McDonald's in Würzburg

Can you please stay open longer!!

We had muffin fresh chicken, the chicken was very dry and the bun was a bit hard, which is different from what we're used to.

Even after three complaints about missing items, they still tell us to contact Lieferando. That's not customer-friendly. 👍 Then please deliver yourself and not via Lieferando. Best regards, Peter & Hans

At McDonald's, it seems to be common practice these days to serve a cappuccino in a porcelain cup without a saucer or spoon. However, if the right staff is on hand, this isn't a problem.

The fries were not cooked properly and we were still short

Absolutely filthy place, a case for the public order office...any train station toilet is cleaner. I've posted photos of the toilets, sinks, and chairs inside...I've never seen anything like it, even in the depths of Africa.

As always, McDonald's has gotten older, but it's still tasty. Breakfast is okay if you don't eat much in the morning.

I ordered an iced coffee shake with chocolate and twice said I wanted it in a glass. She brought it in a cup and said it wasn't served in a glass. A month ago, I was already drinking it in a glass, and there are signs for glass. I passed it on, but no one was interested in me, and she was also very rude afterward, removing a sign from the staff. The service was also very poor.

You can't make this stuff up... I placed an order at the drive-thru one evening and received a half-eaten (!) cottage cheese instead of my snack salad in the package... No further description is needed here (see photo)... As if that wasn't bad enough, my order was subsequently canceled in the app – which clearly shows that the employees knew exactly what had happened... Instead of actively taking responsibility for my complaint, I, as a customer, was then asked to call the restaurant manager myself to "resolve" the matter. For me, this is not only a gross failure in the areas of hygiene and customer service, but also a poor reflection of how complaints are handled. Just stay away from this McDonald's...

I visited McDonald's today, and unfortunately, my first impression was negative. The restaurant had an unpleasant smell, and the air quality was poor. The tables and chairs appeared dirty, significantly spoiling the overall impression. The menu offers far too little variety. The staff was friendly, but the cleanliness and variety of offerings left much to be desired. Hopefully, more attention will be paid to hygiene, regular cleaning, and a more varied menu soon.

The quality is what you'd expect from McDonald's. Outside, you can watch trains on the nearby bridge.

The McDonald's in Bietigheim is truly a disgrace. The cleanliness leaves a lot to be desired, and if you have a problem with the food you ordered, you're insulted. We wanted to eat two ice creams and ordered the new flavor. The ice cream was ready quickly, but it was only a third full. When we asked why the bottom was covered like that, we were turned away with the words, "That's how the machine does it." We wanted to return the ice cream and get our money back, but that wasn't possible, and we were left standing there. We've had similar encounters several times in this branch now, and we will avoid it and advise against going there. Go to a competitor; at least they give you a full ice cream and not just three scoops. No understanding of customer service at all. Don't spend your money there!

Food as usual at McDonald's Service was unfortunately not so great. On the one hand, it was very child-friendly, on the other hand, there were unfortunately no burgers, and they immediately checked again to see if that was true or if we wanted something free. With a €50 spend, we won't need to ask for something free. And other guests at the same time had the same experience. Something was missing and had to be asked for. Plus, there were a lot of wasps in the restaurant. Sure, that's nature, but we've never seen that number before. So next time, we'll head back to Geiselwind; it was more pleasant there.

No real German-speaking staff member who understands you; the branch management is not at all service-oriented and the food is not brought properly either

Disgusting! Everything is sticky and dirty! Restrooms are a no-go! The quality of the food is also questionable... They should simply close the restaurant for two weeks and do a thorough cleaning!

Dirt everywhere. The floors are dirty. You walk, and your shoes stick to the floor. The tables are wiped, and all the crumbs land on the chairs and the floor.

No worse than the others No special features

Absolute dirty shop, just been there for about 24 € bought something I thought was fine, only checked at home one burger too few 1 Samurai Mc missing rip 6€+ from now on no more trust only control

I ordered Sprite and got water, real juice shop

There was no chocolate shake, so the food only got one star. Unfortunately, the restrooms had a rather strong smell. Otherwise, the atmosphere and offerings were just standard McDonald's, and the service was very attentive.

Everything is fine, but there is no wifi, which is inconvenient

Very nice at the Mc Drive right now 👌🏽

Very nice employees at the McDrive!! Thanks for the delicious coffee! 🫶🏼☕️

Takes a terribly long time to get the food... I would like to add that there was only us and a couple other people in the place

Great! Fast service, very clean. Super friendly staff, even the restrooms were super clean. Otherwise, it was just a McDonald's, with decor that seemed a bit dated.

It always tastes good. Whenever we're nearby, we always eat there. Highly recommended 👍

If you know one, you know them all

Washing hands is only possible to a limited extent. There's no soap in the dispenser, and unfortunately the dryer doesn't work either. Food is good. Had a coffee and a MC wrap with egg. Tastes great.

The salad was already slightly brown and no longer appetizing, so I didn't eat it out of concern, even though I paid for it. Unfortunately, as far as salad goes, it got a 6, and it went in the trash.

Worst McDonald's I've ever been to. Incredibly rude at the drive-thru counter. No hello, no thank you, no goodbye—nothing. And the lady who gave us our food at the second window ate our fries right in front of us! Totally unacceptable!

Stop McDonald's. I think everyone knows it. But here too it is becoming more and more expensive. Like everywhere else.

Food was okay, but the wrap was put in the new package the wrong way round and therefore fell apart while eating. Also, the takeaway strawberry cake didn't come with a fork.

Got the wrong food but paid at least the full price. It's really shocking how incompetent you have to be not to give a damn about an mc crispy ciken

This was one of the better McDonald's I've been to. The fries were really well salted and had a good bite to them. The burgers were also tasty considering the conditions, although the McCrispy had more lettuce on the side of the burger than on it. The biggest criticism was the waiting time: I had to wait almost 12 minutes for my food, even though I was almost at the top of the waiting list. Others who came after me, and sometimes significantly more than me, were preferred for whatever reason. Otherwise, the branch is definitely recommended in terms of taste.

Very very friendly staff. Food always good. Always available by phone too. Clearly 5 stars

Not thrilled, tables were dirty, food was on the floor even though the weather was sunny, tables on the terrace were in the water

Super-duper McDonald’s. The food was very tasty. Staff is very friendly and cool! I would like to thank an employee for a Krieper. I wish you all the best and thank you again😀

By far the best McDonald's I have visited so far, the food is always freshly prepared and you even have to wait because the food arrives very warm before the customer can eat. Other branches can also take a lesson from the staff, I'd love to come back!

Just an MC, a little more cleanliness in the guest room would do him good but otherwise nothing different than in any other MC

Every time something is missing from the order. They haven't even managed to give me my entire order in over 10 years. You really have to look carefully! I now unpack it right in front of them and make sure everything is there. We usually order with the app's coupons and also small items. Either the second burger in the coupon or the one ordered separately is always missing. Sometimes entire menus are even missing. My children also received Happy Meals with only fries in them, the rest was simply forgotten. It also often happens that the Happy Meal ends up with nuggets instead of the cheeseburger you ordered... It's damn annoying. Waiting times are also extreme. Despite the empty store and only one order in front of me, I had to wait 15 minutes to realize that again not everything was there... How much money I've lost by rushing and not checking. Then at home there was a nasty surprise...

The store itself is nice and clean, the staff is friendly. The problem with forgotten extras or incorrectly prepared dishes has now been resolved. However, sometimes there are extreme waiting times at the McCafe as it is not always staffed.

A bit very crowded, but everything was ok

Well, when we went to McDonald’s back then, the food was warm. It arrived quickly and the ambience with the fireplace is also cozy. I can't say anything negative.

Food was lukewarm. Apparently the advertising is "you don't have to order without it".

The young waitress was very, very nice and friendly, she is a dream. Burger works like this, cheese should melt even more

Too little space. Some of the tables are not clean

I wonder what happened to please and thank you. The lady at the checkout was really annoying. Just hold your hand. Not even the amount to be paid was mentioned and no trace of please or thank you. The store should also be cleaner

An incredibly long hair was found in my fries and it seems like the staff at K+S don't wear hairnets. This is absolutely unacceptable and unhygienic.

The quality is top. Other branches should take a lesson from this

Unfortunately, for the second time in a row, I got a Mcwrap cold to (with a lot of love, perhaps) lukewarm - that was the last time in the branch.

Was satisfied, food was warm, everything was fine

Unfortunately it didn't go so well. This breakfast tastes like plastic, the cosiness of the “old” local is missing. And the view of the back of a gas station completes the picture.

Always nice staff, short waiting times at Mc Drive and there are also shakes in the evening.

Very good Mac, the best from Würzburg without question. Very clean and well maintained. The staff also knows what they are doing.

I'll never go here again. Simply take the ice cream out of the range and add another €1 to the burgers. Simply ridiculous

If in Germany I have to order not in German but in English, something is wrong... The floor in the toilet was sticky, no towels but a broken hand dryer...runs in the shop

Typical McDonald's. The staff seems good. The manager is helpful. Cleanliness failed. They clean up, but the tables and chairs are covered in food. Moreover, the seats are covered in age-old dirt. .

To be honest, we ordered nuggets for a child, a 4-year-old son, they were not nuggets, but complete horror, they were not fresh...

Unfortunately the fries tasted terrible. And that on two days in a row! Other Mc branches, e.g. at the train station, offer significantly better fries

Well-kept restaurant but every time something is missing. This time it was fries. Unfortunately I just checked to see if all the burgers were there. And they were lying carelessly in the packaging.

Food as always. Service was very friendly. Unfortunately the tables are not that clean.

Very friendly service when ordering in person.

Best McDonald's in Würzburg! Thanks!!!

I know it depends on the day, but that was the dirtiest McDonald's today.

A very good and well-maintained McDonald's with a toilet, children's playground and spacious outdoor area as well as a second floor. This is a McDonald's that you can only dream of. Especially since it has a toilet, unlike other McDonald's in the city of Würzburg. These toilets are very clean and also have a wall hook for your jacket when you go to the toilet. I have to wait a maximum of 5 minutes for my food, but usually only two to three minutes. That's ultra fast and I've never experienced that at any other McDonald's! There is also a McCafé in this McDonald's with a spacious seating area. However, the music there is usually a bit loud. Otherwise I'm very satisfied, McDonald's is very clean, the food comes very quickly, and in many places I have a socket where I can charge my cell phone. The sockets are even marked specifically for this purpose. I would come here again and again, especially since the McDonald's is right next to the tram stop and it only takes me about 15 minutes to get there. I can highly recommend McDonald's to everyone, the staff is very friendly, quick and accommodating.

The entire floor from the toilet to the dining room was full of grease and very slippery.

I recently ordered from this Mcd and was thoroughly impressed! My food arrived on time, and the quality was exceptional. The customer service was friendly and attentive.

Great employees and always fresh

Rarely seen such a neat and clean MC 👍. The employees must be top - they were definitely friendly!

It was very stressful there. I just wanted a frappe and had to wait almost 25 minutes after ordering because apparently the ones with burgers were preferred. I also got hit on because I was a little annoyed. But I wasn't rude or anything

Today - like every other time - the vouchers in combination with the electronic order didn't work. It's probably happened 5-7 times now. The employee then wanted to do it manually, but instead of paying the voucher price I was forced to pay in full. I said let's leave it and left. I feel most sorry for the employees. The main thing is to digitize it. Works great in theory. In practice, customers and employees alike suffer from such rubbish. I wish the employees all the best <3

Very bad branch. Every, absolutely EVERY order we make is missing something. The fries or the cheeseburgers, we already suspect the employees are doing this on purpose. The burgers are very poorly stacked, careless, crooked, the fries are old and mushy, which I know better from other branches. The restaurant is basically dirty. Really not recommended, unfortunately we live nearby and don't want to go anywhere else

Food was freshly prepared and of the usual Mc quality. Came relatively quickly via table service. The toilets and tables were pretty dirty, which is something I'm used to from the branch.

The food was cold and the cheese wasn't melted. The waiting time was also really terrible

Where not clean, hand dryer broken and no paper to dry with

There's nothing special going on

Well, like almost every MC, the toilets aren't the cleanest, otherwise it's a normal MC.

Unfortunately, I had a very unpleasant impression of this McDonald's. The restaurant seemed unclean to me with grease stains and dirt on many surfaces. Even though there were few guests in the restaurant, I couldn't find a clean table and decided to clean the table with my own wet wipes. Most of the food I received was not warm and seemed like it was not freshly prepared. The bacon seemed undercooked to me. The seating seemed unsanitary to me, as if it hadn't been thoroughly cleaned in a long time. I plan to file a complaint with McDonald’s.

Very pleasant restaurant with extremely friendly staff! The branch manager in particular tries to ensure that everything runs smoothly and quickly. Even when there is a rush of customers, the employees strive to fulfill customer requests. 5 out of 5 stars!

This place has amazing staff and a great quality of McDonalds food. We gave a large order in advance for a party (120 Burgers) and where some of the order McDonalds in Würzburg refused to do it the manager of this one, the amazing lady Delia immediately said they would do it. The order arrived on the minute and everything was exactly as previously agreed. Big shout out to Delia, such an amazing and capable lady, thank you so much!

Hygiene could be better, toilet paper was gone!

In a nutshell / without words = nothing works, not even the app.

Unfriendly and inedible. Even after explicitly asking whether a double espresso also included a double shot, it was only done twice. The food was rarely bad.

Mak is Mak 😅 nothing special. Clean and tidy. The era of paper

Everything was great as in almost every branch. Gladly again

McDonald's has remodeled. Everything beautiful, everything new. There are no more red tablets and the cafe has become brighter. Ordering is now possible via a terminal. Delivery to the table. Alternatively, order from person a and have it delivered. Or take it with you? What hasn't changed is the range. That's still the same. All in all... turned out nice. ... but I hope that soon you will be served quickly at the cafe again and won't have to wait for someone to come.

My first choice in Würzburg and for me also one of the best branches in the region. Food comes quickly, staff is friendly, the location near the A3 is good. I come here regularly and have never had any problems. Clear recommendation.

The whole business stinks. A sub-critical toilet, where our fellow brown people, who are not even aware of the traces of the European cultural tour, collect money. In a quality that is obsolete for the store.

Simply cheap and good 😺 only VAT applies. But the food is okay and tasty. The price is okay too.

Can you start cutting the chicken into small pieces in the wrap again and not pack it in the whole piece? Every other McDonald's can do this too...

McDo like everywhere, but at least the glasses don't run out... 👍

We met an extremely nice and helpful employee... gladly again

A standard McDonald's for young and old 😊

Of course, you can't expect anything close to restaurant quality, but at least you can expect a minimum level of commitment to the preparation of the food when there's not much going on in the store or at the drive-thru. I have attached a picture of a burger from our order as an example. The staff there is always so nice, especially the slightly older lady who feels like she has been working there for 20 years. The kitchen staff will then have to step up their game a bit!

Good food, friendly staff, nice service. Five stars 😄.

Problems with the online order were solved on site in an accommodating and friendly manner. Burgers freshly prepared and delicious.

The prices here are better than at the train station. The fries are fresh. Everything goes quickly and the cashiers are very nice and helpful. You can also buy beer with your meal. They have an indoor fireplace which is quite fun. Of course it's not a real open fireplace but you can see it behind glass walls. April 2024: more expensive and no more beer.

I've eaten around 50 Big Tastys in total so far and they've always been warm and delicious. And today I had the first Big Tasty where the cheese was already melted on the outside of the packaging. That means the thing has been back there for 20 minutes! The Big Tasty had nothing to do with a Big Tasty except for its appearance.

There is no straw for the drink. Straw is cardboard and you have to get it yourself. There's also a disco at 11 p.m., the radio is blaring so loudly that your ears will fall off. Cheeseburger is really small for almost 3 euros.

Ordered food at the table. Was delivered quickly but hot. I was lucky because less than 15 minutes later it was lunch time and there was a lot going on