McDonald's in Stuttgart

At least one burger is repeatedly missing, unfortunately it was only noticed at home. Employees are unfriendly, visitors are viewed disparagingly and there is obviously gossip. I've been there a few times and out of 8 orders, 6 were incomplete. Today was definitely the last time I was there! They don't deserve one star, -1 would definitely be too much for this McDonald's!

On a pleasant Saturday, I wanted to end the evening with my colleagues at McDonald's. Beforehand, we had all bought a fun drink each. Which I wanted to take with me to McDonald’s. EVEN THOUGH I PURCHASED A WHOLE MENU, because of my fun drink, this menu was only handed to me after a heated discussion. I was then threatened with being banned from the house and insulted. Been there for the first and last time

The worst McDonald's... Unfriendly staff at Mc Drive...

Another burger was missing. Usually it's sauces, this time it's a burger. You can't unpack everything and look. A little more care would be nice.

We sat outside and the tables on the right were dirty. Otherwise, just like you know McDonalds

I ordered, among other things, 2x Chicken McNuggets, there were only 1x in the bag!!!!!! You always have to check whether the order is complete! THEY DO THIS ON PURPOSE!!! You can see it in the other reviews. Almost every visit something is missing or something was packed incorrectly! The staff doesn't care! There was no more tepid apology from an employee in a white T-shirt. When my grandchildren visit, they want McDonalds. Otherwise I would never go to this really bad dive bar!

I just met the unfriendly man at the drive-thru counter. No hello, no goodbye. In the picture you can see how many paper towels I got for 2 cheeseburgers. Absolute waste. Oh well, the burgers were cold, of course…

Disgusting and incompetent!!! Nothing works... you can't order at the terminal (everyone is broken), the cash register got stuck when ordering and hamburgers were made instead of cheeseburgers. These were opened again in front of me, put cheese on them and brought back again. The toilets stink like hell. Simply disgusting and not recommended.

Systematically ripped off again!!! Be careful at the drive-in!!! The tote bags are nice and fully packed so you think it should fit. Should be complete already. Wrong thinking again. This time 3 small burgers were missing. Because it happened the second time within 3 weeks, I assume it was a deliberate rip-off. Bad service. Not again.

Even though there's nothing going on, you have to wait forever to order and afterwards it's catastrophic

Disaster the employee washes his hands under the soda dispenser with soda. Eating takes 20 minutes even though you are alone in the store. Customers who come in after that will be given priority. No air conditioning in the summer Employees sweat (which is human) but in the hygienic area you should try to have air conditioning.

Unfortunately there were wrong things in the bag as ordered

Food remains mcces but the corner is quiet, you can sit relaxed

All tables are dirty but staff are standing and chilling with colleagues, catastrophe totally dissatisfied!!!!

All the time I was dissatisfied with the professionalism that is always talked about in the fast food restaurant chain, but I liked the food more because that is the only reason why I came to MecDonalds and an aspect that I can't understand, regarding iced drinks do you offer in OCTOBER? So I can pay the dentist thousands of euros later? Not already Heinz SCHMIDT!

So I'm here for the 3rd time in 2 months and the same picture emerges. If you want to wash your hands before eating in the men's bathroom, no soap in the dispenser and no paper towels. If you're lucky, there's a loose packet of soap that you can at least use to wash your hands. Now that wouldn't be as bad as there's a hand dryer hanging on the wall. Unfortunately, it looks like it's only there for decoration, as it doesn't work. I don't have to say much about the food, if you come here you get the same thing as everywhere else at McDonald's, something quick if there's nothing better. Regarding the service, I have to say that you could also throw paper towels on the tray if you already know that the customers have nowhere to wash their hands and the food is greasy. Otherwise, most of the employees are trying hard, some are friendly. Last but not least, when you want to hand over your tray and get to the cart, it is usually so full that even if you are a Tetris master and a forklift driver who is loading shipping containers with small items, you are still unable to fit your tray in it. Conclusion: Probably the only thing that works at least halfway is the MC Drive. However, customers who go in expecting what used to work at McDonald's, namely service, will probably be very disappointed.

For the 3rd time in a row there were ancient Planet Nuggets, 13€ ended up in the trash because they were so hard and disgusting... Thanks for nothing!!

Were there on Friday evening. It was empty. Ordered for €40. Burgers were cold, fries were hot. Nuggets were warm.

There was an endless rush, the shift manager was always friendly, courteous and helpful, the employees worked extremely quickly and had an incredible amount of work to do

Unfortunately the staff are extremely confused and take up to 8 minutes to place an order even though the store is empty. The cleanliness also leaves something to be desired. An employee could also wipe and clean the table... that's better!

The French fries here are always freshly fried and are one of the best at McDonald's👍🏼

Food comes in 9 minutes, it was still warm, but it was missing fries, cola and I ordered these pepper fries...I only got normal ones. I reported the errors and the manager checked (!!) that I wasn't lying or something (even though there were a thousand people in a long line!/ Also, the fries were unsalted and BigTasty was too old. All tables and benches were dirty. An employee smoked outside next to guests even though the other side was empty, no guests. Sad experience. We're not coming anymore.

Ladies and Gentlemen on [6.09.24] around 6:15 p.m. I placed an order online in your restaurant in Stuttgart Mühlhausen and selected it for pickup. Despite this pre-order, I had to wait over 30 minutes for my order. During this long waiting time, I was provoked and laughed at several times by one of your employees. This behavior is unacceptable and shows a blatant lack of respect for your customers. It is particularly disappointing that other customers who ordered after me also received priority service. I expect from you a written apology for this incident and an explanation of how you will ensure that something like this does not happen again in the future. Kind regards Sandal

Why is the pickup screen always broken here

I have to give some praise here. You actually think that all products in all branches taste the same. However, the cheeseburger here tastes exactly like it did in my childhood. The fries were super fresh and crispy. Full marks for the food. The drinks could be colder.

As always, McDonald's here is simply great. Nothing is missing and the order is prepared quickly

Food only lukewarm, the drink lacks carbon dioxide, the burgers were carelessly thrown into the box and when you first try to bite off the sauce oozes left and right over your fingers. I think it was my last visit here.

So either the employee can't speak, or he's just generally unfriendly. Cheeseburger not even close to lukewarm, fries that don't deserve the name. Sorry, but I don't have to put myself through that.

The boss argued loudly with the delivery service in the presence of guests; for the few guests who were present, it took a relatively long time for the order to arrive. The outside tables hadn't been wiped, everything was sticky. It's a shame because the food was good, the fries were fresh.

I ordered a simple menu, there was hardly anything going on and it took more than 20 minutes until I had my order. The waitress couldn't do anything and the food gave me an upset stomach afterwards. Absolutely not recommended to eat here as I prefer to eat the dirt from the street

After 3 minutes of ordering, the food was there, fries felt like they were 5 hours old, some were cold. Never again!!!!!!

Staff overwhelmed/long waiting time/ McRib lukewarm like the fries. Chocolate shake at the beginning/at the bottom/with coffee flavor??? Otherwise the taste is indefinable. Neither vanilla nor chocolate!

Super bad unfriendly service! Super child-unfriendly

How often did you fry the nuggets? They look completely different and the taste is strange too.

A chicken burger with two lower halves is one thing but only meat without salad sauce or pickles is the other thing. Nobody answers the phone, humanity is extinct

Well, typical McDonald's, although the service was quick.

Ordered today at self service at around 5:45 p.m. Number 256 appears in the display as being processed and then ready for collection on the display. So I go ahead to pick it up. The employee points out to me that the numbers are called out - so why is there a display? So I wait over 10 minutes and go forward again. My order has disappeared and the employee doesn't know anything. So you start again from scratch. Long waiting times and incompetent employees and a display that makes no sense. But no one cares what you write here anyway. A great modern well organized branch (irony). Unfortunately, exactly the same thing happened to me last time, so it's not an isolated case.

Coffee very expensive but good.

Worst delivery service ever... just don't order online or via Lieferando!!!! We waited 2:20 hours. What a disgrace! You should be blocked from delivery service!! PS: your fries taste like sneakers

I had the best McPlant ever here.

An entire menu was missing when ordering. It's happened several times, I just thought it was due to stress and people can forget things, but I'm starting to think it's a rip-off. After a phone call to ask if someone could deliver the menu to us, they said we didn't have enough drivers and the employees weren't entirely motivated and simply didn't care that they had forgotten it. They thought that the boss would say so. It's better to find another McDonald's. You should think about exchanging managerial positions.

It doesn't seem to matter where you go, the cash register doesn't seem to actually work anywhere... And no matter what you order at the drive-thru, you always have to wait in the parking lot somewhere. It's almost no longer...

If zero stars were possible then I would give zero. Inflation makes everything more expensive, but there is no understanding that the citizens have become smaller and the price is still the same. Our food was brought to the table where the guy first spilled the cola, which was not yet carbonated. The nuggets were soggy and had probably been lying around for a while. If you complain, the only thing that comes up is that you should calm down and see if you did something wrong yourself. 32€ for miserable food, next time we'll get 3 kebabs, at least you'll get enough and you won't have stomach cramps.

There was simply a complete menu missing when ordering, i.e. citizens, wrong fries and the only thing that was right was the drink, great. Simply godless

McDonald's... you basically forget to pack something when you drive in. You basically have to check, park, run in and pick up what you ordered afterwards...

This is very very bad and bad work. I have a Dübel Express order and he gave me regular coffee and then I said that's not you stupid Expresso. He told me it was your first time drinking expresso And the coffee wasn't good at all, just water

My review from 2 years ago was deleted by Google today. Someone probably doesn't want to polish up their image through better performance, but rather by suppressing critical reports. I can't say whether it's better today, but that's what we experienced back then. If you pay in cash, you won't get any information at the 'kiosk' that your order will only be processed if you have paid at the counter. That was the case for us and other guests. It's probably on the receipt, but everyone looks at their big, bold pickup number. It's fascinating to see some staff walking back and forth without doing anything while guests wait. Head coverings are only worn in the back area and the employees who are drinking walk around among the others without masks. People quickly smoke at the open door and then go back to the action without washing their hands. We didn't pack any napkins or drinking straws, which I assumed was because nothing was on display. The food was okay, just like McDonald's tastes.

Very bad food, good but you can't sit outside because the sun bothers you because there aren't enough parasols outside and it's too warm inside. Going to KFC is better and there are enough parasols outside at KFC

Long waiting times, no napkins. Food itself was O.K.

I was there with my children and had a larger order. This is the second time in a row that I've come across someone new, which isn't a bad thing, but now he stood there and examined the order for a long time, putting things in and out until the food was finally very cold. I watched him for a really long time. And while he's preparing, he stuffs fries into his mouth and also looks at my face. Just laughed at me shamelessly. When the takeaway was ready I checked everything again. Coke was missing so I went and told him that he was joking and laughing at me. Which the colleague then noticed and apologized to me for him. So that doesn't work at all. How can you hire someone like that? I would recognize the employee immediately!!

For quick and easy, it is a good choice as an exception rather than a regularity.

Underground. Long waiting time in the drive-in even though there was almost nothing going on, fries were almost cold and oversalted, the sauce we ordered was missing for the nuggets, which were also only lukewarm, and there was also no napkin in the bag. For me the worst MC I know, never again

A really disgusting shop, the smell makes me sick 🤮. I didn't even go in to get some ice cream. What is this ordering system supposed to do, work on your own and then pay dearly? Update 04/21/2024 That's not possible, at 6:10 p.m. the delivery car races through the Bachhalde at excessive speed and then through the Tal fire station because of the driving ban. A good advertisement... bravo

McDonald's... delicious food, dirty restaurant. ..

You had to wait a very long time for your food. After half an hour I asked and then they started processing my order. Be careful of the parking lot in front of the restaurant. I was there in the evening and didn't see that parking is allowed there for a maximum of 2 hours and this is automatically recorded by license plates at entrance and exit.

Ordered MC Rib menu with curved fries and Sprite +8 nuggets. Received after just under 10 minutes? (There was nothing going on):

Very nice service, food good as usual, I would like to come back.

With playground. And next door gas station and supermarket. It's really a jackpot ;)

This is truly one of the worst McDonald's branches. I liked going there years ago. But that's absolutely not possible anymore. The employees are very unfriendly and even more unmotivated. The self service stations are usually defective. Ordering at the counter is absolutely not welcome. I was nearby and thought I'd give it another chance. But afterwards I was annoyed.

Unfriendly employees, baseless threats to young guests and an unclean environment. Orders are also often mixed up or issued incorrectly.

Everything is great, service is good.

Very bad service, no one speaks German. Never again! Absolutely worse loading. Sorry McDonalds, the very last one!

Well, I think the food is very tasty, but when you order something you sometimes forget a lot of things.

like everywhere. Service has gotten better

Facility works, building very noisy. Extremely loud background noise when students are there. Parking is very poor, only for small vehicles and narrow.

Bad, lukewarm food, unclean ambience.

At fast food restaurants you shouldn't have to wait more than 10 minutes to order and then hear "just a moment" - and then wait again... for the food! So didn't order anything straight away.

Hello first of all to the store manager in this branch, first of all I would like to inform everyone that no employee in this branch can speak German, let alone be friendly or say hello, say goodbye or courteous or know their manners!!! I wanted to order something in the drive with my husband and the lady who was working on February 11th at 7:30 p.m. is the unfriendliest person I have ever heard or seen. She also couldn't exchange a word with us. We had already presented coupon numbers and actually spelled the letters like we did in first grade. She didn't understand a word, we only stood there for 5 minutes for 3 coupon numbers and in the end because she was too incompetent she told us yes, the coupon doesn't work and she won't get it. Hey, what's wrong with her! As a service provider, I pay you to serve the poor guests who have to be served by such people in this branch. By the way, all I can say to the woman in the drive is that I can't help it that you don't speak German. Please take your mood out on yourself. -100,000 stars cheeky that you even have to give one star for such a review of the poor owner of this branch. You should probably look for new employees or work yourself.

Closes 20 minutes before the end. Because the employee wants to sleep.

High praise, looks incredibly good

There was one guy inside the restaurant smoking . Nobody said anything

Since a camera has been hung at the entrance, people have been paying meticulous attention to how long they have parked there. 2 hours are allowed. We were there for 3 hours. We ordered something twice during our stay. A fine of €40 arrived in the mail. Since we were there with two cars, the stay cost us a total of over €100. Submitting receipts didn't help, there's no goodwill. I would say that the price-performance ratio is pretty bad in my case.

Ordered and waited forever in the parking lot. Ordered online today. Over 1.5 hours and still no food. Fast food? I've been trying to reach McDonald's by phone for the last 15 minutes. Nobody answers. Never again, never again and never again. -5 out of 5

It was okay, you can't complain about it

The last MC DONALDS in Stuttgart, rude workers

Everything as always. Quick, OK only the old Big Mac Classic was better. The new bun is a deterioration in taste.

Habe trotz wenig Traffic unverhältnissmäßig lang gewartet...ansonsten ein ganz normaler Mc Donald's

Meine Erfahrung bei McDonald's war in letzter Zeit bedauerlicherweise von schrumpfenden Portionen und steigenden Preisen geprägt. Früher konnte man sich auf großzügige Portionen verlassen, aber heute ist der Burger kleiner, die Pommes sind kleiner – im Grunde genommen ist alles, was auf dem Tablett landet, geschrumpft. Die Reduzierung der Portionen hat zu dem Gefühl geführt, dass man nach einem Besuch bei McDonald's nicht mehr wirklich satt ist. Dies ist besonders enttäuschend, wenn man bedenkt, dass die Menüpreise im Vergleich zu früher deutlich gestiegen sind. Die Kosten stehen nicht mehr im Verhältnis zu dem, was man auf dem Tablett bekommt. Die Menüs sind teurer geworden, aber die Erfahrung ist nicht mehr so befriedigend wie in der Vergangenheit. Das Verhältnis von Preis zu Leistung hat sich deutlich verschlechtert. In Anbetracht dieser Entwicklungen überlege ich mir ernsthaft, ob ich weiterhin McDonald's als meine bevorzugte Fast-Food-Option wählen werde. Es ist schade zu sehen, wie einst großzügige Portionen und erschwingliche Preise einem Gefühl der Unzufriedenheit Platz gemacht haben.

Früher war es hier besser. Das Essen ist wie in jeder Filiale aber der Service hat sich verschlechtert. Wer möchte schon während er auf sein Essen wartet sehen, wie sich das Personal zanckt. Dazwischen latschte die Putzfrau in normaler Straßenkleidung zwischen den Burgern und der Fritteuse Richtung Feierabend. Lecker! Es ist auch jedem der sein Essen to go nimmt zu empfehlen, am Auto alles zu kontrollieren. Es fehlt immer was. Die absolut peinlichste Aktion die das Personal in dieser Filiale brachte war beim aktuellen Monopoly-Gewinnspiel. Da wurden doch tatsächlich die Sticker abgezogen. Nicht der komplette, nur der obere Teil auf dem der Code steht. Wie peinlich ist das denn? Habt ihr es so nötig?

Meine Burger 🍔 waren nicht so besonders lecker bin eher selten bei McDonalds wers mag

Parkplatz vor Ort, McDrive, behindertengerechter Eingang, freundliches, kompetentes Personal

Genauso vergessenswert wie jeder andere Megges, aber das ist ja genau was ihren Charme ausmacht

War nach längerer Zeit kein großes Highlight!

Essen war mild-Wärme Service war OK(kann besser sein)

أحد الزبائن انقلب فنجان قهوته على الأرض، و لم يكترث عمال McDonald's لتنظيفه.

Der perfekte Ort für deine Hochzeit Wir lieben es ❤️

Wenn man angibt OHNE Tomaten warum wird dann der Burger MIT Tomaten geliefert und sie waren auch nicht mehr ganz so warm

Endlich mal Menüs bekommen, wie auf den Bildern abgebildet. Nicht nur zusammen geklatscht.

In letzter Zeit habe ich bemerkt, dass die Qualität des Services bei diesem McDonald’s etwas geschwankt hat. Nichtsdestotrotz finde ich, dass die Qualität und Zubereitung des Essens generell gut ist. Zwar scheint sich die Beständigkeit kürzlich ein wenig verbessert zu haben, aber ich würde jedem empfehlen, bei Bestellungen zum Mitnehmen oder im Drive-In immer einen kurzen Blick in die Tüte zu werfen, um sicherzugehen, dass alles korrekt ist. Das ist natürlich nur meine persönliche Erfahrung und Meinung.

it is good but very slow to get your order

Essen: 2 | Dienst: 1 | Ambiente 1 Es kann empfohlen werden, wenn Sie hungrig sind und es keine Alternative gibt.

Wenn ich Salat bestelle, bitte ich um frischen Salat und das Hähnchen darf beim Caesar-Salat nicht fritiert sein. Der Käse ist schlechtester den ich je gegessen habe.

Essen zum Mitnehmen bestellt, als wir die Bestellung an der Theke abgeholt haben, habe ich gesehen, dass neben der Bestellung Soßen liegen. Und zwar die Gleichen wie die bestellten. Mitarbeiter drauf angesprochen, ob das unsere Soßen sind. Kann ja Mal passieren, dass man vergisst was einzupacken. Mitarbeiter hat behauptet, dass es nicht unsere Soßen sind und er unsere bereits eingepackt hat. Tja, Zuhause angekommen waren natürlich keine Soßen drin. Man sollte eigentlich davon ausgehen, dass Mitarbeiter einem die richtige Auskunft geben, wenn man sie schon drauf anspricht aber falsch gedacht. Sehr schade.

supper laden mit supper personal

Recht dreckig, insbesondere die Toiletten, der Monitor mit den Bestellnummern funktioniert schon länger nicht mehr richtig. Das Essen wird auch immer schlechter, macht gar keinen Bock mehr

Sauberer McDonalds, sehr angenehm

Vor 10 Jahren habe ich schon einmal einen Post verfasst und folgendes geschrieben: "Ich war nun schon des Öfteren in diesem McDonalds Restaurant, aber ich bin wirklich enttäuscht. Der Service ist gelinde gesagt schlecht. - Schmutzige Tische, Stühle und Fußböden. - Also ich habe immer min. 15 Min angestanden. - Pommes Frites = pappig und kalt - Burger = kalt - Bedienung irgendwie abwesend - Coupons gibt es nie" Heute 10 Jahre später sehe ich das Ganze nicht viel anders. Stimmt! Das Restaurant ist bei schönem Wetter gut besucht und die Mannschaft hat bestimmt alle Hände voll zu tun.

Zwischenpause für einen Cheeseburger 😉😁 mit Anlegesteg

Hatte si viel Hunger und da ein McDonalds vor der Türe ist bin ich kurzerhand durch den drive gefahren. Das Essen war schon besser. Schmeckt mir leider nicht mehr so. Wie es anderen geht?? Nach innen gehe ich schon lange nicht mehr. Dort gefällt es mir gar nicht mehr. An der Auto Kasse sehr freundlich.

Sehr sauberer nicht überfüllter Mc Donalds in Mühlhausen mit Lieferservice. die Speisen sind immer warm, hier und da kann es sein das im Stress mal was vergessen wird, aber die Leute sind dort sehr kulant. Bestellung geht via Terminal und EC karte, ebenso auch bar. es ist hier sehr sauber und ordentlich.