Alter Kohlhof in Heidelberg

Unfortunately, the door currently says “temporarily closed”

Actually, it was always great here, and the food was okay for such a small restaurant. Unfortunately there has now been a change of ownership. 1.) no more food 2.) After 10 minutes we were asked if we wanted something to drink. 3.) new owner not very friendly. It's now just a small corner pub in good German.

We didn't feel comfortable. The food was lukewarm and we didn't like it except for the dessert. Service bad. Warm white wine. Price performance ratio is not right!

Service particularly unfriendly. Even if the menu is extensive, not even half of it is available. You are treated rudely. The chef and cashier look irritated when you ask for a simple meal. When you ask what's on offer, the cashier suddenly becomes annoyed and makes little effort to show interest in the customer's order. She asks customers to read the entire menu, but she won't give any information about it if you ask nicely. If you decide on a dish, the cashier simply says: “We don’t have that”. Why do you open a restaurant if you can't even ensure that the food is available?

We were very lucky: we had a very friendly waitress with an extremely good mood and great service!