ONTRA - Tech Square Gastro GmbH in Regensburg

What a lovely evening. We visited Ontra on a Friday to try the vegetarian "Experience Menu." Ontra is very tastefully decorated in dark tones. Although the restaurant was busy, we were immediately greeted very warmly upon entering and shown to our seats in a (slightly) private area. This is where the Experience Menus are apparently always served. We found it pleasant to be a little quieter, separate from the very busy main dining area. The vegetarian menu consisted of five courses. Each course was a delight for us. The flavor combination of the ingredients and spices was simply perfect. The craftsmanship and presentation of the individual courses were also very appealing and visually pleasing. My personal favorite was the celery variation with sherry and balsamic vinegar... Even ingredients I usually avoid, such as coriander or truffles, were wonderfully integrated into the overall flavor of this menu. Despite my reservations, they contributed significantly to the taste experience without being too overbearing. Very well done. Our special appreciation goes to the patisserie at Ontra: The dessert combination, which was served and explained to us personally by the chef, was, with its tarragon note, literally the highlight of the evening. The service was always attentive without being intrusive. The explanations of the individual courses of the menu were very friendly and understandable even for us "laymen." The young lady was very committed to her work; you could tell at every moment that she enjoyed her job. She guided us through the evening with humor, attentiveness, and knowledge, thus perfectly complementing our experience at Ontra. The wine pairing was very well chosen for our taste, although we wouldn't have chosen one or two of the wines ourselves, regardless of the menu. Overall, the combination of fine ambiance, delicious menu, and perfect service was an experience for my wife and me that we will remember for a long time. Many thanks to the entire Ontra team!

Booking online is easy, with a reminder. Very friendly welcome, given a very nice large round table (5 people). Very tasteful greeting from the kitchen. The service ladies were very attentive and friendly. No longer waiting times. Food extremely tasty. We'd love to come back!

The three of us had dinner at Ontra on Sunday evening. With beautiful weather and the best service, we were able to fully enjoy the evening at Ontra. We all had three or four courses that left nothing to be desired. They were sophisticated, delicious and very pretty to look at! We were all particularly happy about the lobster, as it is far too rarely found on menus. The light and fruity desserts are also definitely recommended!

Business lunch with seven people. It was perfect.

It was a lovely evening with very tasty food. But: Somehow the service seemed overwhelmed with the wine list, ordering from the wine list, etc. Although it is criticism at a high level, However, at >200€ for 2 people, I expect that you don't have to ask whether you can also order a wine.

Simply fantastic. Food, service, everything...!

Great restaurant, great service, fantastic food. Even the aperitif selection is great and exceptional! And a big recommendation for dessert is the pistachio ice cream! I have never eaten better in my life. Beautiful location!

Small menu, probably the most popular main course (duck) was no longer available, the remaining selection wasn't amazing. Food disappointing. If you don't eat all of the bread, you won't be able to feel full. Price-performance ratio is absolutely not right. Mini side dishes (more like decoration) or extra side dishes can be ordered at an additional cost. If you can't cook fried potatoes in the kitchen, you shouldn't offer them! ... Mini tables for 2 people, layout could be improved... It's a shame, we were looking forward to a nice Sunday evening, but were very disappointed. We're not going there anymore.

Wir waren mal wieder im Ontra und waren dieses Mal enttäuscht 3 x Aperitiv, 1 x 0,25 l durchschnittlicher Wein, 3 Flaschen Wasser 4 x Vorspeise, 4 x Hauptspeise, 2 x Nachspeise, 1 x Espresso Geschmacklich gut, aber sehr kleine Portionen, fast wie im Sternelokal Wir wurden nicht satt und gingen mit Resthunger nach Hause Muss das ein wenig sitzen lassen, bis ich mich zu einem neuen Besuch durchringen kann Service war zudem etwas überfordert

Restaurant with different options than usual in Germany. Distinguished atmosphere. It's not cheap.

We had the lunch menu and came spontaneously with 6 colleagues. All 3 courses were excellent. The ingredients were high quality and the steaks were all done to the desired degree. Price/performance ratio absolutely fine. Will try the 7 course menu in the next few weeks. Everyone was very satisfied. Staff polite and in a good mood. Waiting times ok. Nothing more is possible in Regensburg.

Very tasty lunch menu in a relaxed atmosphere. Lunch was 35€ with a large soup, roast beef and a dessert with espresso. The staff is very nice and accommodating. The restaurant was very busy at lunchtime - make a reservation. A small point of criticism - it's better to put pepper and salt on the table straight away before you have to wait too long for your warm meat

Unique service. Super nice hosts. The whole thing combined with a small, high-quality card. If you want to spend a wonderful evening, you can pamper yourself here. Service is very important here. From the greeting from the kitchen to choosing your personal steak knife to the sweet surprise at the end. Simply an all-round successful experience. Thank you for that. We can only recommend you.

Unfortunately disappointing, at least this evening. The ambience is extremely nice, but it doesn't outweigh the negatives. Time from entering the restaurant to serving the main course was 2 hours, and there was an incredibly long waiting time after ordering. Steak lukewarm, potato gratin cold, but something new was brought. The water we ordered was forgotten, as was the wine list we requested. There are enough staff and generally very friendly. A glass of wine accidentally spilled over a lady's back can happen, but it's still embarrassing. In the toilet someone vomited into the sink and toilet, the restaurant can't do anything about it, it was just the icing on the cake. For the price you have to expect more.

The food was extremely good, not too extravagant but still elaborate and special! Honest food!

Very attractive restaurant in a modern but cozy style, toilet immaculate, gladly 5 stars. Reception very friendly, initially very friendly, open and competent service, unfortunately then a change of person, who was friendly but very reserved and cool. Therefore unfortunately only 4 stars. Our starter was modern and good, a little too much cream cheese for the amount of roast beef, the pickled parts were very good. The bread, 3 variants, was very good. My main course was good, the meat quality was very good, very well fried. The sweet potato puree, too sweet for me and a consistency like baby porridge, not really my cup of tea. A little more sauce would have been good and a little more spiciness. The portion size could be adjusted slightly upwards. It was just enough because we had eaten a lot of bread. The Wienerschnitzel, on the other hand, was anything but a real pleasure for me and my companion. Dry, actually no butter taste, the breading didn't rise. Actually disappointing, unfortunately. The fried potatoes, unfortunately not a highlight either. All in all a meager 4 stars. I would have liked to have given it a 5 but only got a 4. Nevertheless, I would like to give the restaurant another chance and we will visit it again to see whether criticism is accepted.

We were here for the first time. First of all, the food was excellent. We each had a little bit of everything, everything tasted great and was placed on the plate with a lot of care. The service was great at the beginning, attentive and quick. You could still work on a few little things here and there given the level you're aiming for here. Unfortunately, the attention of the service changed over the course of the evening as the restaurant became more crowded. Whether you can blame this on the staff or the lack of staff is up to you. But as a guest it is of course a bit of a shame if you have to wait longer until someone comes to the table. If you appreciate good food, Ontra is definitely worth a visit.

A visit to ONTRA is definitely worth it. From the beginning you will be pampered with a greeting from the kitchen until the end with sweet attention of the highest quality. A real compliment to the chef, who transforms the diverse dishes into a delight for the palate and eyes. The excellent service leaves nothing to be desired and ensures that you feel comfortable in the great atmosphere. Many thanks to the entire ONTRA team for the wonderful evening!

Went to this restaurant for the first time on January 4th, 2025. We had reserved and were welcomed very friendly. After our jackets were taken away we went to the beautifully decorated table. We decided on an aperitif, starter, intermediate course, main course (with red wine) and dessert. The food was very very very tasty! From the salmon to the Parmesan tortelloni and the beef fillet with side dishes to the ice cream/sorbet, everything was perfect. If you want to treat yourself to something really nice, this is the place for you. The palate is not neglected here! The entire staff was very friendly and helpful. Thank you for this lovely evening and keep it up :-) IG: Don Tobi Photography

Sensational menu and excellent service

First I would like to give 5 stars to the kitchen - the food was fantastic. We all expected more in terms of service, hence a star deduction. It started off wonderfully here, but slowed down a lot towards the end and no one wanted dessert anymore. The ambience is great, but a star was deducted here because it was quite cool and there was quite a draft in the “aisle area”. All in all, it was a nice evening, but it didn't quite live up to expectations. There is also a high level of complaining here, as 3 of the 6 guests come from upscale restaurants. But the food alone is worth a visit 🌟

The food was excellent and the service wonderful. Many thanks to Julia and Julian.

In contrast to our previous visits, unfortunately some things didn't go so well yesterday. First of all we had to wait a long time for the tickets and unfortunately the long waiting times continued, drinks, greetings from the kitchen and then the food. Unfortunately, the four of us didn't get our starters or the main course at the same time. It may have been due to the appointment, but it was a shame for us. I hope everything will be perfect next time.

We have been visiting ontra for several years now and it is one of our favorite restaurants in Regensburg, but unfortunately the food took too long on our last visits. Yesterday our reservation was at 7pm and we had to wait 2.30 hours for the main course to arrive. And it's not the first time

Very friendly service, very good food and wonderfully presented on the plate

Food and ambience top! Any time. But: reserved at 11:30 a.m.; At 11:40 a.m. all 11 people were seated - there was no service for 30 minutes. By then the restaurant was full and we had to wait a long time.

All in all a successful evening with very tasty food and excellent service

High-quality cuisine and motivated, friendly service. Price/performance fits. A little too loud, as the seating is relatively tight. Comfortable is different. Still happy again.

We were in a larger group at Ontra in Regensburg for our Christmas party and were thrilled! The service was exceptionally attentive and warm, the food was absolutely delicious – every dish was a delight. We were particularly impressed by the great atmosphere: lovingly decorated and perfect for the occasion. You just feel good. A big compliment to the entire team – we would love to come back and can only warmly recommend Ontra!

We had a wonderful evening with extremely good food and outstanding service.

For me it's one of the best restaurants in the city of Regensburg - you park in front of the door, you're always greeted warmly and you get star-level food

The Ontra restaurant gave us a completely successful evening! The food was simply excellent – ​​lovingly prepared and full of flavor. We were particularly impressed by the pleasant atmosphere: stylish and cozy at the same time, perfect for leaving everyday life behind. The staff was extremely friendly and attentive without being intrusive. We felt completely comfortable and will definitely be back soon. A big compliment to the entire team!

Oops! The second time I've been here, the last time a year ago at least the service was top, this evening unfortunately below average. There probably won't be a third time. Unfortunately no one showed up after the meal and we had to go to the front ourselves to order more drinks. Food (at least mine) below average: starter salad so sour that it was barely edible, lettuce leaves not fresh and a really unfortunate composition. Unfortunately, truffle pasta was too dry and not worth the price. Schnitzel always looked pretty good. Last but not least, a tip, dear girls: it's part of good parenting to turn around when saying goodbye and to say at least a quick "bye" instead of looking at your cell phone! Typical example of a poor price-performance ratio.

**Review for the restaurant Ontra** Seven of us were at the Ontra restaurant in Regensburg at 7:30 p.m. sharp. Unfortunately our evening started with a long wait. Although we were immediately shown to our table, it took over three quarters of an hour before we received our ordered aperitifs. The wait for the food was even longer, so the main course wasn't served until 9:35 p.m. The portion sizes were more suitable for small appetites. The schnitzel was particularly disappointing as it was barely seasoned. The chef could definitely add a little more spice here. Overall, our visit to Ontra was unfortunately not satisfactory. The long waiting times and the small portions somewhat spoiled our expected experience.

Overall, nice location with top service.

What should be highlighted is the friendly, unobtrusive service. Even though the restaurant was full, the service was quick without being rushed and very friendly.

Hello dear team, The food was great as always, compliments. The service wasn't that good. Stefan is great, but unfortunately we couldn't order the wine until the course was already on the table. It's very loud now. Best regards

Outstanding dining experience. Everything is really right here, perfect service, in a relaxed atmosphere paired with excellent food. It really doesn't get any better than this! Just choosing which steak knife to use is a real USP! Anyone who comes to Regensburg should plan a visit to this restaurant. Recommendation: reserve in advance!

Excellent dishes in an appealing ambience with first-class service, what more could you want?

Always a culinary experience. From the food to the service to the ambience, everything is simply wonderful.

Since the Ontra was introduced, it has really been a highlight for Regensburg and I am very happy that the quality has maintained and that the card also offers something new. The wine list is well sorted. The staff is always friendly.

Food was excellent, service was good, ambience was nice but very loud. Drinks service was a disaster: first it took forever until the aperitif was served, then empty glasses on the table were "overlooked" and then the wine ordered with the courses only came after the courses had been consumed (or had become cold).

Sehr gute, von Zeit zu Zeit wechselnde Auswahl an Gerichten mit angenehmem Service. Nur der Geräuschpegel ist bei vollem Haus u. U. recht hoch.

The food was very good, but I would like to make a few comments. 1. If you serve truffles with homemade tagliatelle, there should be no parmesan mixed into the pasta. Please add extra parmesan, otherwise the truffle taste will be drowned out. 2. The sommelier was excellent and was able to recommend several wines to us, and our selection also matched the dishes. The service staff was also knowledgeable and served us unobtrusively and very friendly. 3. BIG CRITICISM: Dogs should not be allowed in restaurants of this class, especially since staying in a restaurant is proven to be torture for animals. P.S.: I love animals, but not animal abusers.

A great evening with excellent food. The staff was extremely friendly and knew what to do. Very attentive. we'll be back. Definitely.

Lunch menu...excellent. Service... absolutely professional Ambience...to feel good Conclusion: We'll be back

There were no dishes listed below, only the Wiener Schnitzel, which we didn't eat... The beef tartare was excellent, the soup and fillet unfortunately weren't warm, and the Alsatian crèmant wasn't cold enough. Everything else was good... Price-performance leaves nothing to be desired...

Even though it was “just” a business lunch, we felt very comfortable. Food and service - all very good!

Food always very good, service TOP!!!

My best friend and I had dinner at Ontra last Saturday night. Tasty delicate fine food, and an absolutely sweet waitress who kindly helped us in english and french, to make us feel more comfortable. We had such a nice time. Danke.

Heute waren wir zum Abendessen im Ontra und ich muß sagen, einmal und nie wieder. Hatte ein Entrecote Medium bestellt und es kam durchgebraten auf den Tisch. Hab die Bedienung freundlich darauf hingewiesen, worauf sie meinen Teller mitnahm um 5 Minuten später damit zurückzukommen mit der Aussage, die Küche sagt das passt so, nach dem Motto friss was auf den Tisch kommt. Bei einem Preis von 55,-€ für das Steak denke ich, könnte man zumindest den bestellten Gargrad erwarten und nicht respektlos abgefertigt werden. 10 Minuten später kam die Bedienung erneut und fragte ob ich ein neues Steak will, was ich ablehnte, da meine drei Begleiter ja fast fertig gegessen hatten. Weitere 5 Minuten später kam die Bedienung erneut und teilte mir mit, dass ich das Steak nicht zu bezahlen brauche oder eine kostenlose Nachspeise erhalte. Da ich niemals eine Nachspeise esse, musste ich ihr Nachspeise Angebot leider ablehnen. Als dann die Rechnung kam, stand das Steak wider Erwarten auf der Rechnung die vollständig beglichen wurde.

Everything just fits! Great food, great service, beautiful plates, taste experiences in all directions.

A beautiful restaurant with very friendly and attentive service, the food was extremely tasty - what more could you want. If I'm in Regensburg again, I'd love to come back.

Great food with great service in a cozy atmosphere. A nice regional and seasonal selection - we ate venison from Parsberg. Highly recommended

I had dinner there with my parents and all three of us were simply thrilled. Great hosts, great menu, great gin (beach weather) and absolutely fair prices! We are already looking forward to the next time! Great!

The service was excellent, the food was delicious. Thank you for this very nice evening.

Food at the highest level at an acceptable price. Very young team and nice audience. An all-round successful evening!

It was another very successful evening. Starters and selection of drinks were again very good. Only the Wiener Schnitzel didn't convince me this time, so I only gave it 4 stars for the food

We were very lucky to celebrate our wedding at ONTRA and it was simply perfect! From the first contact to our big day we felt completely comfortable. Food: The food was an absolute dream. Each dish not only tasted fantastic, but was also beautifully presented. Our guests were thrilled with the selection and quality of the food - the menu was put together exactly according to our wishes. Service: The service was simply perfect. The team was super friendly and always available without being intrusive. They gave everything to make us and our guests feel completely comfortable. Ambiance: The ambience was fantastic. The stylish furnishings and loving decoration created a wonderful atmosphere that suited our day perfectly. Planning: Particularly noteworthy is the excellent planning and coordination in advance. Ms. Listl was available at any time, took our wishes seriously and supported us with the organization. It was a reassuring feeling knowing that everything was well thought out and we could look forward to the big day. In summary, we can only recommend ONTRA as a wedding location. It was the perfect location for our wedding and made our day unforgettable. Many thanks to the entire team and see you soon!

We were satisfied for the first time in Ontra and all around. Great food, delicious wine. The service team was very competent, even with requests for changes. Keep it up! We'd love to come back.

Always happy 😋 Great service ⭐️ Great food ⭐️ Fine dining for reasonable prices 👍🏻

A really modern restaurant with a very warm atmosphere Absolute top cuisine Very good and attentive staff An absolutely recommended restaurant. We will come back. It's also great to sit outside in summer. Addendum from the visit on 10/27/24 Once again a great evening with incredibly delicious food. Some of them were really a taste explosion, only the Schupfnudeln with poppy seeds gave me the feeling that they had been warmed up. Everything else was perfect.

It was our first time at ONTRA and we were really impressed by the great ambience and the really excellent food. Despite the large number of guests, the service was always friendly and courteous. We will definitely come back.

Ontra is definitely one of our favorites. The food is always a highlight and the staff is very friendly. You feel very comfortable here as a guest.

For me the most beautiful restaurant in Regensburg. Food was super tasty, service was very friendly and on the ball. There’s one star from me!

Great restaurant! You immediately feel completely comfortable.

Nice restaurant with great service and very good drinks. The food is visually beautifully presented, unfortunately the taste cannot keep up. A consomme for €16 has to blow me away in terms of taste and simply be spicy. Here I had to add more salt and it wasn't actually much better than in an upscale inn for half the money. The problem persisted with the other dishes except for the pigeon, which was almost at star level thanks to the excellent sauce. Don't get me wrong, the food is high quality, but for me the price/performance ratio isn't right. For example, the saddle of venison for €39 was OK, but 5 Schupfnudeln with tons of red cabbage didn't make things complete. It also didn't seem fresh, seared but rather heated again in the steamer. For my wife, the venison ragout for over €30 was just a mountain of pasta with a kind of goulash sauce. Every venison ragout in a regular restaurant can do more and costs less. Anyone who has some star experience knows that you have to pay a little more for the money. So in my opinion either level up for the money or just adjust prices. Even €16 for an average glass of red wine is just too much.

Highly recommended. Would love to come back

If you want to spend a fantastic evening, this is the right place for you.

Very nice atmosphere, very good service. Criticism is responded to very professionally here. We'd love to come back!

It was a wonderful evening with wonderful food. Anyone who values ​​good cuisine, a great ambience and simply great service should definitely come here!

Excellent food and extremely attentive and friendly service

A great restaurant with a very tasteful decor. The food is excellent in taste and presentation! Definitely worth a visit!

Very friendly and good service with a smile.

Schönes Lokal, angenehme Atmosphäre, guter Service. Wir hatten diverse Speisen. Die meisten - durchaus nicht alle - waren sehr gut.

Excellent food, perfect service and a super nice and stylish ambience - we always enjoy coming to Ontra - an all-round successful evening!

Highly recommended. Outstanding cuisine, great service and a very nice restaurant.

Today it was that time again, a working lunch with your favorite colleagues. This time we ended up in Ontra. What can I say, by far the best meal in a long time. Service is professional, quick, unobtrusive and very well trained. Food to the point, highest quality and taste without words. The rest still had room for dessert. The ice was melting away. We only had water and coffee for drinks because unfortunately everyone was traveling by car. Thank you for the wonderful evening

food excellent, Service very, very friendly and attentive. Location very appealing. I think the menu is a bit small, 1x fish dish and 1x poultry dish are still needed.

The selection on the menu was really interesting and the dishes I tried were fantastic the presentations were very careful and also pleasing to the eye the staff were very friendly and gave great recommendations the atmosphere of the place was relaxed and pleasant I had one Nice evening with friends and can only recommend it

Our visit last night to Ontra Regensburg. As always, great service and high quality food. Unfortunately, the greeting from the kitchen did not make it to the photo 😇. Beef tartare as a starter, saddle of venison as a main course and fine sorbet as a dessert. For us a 10 out of 10, a great evening! 🤗

It was a wonderful evening and we will be back. 2 suggestions for improvement: a) Service reached out to the guest from the wrong side a few times, which is not good at this level and b) the pigeon intermediate course was too small/little for our taste for the price. The sommelier was great.

Super nice evening and very good food

Very well-coordinated staff, service; delicious food; Our table was positioned somewhat awkwardly in the middle, staff had to pass close to us to serve food.

My husband and I were positively surprised by Restaurant Ontra. Great service. Very friendly service. Upscale and yet accessible to everyone who wants to treat themselves to something special. The food was always beautifully presented. Taste was excellent. We'll definitely come back. 🍻

Very successful evening. The food was very tasty and, with three courses, was sufficient. The service was great as always!

Very good food at a fair price. Perfect service and pleasant atmosphere. An absolute recommendation and can even be classified as cheap in view of what is on offer.

great restaurant! Food at the highest level, first class service and a cozy atmosphere. The prices are correspondingly higher, but it is worth every euro.

I just love it. Perfect all around 👌🏼. Food, staff and the location.

Sowohl für Fleischliebhaber als auch Vegetarier bietet das Ontra eine ansprechende Auswahl. Sehr gute sind auch die wechselnden Desserts.

We went to Ontra Restaurant for dinner with my wife. We received a warm welcome and the staff took excellent care of us. It is very nice and pleasantly furnished. You feel very comfortable and welcome. The food was excellent. We each had a starter, an intermediate course, a steak as a main course and a dessert. There was also a delicious greeting from the kitchen 😊👍. The beef tartare and the couscous salad tasted very good. During the intermediate course, the Pulpo was the highlight. Mega tender and soft grilled, tastes perfect. The game ragout was very well prepared, a bit too much salt for me, but otherwise very tasty. The beef fillet was, in my opinion, perfectly prepared. The wild garlic dominated the herb butter, which I particularly liked. The dessert was also convincing. The pistachio ice cream could have a bit more volume and body. The staff was always there for us. You will definitely get a good wine recommendation here. The waiting time for the food and drinks, as well as the time between courses, were very well planned. Only one thing could be noted. The white ragout plates should be polished a little better so the water stains wouldn't be so visible. In summary, it was a very nice evening, the price-performance ratio was absolutely right here. Thank you very much, we would love to come back.

If you are on site it is certainly highly recommended

Food, service, etc. are top. What I don't like at all is the price for a juice spritzer €4.90! Beer costs €4.60 that's what I still criticize!🙈

seit Jahren die beste Adresse in der Stadt für hervorragendes Essen, da braucht es keinen Stern. Vor allem die Meeresfrüchte- bzw. Fischgerichte sind immer ein Traum. Der Service ist stets präsent, immer am Gast orientiert und sehr zuvorkommend. Der junge Weinfachmann begeistert mit Kompetenz und Humor...alles in allem jedes Mal eine wahre Freude und den Preis definitiv wert. Hoffentlich kann das gesamte Team das Niveau noch lange so hoch halten.

As always, a very nice and successful evening, the ambience, the service, the quality of the cuisine, really an all-round successful experience.

Unfortunately, I cannot agree with the praises of many other guests - I would like to explain the reasons below: We had booked the gourmet menu for the same evening at short notice, i.e. in the morning (longer-term planning is sometimes difficult with small children), which appealed to us much more than the regular menu. Following the instructions, I stated this in the comments and also received confirmation from the system. When we arrived there was a brief confusion, then we were told that the gourmet menu could not be offered at such short notice and that we could only receive one or two courses of the same. I was really disappointed about this because, as I said, I didn't find the regular menu that appealing and I also find it very irritating that the "most modern restaurant" in Regensburg doesn't manage to adapt the reservation system accordingly or at least put a corresponding sentence on the homepage - I know that from other houses. Of course, I can understand that you have to plan the use of goods accordingly etc., but if there is no indication otherwise and it is confirmed systemically, I will assume that the menu is also available for short-term booking. Out of necessity we chose the starter, intermediate and main course from the regular menu, but apart from the salad the kitchen couldn't convince me. I didn't think the cooking point was good with the scallop because it was no longer translucent, but when it came to the dry aged steak, the opinions between me and the service and the kitchen differed significantly on "medium rare" - for me it was meat simply too well done, whereupon they explained that it was less bloody when dry aged (which I find understandable), but I am still convinced that it was no longer medium even for dry aged. This may be subjective, but overall I would have liked my complaint to be handled more professionally and not just dismissed/overlooked. Even the initial offer that we could have one or two courses from the gourmet menu was not proactively taken up again - I would have expected that from a hotel that advertises itself with so many superlatives and very high standards . When it comes to service, I want to differentiate - the lady who mainly served us was really very friendly and tried hard; The gentleman, on the other hand, seemed to be of the opinion that there was nothing he could do to save me and behaved accordingly - however, he is a capable sommelier and the wine with the steak was a good recommendation. I also found it irritating that smoking is allowed on the terrace by default, which I find very annoying, especially with high-quality food. Luckily, the lady at the next table took over the complaint about this, so I wasn't the bad guy again... In summary, the evening that I was really looking forward to was not a good one for me. I would have liked that they had at least made a serious attempt to accommodate us in some way, even if the mistake with the incorrect reservation confirmation was clearly not ours - but there was no apparent enthusiasm to lift the mood or offer compensation. Our visit was several weeks ago and as far as I can tell, the homepage has not been changed to prevent this situation. My husband and I have often been guests in upscale restaurants, including one- and two-star restaurants (mainly in our home region of Nuremberg) and have both come to the conclusion that the price-performance ratio at Ontra is not good and we do too Didn't find service convincing. Therefore, no recommendation and we won't be visiting again anytime soon - next time we'd rather go to Mr. Schmaus or to the Gänsbauer restaurant.

The best food in town for us for years...who needs a star? Fish or seafood variations are always a dream, both in terms of preparation and product quality. And the service is also impressive every time. Always present, friendly and uncomplicated...the young wine expert is also a real asset with his knowledge and unerring recommendations.

You can see and taste the attention to detail! Great!!

Very friendly and courteous service, even though it was busy. The terrace with a view of the greenery is wonderful.

Excellent food, value for money lunch menu very good, nice and attentive staff, nice terrace