Mr. Zapata in Hamburg

Super fast delivery and the burgers are absolutely amazing!

Super delicious, super nice, honest, very friendly people, great food, top!

Delivery to Langenhorn took an hour. The food was completely cold and utterly disappointing. The bacon burger had no bacon at all, just a sad half-slice of sausage (it looked like turkey) and some squalid lettuce. I didn't even want to eat it, so €20 wasted!

Absolutely inedible; I can only agree with the other reviews.

We ordered pizza and have never eaten anything so disgusting. Don't order it!!

I was hungry and ordered two croques for myself and my boyfriend. Smileys wasn't delivering anymore, and this shop is open very late. Very friendly delivery driver!

Honestly, the food is a disaster and the delivery service takes 4 hours, so I really don't recommend it at all.

I've always been satisfied so far, and the food has been good. Plus, you can order really late.

A missing sauce wouldn't be so bad, but the spoiled scampi smelled so bad that it couldn't have been missed in the kitchen. Absolutely disgusting. No one answers the phone. Never again!

We had to wait an hour for 3 crepes and two milkshakes, which wouldn't have been so bad if the driver had had enough change. With a bill of €33, the driver only had €14 to change €50 and no straws.

Good afternoon, ladies and gentlemen, I ordered food from you yesterday. Delivery: • The food arrived on time. • The delivery driver was very polite and friendly. Food: • The food was cold when it arrived. • The food tasted stale and not fresh. • A piece of steel wool was found in the food.

I also can't understand the bad reviews. We've never had such a hot pizza delivered before. The pizza was piping hot and the cola was ice cold!! Four stars for that alone. My husband says it's the best pizza he's ever eaten. There was absolutely nothing to criticize about the food. Everything was great 👍 What I liked best was that the pizza was piping hot and the drinks were ice cold!

We ordered two croques at 12:30 a.m. They arrived in about 30 minutes, were hot, the salad was fresh and absolutely delicious. We're visiting Hamburg and would definitely order from there again when we're back.

I ordered a croque from the Eidelstedt branch yesterday. It arrived super punctually, and the driver was nice. My girlfriend ate it, but the salad tasted bitter, and I was like, "No." Last night I got terrible heartburn. I woke up this morning and am now lying in bed with terrible diarrhea and feeling nauseous. I will never order from there again.

You order a 20cm croque for €10.50 and get exactly 15cm with as little topping as possible – absolute rip-off!!!

I can't understand the bad reviews, and luckily I didn't let them deter me. The food was delivered faster than expected, within 40 minutes. The food was piping hot, and I have to say the pizza tasted really good. I'll definitely order from here again!

Your food is excellent and the delivery is also excellent thanks 🙏👍

Your food is excellent thanku so much👍👍👍

We ordered a family pizza – it was excellent, both in taste and size.

Vahid was the best delivery driver. Very friendly and professional. He took my delivery requests into account very well.

I ordered two burgers and received nothing – €36 for nothing. I will never order from here again and I wouldn't recommend it to anyone.

Apparently, my name wasn't on the doorbell. Instead of calling me or contacting me in any other way, the delivery man drove back. Thank you.

We ordered pizza here. Delivery took about 2 hours for 5 pizzas without any specifications. When it arrived, the pizza was only lukewarm, if you're being polite. It wasn't sliced, despite explicitly requesting it when ordering. I had the Kentucky pizza. The chicken tasted a bit tough in places. The worst part, though, was the pineapple. It tasted bitter, and I felt slightly nauseous after about 3 bites (when I figured out what the offending flavor was). This was 100% the most disgusting pizza I've ever eaten.

I'd rather not give it any stars at all! Ordered a burger and got this! The pasta tasted completely out of date, and the 'burger' was absolutely terrible. And it took an hour and 30 minutes to make. Absolutely a disgrace... I'll never order from there again!

Great seice; food is appropriate for the time, not great quality but honest

It's the branch in Langenhorn. I've honestly never had anything so disgusting delivered in my life. Not to mention that I waited almost two hours, the pizza rolls were completely burnt and barely filled. 🤢 I ordered my pizza with ham and beef salami as a calzone. I was surprised by the taste. I opened the calzone and it was definitely not ham, but a pressed meat/beer ham mix. The pizza dough was half-raw, simply disgusting. But to everyone in Langenhorn, CAUTION: Croque Hütte has the same address & they USED to be really good. Now they're also such a disgusting place. Recently, my husband ordered a crepe there: ham/cheese. The crepe arrived with little cheese and something like sausage? Unidentifiable. The food goes in the trash, but everyone...get something from McDonald's or eat dry bread instead. 🤮

Aside from the fact that their delivery times are above average, I once ordered a pizza and received the wrong one. I then left a fairly negative review on Lieferando. A subsequent order of mine was then simply canceled because I had previously given the shop a bad review... I then wrote the same thing on Lieferando, but the shop then called me a liar with bad intentions directly via messenger (they got my number from the app) and had my review deleted so that others wouldn't see it. Not exactly open to criticism and punished for bad reviews. In the end, they told me that they would never deliver to me again.

We ordered and received extra garlic bread for free! Best life! Delicious food and friendly delivery person.

I don't understand it. Some people show off their finished pizzas and complain. If it didn't taste so good, why did you eat them all? And the other one says, "I'm missing a pizza roll." What do people think they're always buying? I'll still order from Mr. Zapata and I'm satisfied with the service.

They're really delicious. I have no idea why so many people are jealous of them and write fake reviews. You guys are the best.

Ordered a croque, it took 25 minutes longer than stated, and unfortunately, the croque wasn't good. The bread was extremely soft and mushy, and the toppings were thin. I wouldn't order it again. The driver was very nice, though.

Is your chef on vacation? Hard sesame bun instead of brioche. Ketchup instead of burger sauce. Meat oversalted. Fries tasteless. Italia Burger lacks arugula and tastes more like feta than goat cheese. Mushrooms were missing. We've been regular customers for a long time and hope the quality improves soon.

Sadly I ordered food on 7.06 and it didn't arrive

Very reliable delivery service with excellent quality! Both the pizza and burgers were excellent every time – fresh, hot, and very tasty. A clear recommendation!

The food never arrived. They said they were with us even though we were standing at the door and no one was there. Then they shouted at us and insulted us on the phone. Please never order from there.

Disaster... we ordered esse at the hotel. Waiting time was almost two hours. Then the delivery man called and asked for the location. Esseners were solid... not recommended in my opinion!

Always save your life at night, very fair prices

3.3 stars is absolutely unjustified. It should be significantly lower.

I'd like to share my experience with ordering from Zapata through Lieferando in the hope that others will avoid this hassle. I ordered from Zapata through Lieferando and waited over five hours for my food. The order never arrived, even though the app showed it as "delivered." I then tried to contact the Zapata phone number listed on Lieferando, but the number was down. The next day, I contacted another Zapata branch and was finally connected to the manager. He sent me a video that supposedly shows the driver ringing my doorbell. However, the video clearly shows that he was on the wrong doorbell, because I hear a recognizable melody when someone rings the doorbell, which isn't the case in the video. I then sent the manager a video of my working doorbell to prove it. The manager also claimed the driver had a screenshot proving he called me, but I never received that screenshot. I'm not concerned about the €10 here, but rather the principle: I ordered and paid for a service, but received nothing, and instead of understanding or consideration, the blame was shifted onto me. Instead of getting clarification, I was ultimately completely removed from the system. I can no longer order from Zapata, even though I did nothing wrong. I also didn't receive a refund. I will report the case to the police because I find this behavior dubious. For anyone considering ordering from Zapata: I strongly advise against it. The effort, ignorance, and stress are disproportionate to the actual order value.

⸻ ⭐☆☆☆☆ – Mr. Zapata: When Hunger Becomes the Enemy Mr. Zapata isn't a snack bar. Mr. Zapata is a test of the will to live. Open only at night – presumably so no one sees what's actually going on. Anyone who ends up here has already lost: all the other shops are closed, their cell phones are dead, and even their stomachs are screaming, "Why are you doing this to me?" I ordered a burger. I got an existential crisis in bun format. My boyfriend took the first bite, paused, stared into space, and simply said: "Wow, that's disgusting." The burger – if you can call it that – had the consistency of wet concrete and smelled like it had made a stop in the sewer. The bun was so dry that I briefly wondered if it was compressed sawdust. The cheese? A sad, see-through slice of something that once saw cheese. Probably from a safe distance. There are dips. You're not supposed to eat them. One tasted like a mixture of forgotten toothpaste and shoe sole, the other... honestly, I think the other one was looking at me. I strongly suspect the "Special Burger" came with a pact from Hell. The combination of taste, texture, and smell definitely has something devilish about it. Maybe even demonic. Who needs an exorcism when you can eat here? Bottom line: Mr. Zapata is a culinary emergency brake in free fall. If you ever eat here, make sure you record your last words. It could be the last thing you taste. And it will haunt you forever.

I don't think I know any delicious pizza like yours, it tastes so incredibly delicious, I will definitely order again

I've been waiting two hours for my food and no one is answering the phone.

I don't understand the complaints at all. It's really delicious 😋. And everyone is very nice. 1000 points from me. No matter what I ordered (pizza, casseroles, etc.), it was top-notch!!! 💯❤❤

Everything OK. Pizza with tuna delicious despite the late hour of 2:40 at night

A complete disaster. The food doesn't arrive and the money is gone too.

I don't understand the negative reviews at all. I've been to Mr. Zapata several times and have been extremely satisfied every time! The food is fresh, prepared quickly, and tastes simply delicious. The service is super friendly. I'll definitely be back!

Absolute disaster! I placed an order online at 1:45am. The store is open until 3:45 a.m. I waited so long and my food did NOT arrive. Everything has always worked online at Lieferando since Restablo and we never order there again.

!!ATTENTION SCAMMERS!! My order for over 50(!!!)€ never arrived. I'm pissed. When you try to call the store the phone is turned off. Or maybe blocked my number? The order was canceled at Lieferando, so you can no longer rate it there. I strongly assume that all the 5 star reviews here are FAKE. Just don't order anything here!!

Unfortunately I never received the order, the driver became very aggressive on the phone because I no longer wanted the order after 3 hours. CAUTION!!!

Was insulted after the meal was late. Food also has a bad consistency and is very inedible. Not recommended

Today we ordered croques twice with extra garlic dip twice, unfortunately there was neither the extra garlic dip nor any sauce on the croques. Which made things very dry. In addition, one of the croques was baked very black. NEVER AGAIN

I read the reviews here and was initially shocked. But today I was proven wrong. Delivery time was super fast. Delivery person was super friendly. And the food was incredibly good. 12/10. It was so hot that I almost burned my mouth. I had pasta and a burger. The burger was absolutely made with love, and the pasta was incredibly seasoned. Simply fantastic. Thank you so much for the culinary delight. 😁

Delicious food and very fast, friendly delivery.

One star is too much to be honest, I waited about 1.5 hour to deliver and food was awful. Not recommended at all please don't waste your money

Great food, always warm and juicy.

I ordered and had it delivered, the food arrived late, everything was completely cold, and then they dare to hand a washed-out warm milkshake into someone's hand without feeling ashamed. For almost €30 it's a disgrace.

I'm sorry but I've been waiting for a refund for 3 months, that's how much my Revolut app showed, so far no money, no drink ordered, I don't recommend it due to the lack of goods people order but if it's not there there is no refund

Didn't even show up, never received the order

This is anything but honest work...

Order didn't arrive after 2 hours. Nobody answered the phone. Order had to be canceled, absolute disgrace.

I ordered a pizza yesterday with (extra chicken, cheese, corn and pineapple), what can I say. Came super late about 40 minutes even though I live 3 km away. And the pizza I ordered was stuck to the board. Like it was stuck to the box. Some parts were completely burned and some were completely raw. I would never order again. Never again. Never again.

Very friendly on the phone, my special requests were immediately implemented over the phone and finally someone who spoke German and understood you. Definitely recommend ⭐️⭐️⭐️⭐️⭐️

Ordered via Lieferando. The food was really tasty and the fries were especially very crispy and well seasoned. The delivery person didn't speak German very well, but he was still very friendly. I was still missing wipes to wipe my mouth. Otherwise everything was great and the food even arrived earlier than expected

worst restaurant ive ever seen, dont order from here

It couldn't be worse. I ordered a large pizza and got a small one. The casserole with broccoli and broccoli chicken was also missing !!!!!!!! DO NOT ORDER!!!!!!!!!

I have rarely experienced such insolence as in this store. After almost 2 hours of waiting (even though it said 45 minutes), I called to find out when my food would arrive and was told that the food was being prepared now and would arrive in the next 35 minutes. Of course I canceled the order. If I could, I wouldn't give a single star and would advise everyone not to order from there. Thanks for nothing.

We ordered at exactly 00:07, it's just 3:39, the gentleman said we couldn't be reached even though they hadn't even called. Then the driver came back and said I'm there, we said 3:40 minutes later it must be free or not the full price. He called back and said he left it on her doorstep and it was free. He just threw the pizza down and left

I ordered for 40€ (burger, pizza rolls, fries, 2x Nutella crepe). Order arrived after almost 2 hours. Burger was okay, not good but not bad either. Pizza rolls completely soggy, fries just disgusting. Instead of Nutella crepe, I got Kinder Bar Crepe, one crepe was as big as my smartphone 🤣 Ate half of it until I couldn't anymore because it was seriously disgusting to eat. It really hurts to have paid €40 for it. I really can't recommend the store, don't order there!!!!

I honestly don't have to say more than that, how often have I ordered either wrongly or too little. That's finally enough, actually there are 8 pieces in there, I think the supplier ate one on the way and plus he forgot the chili sauce what a cheek I wait an hour for the food and something like that comes I call the employee who is cheeky

My pitza rolls arrived burnt and my. Crok also burnt from the inside, what's the point? I was always happy but that's really cheeky. Money doesn't wake you up in the trees. I have to sleep without food because it was my last money. Thanks again for the food

I would prefer to give 0 stars!!! I ordered a burger, waited 2.5 hours, the request was ignored and the delivery person completed the order without anything happening! Do not recommend this store to anyone.

Worst supplier in a long time!! At 1:00 am. Waited 1:30 hour! Then got a call at 2:30 a.m. saying you were sorry because of the holidays it would take longer, about 25 minutes. At 1:00 a.m. it was clear. As compensation there is an extra drink. How nice. At 2:56 a.m. a call that the delivery person would be there in 4 minutes. What kind of time information are these? 3:14 a.m. Call that he's there. If we hadn't been so hungry, I wouldn't have answered the phone at all. The crowning glory at the end: cold, ready-made fries where you can still taste the oil, burger patties full of pepper.. Simply bad! Never again! Instead of putting thousands of different things on the menu, you should limit yourself to a few things.

Ordered food, pizza Margherita with extra sucuk, 3x crepe with Nutella. What can I say? Food came after 1:45 hours and then the highlight: pizza was without sucuk!!! WOW

Yesterday I ordered something for food. Delivery time was 45-60 minutes. After 1.5 hours it still didn't work. I tried to call for 30 minutes but there was no one to answer. When the phone was turned off, an employee answered at some point tells me I entered my address and name incorrectly even though the contact details on Ubereats are always perfect. Sometime after 2 hours the food arrived. Food was very cold and very soggy. In addition, the wrong sauces were delivered.

Biggest garbage, just mold in my sauce in the store, it looks like a pigsty, there are leftover food on the floor. Crep stove is still fully oiled, never again

I ordered to Lurup on Saturday evening. Waiting for over an hour and the food (double cheeseburger and pizza rolls) arrived completely cold. I'll never order there again. I really regretted the €24

I ordered a citizen, the bread was really cold, the citizen didn't taste good. The homemade ones taste better, then my drink was forgotten. Disaster. Food was really bad. I think they changed hands.

Ordered food and he cancelled after an hour and was so rude

My friend, brother in law and me ordered a big order on this resturant. In the end we receieved NOTHING!

The service is absolutely despicable. I ordered food from Uber eats. These incompetent buffoons didn't even deliver it and took my money. I'm disappointed and I lost my money. I hope your store closes horribly.

Regular customer for years. The last time I ordered, they took advantage of my tip. Instead of 20€ and 10€ notes, I gave a 50€ and 20€ notes and said, give me 3 back. The delivery person didn't draw my attention to it and pocketed a €47 tip! An email request has remained unanswered to this day. NEVER AGAIN!

I just ordered, my delivery baguette tuno was missing from the tuna (you had to look for it) and I ordered churry sauce but got cocktail and then there was a corner with hot chili, very strange which I hadn't ordered and then this price for about 1 gram of tuna is way too expensive

I ordered yesterday evening via Lieferando. The food was an absolute disaster. Pizza Margherita without tomato sauce, just dough that was soggy with a lot of cheese... disgusting. The fries were crunchy but that was it. They tasted much better here and were the reason for ordering...the crepe tasted old, as if it came from the fridge where it had been sitting for several days...all in all the order ended up in the trash. Absolutely not recommended.

1 star already too much, the pizza tastes like it comes from the junkies at Sternschanze, the burger patties are from a week ago, everything tastes dry and has no taste, I advise everyone to eat from here, listen to me, you won't regret it, close the disgusting place!

We ordered pizzas that were cold and very small, which was a disgrace for the price

After 2.5 hours I finally got my food and of course it was cold, If you call and ask where the food is, you're being rude. I'll never order from there again

Had ordered there apart from the fact that I had to wait 2 hours, he had no change. I offered to give him the remaining €10 tomorrow because I still had €30 left and the bill was €40. He was rude on the phone and just left with the food…

Unfortunately, the delivery time did not match the order. The food arrived cold and the sauce we ordered had...

We ordered. A fries were missing from our order, whereupon we called and were told that it was busy at the moment and that we would get the fries and a free fries as an apology. Nothing ever came. Tried to call again the next day but there was no answer.

Relatively long delivery time, but when I called it said it would be there in 10 minutes and it was exactly right. Food was great. The staff was nice on the phone and the driver was super friendly and especially quiet in the stairwell (I ordered late at night). Positively surprised with all the negative reviews. 😊

I ordered there today, I had to wait 1 hour 20 which is long but still okay, The croqe was delicious for my taste, too little sauce, the cheeseburger was an insult, the right side was burnt black and the meat was still raw and to top it all off, the delivery driver asked if I could leave a review, which isn't a problem but when you deliver a product like that I would rather be ashamed than ask for a good review

Ordered pizza , waited for over two hours and called. No answer on the phone, and order never arrived. I got through uber eats, don’t know if that plays into it.

You won't find better burgers in Hamburg Just wow everything is perfect here!!!

Ordered for the first time and will definitely order again, everything is great ❤️ Gladly again

Unfortunately, I have ordered here several times because there is no other option at night, but I get disappointed every time. The food takes 2-4 hours to be delivered even though the store is only 2 minutes away and it doesn't even taste good. On the phone they always say the driver will be there soon, but that's a lie. I will never order here again.

I've never experienced such impudence before. We ordered and were told it would take 59 minutes. Since after 1½ hours there was still nothing, I tried calling several times. It wasn't even picked up. I had provided both my email address and my telephone number. But apart from the confirmation email at the beginning, nothing came. And when someone came 2 hours after ordering, there wasn't even an apology. Definitely advise against this store.

This is absolutely the worst and most disgusting place I have ever eaten! The order arrived at my home after over 3 hours, even though they have a color route by car. From 10 minutes. The delivery person then told me he had to charge his vehicle because it was empty and they didn't have another driver. You call them and they hang up straight away. The blatant thing was his car wasn't even an electric vehicle but a FIAT 500!! The food arrived absolutely cold and just felt excessively greasy, so we simply took a bottle of oil and put it all over the pizza. The store appears to be removing comments. UNDER NO CIRCUMSTANCES DO YOU ORDER THERE. YOU WILL BE DISAPPOINTED AND DISAPPOINTED AND RIPED UP!!! You can see from all the reviews that 98% of it is bad! I also reported this store. The delivery person doesn't even apologize for the 3 hour delay. I had to pay €30. I give him €50 and he tells me the rest is a tip, right? I say no, absolutely no tip. Give me my €20 back, I'll never order from you again. I've never experienced anything like that before and he then says it's an insult because I don't tip him and leaves! Report the store I've already done it absolutely disgusting store!!

If I could I would give less than one star It's absolutely crazy what's happening, I wait more than 2 hours and then call the store to cancel the order. I'm then insulted on the phone and it's hung up on my face. I'm aware that I was a regular customer in the store, but only because it was the only store that was open at my time. Well, that's it I don't recommend the shop to anyone, the fries taste like cardboard and the burgers are overflowing with 2 liters of sauce, the pizzas are swimming in fat. All in all the shop deserves 0 stars

NOT RECOMMENDED! NOT TASTY, TASTE IS REALLY BAD!!!! , AND MENU IS NOT CORRECT, THEY MENTION BEEF, BUT PUT INTO PIZZA SOMETHING DIFFERENT! NOT RECOMMENDED! NOT TASTY, THE TASTE IS REALLY BAD!!!!, AND THE MENU IS NOT CORRECT, THEY MENTION BEEF, BUT THERE IS SOMETHING ELSE IN THE PIZZA

Delivered after 2 hours, I got an extra Diet Coke but a crepe was forgotten and 3 light cookies instead of 3 dark ones..wow. Plus the carbonara was really bad...never again.