Alter Kohlhof in Heidelberg

Unfortunately, the door currently says "temporarily closed"

A nice restaurant with delicious cakes. Unfortunately, we got the impression that the older waiter was annoyed by every additional customer. We've rarely experienced such cold service!

The service is exceptionally unfriendly. Even when the menu is extensive, less than half of it is actually available. The service is rude. The cook and the cashier look puzzled when you ask for a simple dish. If you inquire about the menu, the cashier suddenly becomes annoyed and makes little effort to take your order. She tells customers to read the entire menu, but refuses to provide any information herself, even when asked politely. If you decide on a dish, the cashier simply says, "We don't have that." Why open a restaurant if you can't even ensure that the food is available?

Highly recommended!!! On November 3, 2025, at 12:15 PM, we had one of the best guided tours I've ever had. I'm generally not a fan of guided tours, but I made an exception here and didn't regret it. The tour was led by a stylish gentleman dressed in a Peaky Blinders outfit. He was very humorous (but without cracking a smile) and very informative. Unfortunately, I forgot to ask his name. Perhaps someone else remembers it and can reply. As I said before, highly recommended. The city, the town, the castle, and the tour itself are all excellent.

Actually, it was always great here, and the food was okay for such a small restaurant. Unfortunately there has now been a change of ownership. 1.) no more food 2.) After 10 minutes we were asked if we wanted something to drink. 3.) new owner not very friendly. It's now just a small corner pub in good German.