REDO XXL Potsdam in Potsdam

Despite not having a table reservation (3 people), we got a table on a Saturday evening in an uncomplicated and friendly manner.

We placed our order through the QR code placed on our table and directly paid via app. After around 40 mins of waiting, we tried to get support from the waiter (the only one for the entire restaurant) who claimed that the order wasn't received, it was not visible in the system and that the place was overloaded to process our order. When we asked how to address the fact that we had already paid 70 euros, we were told that he couldn't do anything about it and we were told to reach out to the number on their business card. Until now, they still haven't answered any of our call to get our money back.

Horrible. Avoid this restaurant! Here you order using a QR code and pay immediately. However, after an hour and a half of waiting for food and drinks, we were told that our order had never entered the system. Even when we showed our payment confirmation and receipt, the waiter couldn't find the order. He was the only server on this busy holiday and did his best, but the restaurant was woefully understaffed and the ordering system wasn't working properly. Instead of a solution, we only received a business card asking us to call ourselves to request the €70 back. But to this day no one answers the phone. I have now contacted the restaurant via email and am still waiting for a response. Save yourself the trouble and go somewhere else!

The place is amazing, food tates like it would be made by your grandmother, and the personel is great and friendly

Absolute scam!! Don't come here! You order through an automatic system via QR code, you pay immediately, after not receiving the food nor drinks for hours they tell you they never accepted the order! Upon showing our payment and the receipt of the order, the waiter still couldn't find our order in the system. He was the only waiter on a sunny and busy holiday, trying to do his best but the place was severely understaffed and the system faulty. We were given a business card to try calling and get the refund by ourself (70€) but they didn't reply to our calls because today is a holiday. I repeat, don't go to this place!!

We had reserved a table for two people today. When we arrived we stood in a dirty and unfortunately musty “hallway” and waited for the staff. The lamp in this hallway was hung at half past seven, fries were lying everywhere on the floor and it immediately made a very lumpy impression... well, after ten minutes a waiter came who was extremely stressed and extremely hectic, and I told him (as he would otherwise have walked past us) that we had made a reservation and showed him our reservation confirmation on my cell phone. Apparently it doesn't matter whether you make a reservation or not, because we noticed that everyone behind us was told that the meal would take at least 2 hours and there was no table for anyone who had reserved. Of course there wasn't a table available for us either and he said he had to see what he was doing now 😂!? Then he was gone again for ages and then served a group of 7 people who were after us! came and had also made a reservation and brought them to an “emergency table”, which is actually only for 4 people. The people also said they had reserved online, the waiter then said "yes, reserving online is always stupid" ... then they don't offer it after all 😂 since we were simply ignored without a word for ages, the atmosphere in the store didn't fit at all and everything seemed extremely stressed and unprofessional, we left haha, that's definitely not for us, we just wanted to do it for fun but no, then we prefer quality and professional service with a nice one Ambience 🙃

Very nice staff, food was great. Thank you SO MUCH for the birthday party

Simply mega. The food was absolutely delicious... the staff friendly and helpful. We'll definitely be back

Are you serious? The kitchen closes at 8:25 p.m. even though it's open until 10 p.m.? In downtown Potsdam?🤦🏼‍♀️

The XXL is always worth a visit, whether in Potsdam, Ketzin or Frankfurt there is something for every taste, you can also choose the portions from L - XXL. The quality of food and service are too good. We will be happy to come back. Salewski family

Food is good, prices are right too. Service is a bit haywire or understaffed when there is a lot going on. Unfortunately, things are often forgotten when it comes to food (sauces, extra cheese, extra bacon, etc.). But overall it works!

Very tasty food, top service, would be happy to come again.

Unfortunately, our experience at RedoXXL today wasn't particularly good. There were four of us here (2 adults + 2 children) and the service was friendly. Since it was a family day, the children could eat for free. Both chose rice pudding but unfortunately this was no longer available. So the kids had to have fish fingers with fries. As a dad, I chose a 1.3kg cabbage roll, which is why I came to RedoXXL specifically. It was time to go to the kitchen. Shortly afterwards the waiter was back and said, unfortunately it wasn't available. Out of necessity and actually not feeling like it anymore, I took the 600g currywurst. I find it a bit irritating that the most important things are no longer in stock at 5 p.m. on a Sunday. The next time I visit I'll be curious to see whether it will get better or continue to be the same. It's a shame René, Potsdam is not as good as Tempelhof.

The staff was super nice. We were served immediately. The food was fantastic, the rump steak was super tender and the others' food was also very good. The crowning finale is a delicious ice cream sundae 🍀 But the best thing was the birthday serenade from the waiter. Very warmly 🥳

We were looking for a restaurant for a conference. We came as strangers, but the waitresses treated us like friends. The food was super tasty.

Celebrated my birthday here and everything was great Food top, service top When it comes to service, I really have to say that the most motivated waiter I've ever had the pleasure of meeting works there Gigi keep it up 👍👍

Highly recommended. Large portions. Gigi and Dennis are the best! I think the rest of the staff is just as great...

A reservation for a larger group was possible at short notice. The service was friendly and accommodating. The food itself was plentiful and tasty. Unfortunately, the only shame is the excessive parking fees in general in Potsdam. The visit cost us €12 in parking fees.

CANNOT BE PUT INTO WORDS!!! We had made a special reservation but had to wait outside for 15 minutes!!! I had a vegan burger and my partner had the spare rips (it was spare rips day, which was meant to be shared, as the menu said). The burger was so rubbery that I couldn't even cut it. There was nothing on my citizen except veggie meat and salad. There was nothing to it, neither cucumber nor vegan cheese or anything else and that for 17€. The spare ribs were so few that he wasn't even full. They were also very thick and greasy. Accordingly, they weren't tasty either. They tasted like old pig. It was just disgusting. The staff literally ran and ignored us!!! Furthermore, they kept running over my head with their plates!!!! That's not possible!!€ never again! Several tables around us complained! We had a “homemade” lemonade; This was so artificial that I now have a rash everywhere! So you can only dream of vitamins and mint like it says on the menu! In addition, the service person simply took my ticket, even though I didn't even want to give a tip, and then walked away. We were neither greeted nor noticed in any way. We waited 1.5 hours for our food and it wasn't cleared away at all!!! The portions weren't nearly as big as expected and were simply disgusting. Around us, people waited even longer for their food. The service was even worse with them because the waiter came up to them with a “what’s wrong now?” !!! NEVER AGAIN!!!!

Table was reserved for 7:30 p.m., food was pre-ordered and paid for. The food came at 8:57 p.m.

I can only recommend it if you are really hungry.

The food was really tasty, unfortunately the price of the side dishes wasn't revealed right away... otherwise great

Great service. Leon was super nice and helpful.

02/09/25 with 14 people here. Meeeeggaaa great service from Leon. We were very impressed by his friendliness, excellent competence and ease with us and we would like to have more employees like Leon in the catering industry. Thanks for that.

Went to Redo as a group on Sunday evening. Respect for the young man (Leon). Not only does he keep track of the orders in a friendly and quick-witted manner, he also always has a quick saying and has excellent control of the store. It's no longer a given today, thumbs up!

We went to Redo Potsdam for lunch today, the service was very friendly and accommodating, the food was delicious and sufficient. We'll definitely be back.

+ Great value for money + Great staff (friendly) + Very nice atmosphere + Food was very tasty There are many different dishes there at fair prices and not only that if you just want to go there for ice cream you can also have the ice cream sundae with either 15 or 30 scoops etc... It is recommended... If you want to be on the safe side that you get a table, you should call in advance as it is very, very popular... We'll definitely be back

Huge portions - real XXL, and delicious food! We recommend the ribs, which we really liked. Additionally, great atmosphere, friendly service and the restaurant open until late. I highly recommend it!

Food was terribly bad!!! Neighboring tables were also appalled by the quality of the schnitzel. Service staff was good.

I can highly recommend this place, if you want great food, with a relaxed service and a pleasant atmosphere.. you've come to the right place..!

Schnitzel and service excellent. I'll definitely come back at some point.

Had dinner at Redo XXL yesterday. It was super tasty and the portions were huge. One of the chefs (Benjamin) also took the time to talk to the customers and ask if they enjoyed it. Top service!

Lots of it and delicious. Staff very good 10 out of 10

Large portion with taste. Great service! We'll be back!

It was supposed to be a nice evening at the redoXXL in Potsdam, unfortunately it was more than disappointing. We were a total of 14 people including two children. The restaurant was busy, there were 3 service employees, everything took forever. We had pre-ordered two Kaiser platters and ordered a portion of mashed potatoes for one child. The drink order was taken relatively quickly, after three quarters of an hour the first half of the drinks arrived, the other drinks, including those of the children, had to wait further. In the meantime the first plate was brought out - lukewarm - we still had plates at that point none, these came and went back immediately, none of the 14 plates were clean!! Small plates were then brought, we still had to wait for the drinks, while after another 10 minutes the second plate came and then at some point the remaining drinks came, the child for whom we ordered the mashed potatoes had to keep waiting after we After reminding us three times, it came at some point... there were fried onions on the mashed potatoes... for a child... the cook meant too well... of course the child didn't eat it. The sauces we ordered were sour. The drinks were brought into glasses that were already cracked; one child's full glass was completely broken. When asked about this, they knew about the problem of thin lenses. In fact, the only positive thing was that even though it was full, it wasn't extremely loud. Otherwise I can't say anything positive, you can definitely eat better in Potsdam. Absolutely not recommended with children.

Girls' group at Redo.... Great service! Leon Schröder is simply great, super nice and attentive. The food was delicious as always. Any time. WE'LL LOVE TO COME BACK.

Food was very good, we both ate a normal portion

Service very friendly and accommodating. Unfortunately, some of the food was cold and the desired degree of doneness of the meat (medium) could not be delivered. The fried potatoes were completely pale and not even remotely crispy. Unfortunately, onions and diced ham etc. were completely missing. The friendly waiter immediately accepted the criticism and returned the food. On the second plate the meat was medium rare and hot as requested. Unfortunately, my fries were also cold. Here too, the friendly waiter accepted the criticism. The drinks were kindly on the house. Thank you. Unfortunately, there was a strong smell of toilet in the entrance area and in the guest room.

Good restaurant with a cool concept. The food was good and the prices were reasonable. The Kaiserplatte we ordered was enough for six people. The employee was very friendly and, after consulting in the kitchen, was able to answer questions about allergies.

The food is definitely not a problem here, the schnitzel was almost perfect. However, I have to say that the toilet smell in the entrance area and the partially damaged and dirty plates don't do the place justice. Furthermore, the two extremely friendly service employees were simply on the edge of what was affordable.

Cool restaurant with a brilliant concept. The service was friendly and helpful. The food was good and sufficient. The price was reasonable. The Schnorrer plate is particularly good. The ribs are very good 👍. The same applies to the currywurst. We had the Kaiserplatte and it was enough for six people.

The food wasn't great this time. Had mashed potatoes with liver, wasn't worth the money. Another negative thing was that I couldn't pay with my cell phone, especially in this day and age. Otherwise it was okay.

Great, cool staff and great offers, lots of things to share, I would go there again and again :)

We went there specifically because we just wanted to try it out. The quantity was okay for the price, unfortunately there were no chicken wings on our Kaiserplatte, they were completely missing. Spareribs and schnitzel were very tasty. Unfortunately they had forgotten our sauces but they were brought to us after we asked. Unfortunately, the plate wasn't decorated in a very appetizing way. Sunday is family day but I didn't find a children's menu on the table. The menu on the table had seen better days and could use some updating. The ambience wasn't great. Next time I would probably choose another restaurant from Redo. Toilet was clean but it took a while for the motion detector to turn on the light. I was looking for the fun moment that is advertised everywhere. Food is okay but the big thing is not the crowds.

Food was good. Service was attentive and the price was right. The salad was also fresh with a delicious dressing

Unfortunately the service failed completely. As a couple on a Friday evening, it's one thing that others ignore you and then get cheeky answers. It's a shame, we'll never come back.

Have been here several times. It's always an experience, everything is wonderful. Went there yesterday with the family, everyone had a lot of fun and of course we carried the obligatory bags with the leftovers home. The service was again absolutely friendly and we had a few jokes despite the crowds. The schnitzels always taste delicious. We didn't get full marks because we have the impression (only our subjective one, of course) that the fries and side dishes are getting smaller and smaller. Three visits this year. Conclusion, absolutely recommended, even with children…

As in almost all Redo stores. Bad service, substandard quality of ingredients. Most of the time something is wrong. Sanitary facilities precarious. Friends complained extensively. No reaction.

Delicious large portions, like homemade.👏👏👍🙋‍♀️

Food of good quality and real xxl portions, service is not that great. Ambience, well, not that great, very cramped.

Huge portions that are easy to share with each other. Very friendly staff and extremely fair prices. An absolute recommendation!!!!!

It's been a long time since we've been there and we were thrilled again. Prices are great, service was very nice and the food tasted great. The star deduction applies to the toilets. The toilet seat was missing from the men's toilet (according to the waiter for 2 weeks), 1 women's toilet was broken and the drying towels were missing from the other toilets.

The store is the biggest garbage. Table ordered and was simply not entered. The staff speaks little to no German. You can also forget to eat and it takes far too long. The store is simply unusable.

Better than expected. I was impressed by the well-prepared food

I'm sorry, but it's been better before, with new service and unfortunately my food was cold. Wouldn't go there again. I was also very disappointed at Seehotel.

Nice atmosphere, modern furnishings. We couldn't test the food because the kitchen was unfortunately closed. Drinks were great. Jamie served us great 👍

Are you hungry? Then EAT HERE to your heart's content. The XL Schnitzel (400grams) with fries was on a platter measuring 40cm x 40cm. If you leave here hungry, there's something really wrong in the world.

We spontaneously called to see if there was a table available if we had to travel 120 km Due to the traffic jam we were 40 minutes late. The hut was full and we had to wait a bit, but it wasn't a big deal as we were too late. Staff was super friendly. The place was packed (staff always with a smile on their faces) despite the stress. Food was super tasty. I can only write it again. Staff 150% given 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍 highly recommended. We'll be back.

Unfortunately, the meat from all 8 burgers we ordered was cold. After the dishes went back to the kitchen, the coleslaw was apparently empty, as it was replaced with a few lettuce leaves without comment. Transparency and communication would have been desirable there. Service was still great - very friendly and super committed!

The food was great again, but the croquettes were already out at 6 p.m. on Saturday evening, and despite having made a reservation for 5 weeks in advance, we had to wait 20 minutes until we got our table and then the space was so tight with the large plates that someone had to take ours Unfortunately, the group had to eat on the window sill gives the whole thing a bitter aftertaste... What a shame 😞

Great love condition. Simply great

Were here today in a larger group. Food was great. Waiters were all nice and friendly.

Unique, thumbs up. Nasir, best man.

Not the first time in a redo but here we were warmly welcomed by Nazir. The food was super tasty and top notch. I'd love to come back

Sofort gerne wieder,super toll sauber,wir waren zur mittagzeit da 13 uhr in potsdam viele tische da aber vorbestllen tisch,es waren ca 30 gäste im objekt. die hölle bricht so zu 18-20 uhr aus alle tische belegt................... hatten die 2000gr platte zu 2weit-super ,nicht vergessen ,kann alles mitgenommen werden behäter mitbringen, guter service- kommen wieder aus berlin- spandau, gute öpnv bis vor die tür ( Potsdam )

Food and drinks were good. Service was miserable. Waited 45 minutes for the first drink. Staff not attentive. After placing the order, you will first go for a smoke before the order is processed.

Quite fine and nicely centrally located. Friendly staff. Food as the name suggests, with generous portions.

Unfortunately we were disappointed. Had dinner there on Sunday at 12:30 p.m. with a reservation. Or rather, I'm still sitting at the table and feel compelled to write a review straight away. Right from the start when you enter the restaurant between the two rooms there is a strong smell of sewage and urine. The toilet on the right is missing its toilet lid and is ostentatiously placed on the window sill. Apparently there was no cleaning here either. Instead of paper towels there was a kitchen roll on the sink. The toilet on the other side of the restaurant was not clean and is suitable for small to medium sized people. There is little space available. The service with one waiter for the whole restaurant is very slow. The waiter is nice and friendly but clearly overwhelmed and fortunately the restaurant is not full. But you also notice the dissatisfaction at the neighboring tables and notice that other guests also have to wait a long time for drinks, bills and food. We used our neighboring table to get rid of our dishes for the next course. The food looked well prepared. Unfortunately, the orders weren't processed quite correctly and of course there were delays and we couldn't start at the same time. The taste was ok but my schnitzel wasn't completely cooked either. My GDR solijanka only contained minced meat and didn't come close to the taste of the GDR recipe, but it was ok. The drinks were delicious, cold and stylishly presented. Unfortunately we couldn't pay with Applepay because the card machine was broken. Overall we were very disappointed. The impressions on social media had promised us otherwise.

Food was absolutely not reasonable! The fried potatoes just tasted like old fat and the schnitzel wasn't a hit either. I definitely won't come here again!

We haven't had such a bad meal in a long time...we wanted to try it. .The Redo XXL has nothing to do with gastronomy at all. Bistro food, at gastronomy prices. Finished products... If you celebrate the concept with the XXL schnitzel etc., it's okay, but the normal portions have nothing to do with cooking. A disgrace for the craft..Starters taste like nothing, garlic baguette is already rock hard and no seasoning..Jagdwurst is not hunting sausage but pre-breaded beer sausage, the cheapest pasta you can find..zero spices..zero love for it. So if you value good food...you should give it a wide berth! Too bad

Food OK, but you can't go wrong with schnitzel. The service was absolutely poor. Electronic ordering not possible, service then has no idea about their own offers. Clearing tables doesn't seem to be a common thing here; people walked past several tables, but the dirty dishes remained. Well, you don't have to have that again... Unfortunately, in the end you couldn't pay contactless because the device probably fell down.

Unfortunately very disappointed! Waiting time for food was 80 minutes!!!! When asked, it was explained that the kitchen was currently very busy. But at least there was a “short” on the house as a consolation! To eat: Some of the fried potatoes were not cooked through and some were cold. The schnitzel was so heavily fried or baked on the edge that it was hard and dry. Sauces were heavily flour-heavy. Knobi sauce was ordered with the baked mushrooms, but sourceme came. Service only came upon request, no question as to whether it tasted good. Very unfortunate. We've been coming here for years, whenever we vacation in Potsdam. Unfortunately, the service in particular declined from time to time. We will not be coming back for these reasons.

Agreed pick-up times serve as a rough guide even though the restaurant was empty. After almost half an hour late, the food finally arrived. No apologies…extremely unprofessional. Now about the food: Jägerschnitzel -> full of cartilage GDR Soljanka according to the card = 3/4L -> reweighed at home = 403ml including the assiette into which it was filled. In my opinion this is clear fraud on the guest. I have tried to contact the Redo group to clarify the matter but so far no response.

The service was very friendly. However, the steak was lukewarm and tough as a shoe sole 😞

A great evening thanks to the good advice from Nasir. The food and the beer are simply amazing. Again tomorrow.

Hello Team Redoxxl We have one point of criticism: if we order knoffi bread it should contain at least a hint of garlic. Otherwise the hamburger was okay. What caused some irritation was the oats on the bun

It took 1h15 from ordering to eating, even though the restaurant wasn't full. Unfortunately, this spoils the overall impression.

Rahimi served us brilliantly. Friendly and fast! How cool is that!?! GiG!

RAHIMI served us great. GIG, how cool is that?!

Service hardly comes, last meal came when the first was finished, food average quality, Instead of beef schnitzel there was pork schnitzel, the bill came after 1/2 hour after several requests, the ambience was actually nice, the service was friendly

After a walk through the Dutch Quarter, we ate lunch on the terrace with a view of the Nauener Tor. Drinks and food large and tasty... We liked the homemade lemonades best... There is plenty of space on the terrace, but also inside. Only the sanitary area still has reserves...

After waiting almost 2 hours for our food, we got the first three dishes (out of seven) cold! Including schnitzel, rump steak & chicken. Cold sauces, old fries, ancient salad as a side dish. Then another 2 dishes came. Not completely cold, but not hot either, let alone warm! Until then, none of us had any cutlery! So the rest of the food got just as cold. We looked for our cutlery from our neighbors. Really embarrassing. After the last two meals came, the cutlery also came. Unfortunately, far too late. The last few meals were ok. Oh well. There was a whopping 30 minutes between the first meal and the last. Such an unheard of thing. Various staff asked 3 times what was going on. If you haven't figured this out in the meantime, you've probably ended up in the wrong job. In addition, the “Mojito” only consisted of alcohol. It was a horror meal! We will never go to this store again!

Very nice service. Delicious food, clean atmosphere.

Food is great Staff could be more attentive. Had to call staff several times

Very nice employees. The schnitzel was good, of course it can't be compared with a good Viennese schnitzel, but I don't rate this restaurant as a comparison to local/upscale cuisine either :) Perfect for a day of eating. The fries and salad were very good. Fries very crispy and well fried. As a customer you definitely feel like you are in good hands.

Great place. Worth visiting at least once. The price-quality ratio is adequate. The service was nice and helpful. Food fresh, tasty. 28 cm diameter hamburger....!!!!

This is actually where I prefer to eat.

Order with the QR code, pay with PayPal and after a short time the ordered ice cream sundae will be on the table.

We were served quickly, but unfortunately some of the staff lacked the ability to speak. Unfortunately, we also had to ask for cutlery and it was also streaky. The lemonades were ok, but nothing special and not very refreshing. We ate the 2kg schnitzel with “a huge pile” of fries. The schnitzel was ok, but strangely fatty and wobbly in places and the breading wasn't particularly crispy. Price-performance ratio is just right, but only because we divided it between 5 people. Both the fries and the meat lacked seasoning. The side salad was a bit sad somehow. Dry, desolate and very little. There was also mushroom cream sauce, pepper cream sauce and hollandaise sauce. The pepper sauce had something, but overall the sauces were more soggy and mushy than creamy and wholesome. Not worth a cent to be honest. If you want to see large portions you can spend your money here, but I was looking for really good quality in vain.

We stopped there spontaneously and it was a good decision. The cocktails are super delicious. The xxl schnitzel tasted very good and we also liked the ambience inside and outside. The young waiter was willing to talk and nice. The device with the buttons (ON THE PHOTO) is a great invention and I didn't know it yet. I can definitely recommend you. Thank you very much for that 🤗🤗🤗

The food was a bit cold and unfortunately there were no spoons to put the fries/sauce on your own plate. Otherwise highly recommended

Super nice service. Unfortunately my food was lukewarm.

The weather was good and you can also sit outside. Great food, super friendly staff, waiting time was ok. I have rarely eaten so well, so much and really cheaply. A must for me on my next stay in Potsdam. Be sure to pay attention to the xxl 😀. You can feed a whole family with a meat platter or pasta for little money and it was delicious too. Keep it up guys. Gladly again.

Very friendly and fun service. The food is “sufficient” and super tasty. Classy seasoned. Everything was a great experience. Gladly again and again!

4 people couldn't make this plate, enough for 6 people. But it was definitely cool. The ribs were the absolute dream on this record.

These are really large, XXL portions. Not only MSse are offered here, but also class. The dishes are super delicious! Everyone gets full here and takes something home with them. Super tasty meat, great! Service is very attentive, even if the concept of ordering everything via cell phone is prone to errors given the large selection with many variations. At least you can still order from a waiter😉 Unfortunately the waiting time for the food is long (we waited over 50 minutes for 3 dishes and the starter soup came last!!!) The excuse was the normal: new chef etc... There are a lot of places, both inside and outside. Value for money is great, we would love to come back.

XXL Restaurant REDO, I knew it from films and television, so it was necessary to stop by for a visit. We were lucky and got a seat outside. You should take some time to look over the menu and decide what you want. Ordering is possible at the service, but also online, the process takes some getting used to, especially if you have already ordered the drinks from a service employee! The food is of high quality and I didn't finish my schnitzel XL even though I came very hungry. Basically it was a successful evening, I deducted one star because the service took a lot of time, despite the bell ringing at every table.

Lovely location, delicious food, huge portions and good prices. The service in general a bit slow, except one young boy super quick and very friendly.

You sit outdoors and can eat well and in abundance.

The meals are XXL, the staffing ratio is XXS. The operator is making false savings, which is at the expense of staff and consequently customer satisfaction. One person at the tap and another on the floor is simply not enough for a full restaurant. Despite the enormous waiting time and the incorrectly served food, I can only praise the staff. The fact that they don't just give up their aprons under such adverse conditions is impressive.