagt habe wurde mir mit einer Anzeige gedroht. Sowas Unprofessionales und unverschämtes hab ich noch nie erlebt! Am liebsten würde ich null Sterne geben. NIE WIEDER !!!!

Sehr unfreundlich Mitarbeiterin. Es ist unglaublich wie jemand so reden kann mit anderen. Sie haben meinem Sohn gesagt, er soll einen dic. sch... lutsc... damit er wieder gesund wird

Wenn ich könnte würde ich 0 Sterne geben , überall fliegen auf den Broten und in den Keksen , Personal völlig überarbeitet weil in der unterzahl , die frischen Zutaten in der Theke sehen alles andere als frisch aus und es wird nicht darauf geachtet die Sachen gut zu portionieren geschweige denn schlechtes auszusortieren , entweder falsche Soße drauf oder alles schwimmt in der Soße und geht unter Geschmacklich auch einfach nur unterirdisch Absolut nicht zu empfehlen !

Hier ist veganes Teriyaki offenbar auch zu teuer wie vglw. Paprika. Denn ich durfte eben leider als Vegan lebende Person in einen Fleischsub beißen. Witzig, wie dreist der Chef immer zu seinen Mitarbeitern ist. Ich wäre längst da weg, haltet durch liebe Mitarbeitende.

Sehr freundlich und ein Lächeln im Gesicht!! Komme wieder!

Empfehle keinen da essen zu gehen es wird da Kaffee angeboten mit abgelaufender Milch der Ketchup ist auch abgelaufen die Mitarbeiter trinken Alkohol während der Arbeit die Tische werden nachdem Kunden da gegessen haben nicht sauber gemacht. Der Chef und die Chefin ist auch unteres Niveau hab mitbekommen wie die Mitarbeiter mit ihm/Ihr gestritten haben weil sie ihnen nicht den Lohn auszahlen und dann noch die Mitarbeiter bis aufs Unterste beleidigen der Laden müsste normaler weiße für immer zu gemacht werden von Sauberkeit keine Spur