Prätor-Haus - Da Luigi in Lübeck

Unfortunately the service was subpar. As soon as we took our seats it was made clear to us that we had to leave after 90 minutes because the next guests would arrive then. We replied that we made a reservation 8 weeks ago and just wanted to eat in peace, from then on it was almost ridiculous. We had to wait forever for the card, then we were asked every 60 seconds whether we had voted. The main course then came, our starter was forgotten. So let's go back to the main course and give us the starter. Then wait a long time... then only two skin passages instead of three. A main course, the recommendation of the day, came in appetizer size, so much too small. Third main course finally arrived and another appetizer-sized portion, of course the bread was also forgotten. Then came the bill, of course two starters were charged as a main course, which is of course much more expensive. Invoice was changed, no apology or anything like that. The staff was extremely overwhelmed by the many guests, 3 people in service, 2 friendly and one of the ladies was rude and rude. The food was really very good, but the stay there was a complete disaster.

The restaurant has unpleasant reviews removed via Google instead of taking the criticism seriously. The reason given by Google is: copyright infringement. No, I am the author of this review and have already filed a complaint with Google. Our table was given to other guests despite the reservation period of seven weeks. The food was not good, one dish was completely wrong and the service was sloppy. As you can see here, the problem of table reservations is well known. Criticism serves to optimize operational processes. See it as positive that you can change something. Here then again. We don't think it's okay. Just improve and POINT.

A really great restaurant with very tasty food, a great ambience and very attentive staff. Highly recommended!

Excellent service, delicious food. My first choice whenever I come to Lubeck 🙌🏼

I was really impressed by this beautiful restaurant. The atmosphere is welcoming and the staff is extremely friendly and helpful. But the strong point of the place is undoubtedly the cuisine. In this restaurant you will have the opportunity to taste typical Italian traditional products. I highly recommend this place to all lovers of good food!"

Yes very! The ambience is historic, the food is wonderful and the service is extremely attentive.

The ambience is excellent (apart from the fact that a song played on a continuous loop the whole evening), but the food is unfortunately a bit bland - unfortunately you always have to add seasoning - and the service is not very attentive.

Very cozy and genuinely Italian restaurant, whimsically good food and good wine that was selected by our waitress Peggy. The service was fast and professional! Peggy had a lot to do in a crowded restaurant but still gave each guest a smile and some small talk as she went around serving, very homely and familiar :).

Very tasty food in a great atmosphere. The staff was very friendly and the food came quickly!!

A very tasteful and historic location. The service and food were excellent! Table reservation for 2 people went very smoothly. We will definitely come back to this excellent ristorante.

Excellent Italian restaurant in Lübeck's old town with exceptionally good quality and excellent service for tourist centers.

Famoses Abendessen, in historischen Räumen mit Lüster Kronleuchter und alten Elementen Stilvoll eingedeckt mit Kerzen und Rosen 🌹 auf jeden Tisch. Herzliche Begrüßung, einen kleinen Empfangstrunk zur Karte. Das Essen selbst könnte nicht italienischer sein Vorspeise Hauptgang und Nachspeise war perfekt. Der Espresso einfah belebend aromatisch.

Best Italian far and wide - absolute favorite Italian.😍 Food 10 🌟 out of 5 🌟 💛 Beautiful ambience in Lübeck's historic old town. Mega friendly staff It's best to always make a reservation......especially when the garden terrace opens again.🍀😘

Historical ambience, romantic atmosphere, friendly service, excellent fresh food

Cozy local, delicious food at good prices. But the best thing was the super attentive, pleasant and happy staff. Great recommendation from here

My girlfriend and I had a fantastic New Year's Eve dinner here. Fabulous

We booked a table for 10 people for New Year's Eve. The order was even confirmed to us again by phone. Unfortunately we were in the shop that evening and all the tables were taken. Instead of an apology we were asked outside. Mistakes can happen, but in our case 10 people had a ruined New Year's Eve and ended up on the street...

Despite making reservations several weeks in advance for New Year's Eve, we as a group of 10 people who had traveled to Lübeck specifically for that evening were turned away in a very rude manner. When we arrived at the restaurant at the agreed time, it was suggested to us that we had definitely not made a reservation at this restaurant and were asked to look for something elsewhere. However, we were able to prove on site that we had called the restaurant several times to register additional guests and make the reservations. A solution from the operator would be expected to quickly resolve the problem. This did not happen in any way and getting a table at another restaurant at short notice on New Year's Eve is an impossibility. Despite the otherwise good reviews, I have to say that the quality of service we received was subpar. We would have loved to dine in this restaurant but under these circumstances I cannot recommend this place.

We reserved a table early by telephone, but unfortunately we were informed upon arrival that the reservation had not been made, contrary to what had been agreed. Unfortunately there was no compromise response and instead we were sent away.

Ladies and Gentlemen I had reserved a table two weeks in advance for December 31st, 2024, New Year's Eve - for 10 people. The lady on the phone was courteous and friendly. We were talking about a table that is available open-end. Full of anticipation, friends came who had traveled 2 1/2 hours and we made our way to the restaurant. When we arrived we were greeted by a lady who looked surprised when we said we had a reservation. A gentleman came over and asked me when I called and said that it couldn't be that we had made a reservation if we didn't know that a 4-course menu was offered. He presented it as if I had made it up. To check if I was calling somewhere else, I looked up the phone number, which was the restaurant's phone number. I am disappointed that the Lord has treated me as if it were my fault. That's not how you treat customers. Sorry, none. Unfortunately we won't be going here anymore.

The place was great! The house is old and very atmospheric. It looks and feels cosy. The stuff was very friendly and very fast. The food was delicious and they offer a welcome drink which is rare in Germany. Would highly recommend to visit the place if you are in Lübeck.

The restaurant does not meet my expectations based on the top reviews here. The food and service are mediocre at best. We certainly won't be coming back.

I have lived in Lübeck for over 25 years and unfortunately I have not been to this restaurant until now. Today was the first and definitely not the last time! It was just great! Simply recommended!

Ich war heute mit meiner Schwester und es war alles Perfekt . Das Team sehr freundlich Gerne kommen wir wieder Unbedingt Empfehle ich weiter Danke Da Luigi

Simply recommended, we tried the Christmas menu on Christmas Eve, absolutely delicious, great owner, here the guest fills up at home, again and again.

Won't come back, the good rating is a bit incomprehensible to me. The food was okay and was delivered quickly, but in my opinion there are much better Italian restaurants in Lübeck in the same price category. Unfortunately the service was weak and quite unfriendly. The beer we ordered was only brought on the third request (and then charged three times even though only one arrived), the food was served grumpily and simply pushed into our hands with a 'Here'. The female employees in particular were quite rude in their service; there was no sign of friendliness. The only positive thing to note is the nice atmosphere.

Vom Eintritt bis zum Dessert -alles perfekt! Unser Tisch stand bereit ,alle Gänge wurden ohne lange Wartezeit top arrangiert serviert. Die Küche versteht ihr Handwerk. Das stets aufmerksame,freundliche und top eingespielte Team bereitete uns einen schönen Abend. Wir kommen auf jeden Fall wieder.

Very good food, very good service.

Spiste her for andet år i træk, og vi var ikke i tvivl om at sidste års succes skulle gentages. Absolut et gensyn værd, book i god tid.

Autentisk lokale med super service og meget opmærksomme tjenere. Alt vi fik var godt, kan anbefale bruschetta, minestrone suppe og deres gode pasta retter. Glæder mig til næste gang

Were here yesterday with 7 people for our Christmas party for dinner. The food was good and tasty. The service, however, was more than bad. At the beginning the waiter showed great euphoria, but was not seen at our table for the rest of the evening. In between we weren't even asked for a 2nd/3rd. Round drinks, let alone asked for a dessert/digestive/espresso after dinner. Instead, we were repeatedly asked about our glasses and whether we still needed them. That's not what I imagine a good Italian to be (website: "Best Italian in Lübeck"). Unfortunately no recommendation...

Despite an existing reservation, a group of over 20 people were turned away at the door on the confirmed date. Completely inaccessible behavior with refusal to clarify with a responsible body. Never, never again!

Había hecho reservas hace 2 meses para 6 personas el viernes 29 de noviembre. El día anterior recibí un mensaje del servicio de reservas: "Gute Nachrichten, calvo steht Ihr Essen im Prator - Haus - el Luigi an. Pero cuando llegamos al Luigi a la hora reservada ( 18 : 30 ) nos dijeron que habían cancelado nuestra reserva enviándome un correo electrónico media hora antes ( 17 : 57 ) . Afirman que habían tratado de contactarme por teléfono, pero no lo habían logrado porque había enumerado un número equivocado e indicando así que era MI culpa que nuestra reserva hubiera sido cancelada. En mi opinión esta explicación es un claro encubrimiento para ocultar el hecho de que nuestra mesa había sido 'vendida' a otros huéspedes hambrientos. Vinimos desde Dinamarca para experimentar Lübeck en Navidad y para tener una comida extraordinaria y deliciosa. Pero la forma en que nos trataron en el Luigi fue una desgracia.

Vi hade bokat bord men fick vänta 1h på bordet sen ytterligare 1h på maten. Otrevlig personal och väldigt trång lokal. Maten okej men inte mer.

Vores reservering var blevet væk. Heldigvis kunne vi fremvise en messenger samtale som dokumentation. Vi ventede 1/2 i baren og fik et bord. Lækre pastaretter med rigelig mad. Hyggelig restaurant med god akustik og mulighed for at snakke sammen.

Appetizer plate covered in balsamic vinegar. Everything just tasted the same. The eggplant is a mixture of wobbly to raw. Saffron risotto without saffron. Salmon on spinach without spinach but on an unseasoned bed of vegetables - rum steak with Gorgonzola sauce without Gorgonzola but with herb butter. - Service worker who had to send a colleague because she didn't understand you. If you're not up to Christmas parties, you shouldn't do it. Apparently a normal visit is ok. Unfortunately we cannot recommend it.

Very tasty pizza, top service, super fast and friendly. I'd love to come back.

A restaurant on the old town island of Lübeck in a side street near the pedestrian zone. The restaurant is located in a historic old town house, beautifully renovated and attractively furnished. The staff is friendly, funny and very attentive. We had made a reservation, which was certainly important as the restaurant was very busy in the evening. The food was very tasty, the pizzas were large, well topped and well prepared. The pasta dish was also very tasty but unfortunately the quantity was rather too little. The restaurant is definitely recommended.

We were there the day before yesterday and it tasted great and the service was also perfect

Ordered table for eight weeks. Still didn't get it. Forgot my wife's food. Steak Gorgonzola without Gorgonzola, service friendly but helpless. We canceled our New Year's Eve dinner for eight people today.

Very good, authentic Italian cuisine with good wines and aperitifs.

Wir waren schon mehrmals im Luigi, waren immer begeistert und fühlten uns gut bewirtet. Beim jetzigen Besuch mit 4 Freunden waren wir doch sehr enttäuscht. Bedauerlicherweise war der Service-Mann komplett überfordert. Aufgrund der Situation, dass leider eine Person erkrankt war, wurde uns verständlicherweise ein 4-er Tisch gegeben. Wir waren gegen 17:30Uhr die einzigen Gäste. Danach haben wir eine Flasche Wasser erhalten und die Gläser wurden befüllt, obwohl wir noch keine Getränke geordert hatten. Irgendwie hat die Service-Qualität und auch Portionsmenge der Speisen deutlich nachgelassen, wobei die Preise erhöht wurden. Ferner fehlt auch inzwischen grundsätzlich der "DANKEschön-Gruß des Hauses (Espresso, Sambuca, Grappa etc.)". Das ist insgesamt sehr schade. Anmerkung zur vorherigen Reservierung: Leider ist es bisher immer bei Reservierungen per QUANDOO so, dass wir im Nachgang vom Reservierungsportal angeschrieben werden. Angeblich sollen wir nicht beim reservierten Termin da gewesen sein. Das stimmt aber leider immer nicht!!! Warum klappt es nicht? Woran liegt es? Zweimalige Nachfragen per Email bei der Chefin blieben leider unbeantwortet. Leider gibt es viel Verbesserungspotential. Zunächst wechseln wir das Lokal und beobachten die Bewertungsportale.

A really excellent restaurant. Brilliant food, great ambience. What is particularly noteworthy, however, is the exceptionally attentive and friendly service. Everything was always great for our group of 20 people. Whenever I'm in Lübeck again, I'm already looking forward to dinner there

Pizza with frozen vegetables (cauliflower) - wasn't that good... and: if a guest didn't like it, to be fair, an offer (dessert, drink, something) should come, but it didn't. I wouldn't go there again.

Excellent price-quality ratio!!

Can only be recommended. We were completely satisfied

Great location, very good food, great service, nice operators. A bit noisy when full. But that is due to the height of the room. A location in an (old) residential building - brilliantly implemented.

Thank you for the nice stay in your restaurant❤️

Wir waren schon oft im Luigi und sind dieses Mal total enttäuscht worden ! Alles ist anders geworden , kein echtes Lächeln der Inhaberin war mehr zu sehen und es kam mir lieblos vor ( das Essen leider auch ) ich hatte zb . Saltimbocca ( nicht gut ) Fleisch so dünn und lauwarm , Gemüse hart und nicht so dente , insgesamt nicht schmackhaft ! Mein Sohn Scampis ( Gemüse auch hart dazu ) die Pizzen 2 Mal viel zu dünn ! Wir mögen zwar keinen dicken Teig , aber dieser war wie Papier ! Prosseco süß und das Bier nicht kalt ! Was waren es noch für Zeiten , als Luigi noch da war ! Wir hoffen sehr , das es wieder besser wird und die Inhaber wieder Freude an ihrem Restaurant haben !

Thanks so much guys! Delicious, Beautiful and Very Strong 😋🥰💪 HI, D'Angelo family.

Fantastic food atmosphere like being in Italy 😃 Even the music was perfect. If you have to say something, the serving was a bit fast. But not the great importance, can only be recommended 👍🏼☺️

Pretty old town restaurant, great food, nice service with humor

Super friendly service. Good pasta dishes and excellent desserts

The best food, very delicious, good ambience friendly staff.,

Very authentic and delicious Italian. The food was really good and the service was also very polite and professional. Have rarely eaten such good Italian food. We'd love to come back!

Great Italian restaurant. Very tasty food, very nice service. Gladly again!

The best restaurant in the town.

Had a lovely experience with my family. Staff were attentive and friendly. Would recommend

RECOMMENDED! - HOSPITALITY is very important here: Dinner for 2 adults and 2 children could be easily reserved. The pizzas and the dessert were excellent, unfortunately the Diavolo pizza was too spicy for the youngest - the result: complete understanding for our son and another pizza could be chosen to eat, although NEITHER of the two pizzas had to be paid for. Something like that has to be praised. Thank you again from our family 😃

Lovely restaurant.For sure i will go again .

Delicious food,friendly staff.I would say the best restaurant in the town.I will go again soon.

This is one of the best Italian places I’ve been to! Top quality food and service. If you are visiting Lübeck, definitely avoid the boardwalk restaurants that pretend to be proper Italian, and come straight here. Very fair prices for very good quality!

Best Italian in Lübeck Very friendly welcome even without a reservation. Wonderful table on the "upper deck". The house exudes atmosphere and its owners are the perfect complement. Great fresh food, delicious daily recommendations and super attentive service. It doesn't get any better. A special compliment to the chef!!!

Amazing restaurant and very friendly staffs!! The foods are delicious!! 👌🏾 I will definitely come back again!

Auch ohne Reservierung bekamen wir einen tollen Platz auf dem „Oberdeck“. Der wirklich sehr freundliche Empfang war klasse. Nun zum Essen. Die tollen Empfehlungen des Tages waren vortrefflich. Der Koch versteht sein Handwerk und man spürt hier überall die Liebe zur Gastronomie. Das Ambiente des „alten Hauses“ ist nicht zum überbieten. Ich verstehe, warum der Laden hier sehr gut besucht war, und sicher auch weiter so besucht wird. Meine absolute Empfehlung und großes ein Lob ans Team. Grazie Mille a tutti

Very good address! Fresh and very delicious food! We had a blast! Attentive and pleasant staff, also very good atmosphere!

Like at home, Italy on the table

Amazing restaurant, friendly staff, delicious food. I will go again for sure

The best restaurant in the town.

The pizza and tiramisu were very tasty, the atmosphere in the beautiful old building and garden was very inviting..

Tisch vorher bestellt und, sehr freundlich zugewiesen, auch bekommen. "Gemütlich" kann es nicht richtig werden. Dafür ist das Restaurant zu italienisch (zum Glück!) und auch zu beliebt. Also: Volle Bude hier! Mächtig was los. Musik, Hochzeitsgäste, und eben voll und entsprechend laut. Aber irgendwie auch ansprechend. Die nette Bedienung - vom Senior bis zu den aufmerksamen Service-Kräften. Eine solche Wertschätzung - egal, was von dem Besuch zu erwarten ist - das war schon angehnehm. Die Bedienung kannte nicht nur die Karte - sondern auch die Gerichte im Detail. Die Frage nach der Weißweinsose bei Saltimbocca alla romana wurde korrekt beantwortet - das kann nicht jeder. Auch das risotto frutti di mare waren perfekt. Der Caffé in den kleinen dicken Tassen war nicht nur typisch italienisch - der war sehr bekömmlich. So haben wir das Da Luigi sehr zufrieden verlassen. Alles war seinen Preis wert.

Very happy I was in that restaurant.Food was so delicious.Highly recommended.

The best restaurant in the town

The best restaurant and good service

The best restaurant in town. Me and my family went to this restaurant and we had the best experience ever. Friendly staff and amazing food. My children enjoyed the food and would love to visit again.

Really really amazing food & staff go out of their way to accommodate! Thank you

Amazing food and friendly staff

wir. waren Abendessen dort und es war sehr lecker besonders die tagesempfehlunh das Rinderfilet , sehr gutes Service ,wir kommen gerne wieder

I was there for dinner, it was very nice, the food tasted really good, the service was very friendly and we would love to come back

Nice service, delicious food. Nostalgic atmosphere.

very good restaurant, Great food and the best service

Very nice atmosphere, great food and the best service, Gladly again

Lovely dishes and amazing staff, is the place to be.

Wir waren zum Abendessen dort , es war sehr lecker besonders die Dorade, Tolle Kûche und die beste Bedienung Gerne wieder

hier kann man richtig nett und gemütlich essen, Essen war sehr lecker, das Service war sehr nett und freundlich Immer wieder gerne

Very good food and good service

Amazing food, perfect presentation! Great service too. I absolutely loved the ambiance! I have already booked for my son’s bday!

I had absolutely amazing time at Da Luigi restaurant and the food was delicious. I will definitely go there again. Well done 👏

Best place to eat , lovely atmosphere and delicious food Highly recommended

I really liked the atmosphere and the service was top. I recommend this restaurant to everyone. :)

The best restaurant in town , delicious food , excellent service , 5 stars for hygiene. I'm definitely coming back 😊

A beautiful restaurant. Very good food, perfect service and a wonderful ambience. Perfect for celebrating precious moments.

Delicious food Highly recommend

Didn't have a reservation. Very friendly service. Food very good! Portions a bit clear except for the pizza. But since everything else was great, gladly again!

Amazing restaurant. Delicious food 😋. We will go again next year.

Delicious food 😋 Friendly atmosphere

Amazing staff very friendly,good atmosphere,delicious food.

Very nice environment and friendly customer service. Lovely place to be with friends and family.

The best food and excellent costumer service

Customer Service was nice,good interaction and food was lovely. Highly recommend 👌