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3,6

Basierend auf 3.763 Bewertungen gefunden auf 1 Websites

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Nº 2449 unter 3010 unter München

Nº 36 von 82 Fast-Food-Restaurant unter München

KUNDEN KOMMENTIEREN IHRE..schonnuggets
Ergebnis
StellungnahmenHinweisGoogle3.7663.6

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Such a bad service not friendly in Germnay they don’t accept Kart whyyyyy??????

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Zaheed Aslamy . 2025-12-11

WEITERE KOMMENTARE IN Google

The table wasn't clean and the fries were cold. This branch used to have the best service.

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Tsvetelina Strein . 2025-12-10

WEITERE KOMMENTARE IN Google

The staff were arrogant and conceited. Poor service. My request was handled with eye-rolling and in a bad mood.

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Hoaloha . 2025-12-07

WEITERE KOMMENTARE IN Google

Great staff! Everything was very clean!

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Werner Kaiser . 2025-12-06

WEITERE KOMMENTARE IN Google

The last 5 times I always waited 20 minutes for 2 coffees.

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Adel Besirevic . 2025-12-06

WEITERE KOMMENTARE IN Google

I got food poisoning after eating!! This should really be reported!!

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Omer Alacam . 2025-12-04

WEITERE KOMMENTARE IN Google

The worst McDonald's delivery service ever. Over two hours of waiting. I'm getting my money back. Never order from them. A complete joke. The woman on the phone was clueless. Ordered at 5:30 PM. Called at 6:30 PM. "Coming right up." Called again at 7:30 PM. "Coming right up." And this was at McDonald's headquarters! You can tell how little you care about your customers.

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MMSKunz . 2025-12-02

WEITERE KOMMENTARE IN Google

ABSOLUTE DISASTER – this McDonald's is an outrage! What happened here is truly beyond belief. Our food was carried all over the place for 40 minutes – up, down, every which way – because no one could see that our order number was clearly displayed on the table. Meanwhile, all the customers who arrived long after us were cheerfully served first. Unbelievable. When I politely said, "Excuse me?", I was just stared at like a nuisance and ignored. The employees apparently had better things to do – like giving away coffee to other customers instead of doing their jobs properly. And yes, I understood perfectly well what was going on, as I speak the language spoken there. The food, which finally arrived after what felt like forever? Ice cold. The drinks? Flat – not a trace of carbonation. When I complained, they even laughed. Laughed! A complete lack of respect. Then they half-heartedly said, "We'll exchange it," and even that took another 10 pointless minutes. I have rarely experienced such miserable, disrespectful, and chaotic "service" in my life. NEVER. AGAIN. This McDonald's should be ashamed. Do something about this place—this is no way to treat paying customers.

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Arjeta Ferataj . 2025-12-01

WEITERE KOMMENTARE IN Google

A complete mess. We waited an hour for our order and the place was a litterbox. Really weak spritzers.

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Y S . 2025-11-30

WEITERE KOMMENTARE IN Google

In 2024, I found this McDonald's to be one of the best in Munich and the surrounding area, but during my recent visit (November 2025), I was utterly appalled. Everything was filthy. There seemed to be no staff at the register for those who couldn't get around the self-service checkout, and they didn't speak German or English. The upper level seemed to be closed off, even though the lower level was overcrowded with hardly any space. The restrooms were also closed. A complete disaster; I've never seen anything like it in Germany.

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Mert Altay . 2025-11-30

WEITERE KOMMENTARE IN Google

The female staff were very unfriendly. We were given a table number. I told her we were sitting upstairs, and she said she didn't care where we sat. I only meant well so they wouldn't have to search for us... and yet the food still arrived cold! This McDonald's wasn't even full at that time today, which is hard to understand.

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Veronique . 2025-11-29

WEITERE KOMMENTARE IN Google

I don't know what's going wrong here, but there are 10 people standing here in the evening who have all ordered and paid, and it's been going on for over 30 minutes. Disaster.

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Philip Hirt . 2025-11-27

WEITERE KOMMENTARE IN Google

I ordered a cake and a cappuccino. They brought it without a saucer, and the cake was sitting on a cardboard box without a fork, just with a small espresso spoon. Either they don't have enough dishes or they don't wash them often. How awful! I didn't enjoy the meal at all. The service and the atmosphere were terrible.

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Natalia Pinchuk . 2025-11-26

WEITERE KOMMENTARE IN Google

Waiting time around 30 mins.... Staffs are unprofessional... Finger chips without salt!!!

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Reji Thomas . 2025-11-26

WEITERE KOMMENTARE IN Google

i went here twice today. TWO TIMES they gave me the wrong items. what is going on in this kitchen?

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Frederik Geier . 2025-11-25

WEITERE KOMMENTARE IN Google

It was quite some tome I wasn't at this place. And to tell the truth it did degrad a lot. Toilets weren't clean. Floor was sticky, no paper to dry the hands. The floor of the restaurant was really dirty like my table with some dried ketchup on it. Also to dump the rest it was 21h and still a lot of cup from cappuccino or coffee probably from the afternoon. My fries were cold when they were served and my burger was with pickles even if I order without and the box labeled without. Really disappointed...

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Cyril Boulegue . 2025-11-25

WEITERE KOMMENTARE IN Google

I ordered from McDonald's drive-thru and then two burgers were missing 🍔... now I always ask for the receipt 🧾... why do they do that?? It's defamation.

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Gülsev Kassap . 2025-11-24

WEITERE KOMMENTARE IN Google

Closed at 4 a.m. even though it says 5 a.m.

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Ali Mohammed . 2025-11-23

WEITERE KOMMENTARE IN Google

Every table was piled high with trash, and there wasn't a single employee in sight. Ordering at the counter was possible, but it took an extremely long time.

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Johannes S. . 2025-11-20

WEITERE KOMMENTARE IN Google

I ordered two cheeseburgers without pickles and one order of fries, and what did I get? Two cold, stale, and dry burgers where the pickles had simply been removed (you could still see the imprint on the cheese slice), and stale, dry fries that were practically unsellable. That was the last time I'll be going there. This branch has gone downhill so drastically that I'll be avoiding it in the future and recommend everyone else do the same. Thanks for the stomachache :)

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Marianna Baidoun . 2025-11-20

WEITERE KOMMENTARE IN Google

Ordered 20 nuggets with a triple chance of winning. The nuggets were cold and soggy. They tasted exactly like I'd just put some in the package in the morning, let them thaw, and then eaten them. Brutal! (Diarrhea guaranteed!) Never again!!!

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Max187erz . 2025-11-19

WEITERE KOMMENTARE IN Google

My visit to this McDonald's was an absolute disgrace. The floor was littered with trash, food scraps, and spilled drinks. The tables were dirty, the restroom was filthy, and garbage was overflowing everywhere in the restaurant. The burgers looked carelessly thrown together and were simply disgusting. For me, this was one of the most unhygienic McDonald's locations I have ever experienced. It's completely unacceptable. The delivery entrance was wide open, allowing rats and mice to easily get in. And as a welcome for these animals, the garbage cans were placed right there – their lids not even closed.

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M M . 2025-11-17

WEITERE KOMMENTARE IN Google

Some things are good, some aren't. I once had to wait AN HOUR for my food. Staff is ignorant but also good. I miss the old version of this McDonald's. 2.5 stars. Food is good tho

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angela radeljak . 2025-11-17

WEITERE KOMMENTARE IN Google

The iced tea I ordered was watery, tasteless, and had white hairs in it, and the Monopoly code was removed by the kitchen staff. The apple turnover I bought wasn't warm and was also broken. This McDonald's is also very dirty, and the terminals weren't working because the touchscreens weren't functioning. I found this McDonald's dirty and smelly. Since everything tasted bad, it cost an extra €6.

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Filip Kacken . 2025-11-16

WEITERE KOMMENTARE IN Google

This McDonald's used to be the preview McDonald's in Munich. However, it's now incredibly littered! It's unacceptable that 10 tables are covered in trash. Sometimes you have to wait 30 minutes for an order, which completely undermines the concept of "fast food." I don't expect a five-star atmosphere from McDonald's, but you should have the right and the luxury of sitting in a clean place. Constructive criticism. Regards

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Fabrizio Romanoglu . 2025-11-15

WEITERE KOMMENTARE IN Google

The food wasn't freshly prepared and was already cold. The potatoes were dry and not freshly cooked. Why do you prepare everything in advance? Then it just sits around and loses its flavor. Cook it only after the order is placed, not in advance. I'm happy to wait longer for hot and fresh food.

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Svetlana Sidorenko . 2025-11-10

WEITERE KOMMENTARE IN Google

This is the nicest McDonald's in Munich. I love eating there. The staff is super friendly and helpful. But the people... people, please clear your trays! I don't understand why people just leave and abandon everything. Poor people who have to clean it up afterward.

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Celine Rühl . 2025-11-09

WEITERE KOMMENTARE IN Google

The staff is friendly and the place is very clean 👍🏻

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Melih Öz . 2025-11-09

WEITERE KOMMENTARE IN Google

Odd service. Hopefully this was a one time thing or some kind of mistake. We had to wait more than 30 minutes for our simple order and when we asked where it was, they refused to acknowledge that it was missing. We had to ask three separate times in order to get the food prepared. The taste was good, but that’s to be expected from a fast food chain. They gave us an extra cookie with our order as some sort of apology (which I appreciate bc I love cookies), but after ignoring me twice I don’t think that’s enough.

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Karolina Purko . 2025-11-09

WEITERE KOMMENTARE IN Google

There's plenty of space inside and out. There's a ground floor and an upper floor, with bathrooms on each floor. There's a designated children's area on the first floor. There's a children's slide outside. The food is often cold (even when you order on-site) or doesn't match the menu. You have to check to make sure everything is correct and nothing is missing. Waiting time for pickup is long, sometimes up to 40 minutes.

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Klaudia Chojnowska . 2025-11-08

WEITERE KOMMENTARE IN Google

I ordered peppermint tea. I only received hot water. No tea. Thanks for nothing. :)

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Francesca Ruggiero . 2025-11-07

WEITERE KOMMENTARE IN Google

The food takes way to long to be fast food I was waiting for half an hour not good service

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Gabby C . 2025-11-05

WEITERE KOMMENTARE IN Google

I'm not a fan, but my kid is. What I was not expected is a dirty and smelly men's toilet and this despite quitet time in in the morning/before noon.

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V O . 2025-11-05

WEITERE KOMMENTARE IN Google

The new system is awful; whether you're using the drive-thru or eating in, you often wait over 20 minutes for something like a cheeseburger. The order menu doesn't even remotely work, and the interior is basically always one giant waiting room. It used to be so much better, what's the point of this?

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Julian Roesing . 2025-11-04

WEITERE KOMMENTARE IN Google

This restaurant actually has a good atmosphere, and I've always been satisfied with it. But today, unfortunately, I have to leave a bad review because of the inappropriate behavior of one of the employees, the woman in black with a walkie-talkie. I collect the Friends figurines, and after shopping, I simply wanted to exchange one. This employee said that wasn't allowed and even suggested I had to buy another coffee or something similar. Honestly, do you even know what you're saying? Instead of uttering so many unnecessary words, you could have exchanged the figurine long ago. In the past, with the Friends mugs and other figurines, the other employees here were always friendly and tried to accommodate customers' requests. This time, too—after I asked another employee—he immediately helped without saying a word and exchanged the figurine for me without any problems. To the aforementioned employee in black: I want to emphasize that I have never experienced an employee refusing to fulfill such a simple request at any other McDonald's in Germany. This branch is right next to McDonald’s Germany headquarters and training center, and to have such an unpleasant experience here is truly disappointing.

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Ming Ren . 2025-11-02

WEITERE KOMMENTARE IN Google

Well, parking for one hour is allowed. But by the time you've ordered at one of the two terminals (only two out of eight were actually working) and the food finally arrives, you have to wait a good half hour. While waiting, you notice the sticky, unmopped floor. Once the food finally arrives, the search begins for a table that isn't blocked by the previous customer's tablet. And while my first thought was – typical young crowd in Gucci caps… I have to defend them a little. Even I had to be careful not to trigger an avalanche of trash when I saw the completely overcrowded drop-off station. And at the table, I discovered that none of my food was even warm anymore. Everything was lukewarm. Even the apple turnover I ordered to go at the end. How is that even possible?!? Absolutely not recommended; I will never set foot in this branch again.

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Lorenz Wagner . 2025-11-01

WEITERE KOMMENTARE IN Google

Relatively cheap and delicious food

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Ultimate Dragon . 2025-11-01

WEITERE KOMMENTARE IN Google

One of the worst McDonald's I've ever been to!!! I placed my order and waited for 5 minutes, then 10 minutes, and after 15 minutes I asked where my order was! They then realized my order had gone to another table. So the young woman took the order from that table and tried to hand it to me!!! First of all, the food was cold by then, and secondly, how disgusting is that? I demanded my money back and left. Unbelievable!!!

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Raik Petermann . 2025-10-30

WEITERE KOMMENTARE IN Google

Very bad, there is always no one at the counter to pay and they usually make mistakes with customers

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7asoon Same . 2025-10-26

WEITERE KOMMENTARE IN Google

Dirty terminals, cold food, Zero Coke instead of regular, four ladies in waitress uniforms talking in the kitchen while no one is standing in the front. AND they won't hand out the Christmas prize codes!!! They embezzled the coffee, missed the salad.

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Jan K . 2025-10-24

WEITERE KOMMENTARE IN Google

A modern, beautifully decorated McDonald's. Food is carefully prepared.

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Peter LearnsToRock . 2025-10-24

WEITERE KOMMENTARE IN Google

That’s my favourite McDonald in the whole Europe! Every time when I dine in the staffs are so nice and friendly.

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胡羽熙 . 2025-10-23

WEITERE KOMMENTARE IN Google

I ordered a small fries. After 20 minutes, they still hadn't arrived at my table, so I asked and was told to just wait. The staff were very rude and showed no understanding or even tried to find a solution. After more than 30 minutes, an employee said he would get us one. The fries never arrived, and I didn't get a refund either. I can't recommend it!

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Emma Koppitz . 2025-10-19

WEITERE KOMMENTARE IN Google

A McDonald's like any other! It doesn't taste good, our fries were cold, and after we complained, they brought us new, hot fries. The burgers were only lukewarm! The stores are filthy, and the fast food never looks like the pictures.

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Matt Eagle . 2025-10-19

WEITERE KOMMENTARE IN Google

I want to make everyone aware that this McDonald's is best avoided if you're ordering takeout. Every time I get home, part of my paid order is missing from the bag—a real shame! To be honest, I wouldn't have written this, but in the last three visits, several ordered items have been missing each time. The employees seem to be doing everything but their actual job. The main thing is to have a smile on their faces and not take their work seriously. In the future, I'll think twice before going there again, and I'll demand my money back... outrageous.

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Filip Buco . 2025-10-15

WEITERE KOMMENTARE IN Google

Waited 25 minutes for two milkshakes and two apple turnovers. Every time I asked, I was told it was three more minutes! Then the order arrived... and not a word of apology. They had simply "forgotten" about us. But admitting it was "three more minutes." Bad service. Never again!!!

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Elfriede Baer . 2025-10-15

WEITERE KOMMENTARE IN Google

Great atmosphere 👍, long wait, fries were cold when they arrived. At least the coffee was warm 👌😅

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Samuel Steiner . 2025-10-07

WEITERE KOMMENTARE IN Google

Worst McDonald's in Munich and the surrounding area. Drive-thru orders often end in disaster. Employees often don't understand simple questions and quickly become loud and irritated. 80% of the time, items are missing from the bag. Fries are usually inedible because they put so much prep work in, which then, of course, sits for ages.

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Timo Ich . 2025-10-06

WEITERE KOMMENTARE IN Google

It was very dirty; the tables weren't cleared for hours. There was trash everywhere. The trash cans were also completely overflowing. The staff were a cross between a snail and a tortoise, even though the place was almost empty. The clean upstairs area was cordoned off because they apparently had even less desire to clean it up. The burgers and fries were very dry. At least the ice cream machine wasn't broken. The outside area also looked like a garbage dump, but the employee seemed more concerned with chatting with his friends and offering them free burgers.

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Trambahner “Trambahner” . 2025-10-05

WEITERE KOMMENTARE IN Google

I went to McDonald's today and was unfortunately very disappointed. My burger was cold, and the cheese wasn't melted at all – it not only looks unappetizing, but also tastes bad. I actually expect McDonald's food to be served fresh and hot. It's a shame – I hope they pay more attention to quality and temperature next time. After reporting it, the employee in the kitchen at the McDonald's drive-thru also blatantly laughed at me, where both employees spoke to each other in their own language and looked at us. We were also not taken seriously because, unfortunately, the employees don't speak German either. I've lived in the housing estate for many years and am very disappointed with the service. After 30 years of going to McDonald's, this was my last visit.

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Jeanette Di Bella . 2025-10-05

WEITERE KOMMENTARE IN Google

There is more water in Cola than in Lake Constance

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Alexander Tsanis . 2025-10-03

WEITERE KOMMENTARE IN Google

Waited more than an hour for my small order(( Disappointment

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Olga Lotts . 2025-10-03

WEITERE KOMMENTARE IN Google

This used to be the best branch in Munich, but the service has deteriorated significantly in recent months. The staff have largely become very unfriendly and unhelpful. Additionally, the interior is always littered with trash, and the vending machines are often broken. I don't know if something has changed internally or if I was just there at a bad time, but the way things are going, the store is no longer worth recommending.

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Luca . 2025-10-03

WEITERE KOMMENTARE IN Google

The food is served cold, and very rude staff. And always something is missing or some of the item is wrong

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Ayesha Jamil . 2025-10-02

WEITERE KOMMENTARE IN Google

This McDonald's has really gone downhill. Unfortunately. At the drive-thru, you have to check every time to see if everything's there, because something's always missing. And now at the counter, too. We ordered takeout today. And on a Tuesday afternoon, you have to wait forever. Then the order finally arrived. And when we got home, we realized that the McPops, chicken nuggets, and a portion of fries were missing. Of course, we're not going back. That's still over €10 wasted. And it happens all the time. When I read all the reviews here about how often something's missing from orders, you guys are also regularly ripping off your customers. 👍 A real rip-off.

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MJ LT . 2025-10-01

WEITERE KOMMENTARE IN Google

I placed a takeout order at the terminal at McDonald's. After about three minutes, my number appeared on the display, but my food wasn't ready. Apparently, numbers are called out in advance, presumably to make the wait seem shorter. I find that quite unfair. When I asked, I was told, in an annoyed and louder tone, that I would have to wait – other customers had also complained. In my opinion, that's not good service. 0 stars.

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Viola Herrmann . 2025-09-28

WEITERE KOMMENTARE IN Google

My husband got a clean spoon like this for his coffee. Not only were the fries tasteless, but the burgers were also cold. This is becoming more and more disappointing in this fast food restaurant.

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Nikolett Péter . 2025-09-27

WEITERE KOMMENTARE IN Google

Service and food for breakfast good - toilet, and the morning, a disaster

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Mr Daniel . 2025-09-26

WEITERE KOMMENTARE IN Google

I can't recommend this McDonald's. As a vegetarian, I ordered a veggie burger, and my order was either mixed up or the kitchen staff didn't feel like serving. In any case, it wasn't right. The service seemed extremely lackluster, and I didn't feel welcome.

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Simon . 2025-09-24

WEITERE KOMMENTARE IN Google

Outrageous service and staff behavior Dear Sir or Madam, We entered your restaurant at 8:40 PM and left again at 9:30 PM. The restaurant was almost empty, and we paid by card, but the experience was completely unacceptable. The staff were rude, indifferent, and disrespectful to us, while other guests were clearly receiving preferential treatment. The coffee and chocolate we ordered were unavailable, and no one approached us to inform us or ask if we wanted something else. The waitress who brought us the hot chocolates did so in an almost insulting manner, and the chocolates were bad—one was just milk, the other wasn't even stirred. This behavior, along with the blatant discrimination between guests, is completely unacceptable. We left €50 in the restaurant and felt like dogs. I urge you to immediately reconsider your staff training and behavior, otherwise you will lose customers. Personally, I will never visit your restaurant again and will never recommend it to anyone. Sincerely, [Your Name]

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Katia Reni . 2025-09-24

WEITERE KOMMENTARE IN Google

I've been going to this McDonald's for years and unfortunately have to agree with the negative reviews. I've always enjoyed the branch, but unfortunately, I've noticed several times now that the cleanliness and service have deteriorated significantly. The tables are often dirty, the food gets mixed up, or I wait 20 minutes for an ice cream (and that's not even during peak hours). Employee training in service skills is urgently needed at this branch.

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Arda Özkan . 2025-09-19

WEITERE KOMMENTARE IN Google

It was terrible for a long time, but now the store has returned to normal. I don't really like the store concept, though. I find it annoying that there are almost no bike racks, and the few that exist are blocked by stupid boards that are supposed to be tables.

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Sven Scharner . 2025-09-14

WEITERE KOMMENTARE IN Google

Orders placed via app aren't brought to the table, but simply forgotten. The cheeseburger wasn't fresh. The coffee was almost cold. This is by far the worst McDonald's I've ever visited. A disgrace for a location right next to the company's headquarters.

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Christian Meyer . 2025-09-14

WEITERE KOMMENTARE IN Google

The staff barely speaks German and you have to wait over half an hour for the food, which is pathetic (I asked the staff why it takes so long to get the food and the answer was a shrug)

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Kamil Masłowski . 2025-09-11

WEITERE KOMMENTARE IN Google

In my opinion, the food is completely overpriced, and it's not natural. It's prepared with an extremely high amount of additives to make it last longer. Everything contains either a lot of salt or even more sugar. The thing that's always very good is the cappuccino with strawberry cake as part of the menu; it's very good both in terms of taste and price. Hence at least the 3 stars.

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Elisabeth G . 2025-09-10

WEITERE KOMMENTARE IN Google

This was actually a great MC branch. However, the quality and service have slipped significantly in the last one. The food no longer tastes good and looks so-so. People keep forgetting something from their order. The restroom stinks. The branch management urgently needs to do something.

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Vasya Pupkin . 2025-09-08

WEITERE KOMMENTARE IN Google

Yes, very large and plenty of space inside and outside, ideal even for bad weather as the interior is very large and offers plenty of space

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Katja Cramer . 2025-08-28

WEITERE KOMMENTARE IN Google

I ordered a takeaway and at home I discovered that the Coke was undrinkable, lacking carbonation and flavor. This branch used to be exemplary, but recently it's become terrible.

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Parmen Mikadze . 2025-08-28

WEITERE KOMMENTARE IN Google

McDonald's (Headquarters)🚗🛵🦼🚲🛴🛹 with self-order terminals, McCafé, McDrive, McParking service, eat-at-table service, power outlets for cell phones/laptops in many places, 1st floor cozy, mostly quieter places for working longer, free Wi-Fi

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Joachim Graf . 2025-08-28

WEITERE KOMMENTARE IN Google

It's very disappointing to want to pay in cash, but no one serves you at the counter. Instead, they speak a different language and giggle instead of serving the customers. I ask that you please pay attention to whether someone is waiting at the counter to avoid a 20-minute wait.

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Salvatore C . 2025-08-22

WEITERE KOMMENTARE IN Google

Before the modernization/renovation, food arrived much more promptly (as you would expect from a fast-food chain). Now, you sometimes wait 30-40 minutes, whether you eat in or order takeout. When you pick up, you see your order number on the display. A few minutes later, you don't see it at all, even though the food is still being prepared. Sometimes, when the food is busy, the order numbers aren't read out loud at all. Through the glass wall, you can see employees pouring drinks and leaving them standing. This makes it difficult to keep track (what's Coke, what's Diet Coke, what's Zero Coke?). Furthermore, the carbonation is lost, and other particles can get into the drink when you shout or yell. Special orders are offered at the terminal, but the staff ignore them (sometimes, not always!). Still, it's annoying if you either a) have allergies; or b) pay extra just to get the product in its normal state.

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Hu Kang Wruck-Li . 2025-08-22

WEITERE KOMMENTARE IN Google

Since I eat at this McDonald's often, I have something to say. All summer long, no matter what time of day, your tables outside are never clean. Everything's left lying around, the tables are sticky, the trash stinks and is always full. Sorry, but this is completely unacceptable. The burgers and fries have been lukewarm to cold lately, and if you complain, you get a stupid look.

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Kathrin Fais . 2025-08-19

WEITERE KOMMENTARE IN Google

This is metal thing, and we found it in our food. That’s horrible…

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Artur Holoiad . 2025-08-18

WEITERE KOMMENTARE IN Google

This is the third time my food has been passed on to someone else, and I'm fed up. If the staff isn't bothered to check on me, I have to waste my money and time. Plus, the wait times are sometimes extreme, even though the store isn't busy.

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Lelia Weiß . 2025-08-18

WEITERE KOMMENTARE IN Google

Unfortunately, I have to say that when I pick up or have it delivered, something is always missing. The fries and nuggets aren't always fresh and unfortunately, they get cold quickly. The app makes it easy to select everything and quickly earns your points.

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Stephanie Högerl . 2025-08-12

WEITERE KOMMENTARE IN Google

Waited 15 minutes for 3 burgers and 2 McFlurrys. The burgers were only lukewarm when served, and I also received the wrong burger. Not the first review to describe this. Has anything changed? Apparently not...

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Michaela M. . 2025-08-11

WEITERE KOMMENTARE IN Google

I ordered from McDonald's and waited 30 minutes, which was frustrating. When I asked the staff about it, they said it was busy. Later, I spoke to the manager, and it turned out my food had been mistakenly given to someone else. My food finally came out, but it wasn't fresh. Overall, very disappointing—excessively long waits, errors in serving, and poor quality.

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Susi . 2025-08-10

WEITERE KOMMENTARE IN Google

Saturday 9:50 p.m., McD half full, Smart Menu ordered with table service, waited 20 minutes, everything was already a bit cold; a shame, otherwise always good here

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Sven Müller . 2025-08-09

WEITERE KOMMENTARE IN Google

Kids playground is okay but could be improved.

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Thiago H. Pojda . 2025-08-09

WEITERE KOMMENTARE IN Google

The ordering machine was nonfunctional, and the order was taken by an employee. Since I rarely go to MC Do, I'm not familiar with the individual menus. The lady was unfriendly, bad-tempered, and incompetent in her advice. I didn't get what I ordered. I accepted it anyway. After this visit, I've definitely decided to avoid MC Do for the next two years.

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Hans Weller . 2025-08-07

WEITERE KOMMENTARE IN Google

I just wanted to grab something quick after work. I ordered my favorite meal at McDonald's. A starter menu with two chicken burgers. Both were ice cold. The fries too, but the burgers were really, really cold. I was really embarrassed, but it was inedible. I went to the counter and apologized profusely, saying that I never complain, but it was really ice cold and I couldn't enjoy the food. After 5 minutes, I got a new tray... the fries were still the same and by then very, very cold. (If they hadn't taken away all my food, including the fries, I would have eaten them already.) Then a tray came, and the food was cold again. I simply got everything back. Nothing was replaced. Sorry, but that's a slap in the face. The saleswoman, who only speaks a foreign language, by the way, was also extremely unfriendly and quite bored by my behavior. I think that's a no-go, and on Stabilstrasse???! When you're supposed to be role models??? I deliberately didn't go to the main station... very disappointed. It's a shame. The second time, I was afraid to complain.

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Philipp Leilektsoglou . 2025-08-06

WEITERE KOMMENTARE IN Google

Today in Munich... Cleanliness: Dirty floor and tables. 25 minutes of waiting time, and then it was cold, and the burgers were a disaster... ended up in the trash... Stäblistraße won't see me again... Enjoy your meal...

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Nico und Andre Hirt (Engine and Style) . 2025-08-02

WEITERE KOMMENTARE IN Google

I drove there with the kids especially to give them a Squishmallow. They were listed in both the app and the vending machine. In the end, there were none, and both of them got a black and white book. So why is it in the selection if it's been sold out long ago?

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Red White . 2025-07-31

WEITERE KOMMENTARE IN Google

The order was completely messed up. Products were missing, and the staff was accosted and rude and slow. Okay, yes, it was busy, but people were barely moving. NEVER AGAIN McDonald's

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Zhasmina Petrova . 2025-07-29

WEITERE KOMMENTARE IN Google

🤢 NO alternative to the Meatball King! 👑 Disgustingly tasteless and soggy fries in a leaky cardboard package that crumbled all over the children and seats in the car. Neither the obligatory "onion granules" nor even a slice of cucumber were found on the double cheeseburgers. That supposed "cheese" (just colored melting salt, thanks to B.A.S.F.) and the greasy, sticky sugar bun halves left a bad taste sensation for a long time. No napkins, but fries were scattered all over the bag. The Fanta was great, though 👍 Don't go to the court jester 🤡, go straight to the grill master 🤴

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Marcus R. . 2025-07-28

WEITERE KOMMENTARE IN Google

You have to check your order because every time 1 or 2 items are missing. Very disappointing.

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Ovidiu . 2025-07-27

WEITERE KOMMENTARE IN Google

Worst McDonald's in Munich? Waited 25 minutes – fries were ice cold, both burgers were cold. Customers constantly complained about missing items.

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fastflo . 2025-07-25

WEITERE KOMMENTARE IN Google

Waited forever. Got the wrong burger. Burger was cold, fries were cold, chicken nuggets were cold. The meat was dried out. Some parts of the burger tasted of cleaning products. I threw the burger away and handed it over. I contacted headquarters – no response. This place is disgusting; stay away. Hygiene and freshness are two different things.

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Simon . 2025-07-25

WEITERE KOMMENTARE IN Google

Out of 4 times I've ordered there something was missing 3 times... it's not that difficult to check if everything is there...!!!!

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Claudia Pittner . 2025-07-24

WEITERE KOMMENTARE IN Google

McDrive. Order 589 KS2. I realized at home that some of the order was missing!!!! 8 items, so it was actually quite clear and there wasn't much going on. I would give it 0 stars.

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Johannes Oestreicher . 2025-07-23

WEITERE KOMMENTARE IN Google

A large and spacious branch of McDonald's, with ordering machines on the ground floor and first floor. I often come here but I have never received my order in full. Every time something is missing and I have to explain it to the staff, it is irritating to say the least.

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Adam Wojtunik . 2025-07-23

WEITERE KOMMENTARE IN Google

Very very bad, received the wrong burger, no goodwill, went to the information desk and two ladies just said order a new one and of course I had to pay the full price for it, it was at 5:45 p.m. on July 22nd, 2025.

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Oliver Volksheimer . 2025-07-22

WEITERE KOMMENTARE IN Google

We came, we ordered, we waited an hour for nothing, then they asked us what we ordered and they gave it to us after an hour this is so unbearable

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Jennifer Felea . 2025-07-20

WEITERE KOMMENTARE IN Google

This is not McDonalds!!! I waited for my order for over 40 minutes! Coke and cheeseburger. As far as I know, such service is fundamentally contrary to McDonald's customer service policy. I have lost any desire to visit McDonald's in Germany

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Aleksandr Motov . 2025-07-18

WEITERE KOMMENTARE IN Google

Unfortunately, today's organization was extremely poor. We waited over 45 minutes for our order, while other guests waited even more than an hour. Many orders were mixed up or lost altogether. Our food only arrived after repeated requests and was no longer fresh. Some guests left disappointed without receiving anything. I've always been satisfied, but today was truly chaotic. I hope the team improves the organization soon – a small concession (e.g., a voucher) would be appropriate here.

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Nataliia Dehtiarova . 2025-07-18

WEITERE KOMMENTARE IN Google

A good MC run by the MC itself. This is where innovations come first. The toilets stink horribly. But that's the only negative point!

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Aleman Traveller . 2025-07-18

WEITERE KOMMENTARE IN Google

I've rarely been to a McDonald's where you have to wait an hour at the drive-thru on a Thursday at 10 p.m.

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Martin Stephan . 2025-07-17

WEITERE KOMMENTARE IN Google

I was there today and yesterday. Yesterday afternoon, my children didn't get any toys. They had been forgotten. When I went in and pointed it out, they said she had brought the toys. She made me feel like I was lying. Today I ordered and two fries were missing. When I asked the employee about it, she said no, there were no fries in the order. I showed her the receipt. She went back in annoyed and only brought me one fry. Then I said two fries were missing. She became increasingly unfriendly and said I was having a break right now. To which I replied that it was her job and if she did it right from the start, she would have had a break right now. She brought me the second fry in an annoyed manner. The general staff are just rude and impolite. One more thing about the toilets: the toilets are absolutely disgusting. They stink, there is feces residue all over the bowl. The sink is dirty. When you go into the toilet, you want to get out straight away and feel the impression you're going to the toilet. Very sad, it used to be better.

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Monika Bors . 2025-07-17

WEITERE KOMMENTARE IN Google

The food was good so far. Sometimes it could have been a bit warmer. But several takeout orders have already been missing something. And it's really annoying when you only realize it at home. Today was particularly annoying. We noticed at the store that the sauces were completely missing and then received them upon request. At home, we then realized that the potato chips were also missing. I went back to the branch to complain. The woman at the cash register immediately disappeared somewhere in the back, and I waited and waited. When she finally came back, she was chatting with a colleague and had nothing with her. When she saw me, she ran away in alarm and quickly brought the missing item. In the meantime, the rest of the food had long since gone cold at home... It can happen that something gets forgotten, but it's happened so often now, and combined with today's experience, I can only give it one star. Addendum: This McDonald's is simply the worst. You wait forever. Then you have to check the food in the takeaway bag because something's always missing. Sometimes "just" sauces, but unfortunately, sometimes even the main course. And you can forget the fries. They're almost always cold and soggy, sometimes even unsalted. You really shouldn't order any at all.

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Ch E . 2025-07-17

WEITERE KOMMENTARE IN Google

In my opinion, this is the best and, above all, the most well-maintained McDonald's for miles around. On all my visits, it was always spotlessly clean, despite the high volume of customers, and the food was always delivered very quickly. The only drawback is that sometimes the order wasn't brought correctly (the Big Mac was wrong, the sauce was a different flavor) – which can happen when you're in a hurry.

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Jürgen Mohl . 2025-07-14

WEITERE KOMMENTARE IN Google

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