Basierend auf 448 Bewertungen gefunden auf 2 Websites
Basierend auf 448 Bewertungen gefunden auf 2 Websites
Nº 29 unter 32 unter Monschau
Nº 13 von 15 Restaurant unter Monschau
Stellungnahmen
2 Koffie en 2 appelgebak besteld. Koffie was ok . 1 Appelgebak kwam 10 min daarna en was niet goed gaar. Andere appelgebak was vergeten maar zou na 1 min komen? Kwam pas na circa 15 min en was niet gaar. Ober vroeg of het lekker was, eerlijk antwoord was nee. Meegenomen en 1 appelgebak stond niet op de rekening, dat was nog gelukkig positief. Niet gevraagd of we een nieuwe wilde of iets anders. Na tijdje gevraagd om te betalen, rekening kwam niet. Aan andere ober gevraagd om te betalen die niks te doen had en antwoord: ja, 1 minuutje. Vreselijke ervaring, vergeten van te voren op TripAdvisor te kijken anders hadden we al aan de recensies kunnen zien dat we daar niet hadden moeten gaan zitten.
Beast . 2025-07-17
WEITERE KOMMENTARE IN TripAdvisor
The food is delicious and I was served very well. I recommend this restaurant to everyone.
Marta Mazur . 2025-07-12
WEITERE KOMMENTARE IN Google
I really liked it. The food was delicious.
María Guadalupe Bonilla Acosta . 2025-07-12
WEITERE KOMMENTARE IN Google
Everything was very tasty and I recommend the spaghetti with tomato, the service was good and kind to me
Fernando Lozano . 2025-07-12
WEITERE KOMMENTARE IN Google
I visited with friends and the spaghetti gambas was delicious!!
최은서 . 2025-07-12
WEITERE KOMMENTARE IN Google
It's simply wonderful here, with a pleasant, clean, and beautiful atmosphere. The food is delicious, plentiful, and flavorful. We received excellent service and everything arrived on time. The experience was beyond perfect!
Emily Amaral Carriero . 2025-07-12
WEITERE KOMMENTARE IN Google
The food was delicious, and we had really good service even when we came as a large group of people. The restaurant is in a nice location next to the river.
Jessica Delgado . 2025-07-12
WEITERE KOMMENTARE IN Google
I had olio pasta. The food was good, tasty. Good service as well.
Sayma Sultana . 2025-07-12
WEITERE KOMMENTARE IN Google
The service was great and the food was even better. Great variety and quality.
Mauricio Caballero . 2025-07-12
WEITERE KOMMENTARE IN Google
It was very tasty and the service was great, I can recommend it!
vus . 2025-07-12
WEITERE KOMMENTARE IN Google
I thought the pasta carbonara was incredibly delicious! The same can be said about the service. Definitely recommended!
Marat Bekzenteev . 2025-07-12
WEITERE KOMMENTARE IN Google
I went to the restaurant and had a mustard schnitzel. The schnitzel was OK but nothing special. One negative thing I noticed was that they only accept cash payments.
Jens Jensen . 2025-07-10
WEITERE KOMMENTARE IN Google
Location is nice, but service and food are very bad.
Henk Jan te Brake . 2025-07-05
WEITERE KOMMENTARE IN Google
Wir waren spontan zum Abendessen dort. Leider war das Essen wirklich schlecht. Die Schnitzel waren lauwarm, die Pommes fast noch roh. Geschmacklich war alles eine Katastrophe. Die Spaghetti Bolognese waren völlig geschmacklos und wurden auf einem schmutzigen Teller serviert. Auch die Servietten waren unsauber. Eine Reklamation am Tisch war nicht möglich, da das Servicepersonal zwar bemüht war, aber die sprachliche Hürde zu groß war. Wir haben versucht, an der Theke zu reklamieren. Dort wurde uns lapidar erklärt, dass es neues Küchenpersonal gebe – und dieses eben sehr schlecht sei. In Summe: ein absoluter Reinfall.
Markus S . 2025-06-30
WEITERE KOMMENTARE IN TripAdvisor
We had to wait forever for our food (25 minutes plus). The adults' food came first, and we had to wait another five minutes for the kids' meal (bratwurst with fries). And of course, we had to wait again to pay. The food was okay, though.
F. Schmidt . 2025-06-28
WEITERE KOMMENTARE IN Google
The service and food are a disgrace. Never again.
Bettina Meyer . 2025-06-25
WEITERE KOMMENTARE IN Google
Nice typical for this town atmospheric hotel with an average restaurant. A restaurant like a few others around without any sublime tastes It looks like one chef cooks in them all (I checked) !)
Adam Diller . 2025-06-25
WEITERE KOMMENTARE IN Google
State lontani da questo posto ristorante. Il cibo è di scarsa qualità, cucinato in maniera molto mediocre e servito senza alcuna cura. Il servizio è disorganizzato e poco cortese. Mi è stata portata dell’acqua già versata nel bicchiere senza alcuna indicazione sulla provenienza e fatturata ben 3,40€: inaccettabile. Ho chiesto del pane e mi sono stati serviti tre pezzi di pane duro e riscaldato, davvero immangiabile. Per principio ho chiesto di toglierlo dal conto (anche se costava solo 1,50€) perché trovo assurdo far pagare per un prodotto simile. Un posto da evitare: qualità bassa, prezzi ingiustificati e totale mancanza di attenzione verso il cliente
648Evak . 2025-06-23
WEITERE KOMMENTARE IN TripAdvisor
Very unmotivated staff. The Coke was completely stale. You had to hunt for the schnitzel with the topping, and the fries were ice cold. The schnitzel with mustard sauce was inedible. No sauce... it was pure mustard, warmed up and smothered on the schnitzel. Oh yeah... the salad arrived when we were finished... Never again...
Heike Grams . 2025-06-21
WEITERE KOMMENTARE IN Google
Nourriture immonde: - entrée - goulasch : sort d'un carton. Il s'agit plutôt d'une soupe tomate bien industrielle avec ce goût chimique et addictif très présent. - assiette 1 : Viande carbonisée, purée qui ressemble nullement à de la purée (poudre + lait?) tant au niveau du goût que de la texture. Qualité sous-marque du supermarché et aucun effort pour rendre cuisiner et servir cela correctement. - assiette 2 : Salade iceberg, olives sèches, carottes qui n'ont probablement même pas été râpées sur place,... grande masse de vinaigrette pour masquer les produits qui ne sont probablement pas frais et de sous-marque. - desserts: nous avions très envie de prendre une désert mais ayant été tellement déçus par la cuisine, nous n'avons pas osé en commander.
Marie V . 2025-06-20
WEITERE KOMMENTARE IN TripAdvisor
Unfortunately, this restaurant failed due to poor service. Great food, great location. Unfortunately, you don't get what you order, even though the food is very tasty. The waiters are unfriendly and barely understand a word of German or English.
T R . 2025-06-20
WEITERE KOMMENTARE IN Google
The food was okay, but the portions were significantly smaller than usual at other restaurants for the price (see photos). Service could also be improved.
Roman Schellenberg . 2025-06-20
WEITERE KOMMENTARE IN Google
Very poor. Wish I had checked beforehand. Schnitzel was cold and only mildly warm after sending back. Chips undercooked.
Lisa_Holmfirth . 2025-06-20
WEITERE KOMMENTARE IN TripAdvisor
What inequality what bad. Bad and impersonal service. Bad food. The only positive was the location. The table was cleaned after eating. Flee while you still can
Stephan van Schagen . 2025-06-18
WEITERE KOMMENTARE IN Google
Unfortunately, I can only agree with the recent reviews. The carbonara was inedible and just swimming in oil. The price was comparatively high.
M R . 2025-06-18
WEITERE KOMMENTARE IN Google
For me it seemed like a Tourist-Trap
Tobias Schöneberg . 2025-06-14
WEITERE KOMMENTARE IN Google
We visited the restaurant, but it was rather disappointing. The staff didn't understand you and seemed overwhelmed, the drinks were still sparkling, and the food wasn't great and there was very little of it. A shame... The manager, who came later, was friendly, but she still needs training and trust in the staff. Card payments are only accepted when the manager is in the building, which is also a bit odd.
Kerstin Lohse . 2025-06-10
WEITERE KOMMENTARE IN Google
unfortunately not clean and not recommended
Sasan Jasemi . 2025-06-09
WEITERE KOMMENTARE IN Google
Unfortunately, I can't recommend this restaurant at all. The salad wasn't washed properly, and it had insects and dirt. They still charged full price and didn't offer a replacement. Service was very slow and poorly organized.
Ma Wi . 2025-06-09
WEITERE KOMMENTARE IN Google
You can...but you don't have to. There are much better restaurants in Monschau. Our schnitzel was probably just pressed meat, the asparagus looked like it had just come out of a jar, and I don't even want to think about the greasy fingerprints on the glasses.
Sabine TT . 2025-06-08
WEITERE KOMMENTARE IN Google
I can't comment on the hotel. You should avoid the restaurant. The atmosphere isn't appealing, nor is the food tasty or of good quality. I doubt there's a trained chef behind the stove here. The soft drinks have little to no carbonation. They probably come from 1.5-liter disposable bottles from a discount store. Everything seems dingy.
Nullzwo11bilk . 2025-06-08
WEITERE KOMMENTARE IN Google
I've rarely experienced such friendly service in a restaurant! Even though ice cream wasn't on the menu, they conjured up two delicious sundaes with fresh fruit. And at a great price. Thanks for the flexibility and friendliness 😀
Yaki Dresden . 2025-06-08
WEITERE KOMMENTARE IN Google
We ate a breaded pork escalope with mushroom sauce and a pasta bake. It was good and plentiful, and the waiters were friendly. The only downside was that we asked for bread, which was only served at the end, but it wasn't included in the bill. The location is ideal, and it remains one of the best in Monschau.
Alexis LEBOUC . 2025-06-08
WEITERE KOMMENTARE IN Google
It's super delicious there, a lovely place and the decor is fantastic too ❤️🫶🏽🥰
Lucy Clement . 2025-06-01
WEITERE KOMMENTARE IN Google
Very tasty food, great restaurant
Diny Dicker . 2025-06-01
WEITERE KOMMENTARE IN Google
Very nice location and delicious food. The service could be improved.
Timo Schindler . 2025-06-01
WEITERE KOMMENTARE IN Google
Horrible place. Unfriendly, disinterested waiter who barely spoke German. Requests for salt or pepper took several attempts to be successful. The schnitzel was pressed meat smothered in mustard sauce from a packet, with a small portion of unsalted fries. Then, the craziest part: The waiter spilled a full glass of beer on me and a friend. No apology, no free shot, or any similar gesture. We were handed napkins and were allowed to wipe the table ourselves. At least I didn't have to pay for my two beers. Contrary to what was stated, card payments are possible, but only with great effort. Separate bills are not issued, however; you should work it out yourself using the large bill. Absolutely outrageous, I'll never come here again.
Daniel Feind . 2025-06-01
WEITERE KOMMENTARE IN Google
Disastrous service, and the food wasn't good either. The Google reviews are definitely fake. See Tripadvisor…
Johannes Altstadt . 2025-06-01
WEITERE KOMMENTARE IN Google
We had a great meal here. The haxe is highly recommended and worth the wait. Meat tender and tasty. Delicious bratkartoffeln and sauerkraut and the mashed potatoes were also good.
Jeannette Maurice . 2025-06-01
WEITERE KOMMENTARE IN Google
We ate here. The restaurant's location was super nice! The service ranged from fast to very slow!! But friendly... The food was okay... but far from excellent... The prices were way too high for the rather small portions!!
Eggie S . 2025-05-31
WEITERE KOMMENTARE IN Google
Disappointing experience – unfortunately not recommended I ordered a dish at this restaurant and explicitly stated that I didn't want any spicy ingredients. Nevertheless, the food (spaghetti) arrived with a noticeably spicy flavor. When I politely pointed this out, the plate was taken away without comment – which was fine. But shortly after, another waitress returned with the same plate and asked me in an extremely rude tone: "So, what's the problem?" – a disrespectful way to treat paying guests. When I explained again that I didn't want any spice and had already mentioned this when ordering, she simply replied: "Without any spice, it's just oily spaghetti." There was no apology. I then ordered a different dish and had to wait a long time again – again, not a word of apology or a friendly gesture. The drinks were almost still, and the glasses were visibly dirty. Overall, the food seemed carelessly prepared and unappealing. In the end, we wanted to pay twice and clearly stated this – but they still made us wait a very long time. No one came to the table. All in all, a very unpleasant experience. I will definitely not be back. Addendum on the restaurant's response: Unfortunately, the restaurant's response to my review was just as disrespectful as the behavior in the restaurant itself – including insinuations and ridicule. Those who don't take criticism seriously and accuse guests of lying only demonstrate how they handle feedback.
Zehra Karahan . 2025-05-31
WEITERE KOMMENTARE IN Google
I came here with my family for the first time. The dish I ordered actually tasted okay, which was the only bright spot of the visit. Unfortunately, the rest of the experience was rather disappointing. The service was disorganized and inattentive. We were treated rather coldly and disinterestedly. The drinks were almost non-carbonated, and the glasses were noticeably dirty. The atmosphere was particularly unpleasant: It felt as if guests were more of a burden than welcome. When we asked them to pay, the staff responded with annoyed tones, offering no assistance or apology. In the end, we had to ask for payment several times, even though the restaurant wasn't crowded. This only reinforced the bad impression. Normally, I would have given the restaurant a maximum of one star, but because of the beautiful location, I'm generously giving it two. Regardless, we won't be returning!
Yusuf Karahan . 2025-05-31
WEITERE KOMMENTARE IN Google
Great food especially Saxe! Service a little bit slow. Take your time to wait and enjoy the moment :)
Dmitry Sokolov . 2025-05-31
WEITERE KOMMENTARE IN Google
We just wanted a drink, but we were told they wouldn't open for another 20 minutes. So we sat in the restaurant next door. Two minutes later, the next guests arrived, and they weren't turned away. That's how you scare guests away.
Dirk Bauer . 2025-05-30
WEITERE KOMMENTARE IN Google
Great, great food👍varied and fresh
Oliver Fröhlich . 2025-05-30
WEITERE KOMMENTARE IN Google
I would like to have reviewed the food from this restaurant, but as my wife and I were refused an indoor table I can't. When there are plenty of empty tables inside a restaurant, and you are told you have to sit outside with all the disgusting cigarette smoke blowing into your face, it's extremely unprofessional and unexceptable. I'm an asthmatic, and with a lot of asthmatics, cigarette smoke can trigger an attack. This has happened to us in other German restaurants and it should not happen.
Steven Eisbjerg . 2025-05-30
WEITERE KOMMENTARE IN Google
We only tried the restaurant. An hour after ordering, we received our pasta dish... Very average service. Meh.
Jean-Nicolas Cloué . 2025-05-29
WEITERE KOMMENTARE IN Google
I had planned a barbecue evening, but unfortunately had to cancel it due to rain. A call to Stern, and 30 minutes later, I was enjoying my meal with 13 people! The service was very professional, the food was delicious, and we all felt very comfortable because everyone took care of us the entire evening. The whole group agreed that we would love to come back and thank you 😊
Oliver Schillings . 2025-05-26
WEITERE KOMMENTARE IN Google
It was a warm evening and very good food. Nice moment with friends from Belgium and Monschau
Caroline Jossa . 2025-05-24
WEITERE KOMMENTARE IN Google
Great service...very clean...food was fantastic...will be back...Thank you very much
Tanja Jansen . 2025-05-17
WEITERE KOMMENTARE IN Google
We ate at a very nice restaurant this evening. The discreet but attentive, friendly service made the evening a truly enjoyable one. Thank you for the delicious food. We'll definitely be back.
Oliver Jansen . 2025-05-17
WEITERE KOMMENTARE IN Google
We had dinner at the restaurant yesterday. Very attractive outside, but time seems to have stood still inside. The spiders inside the windows liked it. We sat inside and were looking forward to delicious food. Unfortunately we were disappointed. Three very small mini pieces of pork medallion, 3 (!!!) sticks of asparagus drowned in hollandaise plus a handful of fries for just under 25 euros - you have to bring that first!!! There was a lot of room for improvement in terms of taste, not to mention “getting full”. The service was also rather poor for a restaurant: a side salad was not brought after being asked twice. One meal had an “accident” and only arrived when everyone else was almost finished. It can happen, but the waiter should explain the mishap to the guest in a way that makes them feel valued. Last but not least, it was cleared away, even though some people at the table hadn't finished eating yet. When we were approached by the service staff, we got an eye roll... Conclusion: We wouldn't go there again. A lot of money spent on little and bland food.
I. B. . 2025-05-11
WEITERE KOMMENTARE IN Google
A very nice place, with charm, quiet to eat with the family, they didn't take long in the service and the food was delicious and also important, they speak Spanish.
Vanessa Martínez Rojano . 2025-05-06
WEITERE KOMMENTARE IN Google
Wat een waardeloos restaurant. We werden bediend door een onverzorgde ober met een jas aan! Met een losse nagel aan zijn vinger die hing te bungelen, wat niet hoort naar mijn idee. De bediening in het algemeen was enorm ongeïnteresseerd. We kregen meer drankjes dan we besteld hadden, maar die werden achteloos neergezet, en kwamen dus ongevraagd op de rekening. De cordon bleu’ s die we geserveerd kregen waren rauw van binnen. Ze werden teruggehaald met een boos gezicht en even opgewarmd in de magnetron. We kregen de gekrompen stukjes vlees weer terug. Zo ga je niet om met eten en klachten. Echt een afknapper.
Jos G . 2025-05-05
WEITERE KOMMENTARE IN TripAdvisor
What a crappy restaurant. We were served by an unkempt waiter wearing a jacket! With a loose nail on his finger that was dangling, which is not appropriate in my opinion. The service in general was extremely disinterested. We received more drinks than we ordered, but they were placed carelessly and were added to the bill without asking. The cordon bleu's we were served were raw on the inside. They were brought back with an angry face and heated up in the microwave. We got the shrunken pieces of meat back. That's not how you deal with food and complaints. A real letdown.
Jos Groot . 2025-05-05
WEITERE KOMMENTARE IN Google
Delicious for its places, gastronomy, etc.
ASISTENCIA HOGAR LEON . 2025-05-05
WEITERE KOMMENTARE IN Google
Terrace: slow service unfriendly nice location
Silke Delahaye . 2025-05-04
WEITERE KOMMENTARE IN Google
Ich kann mich den vorherigen Bewertungen nur anschließen. Schlechter Service. Sprechen kein Deutsch. Wir hatten ein Eis mit drei Kugeln bestellt. Es kamen aber nur je eine Kugel. Beschwerde interessiert keinen. Wurde unfreundlich abgetan. Kellner faste die Gläser am oberen Rand an. Mehr als ekelig. Nur Barzahlung
Behrchen . 2025-05-02
WEITERE KOMMENTARE IN TripAdvisor
Not a great restaurant when it comes to the food. My cordon blue was small, very hard (fried in the deep fryer) and a bit chewy. The schnitzel was okay, the spaghetti bolognese was not special either. With the meat dishes you get a small basket of thick fries. It is better to eat at the restaurant next door, which is next to it (more towards the street). Much better/larger signs passed by there. Location is also excellent, the Spanish-speaking employees are friendly. You can only pay in cash here. And you can use the toilet inside (free of charge as a customer).
Titia de Zeeuw . 2025-05-02
WEITERE KOMMENTARE IN Google
Unfortunately, this restaurant visit was a failure. The price/performance ratio is not right here at all, steep prices. We had the mustard schnitzel (convenience product), it was swimming in sauce, the fries had no salt and were soggy. We had forgotten the side salad, so we ordered more. This salad was just sad. Green leaves with a few drizzles of dressing - incredible. It was also clear that these were not trained service staff. When we were asked if it was tasty, we said no. They said succinctly: I'll pass it on to the kitchen, that's it. No recommendation for this restaurant. Be careful: there are 3 restaurants across the entire area - check the menu beforehand!!
Maze . 2025-05-01
WEITERE KOMMENTARE IN Google
Negative experience, very beautiful location, porcelain too and the positive things stop here. Staff not at all kind, friendly or welcoming, it almost seems like we bothered them upon entering. We ordered two Schnitzels, mine normal and my husband's with mustard sauce. Two frozen Schnitzels of the worst quality arrived, cooked in old oil and honestly the Mustard Sauce looked less than appetizing and all this for €18 and €22 or so. At least write that they are frozen products, so the customer isn't disappointed. I helped clear the table, passing all the plates and things that were on the table, I didn't receive any "thank you", in fact it almost seemed like it was due. In the late afternoon we, my husband and I, felt sick to our stomachs. I'm sorry to leave bad reviews but this place seems like a tourist trap to me, too bad.
Giuseppina Fioretti . 2025-04-30
WEITERE KOMMENTARE IN Google
Ein Punkt ist noch zuviel. Die Bedienung bräuchte 0,75 Std bis das Getränk am Tisch war. Und das auch erst nach Reklamation. Das Essen war einfach unterirdisch. Das Schnitzel mit "Senfsauce" war keine Senfsauce sondern einfach nur mit Senf verschmiert. Dafür waren die Spaghetti Bolognese die lustigsten die meine Frau jemals gegessen hat! Der Kellner ungepflegt, nicht bei der Sache, das ganze Servicepersonal der deutschen Sprache nicht mächtig. Die Reklamationen an den Nachbartischen wurden im besten Fall mit jaja beantwortet! Schade um die an sich ansprechbare Restauration!
Eugen S . 2025-04-28
WEITERE KOMMENTARE IN TripAdvisor
They don't add salt or pepper to steak, nor any sauce with it, nor any sauce with the fries, so don't forget to order it, the service clearly doesn't feel like working.
Jackie Wu . 2025-04-28
WEITERE KOMMENTARE IN Google
We ate there because I really wanted to sit by the water. Cheap fried schnitzel at completely exorbitant prices. For exactly the same amount you can get fresh, delicious food in the restaurant right next door. Both restaurants share the outdoor area, so you have to look closely.
Ka We . 2025-04-27
WEITERE KOMMENTARE IN Google
Nice restaurant. I have no opinion about the hotel, we only ate there. Funny that all the staff are and speak Spanish. Not what you expect in a typical German town. Except for the male waiter, very friendly staff. Food was on the table quickly and was also tasty.
Daniel van Buren . 2025-04-24
WEITERE KOMMENTARE IN Google
Restaurant. Staff friendly. Food came to the table quickly. We didn't like the food. Fried frozen food. Not nearly worth the price. Takeaway quality if any. No EC payment possible.
David Sligar . 2025-04-22
WEITERE KOMMENTARE IN Google
Complete failure. The only thing going for it is the location. Great view of the Rur with the simplest snack.
Fabian Mattheus . 2025-04-20
WEITERE KOMMENTARE IN Google
Restaurant frequented by 2 at lunchtime with starter, main course and dessert formula for less than €25 per person, excluding drinks. Beautiful arugula and young shoots salad, goat cheese, almonds, tomato, grapes, honey vinaigrette. Then fries, sweet mustard schnitzel, ice cream or coffee (2 coffees chosen) + 1 Altbier 50 cl and 1 Coca Cola. All for €60.40. Discreet but available staff. Ideal location on the other side of the Rur. Cash payment only as indicated. Clean, beautiful, rustic and romantic.
Thierry Thierry . 2025-04-17
WEITERE KOMMENTARE IN Google
Først og fremmest er beliggenheden helt i top. Man kan sidde udenfor på bagsiden eller i restauranten. Maden var… først ret var en suppe som var vand med grøntsager. Næste ret var schnitzel som var okay og desserten var is som jo ikke kan ødelægges. Hvad der IKKE fungerer er betjeningen. ALDRIG har vi oplevet noget lignende. Sur, tvær, træt og på ingen måde imødekommende. Tysk er ikke vores første sprog, men vi prøver og hvis ordforrådet løber tør smutter vi et engelsk ord ind. Vi blev bare mødt af sure ansigter og det var næsten umuligt at komme i kontakt med dem da vi løb tør for drikkevarer. Det værste var at observere hygiejnen da manden der serverede gjorde små skåle til nødder “rene” da det foregik med en finger rundt i kanten inden den blev fyldt op igen. Så samler vurdering: Ok mad - rædsom betjening.
Heidi J . 2025-04-16
WEITERE KOMMENTARE IN TripAdvisor
Bad food, cordon bleu still raw on the inside. Service just as bad, almost 40 minutes. Waited for drinks
Milana Dürnholz . 2025-04-12
WEITERE KOMMENTARE IN Google
Long wait for waiter and order. Drinks and cutlery were missing. Food was cold. In addition, the meat was undercooked and there was a hair in the salad. Waiters are incompetent and not courteous.
Florence 123 . 2025-04-12
WEITERE KOMMENTARE IN Google
Very very bad service and the food was horrible. The Cordon Bleu wasn't through.
Valentine Evers . 2025-04-12
WEITERE KOMMENTARE IN Google
I've rarely seen anything so bad. For one thing, we waited almost 30 minutes for our drink. When the food came, it was cold, the schnitzel was raw and there was hair in the salad. We had to ask several times for cutlery and side dishes. Really unbearable for a restaurant in the city center of a tourist town on a sunny Saturday. Never again!
Noémie Hennes . 2025-04-12
WEITERE KOMMENTARE IN Google
Bad food, not through, bad service and long waiting times. Very bad
Laurine Curtz . 2025-04-12
WEITERE KOMMENTARE IN Google
Very long waiting time. Meat not cooked through. Little understanding from the staff. I waited longer than I digested
Hélène Reynders . 2025-04-12
WEITERE KOMMENTARE IN Google
Nice large terrace on the water, nice place to sit. Friendly service, beautiful view
Janet Peeters . 2025-04-10
WEITERE KOMMENTARE IN Google
Very charming place with a lot of authentic elements and a cosy atmosphere. The food was tasty, the service was timely and correct. The staff was very helpful and friendly. Recommended to go there and try yourself …
Jurgen Mathy . 2025-04-09
WEITERE KOMMENTARE IN Google
We ordered the drinks, they didn't come. Went back to recommend the drinks. They don't come. The server changes. We recommend the drinks and food. We have a "local specialty" of sauerkraut and a schnitzel. The dishes arrive, no cutlery at the table, we have to wait, the dish is cold. The waiter sighs to give us the cutlery. The meal was tasteless, very poorly served and not at all cooked with worthy products. We ask for the bill. The waiter waits next to us to collect. We report the poor service and deplorable quality to him. The next table had to ask for cutlery for their soups. We had the impression of being inconvenient to spend a moment there. Never again.
Jeremy Duez . 2025-04-06
WEITERE KOMMENTARE IN Google
We ate this afternoon with my husband. Deplorable service. Slow, sighing waiter... no cutlery... or even the next table for that matter. Content worthy of a canteen without taste or flavors. Pleasant location, only positive point.
Cathy Vanderschueren . 2025-04-06
WEITERE KOMMENTARE IN Google
So the location of the restaurant is great, there's a large terrace outside right on the river, feeling like you're in the south. Unfortunately I can't say anything positive about the service or the quality of the food. The service staff is very uncoordinated, untrained and can only speak German very poorly. I ordered a latte machiato and received a coffee cup with milk. The apple strudel with cream and ice cream I ordered also didn't meet my expectations, it tasted like a ready meal. I say there is still a lot of room for improvement. Very unfortunate.
Sarah Giersberg . 2025-04-06
WEITERE KOMMENTARE IN Google
Review refers to the restaurant
Finn . 2025-04-05
WEITERE KOMMENTARE IN Google
Unfortunately the restaurant disappointed me.
Tamara Müller . 2025-04-05
WEITERE KOMMENTARE IN Google
We were only here to eat. The service was noticeably unfriendly and the portions were small for the prices. I returned my food because it was cold. After waiting for a while, I initially just received it back without the cold ingredients due to the language barrier with the English-speaking staff. After again pointing out the temperature problem, the entire meal was microwaved, lukewarm and mushy and returned by the waiter without comment. The taste was okay at best. The fries were really bad and completely unsalted. Salt was provided to us by the neighboring restaurant, which clearly felt sorry for us. I returned food for the first time in my life and the experience was really crazy.
Nick Mert . 2025-04-03
WEITERE KOMMENTARE IN Google
Great hotel! Super tasty food!❤️ We will definitely come back!
Andrea Collette . 2025-03-31
WEITERE KOMMENTARE IN Google
The visit was very disappointing. We had to wait over 45 minutes for our food, the waiter was super unfriendly and the food was below average. The schnitzel was much too thin and drowned in sauce, the rump steak was so mixed that it was really hard to eat. We definitely won't eat there again. Some people left because no service came at all.
Claudia Denz . 2025-03-29
WEITERE KOMMENTARE IN Google
Schnitzels were good, service was great, nice location and good choice on the menu
Jonk Wekkels . 2025-03-23
WEITERE KOMMENTARE IN Google
We really liked the restaurant “zum Stern”. We visited twice and each time we felt welcome here. The service is attentive, friendly and polite. We were served quickly and didn't have to wait. Cozy warm atmosphere. Relaxed music. The food is tasty, well prepared. You can't complain about the price. This restaurant has become our favorite in Monschau, always worth a visit. And it is right in the center, has a good location.
Anastasia Fomina (fominonal) . 2025-03-23
WEITERE KOMMENTARE IN Google
We went to the restaurant and it was really a nice stay. The food was delicious, the waiting time was short and the staff was very friendly. We also had a great view. The restaurant is worth a visit
Marcus N. . 2025-03-23
WEITERE KOMMENTARE IN Google
Very nice service, delicious food and a very nice view of the Ruhr. The restaurant can be reached via a small, pretty bridge, very romantic.
Sina Schneider . 2025-03-22
WEITERE KOMMENTARE IN Google
Cozy restaurant. Friendly service, food (schnitzel) was plentiful and tasty.
Bernd . 2025-03-22
WEITERE KOMMENTARE IN Google
We did not stay at the hotel, but only had a bite to eat. The trout was very tasty! It has a nice location on the water, in the center of Monschau. Definitely recommended for a local dish with a beer! A point for improvement is to make the menu available in English, for example.
Denise Austen . 2025-03-22
WEITERE KOMMENTARE IN Google
We didn't like the food, we had knuckle, and it didn't meet our expectations. As it happens, we ate half of the food and then complained when we paid. A big compliment to the operator here. We should have said something and we would have been offered something different. We didn't have to pay for our food. Everyone else in the restaurant seemed happy. 5 stars because of the operator's great service.
F H . 2025-03-22
WEITERE KOMMENTARE IN Google
Top lekker gegeten super tevreden was erg gezellig zit er vol van het diner koffie toe top tot de volgende keer groetjes doeg
Marcel R . 2025-03-22
WEITERE KOMMENTARE IN TripAdvisor
Our visit to this restaurant was very disappointing. Schnitzel from the deep fryer with thick mustard sauce and soggy fries. Salad with dressing from the bag. Never again. Every fast food place is better. The service did not respond to our criticism. We then got two Amaretto on the house. :-(
Gerlinde Grahn . 2025-03-21
WEITERE KOMMENTARE IN Google
Disappointment across the board – never again! Unfortunately I cannot give this restaurant a good rating at all. The service was poor and unfriendly, you didn't feel welcome from the start. No trace of hospitality or interest in the well-being of the guests. To eat: I ordered a baked schnitzel with ham, cheese and tomato sauce - a real disappointment! The tomato sauce was tasteless, just a red mush with no seasoning. The schnitzel itself was bland and completely carelessly prepared, the cheese was tough and hardly edible. The fries were also disappointing: unsalted, soggy and not even cooked properly. When I returned the food almost untouched, the waitress showed no interest in whether anything was wrong. No inquiry, no regrets – just ignorance. This restaurant is by far one of the worst I have ever visited. Neither quality nor taste is taken into account here. That has absolutely nothing to do with good food! Definitely not recommended.
Anja Fischer . 2025-03-20
WEITERE KOMMENTARE IN Google
Disappointing food and unfriendly service – not recommended! I was at the Hotel zum Stern restaurant in Monschau today and was greeted by a bad-tempered waitress upon entering. No friendly greeting, no smile – just plain rude. Since I was hungry, I decided to stay anyway and ordered a beer and the mustard schnitzel with a side dish. The beer was actually the best part of my visit, even though the glass wasn't even properly filled. The small salad that was served beforehand tasted okay, but unfortunately had large chunks of stalk – that shouldn't happen in a restaurant. When the schnitzel arrived, I was extremely disappointed: a simple piece of meat with a careless mustard sauce smothered over it, with no decoration or presentation skills as portrayed online. The fries were unsalted and completely soggy – absolutely inedible. The worst part? The waitress apparently had no confidence in the food herself, because she didn't even ask if it tasted good. Conclusion: Absolutely disappointing! Terrible service, terrible food, and zero appreciation for the guests. I can't recommend this restaurant and definitely won't be returning.
Christian . 2025-03-20
WEITERE KOMMENTARE IN Google
Today we left for Monchau for the weekend. It is still low season. Fortunately, this hotel is open to eat a mega delicious rum steak. This made our day. You can also go here for a delicious Apperol. Super good food. Rum steak 250 gr.
Peggy Simoens . 2025-03-20
WEITERE KOMMENTARE IN Google
We ate pork knuckle at this restaurant on our last trip to Monschau and were very impressed. That's why we came back just to eat there. The prices have increased significantly compared to last time, but in my opinion, they're justified, and the portions are also significantly larger. I couldn't finish my portion this time either, and my boyfriend couldn't take my portion either, even though he can eat a lot. So we asked the waiter to pack the food for us. Unfortunately, it wasn't until we were eating that I realized something had gone wrong with the packing: 1. The mashed potatoes were missing, and 2. There were leftovers from other guests in the sauerkraut (shrimp shells)! This kind of thing shouldn't happen at all, and for me, that's reason enough not to come back. Too bad :(
Dyerdi . 2025-03-18
WEITERE KOMMENTARE IN Google
From a culinary point of view, it's a total failure. TK schnitzel fried with a pitiful mustard sauce sold for the same price as if it were freshly made. I can buy frozen food better there. Service only with the necessary friendliness, friendly demeanor and serving differently. Location is great and also very nice porcelain for the dishes. But we urgently need a new chef who enjoys his job.
I. B. . 2025-03-08
WEITERE KOMMENTARE IN Google
Eigentlich eine ganz nette Location. Der Service war freundlich, das Essen kam schnell, das war es dann aber auch! Wir waren zu zweit, bei beiden Gerichten war das Pürree und Sauerkraut noch fast kalt und im Grunde völlig geschmacksneutral ausserdem Convenience! Es wurden zwar, mit Entschuldigung, direkt und freundlich zwei neu Gerichte serviert, die dann zumindest etwas wärmer waren aber immer noch nach nichts geschmeckt haben! Für diese Qualität dann auch noch diese Preise aufzurufen ist schon sehr ambitioniert! Unser Fazit einmal und nicht wieder
Jürgen S . 2025-03-07
WEITERE KOMMENTARE IN TripAdvisor
Diese Zeiten sind an besonderen Tagen möglicherweise nicht ganz genau. Bitte fragen Sie immer im Restaurant nach
Ähnliche Restaurants in Monschau
54 Stellungnahmen
Absolutely average snack in a nice atmosphere. Both sausage and fries were solid, but nothing special. The service was nice and the price was reasonable.
580 Stellungnahmen
De schnitzel was zo droog als de Sahara en zo hard als de rocky mountains 🤮. De bediening had er weinig zin in en toen ik wilde betalen moest de eigenaar in de plaatselijke dorpskroeg gezocht worden
977 Stellungnahmen
Employees always very friendly. Food always warm and fresh. Absolutely best fries in the area.
31 Stellungnahmen
Always worth a stop when passing through. When the weather's nice, you can sit comfortably outside. Like everything else, prices have gotten higher here, too. Two small pots of coffee and two slices of cake cost €18. Not exactly cheap. The cake was tasty, though.
14 Stellungnahmen
I bought the delicious fig mustard again. I also try the blackcurrant mustard. We were advised by a nice, competent woman.