McDonald's in München

Ordered food there via UberEats. Paid! NEVER received the delivery!

Happy Meal couldn't be ordered at all and was simply deducted from my online order. A nugget was missing, as was the caramel sauce in my milkshake. The fried potatoes had half a regular fries in them. We had to wait longer to order our food, and the restrooms weren't clean.

The food was delicious, everything was warm and crispy, but one HUGE downside is that you have to pay 0.50 cents per napkin. And that's really awful! So if you visit this McDonald's, bring your own napkins!

The food tastes good but the staff is not the nicest

Nice little Magges and not too crowded

The McDonald's at Situlistraße 6 in Munich is a smaller branch, but very clean and modern. The kiosks where you can order your food directly are convenient. For families, there's a children's playground, making a visit with children enjoyable. The parking lot isn't the largest, but since the restaurant is somewhat secluded, it's almost always easy to find a spot. Overall, a typical McDonald's with a good standard and some modern amenities.

After the Bayern game, I had a quick bite to eat. And didn't wait long for the food.

It was ok but there are much better run McDonald’s.

I ate here on August 1st and 5th. The first time, I had an upset stomach, and now again. The four options were prepared in an unpleasant way, and I'm looking into it... The MCD district management should do their own checks. The front-of-house server was handling everything on his own. He was constantly clearing away food and checking the toilets. Unfortunately, I can't recommend this MCD.

The toilets are so, so, so disgusting. Dirty, soapy, so empty, and they stink.

they have nice fries, but sadly sakura sprite was out again :(

The environment is among the best in all McDonald's in Munich

The food is really good for the price. The milkshake and fries are highly recommended.

The food is just McS food, as you'd expect. The quality is pretty good, and the wait time is perfectly acceptable. Usually not too crowded, either.

I don't understand the bad reviews here. Maybe I just got lucky. I had a drive-thru, it was quick, and everything was freshly prepared and delicious.

We ordered nuggets and fries to take away today. The fries were forgotten, and the nuggets were mixed with vegan nuggets (see picture, different consistency) without prior notice. They do whatever they want here. It's better to drive 5 minutes further to the McDonald's in the Euroindustriepark, where you get what you order.

Our child was playing on the play tower. It was messy, and there was trash lying around inside. There was smeared tip sauce everywhere. Unfortunately, the slide was also covered in it, which our son didn't notice until after he had slid down. And unfortunately, the staff only went to clean after the incident. 🤬👎

Had lunch here yesterday, very good quality, with extremely friendly and attentive service.

Always takes an extremely long time

Not recommended for takeout. Out of 5 orders, 3 forgot something; today it was 6 nuggets. It's annoying and confirms that the packaging is unfortunately a bit disorganized. It works much better for others.

Enjoy your dribbling Burger! Top notch! I'm full and exhausted, super! That's how it should be!!!!!!!! There wasn't enough room for a photo, I was hungrier 😬😇😉💪 Not satisfied today, extra Burger meat was carelessly slapped on top of the lettuce and tomatoes! Blessings to the kitchen!!!

The restrooms are so dirty. No soap. I don't understand why this isn't monitored by the authorities. Unfortunately, the restrooms at many McDonald's are so dirty. A shame

The staff was totally unfriendly and unmotivated, and they simply kept our change. Otherwise, the food was good, with amazing fries.

brown dot sticks to the floor in sprite

Most of the employees I've met are crazy and unmotivated. They don't make food properly. When you point this out, they get angry and raise their voices. This is the worst McDonald's in Munich. They should all be retrained.

We wanted to order something from the McDrive. When we placed our order, we were told that only cash payments were accepted. When we picked up/paid, we were told that cash wasn't accepted and that we should come inside. Aside from the lack of friendliness when ordering, the lady also refused to take the two steps to the checkout, thus making the McDrive possible. Impossible! Then why would they open the McDrive and accept orders?! Not the first time we've driven away from this McDonald's in shock without eating!

The staff is extremely unfriendly, and the Mc Donald's Sundae ice cream is terrible. It's just water and doesn't taste like vanilla at all. It used to be great. Prices are increasing, quality is declining, and the staff are incredibly unfriendly. McDonald's doesn't seem to care anymore. This was my last visit there.

Very, very good. An exceptionally friendly and helpful employee. I was immediately impressed. He helped me with my order and gave me advice, and he even brought the food to my table. Great, keep it up, I'll be back. That's what you call top-notch service and friendliness, thank you for that! 😃

I thought it was a fast food restaurant and the staff were rude

Is very often visited yes many people eat here

My order was complete, but when I removed the pickles, I noticed a strange texture on the chicken... you be the judge of what you see. Shocked and disappointed...

Chilled place, quality is what you'd expect from McDonald's. So everything's fine so far 👍🏻

Poor service from the staff!!! I'm really annoyed! The first time we ordered home delivery, two Cokes and two cups we paid for simply weren't included! The second time – today – we again bought a meal for two and also ordered a new Big Tasty, which I really wanted to try. But when we got home, we discovered it wasn't wrapped! That's really not right! There weren't many customers – but even so, the staff seemed unwilling to check the order carefully and do their jobs properly. In the end, for the second time in a row, we simply gave away money – to McDonald's. Thank you for this "service"!

The ice tea is clearly not hygiene. The cup is either moldy or has some stuff in it.

So it's always nice to eat there, it's not that crowded.

I've rarely experienced such a well-organized McDonald's. Fast service, and prompt disposal of trash.

There was a small hair in my food and when I spoke to the staff they were very unfriendly and took the food away from me and only brought it back after half an hour

The best fries, the burger was top notch

Carcinogenic - green potato. The staff did not serve 2 x glasses.

Fast service, nothing forgotten. Everything clean :)

Poorly managed. The woman at the counter seems never be taught about the very basic manners. It takes forever for them to realize they need to prepare your order, and you won’t get all the things you PAID FOR.

Poor location. It's not convenient to check out. The service is good, the girls are trying very hard. The kitchen is very unscrupulous, they put everything you need in the set. Disappointed.

Employees are definitely nicer than before and it's very clean for a fast food place. You never have to wait long for your food!

We got a roll instead of the nuggets we ordered...!!!??? And the manager has us to blame given….???!!!

Appears well managed, got a great location and serves tasty food (for a mcd).

A family of five only has an hour and a half to eat at this establishment, regardless of the delay in food preparation, before they are fined €40 by their parking management company. I paid the fine, but believe me, this €40 will come from your account because we will boycott MCDONALD'S from now on. For this you are missing out on hundreds of profits, and I thank the investigation company you work with for the savings and consideration of our health. McDonald's only had benefits for socializing, but with a 1.5 hour limit, which replaces the point.

Seriously. I ordered Double Hamburger Royal Cheese. I took one bite, noticed something weird that definitely did NOT look like sesame and realised it was a human fingernail. FINGERNAIL. I was absolutely disgusted by it and never EVER going to order from this place again.

This small MC branch has been there for at least around 25 years. Always very good fries 🍟 but the apple turnovers are also super tasty 😋. Remain with kind regards and keep it up

Dirty shop! Forgot the extra meat on the BigMac for the second time! How bad can you work? Impudence!

It's a shame that the extra requests are always simply forgotten! In my case, the extra meat on the BigMac even though it says so on the packaging! If you just want to take something quick to eat, I don't want to check every time whether the order is correct! This is the second time now.

Standard mäcci... Everything ok

Ordered McPlant nuggets. They were super old and hard. And then two chicken nuggets in the McPlants??!!?? Of course, you only notice it after you bite into it. Did they only have 18 old McPlants and didn't want to make a new batch?

I'm loving it! Overcrowded on lazy Sundays evenings

I get a McSundae almost every day. The ice cream machine is never broken. 5 stars for consistency.

Absolutely disappointing! The employees obviously care about everything but their work. My food was served completely differently than what I ordered at the terminal. Nobody seems to care if the orders are correct. The organization and service really leave a lot to be desired. I definitely won't go here again!

Unfortunately our visit was disappointing. Even though it wasn't busy, we had to wait almost 10 minutes for a small order. Instead of preparing or serving the food, the staff stood together laughing, talking and hugging while we waited. The food was completely cold when we received it, the fries were obviously made in old frying fat and tasted inedible. Even though we ordered “for consumption on site”, everything was packaged and handed out without napkins. Shortly before closing time (approx. 40 minutes), an employee started putting up the chairs, which gave the impression that guests were no longer welcome. Overall the service was unfriendly and the experience disappointing. A visit to this branch is definitely not recommended.

Disgusting service, unfriendly staff!

Unfriendly and disrespectful I was at the drive-thru and the employees made a fool of me about why I was standing on the left, even though it was clearly marked that the waiting line was there. As if that wasn't enough, the manager then came out and said in a disrespectful tone, "Don't you have a driver's license?" Such behavior is completely unacceptable and has nothing to do with good customer service. Very disappointing!

A good place, especially in winter, the environment was warm. Their food was not bad either. The price was reasonable, neither expensive nor cheap.

I've never really been dissatisfied before, but today it didn't work at all. At first the order came completely wrong (but they were then remade). Then there was an employee, tall, slim, dark hair a little darker. This man walks at a snail's pace through the aisles to distribute the food. While you are eating he takes the tray away from you to clean up and make space. When we wanted to get up to leave, he tore our last tray off the table and said "NO NO, STAY CALM AND ORDER MORE, even more, more" we each ordered 1x normal menu and 1x a dessert. If this man doesn't feel like doing his job, he should quit and not make stupid comments to customers. ADDENDUM Today, December 25th, I ordered a mcflurry. I received this 1/3 filled cup. It was sour and half empty.. I forwarded it to headquarters

Easy ordering with the in store kiosk, inexpensive meal deals, and nice comfortable indoor seating. Food came to the table within 3-5 minutes of ordering. Drive through also available.

Unmotivated and unfriendly staff, garbage piled up everywhere and vomit in front of the entrance, the most terrible McDonald's of my life

It was better and cheaper. If the price goes up, I expect something good, but unfortunately that's not always the case here

the server is very unfriendly, don’t answer my question, and just look away. Maybe because I‘m Asian

Greetings to the parking depot, If you sit down with your family for more than 90 minutes on an empty Monday evening, you will receive a parking fine of €40.00. I probably don't even have to talk about the quality of the food or service in a fast food shop. Simply embarrassing.

I was there with my wife and child and parked in the parking lot there. Ate for 50 - 60 euros. Got a letter in the house today. Should pay a €35 penalty because I parked too long. Family-friendly is different. It was also the last time I go there. For that amount I can eat better somewhere else and don't have to pay a penalty.

Staff amuses themselves by fooling around while customers wait, order was carried out incorrectly, one paddy's meat was still raw...

Unfortunately we didn't get anything to eat. Endless queue. Shortage of staff After waiting for 14 minutes we drove again

Very unfriendly older lady! Food completely cold! Very unhygienic! The worst McDonald's I've been to! Very disgusting!

Standard McDonald's, so food and furnishings okay. Food was brought to the table quickly and warm. TIP FOR OTHER GUESTS: Check that your order is complete (in the drive-thru but also if consumed on site!) We missed toys with both Happy Meals. Unfortunately, customer friendliness is not a priority here; employees tend to seem overwhelmed and annoyed, especially when complaining about an incomplete order. Even though the restaurant manager, when I asked for two paper straws for the children's drinks on the way home, really kindly told me that there were only shakes left and that I could find them on the website and app, I unfortunately have to say that here can only find the following. According to app/internet: "Since 2020, we have only issued straws for on-site consumption upon request. In the next step, we will completely do without straws and switch to paper lids for out-of-home sales that have a small opening for drinking. This will save us around 560 tons of plastic per year." Sometimes you should have your heart in the right place and have some flexibility when it comes to children and complaints/requests, that would be customer-friendly.

Extremely disappointing service. Items are constantly forgotten, e.g. the fries in the menu. Been ripped off a few times in this way by this McDonald's

Eating normally like in every Mc, with 2 children and 2 happy meals you have to justify yourself if both toys are missing because they don't believe you. If you then need a lid for your drink, you will be yelled at about what's missing, and there won't even be any toilet paper in the toilet. Based on experience, I would say next time it would be better to starve until you get to an MC in a rural direction. Unfortunately you have to give at least one star, otherwise you can't post, otherwise there wouldn't be a single star for service and ambience

Be careful people if you go there with your family if you park for longer than 1 hour you will immediately get a fine of 46€. They are already waiting in the parking lot and watching the people from McDonald's specially organized so if you want to eat in peace then it's better to park somewhere else where you can just park and can eat in peace

Order not complete once again... Be sure to check it out here!

A McDonalds like the others. Fast service.

Unfortunately very dirty! You won't be noticed! Restaurant gives the impression of a train station meeting place. The employees were so very nice, but clearly overwhelmed! There is really a lack of personnel and structure! There is often rubbish in the entrance, just on the floor. The burger is filled very quickly and strangely, so you have to put it back upright when unpacking it. Well, it's suitable for quick, low-level food! I don't expect much from a fast food restaurant, but a bit of class and order, that's what it should be!

It's impossible to find something wrong in the bag at the drive-thru for the second time. The main thing is to move on quickly. Last time we liked 20 nuggets, unfortunately we were already on the highway 😡

Standard McDonalds, the quality feels like it has decreased slightly

Takeaway orders are hit and miss and it's very slow. Toy from Happy Meals and food missing from orders multiple times so make sure you always check the bag before leaving. Food is ok generally for what it is. Staff are unhappy but then it's a McDonald's so this is normal, never rude.

The service was slightly rude in giving dine in orders

Be careful when ordering online, EVERY TIME something is missing! Today there was another burger too few in the bag. Not to mention the sauces, we no longer count on that from the start. The last time I ordered 20 nuggets, there wasn't a single sauce... just incompetent. This error rate is no longer acceptable.

Order was simply canceled after 40 minutes of waiting...thanks for nothing!

Food absolutely fine. Staff is a disgrace. Unfriendly and rude. I like to salt my fries myself because I find the amount that McDo usually uses way too high. So order fries without salt and ask for a small bag of salt. Blunt and unfriendly question: “Then why do you order without salt?” Has anyone told the staff who pays their wages?!

It was quick and good ;)) gladly again!!!

In the morning at the drive-in counter you are literally harassed by what is supposed to be the shift manager. Absolutely unfriendly. Card reader is deliberately pulled away or kept away despite being a regular customer. From today on I will get my coffee from somewhere else. The coffee was tasty and the drive in was a good alternative in the morning when you were pressed for time. The lady's behavior is unacceptable.

Unfortunately, very incompetent team, my order didn't fit front and back and was completely wrong on the phone and they said: "What should I do now"

Getting there is a bit challenging the first time and parking is very limited. Food is good.

Wonderful and beautiful, the perfect solution when you are confused about eating

Actually 0 stars would be best for the service. Every time something goes wrong, something completely different is in the bag and suddenly PayPal is no longer accepted. Very very funny. And each time more unfriendly. Never again and absolutely not recommended!

Fantastic meals, cheap prices, and very delicious, but the staff is bad in dealing

Okay food normal McDonald's in principle

I don't go to McDonald's that often, but when I do, it's this one in Freimann. Almost everything has worked out so far. Rarely that something was forgotten.

A very, very terrible service!!! Every or every second order you either don't get part of the order at all (and it's not about sauces or little things, but burgers, menus) or you get something completely wrong... Food itself is okay, but a very, very big question is whether you can get it despite long delivery times.

Poor service, people often forget something from the order list or vice versa

Recommendation to eat somewhere else. Unclean, quality very poor for waiting almost 20 minutes for a drink.

It was normal, the food was good, they charged us extra dessert because we ordered a little too much, it was crowded, so I gave it two.

Extremely unhygienic store (return carts are full of rubbish), toilets are not cleaned, even if you order to eat on site you get packs to go. And the biggest impudence of all, you drive at 2 a.m. on a Saturday night for a snack after an event, are there with several people until closing time, stay in the parking lot of the closed restaurant for 30 minutes longer and receive a ticket from the parking space operator... I will definitely never use this branch again and would strongly advise everyone not to

Traditional McDonald's in a quiet part of Munich at the exit to highway 9. Breakfast menu was ok, orders completed quickly.

Order incomplete, long waiting time, coffee ordered in a cup and received in a reusable plastic cup even though cups were available, drinks far too hot, so hot that you scalded yourself. Also children's drinks. I would be a millionaire in the USA now...

Despite the high number of people, the service was surprisingly quick. However, the cleanliness of the store left a lot to be desired. We had to wipe the tables ourselves as no one seemed to care. When we wanted to ask an employee about a high chair, she simply told us that she didn't speak German. No problem, we thought, and went to the counter to ask. Unfortunately, we were very rudely interrupted before we could even voice our concerns, as the employee loudly called out the number of the next order. A little more respect and friendliness would definitely be appropriate here.