Ristorante Ciao Ana in Hamburg

I absolutely don't understand all the good reviews. First the positive: Pizza tastes really good Negative: Service is a complete disaster. Every meal we ordered was brought at a different time so we couldn't eat together. The last meal just arrived where we were all finished. It took the waiters 20 minutes to please bring parmesan to the pasta, which tasted of absolutely nothing except a light, greasy sauce. The waitress forgot it. The colleague with the bleached hair that I spoke to completely ignored it. It wasn't until the third time that another waiter brought us the Parmesan. The other person simply turned around and acted as if he knew nothing about it. Absolutely wrong. The store wasn't even full. The end of the song. Cold pasta with parmesan. Very tasty for €20. As I said, apart from the pizzas, we would not recommend any food for groups of more than four due to the service and the lack of timely delivery. OK for two for a pizza

I ate there for the first time with my wife and son (4 years old) and I have to say this nice little restaurant won me over as a customer. The pizzas are fantastic and as a small greeting from the kitchen there is homemade bread with homemade dip. The restaurant: Is comfortably furnished, a small but fine menu. The service: It's excellent, you get the menu right away and you're asked what you'd like to drink. Food: The pizzas are homemade and huge so you'll fill up. (See image) My conclusion: This small but nice pizza shop is a real insider tip and is located in the Portuguese Quarter.

Great pizza! Very nice service, gladly again!

- recommended - We were greeted very politely and were given some baguette/bread with a very tasty garlic dip. The size of the pizza really surprised us. We can highly recommend both the pizza with salmon and Pizza Mafia. If you are looking for a solid Italian restaurant, you will find it here.

The food is super delicious. The prices are quite ok. It's very loud in the restaurant. Unfortunately the service is so unfriendly. It's a shame otherwise the rating would be better.

Super delicious food, great service, great atmosphere! We haven't eaten so well in a really long time.

Very well organized. A little impersonal.

I have to say upfront that some of the food was very good. So the pizza was great. To be honest, the carpaccio was a bit bland. It's sad that the waitress was immediately annoyed when it came to celiac disease. It is a serious illness that is easy to adapt to. But hardly anyone is willing to inform themselves.

Very attentive service, fast, friendly, the quality of the food was excellent. The price-performance ratio is absolutely fine and they play old Italian hits from Eros Ramazzotti and Co. We had a great evening and felt comfortable.

We spontaneously looked for a place and found it here, very nice and friendly staff. We ate the prawns as a starter. Pizza buratta and ravioli with lobster as the main course, the pizza was very large but tasty, you should consider it if you want a starter or dessert. Tiramisu was also a large portion but very tasty.

We have reserved for 33 people and I would recommend a reservation, no matter how many people. The restaurant was packed to capacity. We had a very nice evening and a great meal. I have attached the pictures. You should be very hungry, the portions are very large. The staff is very friendly and very attentive. We'd love to come back. Full 5 stars 🌟

Super great restaurant. The food is always delicious every time. The atmosphere in the store is always cheerful and the waiters are in a good mood. Roberto and Desmond in particular are open-minded and funny. The restaurant always seduces me with its charm. Eat better than mom's :) Highly recommended.

Great food, with great service at a moderate price

Great food, very tasty, very friendly staff

Very tasty food, huge portions and reasonable prices. Absolutely recommended!

Very nice restaurant, delicious pizza.

Good Italian in the Portuguese Quarter. We tried pizzas and pasta dishes. The pizzas were okay but nothing special. The pasta dishes, on the other hand, were masterpieces and definitely worth a visit for pasta lovers. The atmosphere is very dark. Unfortunately, you have to say that there are a lot of tables in a rather small space, which means that the noise level is very high. The service was extremely fast, but not very attentive, which was most likely due to the large number of guests that had to be served. Once the drinks came before we even finished ordering. All in all a good restaurant, but not one where you absolutely have to go.

Das Essen war handwerklich in Ordnung. Stutzig hat uns gemacht, dass die Pasta innerhalb von 5 Minuten serviert wurde. Kann nur mit vor kochen funktionieren oder mit anderen Tricks. Die Spaghetti Carbonara waren allerdings pikant bis scharf. Was nicht schön war, dass man bei den einzelnen Gerichten nichts dazu bekommen konnte und auch nichts weggelassen werden konnte. Das weist leider ebenfalls auf vorgekocht Zutaten hin. Oder noch schlimmer Convenience Produkte. Deswegen auch ein Stern Abzug. Dass unser Tisch als Ablage für die Speisekarten genutzt wurde, wäre okay, wenn die nicht mit vollster Coolness aufeinander gepfeffert worden wären.

As always, a nice address with great pictures on the walls...and of course good food with friendly people!

Clear recommendation! The food was fantastic (the carbonara is real, i.e. without cream, the fish platter was a dream and the pizza (we had Tonn) was large, thin and perfectly topped) and the service was very friendly! Grazie Mille!

Best pasta ever 🤩 great place for a date. The food came very quickly and the waiters were very friendly :)

Been there several times in the past. Unfortunately I was really disappointed this time. Drinks incredibly expensive and poor service. The food itself was ok but not particularly cheap

Very friendly and attentive staff, very tasty food and nice wine, gladly again. This is how you imagine a good meal!

Ate very tasty Finally sensible portions on the plate Service was great

The food is very good, the service is very friendly, and you feel really comfortable here. Prices are reasonable. We'd love to come back.

Cute shop with a 50s charm, not derogatory to the community. I find it super cozy, really tasty food, amazing pizza, super delicious homemade pasta. Always my pleasure. Super nice staff and reasonable prices. Weather was great, it was like a little vacation break. Definitely coming back.

Saturday evening, great atmosphere, service was super good and the food was a dream.

It was really nice to come here after a walk in Landungsbrücken 🌃

Italian restaurant in the Portuguese Quarter of Hamburg. Went to the restaurant as a group and pre-ordered. Ambience quite nice. Overall, the food didn't live up to expectations. I had the tuna steak. This was "fried to death" and completely cooked through. Furthermore, it was buried under a red pepper steak sauce. I think it was frozen goods. Not so great for Hamburg when the fish market is around the corner. My neighbor had a pizza and it was soaked in tomato sauce so that the dough was completely soaked. When it came to billing, the waitress had considerable problems calculating all the bills. Basically there is a need for some training among the waiters.

The food is highly recommended, the portions are huge! It has a good selection of dishes, there is something for everyone. The sauces for the pasta are very tasty.

Einer der wenigen Italiener im Portugiesenviertel. Wir haben bisher immer Pasta oder Pizza hier gegessen und waren immer sehr zufrieden. Der Service ist sehr schnell und freundlich. Bei schönen Wetter kann man sehr schön vor dem Laden sitzen.

Pedí una pizza de tartufo (trufa) había 3 contadas el resto todo era rúcula, toda la pizza con 3 trocitos pequeños de trufa un poquito de parmesano y todo completamente inundado de rúcula, desde luego toman el pelo a los turistas , nunca más volveré a este restaurante Ciao Anna

Very good pizza. The portions are generous. Warm service.

Pizza is delicious, other dishes are prepared rather carelessly. Ambiance is nice. Service is nice, my recommendation is pizza. 🍕

Attentive but reservedly friendly staff with quick service. Unfortunately, my starter and the main course had a boring taste. Bruschetta and spaghetti with prawns (touted as spicy) didn't appeal to me.

The pizza tastes very good. Unfortunately, there was a fingernail or something like that in my dessert. Therefore I wouldn't go there again.

It was perfect, great service, super delicious food, everything was great... We'll be back

Food was ok, but not good enough for the money (pizza €20). Price-performance ratio is not right.

Nette Personal, schönes Ambiente und gutes Essen, es hat mir sehr gut gefallen und ich würde auf jeden Fall nochmal herkommen :)

Zuerst das Positive: Das Personal ist sehr nett und das Essen haben wir sehr schnell bekommen (fast schon zu schnell). Ich hatte eine Penne Tonno, von der ich nur abraten kann. Ein völlig versalzener Brei. Widerlich, nicht zum Essen. Da ich sehr großen Hunger hatte, habe ich maximal die Hälfte davon widerwillig gegessen, den Rest habe ich zurück gehen lassen. Habe noch nie so eine schlechte Penne Tonno gegessen. Geschmacklich ein Totalausfall. Hatte wirklich das Gefühl, es handelt sich um Convenience Food. Frisch zubereitet schmeckt anders.

There were two of us here with strollers. The staff wasn't very friendly or helpful and wanted to sit us in the blazing sun with our baby at 30 degrees. The staff was also very annoyed by the stroller. The bread beforehand was very tasty. The two main courses were really good in terms of quantity, but there was a certain “something” missing in terms of taste. It could have been seasoned more, unfortunately the salt and pepper didn't cut it out. But it was very expensive (over €20 per dish) and my coke was already taken away even though there was still something in it and we were still sitting there. Unfortunately, after eating we both felt very nauseous and nauseous. Unfortunately I cannot recommend this restaurant at all.

Friendly and fast service, delicious food. :-)

Cozy tent. Service did not speak German/English very well and we had to wait a long time for dessert. But it was worth the wait. The tiramisu was very tasty. The pizzas too!

+ Pizza large and top quality + Speed -you sit on the street on benches without backrests (if that's not a problem for you, this restaurant will be rated 5 stars)

Helt okej pizzor. Personalen kommer och fyller på olivolja mitt under lunchen när den inte ens är halvtom. Serveringspersonalen stog också väldigt nära och man kände sig övervakad.

Delicious. Price performance totally okay. For my taste the portion could have been larger (homemade ravioli), but the taste was great. We had, among other things, also pizza and spaghetti carbonara. All in all highly recommended.

Very tasty, especially very fast service. Very nice in itself.

At first it seems a bit overpriced, a salad for 20€... but the portion was big, I barely managed it. The pizza had a thin base, which could have been crispier. I deducted a star from the ambience because smoking is allowed outside. Unfortunately, everything falls into place. Otherwise highly recommended

Very good food and nice service 🇮🇹😃😋👍🏻👍🏻

Pasta was super tasty! Highly recommended and good service.

I was traveling with my son, food came very quickly, pizza and penne Bolognese were very good. Only the price for the pizza at around €18 is too high in our opinion.

Mega cool restaurant with very tasty food and fresh ingredients. Pizza is excellent and other dishes are also very tasty. Service is very friendly and helpful, also very attentive and very quick.

The food was a disgrace, there is no other way to describe it. The salad came without dressing, there was no vinegar or oil on the table, only when asked was some given. The chanterelle pasta was really a joke. There were, I looked and counted, a total of 4 mushrooms in the entire dish. It's called eating like mom... So my mother wasn't that stingy. I would have liked to have given this feedback personally if the service had asked if everything was ok. Clearly not a recommendation.

Great food. Thanks for that. Calamari very fresh and tastes great. Pizza very large, well topped and baked excellently. Super thin, crispy dough hit the spot. Staff polite and very friendly. Highly recommended, we were definitely not here for the last time. Keep it up 👍

Reservation was implemented perfectly. Matching ambience and traditional Italian. Staff extremely friendly with a large selection of dishes and meals. Prices are justified for the quality, as the portions are appropriately large (sometimes too large). Overall a 10/10.

Unfortunately I can't understand the good reviews.

Service was nice and quick. The order arrived super quickly and the food and portions were great for the price. There were heaters outside and it was very comfortable.

Great food, great service, reasonable prices. The wall hand paintings are really impressive, worths a visit.

Very inconspicuous, small restaurant, but very tasty food. The bruschetta was very tasty and beautifully presented. The Pizza Mafia was really big and was really tasty, the spaghetti carbonara was also great. It is definitely recommended.

Nice and good pizza, was tasty and a good size. The service was good and they are close and pay attention when you need help.

When you consider what a yeast dough is worth? Pizza is way too expensive and, above all, poorly topped. Better smaller, more on top and above all spicy. Had a calzone. There was nothing on the outside except dough. In the middle some salami, ham and mushrooms. That's it. €16.90 insane prices

You can really enjoy a cool atmosphere and good wine with friends here. Gladly again 😌 the service is communicative and very attentive.

Great evening in an Italian environment with good food! Great employee 🫶🏼😍

We only tried various appetizers. Both the bruschetta and the vegetarian antipasti were inedible. The pizza bread was uninspired, but at least it didn't stand out negatively. Given the multitude of alternatives on the street, there are certainly better addresses. However, the service was ok.

We were here as visitors to Hamburg, but we had the impression that there were also a lot of locals here, which I always think is a good sign. The whole district is very beautiful and has a great atmosphere when the weather is good. Four of us came here spontaneously and had a good time and got a table that had just become free, there was a lot going on. The service was nice and unobtrusive, and the food was really delicious. The pizzas are absolutely huge and have great toppings. However, the prices are also appropriate, but all in all still within reason. If we came to Hamburg again we would definitely be a repeat offender like we did here…

Food was ok. However, one expected something better for the price

Quite a big pizza, which was sufficient for the three of us.Pepperoni pizza was tasty. I had forgotten my bag in the restaurant,which they had kept aside. I was able to collect it the next day

The menu was brought quickly and then we had to wait. After waiting for over 15 minutes and waving repeatedly, the waiter came over. A margarita pizza and vegetarian antipasti were ordered. It is worth mentioning the note on the menu: “Sharing a pizza will be charged at 3.50 euros plus”. Pizza and antipasti were delivered quickly. The pizza was too big for the plate and some of it ended up on the table. A single basil leaf as a garnish - lean. The taste had to be helped with salt and pepper. The antipasti was unimaginative and served on a plate that was far too small. The payment went quite quickly.

We felt very comfortable there, despite the large crowds due to the harbor birthday 🛳️🍀

The place is so fantastic. 😍 The pizza I've got was tasty. 😙 The crew is a group of very friendly young people, almost everyone of them can speak English. 🥰 I'll go back there soon... ✌🏻

Yesterday, May 4th, 2024, a Saturday, I spontaneously ate pizza there. The restaurant is not very big, has a lot of tables and is always very full, but we were lucky and the friendly employee offered us a small table at the back. A reservation is highly recommended or you can join the queue of those waiting... The pizzas were first class and the staff were ALL very friendly and helpful. We'd love to come back.

The food at Ciao Ana was very tasty, the portions were large and the prices were fair. So if you want to have a good Italian meal, you've come to the right place. We would visit the restaurant again!

The service was perfect, the waiters speak English and are happy to help with translations. We ordered lasagne and burrata salad, both were delicious. Romantic atmosphere

We were served very nicely and it was very tasty. But the portion was a bit big, there was pizza. Service also very nice 😃

After we couldn't find anything to eat, the waitress got really mushy and tried to force something on us. I said twice, unfortunately, there's nothing here. When we just took the drinks she told us that wasn't possible. I would never go here again and felt really harassed by the waitress with the black glasses. That was my worst experience ever. This has nothing to do with Italian hospitality!!!

Very good food with acceptable prices. The ambience inside or outside is really pleasant. The service itself is also tried hard, but we forgot a drink order. However, this was noted on the invoice. But there was also a lot going on

We recommend! Fresh ingredients and excellent taste. We ate spaghetti gamba and pizza mafia.

I had a pizza (around 15 euros) that was delicious! Ultra-thin and huge!! I can highly recommend this restaurant to anyone who wants to eat pizza. It's a completely different pizza than you're used to, really great. 👍

It's always full here, but with a bit of luck you can get a small table even without a reservation. However, it is definitely advisable to make a reservation if you want to come with more than two people. The food is really good and rich. I would have liked to try appetizers and desserts, but the pizza was so big that I simply didn't have room.

A very nice little cafe with nice, friendly service. The natas were very tasty, so I took some to go.

Absolutely recommended! Service was attentive, super friendly and, above all, quick. The seats were allocated quickly and efficiently, the food was served promptly after ordering, was extremely tasty and the pizza was also oversized 😀 Overall, full marks and definitely recommended!

Mega delicious food. However, we were looked at strangely when we wanted to share a pizza bread as a starter and each wanted to order a main course. Yes, the pizza bread is relatively large and definitely too much for one person, but then you could remove it from the starters on the menu 😁 Otherwise everyone was nice and it's very cozy here!

Very tasty food. Very large portions. Small but nice and above all authentic.

Nice, cozy restaurant, very large, delicious pizzas, unfortunately no children's pizza for adults.

Had pizza here today with colleagues. Pizza the size of wagon wheels, but really tasty. Service very friendly and quick. Will definitely come back.

We ate deliciously and received great service

Top food, Toilet a bit small for tall people

Decent enough place. The spaghetti was supposed to be spicy and it wasn’t. We ordered wine and they brought the wrong wine. Filled with kids. We ate most of our plates, portions were huge!

We ate sooooo well, the atmosphere was really nice, the service was great. Any time

Eat good. The service was inattentive

Pizza Burrata mit kalten kl Tomaten, mit jeweils dem Strunk, der nicht entfernt wurde. Ich erhielt keinen Gruß aus der Küche in Form von Brot und einem Brotaufstrich. An den Tischen ringsum wurde der 'Gruß....' jeweils gereicht.

Friendly service, fair prices and excellent pizza.

Super nice restaurant. Very crowded, therefore relatively loud. Food was great and the price was completely reasonable for the quality. A reservation is definitely recommended.

We sat outside and were initially ignored by the waitress. Very strange. After a while things finally got going. I ordered a pizza calzone (€14.90) unfolded. The waitress looked at me a little strangely at first and then understood what I wanted. The calzone was a decent diameter, you can't complain about that.

Had a terrible stomach ache from the fish.

Very nice restaurant. Great service, very tasty and above all sufficient food. The pizzas are particularly recommended. Great for grabbing something to eat before going to the theater, for example. But of course just like that.

Our experience was not a pleasant one. The carbonara spaghetti was average and didn't come with bread and cheese, plus no one attended to my partner despite telling us that someone will come take her order. Overall it wasn't a good experience.

Restaurant okay. Paying at the end is a bit annoying as only one person collects. For whatever reason....

Nice pizzeria in the Portuguese Quarter. Pizzas huge and very tasty (Vegetariana & Burato), service friendly, music a bit loud.

Truly the best pizza I've eaten so far and huge