Restaurant Zum Stern in Monschau

Unfortunately I have to adapt to the negative reviews, The food was a disaster, mashed potatoes from the bag, knuckle supposedly from the oven, wobbly and not at all crispy, sauce was burnt, sauerkraut was so-so (and that for €26.40) 'The special bratwurst was a simple "grilled sausage" carved into it (€16.90) with bags of puree and sauerkraut. All in all not recommended Price performance / quality was poor, quality below snack level Unfortunately I didn't read the reviews until later, which is a shame... ,

The food is OK. Unfortunately the schnitzels were finished. Drinks under the calibration mark in the glass and then there is also complaining.

The waiters were extremely rude the dessert wasn’t so great. Plus the restroom was dirty. The restaurant inside is nice.

Nice welcome from the Spanish owners. Very quick service and the food was delicious. NICE WARM German decor

The other day I stubbed my little toe on the corner of the table and it hurt less than when they tell me that they don't have a table to eat at in this restaurant. Carlos and the rest of the waiters are charming, the food is delicious (especially the Schnitzel Gabriel and the Haxe) and they were very fast. I can't wait to return to Monschau and be able to enjoy this restaurant!

Recession only about the restaurant Price performance is not okay. We all ordered schnitzels, 2x with mustard sauce and 2x with mushrooms. Unfortunately they were cheap molded chips from the deep fryer. The mustard sauce tasted like a ready-made sauce from a bucket, the fried potatoes were strangely made with indefinable vegetables. Normally there is only doubt and, if you want, bacon. The food was on the table within 5 minutes, which indicates mass processing. For us it was a better "French fry shop".

We went to the Christmas market in Monschau and just wanted something to drink so we were thrown out. We were only allowed to stay if we ordered food!!!! A huge disgrace, that's the last one!!!!

Constantly loud chattering walkie-talkies, there was never a moment when the order was complete and the staff had a special attitude.

Unfortunately, our visit to this restaurant was very disappointing. The waitress was unfriendly and bitchy in her dealings with us from the start. Another problem was the food. The steak was cold and the venison goulash was probably from a can. Hygiene in the restaurant was also particularly worrying. There was no hand soap in the toilet. Overall our visit was very unsatisfactory and I cannot recommend this restaurant.

The food was lukewarm and the second plate was warm but unfortunately just not tasty! Monschau was a great adventure, the restaurant wasn't! That's not even worth one star!

I actually wanted to give the restaurant 4 stars, but unfortunately I threw up immediately after eating. So unfortunately only one star.

Just ate at the restaurant, very nice looking place but it wasn't that tasty especially compared to price

Delicious food and friendly staff

Waiters and service excellent food great I recommend the ago

Cozy place, with tasty food. Chill music and warm atmosphere.

Wir brauchten glutenfreies Essen. Danach hatten wir gefragt. Leider war dann die Haxe nur außen heiss innen am Knochen war sie noch gefroren. Wir haben es bemängelt, das hat überhaupt nicht interessiert. Nie mehr

The rating applies exclusively to the restaurant: We were warmly welcomed and given a table in the middle of the room. The atmosphere is quite pleasant, but that's it. The pork schnitzel with fried potatoes cost just over 20 euros, was small and 100% a frozen product. Had some of Tilmann's Toasties. The fried potatoes were normal potatoes with vegetables, I've never experienced that before. My companion had a deer ragout that was more like mush and tasted like nothing. We paid €58 for both meals and one large beer each. Despite a €4 tip for bad food (the service was trying hard at the beginning), we were also given an unfriendly farewell at the end.

Unfortunately, our visit to this restaurant was very disappointing. When we made the reservation, we had already pointed out that we would be coming with several families and children. Nevertheless, the waitress was unfriendly and rude in her dealings with us right from the start. When we asked about a child-friendly plate, we were told that only expensive porcelain plates from Italy were used. It seemed as if the intention not to break anything was not understood. After asking several times, we finally received five small plates, but they were dirty and had obviously been hastily submerged. When we turned the plates over, the water ran down. See photo of plates with multiple stains. We had ordered five children's portions, one of which was only served after repeated requests, when the others had already almost finished eating. The waitress insisted that we still had to pay for the late meal, which was incomprehensible to us, even though we didn't even accept the meal because the child had already eaten something else. Another problem was the vegetarian dish, which was ordered as a vegetable soup but contained a mussel (see photo). The waitress said: "It must have been a seafood soup" and was unwilling to apologize for this mistake, even though I pointed out to her that it could be very dangerous for allergy sufferers, as I have an allergy to seafood myself . Instead, she pointed out that the mistake was the chef's and not hers. Hygiene in the restaurant was also particularly worrying. There was no hand soap in the toilet even though I reported this twice. Even after an hour the soap still hadn't been refilled. This suggests that hygiene is not guaranteed both for the guests and in the kitchen. Overall our visit was very unsatisfactory and I cannot recommend this restaurant.

Rating of a child-unfriendly restaurant in Monschau We recently had a reservation at a restaurant in Monschau and were unfortunately very disappointed. Despite registering in advance, we were consistently treated unkindly - especially our children. Here are our experiences in detail: • Inappropriate reception: We were looked at critically as soon as we entered the restaurant. For no reason, we were immediately told to be careful not to damage the Christmas decorations - an inappropriate and unfriendly start to our visit. • Rude service: The waitress was annoyed and rude from the start. When we took the order, she greeted us with a curt "Can I take the order?" We looked for friendliness in vain. • Incorrect dishes: A dish was served incorrectly and when we asked, the waitress responded snidely: "I'm just a waiter, not the cook." No apology, no attempt to correct the error - this is simply unacceptable. • Child-hostile behavior: Our children received annoyed looks several times, and the waitress repeatedly rolled her eyes in a demonstrative manner. When asked whether the restaurant was overwhelmed by the number of guests, she answered directly: "Yes, but not with so many children." A children's meal only arrived after about 30 minutes, and other dishes followed another 20 minutes late. Such behavior clearly makes families feel that they are not welcome here. • Outrageous conclusion: To make matters worse, as we were leaving we heard the comment: “I hope they leave soon.” Such comments are an outrage and show that children are not tolerated here. • The only bright spot: Another waiter made a real effort to calm the situation and was friendly. Unfortunately, he couldn't save the overall impression either. Conclusion: This restaurant is absolutely unsuitable for families with children. The service was unfriendly, the children were treated as a burden, and the staff's comments were disrespectful. We strongly recommend avoiding this restaurant, especially if you are traveling with children.

So schlecht haben wir noch nicht gegessen. Wir hätten die Bewertungen vorher lesen sollen. Der Kartoffelpüree war völlig geschmacklos, vermutlich aus der Tüte, das Sauerkraut eine einzige Pampe, die bei einem Gericht als Ersatz für das Püree bestellten Bratkartoffeln entpuppten sich als wässrige Salzkartoffeln (für die auch noch ein Aufpreis von 2,50 € berechnet wurde!),  die kurz in der Pfanne aufgewärmt wurden, das Tonic-Water war vermutlich vom Discounter, wurde lauwarm, fast ohne Kohlensäure direkt im Glas serviert; der Service war pampig und langsam und zu allem Überfluss scheint die Familie, die den Laden führt, den Gastraum als Wohnzimmer (einschl. lautstarker Unterhaltung und schreienden Kindern) gemacht zu haben. Das ganze zu vollkommen überzogenen Preisen (und nur Barzahlung!) - eine Schande für Monschau, wo man durchaus lecker (Café Hüftgold) bis hervorragend (Schnabuleum) essen kann.

Nice environment for the restaurant. Good food but the “Haxe” was still cold so not what you would expect from such a nice restaurant. The other meals were ok but for sure not a highlight.

It is next to the river, the views are beautiful from the hotel room you can see the square and the river. Excellent service, the staff has extensive knowledge of languages, which is very important and pleasant. I would definitely return.

The restaurant was disappointing and seemed unprofessional to me. The chicken schnitzel was still raw. I was afraid of salmonella.

We were not able to inspect the hotel rooms. The beer tastes good, the cocktails don't. Location is 1a and the staff is friendly. Dogs are very welcome. Prices are slightly too high, so a well-intentioned 4 out of 5 points and we will definitely come back

Probably the worst restaurant I have ever eaten in. The quality of the food is 1.) poor and 2.) the cheapest product you can offer. Bread with aioli was the cheapest baked baguette. Cost 5.90 euros. The olives for 4.90 euros can only be cheap mass-produced goods, as it felt like a whole glass (at least 25 pieces) was served at the neighboring table. The schnitzels are clearly finished products, the Monschau mustard sauce looked like mustard from a canister. Dried herbs were sprinkled over it. Even the 1980s sideboards were more attractive and better. The consistency of the game ragout had nothing to do with ragout. Visually so unappealing and an overcooked mess. Simply a complete disaster! In addition, the two main courses were served 15 minutes apart. If you're going out to eat as a couple, that's pretty wrong. The neighboring table was no different. If you make a criticism, the staff will also be abusive and rude. Even more remarkable and insolence is the operator's response to the review. They claim that we ate the dishes and then didn't want to pay. This is a blatant lie! The “ragout” wasn’t even touched. Tried the mustard schnitzel. We still wanted to pay and go to another restaurant. The operator said guests like us didn't need it and didn't take any payment. You can't lie more shamelessly here! And it's also a lie that the neighboring table didn't complain! Outrageous!

Personal der deutschen Sprache nicht mächtig, nach 20 min konnte die Bestellung erst aufgegeben werden.Obwohl der Cappuccino in der Karte stand wollte er uns nur einen Kaffee anbieten, die Frage nach frischem Pfefferminz - Tee mit Honig wurde mit ja beantwortet, serviert wurde der Teebeutel mit Zucker.es gibt genug Ausweichlokale.

Das wohl schlechteste Restaurant in dem ich je gegessen habe. Die Qualität der Speisen ist 1.) schlecht und 2.) die billigste Ware, die man anbieten kann. Brot mit Aioli war das billigste Aufback-Baguette. Kostenpunkt 5,90 Euro. Die Oliven für 4,90 Euro können nur billige Massenware sein, da gefühlt ein ganzes Glas (mindestens 25 Stück) am Nachbartisch serviert wurden. Die Schnitzel sind erkennbar Fertigprodukte, die Monschauer Senfsoße sah aus wie Senf aus dem Kanister. Dazu wurden Trockenkräuter darüber gestreut. Selbst die Anrichte der 1980er Jahre war ansprechender und besser. Das Wildragout hatte mit Ragout in der Konsistenz nichts zu tun. Optisch so unansprechend und eine zerkoche Pampe. Einfach eine reinste Katastrophe! Dazu kam noch, dass die beiden Hauptgänge mit einem Zeitversatz von 15 Minuten serviert wurden. Wenn man zu zweit essen geht, ziemlich daneben. Dem Nachbartisch erging es nicht anders. Wenn man eine Kritik anbringt, dann wird das Personal zudem ausfallend und frech.

Food was very tasty Service great Very child-friendly (there were lollipops, coloring books and pencils and children's chairs Gladly again

Das Essen war das schlechteste was wir je bekommen haben, dazu noch unverschämte Kommentare nach der 1. Beschwerde, wir sind gegangen bevor wir überhaupt angefangen haben zu Essen - die Chefin ist der Oberhammer und bezeichnet sich selbst als „bestes Haus am Platz“ ich sag : Katastrophe - da merkt man das der typische Touri nur 1 Tag kommt und nie wieder einen Fuß reinsetzt . . . Essen und Chefin: Note 6

Unfortunately the shandy tasted like beer mixed with water...unfortunately the schnitzel wasn't cooked through...the spaghetti was okay and the service was a bit overwhelmed. Overall okay,

We had reserved a table two days in advance. We saw how the appointment was entered. And then... we find ourselves in front of a closed restaurant - day off! What else can you say about that...

We only visited the restaurant so one star for the room. Even though we arrived shortly before closing time, we were warmly welcomed and were able to enjoy our drinks in peace. The restaurant is harmoniously adapted and very cozy. We didn't eat anything. Dogs are also welcome there

The first evening of our weekend we had dinner at Zum Stern. Other restaurants have not been able to surpass this. Friendly staff and a delicious Senfschnitzel!

We ate at the restaurant. The food was very good. But the quality of the services was very very low. The table wasn't full but we waited 15 minutes because the waiter didn't wanted to take our order. He's behaviour was very unapropiate and he luck of experience. If you want to eat something good and to pe served very well try something else, don't seat there.

We received a warm welcome and had a wonderful meal for a good price. The service is good and it is strange that they speak better Spanish than German, but that was actually very funny

Delicious food, super friendly service and dogs are welcome😀

A charming restaurant with very good food, the deer and the delicious knuckle. Super attentive staff with knowledge of many languages. We will be back.Thanks to the waiters Mo and Mohamed.

The food was very good and they have very good service.

We were just in the restaurant. The food was not convincing and is not justified by the rather high prices and the long waiting time. Some of the dishes were missing components that were on the menu. The taste was okay, but it tasted like mass-produced goods. The service was still very nice and accommodating, but we wouldn't come back.

This restaurant does not accept honest opinions and deletes factually written reviews.

This restaurant is threatening me with slander for a review I posted over 5 years ago and is attempting to remove negative reviews. What I am writing now is factual. I wrote that review after a visit to the restaurant and can back this up with photos I took at the time. The review I wrote was an honest opinion of the poor food and service, and it is within my consumer rights to express that opinion. I am sure this review will not be approved due to the bullying tactics of this business but if it is approved I would advise any future guests to take photos of your food and receipt and upload these when you review the place in case they threaten to sue you too.

Es una trapa! Bad service, prices not on the menu, not tasty food!

Despite the negative review, we came here for dinner and a beer. The staff was very courteous and friendly and responded openly to our inquiries and referred us to the new owner. Food and atmosphere was great! The invoice was sent to me by email when I asked. I would come back at any time!

I don't think all the negativity is justified. We had a wonderful time here. Delicious Aperol Spritz. Food more than good and service extremely friendly.

Even though we arrived late, we were kindly received for dinner! We also had a delicious meal (recommended: jägerschnitzel).

We were only here to eat. The service was very friendly and the food was good. The knuckles were tasty and the schnitzels were okay.

Already had a super tasty meal twice. Nice, funny gentleman at the counter. They had a great time!

The pork knuckle was ice cold, the lean meat dry. The mashed potatoes tasted like instant powder. The smoked meat was also dry. Not recommended! The service did its best.

Price-performance poor for what it is. Service in a bad mood and overwhelmed. Not the food at the table at the same time. I can't recommend it more. Unfortunately !

Unfortunately far too expensive for what it is, waiters just blowing food disgusting you have to pay extra for everything and cocktail 3/4 only with ice

Wir haben selten so schlecht gegessen. Die Qualität der Speisen entsprechen in keiner Weise den aufgerufenen Preisen. Kartenzahlung gab es nicht.

Be careful, the knuckle out of the oven is often still frozen on the inside. Location is perfect, the rest is forgettable.

Nice terrace on the market and on the water, centrally located. Friendly staff and order came quickly.

We were there for dinner. My husband had the grilled knuckle. Shortly before the end he noticed that the knuckle was still frozen inside. There was no discount because he had eaten almost all of the knuckle. He got a free beer. It might be a good idea to check the inside of the knuckle with a thermometer to see if it is cooked through before serving.

Nice food, but the staff is a bit messy.

We were only guests in the beer garden as restaurant guests. The location is in the middle of the old town and in our opinion is only suitable for having a refreshing drink. We ordered spaghetti, salads and Wiener schnitzel with fries and beer. The salads cost a whopping €16 for the size of a soup plate without bread/baguette - every pizzeria salad is in a different league. The schnitzel €17.90 was the size of a halved roll, the fries fit on a saucer and tasted anything but delicious. The spaghetti tasted good but was more of a children's portion. The beer was bad, only a “Capricciosa” salad was well received by the group. The service and the location were OK, typical tourist scam with a miserable price/performance ratio. Better to move on...

bad service , frozen products , deep fried schnitzel ,deep fried salmon, quickly done in 5 minutes but still waited for 52minutes because they forgot our order .

Unfriendly staff, dirty terrace, beer was warm, menus old and worn. Basically there is no reason to eat and drink here. The food is bland and overcooked mass-produced goods.

Service really leaves a lot to be desired. Food passable. Only the location is good

Delicious food in a beautiful location!!

The food was amazing!!! Perfect service and food, kind staff , the food of carlos was perfect.

Friendly staff, had to ask for my coke 3 times which was a shame. I wasn't very hungry and even though I'm over 12, they didn't bother me about ordering a children's menu. Some of the fries were still a little raw.

Nice meals and great service! Perfect location for a cute and relaxed weekend!

Great service! Very nice people and beautiful location! Not really vegetarian options unfortunately.

Had a nice meal with a motorcycle group. We were able to park the motorcycle well in front of the restaurant. I liked it very much! The 1 liter coke is recommended!!

Nice restaurant. Could store the motorcycles next to the terrace. Service is good and so is the food. Tasty and nice price. And the liter of coke is great!!

Brilliant service, lovely food with fair prices!!

Food was good and hot. But waiting an hour and a half for your food is a very long time.

Great location. Really mediocre slow food

Too bad we can't give 0 stars. Inadmissible terrace services

The Hotel zum Stern is idyllically located in Monschau. The service, food and beer left a lot to be desired. Instead of the Schnitzel Gabriel, we were served the Schnitzel Hawaii. The other guest probably got the schnitzel that my husband had ordered. Since the waiting time was about 40 minutes, my husband ended up eating the wrong schnitzel. There was almost no apology. The Soraya noodles were so-so. I couldn't find the ham. The beer was lukewarm. We wouldn't visit the restaurant again

Terrible service, inefficient, and mediocre food with high prices - never go there if you can

40 minutes to have 3 cokes and extra for rude people

If I could give half a star I would. Only ordered drinks, coke and coffee. Returned the coke, which was unspiked and undrinkable. New coke was better but not real coke. When paying, the waiter told me it was 8 euros. Seemed strong to us. We checked and it was cheaper. When confronted he admitted that it was 6.80 euros. We like tips, but we don't give a cent extra to people who scam you in front of you. In short, be careful what you spend here and what the costs are. By the way, the restaurant next door is much better.

We thought we were sitting at a different restaurant, but the layout of the terrace is unclear. Good, positive further. Friendly host! Neat and polite. The service (man, mid 30s? Thick beard and dark hair) very poor. Doesn't feel like it, doesn't talk back and is very disinterested. We ask twice for a sauce and he starts smoking. Ignores you..! Cold beer? I do not think so. Lukewarm beer. Just kept it outside the refrigerator. Neighbors next to us also complained about this. Too bad, something so simple. Schnitzel was tasty, sauce old/overcooked and the fries were soft and seemed to have been sitting for a while. Cordon blue was not nice and crispy. Sad for the host who does his best, but the man at the counter is really not up to it. It wasn't busy and we fully understand, but this man throws your food down and goes and smokes on the terrace. Shame! Not recommended!

We should have read the reviews here beforehand - they speak for themselves - rarely have we seen such bad restaurant reviews. We were in the restaurant yesterday - sat outside. At first we waited a long time for a waiter, which wasn't due to a lack of staff, but rather due to motivation (many frustrated guests went in to pay after their meal because they didn't want to wait any longer. We provided goulash soup and pork knuckle. We waited again - after more than 30 minutes the food finally came. The small plate of goulash soup was mediocre in taste, but for 9.50 you could actually expect more. But the real deal was the pork knuckle at the hefty price of €26.50 (!!! - in general, the prices were more like a tourist rip-off). It was barely recognizable as a knuckle of pork, the meat was completely overcooked and falling apart! Accordingly, it tasted more than bland. According to the menu, it was even supposed to be cured pork knuckle - either that wasn't true, or it was so overcooked that any cure had disappeared along with the taste. I have never experienced anything like it. Plus the puree, which also tasted completely bland and almost tasteless. After the waiter finally showed up to pay, we kindly pointed out the deficiencies. But he just completely ignored it. It's a shame that so many tourists still fall for it - in places with normal competition, a restaurant like this wouldn't last a month.

Wir hätten vorher die Bewertungen hier lesen sollen - diese sprechen ja für sich - selten so schlechte Restaurantrezensionen gesehen. Wir waren gestern in dem Restaurant - haben außen gesessen. Zunächst haben wir lange auf einen Kellner gewartet, was nicht an zu wenig Personal lag, sondern eher an der Motivation (viele frustrierte Gäste sind nach dem Essen schon zum Zahlen reingegangen, weil sie nicht länger warten wollten. Wir haben eine Gulaschsuppe und das Eisbein gestellt. Abermals haben wir dann gewartet - nach über 30 Min. kam das Essen endlich. Der kleine Teller Gulaschsuppe war geschmacklich mäßig, für 9,50 Kann man eigentlich mehr erwarten. Aber der Hammer war das Eisbein zum stolzen Preis von 26,50€(!!! - überhaupt waren die Preise eher Touristenabzock-Niveau). Als Eisbein war es kaum noch zu erkennen, das Fleisch war völlig zerkocht und zerfallen! Dementsprechend hat es auch mehr als fade geschleckt. Es sollte sogar lt. Karte gepökeltes Eisbein sein - entweder das stimmte nicht, oder es war dermaßen ausgekocht, dass zu dem Geschmack auch jegliche Pökelung verschwunden ist. Sowas habe ich noch nie erlebt. Dazu das Püree, das auch total fade und fast geschmacksneutral geschmeckt hat. Nachdem der Kellner irgendwann endlich zum Zahlen erschienen ist, haben wir ihn auf die Mängel freundlich hingewiesen. Das hat er aber einfach völlig ignoriert. Schade, dass so viele Touristen dennoch darauf reinfallen dort - an Orten mit normalem Wettbewerb würde sich so ein Restaurant keinen Monat halten.

Wrong drink, no card payment. When asked where you can pay by card, “nowhere”. The restaurant next door could do it, so we walked over to eat.

On the way back from holiday we had a bite to eat in "zum Stern" but what a deception! In my opinion, the coke (2x) was from another planet, really not drinkable and certainly not Coca Cola Main courses were actually not worthy of one star. My "Senfschnitzel" was really the highlight of HOW NOT TO DO IT. A soggy meat bomb with an overgrown layer of mustard sauce of an inferior quality...yuck..yuck. A bowl of soggy fries and a bowl of lettuce from which small animals tried to find their way up and were also drenched in a nasty sauce. We thought "debit card and go" ... no, so it was not possible to pay card, only cash 🤨 Empty pockets, clutter up bags and finally be able to pay in cash. EINMAL aber NIE NIE wieder in "zum Stern"

After 30 minutes still no single contact with the unprofessional looking staff. They only serve some tables, other ones get no attention. They rather stay inside. The tables they so serve takes a while and it looks like they don't understand anything. Menu has a weird font which makes reading it impossible. After waiting 40 minutes we left to a better terrace. Better go somewhere else!

We were in the restaurant. Visually appealing and the food is okay. However, the service is not recommended. Despite high consumption (180 euros for 9 people), we were insulted by the landlady as robbers because the children were supposed to share a plate. I have never seen such behavior in my life and I am still outraged.

The food wasn't really hot anymore and it tasted okay...but honestly it wasn't worth the money.

Horrible service, don’t go unless you want to get your mood spoiled

Service was totally terrible. All the waiters were very rude, especially the lady. They charge €1.5 per plate if you want to share a dish! We also waited about an hour for the food.

Terrible staff, the waiters are rude, we waited an hour and a half for food and ended up with an unpleasant dialogue after which we didn’t want to eat anything at all, terrible, I don’t recommend it!

The restaurant has probably had a new owner for two months. In summer it is a beautiful and pleasant outdoor location in a beer garden style and in the center of Monschau right by the stream. The chairs are very comfortable. Every single service person was super friendly, courteous and concerned about the guest's well-being. The food was excellent both visually and culinary-wise in taste and visually aesthetically presented. A small change to our order was carried out and served as requested. The food was served by us (three people) at the same time after a short wait. If we go to Monschau again to get new mustard from the mustard mill, we will be happy to visit this location again!!!!!! We cannot provide any information about the hotel because we were not hotel guests. The toilet was very clean!!! The only drawback to this successful stay with delicious food: Despite the age of card payments, you can only pay in cash...

Very nice atmosphere, friendly staff and good food!

Delicious, great service. In contrast to the previous owners, a very ambitious team and that shows in the quality. We'd love to come back!

We had a good meal and drinks here, the two waiters are friendly and helpful. Much better than the "only pizza neighbor"

Veel te lang wachten. Niet aardig personeel. Andere tafels werden snel bediend, Wij mochten niet eens bestellen. Eten ansich was prima.

We wanted an espresso and apple strudel. The coffee came after 10 minutes and the apple strudel 20 minutes later. That was soon after what other guests had to wait unfortunately. So, never here again

We were outside as a family today. The tables were clean, everything seemed very well maintained and the service greeted us in a really friendly manner. Upon request, we were only allowed to sit for a while with the drinks we had ordered, i.e. without eating anything, and a non-alcoholic cocktail was also served. During the time we were there, various really tasty looking dishes were served to other guests and none of the guests appeared unhappy or hungry afterwards. Unfortunately, we had an appointment to eat at a different location later, so we'll remember the "star" and will definitely come back to eat! Everyone we spoke to was extremely polite, very nice and concerned about our well-being. The interior seemed very cozy and tidy, the toilets were really clean and you could still smell a slight smell of chlorine (which we much prefer to the smell of human remains). A changing table was also set up upon request. For my part, I can't understand the bad reviews. As we were told, the entire team has only been working for a month and a half. The fact that problems can arise at the beginning is normal at every start and certainly the same everywhere else. We'll definitely give the food there another chance and look forward to being guests again. A small addendum because it was stated in a review: The service speaks Spanish. How one can conclude this in Italian is a mystery to me. Maybe swapped restaurants?

Very good experience, excellent food, good location next to the river, I recommend it 👌

We were here for dinner. The ambience is of course great, the location is really beautiful. But that's all that can be said positively. The staff is rude and inattentive and also speaks rather poor German. The food is a disgrace. The pasta carbonara or bolognese we ordered was completely tasteless, and the portions were almost exorbitant for the price asked. The starter we ordered (bread with aioli) came well after the pasta, consisted of five slices of the cheapest supermarket baguette and was therefore also very cheekily priced at 5.80. The apple strudel with vanilla ice cream for 9.50 (!) was, as my sister said, "the disgusting thing I've ever eaten". When paying we were boldly asked for a tip, which we didn't want to give. All in all, a classic tourist trap. Due to the confusing layout of the space, pay close attention to where you sit down. There seem to be better restaurants right next door.

At 7:40 PM I order a beer and a salad. The beer arrives after 20 minutes: warmer than lukewarm. The salad doesn't come. The waiter takes a chair and smokes extensively 2 meters from the terrace. I'm going to ask where it is. "Serious problems in the kitchen," says the waiter. Asking again doesn't help. The kitchen closes customers are turned away. At half past eight I pay 5 euros for the beer. The waiter goes crazy. All restaurants in Monschau are closed. I'm going to bed without dinner.

Om 19.40 uur bestel ik een bier en een salade. Het bier komt na 20 minuten: warmer dan lauw. De salade komt niet. De ober pakt een stoel en gaat uitgebreid roken 2 meter van het terras. Ik ga navragen waar het blijft. 'Serieuze problemen in de keuken' zegt de ober. Nogmaals vragen helpt niet. De keuken sluit klanten worden weggestuurd. Om half negen betaal ik voor het bier 5 euro. De ober gaat uit zijn dak. Alle restaurants in Monschau zijn gesloten. Ik ga zonder eten naar bed.

It's sparkling clean everywhere The food was simply very tasty. Staff very very friendly. The house is an old half-timbered house that has been lovingly restored and tastefully furnished. If you cross the Rur over a bridge, you can eat and drink on the historic market square. We recommend

Excellent service, price and great food. Very friendly staff, they can speak many languages, you feel very welcome

Excellent restaurant, very friendly staff with whom you can speak English, German, French, Spanish, etc. and the food is exquisite.

We were just in the restaurant to eat. Very nice restaurant located right on the river and market. Nice ambience. Attentive and courteous service. And the food was really very tasty! Schnitzel with mustard sauce and calamari - perfect. Always my pleasure!