Burger King in Würzburg

My fries were just cold. Not lukewarm, not warm either, but really cold. The toys were missing from the children's menu, I had to run after the nuggets and my action burger was mud. I waited 20 minutes for my order because the kitchen is staffed by two people. No matter what time it is. If I have to pay 17 euros for a hamburger and a children's menu, I also want to see the performance.

Very bad hot cocoa drinks we ordered large cups and they were half full.. The taste is zero!!!!

It's just Burger King. Food was ok and the tables were clean.

Since the renovation and new management, this BK has become significantly better. Food fits what it's supposed to be, and the store is really clean now.

Cool team, friendly and accommodating Thanks

There are no more halumi burgers was 11/10/24 There are no more vegetarian burgers..

Very friendly staff. Food very good

Im Drive in 40 min!!!!! gewartet. 5 Autos vor mir. Das kann doch nicht sein…. Der Mitarbeiter total langsam und umständlich. Mein Essen steht innen bereit, es ist bezahlt, er müsste mir nur noch die Tüte geben- aber er wurschtelt an seiner Kasse und nimmt eine Bestellung auf. Läuft nach hinten, kommt wieder, nimmt eine neue Bestellung auf. Quatscht mit der Kollegin…. Wie gesagt, er müsste mir nur die Tüte herausreichen - macht er auch nicht auf Nachfrage. Eine Unverschämtheit. Ganz wichtig war ihm der Sensor, der unten außen am Fenster hängt. Den hat er allein als ich am Fenster stand ca 5 mal berührt. Ich hab keine Ahnung wozu. Sorry- geht einfach gar nicht!

Bought the menu, didn't receive the fries and burgers, the food was cold, the rolls were 2 weeks old, there were 6 of the chili cheese nuggets and I had 4

The burgers were edible, but not at all tasty. The advertising promises a quality, a taste experience that is not delivered. The employees deserve the highest recognition for the friendly service.

You can eat well so far, unfortunately the tables are not that clean, which is a shame

Drive in way too tight, complete rim destroyed

Intern returns receipt from extremely red dress

I ordered the burger with extra toppings: burger was cold, bacon wasn't cooked through, fries were old, no fried onions, cola was okay

Food was good but the toilet was bottomless. Toilet paper empty, crazy cold water from the tap, soap dispenser didn't work, hand dryer out of order and no towels. Visit was six months ago but it was never posted🤷🏻‍♂️

Citizens taste far better to me than the competition.

Everything is automated on poorly functioning machines. The burgers are disgusting. I don't like it at all

The food was fried again This isn't the first time Again and again, I often pay money but don't get fresh food Today I paid €21 and threw away the food

Cool offers, quiet ambience and nice food

Worst place to order food from in Würzburg. They will switch your ordered dishes if they don't have what you ordered with lower value dishes without informing or compensating the difference in price. Happened twice already, an absolute joke of an establishment.

I went to eat there with my group of friends. 5 out of 7 had food poisoning and one even had to go to the hospital. It was a disaster!!

I've been coming for 6 years but don't come anymore, the food got worse, cold food, frequent mistakes, even the workers are rude...This only applies to this Burger King 🤙🤙Shut it down!!!!

Unfortunately, our visit to Burger King was a disappointment. The burgers were cold and tasteless, the drinks only tasted like syrup and had no carbonation whatsoever. The fries were also completely bland and unseasoned. Overall a very disappointing experience, we will definitely not be coming back.

Had dinner here with the boys. 2 days later 5 of us had food poisoning. It wasn't worth it

The food poisoning was really bomb! Eating with long-term consequences: an experience for the whole family. If you want to stay healthy, you'd better keep your distance.

Absolute juice shop. They're on Lieferando, but they don't deliver 90% of the time. And when it's delivered, it takes about 2 hours. For comparison: McDonalds takes 20 minutes, no matter what time of day you order. Do your job properly! And then you're surprised that McDonalds makes more money than you. Just embarrassing Edit: Now they have also limited their song radius and no longer deliver outside of Würzburg city center. This pipe club really can't be helped anymore

I can only report on my experiences with the drive in. The staff are friendly and the food is what I expect from a fast food restaurant. It's nice to be able to quickly grab something to eat at night.

Absolutely rude drive-thru employee (strong and bearded), just gets loud because you're not sure about the coupon code. Someone like that has no place in the service area. As a customer you can expect to be treated with respect and if Burger King insists on using your app, you can say so in a polite tone. In any case, that's not how you sell anything. If you had an iPhone with Siri connected to the headset, you would have better service. That was my last time at this store.

Depending on the shift crew and the constellation (amount of guests, time, mood of the employee), everything here is very variable. Most of the time the food is fresh and good, but there have been days when you have things that taste like they are an hour old. The service is usually good, unless something doesn't work with the app or you need a moment longer, because then the employee is often unfriendly. Another complaint is that the employees eat in the kitchen while the customer is waiting and don't wash their hands afterwards. All you can say about the ambience is that the Burger King looks like any newer and modern Burger King. However, the difference here is that the restaurant inside is really clean and tidy most of the time.

I love this fast food restaurant and its burgers. I prefer the "Double Whopper Menu".

Very unprofessional and very bad atmosphere. The people behind the counter were just arguing. I will never visit this Burger King again.

Well, it's hard to judge if you only pass by briefly. But it didn't seem very inviting. I wanted to try vegan burgers. I'd rather leave it alone for the near future. Bland and crumbly. The vegan hamburger. And the vegan cheeseburger wasn't any better. Sorry. Really not tasty

In the children's area there was a lot of dirt on the floor like chips spread everywhere. The floor was very muddy. I once accidentally spilled some coke and apparently it wasn't cleaned properly. The food gives you diarrhea. I didn't eat anything other than Burger King yesterday and then in the evening I had diarrhea

Always got the food really quickly after ordering and was always able to find seats :)

Quite chaotic, but it's always like that on Saturday evenings

The door says open from 8 a.m., McDrive 9 a.m. On the Internet 10 a.m. Bad!

Didn't pack the halves with my order. Worst service ever!!!

I have a voucher for 2x extra long chilli cheese + fries + Cola for 14.99. In return I got two cold burgers. The fries were also cold and tasted like old fat. The cool machine where you could add flavors like grape etc. is no longer there either .will not visit the store again. An update I got severe stomach pains and had to go to the toilet 5 times

The parking lot is guarded by display masters!

Food was good. !Beware of parking rip-offs.! Without a parking disc 40 euros You'll never see me again 🤬

Damage Bikay äwwa brudi walla and so on

It was better. Fries limp and lukewarm Dirty tables Very lame employees

I honestly think so much what I've made from Burger King, the burgers taste better than before. I highly recommend it. I'll be back again :) ❤️💯👑

I received the food I ordered quickly and hot.

2nd time in 4 weeks through the drive-thru and got the wrong thing in the bag! Instead of 2x Big King there were 2 cheeseburgers Absolute impudence! Be careful when taking over the food! There is cheating here!

I went to Burger King at 3am even though they're open until 5am and originally planned to stay at McDonald's. However, after I decided to switch to Burger King, I discovered that the Crispy Chicken coupon was no longer available. I then wanted to order the Long Chicken menu, but this was also out of stock. It is incomprehensible that a fast food restaurant would not have common products in stock in the middle of the night. The inadequate service and lack of options was extremely disappointing. I ended up going back to McDonald's. Better service and product availability would be desirable.

I received a completely different order. When I pointed this out, I was portrayed as a liar and didn't receive my correct order

When only part of the order arrived, neither UberEats nor BurgerKing wanted to help. Got no food and no refund

Great with kids, great play area

If you're happy to pay 30 euros for parking because you have to wait too long for your food, this is the place for you. The store will never see me again

Waiting time too long, the worst: the employees snack on the fries etc. behind the counter without washing their hands. Not recommended even for fast food.

What happened to this store? 3.2 stars. This is honestly the worst Burger King I have ever experienced. Just 20 years ago, the whole of Würzburg ate here. Everything was freshly prepared. This was a meeting place for young people. And now ???? Hamburger buns totally dry. Meat not cooked through. Tomato slices are missing from the Whopper. Some Whoppers were not coated with mayo. Hamburger is falling apart because it has been sitting for too long. Some liquid comes out when the chicken nuggets are packaged.

Perfect place to grab something to eat after work at night as they are open until late. The design has been changed in the past. Now it's super modern and pleasant.

Best Citizen King in Würzburg, he can't keep up with the top at Ikea

Top modern BK branch with a large play area! Food was good, the curly fries could have used another 1-2 minutes, but otherwise everything was fine!

Food ok, tables all dirty, incredibly hot and stuffy in the shop

The delivery of the food to your home takes between 60 and 120 minutes. Sometimes you are completely forgotten. Travel time actually: approx. 6-13 minutes. The fries are always almost raw and almost cold, the burgers are loveless, often only smeared with mayo (ketchup is missing or barely on it), topped with rotten lettuce and just taste “old”. after cardboard. The ketchup packets that came with the raw fries are often expired. Totally overwhelming even at the car counter during off-peak times. You wait, even though there is no car in front of you (the restaurant is almost empty), sauces are paid for but are not in the bag (of course you only notice when you get home), ... The last time I was in the store: despite asking, the drinks machines weren't refilled ("Not now."), the floor was sticky and full of rubbish, seats were completely trashed, tables weren't cleaned and the food was pretty so-so. - The store used to be good, but now it's terribly bad. The food inspector should stop by here more often and the boss should perhaps look for a new job. It doesn't work at all. One star too many. You'll never see me again.

Order via Lierando, 2 times Whopper Junior: Meat inedible, unusual consistency, tastes rotten. Nuggets: not through. Curly Fries: were more like curly puree. Definitely good for people with swallowing problems. I didn't know that BK now also delivers to retirement homes. Because I can't explain this liquid food any other way. (BUT I think it's good that BK is expanding its range, hence 2 stars for the food). Lettuce: yellow in color, has probably been lying around for several days Delivery: after 45 minutes, delivery person lacks basic German and math skills, we had to calculate change ourselves Service: Called to complain and was dismissed twice on the grounds that she had a problem and couldn't do anything. This food definitely had a comedy character, but I would be very interested in the results of a food inspection... Hopefully this fun won't be followed by food poisoning... Definitely NEVER AGAIN and NO RECOMMENDATION.

Unfortunately the fries were already cold and brown, and there was no pepper either. The burgers were normal as always at BK. Maybe it was because there wasn't much going on or that's why there wasn't much going on. I don't know it. 🤔

The restaurant has a great atmosphere and is a great place to rest after shopping in the supermarket!

10 out of 10 you eat there and sometimes you see some cool guys there

Unfortunately it's not a burner in terms of freshness, although I actually like BK. It's better locally, I won't be ordering from Lieferando there anymore.

Unfortunately, today I waited in vain for my food, which I ordered through Lieferando. After waiting for over 60 minutes, I received a message from Lieferando that my food was there. I became suspicious and called someone on the phone at the branch who told me He would have canceled my order because he didn't have anything worse and what he should do without a driver was said to me in a completely bad mood and the conversation was ended. It's very unfortunate because I had already paid online and I won't be going to this store again order

Food in the usual BK quality, unfortunately later on Thursday evening it wasn't clean and the tables were dirty everywhere

Only drive in, but perfect service!

The food is very good, the atmosphere is very nice but the staff has to work harder otherwise everything is fine

Most unfriendly window service, unclear, just rubbish # never again BK

Burger in 8,89€ King Menu. Inflation?

It's online until 3 a.m. When you arrive at 1:15 there was no more service. Very cool...

Good Burger King used to be a little better, as the chili burger was sometimes quite cold or the bun was sometimes hard.

The children's section is beautifully done - I've never seen anything like it anywhere else. A “Play BurgerKing” was recreated there - very imaginative. Rich in detail and a real eye-catcher :)

Something has often been forgotten when ordering, "well, it's my own fault for not checking, that can happen" I thought to myself. After all, we are all just human. Another burger was forgotten today, but I noticed it in the parking lot. So I go back in and describe the situation. “There’s nothing you can do” was the only answer. Please what??! The mistake is still yours and not mine, and I didn't get the €6 back either. Never again, waste your money elsewhere.

I had a problem with my order and I called the restaurant. Lily picked up the call and helped me throughout the order. She was really helpful and asked me to wait until my problem was resolved. Small things like these makes your day much better. Thank you Lily 😊

Although I didn't eat anything, I still had to wait as a passenger in the drive-in for over half an hour for food when there was a "low crowd".

Comparison of the burger with the competition: Bigger bread, more meat in grams, same salads, sauce as good as the competition. Satisfaction when eating this burger and the variety of combinations It is the guarantee of a good selection of quick burgers with quality and taste at a fair price. Pleasant atmosphere and easy and quick service.

This branch is a complete disaster!! Food wasn't fresh, staff was very unfriendly!

During my last visit only one of the two drinks machines worked, one was cold and one was warm.

Our visit today was a disaster. Waiting time for 3 burgers and two portions of fries 37 minutes. The burgers were lukewarm at best. The dips for the fries were missing. This branch will not see us again in the future.

How can a branch be so slow? 20 minutes and still no food in sight.

Eat as usual. Unfortunately, drinks are all warm because there was none available.

The food has become subpar for the price....shame on you

update, Finally the changing table was replaced and the toilet was cleaned. Otherwise everything is perfect. The play area for children

Burger cold, freshly prepared was nothing.

I didn't know that the Bacon King ONLY had meat and bacon on it.

I often go to this BK but am very dissatisfied with the new drinks machine. There is no caffeine-free zero drink anymore. The selection used to be much better. In addition, not every coupon works anymore and the plant based products are no cheaper than other branches. So that must have been a market-specific decision that I would respect even if it weren't for the issue of the new, worse drinks machine. Almost less power than before.

A single catastrophe. Employees were completely overwhelmed. Ordering via coupon at the terminal is not possible. Nevertheless, it was apparently not possible to order at the checkout. The employees apparently didn't have one Bock We then went to the competition. The employees there are friendly, motivated and the technology works.

My burger had a pimple, turn it over

Slowest fast food restaurant in Germany. Waiting 30 minutes for an order is normal here. Apparently the cattle for the burger patties have to be slaughtered in the back and the lettuce has to be planted first. The employees move as if they were addicted to Valium. Be careful, something is always missing from your take-away order when you order from a restaurant. Drinks machine only dispensed water instead of Sprite. Unfortunately only noticed too late. Apparently special offers like 20 nuggets or browni with ice cream are sold out. But there are 6 nuggets.....just like brownie without ice cream and ice cream without brownie...just more expensive. Strange........ In addition, one of the few stores that does not provide WiFi for customers. However, reception for orders from the app is extremely poor. The parking lot is also a mogul slope in the entrance and exit areas instead of a road.

I cannot understand the negative experiences of other reviewers. My girlfriend and I had a very positive experience. The staff was friendly and the food was prepared quickly. On top of that, I got a free coffee because I took part in a survey. Conclusion: For me a welcome alternative to the fast food restaurant with the M and also a better price-performance ratio

Unfortunately it no longer has anything to do with Burgerking

This Burger King has always been one of the better branches for me.

Was just there to order something at the drive-thru. After not being served for 5 minutes, I drove a few kilometers further to the competition. As I was driving away, I saw a few employees who were probably only hired to pick their noses. There were almost no customers in the store. Well, at least I was served immediately by the competition.

A beautifully designed restaurant with very friendly, good and quick staff. As usual, the food tasted delicious and we enjoyed the delicious golden sticks. Criticism can be expressed regarding Burger King's pricing policy (unfortunately always and more and more expensive, despite vouchers). It's nice to notice that this BK also offers vegan products at a discount. Also a nice place to spend the day with children, both a slide outside and a small, very funny mini play kitchen inside. The toilets were clean, as was the entire restaurant. It's worth filling out the receipt because you get delicious fries for free, thanks for that! However, I found the cola a little too cold. Can you set the self-refilling machine a little warmer in winter? Visit: March 25, 2024 after 9 p.m. Best regards:-)

Ordered a vegan version and received the one with meat... it's happened several times now. I think it's a really bad number and would therefore avoid stopping by there. Addendum: They kindly wanted to send me vouchers, but that was just talk and never happened. Good intentions, but apparently not anymore.

Waited 20 minutes for the order. The burgers and fries only arrived lukewarm... Employees are completely overwhelmed and make a face like three days of rainy weather...

I tried several times to post objective criticism. But no matter what I wrote, it wasn't published. Now the shortest version: I don't have to repeat the experience. Unfortunately, you won't find out what I have to criticize. But I think the points rating shows what I didn't like.

The entrance doors and walkway are complicated and not that good. There is enough space in the restaurant. The food is good too. Sometimes you have to wait a long time for food.

How slow can you be on a Friday evening

Food was good, but the soap in the toilets was empty, could be refilled, otherwise everything was fine

Very friendly staff - fast service - top* Very negative - you can only order at these terminals... And the costs are getting on your last nerve! It doesn't get any faster than that!