McDonald's in München

I was there with my wife and child and parked in the parking lot there. Ate for 50 - 60 euros. Got a letter in the house today. Should pay a €35 penalty because I parked too long. Family-friendly is different. It was also the last time I go there. For that amount I can eat better somewhere else and don't have to pay a penalty.

I'm loving it! Overcrowded on lazy Sundays evenings

Staff amuses themselves by fooling around while customers wait, order was carried out incorrectly, one paddy's meat was still raw...

Unfortunately we didn't get anything to eat. Endless queue. Shortage of staff After waiting for 14 minutes we drove again

Very unfriendly older lady! Food completely cold! Very unhygienic! The worst McDonald's I've been to! Very disgusting!

Standard McDonald's, so food and furnishings okay. Food was brought to the table quickly and warm. TIP FOR OTHER GUESTS: Check that your order is complete (in the drive-thru but also if consumed on site!) We missed toys with both Happy Meals. Unfortunately, customer friendliness is not a priority here; employees tend to seem overwhelmed and annoyed, especially when complaining about an incomplete order. Even though the restaurant manager, when I asked for two paper straws for the children's drinks on the way home, really kindly told me that there were only shakes left and that I could find them on the website and app, I unfortunately have to say that here can only find the following. According to app/internet: "Since 2020, we have only issued straws for on-site consumption upon request. In the next step, we will completely do without straws and switch to paper lids for out-of-home sales that have a small opening for drinking. This will save us around 560 tons of plastic per year." Sometimes you should have your heart in the right place and have some flexibility when it comes to children and complaints/requests, that would be customer-friendly.

Be careful people if you go there with your family if you park for longer than 1 hour you will immediately get a fine of 46€. They are already waiting in the parking lot and watching the people from McDonald's specially organized so if you want to eat in peace then it's better to park somewhere else where you can just park and can eat in peace

Eating normally like in every Mc, with 2 children and 2 happy meals you have to justify yourself if both toys are missing because they don't believe you. If you then need a lid for your drink, you will be yelled at about what's missing, and there won't even be any toilet paper in the toilet. Based on experience, I would say next time it would be better to starve until you get to an MC in a rural direction. Unfortunately you have to give at least one star, otherwise you can't post, otherwise there wouldn't be a single star for service and ambience

Extremely disappointing service. Items are constantly forgotten, e.g. the fries in the menu. Been ripped off a few times in this way by this McDonald's

Order not complete once again... Be sure to check it out here!

A McDonalds like the others. Fast service.

Unfortunately very dirty! You won't be noticed! Restaurant gives the impression of a train station meeting place. The employees were so very nice, but clearly overwhelmed! There is really a lack of personnel and structure! There is often rubbish in the entrance, just on the floor. The burger is filled very quickly and strangely, so you have to put it back upright when unpacking it. Well, it's suitable for quick, low-level food! I don't expect much from a fast food restaurant, but a bit of class and order, that's what it should be!

It's impossible to find something wrong in the bag at the drive-thru for the second time. The main thing is to move on quickly. Last time we liked 20 nuggets, unfortunately we were already on the highway 😡

Standard McDonalds, the quality feels like it has decreased slightly

Always takes an extremely long time

Takeaway orders are hit and miss and it's very slow. Toy from Happy Meals and food missing from orders multiple times so make sure you always check the bag before leaving. Food is ok generally for what it is. Staff are unhappy but then it's a McDonald's so this is normal, never rude.

The service was slightly rude in giving dine in orders

Yes, what can I say. The employees seem very annoyed and generally in a bad mood. Never seen anyone smile there. This McDonalds is also very crowded and the children playing there can still be heard shouting 2 kilometers away. Otherwise, yes, it's ok.

So it's always nice to eat there, it's not that crowded.

Be careful when ordering online, EVERY TIME something is missing! Today there was another burger too few in the bag. Not to mention the sauces, we no longer count on that from the start. The last time I ordered 20 nuggets, there wasn't a single sauce... just incompetent. This error rate is no longer acceptable.

Order was simply canceled after 40 minutes of waiting...thanks for nothing!

Food absolutely fine. Staff is a disgrace. Unfriendly and rude. I like to salt my fries myself because I find the amount that McDo usually uses way too high. So order fries without salt and ask for a small bag of salt. Blunt and unfriendly question: “Then why do you order without salt?” Has anyone told the staff who pays their wages?!

It was quick and good ;)) gladly again!!!

In the morning at the drive-in counter you are literally harassed by what is supposed to be the shift manager. Absolutely unfriendly. Card reader is deliberately pulled away or kept away despite being a regular customer. From today on I will get my coffee from somewhere else. The coffee was tasty and the drive in was a good alternative in the morning when you were pressed for time. The lady's behavior is unacceptable.

Unfortunately, very incompetent team, my order didn't fit front and back and was completely wrong on the phone and they said: "What should I do now"

Getting there is a bit challenging the first time and parking is very limited. Food is good.

Wonderful and beautiful, the perfect solution when you are confused about eating

Actually 0 stars would be best for the service. Every time something goes wrong, something completely different is in the bag and suddenly PayPal is no longer accepted. Very very funny. And each time more unfriendly. Never again and absolutely not recommended!

Fantastic meals, cheap prices, and very delicious, but the staff is bad in dealing

Okay food normal McDonald's in principle

I don't go to McDonald's that often, but when I do, it's this one in Freimann. Almost everything has worked out so far. Rarely that something was forgotten.

A very, very terrible service!!! Every or every second order you either don't get part of the order at all (and it's not about sauces or little things, but burgers, menus) or you get something completely wrong... Food itself is okay, but a very, very big question is whether you can get it despite long delivery times.

Poor service, people often forget something from the order list or vice versa

I go here every now and then to eat, there is always something going on here.

Recommendation to eat somewhere else. Unclean, quality very poor for waiting almost 20 minutes for a drink.

It was normal, the food was good, they charged us extra dessert because we ordered a little too much, it was crowded, so I gave it two.

Extremely unhygienic store (return carts are full of rubbish), toilets are not cleaned, even if you order to eat on site you get packs to go. And the biggest impudence of all, you drive at 2 a.m. on a Saturday night for a snack after an event, are there with several people until closing time, stay in the parking lot of the closed restaurant for 30 minutes longer and receive a ticket from the parking space operator... I will definitely never use this branch again and would strongly advise everyone not to

I've never really been dissatisfied before, but today it didn't work at all. At first the order came completely wrong (but they were then remade). Then there was an employee, tall, slim, dark hair a little darker. This man walks at a snail's pace through the aisles to distribute the food. While you eat he takes the tray away from you to clean up and make space. When we wanted to get up to leave, he tore our last tray off the table and said "NO NO, STAY CALM AND ORDER MORE, even more, more" we each ordered 1x normal menu and 1x a dessert. If this man doesn't feel like doing his job, he should quit and not make stupid comments to customers.

Traditional McDonald's in a quiet part of Munich at the exit to highway 9. Breakfast menu was ok, orders completed quickly.

Order incomplete, long waiting time, coffee ordered in a cup and received in a reusable plastic cup even though cups were available, drinks far too hot, so hot that you scalded yourself. Also children's drinks. I would be a millionaire in the USA now...

Despite the high number of people, the service was surprisingly quick. However, the cleanliness of the store left a lot to be desired. We had to wipe the tables ourselves as no one seemed to care. When we wanted to ask an employee about a high chair, she simply told us that she didn't speak German. No problem, we thought, and went to the counter to ask. Unfortunately, we were very rudely interrupted before we could even voice our concerns, as the employee loudly called out the number of the next order. A little more respect and friendliness would definitely be appropriate here.

Just incompetent at packing up orders Every time I order something there, something is missing and I don't know why they can't fix it. Simply pack the products that are on the order into this stupid bag. McDonald's simply allows itself to do this far too often and it simply isn't possible The Oberhammer, my husband and I ordered something via Uber Eats namely these new fries with the paprika seasoning, then these fries come completely unsalted, because of course you should salt them yourself with the seasoning but they didn't deliver the seasoning Just incompetent I don't understand how they sell so-called shaker fries and advertise that you can shake them up yourself. And then just the fries are delivered

Food was okay. The machines for ordering were all broken except for one. Ordering was not possible at the counter. Nevertheless, we will all keep coming back.

Due to the parking depot surveillance, you are forced to eat your food not in peace but within a specified time, otherwise you will receive a 35 euro parking fine. Even though you are a customer and pay for your food. The service in the restaurant is not the fastest, especially in the evenings, as you have to wait about 15 minutes for your food. It's a shame McDonald's used to be good.

Great job!! A big compliment for the whole team, please tell the manager. We don't live in Munich and were traveling. I ate such good food, so well prepared, 20 years ago. Juicy hot Double Big Mac, with delicious fries, what else can you say 😋😋. Very friendly service, we were even asked very nicely at the order terminal whether we needed help. Cleanliness was top notch, both ladies wiped clean on site. Great job guys, keep it up 😉👍

Typical McD. Staff is friendly, it's clean. Unfortunately, the children's tower playground is in need of renovation. The terrace is also in need of renovation. The air isn't the best either. Poorly planned and executed.

One of the better kinds...very tasty breakfast offering...I would come back again and again 😉👌

How can a store manage to hand out the order incorrectly EVERY time at the drive in? I have no idea how, but this McDonalds ALWAYS does it, without a single exception. Years of experience, not just from us personally. But from now on this branch will be avoided. Food is also rarely fresh.

The food is good, but something has been done wrong with every drive-thru order we've had so far

Rat alert!! I would like to give zero stars, unfortunately that's not possible. Were there yesterday. I'm shocked at how dirty and disgusting a McDonald's branch can look. Garbage everywhere on every table! At least 6...7 people. The floor is sticky and there is dirt and food everywhere. The tablet return flooded with garbage! Then the shock outside! Rats!! We made videos etc of the circumstances and rats and spoke to the branch manager that something like that wasn't possible. He then threatened us and pushed us away. Everything on video. This branch is life-threatening! None of us had any food and we all had stomach aches and diarrhea. Tomorrow the health department will be involved and the McDonald's headquarters will be notified of these catastrophic poor hygiene conditions. Until then, I advise you to avoid this branch if you don't want to get sick.

The waitress is absolutely unfriendly and you can tell from her look and gestures that she doesn't want to be there. Unmotivated and disinterested staff with an endless waiting time for three drinks and two normal burgers in a completely empty restaurant A pity

DON'T USE THE PARKING LOT!!! YOU WILL GET A PAPER !!!! Six of us ate at McDonalds in July. One of our friends received a fine for 30(!!!) euros today because we were there for 2 hours and parked in the McDonalds parking lot - and apparently you are only allowed to park for 90 minutes. What is something like that?

Not really much to comment about McDonald’s food in general.. every country has their own specialties.. the German ones are my least favorite. Also, another thing I don’t enjoy, is that you’ve to pay for ketchup.. Other than that, it’s the same regular McDonald’s. Quick food when you’re on the road. The service and restaurant were top.

Ordered at the table via app, very fast service.

I drove take away, the guy who taking the order speaking in Dutch when I was talking to him in English. When I asked for Pepsi he said this McDonald not Burger King in sarcastic way. The food was good but the service was not

...if you don't know where it is, you could almost miss it..

Never again!! In the small fries there were maybe 10 fries in the bag when it came up, service unfriendly and bored and best of all a big dead moth in the salad. Among other things, the tables here are also very dirty. Well, thank you very much. Just disgusting!!!

It’s a Mac. You can expect the usual stuff :)

It was super service and a super quality.

Mcdrive takes forever. The order was also recorded incorrectly. Complained later. The employee then became aggressive and loud. He said I ordered it that way. It was probably more due to his lack of language skills. Extremely unpleasant behavior towards customers

One of the best McDonald's I know. Whenever I'm there, I get fresh and actually crispy (outside) fries, as well as fresh burgers and even the Chicken Mcnuggets, which I usually don't like at all, are crispy and obviously fresh here. In my experience, everything is freshly produced here and attention is paid to it. So far I haven't experienced any other Mc Donalds in Munich on this level - I rarely go to Mc Donalds but I don't always go to the same one either. I think this one is great! Friendliness is sola (neutral), the toilet needs better ventilation, cleaning with drying and ventilation, it is quite stuffy and quite full of all sorts of things including cleaning products but the essentials fit very well. I think it is highly recommended.

The staff works distractedly. The order was missing both burgers and selected gifts. When the order arrived, we hoped that they would bring what was missing. Then I had to ask the workers, the first of whom couldn’t figure it out and called another employee, who brought what she didn’t need. The tables and under the tables were also not very clean, there were food remains lying around.

They have never processed an order properly for us!

Food like in every mäci and otherwise nice staff, nice decor. There could be more play opportunities for children

I think it's best to be completely overwhelmed. Also very unfriendly. I ordered at the terminal and selected table service! After 15 minutes I went to the front and asked what was wrong with my order. This was already marked as done even though I had nothing. Unfortunately, we also discovered all the problems at the neighboring tables

The store was full and so something was missing from the order. The employees gave us the missing food without discussion and even gave us a second toy with the Happy Meal. In addition, although according to the scoreboard there were no more glow glasses, we were apparently given the last glass. The branch is a lot more pleasant than the competition on Maria-Probst-Straße.

This McDonald's is situated in a nice location. A small walk away from Freimann U Bahn station, the opening hours of this outlet are fantastic. The food is the same as any other outlet, but on Saturday when we went here, it was freshly prepared. The coupons on the McDonald's app should refresh more frequently with better offers. The BigTasty Coleslaw Chicken was a really good burger. The patty was crunchy and hot. The Coleslaw consistency could have been thicker. The classic chicken burger was as tasty as ever. Usually it's difficult to time your visit to a McDonald's to get fresh hot fries, but when you do, they are one of the best out there!

Extremely bad service. I chose two cups, they didn’t give me according to my order. Then why you provide the options when I ordered? When I asked for a change to at least two different ones, the girl continuously saying ‘keine keine keine’ impatiently. So rude! with no explanation. I understand if you have this policy for ‘random’ gifts. But pleased be polite when you do the catering job. Such a bad experience.

Ok, we overlooked the fact that there is a parking depot here and that it monitors the parking lot electronically. Here we had to pay a fine immediately, which will certainly not happen to us again. In the future we will visit another McDonald's. You can cheat customers that way, but you probably don't need to!!!!

Waited 20min+ for 2 menus. After an apology from the staff, we had to wait another 10 minutes for the food. Very incompetent. It was a shame that we had to ask several times.

Eat: Fresh and delicious. Nothing that was reheated twice. The only criticism: there were still remains of the curly fries in the fries. In terms of taste, they're not my thing. Service: Prompt table service, even though the restaurant was busy. That went quickly and deserves praise. Cleanliness is also one of the focuses here. Floor super clean. Tables are wiped down immediately after use. No food on the floor like other McDonalds locations and the kitchen also looks very clean. Ambience: Typically MC. The only point of criticism: being 1.84m tall, I couldn't really get used to the legroom at the tables. Staff is friendly. Don't look stressed. For me this shop looks harmonious.

Worst McDonald's I've visited in years!!! Waited 20 minutes at the checkout and very unfriendly employees...never here again!

It was quite ok. I've seen worse McDonald's

The waiting time at MC Drive is a bit long

Decent McDonald's. Unfortunately, it's a rip-off when it comes to parking. If you stay longer than 90 minutes you have to pay €35.

If you know one, you know them all

So I don't know what the employees are doing, but they're not working, right? Maybe they are also mentally limited. I have no idea which employees McDonald’s is now hiring. Apparently they really don't have any money anymore. I've ordered twice now and they can't manage to pack the correct order. The first time I thought okay, I can. Then you order again and then something wrong comes up again, a completely different order. The employees don't seem to know their own products. How can it be that, as a McDonald's employee, you can't manage to pack an order? As a boss, I would think carefully about who I would hire in my company

I ordered a menu with table service at the terminal today, after waiting 20 minutes I went to the cash desk and wanted my money back because I was in a hurry. In drm moment esr my tablet is strangely finished. The store manager gave me a Coke as an apology. The food was cold. I won't go here anymore. Unfortunately, it wasn't your first bad experience in this branch.

Not recommended! Very rude, barely understand the German language. If nuggets are not sold, they will be fried and served again!

Very nice staff and big thanks to the gentleman who took my order even though I forgot the corresponding number 👍

Received the wrong order once again. Be it when ordering on site to take away or via a delivery service (invoice matches the order, bag is "sealed") I have been checking on site every time for a long time. Unfortunately this is not possible with the delivery service I would teach the employees how to read and how to provide customer service. Then rude on the phone when you call saying the order doesn't fit and no insight or refund. Original sound: “You got something else in return... 2 points because it is still ok on site and clean.

Live quite close, have been there several times. Constantly mixing up orders. Be sure to take another look before you go, especially if you order mcplant nuggets

Something is missing from the order 4 times already Employees don't even say please after a thank you Just the plus for the fresh food

We ordered fries without salt because we were there with two children 1 & 4. However, the little one doesn't get much salt yet. Then I wanted to add salt to the fries. We were refused this on the grounds that next time you'll have to order with salt.

We arrived early, there were few queues, the food arrived quickly, everything was stable

Always cold, always drafty. People sit in jackets and hats and eat.

McDonald's in Munich, is part of the well-known fast-food chain offering a menu that typically includes burgers, fries, chicken products, salads, and various beverages. McDonald's is recognized for its consistent menu across locations, maintaining a familiar experience for customers. In Munich, McDonald's outlets are spread throughout the city, catering to a diverse customer base. They are known for their efficiency, quick service, and the convenience of drive-thru options. While the core menu remains consistent, McDonald's often introduces regional or seasonal items to cater to local preferences. McDonald's in Munich, as in many other places, serves as a popular choice for a quick and affordable meal, appealing to both locals and tourists seeking a familiar fast-food experience.

The very last dirty shop in Munich every order via Lieferando, at least 2 hours. Nobody knows about any order. McDonald's on this street always tells you. It's not your fault. Lieferando, says McDonald's is the problem, shabby store shabby behavior

Here you always have to check everything. By the way, that's what we mean by a large, full french fry.

Diesen Mc Donald's kenne ich nun schon viele Jahre und habe viele Mitarbeiter Kommen und Gehen gesehen. Allerdings meistens nur die am Fenster des McDrive, denn normalerweise gehe ich hier nicht hinein. Aber wenn, dann passt alles soweit, was die Sauberkeit und Freundlichkeit der Mitarbeiter betrifft, auch wenn man mit denen kaum noch in Berührung kommt. Durch die aufgestellten Bestell-Automaten wird ja heutzutage eh alles unkommunikativer. Aber ich ertappe mich selbst dabei, dass ich mein Eis schon vorab per App bestelle und zahle und dann nur noch am Fenster abhole.

Carnea 🍔 a fost destul de sarata . Am cerut sa mananc in restaurant am primit comanda la pachet. Pe langa faptul ca se auzea muzica in fundal, unul dintre colegi au pornit muzica la o boxa portabila regland volumul destul de inalt. Era in jur de 00:30 probabil inainte de inchidere , am inteles situatia .

Das schlimmste McDonald’s in München und in Umgebung. Die Bestellung bekommen wir IMMER unvollständig, Service ist schlecht., essen ist kalt. Personalwechsel würde nicht schaden…..

Burger was a little dry and lacking sauce. But not bad for mcdonald's.

Wieder das gleiche. Dieses Mal waren wir extra drinnen um am Automaten zu bestellen. So kein „Lost in Language“ Problem. Trotzdem wieder nicht alle Speisen dabei. Soll ich jetzt auch noch die Tüten kontrollieren??? Dann kann ich es auch noch selber zubereiten vielleicht. Akuter Fachkraftmangel!

Extrem ineffizienter Prozess im Drive-In, Mitarbeiter schicken jeden zum Zwischenparken, statt die paar Minuten zu warten bis das Essen fertig ist (Auch wenn niemand dahinter steht). Rennen dann ständig nach draußen, was im großen ganzen einfach viel länger dauert. Dementsprechend auch unnötig gestresst und je nach MA auch sehr unfreundlich.

Extremely rude customer service. The staff (girl) was being very arrogant when asked for a cup. Minutes later we asked for straws as none were offered with drinks to which the same staff member completely denied this. Awful customer service. Visited on 25th Dec at 7pm. I hope the store manager will do something about this.

MCD halt, nur die Burger sahen appetitlicher aus als in sehr vielen anderen Mcd

Kleiner feiner Mac Donald's, leider bei höherem Aufkommen (nach Konzert in der Nähe) überfordert und der Burger war kalt. Dementsprechend Chaos.

Ich hab mir hier das Essen am Automaten bestellt. Dann hat es angezeigt, dass mein Essen fertig ist und ich es holen kann. Es war aber nicht fertig. Erst auf Nachfrage und mehrfachen erklären, habe ich das Essen erhalten.

Сьогодні довелося майже 8 годин очікувати в цьому ресторані, дуже вдячна персоналу за атмосферу та якісний сервіс💖