Otto's Burger Schanze in Hamburg

(english version below) Ich bin bis heute dankbar dafür, dass mir vorgeschlagen wurde hier essen zu gehen! Die Burger sind vegetarisch und gegen Aufpreis auch mit Fleisch erhältlich - ich würde aber dazu raten zunächst die vegetarische Variante zu probieren! Ich habe lange nachdem ich meinen ersten veggy Burger im Bibo Ergo Sum (Rügen) hatte, keinen guten vegetarischen Burger mehr gehabt - hier hat sich das geändert und ich komme mit Freude immer wieder. Ottos Burger (egal welcher) ist defitiniv einen Besuch wert. Kommt vorbei & habt eine gute Zeit bei sehr gutem Essen, Drinks & sehr freundlichem Personal. =) =========================================================== I'm still grateful to this day that I was suggested to eat here! The burgers are vegetarian and also available with meat for an extra charge - but I would recommend trying the vegetarian option first! I didn't have a good vegetarian burger for a long time after I had my first veggie burger at Bibo Ergo Sum (Rügen) - that has changed here and I'm always happy to come back. Otto's burger (no matter which one) is definitely worth a visit. Come by & have a good time with great food, drinks & very friendly staff. =)

The food was generally good, although the restaurant wasn't particularly clean. What really disappointed us was the service: cold, unfriendly, and almost annoyed. When paying, we received angry replies, as if our presence was unwelcome. We had the impression that the fact that we were tourists and not Germans had a negative impact on the treatment we received. Despite everything, we left a tip out of politeness, which we felt was completely undeserved. It's a shame, because with a little more welcoming culture and friendliness, the experience could have been very different. Tourists should feel welcome, not tolerated. The food was good on the whole, although the restaurant was not particularly clean. Unfortunately, what really left us disappointed was the service: cold, unfriendly, and almost annoyed. At the time of payment, we received annoyed replies, as if our presence was unwelcome. We had the impression that the fact that we were tourists and not Germans had adversely affected the treatment we received. In spite of everything, out of politeness we left a tip - which, in our opinion, was not at all deserved. A pity, because with a little more welcome and kindness the experience could have been completely different. Tourists should feel welcome, not tolerated. This is a good thing, but the local area is not participatory. Purtroppo, ciò ch hi ha lasciati davvero delusi è state il service: freddo, poco cordiale e quasi infastidito. At the moment of the pagamento abbiamo ricevuto risposte scocciate, come se la nostra presence fosse sgradita. Abbiamo avuto l'impressione che il fatto di ssere turisti e non tedeschi avesse influito negativamente sul trattamento ricevuto. Nonostante tutto, per educazione abbiamo lasciato una mancia — che però, a nostro avviso, non era affatto meritata. A peccato, perché with a po' più di accoglienza e gentilezza l'esperienza sarebbe potuta essere completely diverse. I tourists dovrebbero sentirsi benvenuti, non tollerati.

Das Essen war im Großen und Ganzen gut, obwohl das Restaurant nicht besonders sauber war. Was uns leider wirklich enttäuscht hat, war der Service: kalt, unfreundlich und fast schon genervt. Beim Bezahlen erhielten wir verärgerte Antworten, als ob unsere Anwesenheit nicht erwünscht wäre. Wir hatten den Eindruck, dass sich die Tatsache, dass wir Touristen und keine Deutschen waren, negativ auf die Behandlung ausgewirkt hat, die wir erhielten. Trotz allem haben wir aus Höflichkeit ein Trinkgeld gegeben, das unserer Meinung nach überhaupt nicht verdient war. Schade, denn mit ein wenig mehr Willkommenskultur und Freundlichkeit hätte das Erlebnis ganz anders ausfallen können. Touristen sollten sich willkommen und nicht geduldet fühlen. The food was good on the whole, although the restaurant was not particularly clean. Unfortunately, what really left us disappointed was the service: cold, unfriendly and almost annoyed. At the time of payment we received annoyed replies, as if our presence was unwelcome. We had the impression that the fact that we were tourists and not Germans had adversely affected the treatment we received. In spite of everything, out of politeness we left a tip - which, in our opinion, was not at all deserved. A pity, because with a little more welcome and kindness the experience could have been completely different. Tourists should feel welcome, not tolerated. Il cibo è stato nel complesso buono, anche se il locale non era particolarmente pulito. Purtroppo, ciò che ci ha lasciati davvero delusi è stato il servizio: freddo, poco cordiale e quasi infastidito. Al momento del pagamento abbiamo ricevuto risposte scocciate, come se la nostra presenza fosse sgradita. Abbiamo avuto l’impressione che il fatto di essere turisti e non tedeschi avesse influito negativamente sul trattamento ricevuto. Nonostante tutto, per educazione abbiamo lasciato una mancia — che però, a nostro avviso, non era affatto meritata. Un peccato, perché con un po’ più di accoglienza e gentilezza l’esperienza sarebbe potuta essere completamente diversa. I turisti dovrebbero sentirsi benvenuti, non tollerati.

Delicious burgers, all of which can be made with veggie patties. For most burgers, it's even the standard choice.

The Magic Mushroom is the best veggie burger I've ever eaten! And the free cold lemon water was a super nice touch. And the service was very friendly!

The staff is very friendly, we tried the non-vegan hamburger and it was successful

Very tasty burgers and excellent beer

One of the most mediocre burgers I've ever had in Hamburg. The hype is completely incomprehensible; there's a new superburger joint called Superbad right across the street. And the Burger Loft 300 meters away isn't bad either. Absolutely not a recommendation and a huge disappointment. Especially considering the exorbitant prices.

Tastiest Smash Burger I've ever eaten

The hamburger was good, we preferred the restaurant's suggestion. The ginger lemonade was good as a drink. The waffle poutine was very good as a potato.

I waited in line for a long time, but it was worth it.

One of the best vegan burgers I've had. Super!

Very good vegetarian burgers, friendly staff, and the lattice fries are the best. The coleslaw is also delicious. I always enjoy coming here.

The burgers are delicious and the bread is soft. The atmosphere and staff are good. I really liked that it is a place with LGBT support. They have vegan menus.

One of the best burgers I've ever eaten! Beautiful location, top-notch service. Despite the busyness, it was very routine.

Otto's burger is one of our favourite places to go to for my colleagues and I in the Schanze. The prices are cheap around lunch time on working days (you get the homemade lemonade too). The menu is entirely vegan nowadays but you can get meat-based patties for no extra cost, which come in well done or medium variations. Note: every Otto's offers these two levels of doneness, but some of the Otto's restaurants simply dont do it and give you well done. THIS restaurant makes patties to order and with the correct doneness. The fries are nicely seasoned and crispy and come with a verity of options for a dip, of which I can highly recommend the parmigiano - or smokey mayo. Have a go at it alone or with friends if you're in the Schanze and fancy a nice burger menu. Recommendations: Mr. T (burger) - meat based, medium Sweet potato fries Smokey Mayo Blackberry Plum homemade lemonade

Super cool atmosphere, everything is different colors and mismatched while being beautiful and harmonious. The food is top-notch (burger, sauce and sweet potato fries) and the team is friendly and attentive.

Burgers are fine, service is unfriendly and slow. They didn't allow us to sit at a nice box-style table first because and that's fine it was a bigger table we were only 2, than sat at a small table with 4 chairs and they still came up to us and had to sit elswhere, although the place was more than half empty, so i don't understand why they didn't let us chose. We had to wait long for the food.

The music was a bit loud for conversation, but they turned it down upon request :) Great service even for 15 people, and of course, it was delicious! All vegetarian options can also be made vegan.

Yes, very good burgers and super friendly service. Thank you very much, we'll be happy to come back.

The place is okay. Unfortunately, it's almost always full, crowded, and, above all, very loud. Often, there are long waits. The food is usually quite good, though. But be careful when ordering! The food has ALWAYS arrived cold. I live within walking distance. The last time I ordered, most of it was inedible. When we asked what we could do, the response was VERY rude. I've been a very regular customer in the past, but I won't be coming back or ordering from there.

The food was very good. The service was unfriendly, but I didn't go with the kids because it was raining. The table/menu/cutlery was dirty, not exactly clean... Even children 11-13 years old might notice. The atmosphere is really cool 😎. This is my second job application in my life.... I'm actually pretty relaxed and can tolerate a lot, but I'm not bothered by unfriendly people. (It was practically written all over his face that we shouldn't bother him.) We just wanted to sit at a larger table because it would have been too small for three of us. I might as well leave my money with someone else. It's a shame, actually, because the place next door was recommended. (Necklays is super nice and friendly)

If your listed closing time is 10 PM, you shouldn’t be telling customers that you’re closed at 9 PM. If you care about your customers, please make sure your hours are accurately updated on Google.

The delivery took over an hour instead of the estimated 25 minutes they called after ordering. Plus the delivery driver took 30 minutes to get the food from the restaurant to us (he probably had multiple orders with him) so our food was cold when it FINALLY got here... When we called to complain they where VERY impolite and basically told us that it's not their problem....

I had the Smash Chili Cheeseburger – highly recommended! Perfectly cooked patty, tangy cheese, and a pleasant heat. The fries with the chipotle dip – simply amazing! The dip is creamy, slightly smoky, and goes perfectly with the crispy fries. What made the visit special: The staff was exceptionally friendly, attentive, and quick. I felt truly welcome – unfortunately, that's not a given everywhere. I'll definitely be back. If you love good burgers, this is the place for you!

Good food in a special atmosphere. Unfortunately, our tables were cleared too early. We would have liked to have another drink or two.

We had nothing but hits in Hamburg this time. The same applies here! Young people with their hearts in the right place...open to everyone! 2x in Hamburg All burgers are also available vegan!

First time at Otto's Burger. We went for the vegetarian burger and were thrilled. The service was super friendly and welcoming.

Delicious burgers! The place was packed. We were very satisfied with our dinner.

Super tasty burgers in the veggie version… the fries are super crispy, perfect for pick-up (tastes just as good at home)… highly recommended

Disappointment across the board – hype incomprehensible We tried Otto's Burgers based on the many recommendations, but were unfortunately disappointed. The prices are absolutely exorbitant: a burger costs €14, fries €4.50, ketchup €1, and a 0.33l Coke €4.50. We paid almost €50 for two people – and that was for a simple burger meal. We would have expected good service and a pleasant atmosphere. Instead, the waitresses were irritated and unfriendly, and the dining room seemed dirty and unkempt. This also makes one doubt the cleanliness of the kitchen. The quality of the food was okay, but by no means outstanding – and certainly not at a level that justifies such prices. We definitely won't be coming back and can't understand the hype surrounding this place. If you're looking for good food and friendly service at fair prices, you're better off elsewhere.

No. Burgers are cold. Service is mixed. Drinks are served in a lackluster manner.

Not quite my taste – there's still room for improvement. We were looking forward to a relaxing restaurant visit, but were unfortunately a bit disappointed. The salad came with "extra crunch" – unfortunately, in the form of sand, which was probably due to unwashed vegetables. The burger would have had potential if the bun hadn't been so dry. And the non-alcoholic beer? Unfortunately, it was so tasteless that you could almost mistake it for water. Considering the quality, I found the prices quite exorbitant. Conclusion: Maybe we just had a bad day – but unfortunately, we wouldn't recommend the restaurant in its current form.

The waiter was extremely rude, arrogant, and disorganized. The burger was okay.

There used to be more tinsel... it was still the first choice in the immediate area, but the burgers, sides, and service have deteriorated considerably. It's rare that you get the burger exactly as ordered.

Great place! Great food. Friendly staff and good music.

Mega delicious - highly recommended :-)

Good burgers and sweet potatoes. Price okay.

Mega burgers and co, everything super delicious! There were four of us there at lunchtime, with two smaller children. We were warmly welcomed and felt like we were in good hands. The adults had an Oklahoma burger (everything is vegetarian/vegan as standard, animal is available for an additional charge), fries (regular and sweet potato) and coleslaw. The ambience is also great; when we were there, around half of the tables were occupied. After we ordered, the food came promptly. Everyone was super happy😊 We'd love to come back!!

One of the best burger restaurants I know. Great service and very tasty burgers! It's best to make a reservation, the shop is always full.

Very nice and tasty. I just went in when I was a little hungry and ate a burger. Great! Everything went super fast. Thanks for the great veggie offer!

The food was really good and really enjoyed the atmosphere. The waiter was so rude and passive aggressive. We asked to get the food packed, and he threw the container on the table. 👎

After the ambience of Otto's Burger and the previous reviews initially convinced us to eat there, we were unfortunately quite disappointed at the end of the evening. After we had to wait about half an hour to place our order, we then waited another ~40 minutes until our food came. We don't know if it was because we were one of the last orders of the evening, but the fries we were served were unfortunately quite sticky and tasted like they were hardly seasoned and somehow stale. Our truffle burgers were also pretty bland and not really recommended, especially for the price of €14. Maybe you would have had better luck with one of the other burgers or the versions with a meat patty... What should also be highlighted is the really nice atmosphere in the store and the opportunity to get water at the table there. The Cucumis Lavender Lemonade is also highly recommended, even if it comes at a price at €4 for 0.33l... All in all, in hindsight, we would unfortunately have eaten somewhere else, especially for the price.

The food was very tasty. However, it took a long time before we got that. We weren't served outside at all, so we sat down inside. We were forgotten there too. I think the concept is very good and I was very happy when they switched to veggie as the standard. However, it doesn't seem to be happening yet, because when I ordered I was asked whether I wanted a veggie or a “normal” patty. Just like in any other store. Too bad there is no menu.

The burgers are very tasty, and the selection between vegetarian and meat options is a good idea. The menu has many different options and the food comes relatively quickly after ordering. However, we waited very long to order. A female waitress said it wasn’t our table. A male waiter simply stared at us and walked away when we tried to wave him down. Finally a third waiter came and took our order. He was friendly and professional. A good burger doesn’t make up for a bad service experience unfortunately. We will look for other options next time.

Super delicious food and friendly service 10/10

Great burger, very very tasty. Cool location. The kitchen was understaffed, so we waited almost 45 minutes (at 9:30 in the evening) for the food. It can happen, information in advance would have been great. I would still go there again and again because the food is really great!

It was nice, American style and the food was good. The service was fine.

The food was very, very tasty and the service was very nice. When we are back in Hamburg, we will come back. 5 stars plus. :)

Very tasty burgers, you should definitely try them if you like burgers!

It's nice to serve them as a set with potatoes. They could improve their bread a little more.

Went there for lunch as part of a school trip. The service was friendly, fast and relaxed. The food couldn't be beat, both in terms of taste and presentation. We felt well looked after all around.

The tastiest burger I've ever eaten. The atmosphere is cozy and the employees are very friendly. Food comes quickly too

Very very tasty food. The burgers were super good. Peter Pane and Hans im Glück are nothing against that. Service was also very nice. Went there at 12 noon and everything was pleasantly quiet and relaxed.

I've wanted to eat a vegetarian smashed burger for ages and found it here. So delicious! And the homemade lemon, lime & bitters lemonade. A little dream. I rarely write reviews, but this was really worth it.

Top 👍 simply great, always happy to come back 😃

Best burgers ever, spectacular cocktail options.

The service was quite strange and unfriendly. They made a huge fuss about me trying to redeem NEO Taste promotions and acted arrogantly. The food was delicious, so it gets one star.

The store was full and we had to wait a bit, but it was ok. When we were able to sit down, it didn't take long until someone was with us. The food came quite quickly after ordering. The service and the food were good, and of course it tasted good too. I'll definitely come again. 👍

Went here for lunch, really great value for money! Delicious burgers, fries as they should be, homemade lemonades. And a super nice service. What more could you want :-)

Von dem angeblichen Hype um den Laden habe ich erst im nachhinein erfahren. Wir sind hin, weil die Bewertungen gut waren und wir Burger wollten. Der Laden passt voll ins Viertel. Cooler look des Ladens. Wir sassen oben im Hinterzimmer in dem gut warm war. Die Tische stehen sehr eng. Also für ein Date oder geheime Treffen mit top secret Themen ist der Laden eher semi. Die Bedienung war sehr freundlich und erklärte auf nachfrage auch alles. Wir hatten alle einen Burger. Diese wurden (bis auf die Smash) alle auf den Gargrad abgefragt. Eher selten. Ich hatte als Beilage anstatt normal Pommes Poutine gewählt, die wirklich nicht schlecht waren. Man bekommt sie selten in D deswegen für mich schon ein Plus das es welche gab. Highlight war aber die selbstgemachte Zitronen Limo. Wirklich gut. Nicht zu süss und das zweite Glas war auch nice. Klar ist es kein günstiges Essen gewesen, aber absolut im Rahmen.

Burger was delicious, service was great!

For me personally the best burgers in Hamburg. The idea of ​​making all patties vegetarian is great! Unbeatable lunch, always friendly. The only downside: Fritz Kola was removed from the range and replaced by Coca-Cola.

Good service, burgers tasted very tasty and fresh and we were very happy about the many veggie options! Unfortunately there was a bit of a drag where we sat, but we were still very satisfied!

Very friendly service Good food that kept you full for a long time The price is also fair for the quality you get The team is also very friendly among themselves

Very tasty great selection of burgers. Super friendly staff, you can tell they enjoy their work. At eye level with children too A visit with food is definitely worth it

Top! We only ate smash burgers, but they were great.

its not worth to wait or make reservation. people are rude prices are high... worst place in st pauli...

Einfach toll! Ich war nun zum zweiten Mal bei Ottos Burger und bin wieder total begeistert nach Hause gegangen. Die Burger sind der Hammer, die Pommes im genau richtig und die Auswahl an Saucen ist Mega. Außerdem ist es preislich auch total im Rahmen. Der nächste Besuch ist schon geplant :)

Of course we had burgers, I would say average, my bacon 🥓 was super crispy and almost burnt. The rest was okay. A little more cleanliness would do a lot of good here. The service was very nice and attentive.

Very nice restaurant, the concept is something different. All dishes are primarily vegetarian, but you can also switch to meat. My girlfriend had the vegetarian version, was very satisfied, there was no difference in taste to the meat. It's also very good that there is no soy in the patties. Because this is not tolerated. But on wheat and pea protein. Gladly again, highly recommended.

Best burger in town. Friendly staff and great atmosphere.

Must try, if you visit Hamburg!

Not even worth one star!!! The employees are very rude!!!! 02/07/2025 6:30 p.m. I've been waiting for my order for 30 minutes and have already pre-ordered

You should definitely stop by this delicious restaurant during your visit to Hamburg. The ambience inside is very good.

What can I say? Is Otto's Burger for you! Never disappoints especially with NeoTaste 👌

That was delicious. Vegan, vegetarian and with meat, all burgers are great.

Incredibly delicious vegetarian smash burgers! It was also super quick and the service was really nice!

After waiting 10 minutes, we were able to go on Friday evening at 8:00 PM and were served well and quickly. The food was very tasty. Highly recommended!

Super tasty burgers! The staff incredibly nice. Unfortunately, the grill broke down briefly during our visit, so we got drinks on the house because of the waiting time. Totally nicely arranged. Highly recommended and best to reserve.

Super delicious food and a lot of choice! Big recommendation ✅

Super delicious!! However, the counter worker was super annoyed and would have liked to have been a little friendlier :))

It's great anyway, but the window seats are really drafty - maybe in the summer. pleasant, but quite squishy in winter.

Burgers delicious, service quick. We found each location by chance. The tables are all placed very close together, you're basically sitting at the same table with other guests, which I didn't like that much. The two of us were there on January 18, 2025. It was drafty all the time in the dining room and it was quite fresh, it could be more pleasant!

I’d make the burgers ever so slightly bigger (subjective to my calorie intake preference), but otherwise 5 star all around!

Great burger and very nice and attentive staff. We recommend the smokey mayo with the fries. Definitely not the last time there!

My burger (no chicken burger) + the salted caramel shake were super delicious! Unfortunately, the portions are far too small and relatively expensive. The chili cheese frize for €10.00 wasn't that good and was far too overpriced in relation to the portion and taste. I didn't get full because I ordered enough. Service very friendly. However, the table was only wiped upon request. To be fair, we sat down exactly after everyone had paid. However, this should be taken into account.

Burger was delicious. Specify your meat preferences otherwise it will be vegan. Prices are average.

The burgers are really great, what's not right is the catastrophic behavior of the supposed restaurant manager; When you enter you are told to wait while he leaves the almost empty restaurant, only to be told when you come back, sit where you want, after we decided on a high table, we wanted to take a chair from the counter, there There was a backrest on it, but he needed all four chairs, one for his jacket, one for the carton of Christmas beer, one for his cap and he actually sat on one chair with his three cell phones and his laptop sorted……It's a shame about the good food.

Very tasty burgers, unfortunately the best burger (Mr.T) was taken off the menu.

Really delicious vegetarian burgers, served by very friendly staff. Great every time!

It was super quick and delicious! Had the veggie cheeseburger 😋 Cool shop with top service!

Very nice and comfortable place, fairly fast service, very good sandwiches. Basic vegan and vegetarian options, but you can modify them with meat if you want. I liked it a lot!

Super tasty, super fast, super friendly staff.

Top burgers, top drinks and super nice service!

Very, very tasty burgers! Everything both vegetarian and with meat patties. Fries were also delicious, if you can't decide there is also the option to mix. What is also a big plus: there is water freely available. Unfortunately not a standard in Germany. So if you're in the mood for great burgers, you have to try Otto's Burgers🍔

Delicious vegetarian/vegan burgers packed with flavour. Got the Honey B and Fry me a river. The restaurants gets super busy so a reservation would be good

We became aware of the burger shop through a recommendation. The waitresses are very friendly and helpful. The vegetarian burger patty is super delicious. Definitely try it. Definitely give it a try There is also a spatially illuminated staircase

Fucking delicious!!! 1 bite of the Pilze burger and my taste buds went crazy 🤯 Cool location too

I had the Honey B Burger and it came to me super quickly and extremely tasty in the vegetarian version. The service was really nice and the prices were totally okay in my opinion. It was quite crowded and even though I sat there alone for quite a long time after eating, no one pushed me.