Serways Raststätte Hardtwald West in Sandhausen

Went to Burger King. If it's quiet, they could clean the tables...no interest.

We ordered a snack box from gusticus for €10. They were incredibly stingy with the fries—plain and brazen. I'm disappointed and wouldn't recommend it to anyone.

The restrooms are so-so. I asked a rather large gentleman at the station about a water tap... of course, he was indignant... there was no tap. The station and parking lot are completely disorganized, and the service and everything else are getting worse by the day. The noise from the highway is so loud it's mind-boggling... And I wonder who's in charge of all this???

A good place to take a break, especially with a dog, as there is a forest behind the rest area where you can take a nice walk.

Unfortunately, I find it particularly problematic for a motorway service station not to update its opening hours, as many drivers rely on them. According to Google Maps, it was open all day.

Shame on such a service and the whole country, there is nowhere to get water! You see, the driver has nowhere to get water. That is to say, there is no water, that is completely. Where are you going, friends?

After waiting in line for 15 minutes, even though there was only one customer in front of me, the cashier told me to get my Coke in the other line across the street, where at that point there were three other people waiting to pay. Apparently, she was too overwhelmed with the order and couldn't quickly run a simple Coke. We also had to wait for the restrooms because the machine was broken. Simply letting the customers through was obviously not an option. It's a disgrace to then charge so much for that!

Well, it serves its purpose but you don't necessarily have to use it

The parking lot is small for trucks. One fir tree and right behind it for cars. I arrived on Saturday at 08.30 there were no places. I parked when passing trucks started moving. I think there are few options to park here in the evening. The area is green, you can go out, but there really is nowhere to go, just to walk. The shower is great, though for 4 euros in a cafe. There is nowhere to get water. I parked for 45 ku, everything is fine.

Short stop for a cafe and something to eat...continue south

A quick stop with several options for eating, taking something to go, or enjoying a break along the way. Everything looks very clean. Friendly service and reasonable prices.

It's just standard. You're hungry and go there for a quick bite to eat. Basically, I don't like the entire company. I have completely different expectations for my work and customer satisfaction. My job is to help, not to generate the most revenue. In fact, the respective staff can't do anything about their company goals. I'll honestly spare myself the word philosophy when it comes to the company. But—people, the store was clean, well-maintained, and hygienic, so obviously. And I had a nice chat with the employee; they were in a good mood. Thank you for that, and all the best. Kind regards, Holger Leutz Lügendetektortest.de I didn't take a photo; that would probably be an exaggeration.

The food was delicious. North Sea cuisine is available here.

I stopped off on the autobahn on my way from Stuttgart to Heidelberg. The parking lot is spacious and easy to park in.

Do a banging currywurst and fries! 😁

With the air conditioning turned off in July, things started badly. The price of a bottle of Coke listed in the window was already incredibly high, but imagine the hassle when they charged me 35 cents more at the cash register because, instead of drinking inside, I went out to drink at the tables outside. Crazy.

A great place to stop with your dog and kids. There's a playground for the kids, and behind the gas station, you're right in the middle of a large forest perfect for a short walk with your dog.

Only rated for the toilet in the tobacco shop. Very clean and smelled good.

A nice place to stop. Several food and drink options.

All the facilities and food you need

We were lucky and still got something (closes at 8pm)

Okay for a quick rest. Unfortunately, Burger King doesn't open until 12:30 PM.

Always nice to take a break and pee, toilets are clean. Food and drinks are on the pricey side here but that is understandable. Friendly and helpful staff.

Clean, big enough, with children's playgrounds and seating.

It's 8:20 a.m. The rest stop is supposed to open at 8 a.m. We're standing at the door with a two-year-old child who needs to go to the bathroom, but we're not allowed in. The employees see us knock and ignore us. They calmly continue stocking shelves. The messy trays from the night before are still lying on the patio.

Good selection and well stocked with about anything you are hungry or thirsty for.

I previously provided a negative assessment due to the lack of WiFi. As of today, however, the WiFi has been restored and therefore I removed the negative assessment and provided the update here. There are currently only 2 car charging points, with a nominal max of 50 kW ( at least this is what is written there) however when I drove here ( early morning) I always found a place to load. The inner architecture is quite old style, and the coffee prices are quite high. However ob the way out of Heidelberg direction south on the A5 is a nice place to relax and even to work.

Clean rest stop with shower and good food

Pay toilet and very, very expensive food

Dirty like almost every rest stop in Germany

Small rest area, usually not too crowded during the day. Restrooms were very clean.

Nice and friendly staff and ambience

Stopped at night with a baby. No changing facilities available. The restaurant next door was closed. I had to change my child's diaper in the car at minus 5.

Next to the rest stop is a hotel where you can sit on the terrace and eat your food. Behind the rest stop is a small forest where you can walk your dog.

Well-maintained and clean. Only when it's busy does the staff seem to be understaffed. We left without anything to eat.

It was quiet/relatively empty and nice on the terrace

What can you say? A completely normal toilet at a rest stop. I wouldn't give more than 3 stars for a place like this anyway.

At 4:30 p.m. there was nothing left to eat, not even at North Sea. Only at BK was there a limited selection. Service desert Germany! The outdoor area and parking spaces are unkempt and dirty. An imposition that we, as truck drivers, rely on. And then you wonder why no one wants to do this job anymore.

Bockwurst with rolls and espresso gets 4 stars. But the toilets are very unkempt, it smells of urine and the floor also leaves a lot to be desired. And that for €1 Really a shame

Good coffee, everyone friendly, everything clean

A relatively clean rest stop. Everything just costs a kidney or the firstborn...

0-8-15 rest stop with a moderate North Sea restaurant. Even if you eat there, you have to pay to use the toilet, even if you get a portion of the meal ticket refunded.

A shower 4 euros, clean and large shower and toilet.

Unfortunately, I didn't find anything as warm or friendly as at the (few) rest stops that are still owner-operated. It felt like just a run-of-the-mill operation maximizing unit profits with lavish prices because they simply can't compete.

No WiFi for guests/tourists. It doesn't work at all.

I really liked it. Top selection of gastronomy. Above all, the in-house restaurant is great. These french fries bowls are simply delicious, but could be a bit cheaper

I always like to take a break here, always clean and tasty.

Normal like almost all rest stops unfortunately.

It works like this, OK for a short break

Nice rest stop with Burger King and nice staff.

Nice rest area with the opportunity to eat.

Too expensive to use the bathroom

The order terminal didn't work. The crew at the counter still advised me to order at the terminal. Conclusion: Eat your own food. I will never drive to this rest stop again

Good clean toilet facilities, but the soap dispensers were empty. Therefore only 4 out of 5 stars.

Only machine ordering like MC D.

Not everything was open Toilet use has increased from €0.70 to €1 Therefore 2 stars less

If you go thinking about the country, you will be mistaken. Toilet Euro~~~ But Europe is almost the same~~

It was not possible to rent a recup cup with the toilet's €1 coupon. This was pointed out to me in an unfriendly manner. When I asked, I was passed over and the customers behind me were spoken to. Wouldn't pee here again

A rest stop like many on German highways is on my way to work. It is clean and well maintained and the staff are friendly and nice.

Quite OK for a motorway service station

I was here at Burger King. Everything was ok

Clean and tidy, good selection of most things. Freeway fare!

Like everywhere else in canteens, something comes on the plate, whether it tastes good or not is a matter of taste. Thanks anyway...

Clean rest stop and friendly staff

TipTop if there aren't too many trucks there

A good place for a short break while traveling

The cheeseburgers at Burger King were kind of weird (not like usual) way too much ketchup

Hello and good evening, This morning I was at the Segways rest stop in Hartwald West. Unfortunately, the radio was set to a volume that was way too loud, so you couldn't really have a conversation and the saleswoman at the coffee bar was also way too unfriendly. Therefore only a one star rating. Nice evening Greetings, Hildenbrand

Coffee & food ok, toilet clean, friendly staff

...rest stop, like all the others...nothing special

Super friendly and courteous employees in the CoffeeFellows area and North Sea area.

Shower costs 4 euros, and from then on, when you entered the shower, someone from the staff constantly pulled the door!!!! No WiFi!!

Let it water and leave it quickly.

Basic rip off motorway services.

Very simple and very sober and I wouldn't eat

Saleswoman very unfriendly I came in and said: Good morning, I'll be right there with you, no good morning, nothing felt directly attacked Quite strange, I said I didn't want to order right away, I just wanted to greet her. Like every Saturday, I ordered kids box and 2 scrambled eggs, but my kids were in the car, so the lady said (kids box is only for kids, I can't sell them to them) I looked at her and said my kids are in the car, my friend told her that she can come out with me She gave me the box and said next time only with a child It's a shame because I've been there so often with my children There is no next time for me One more thing: the older man was always really friendly and already knew me

Burger King, signposted, but closed.

Expensive as on highways. I don't recommend it.👎

Unpleasant service (without decency) at the food stand!!!

Sandwiches can be made from dog or cat meat. I don't recommend it.

Overpriced restoration. A monopolist who simply takes what he needs to pay his lobbyists, like Beckstein.

Took a short break with a small snack in the bistro. Quick and easy.

Great for a rest break, sanitary moment or a meal.

Clean toilets, but I deducted one star because the voucher (1€) that you get for each use of the toilet can only be redeemed individually and cannot be combined with other vouchers from other Serways toilets. So I think the one euro usage fee is too high.

Just filled up quickly. Can't say anything else.

Dirty. Unfriendly. Just to break the habit. Fits the condition of the German highways.

Toilet fee 1 euro and no receipt comes. Everything very expensive

The Serways service area Hardtwald West is a pleasant place to stop for a break on the motorway. The facility is clean and well maintained, the staff is friendly. There is a good selection of snacks and drinks, although like most rest stops the prices are slightly higher. Still a good place to take a quick breath and strengthen yourself for the onward journey. The sanitary facilities were also in good condition. Overall, a solid rest stop!

A roadside restaurant. Well, for us, every roadside restaurant is unpleasant and is only intended for taking breaks and having a cup of coffee or lunch during the long drive to Austria. Eating is generally OK, but don't expect culinary delights.

Clean, the most important thing. Otherwise, as usual at rest stops, everything was very expensive

Good place for truck driver to sleep over night

Very clean, friendly and fast service

Okay, toilets were clean. Service, yes

Everything was fine, but it was only in the toilet.

Large parking lot, large selection of food

Staff very nice and large selection of drinks. However, far too expensive!

Just got a coffee Pure disappointment half full and bad Never again

Not special. Staff was tired and not very friendly.

This rest stop has 4 different restaurants or food and drink providers: Nordsee, Burgerking, Gustico and another coffee shop that also offers sandwiches, but I didn't look at the name of this provider. There is a lot of choice of food and drink in the rest area in a small area. There is a terrace in front where you can find fresh air and green surroundings. We ate fish sandwiches at Nordsee, which we enjoyed. My herring was very tender and tasted fresh. I would recommend the restaurant and also the fish sandwich at North Sea. We didn't see or use the toilets, so we can't say anything about that.

Cappucino was very bad there, unfriendly staff.