McDonald's München Stachus in München

One thing in advance...if you stop at McDonald's, you've generally taken a wrong turn somewhere. But what is “served” here is really the very last thing. Greasy burgers or not...if the shit is pouring out of your burger when you look at it, the package is completely soaked and you're getting sick with every bite, there's a lot going wrong here. 1 star for the cashier, after three attempts I didn't have the feeling that she really understood me, but at least she seemed to have tried. I can't say the same about the guys in the kitchen. A shame this store, in this prominent location.

The WORST service. If you get up in the morning and feel like you're craving rock-hard burgers, then when you make a complaint you'll be called by the disrespectful, aggressive cashier, yelled at and finally told "shut up". Then you've come to the right place in this low-level branch. Where the cashier has more say than the shift manager.

The worst burger I have ever seen, hard bread, raw burger, inedible potatoes. Better to go hungry than go through this place. It's disgusting.

A request to McD. Make sure that babies (!) don't have to stay in the restaurant at 9:30 p.m.... 😞😟 They belong in the bed and not in an environment like that. Even if the young parents are of the opinion that everyone does what they want. Yes...that's exactly why they start crying. It is not quiet in the restaurant and disturbs the well-being that it needs. Here more attention would be required for the baby's sake than for the big business.

Very disappointing for an MC from a city like Munich. No taste, no flavor and a cold welcome!

-kinda bad happy meal didn’t make me happy. it was okay -free sauce and frucht-quatsch 10/10 -in Romania better

A total disaster, fries sloppy, burgers dry and not hot.

Why don't they give me a check? There are some additional payments that are not included in the application. Lots of people and very long waiting times. There are no self-service terminals, which would obviously speed up the order processing process. I didn’t receive a jar of promotional forfeits as in the coupon... In short, don’t worry about service and reviews here.

Took my boys here for a quick bite to eat while we were on a short break in Munich. Staff serving food were under attack from rude German people, staff doing their best despite customers expecting a Michelin star experience. When paying for food in a restaurant, you do expect free access to toilet facilities, not sure if the charge was official or a grift being administered by staff. Atmosphere slightly affected by a grumpy woman standing by our table and staring at us until we left.

BIG MAC becomes the mini mac -and it is 10 euro ....disaster

They hand you the wrong sandwich. Check it before you take it home.

We were there with 2 people and 3 burgers were forgotten in the 2 orders. How does something like that work?? Unfortunately we only saw her at the hotel and couldn't be reached by phone. Very disappointing performance!!

Good McD but nothing exceptional.

Well, this terrible place angered my master when a lackey dared not to give him a tubular aid to accompany his tasty drink made of phosphoric acid, served in a polyethylene-coated vessel. Even now, even though a few moons have passed, I still feel his anger. This could have been avoided! Now my Lord will unleash his full wrath on me.

A poverty of McDonald's, the potatoes are not edible

Today's shift on 10/21/24 was pure aggression and rudeness. Is this still a McDonald's franchise or is it purely amateur theater? Such people should not work in customer contact.

Always full, no machine ordering and the architecture always causes confusion when queues form

Great location, but the worst burger I've ever had in a McDonalds. Tables were dingy, there are still no ordering terminals.

The food is always cold, old & out of the standard ways of MC to make burgers.

Ordered a chicken burger and got a cheeseburger, but turned out to be a good mistake cause the cheeseburger was REALLY GOOD!

It was a paid toilet, very funny.

Service in this McDonald's is a complete disaster, unfriendly to no end👎🏼, the staff urgently needs training in dealing with customers👍🏼 I'll put it simply: 1. You are greeted listlessly by the employees, reaction, body language, facial expressions and gestures say it all! 2. Private things have no place at work, put them in your pocket, in your locker or somewhere else and don't take them out again until after work! 3. Tables are dirty, no staff to wipe them with a cloth or sweep the floor. 4. If you don't feel like working with customer contact, then you should leave it and look for another part-time job/mini-job/job as quickly as possible! 5. Not every day can start well, of course no one is perfect, but no one benefits from it and especially not the customers who come by relaxed and happy! A friendly smile says more than words 🙂

I ordered chicken bruger very often, but sometimes I got CHEESEburger instead of CHICKENburger, this is because the employees at McDonald's do NOT speak or understand German. I find this very unacceptable as this happens more often than it should. -1 star if I could

nh friend of mine ordered 2 chicken burgers and got 2 cheeseburgers and no receipt and only mayo on 3 packs of fries and no ketchup, if I could I would give -1 stars

Please remove the beggers outside the toilet. They're just chatting and not even cleaning. But they ask for money each time you need to use the toilet. I pay for the food and i should be free to use the toilet without paying a fortune

Worst service ever, I once worked at McDonald's myself but it was subpar, people who pushed me were given preferential treatment and we simply weren't served at all, rude!

The staff couldn't speak English, they couldn't understand and became impatient. In front of everyone, they sneezed on my cola, and the fries didn't even come with ketchup. The service was terrible, the food was awful, and it embarrassed the Germans. Das Personal konnte kein Englisch sprechen, sie haben nichts verstanden und wurden ungeduldig. Vor allen Leuten haben sie auf meine Cola geniest, und die Pommes wurden ohne Ketchup serviert. Deutschen. The clerk didn't speak English, was impatient when he didn't understand, and sneezed on my Coke in front of everyone. The French fries didn't come with ketchup. The service was terrible, the food tasted terrible, and he looked German. face

Spectacled snake fucked us First he deletes my coupon from the app Then he sells backlava to my foreign colleague? I'm extremely disappointed but nice

Fast service. Delicious food. Lots of visitors

they took my money and I didn't get what I paid for. They blamed me for not getting a reset from them. I said 5 times what I wanted to eat. I paid for it, and I got less. They claimed it was my fault, though I knew it wasn't cause I literally had to spell it out for them. and still, I paid over 15€ and got food worth of 10€. from now on, I will only get food from my local McDonald's at this time cause these ppl are unreliable and disrespectful. and lies

Food was really good, but toilets cost 50 cents. But after eating I had bad shit (really bad) true but tasty. Overall I think 3 stars 👍🏻

The food was ready within 4 minutes

They didn't give me the receipt and even though I had paid for the water in my order they tried to make me pay €4 more for the water! Terrible, without a receipt we are all good at stealing.

As always, it was really full and I had to wait 20 minutes, but it's only that full at that time

Disgusting cold fries and I gather in Germany they charge you for Ketchup by the packet. Back to the bad food. Cold unsalted fries and the “M” double patty burger was also barely warm. Yuck. The good news may it be another year before I even think of eating there again. So all this nonsense of the McDonald’s are better in Europe than the US is hogwash. What I did like is that they have a person monitoring the bathroom to keep it clean and someone to pick up all the food and paper left on the tables.

The toilet staff extorts money from everyone and won't let you in until you pay! In the toilet, the employee at the entrance said that the toilet is paid and you have to pay and then go in (there was a queue). There are no signs indicating that the toilet is chargeable! There is no ATM in the toilet and the employee could not give a check for entry(( Put an ATM at the toilet and give checks as the entrance fee is paid (there was no sign saying you have to pay for the toilet!)! You can't order anything through the app from your phone!

These were by far the two nastiest burgers (RoyalTS + Cheeseburger) that I have ever eaten at McDonalds. They both looked like they were easily 7 hours old, even though I had to wait 10 minutes. The fries were okay, Fanta was good.

I’ve visited many McDonald’s locations around the world, and I would say I’ve never seen such great buns on the burgers as I did at this one. However, I didn’t like that you couldn’t place an order using the self-service screen. There also wasn’t much space, and it was a bit dirty. I have mixed feelings about this place.

McDonald's coffee is usually standard. Worst coffee in Europe so far by far. Served by the most miserable McDonald's staff member in the world!

This place is characterized by long waiting times, but this is made up for by the beautiful location. The food tastes like any McDonald's.

It is one of the restaurants with the fastest service despite having a huge volume of people.

No electricity and have to pay for toilet and food is bad

Ordering via app not possible or employees too lazy/stupid

chaos, horror, dirty, they let all kinds of people in

The staff barely speaks English, the MCD is like in the 90s, the toilet costs €0.50 even though you are a customer. The tables are sticky, the air conditioning doesn't work, the food is average

To Memmo D. You have a whole, full(!) bag of fries here! How many should there still be in there? How ridiculous!

Good McDonald's with fresh fries and nuggets. The staff is friendly and you can always find a seat. The ice cream machine also works in summer!

When you need a little piece of home before a early bus tour.... You can't Go wrong with McDonald's.

No terminals, very inflexible We wanted without cheese and then got something completely different

Forgotten sauces, burnt burgers + missing ingredients. In the end, not even the correct “dish”. The worst possible quality for a fast food chain + forever waiting time

The place is so easy to find. Is in a really nice square. The problem is, you can’t look the menu and choose quietly because the cashier is rude and they start to tell you to move on. The food is not really bad but is not really good too. After you pay the bill and you go upstairs to sit and eat where there are not many seats. You also have to pay to go in the toilet.

Private McDonald’s Donalds. Quality is different.

Horrible! Very pissed off cashier, narrow seats, and the worst thing is that you have to pay to go to the bathroom, even though you have taken the menu. Unacceptable.

Eating like any other. However, the toilet can be compared to that of a train station. Separate cleaning staff who will start paying you straight away when you're done. Although you might think that would already be included in the price

Okay for quick hunger pangs. Got some free ice cream the other day because my fries took a minute. Incredibly nice of your colleague! Fries were great. Nuggets were still warm too. Ice cream tasted twice as good. ;-) There's a lot going on here at night. There's nothing else edible open. Sometimes it looks desolate here.

It's just a McDonald's. Unfortunately there is no table service and you have to juggle the food yourself to the 1st or 2nd floor.

Paid toilet. In a restaurant. Absolute joke.

Regular McDonald’s food. Friendly service since the self-order kiosks are not available. The first McDonald’s that I visited that had fresh flowers in the table making a great experience overall.

It's ok for the old mc system they can't convert to the new system omg they have to close in order to convert they can't afford that with the sales! Doing so isn't an option, so we've been discussing how to convert it for years, but it's a success 😂 Let's see if it finally happens in the next 10 years

All I wanted was ice because my coffee was too hot . And they don’t want to give it to me.. food was very dry and stale. Felt very uncomfortable after the food

Food ok McDonald employees in a bad mood There is a bathroom with cleaning staff who “force” you to tip to enter

Unfortunately, due to language difficulties, there were the wrong nuggets with the wrong dips. The branch looks outdated and the staff is overwhelmed. Not tolerable at today's prices.

Slow, disappointing and few fries. Is this really supposed to have been Germany's McDonald's branch with the highest sales? Only manual orders possible. No terminals, no app ordering. Only one person in front of me and a 10 minute wait. You hear complaints left and right about incorrect orders. I have experienced other branches as disorganized as at Stachus over 10 years ago. I wanted to order from this branch and couldn't be more disappointed. Next time I would prefer the branch at the main train station.

If no one speaks the local language anymore, you should rethink your concept!

The food was made quickly, but unfortunately it was all pre-produced and then old and cold when you eat it. In addition, the toilets are expensive and there are far too few places to sit down inside. They also have no air conditioning and it is too warm in summer. Conditions are very fast in their work but could still use a German course or two. There were no napkins

It has an incredible view of the square from the third floor. Although it seems strange to me that they charge for the use of bathrooms inside the premises.

It’s always worth a stop into McDonalds not all are the same always different food offered. This is a great people watching area. The food was good and hot. My son really enjoyed his meal!

Good breakfast. Central location

I say make MC Sunday with caramel and she gives me MC Sunday without anything I only eat MC Sunday because of the caramel digga

Almost 4€ for a cola with water in a cup full of ice-cubes. Nice joke.

McPlant has no taste at all and the burgers are small too. The place was so dirty and you have to pay to use the toilet even if you eat there

Boy I say to take away what is she doing she puts it on a tablet then I say thank you she slaps change on the counter so dead serious not in my hands bro I even smiled -300 aura

Its fun to be at the oldest MacDonald's in Germany but the service is horrible and the food wasn't too good.

Wrong burger delivery and there was something wrong with the sauce and the bag too.

Wrong burger delivery and something was wrong with the sauce😡

No coupons will be accepted after a long queue

Here Washroom not available without pay any euro coins , there are forcing to pay any coins before enter WC.

Coupons are not accepted + unfriendly staff

I completely understand that a Mcdonald's next to a Clubmile is overrun at 5 a.m. by hungry people who all want to eat, and that the food is no longer prepared with love. However, I don't understand why the McDonald's isn't converted and this switch, which is incredibly confusing, isn't finally changed. At other times the food isn't exactly the best...you can do it

We ordered a menu after the club but the drink was forgotten even though we had paid for it.

–McSundae costs ok 1.99€. Here it costs more, ≈2.29€. And the prices for other things seem to be more expensive too –More than one coupon per check cannot be used. And points for “free” food are basically not available. –The quality of the prepared food is also a little worse than in other establishments –There are no self-service terminals -The staff is far from perfect -The room itself is not bad

Garbage. Toilet is not free even if you paid for food

McDonald’s has fast service and great customer service. The mini pancakes are especially delicious, and I also really enjoy their MC Wrap. Overall, the experience is very satisfying and a quick, pleasant dining option.

Very unfriendly, don't accept coupons, don't respond to the customer, overall a very bad experience. The worst McDonalds in Munich.

Food was very good as usual. Staff was kind of weird and rude.

This McDonald’s branch was the WORST I have ever seen. There were a lot of disorderly queues waiting for me at the entrance. They could have at least separated the individual checkout areas with barrier tape. The reason for these large queues is the lack of ordering machines, which can be found at almost every McDonald's these days. I'm a big fan of the McDonald's app - but when I got to the checkout I was told I could only use one coupon, even though at every other McDonald's the number of coupons that could be used was previously unlimited. After I got my food, I looked for a place to sit, completely in vain, until I realized that the ketchup was missing, whereupon I had to buy it again. The only reason I'm giving it two stars instead of one after this terrible experience is that there was a McCafe upstairs that had plenty of seating.

In the evening the food is usually old and hard and the treatment of guests is miserable. If you ask politely for fresher food, you will get exactly the same food again, be ignored or treated very unfriendly. Long story short, they wanted to ban me from the house because I didn't want to eat an ancient, rock-hard burger. Better go to the main train station.

There was a lot going on when we were there, but placing the order was a bit of a challenge, as we as customers had to explain the order to the lady in detail about what was plant based and what wasn't, etc. It took a long time to get the order ready. The lady at the checkout was probably having a bad day.

Even they took employes mobile to write fake good review about the restrurent

Actually a very nice and nice restaurant, but a few things bother you, no huge phones to order yourself and a lot of waiting time My ice cream had melted, but the cola was still carbonated For €2.99 you can pay for a large ice cream and a cold drink without paying a cent Were here on vacation and it has nothing to do with “FAST” food

Wow, what an experience! As in every other branch, the food and drinks were very good and not objectionable. Everything went very quickly, even though it was extremely crowded. Unfortunately there are no ordering terminals, which is probably for reasons. You have to be able to cope with crowds and high noise levels if you want/need to eat here. To be honest, I was very surprised that it was possible to attract people to such a stressful and demanding job. But someone has to do it... Now about the toilets - yes, you have to pay 50 cents to use them (according to the ladies on site), but I can understand that. I know from other MD and BK branches that are located in the center or on the highway that you have to pay to use the toilet. Everything is clean, there is enough toilet paper and the floor is constantly mopped with a damp cloth.

Use of the toilet also costs extra for guests. There are no towels to dry your hands in the women's toilet; you can buy them - for extra money - from the ladies who clean. impudence.

I'm just going to McCafé. The food is usually quiet up there and the cappuccino is really good!

The quality of the food has been on a downward trend for a long time. Now it has happened to me for the second time in a row during the day that as soon as I'm eating, a smelly, unkempt scrounger stands next to you at a very short distance and urgently demands a fee. Not appetite stimulating. On the contrary!

I wanted to go to the toilet after eating. Was then not allowed to enter until the freshly mopped floor had dried (!). When another guest was allowed in before me and I pointed this out to the toilet attendant, I was treated racistly by the woman. And then I was denied access unless I paid 50ct immediately. When I left I was laughed at loudly and maliciously. Absolutely impossible behavior.

A cashier didn't close my cup properly and spilled it all on my new T-shirt

Somehow you don't know how to rate McDonald's. When it's not too busy, the fries are fresh, the burgers are tasty and the place is clean. But on weekends and evenings it's exactly the opposite, dirty, lots of drunk people and sometimes homeless people staying here, the food is bland, fries are cold and mcnuggets are hard. Goes better.

There is always something going on in the branch because it is very centrally located, which is why it is often very loud. Ordering can only be done at the checkout as there are no ordering machines. The preparation is usually fresh because, as mentioned, there is often a lot going on. The restaurant is clean because the staff is present and clears tables quickly if necessary. There are several floors so you can find seating.

Worst McD in Germany. You want to eat old stuff, see homeless, and smell the dirt? Lets go there! I bet this one is not operated by McD but by a franchise partner who burns the brand big times, living from location and past experiences (it was much better 39 years before. Please close this place!

Very good food. but Munich people are just weird