McDonald's in München

There is no more incompetent staff than this. Never seen so little competence in one place.

Slowly...Crew slowly talk too much...

The food was not carefully prepared, we ordered 1 meal with 2 Mc Rib. But when I received the Mc Rib there was no sauce in it at all, very sloppy work. Too bad! Otherwise parking and cleanliness are fine

Worst mac I've ever seen. 30 min wait for lost order with 10 people lucky like me. After 5 complains I've been thrown with a bag. Without single word said.

Burger is falling apart just like Yugoslavia. Tito didn't have a shift today, what a shame...

I was here on vacation in Munich. I politely asked an employee about the opening times. He treated me like an animal. He asked me to leave. After opening, I asked the manager to be present and explain my consumption and complaint. Mac Donalds is not doing its customers any favors! The service and friendliness in the restaurant needs to be restored here. I think this restaurant chain still has some principles and values ​​to follow.

I often visit this McDonald's, and yesterday's visit was special. During my lunch, I saw a staff member named Diana who provided outstanding service. Even though the restaurant was very busy, she stayed positive and worked hard, cleaning tables and bringing food while always smiling at customers. It’s clear she cares about her job and the people she serves. This location should be proud to have someone like Diana on their team; her hard work and great attitude really improve the dining experience. The cakes ate very delisious as well!

Neat and well managed..Very clean

1 out of 2 nuggets was a nugget recooked a second time, the same goes for the fries and Mc Do Gare Grenoble, the only Mc Do when you remove the ingredients makes the burger bun hard as concrete, surely it's a microwave effect? Not to mention that they are also the only ones to do 280 drier than the Sahara. In short, a culinary nightmare, you really have to have nothing to eat for 48 hours to swallow their burgers and nuggets. I don't even know how I didn't get sick. In addition, they are much more local than all the MCDos in the Grenoble area. Cleanliness level, let’s talk about it! at 4 p.m. not many people in the mc do most of the dirty tables the staff would be better off working rather than scrolling on my social networks or anything!!!

Ordered fries and burgers to take away. There was chaos at the end, the wrong pick-up numbers were displayed and someone constantly had to ask whether it was their turn or was still coming. Waited 20 minutes for double cheese, royal cheese and fries. I then went to the bike with my ToGo paper bag and that's exactly when it tears open and the Royal cheese ends up on the floor. The greasy double cheeseburger and fries soggy the bag. I was broke and hungry, so I ate the burger anyway.

I read reviews and am surprised by those people who write bad reviews that the tables are dirty. I personally saw how people come, sit down at a clean table and leave behind a mountain of paper, dirt and spilled cola on the tables and floor. At the same time, they quickly run away, so that God forbid the waiter does not see them. Maybe first let everyone just start cleaning up after themselves! Convenient table for ordering, free Wi-Fi, cozy, polite staff. The food is delicious, the service is excellent! Everything is great!

Spectacular food chicken nuggets so good I've only eaten them at Gordon Ramsey. In my opinion it deserves to be in the Michelin guide as one of the best McDonald's in Europe

The man who did the table service was very nice to me and the children. :)

So I'm very disappointed. Firstly, the food is no longer warm and secondly, the women's toilet is dirty. There is no question of hygiene at the tables either, everything is full of dirt and grime.

Please convey the very courteous waitress with a bald head and glasses! Never had such friendly staff at a McDonald's!

Worst McDonald's in all of Munich. Every time, but really every time, something was missing, you got something wrong or you waited at least 20 because the receipts were not served in the order in which they were received. I've just moved here at the OEZ and this McDonald's only survives because it has the advantage that you can't get anything to eat anywhere else this late. Any restaurant would go bankrupt with such poor service. Complaints to management are simply shrugged off and the message is: if you don't like it then go somewhere else!!! So McDonald take a closer look what everything works for you and how this restaurant is run!!!

So at least the restaurant was clean, but why are the toilets always messy? Isn't it even possible to have these cleaned? The Mc Muffins were a little warm but didn't blow anyone's mind.

Ordered caffeine-free coffee and received it from others. I wanted to exchange it but you are portrayed as stupid and the employees are faultless. Was this McDonalds for the last time.

Less visited, therefore very pleasant.

The store is a disaster, unfriendly staff and lousy food!

I ordered at 6:09 p.m. and the food arrived at the table at 6:35 p.m. The food was cold😱. Not in this restaurant again. 😡😡😡

I went there and I parket my car in a Sunday evening. I got 40 euros penalty because I exceeded the 1h30min. I didn't notice any indication about it. Many people are complaining about this. If I am a customer, I think I can enjoy my meal more than 1h30min in sunday where most of the parkings are for free in the city. I don't recommend to go there.

Since the renovation, it seems that the service is required to hand out the food every minute... because the employees press the pickup button very quickly even though the order is not ready for collection... from the time the employees press it It takes about 10 minutes for the number to be ready for pick-up until it actually is. That's only for a single M.C. furry. .the display number is no longer displayed... this doesn't just happen during rush hour... What kind of optimization or other marketing excuse do you want to use to justify this?

So this McDonald's, it's crazy how the workers there are robbed. I wanted to leave a tip for a girl and she then told me that they don't get to keep the tip but the manager takes it after the shift. What a disgusting rip-off of workers this is. Whoa sucks! Whoever runs it should be ashamed of themselves. It couldn't be more gruesome 😡😡😡😡😡

Fries and burgers are not fresh, seem to be from the day before last. People often forget to put things in the bag on the MC Drive.

Ordered and paid for a menu with 2 BigMacs in McDrive using a coupon from the McDonald’s app. At home I noticed that there was only one BigMac in the bag. ALWAYS CHECK!

No more Big Tasty Bacon, the only reason I ate this junk food.🙋🏻

Maybe a bit dirty table, but was nice to eat there. But the Vegan Nuggets weren't as you know those of other McDonalds, but the rest were top

Unfortunately, since the renovation, the service is much worse than before - you sometimes wait 30 minutes for 1 fries!!! On the whole, it's very unfair. People who have just ordered receive their orders earlier than people who have already been waiting for half an hour...

Everything is completely normal

Worst MC ever, cold food that had probably been sitting around for a while, the way it tasted! Big confusion when picking up, it says it's ready to be picked up but it's not like that and still has to wait a long time. MC generally leaves a lot to be desired now but that was the kill today.

Food was good. Most orders go through the self-service terminals. A cash register is open for cash payments.

We weren’t allowed to sit at the tables upstairs on a night after a concert when the restaurant was full. Barely any tables left to dine in. Also our burgers were assembled very poorly.

Unfortunately, as almost every time, something was missing, and this time it was the apple turnover. It's really annoying because you can't fully check the order in the car and only notice the mistake when you get home. It would be great if more care was taken to ensure that all items ordered actually end up in the bag.

What we just experienced - the only car in the drive-in, the lady on the microphone was already rude, everything? Everything? Well, so far. No price was mentioned or appeared on the board. She then held the card device to me at a distance from the car... still no price and the stick wouldn't go any further.. ok, but ultimately I had to enter the PIN, how was that supposed to work without being able to look at it!? No thanks, please. I still don't know what I paid. The food we unpacked at home… after about 6 minutes. M burger box was soupy on one side, taste was ok and warm. Instead of sweet and sour sauce, the lady had packed sour cream, well, no comment. The fries were without salt, cold and sticky. Unfortunately, there are always errors at the branch, incorrect products or something missing. Plus indifference or simply unfriendly. What about management???!!

Incompetent and unfriendly, waited 25 minutes for breakfast, breakfast was cold, not once an apology, just a "I don't know anything"

In a word, underground. Anything that can go wrong will go wrong here and the staff doesn't care.

Common mistakes when making large orders and late purchases at McDonald's I regularly order larger meals from McDonald's, but unfortunately something is almost always forgotten. I often only notice when I get home that part of the order is missing, which is extremely annoying. It would be helpful if the employees here worked more precisely, especially with larger orders. In addition, I would strongly advise everyone to be particularly careful a few hours before closing time. In my experience, at this time you often only get old and dried-out remnants. This particularly applies to the fries, burgers and Filet-O-Fish, which taste anything but fresh and lack the typical McDonald's quality. It is disappointing that these problems occur at a company as large and reputable as McDonald's. To avoid disappointment, I strongly recommend checking your order carefully on the spot before leaving the restaurant. **Conclusion:** If you value a complete and fresh order, you should be particularly careful a few hours before closing time or check your order directly in the restaurant.

Had a wonderful Sunday morning. Unfortunately my battery died exactly the second I wanted to order. The friendly staff charged my phone in the office so I could order via the app. Super. With the delicious coffee, freshly prepared, I was even happy about the 2 roasted almonds with chocolate. For free. A voucher from the last visit. And really effort. The parking lot and entrance area at the OEZ were clean and at 9:30 sharp they were cleaned again with a garden hose. Toilets clean, no trash inside. All the other guests seem relaxed and the music isn't too loud. The only drawback is the street noise from the idiots who drive their mopeds to a stop. That's just not what the staff can do here. 99 percent TOP. Thank you very much and gladly again.

The store itself is quite good, clean and beautifully designed. Service, well, brings us the tray to the table, loses two bags of ketchup, looks at what he has dropped but leaves it there so you have to get the ketchup yourself. Drinks were all ordered without ice but with ice cubes, fries were cold, unsalted, tasted stale and literally crumbled in the mouth. The burger completely fell apart in the package and was soaked in the sauce so that you couldn't even pick it up without getting dirty and in the end the peach yoghurt bag I ordered was an apple bag just in the other packaging. It's only stupid if you're allergic to apples. Definitely not recommended

Even though the food is very fresh and the McDonalds itself makes a well-kept impression, I have to describe the employee at McDrive as an absolutely negative experience. First there were problems placing the order and voucher due to an existing language barrier. This could only be solved when I approached the window. But at least the food was warm and very freshly prepared. The burgers were also properly topped and packaged properly, which is unfortunately no longer standard everywhere.

My friends and I were kicked out shortly after eating because it's supposedly the rule that you have to leave 2 minutes after eating

We ate and 1 minute later we were thrown out for no reason because it's supposedly a rule that you have to leave after 2 minutes. We were spoken to very rudely

This McDonald's has been pretty good for the past few years (since 2017 or so), but things haven't been going well since the renovation last year. My orders were not put together correctly several times and took forever, or were recently lost because there was a lot going on and someone pressed the wrong button. The staff upstairs seemed rather listless at times, switching seamlessly between handing out food and packing up trash, or leaving food waiting in the elevator while people chatted among themselves. On the other hand, the staff at the counter seem to be overwhelmed due to the busyness, and I couldn't see any system there.

Food, like everywhere else, of the same quality. As always, something is missing when you take it with you. Unfortunately there are no disabled parking spaces here, only more and more charging stations...

Very rude staff no complaints about the food it was like every other But the lady at the counter should treat customers with respect

Forgotten order and making a fool out of the customer saying that there was no order! Massacre

I like it very much. The food is very good. I think the atmosphere is very nice. The order is very convenient to use. I definitely recommend McDonald's. I would love to go there again.

A McDonald's like any other but actually on 2 floors there is a lot of space and everything is clean and tidy. Ordering went quickly. Only the apple pie didn't taste good, the veggie burger was ok.

Unfortunately for the second time, diarrhea and vomiting. Will never visit this branch again. Something is wrong here.

My child got food poisoning the same day and just vomited

Drive in just before 11:09 p.m. Very long waiting time. Burgers were almost cold and could not be felt or tasted fresh. The cola was already lukewarm and not fresh either. Sorry, that doesn't work guys. Sell ​​already finished but unsold goods to drive-in customers with the calculation that they won't come back and complain anyway.

Unfortunately, everything has become very complicated with the app, bonus, offers (which don't even exist), location, registration, points, order machines, etc. Going there, just ordering, paying, finding a seat and eating is no longer possible. A pity.

Waited 25 minutes for 2 mc ribs because they in the kitchen couldn't make 2 pieces but only 1... I'll never go there again...

Worst McDonald's ever. Ordered to "eat here" but skipped table service. Our order number was shown as ready on the display 3 minutes before it was ready. The employee just looked at us in disbelief when we wanted to pick it up. We were then given a bag to take away. When I pointed out that we were ordering to "eat here," the employee said that we were not ordering with table service. When I politely asked for a tray, the employee spoke to her supervisor something in non-German. He then said rather rudely that they were closing soon. (At midnight, two hours before the stated closing time on June 3rd). Pretty ****.

They write the drink sounds with an ink pen, and this ink is very easy to get hold of. We had a hard time removing this stain, and the bread on the Bic Mac hamburger was burnt.

I've never been to such a clean branch. Employees were friendly too. And food, like from McDonald's. Was good.

Staff no respect for customers at all All the employees listen to gangster music in a McDonald's how can you be so stupid my gods never again🤦🏼‍♂️😕

I got a virus from eating because there were worms in it

McDonald with modern ordering system, busy and very lively. Constant unrest due to many adolescents letting off steam.

Everything is beautiful, quick, effective and pleasant.

So you wait at the table for over half an hour for your order, everything comes cold... no one can really speak German... it feels like you're in a backwater gentlemen's coffee shop... that used to be good here... I have no idea loading now leads... but he/she should go

Didn't get our order. Although pre-ordered via app.

Chicken burgers without chicken on them and cheeseburgers without cheese, I think the employees are sleeping there.

Great! Nice atmosphere, nice employees.

To summarize my experience: Error - Bad faith - Hygiene I have eaten twice in this restaurant. The first time an error in the order happens. (Wrong number of nuggets) I was called a liar and received the equivalent of: “so what?”. The second time, similarly, I take 9 nuggets and receive a box of six. I showed the box and the ticket, I got the same reaction: “Osef”. But this time in addition, I had the pleasure of having a globelet which must have lived an extraordinary life because it was so dirty. I give a bad rating because a McDonald's, for me, is all or nothing. My rating reflects their bad faith.

To be honest, not all poppies cook delicious food. Here 10 out of 10. Everything is hot and tasty. Highly recommend

An employee washes your shoes and sends me to another checkout, and the delivery of the order, a muffin and a cake, took about 15 minutes.

McDrive. Ordered Double Hamburger Royal TS. At home I was speechless but pictures say more than a thousand words...

I am a regular customer but on March 31st 24 updated m. Reception. Cake; Strawberrycake, Muffin with blueberries didn't taste like anything. 😬😬😬 Nothing to recommend, what a shame !!Milk coffee; well, it's OK. But the seats outside were sandy and ok, sunny and partly covered. Always busy 🙃🙃🙃🙃 so have to wait a long time. Cleanliness leaves something to be desired. Electric cars are welcome, there are a few charging stations. (New addition.)

Something is constantly forgotten and when I deliver, not everything I ordered arrives and they still get the money. That's unfair

It's very sad I had to wait almost 30 minutes for a cheeseburger, which was made without gloves. He was also cold at the same time. My husband ordered a coffee today for €4.20 and it tasted like dishwashing liquid. It's a shame but I definitely don't recommend it. Preferably no star at all

Super clean and organised. Love the flowers. Kind staff.

You have to wait a long time for your order and people tend to forget things when they order. I'll never go here again

Midfield... - "Happy Meal with book" ... daughter gets toys and no drink - The latest trend is that the voucher machine doesn't work and you can no longer pay for coupons or get discounts anywhere using the app Not the best MCD experience...

Order from the machine for 20 chicken nuggets not good. I only go to McDonald's with my grandson. The menu navigation on the machine is simply bad. There was a long line at the cash payment counter and only 1 employee. After picking it up, we noticed at the table that we had received a box with chicken nuggets and some vegetable nuggets. So go back to the counter and complain. Staff very unfriendly and had to wait again until we received the goods we ordered. Conclusion: We won't go to this McDonald's anymore. Staff incompetent and unfriendly. PS: Additional harassment from beggars while eating!

Worst MC Donalds with worst workers! Accept orders and cancel them after over an hour. That doesn't work at all. And blame everything on Lieferando or Uber. Doesn't work at all. RUDE staff!!

Always check what's in the bag because you often can't count to 2 with Megges. Same here... It's a shame, I wouldn't have thought that the lady who packed the only order was at a primary school level...

Just ordered for home. Two burgers are missing. Add the wrong sauce for the nuggets. For me, trust has been reduced to zero. Simply no longer recommended

The food has deteriorated drastically. The food wasn't ready, it was bad, we had to throw everything away. Unfortunately we took it with us and were no longer able to complain on site. 👎🏻

Please hire staff at the drive in who also understand the alphabet. Don't feel like repeating every voucher code 5 times (even using the spelling alphabet) Order really needs to be checked. Burger worth €6 was not packed. thanks for nothing

I just had a very good experience. We had a hard day and then went to the DriveIn. Some things were forgotten and we called. I had Ms. Emel on the phone. She was very nice and friendly and after we explained to her, she said we were welcome to come back and gave us the rest of the things. It was definitely worth going back again. Thank you again Ms. Emel.

Drive-in: ordering via the app is usually super quick and the employees are friendly. However, now something is ALMOST ALWAYS missing from the order, usually dessert or sauces. Annoying, but I recommend always checking your order before you set off...

Average McDonald's food, nothing to complain but they have the most dilluted soda ever. It tastes like they had some bottles with flat coke laying around and they mixed those with sparkling water to make the coke from this McDonald's. This happened multiple times, I tried with coke and coke zero but I gave up and now if I get a menu I just get water.

Today I ordered a meal and asked the cashier for number so they bring the meal to my table. She ignored my request, ran to the kitchen and returned with the sandwich so I pick up my order from the delivery area. I asked the manager for a reason and then I returned the order and took my money back. He didn’t like that and asked me not to go there again. Unfriendly and stupid staff, I don’t recommend this place at all.

easy to order, not too crowded, no need to wait too much

Очень уютный зал, быстрое обслуживание, приятная атмосфера.

Good location, near shopping mall, U-Bahn and Mediamarkt.

Mit diesen Bestellautomaten. Immer wieder weitere Fragen. Und fragen, und fragen. So aufdringlich , bis man bezahlen kann, bist du verhungert. Ich vermisse die Taste: zur Kasse. Sofort nachdem ich mein Produkt gewählt habe. Nächstes Mal geh ich gleich an den Tresen. Dann hab ich den Kaffee einige Minuten schneller.

Hatten essen am Terminal bestellt. Das Essen kam nach 20 Minuten ungefähr, mir kam es so vor als könnte das Personal wo das Essen zusammen gestellt hat nicht lesen. Bei uns fehlten Soßen und ich bekam beim McFlurry statt Schoko Soße Karamell Soße. Schlechter Service. Vllt sollte man mal dem Personal richtig das lesen bei bringen !!!

Te super druk en is er geen plekken meer!! Maar eten zijn wel lekker

Some self-order terminals didn’t work and all the table tracker were stacked onto a single terminal in the back. But at least the food tasted good and the service was fast.

Ein großer McDonald's mit vielen Sitzplätzen, drinnen teils mit Steckdosen und auch bequem draußen. Das Essen war ok, die kleine Burgers waren nicht so warm. Saubere Toilette. Der Boden wurde schon schnell von Personal gereinigt aber nicht ganz sauber.

Nie haben sie Eis. Unglaublich das Burger King den Laden noch nicht übernommen hat. So schlecht!

Rösti hat leider schon sehr alt geschmeckt. Pommes waren nicht Gesalzen. Mitarbeiter war ziemlich lustlos und genervt. Am drive stand ein Kombi mit Hänger und hat die Ausfahrt für 10min blockiert, Essensausgabe fand trotzdem statt, jedoch konnte man nicht aus dem eigenen Auto aussteigen, ohne an den Pöller zu knallen, da die Mitarbeiterin nicht rausgehen wollte... Vielen Dank auch.

Odlicno za ove sto neznaju njemacki rade nasi ljudi

Essen Schlecht, jeder Bürger hat anders als sonst geschmeckt. Auf den Cheeseburger waren Salzbrocken wie bei pommes. Und chickenburger hatte keine sosse...... bin enttäuscht

Bitte beim Parken aufpassen, bei mehr als 1,5 Stunden sind 40€ Strafe fällig

Der Kollege, der am 26.12.23 um 18:30 die mcdrive bestellungen entgegengenommen hat, ist top!

Got our order wrong (real nuggets instead of plant-based ones), then the Happy Meal didn't have the toy we wanted (because they ran out but we still had the option to order it for some reason). Then the ice cream machine stopped working, and NOBODY had the decency to let us know (and refunds weren't possible apparently). We had to go downstairs to find out what was going on... Can't recommend this McDonald's - go to one of the others instead.