Römer-Bembel in Frankfurt am Main

Terrible service, payment only in cash up to 50 euros, average food. The only advantage is location

My friend and I were strolling through Römerberg after lunch and decided to stop for a couple of beers. We sat down, got our menus, and noticed that outdoor seating required ordering the larger beer — no big deal. But after placing our order, the waiter informed us that drinks alone weren’t allowed — “2 drinks = 2 mains minimum.” Yeah… we got up and left.

Terrible experience - the food tasted like it was cooked previously, then frozen, then thawed and reheated in microwave and served to us!!! Nothing, but absolutely nothing was fresh. It gave me digestive issues that night and the following days. I suggest AVOID, I think any other choice around would be better. The staff were kind and helpful, but the quality of food is horrendous!

The pork knuckle was disappointing. It was rather dry. The spargel soup was pretty good. The sausage platter was pretty good. The servings are large so either have a great appetite or else share with someone else.

Tourist Trap, clearly. Worst, most over-priced experience. Frankfurter Grüne sauce was a tiny serving (1/10th of what one normally receives.) 1. While eating, the server asked me to pay so the colleague could go home. I happily obliged, understanding that it was an exception and respecting Feierabend. 2. I went to the restroom, and although not done, (fork and knife not set to show I was done!) they cleared my plate and my half full drink. 3. They asked us to leave because they needed the table. Unacceptable at the prices. We weren't even there for an hour. Absolutely rude and I (native to Frankfurt) will never ever take my tourist friends here again. Many better options in the city. Avoid.

Nobody came to order. Left again after 10 minutes. Service crap.

A little unfriendly, otherwise delicious

Food doesn't taste good at all. Service very bad

Even though there were a lot of free tables, we were sent away because we just wanted something to drink. The half-clap waiter was very pushy and rude. Very unfortunate. I suspect it is because of our origins, as we are foreigners.

You can only visit this place if you order something to eat. Unacceptable!

Everything is very delicious! Excellent service and view of the square, everything very nice.

Terrible service. I would never come again...

Incredibly unfriendly waiters. Ordered ice cream absolutely loveless, almost melted, ready-made cream! No card payment but own ATM in the restaurant. And that in a big city like Frankfurt! Absolute tourist rip-off. We won't be coming back

Lovely terrace in the heart of Frankfurter Römer square. A nice little stroll in the old town and we wanted to relax and enjoy a beer and a homemade cider. Ultimately not possible since you have to order food... too bad. But something we did with a traditional pork knuckle and we had a great time! The terrace is heated by mushrooms and given the freshness we were fine. The friendly service. Total 35th including 11th la mass bier. Inside the toilets are clean

A disaster. Contracted menu and they put what they think. They offer apple wine courtesy of the house and then charge a high price for it even though no one drank it because it is a kind of cider that is worse than Qué.

Terrible treatment, terrible food and not hired by the group

It has been a disastrous experience, the food does not correspond to what was contracted and the staff is not responsible, in addition to being of poor quality and serving the second course cold. Awful

Terrible group meal, terrible treatment, I do not recommend

According to the boss's statement and information passed on by the waiter, rent costs €50,000, which is why you have to eat in the outdoor dining area for lunch when the weather is nice and warm. According to the waiter, two drinks, goulash soup + ice cream with warm raspberries, weren't enough. We took it anyway, but fearful of the consequences from the boss. Thanks for the nice threats! You can certainly get threats for free, which is why we wouldn't leave a cent more there. Never again!

Good solid place with good food for the price point. Our wait staff was very pleasant and offered us suggestions due to our lack of experience with Herman dishes.

If I could I would give the store 0 stars. If it's below 10 degrees, you can only drink outside Waiting briefly at the counter when someone goes to the toilet is not allowed. Because the drinks are served there. There is no operation and hardly any guests, so 0 understandable. The gentleman at the counter was really disrespectful and rude. Not recommended

I don't understand the bad reviews at all. The service staff was super friendly and really accommodating! We had the goulash soup as a starter, the Jägerschnitzel and Nuremberger with mashed potatoes and sauerkraut as the main course. It was delicious and the service made it taste even better. The only drawback was the spaetzle but the rest was perfect! Above all, the bread that was served with the soup was fresh and excellent!! We'll be back!

In the most turistic area.....no credit card, only cash!

Rarely have I eaten such a carelessly prepared schnitzel, the fried potatoes were dripping with fat. Half the order was initially forgotten. Cash only, but luckily there is a Euronet machine on site where you can get really ripped off.

Unfortunately the food is far too greasy and at the same time far too expensive! However, good service and phenomenal views!

Had a delicious lunch here! The food was excellent, and the owner was very polite and helpful. A wonderful place with great hospitality. Highly recommend!

Very friendly staff. The food was good, the drink was good, and the location was excellent.

Excellent service and a very beautiful atmosphere in a famous and touristic place with a main square

The food is really, really bad. It's a shame for such a restaurant in a prime location.

If you don't eat pork, I think it's the only German restaurant in the area for breakfast. Goulash (beef soup), schnitsel, kartofel pufer (like potato meatballs), and veal sausage.. the gayrt was good👍 we just didn't like the one with potatoes and mustard, which was the side dish of the veal sausage.. generally good👍

Very uncommercial. You have to finish a cappuccino quickly in case other customers arrive. But the customers don't rush. The European reception is definitely not up to par....

Very friendly and nice personal . The food / price is okey based on the location .

Potato pancakes were offered as a vegetarian meal, which unfortunately turned out to be thawed convenience products and are therefore not recommended. In general the portions were relatively small. We were served by the head of the house. He wasn't really friendly, put us under time pressure and didn't let us sit inside even though the tables were still unoccupied when we left. There is also an obligation to only order large drinks outside, even though we were forced to sit outside. I would visit a different restaurant next time. In general I had the feeling that the innkeeper just wanted to make the maximum profit from his business.

Nice rest of the place. The service was great. Despite the lack of staff and stress, she remained friendly and reliable. The prices are very fair.

Very bad experience in this restaurant. The staff was rude from the start, with hasty and unhelpful attitudes. They got our order wrong and, instead of fixing it, they made us pay more for dishes we hadn't even asked for. Furthermore, the food was mediocre and did not justify the price at all. We will never return and I advise against anyone coming here if they want a minimum of respect and correctness. P.s.: the waiters ate the ice cream we paid extra for!

Terrible experience at this restaurant. The staff was rude, hasty and unhelpful from the start. They took our order incorrectly and instead charged us more for dishes we didn't even order. Additionally, the food was mediocre and absolutely not worth the price. We will never come here again and I strongly advise anyone not to visit this restaurant if they expect even a modicum of respect and fairness.

Unfortunately, the schnitzel with potatoes and green sauce for 17.50 EUR was very cold and tasteless. I visit this restaurant regularly every three months. The beer is just great, 10/10! But the schnitzel has become more expensive since the new year, the portion is very small and cold. I have been here ten times or more, but I won't come back until the food gets better. Not recommended, the place has gone downhill a lot.

Very friendly in the service. The food is local, large portions and the price is very good. To recommend the Rump steak, delicious, a very good portion, the perfect medium!

What a terrible place, the attitude of the staff was deplorable, if I could rate them zero stars I would. DON'T GO THERE!!!

So the service was ok, of course it could be more friendly. The ambience was very nice. Toilets were very clean and the seating areas were very comfortable. Now about the food, I couldn't give it a single star. In my life I have never eaten a steak that was cold in the middle. The fried potatoes were fried in old oil and also not cooked through in the middle. As sorry as I am, I can't recommend it more. Regardless of whether you are a tourist or not, you can get something for your money elsewhere.

Very noisy environment. They were almost closing at 5pm on the evening of 12/31 so they gave us little choice and perhaps the waiters were a little distracted. You only pay cash, the quality of the beer is decent

Terrible experience! I've been to this place and unfortunately I can only tell you about a truly unpleasant episode. When I was served my plate, I found a hair in it. I immediately mentioned this to the staff and was asked if I wanted them to change it, but by then I had lost my appetite in disgust. The real problem came at the time of payment: the dish, which I didn't consume, was still charged entirely to my bill. I find it absolutely unacceptable that, despite the inconvenience caused by them, they did not have the decency to remove that dish from the total. A place that treats customers like this shows little attention and even less respect. I will not return and I do not recommend it to anyone.

Authentic Frankfurt ambience, very tasty food and excellent service. A compliment to the staff!

Chanced upon this gem of a place while strolling around Römerberg in the afternoon. Tried the Frankfurt Grill Plate and Schnitzel Hunter Style with German noodles. They were delicious we had no regrets at all. The staff were also very friendly and made us feel at home. The waiter taking our order suggested for us to try their homebrewed beer and of course, it was a great recommendation. I will definitely return again if I’m in the area in future! Great food for a great price with great people. Just a note that they only accept cash, but there is a cash withdrawal machine located at the basement.

Unpleasant visit to the restaurant. 1. We had specially reserved a table on the 2nd floor, which was not allocated to us even though it was promised to us when we reserved it by telephone. 2. Old cards were handed out where the dishes were no longer correct and were no longer on offer. 3. There was butter on the starter plate that was over 1 week expired. When we talked about it, the service said it wasn't that bad. Actually a no-go and unprofessional in the catering industry. So be careful when choosing food.

Very friendly staff, good food! Direct view of christmas market in the winter! Price is reasonable too.

Simply sensational, if you are looking for German food and atmosphere

Leider wurden unsere Hoffnungen und Erwartungen nicht erfüllt. Mein Freund und ich bestellten einen Teller mit gegrilltem Fleisch für zwei Personen, und sie brachten uns einen kaum erwärmten riesigen Schweineknochen mit sehr wenig Fleisch darauf, Bratkartoffeln bestanden aus mehreren kleinen Würfeln, eine große Menge gedünsteter Kohl und mehrere Sorten Würstchen Was auf der Speisekarte steht, dass das Gericht für 2 Personen ausgelegt ist, haben sie uns etwa 50 Euro berechnet, aber wir werden nicht noch einmal dorthin zurückkehren. Darüber hinaus wurden wir getäuscht, auf dem Teller hätten zwei Schweinshaxen für zwei Personen stehen sollen, aber sie brachten uns eins für zwei, schade für das Personal, den Koch und den Kellner, die die Kunden täuschen, Ihr Management wird wissen darüber. Unfortunately, our hopes and recovery did not come true. My friend and I cooked grilled meat for two, and they brought us ice, a large pork knuckle on which there was very little meat, greased potatoes represented by a lot of small cubes, a large amount of stewed cabbage and a lot of types of sausages, doctors say that it is written on the menu that the food is sold for 2 people, they charged us about 50 euros, otherwise we wouldn’t go back there again. We were also fooled for everything, the plate didn’t have two pork knuckles for two people, and they brought us one for two, a scam for the staff, the cook and the waiter, how to deceive clients, nothing about this, I know yours kerivnitstvo. Unfortunately, our hopes and expectations were not met. My friend and I ordered grilled meat plate for two, and they brought us a barely warmed huge pork bone with very little meat on it, fried potatoes were represented by several small cubes, a large amount of stewed cabbage and several types of sausages, considering what is written on the menu, that the dish is designed for 2 people, they charged us about 50 euros, but we won’t go back there again. In addition to everything, we were deceived, the plate should have had two pork knuckles for two people, but they brought us one for two, a shame for the staff, the cook and the waiter, who deceive customers, your management will know nothing about this.

I also don't understand the negative reviews. Yes, you can pay with cards. Waiters very attentive and speak multiple languages. Food was served instantly and was quite delicious. Now, it's not 5 stars, but that's ok. Hearty, down-home German cooking. And you can hardly beat the Weihenstephaner beer!

Very atmospheric place and service!!!

Excellent service on a cold evening in Frankfurt. The waitress even checked to make sure the radiator was hot. We both had the rump steak with roast potatoes both were delicious.

For being in a touristy area, really nice. The service was great, good was delicious and it was a very warm and cozy ambiance

To avoid, the waiter specifies at the start of the meal that you must hurry and eat in 1 hour max. If there are people lining up after you, they will favor the largest number of people to make more numbers. In short, go to the restaurant next door, they are much friendlier

We tried German dishes, delicious

Can't understand the negative reviews! Waitress was there immediately, polite and friendly!

Forgotten order, unfriendly and no card payment possible. A bunch of unprofessional slobs

This is one of the restaurants on Römerplatz. If you want to enjoy German cuisine and Apfel wine, this is the place to go. Of course, there is a wide variety of beer, wine, and soft drinks available. Since the portions of the dishes are large, it is best to keep the meat platter small and share it with everyone. This time, the meat platter was enough for 4 people, but even with 6 people sharing it, there was more than enough. Maybe it would have been better if I had one plate for two people and ordered another plate of another dish. Also, there seems to be a room on the second floor where you can eat. We relaxed and enjoyed dinner until the restaurant was about to close.

Very professional service, excellent food

Very fast service, delicious beef steak, big portions, food arrived in 10 minutes, I'm impressed! delicious beer, highly recommended. The settlement was only cash.

Thank you for the nice service, nice German meal! Best regards! Didi

comida era asquerosa, llena de aceite, mejor ir al supermercado y comprar unos bocadillos, no más para comer aquí , muy mala experiencia

Large portions. Classic German food. Fast service. We liked it. For the atmosphere -1 star, because it is dirty under the tables.

Great spot but they allow beggars to solicit money from their customers. Insane?

Sauerkraut and excellent beer but rather average service (barely polite waiter).

I have never seen such a bad service like this! the waiter was very rude and unfriendly. Too bad for such a good atmosphere. It was a weekday and the whole tables were almost empty. The place seems really nice and my friend wanted to eat something like a Schnitzel and we sat there. I was not hungry I just wanted to drink a beer. and we both order beers and she asked for a meal. and I was not hungry but just to order something (and I am vegan and not hungry) I ordered potatoes. because there are also nothing for me to eat and I was also not hungry. I just wanted to enjoy the view by drinking my beer. and my friend was having her meal. and when we ordered the waiter said to me really? you are in a restaurant and you order a bratkartoffel? and the rolling eyes... and I explained him that I am not hungry my friend will eat a proper (!) and I will drink beer and hew was very rude. and than he came back and asked if we want a non-alcoholic beer (with a strange attitude it was obvious that he had some stereotype that because we both have dark hair). Hey? If you dont like your job just dont work there! You don't have any rights to treat a customer like that! I can just even order a coffee and its none of your business! Its a very touristic place with a central location and of course I will drink and enjoy my beer with the view. I don't have to order a meal!!! especially if I am not hungry even though I ordered something more just to order more than a beer.... If it was a weekend or full with all tables I could have maybe understand this but it was almost empty! you don't want to serve? why do you keep it open? I have never ever had this experience before in any countries that I have ever visited! this is the worst place to be! What should I have supposed to do while my friend was eating? sitting another place? waiting somewhere else? how could you even say that? Its insane!

Having read some of the reviews after visiting this place, I am inclined to believe that the servers performed according to their moods on the day. I went with family to Frankfurt town square late in the afternoon, decided to sit and eat. It had tables outside. The original server was courteous. Hadn't taken our order, his shift ended and our table was passed over to a lady server from new shift. The food arrived and we were happy cos the food was hot, and being the first meal, I would say the food is ok or not bad ( cos not until I had better food later in the journey, then i realised the food was ok only). Still, the issue was not about the food, but the services, so aside from our original server, there was an older and a younger guy serving too. The problem is after we ate, then we asked for the bill. The younger guy said wait for the server, 10 mins went by, we stopped the girl and she said wait for the server in a very dismissive way. Another 10 mins went by. Then I went in and ask the older guy for the bill, and he also said wait for the server, but his tone was very rude. we waited another 10 mins and I went to ask the old guy who is the server, he just ignored me, then the female server came in to get something, so I asked her is she the server cos I like to pay and leave, she said she is not and just wave hand to the younger guy outside. Then I had to stand at the door and shout at the young guy to come over, so I have all 3 by the bar and ask who is the server, as we have been waiting over 30 mins to pay and they just keep pointing at each other. Finally the young guy produce the bill on his phone. I was so mad that I decided to count out the exact amount, so we didn't have to wait another 30 mins for change. All the time I was counting the money, the young server keep saying to me, "tips are not included,tips are not included". I said funny how you suddenly pays a lot of attention. So anyway, I left the exact amount and no tips. I think this place, the food is ok, the service is much depend on their moods. If you are a tourist, there are probably signs everywhere, but you just won't know what they are saying. I will remember this place, as a place we will not be frequenting again. And I do believe, they may prefer if you leave an over amount on the table cos you fed up waiting, then they get their tips. Sorry for long review, but draw your own conclusion if you want to try this place. Thanks. M

Overcooked food with no special taste, did not take card payment as an optiona and did not inform me about that before i ordered food. Location is great, thats the only good thing.

Rustic restaurant right on the Römer. You can sit outside and watch what's going on around the square with delicious food and drinks. Service quite quick. Really good value for money for the location. Extensive selection. Everyone will find something here. Decent portions. We'd love to come back.

The rudest service I have ever experienced! If you don't like your job as a waiter, you should look for a new job! Because of this rude, disrespectful and derogatory manner, we left during the ordering process! You are definitely better off in the neighboring restaurant! NEVER AGAIN! (05.10.2024/9 p.m.)

Agree with Eric and Excelsiorcouching, we discussed sharing a meal with the first Waiter then the Second Waiter insisted we order two main meals with drinks. We chose to leave and spend our cash in another Cafe. Would not recommend Cafe.

It is in an excellent location, but the service left a lot to be desired.

Tourist spot number 1 in Frankfurt and no card payment possible. Cash only in 2024

Dry food and excess of people, they tell you to leave almost without finishing

Good location, but average food and since we were in a group, we were in a hurry to leave.

Racism for foreign waiter. Amazingly, we were invited to leave the place because we have intention to order beers, applewein, coffee and cakes. They invented a rule about every costumer have to order food when nobody around us were doing so. BTW, the price is overrated. Better go to other place. Avoid it.

Worst restaurant ever, they don’t accept card in 2024 (ridiculous) but conviniently have their own atm which charges insane comission fees🙄 price is expensive for an awful food also.

The food is horrible, the service too. They do not accept cards, only cash

TOTAL TOURIST TRAP // They do not take debit / credit cards and only tell you when it’s time to pay up. They offer you their ATM with a ridiculous fee or you can still use your card for an exorbitant surcharge. Watched a few other tourists get scammed. I thankfully had some cash on me to avoid getting scammed. Shame on you for giving Frankfurt a bad name.

Restaurant in a central location directly at the Römer.

We waited 20 minutes in a half empty restaurant. I went inside and asked if we can be served. The bartender said they were busy and we need to continue to wait, if we have time, in a very rude tone. Terrible customer service. We went to the place next and got served immediately.

Very very positive! Excellent food, pleasant service despite the crowds at the table, reasonable prices I don't understand the reviews that talk about tourist traps, we paid exactly what it says on the card, no overcharging

We sat only to drink the traditional Frankfurt drink. The waiter was really friendly and funny, he spoke in other languages which was kind since he was doing an extra effort. He did some recommendations about how to mix the drink and we just enjoyed. The price for the jar + a big bottle of sparkling water was 16€, we found it pretty expensive since only the water was 7€ and you kind of need it for diluting the alcoholic drink. Overall it is a nice terrace where to sat and enjoy the traditional Frankfurt square. At the moment of payment the woman in any moment asked for tips and when I gave her some she was really grateful.

Had a nice time during the Euros - solid food and apfelwein!

Great staff. - turned out that it was cash only and the staff were really helpful and despite not being able to take card payments were able to help me, take a card payment for 22 euros. Great staff.

Tried once and will not return nor recommended to anyone. Cold service, overpriced, they won’t tell you no card payment and a surcharge until last minute, or the info might be hidden somewhere I couldn’t find. If you are a tourist, don’t bother waste your money, go somewhere else.

Food is OK, service is unfriendly and inconsistent. Frankfurter onion soup was a broth with bits of bread soaked in it and a tiny amount of onion fragments. No baked cheese over it. Per person spend high because of 7-euro bottles of water.

돈버리지말고 빨리 일어나 도망가세요. Get up and flee this restaurant immediately. 1. When we entered the restaurant and wanted to order drinks, the waiter rudely said that only people who ordered food were allowed to sit here, but he would let us order beer or something. So he asked us loudly while he was clearing up a nearby table, "What do you want!" without offering a drink menu. 2.The table wasn't cleared, was really dirty and I didn't get a menu, so we ordered basic like cola. We were very dissatisfied with the conditions and the cleanliness. When I tried to cancel the order after 30 seconds, I was told that cancellation was not possible. He said the drinks were already on display. But that wasn't true at all. 3. The waiter then yelled at me that he wasn't the owner and therefore couldn't cancel the order. He insulted me ironically. This restaurant treats its customers rudely and tries to rip them off. Avoid this place. Don't fall for this!

They did not let us have a beer and just some snacks.They just asked us if we wanted dinner, and when we said no, they told us to leave. At the same time, there were groups of German people that they were only drinking beers. Strange how unfriendly to foreigners Germany is at the moment...

Worst food I ever had in Frankfurt. Green sauce directly from Rewe, and as clean as the main railway station.

Top location. Service was quick and absolutely friendly, the dishes were simply top.. Not just for tourists

Excellent food for a reasonable price on a busy Saturday. Still friendly service despite crowds and heat. Nice view of the square

Extremely unfriendly, poor quality and overpriced. Do not go here

This place is an absolute scam and tourist trap. Only told when I had to pay that only cash accepted. Directed to ATM in basement to get cash - exorbitant fee and terrible exchange rate. On top of that machine does not offer a receipt. Rude staff, lousy service and left with a bad feeling about this restaurant and my time in Frankfurt. Avoid at all costs - plenty of better places to dine.

The pork knuckle and the side dishes were lukewarm (probably just warmed up from the day before) and not a nice rind, so I don't recommend this meal there

Meaty enough to doubt life...Taiwanese people want to test the tolerance of their teeth...you can try😹😹but the beer tastes good + the sausage tastes good...give 1 more star

Rude, food doesn't taste particularly good.

Horrible service and food was ok. Nothing special.

We stopped by for a beer during the European Championship. He was a regular, professional waiter who brought the beer quickly. We saw that they were eating big bowls around us. It should also be added that it is very strange that there is an ATM in one of the turns on the staircase leading to the toilet... When we were there and had a beer, everything was fine. The space is very cozy and an extra thing. The souvenir shop next to it is one of the best.

Drinking beer on the terrace is the best. The food was also delicious.

Super nice eating place in the middle of the old town of Frankfurt.