Pizza Italo Heidelberg in Heidelberg

Worst food experience ever. Pizza was cold and the people were so rude. Don’t recommend anyone.

Waiting time of over 2 hours, no notification of the extreme delay, and the pizza toppings were not as ordered

The man was really friendly and even accommodated us with the price. The pizzas were very large and super tasty. We would be happy to order there again! :)

Real juice shop. They can't get anything done. We only ordered drinks and had to wait over an hour and when I said on the phone “why an hour for a few drinks” they immediately said “ok then I’ll cancel”. Disrespectful.

Pizza Italo, I don't know what all the people are complaining about, it's by far the best ordered food I've eaten so far, our "main driver" is more than just friendly, it's delivered faster than any other and accordingly it is still hot. It's really strange when we have to wait for over 40 minutes and since we're pretty pleasant customers, we even got something for free =) is the store free of errors? Absolutely not, but even the quirks he sometimes has are only there in comparison to how good Pizza Italo is elsewhere. If I had more money for it, the driver alone would have earned significantly more tips than the usual €2. In short: Outstanding quality Outstanding service Outstanding speed 5 out of 5 stars more than deserved Greetings Ilo and Sarah =)

The term “Pizza Italo” is a joke. It's an Indian restaurant that also offers pizza... and that's how it tastes. This has nothing to do with “Italo”.

Very bad lately. The last 5 orders have been a disaster. Either the pizza burns or not all of the ingredients are added. And today I received a completely burnt XXL cheeseburger. It's a shame your food went bad, I've been your regular customer for 4 years, but from today on I won't be ordering from you anymore.

I've ordered different things a few times now: the pizzas are okay, nothing particularly great, but nothing terribly bad either. The burgers are also okay, but lean more towards fast food and are absolutely simple. Fries are absolutely bad, arrive cold and wobbly. The 'rolls' with filling that we ordered, which aren't actually bread rolls, were unfortunately more than a disappointment and the number wasn't as advertised. Then they deliver things to me that I didn't order - an unpleasantly intrusive way of increasing sales on the part of the company. Unfortunately, it's not recommended at all and I won't be ordering there again. It's a shame, my first order there convinced me - but now I'm sitting in front of a meal, which I wouldn't have even spent 50% of the purchase price on, with more than a lot of anger, without feeling largely dissatisfied.

I ordered the Quatro Formaggi pizza. But this is a supermarket ready-made pizza Magharita, where they simply slapped the ingredients on it and they are far too few and not necessarily of high quality! You can clearly taste the cardboard dough and the tomato-oregano sauce from the supermarket and the base has the same mini holes as these ready-made pizzas! Most likely purchased from Metro (wholesale). The delivery person was also rude. Shortly before arrival he asked (not asked!) me to come down. I waited downstairs for a while and when he didn't come, I went upstairs to see where he was with his car from the balcony, because I have a better view here and downstairs, in front of the entrance area, there are only trees and bushes. As soon as I got to the top he called asking where I was and I ran straight back downstairs. With an annoyed expression and tone, he accused me: "You ran back up, I had to walk here from the parking lot, it just takes time!" Yes, that's right (that's why I went back up to check) but first: He actually has to deliver the food to the front door, I already met him here and ran up and down the stairs several times, and he also requested this on the phone (as mentioned above)! Secondly: I don't owe anyone a justification for my actions or approach and no one has the right to demand this from me or to accuse me of it, you first ask politely why! The one star is for keeping time, the pizza came after about 35 minutes.

We ordered pizza, but the order time was shown to me 1.5 hours later. After 2 hours the pizza still wasn't there. The pizza was still hot when it arrived but there was too much cheese on it. The taste is okay but not great

very, very helpful service and top food for a very good price

BETTER THAN BURGER KING. BEST FRYS IVE EVER TASTED. TASTES LIKE THE WHOPPER USE TO/SHOULD BE.

Lots of attitude- didn't have what I asked for so they offered something slightly cheaper no problem. When the food was delivered he offered me an old bottled beverage I didn't ask for. Could have bought that myself for under 1€. Didn't offer any money back.

Ordered at 11:20 for 1:15 p.m. I called (very unfriendly) and they said another 20 minutes… then what time did they agree on? I called at 12:30 p.m. and told them to call me. They said no problem until later…

The pizza is fine and good. Consumption on site is possible. At the same time, it is also a small shop with various things such as rice, noodles and other foods.

Very good pizza place that delivers fast

never had such a bad pizza. There was almost nothing added to the toppings. It tastes like a normal cheese pizza. never again.

I had ordered a Wunsch Pizza( pizza with customized toppings) but recieved a pineapple pizza instead. Very disappointed.

I had ordered a Wunsch Pizza( pizza with customized toppings) but recieved a pineapple pizza instead. Very disappointed.

Extremely bad food. I asked the boss if he was really a chef. He said it could be done without training.

Ordered pizza from italo for the first time today and absolutely loved it. A phone call after placing the order was very friendly, the driver was also very friendly, the pizza arrived quickly and tasted extremely delicious. We are sure that we have found the right delivery service for us and are looking forward to placing an order again soon.

had the pizza delivered to us - very quick and nice :) For €9 you can put together a pizza with 5 free ingredients - it tastes incredibly delicious and is a great deal!

Unfriendly service Cheap ingredients Just bad pizza

I ordered a pizza with chicken and barbecue sauce… I waited over an hour for my food. It arrived and it was without barbecue sauce and almost cold (restaurant was 800m from my location as the crow flies)

Horrible pizza. Was awake all night and kept running to the toilet. Never again!

There is Indian food and pizza here. Unfortunately, both are miserable. The Indian food doesn't taste Indian and the sauces are watery, and the pizza has neither the consistency nor the taste.

sehr leckere Pizzen zu fairen Preisen, Mitarbeiter sehr bemüht & freundlich, mein Mann & ich bestellen sehr gerne dort

Salat war sehr lecker, Spätzle haben auch sehr gut geschmeckt und das Schnitzel war ebenfalls gut👍🏼 preis Leistung top

Absolut empfehlenswert Bestelle seid nem Jahr mindestens 1 mal die Woche Immer echt top Kann ich nur weiterempfehlen 👌

Lecker essen und mega gute service

Einfach lecker Ausserdem schnell und sehr freundlich, empfehlenswert

Sehr gute Pizza, vor allem der Boden. Das Preisleistungsverhältnis passt sehr gut.

Sehr freundliches Personal. Essen war köstlich

One of the best pizza place in town one must go and try them out plus there service is super amazing good luck guys keep doing the good work ❤️

My breakfast experience to good from here.. My suggestions to you 1 time move here & try all dishes 🥰

Recently i tried their pizza it's yummiest italo pizza in town with good price they should introduce some new flavours

Immer wieder sehr gerne ! Super lecker ! Dankeschön

Hab knoblauchöl bestellt, wurde mir versichert dass es drauf ist, 2 euro aufpreis gezahlt, nix war. Der käse schmeckt ned schlecht, er schmeckt lediglich nach nichts. Hatte für mozzarella nochmal aufpreis gezahlt, das ergebnis waren zwei hellbraune flecken auf meinem Ansonsten blassgelben käse. Der käse schaut aus als könnt er noch aber der teig hat schon genug. Bildet rand mehr wie stockbrot als wie pizzateig. Lediglich einen stern für den hinterschinken und champignon, da konnt man ned meckern. Aber sowas als pizzateig täglich zu verkaufen...mir als expizzabäcker läufts eiskalt den rücken runter bei der arbeitsmoral, was hat der bäcker da für ansprüche?....macht mich bissl wütend. PS: dank der automatischen nachbearbeitung des handys sieht die pizza deutlich mehr nach mozzarella aus als in wirklichkeit 😂

Die Pizza 🍕 war gut aber leider ohne Gewürze.

Essen schmeckt gut, aber die Lieferfahrer sind eine absolute Katastrophe. Wozu gebe ich eine genaue Anfahrtsbeschreibung mit an, wenn ich dann eh angerufen werde um 10 Minuten Fußweg gehen zu sollen. Absolute inkompetente Reste Rampe an Lieferanten

Pizzabrot mit Knoblauch eine totale Enttäuschung. Lieferung gut, Pizza sieht gut aus.

Friendly service and delicious pizza…Yummy

Über Lieferando eine Pizza mit Schinken, Mozarella, Paprikawurst, Basilikum und Käse bestellt und bezahlt. Bekommen habe ich eine Pizza Salami.

Kann ich nur empfehlen, Essen ist lecker, die Preise angemessen...

Dieser Lieferservice hat 24h Service. Dies ist für uns Gold wert. Dauert unter Umständen dann ein wenig aber das ist verständlich. Die Bestellung wurde freundlich angenommen. Das Essen war bei Lieferung noch richtig warm, lecker und der Fahrer nett. Gut, das es diesen Lieferservice gibt.

Kann den Lieferdienst nicht beurteilen, da ich es selber abgeholt habe, aber der Kellner/Bedienung ist super nett. Hab 15min auf mein Essen gewartet und sogar noch eine kleine Cola fürs warten umsonst bekommen. Fand ich sehr nett. Essen ist solide!