Serways Raststätte Niedergassel in Bielefeld

Order via display, where is the service....Bockwurst with a skin that I prefer... Prices like everywhere at rest stops...expensive but not surprising

Nice people, clean toilet and delicious coffee, mega big muffins. There were also bagels that we didn't try, but they looked delicious

Truck parking is very limited after 5 p.m. Hardly any chances of parking

Very new place with very nice operators

Been there twice, a menu was forgotten twice. In any case, it can't be due to the rush of customers, because apart from us, no one was there when we ordered. Since switching to Coffee Fellows, we have only had negative experiences and will definitely not stop here again.

We came here because of playground, but it is closed and stuff refused to give a key.

Absolutely not recommended as I don't know the actual opening times. I'm standing in front of closed doors at 9:30 p.m. The operating lighting in the rest area is switched off. The opening times on the Internet therefore do not correspond to the truth. Thanks for nothing! 0 stars!

what an unfriendly and overwhelmed staff. April 15, 2025 5:00 p.m

“Extremely unprofessional lady at the counter — very rude and disrespectful. Surprising that someone with such behavior is still employed here, especially considering this isn’t the first complaint.”

Clean and well-run rest area. Prices are usual for a rest stop. Friendly staff.

One of the few motorway toilets where cleaning staff still sit in front of the door. Very clean .Perfect. I'd be happy to give you an extra euro. 👍

Very strange event experienced today. Wanted to order two kids menus. Answer was "no". When I asked, it said it was only for children up to 16. I looked at my daughter (looks like she's 16, but she's not). The waitress looked at my daughter and corrected to “until twelve”. Hmm, ok. One rest stop further on it also tasted very good. 😂 I still have to laugh about it now. They probably don't want to make any money.

No freely accessible toilet, the truck drivers are forced to either go into the forest or pay in cash for the toilet...

€1 for peeing is a real rip-off. At least the other restroom provider on the highway charges you the euro when you buy something. We also found the restrooms not particularly clean, and the urinals were broken. The lady at the money collection bowl was busy on her cell phone and wasn't interested.

Food and drinks so far good. 2 euros are charged to use the toilet. OUTRAGEOUS

Very rude staff, they make a problem about the cutlery, they don't know how to read the orders, waiting for nothing, then they say it's not their problem. Problem solved but no apologies from them. Just gossip. Give a wide berth!

Very cramped and dark parking lot. There is a lot of noise from the highway because there is no noise barrier. Heavily polluted place. I don't recommend it. The parking lot is very hectic.

Very dirty parking lot... He had to stay in this place for about 15 minutes on February 22nd, and during that time many people met their hardship right under the trees. It was uncomfortable to be there. There is garbage everywhere, unpleasant smells and there is definitely no fresh air! It's even disgusting to get out of the car. I will be very surprised to the people who will stop in this parking lot with their children and go out to eat... How can there be a restaurant and a playground in this unhygienic place?!

Very expensive (a simple dry roll 1.00 euros).. Pure enjoyment

I wouldn't give a single star... Dirty toilets and the lady who should do the cleaning is very racist, 1 toilet 1e, a shower 4e....

Actually minus 1 star... 1 euro toilet fee, And then not clean And no paper! Soon I'll definitely drive a kilometer further to the nearest parking lot with a toilet, Or 4 or 5 km further to the Gütersloh service station!! Niedergassl was good 20 years ago.... But now ...?!?

I don't recommend it. Closing time is 10 p.m. and the store closes at 9 p.m. You knock on the window to take a shower and they ignore you 21.15 the shop is already closed

Quiet place, small parking lot. Clean shower, 4 p.m.

Buy a watch for all your staff. Open from 06:00 6:20 closed and placed in the oven for baking bread. Embarrassing and speechless.

The hygiene of the toilet facilities is subpar. Cleaning staff just sits at the front to collect cash and watch films.

We like the small rest stop - we're there most evenings, friendly staff. Closed at night, night toilets only

Very expensive. Toilets tip top.

Nice place for a short break. They have delicious goulash soup 😁 toilet costs €0.5 in cash :)

Thank you for the pleasant cooperation.

It's very noisy, there's not much space, everyone parks like nothing. Shower €5 😡🤯

Small, fine rest stop with friendly service

Very friendly service, very clean, delicious freshly prepared food at reasonable prices and served in a ceramic bowl without producing any unnecessary waste - top 👍

Whenever I drive back to the Pott from Bielefeld I stop there for a little refreshment. Prices are normal in rest stops, so they are expensive.

7:30 p.m. kitchen closed, impossible to be served. A smell of cold tobacco throughout the store/restaurant,...The employee is as unpleasant as possible...Move on

A good place to stop while traveling to eat something or buy something to drink or eat. There is also a playground for children and parking spaces for the disabled. There are benches and tables in the parking lot.

We travel a lot and this is one of, if not the tastiest, rest stop in Germany. It was freshly prepared and prepared with love. The employee was a real treasure. It's small but nice here... but above all with fair prices. We say thank you very much 🫶🏻

I was there last Saturday around 10:30 am. The sanitary area was very dirty and disgusting. Staff were on site and were able to say hello and make phone calls. I wanted to take off my shoes and throw them away afterwards. There was no paper to dry your hands, just a dirty hand fan. Does it really have to be disgusting? Every sanitary facility on the highway that is free is cleaner than this.

Totally dirty, no paper, anything viruses are having a party like that? Disgustingly dirty and then you have to pay

We just had a quick bite to eat here. Was neat.

Great staff, keep it up. And the food is recommended.

Toilet clean. Small parking lot

Quiet parking, night toilet is kept clean.

Just step out. Everything was very clean.

It's a nice place in the countryside, the food is good, but is there a cigarette sale for those who run out of cigarettes?

Very nice little rest stop, nice and friendly staff, delicious food, okay prices

everything OK. Small playground, inexpensive toilet.

A shady spot with lots of greenery around it. Just went to the toilet briefly. But no real Serways toilet that is cleaned automatically. No voucher, otherwise I would have treated myself to another coffee. Was sent to the disabled toilet because it was full. Floor not completely clean, but at least there are paper towels there, not in the other toilets, just the fan, which I don't want to use for hygiene reasons.

Clean toilet! That was the most important thing! Otherwise normal rest area

Good rest area, in the same vein as German rest areas (less qualitative compared to France).

Better avoid! Completely exorbitant prices, unfriendly staff and poor service!

Cozy right on the highway Car opposite. Parking lane directly in front of the entrance for trucks. There is a bit of greenery around it and there are even benches to linger. Toilet in the house during the day. Next to the rest stop at night Delicious small dishes. Or a hot drink or from the fridge. So everything is there.

A big compliment to this Serways rest stop, because there is a wheelchair-accessible night toilet here. For that ⭐⭐⭐⭐⭐.

Had a fantastic currywurst with fries for less than 10 euros and was justified for this portion and quality! Now one of my favorites.

I always stop there when I travel to Bonn or Cologne. The toilet is exemplary clean!!!!! Huge compliment, please keep it up!!!

Great parking lot 👍. The rest stop was also really great, especially the toilets were super clean 👍😁.

Shower (without paper and soap) 5 euros

A great place to stop, always clean, you can eat something warm and drink good coffee.

It's a mess, it's cramped, you can barely get out

Friendliness, very good service and the cleanliness is very good there and the food was good, just the right thing for a short break

A little old but perfect for a short stop.

Good rest stop with great offerings and very clean toilets, there are even outdoor spaces, gladly again 🤗

Very few parking spaces. With trucks you almost need more luck than time to have space. Employees at the rest stop are nice though

The most delicious bockwurst in the A2😋 Friendly staff, everything is always clean. I think it's in the constitution that you have to stop there 😉

Like rest stops, the staff are clean and friendly

If possible don't stop there. Toilets are incredibly dirty, the waitress prefers to sit at the table and talk on the phone.

Don't want to talk about it but in times of need the devil eats flies or something 🙂‍↕️

The service is super, the girls are polite, nice, speak Polish, there is a 5º shower. The toilet is clean, both the shower and the toilet, in the shower there is a light, a mirror and a cutter for shaving. In a word, super, I gave it four stars only because the parking lot is small and very noisy.

A bit old. But a nice little playground for children

We got a cappuccino there, which we can't recommend, and for 3.95 that's a proud price

Nice, quiet parking lot with toilets and serways. I recommend it

Small rest stop but very friendly staff

Not particularly big, but well maintained. The coffee is good, the staff is friendly and the toilets are clean.

The service is very good, I arrived at the parking lot and ran out of water, asked to get some and they refused. Cool

Cozy little rest stop. I stop there every time for a short rest and a cup of coffee. Nice personel.

There is a small parking lot for trucks, partially lit, paid toilets available, rather clean, although the staff is not always ok. Prices are quite high.

Food was good, but almost €12 for two large coffees is quite steep

Friendly and helpful staff, clean facility

Unfriendly staff, dirty toilets and what little food there was looked rather inedible

Toilets always clean. And eat delicious too.

Just took a quick bathroom break. Positively surprised, cleanliness was ok...

Clean and well maintained facility.. A place for dogs would be quite good. Otherwise very good

While passing through with a bus company, an employee complained to the bus driver that our people were disrespectful and unfriendly... but she was totally unfriendly and even gave some of us the finger. A no-go!

Toilets were a horror at that point. Continue next time.

Good selection and food was very good!

02/28/24 I stopped by at 7 am, paused for 45 minutes. I went to bed at this time. During this time, the awning was cut in two places

Clean Friendly Nice little break station

Nice people. Everything was very tidy. ADAC members are very welcome here.

delicious coffee and friendly bartender

The service is excellent. Pleasant staff, beautiful and attractive sales girls. Souvenirs, drinks, hot sandwiches and drinks. Suitable for a light snack and for a little rest if you are on the road. I like it.

Die Bedienung ist sehr freundlich auch von obergassel,aber der Preis für den Kaffee,der zugegeben sehr gut schmeckt ist eindeutig übertrieben zu hoch. Lipperland bietet da günstlgerer Alternativen an,harald schulze berufskraftfahrer,ihr Einwand überzeugt mich nicht. Der Kaffee ist viel zu teuer

Toiletten sind sauber. Es gibt eine Dame die sich kümmert. Wenn man möchte kann man ein bisschen Geld da lassen, aber ist keine Pflicht. Im Restaurant kann man schön sitzen. Essensauswagl ist reichlich. Alles kann man auch mitnehmen. Hier mache ich immer gerne Halt.

Aucuns efforts pour les étrangers.

Zugeschissenes ekliges Klo. Bah. Hätte fast die 50 Cent vom Teller als Entschädigung mitgenommen

Gut: Ein kleines und sauberes Kettenlokal, WC sauber und kostenfrei (nur gesehen, nicht genutzt) Ein kleiner Teller bittet unaufdringlich um einen Obulus. Das Personal ist freundlich und hilfsbereit. Draussen zieht ein Pfandflaschensammler unauffällig seine Runden. Eine kleine, heile Autobahnwelt. Nicht gut: ABER die Preise sind schlicht frech. 5'er-Box geschmacksfreies Hühnerfilet vom gepflegten Zuchtstallhuhn und die superbillig Superschmalfritten knochentrocken knusprig frittiert und ein Plastikfingerhut Dip für stolze 11,49. Das ist frech und lässt sich mit MwSt-Erhöhung sowie Lohnkosten nicht erklären. Das Angebot um eine 30Cent Flasche Sprudel zu erweitern wäre psychologisch angemessen. Die Lust auf den geliebten (teuren) Kaffee ist mir dabei vergangen.

It's good to have place like this in middle of nowhere. Coffee ☕️ time and here we are. It was In right location at right time 😎

Haben grade RATTEN im Geschäft gesehen! Da sollte mal das Gesundheitsamt vorbei schauen!

Noch nie so freundliches Personal erlebt! Danke dafür!

Wie alle von diesen Unternehmen, überteuert

Sehr nettes Personal. Das Frühstück wurde frisch zubereitet. Danke

Die Rastanlage ist recht sauber. Die Toiletten sind nach einer Grubdreinigung und Desinfektion nutzbar. Viel schlimmer finde ich die Preise. Für eine in der Mikrowelle erwärmte Frikadelle mit Pommes und ne Literflasche Cola finde ich knapp 19 Euro völlig überteuert