McDonald's in Oberhausen

Man versucht alles über Terminal zu regeln um den Ablauf im Laden nicht zu stören! Wird dann aber 30 Minuten stehen gelassen!

Absolut Wahnsinn dort Bestellung 2 mal 20er Nuggets und 2 Shakes Bekommen leider nur 1 mal Nuggets und 2 Shakes Nicht das erste mal das dort nur die Hälfte raus gegeben wird oder etwas fehlt. Falls wer dorthin fährt immer kontrollieren! Trotzdem 3 Sterne weil das Essen selbst ja nichts dafür kann und es ja eigentlich immer das selbe sein sollte

Wir waren bei McDrive und wurden sehr schnell bedient. Fast wie in der Ukraine. Freundliches Personal. Schön, dass die Eiscreme in einer normalen Portion war, nicht nur ein halber Becher wie anderswo. Und das Karamell war warm und reichlich. Wir gehen jetzt nur noch dort Eis essen. Andere Läden sind schlechter.

Unglaublich Am Mc Drive Ausgabe Schalter wird einem seine Bestellung überreicht. Der Mitarbeiter sagt nicht bitte nicht danke nicht tschüss. Dann frag ich ob alles drinnen ist. Was er mir ‚ja‘ beantwortet. Zu Hause angekommen fehlt der Big Mac. Anstatt sich bei der Ausgabe Geschichten zu erzählen sollten sie sich auf das einpacken der Bestellung konzentrieren.

Ein Mitarbeiter hat meiner Freundin mit dem Stuhl einen blauenfleck am Arm verpasst, und konnte sich nicht mal dafür entschuldigen obwohl er gemerkt hat das es ihr weh tat, einfach nur unhöflich…

Nicht die gewohnte Qualität. Das Essen kam fast kalt an den Tisch.

Wieso schafft man es nicht, einen normalen Cheeseburger/Chickenburger zu belegen ohne das die Soße überläuft ???

Verstehe nicht, wieso IMMER etwas fehlen muss. Hatte hier noch nie eine vollständige Bestellung. Sobald ich zuhause bin, fällt mir bei jedem mal auf, dass irgendwas fehlt. Ich war die einzige Kundin im Laden, wie können da noch Fehler passieren?

Personal war freundlich Mit Ladestation

Schöner und sauberer McDonald’s. Frosches Essen und sehr nette Bedienung.

Ich finde das Personal sehr nett. Freundlich und hilfsbereit!

1,5 Stunden für eine Bestellung pro Person? Das soll Fast Food sein?

Absolut Kundenunfreundlich! Das Essen ist kalt, das Personal frech und gereizt. Ich würde hier dringend zu eine Schulung der Mitarbeiter zum Umgang mit Kunden raten. Das letzte Mal dort gewesen!

Immer fehlt die komplette Bestellung. Keine Soße, keine Kartoffeln...

Es ist ein ruhiger Ort der nicht zu voll ist. Die Mitarbeiter sind nicht so freundlich, da fehlt die Energie, ein bisschen lächeln wäre toll.

Dies ist der beste McDonald's in der Nähe. Es könnte ein bisschen sauberer sein, darum für's Ambiente nur 4 Sterne. Was mir persönlich nicht passt, ist das die Mitarbeiter sich gegenseitig beleidigen, wenn kleine Kinder in der Nähe sind. Darum für den Service nur 3 Sterne. Das Essen wird jedoch schnell zum Tisch gebracht, es fehlte wie immer nichts und alle konnten zusammen essen.

Wir nutzen McDrive regelmäßig, da wir ein kleines Kind haben und es für uns oft die beste Lösung ist. In vielen Städten und Filialen haben wir unterschiedliche Erfahrungen gemacht – aber dieser McDonald’s ist für uns etwas Besonderes. Ein ganz besonderer Dank gilt einer Mitarbeiterin namens Vahle. Sie arbeitet sehr häufig in den Morgenstunden, auch an Wochenenden und Feiertagen, und ist jedes Mal außergewöhnlich freundlich, aufmerksam und professionell. Trotz hoher Belastung wirkt sie immer ruhig, frisch und zugewandt – das ist wirklich selten. Bestellungen laufen reibungslos, die Kommunikation ist klar und angenehm, und man fühlt sich als Kunde ernst genommen. Genau so stellt man sich guten Service vor. Solche Mitarbeiterinnen sind echte Juwelen. Mit mehr Menschen wie ihr würde McDonald’s insgesamt noch viel stärker sein. Vielen Dank an das Team dieser Filiale – und besonders an Frau Vahle.

Leider wurde am drive in viel vergessen und ich war froh genug sauce zu hause zu haben .

Very fast service Completely fine.

No dogs allowed. We were directed outside to the terrace in 8-degree weather, and even then, the tables weren't cleaned of water. So, there was no service. To use the restroom, you first had to order something, and only then did you receive a code to open the door... never again for us.

Ordered via Lieferando, waited over an hour, and then they simply cancelled the order – absolutely outrageous!

Very unfriendly and unprofessional staff. I found hair in my food and had to eat it anyway because it wasn't replaced. The food was freshly prepared and should have been done by the staff. Furthermore, orders were constantly left out. Very bad and not recommended.

Is it possible to host a children's birthday party with an entertainer?

Seriously, this was the very first McDonald's where I got my food hot, and I felt really comfortable. Believe me, it's a "secret" tip. You'll agree.

The delivery took over two hours. It was nearly impossible to reach anyone by phone. When we finally got through to an employee, they told us the order wasn't in the system and that it was a Lieferando problem. Shortly after, however, they found the order after all. Then they said the driver had gotten lost and they had placed the order again. Then they said the driver was on his way, but unfortunately, something had been forgotten. So, in the end, after two and a half hours, we received an incomplete, lukewarm to cold order. And the promise that the missing items would be delivered with future orders… I think there are better branches and I don't foresee ordering from them again anytime soon. Service problems are passed on to the customer here.

First McDonald's where there are flowers on the tables and the tables are clean 👌🏼

Quite alright. They were stingy with napkins. There are Golden Gulls that are much worse and dirtier.

I got a meal from the drive-thru; the burger had plenty of toppings, and the staff were extremely friendly. Unfortunately, I can't comment on the atmosphere.

Thanks for nothing, I guess. I ordered today via Lieferando for 6 PM, pre-ordered around 5 PM for about €65. At 6:30 PM the food still hadn't arrived. Then I got a message saying the driver was on his way. Two minutes later, it said "order needs to be canceled." I then tried calling the restaurant. They used the clever tactic of not answering the phone. So the kids went to bed with empty stomachs, even though they were really looking forward to it.

Ordered food for an hour later... Three-quarters of an hour after the food was supposed to arrive, it was simply cancelled... Great place - not!

What a complete dump! Unfriendly, everything was cold and soggy, and I paid €60. I'll never eat there again. When I called to complain, he wouldn't take anything and just hung up on me – completely disrespectful. We should have just eaten a sandwich instead.

I've given this McDonald's a few chances, but they're so rude and unfriendly. I waited 15 minutes at the drive-thru for four cheeseburgers with nothing but cheese and ketchup, and by the time the rest of the order was cold (the best cheeseburgers were even the wrong ones) 😂😂 Nobody seemed to care! And when I complained on the phone, they just hung up and nobody answered! I paid almost €60 for the wrong food, and it was cold and soggy! I talked to the kids about it, and we're never going there again. My children are the customers of tomorrow! But definitely not there!!!

I was at McDonald's on Weierstrasse today. I ordered two coffees and both were bad. The manager told us that UHT milk can't go bad, so I won't be coming back. Thanks for giving me a stomach bug. Thanks.

The wraps were especially juicy and flavorful. Amazing.

Good food. Different from the McDonald's in the Netherlands but still good.

We stopped here today. The Golden Seagull restaurant is very nice. It was very clean, and the play area is designed as an exercise area. We liked that.

I ate at McCes on Weierstrasse on October 25th, 2025. I have never seen such a rude woman. She was loud and very direct. It was at 10:00 a.m. so that you know which employee it was. She was wearing glasses. I found it bad when we came in and looked at the pastries and she simply said, if you haven't ordered yet then please go and order there, I can't do it now. Then when I asked her about the glass, "Friends", she just grumbled at me and said, why didn't you say it beforehand, my God, I can't take it back. I have no idea what her problem is or was, but I will speak to the manager again.

Unfriendly staff, they make customers wait for more than five minutes and are rude when they ask questions. They don't insist on fulfilling your requests and complain.

Shitty place. I come there to grab a quick bite to eat between appointments. I stand there for 15 minutes, nothing happens. Then I'm asked if I ordered anything, show my receipt, and am told that none of my order is ready because they forgot or something. Well, the break is over, and I have to move on, without food and without my money. Go eat somewhere else.

Good space for children to play and nice well-maintained playground outside.

One of the best branches 👍🏻 Burgers very warm, employees all very friendly and the restrooms were very clean 😀 I will definitely come back here sometime 💪

Unfortunately, the service is terrible. Complaints aren't possible via the app, and no one can be reached by phone either. It's better to cook at home; it's cheaper and healthier.

So things have gotten much worse!!!!!!! Every time, something is missing from the order (no, it wasn't busy or hectic). It's really annoying.

The employees make a lot of effort. Trash is always removed immediately, even in the parking lots. The outdoor area is decorated with flowers, giving it a homey feel. Tables could be cleaned more often. It would be nicer for the children if they could play games on the projector like in other stores. The games on the projector are very boring. Prices: The employees can't do anything about it. Vouchers are always available.

I don't like loud talk like Hamborn or dirty like Hamborn here. I'm happy to drive 5 minutes longer to Oberhausen.

I can definitely recommend this place, everything was great.

I had to wait 25 minutes for my order, and my McFlurry was only half full (the same was true for the other customers). I asked the staff about it, but they showed no understanding.

Not a nice place to eat. The place is very dirty, and the restrooms also looked greasy during our visit. Not recommended.

I made a small mistake when ordering in the app and ordered a cheeseburger instead of a chicken burger. I didn't realize it until I unwrapped it. When the employee at the drive-through noticed my sad look, he swapped the burger for me. Top-notch service, very attentive. I'll be back :-)

Nice staff. Food not very crunchy. Toilet dirty.

It was crowded, so there was a noticeable sense of overwhelm and chaos - the best of it was definitely the Happy Meal selection... luckily the book is printed correctly :)

I ordered and had to wait over 20 minutes because the food wasn't ready yet, so I just left

We were passing through and stopped in. The food was McDonald's, and it was very quiet when we were there. We were pleased to notice that for the first time, there were fresh flowers on every table at McDonald's. The restrooms were also very clean and the staff really nice 😊

Once or twice a year, I crave this "food" and get what my body craves. But I'm always surprised at how well the burgers photograph and how delicious they can look. I'll be back, but not that often.

I always enjoy going there, I'm from Dinslaken, but Dinslaken Mc's are criminals, everything is always wrong at Mc's Drive-In. This one is GREAT, never had any problems. But I don't understand why they have to close a Mc's at 10 p.m. on weekends. Closed from 10 p.m.!!!!

A typical McDonald's. Very friendly staff. Courteous. One of the better ones!

We usually go there often, but today was the last time. We waited an hour and a half until the food was finally ready. When we got home, everything was cold and inedible. My husband wanted to cancel his order because it was taking so long. The staff were incredibly rude and incompetent; they simply left my husband standing there when he complained. They said the manager had to sort it out, and the employee left. We are extremely dissatisfied. Doris Berning

Ordered takeout again. And of course, when I got home, I discovered that a key ingredient was missing: the double Big Mac wasn't included. I had to check everything, I hate it.

Fly in the fries is unacceptable! Not clean.

If you don't know it's there then you're looking for it

The food was fresh, the team had the store under control even when it was hectic and busy, and there was always a smile. It was exceptionally clean, and you just felt at home.

The best McDonald's in a long time! Super fast, everything hot and fresh. As I was about to throw away the bag, the lady with glasses and short hair came over and took the trash without a word. Great!

Drive-thru, 30-minute wait. The store employee calls you "Hey, bro." Apparently, the code didn't work either. They told us to drive to the last window. When we got there, they drove us back to the first window. Just bad...

Unfortunately, it was a truly disappointing experience. Three burgers were missing from our delivery. On the phone, they initially didn't believe that something was actually missing. However, the reviews show that this sort of thing apparently happens quite often here. The "suggested solution": We should pick up the missing burgers ourselves. So, we had to drive again, even though we had ordered separately and paid for delivery? Then, on arrival, the next low: no compensation, not even a refund of the delivery costs. Customer satisfaction doesn't seem to play a role here. This was definitely the last time for us.

Edit: Running like clockwork again. Great team! Top!

Were in the drive yesterday around early evening, Service was quick, but unfortunately a cheeseburger was forgotten and unfortunately we didn't get the food, we all spent the night on the toilet with vomiting and diarrhea.

I was there today and ate there, too. Unfortunately, I discovered that the fries were soggy and the mayo was disgusting. The Big Mac and McDonald's Classic Chicken burgers were very tasty. It's a shame that the quality of the fries and mayo has declined considerably.

Outdated mc. Service was quick tho and food like usual

I was in the branch today and I ordered a Meincraft menu and a Cola Zero and there was some kind of mold on it and the woman at the checkout said it was normal but my mother didn't have it and I had a double for the figure and asked very nicely if I could have exchanged it and I hadn't opened it before but looked at the serial number where you can find out which figure you have and the woman said very rudely that it was fine. I even said that I had a duplicate and then she said bad luck Service and food very bad

Restaurant OK. Burger & Food just McD. Nice staff at McDrive.

Join the drive to better internet 🛜!

The employee at the mc Drive isn't able to speak. He didn't say "please," or "thank you," or "that's all," and he even got rude when he was confronted about it. He was doing the wrong job.

If only burgers and other things weren't constantly missing!(. Unfortunately only three stars!

I was at your branch today and ordered a Mc Flurry Cookie Dough with caramel sauce and my girlfriend got the same thing only with chocolate sauce. At first the gentleman at the counter was very unfriendly and complained because I liked it even more because there was extremely little caramel sauce and after a bit of nagging he gave in and gave a little more. I noticed a strange taste of caramel than usual but I ignored it. After 2 hours I felt really sick and threw up. Thanks for nothing

Miserabel und unfreundliche Mitarbeiter, keine sitz möglichkeiten für babys und der wickeltisch auf Toilette ist halb zusammen gefallen. Sehr unhygienisch nie wieder ein Besuch bei Mc Donalds!!!

Were there today, the drinks machine was broken. What can happen, but what shouldn't happen. That you simply get a warm, non-carbonated cola brought to your table. Where I complained, they said the machine was broken and the technician was already there. My question is why didn't they say this beforehand and why do we get a coke brought to the table that we can't drink? Why don't we even apologize when we complain? I was only told afterwards that I could have water or an apple spritzer. The service today was poor.

Wow, I've never experienced anything like that. Late shift in the MC was perceived as more unpleasant, no behavior towards customers, speaking in an Asian language and not even being able to understand simple sentences like "Good evening". Just a light yes “Hello”. MC really broke down. And finally, the account was debited twice. I contacted customer service, who forwarded it to this McDonald's so that someone from them could get in touch so that this could be clarified. I've been waiting for this for 10 days now. This pinnacle won't see us again. We'd rather go to Dinslaken, there are capable staff there.

I went to McDonald's with my 9 year old daughter to have some hot chocolate, but unfortunately we didn't like it at all. The taste was disappointing and did not meet our expectations. We definitely wouldn't order them again.

One of the few McDonald's restaurants where you get your order right and hot. Nice staff

The employees are always very friendly. The food here is always good and, above all, hot. Cleanliness is also very good here.

Always clean. Usual quality. Keep it up.

Extremely disgusting surprise today, a shard in the side dish of curly fries. Lots of missing parts!

I've been sure for a while - everything is just getting smaller and more expensive - today I got the worst Big Mac in years! The patties were paper thin and not nearly as big as the bread - there was a lot of lettuce stuffed so that it wasn't noticeable! What an impudence - you won't see me anymore!

It's just sad what is served to the customer here.

Cold atmosphere Curly Fries had already been fried at least 2-3 times. They were rock hard, lukewarm and delivered with leftover “normal” fries. Not a gourmet experience.

Were only at the drive-in counter in the evening,

Too stupid to... We stand at the McDrive counter and wait for the 10 pieces of cheeseburger that we ordered and have already paid for. Meanwhile, the customer parks in the alternate parking space in front of us, goes into the building and complains about the lack of a cheeseburger in the order he received. An employee actually goes to his car, has the inmate show him the bag, puts it on the cold floor of the parking lot and unpacks everything. Apparently a cheeseburger was actually missing and the customer was handed it! Then a service lady came to our window and handed us our bag with the words: “Your 10 cheeseburgers”. We drove off and I say, "What do we bet where our 10th cheeseburger is?". And that's how it was, in our bag there were 100 napkins and exactly 9 pieces of cheeseburger. You didn't have to be a clairvoyant, it was so obvious and clear. A little tip: Lying always requires a high level of skill and intelligence and the ability to control your own facial expressions even in stressful situations. So exactly the opposite of what I just experienced with the service staff at this McD branch. I find the mere fact that a customer complaint about a missing cheeseburger is first processed by reclaiming the issued goods, clearing them out and storing them on the ice-cold parking lot floor to be cheeky! But to then satisfy this customer and satisfy his paid claim by not handing over all of the goods he has paid for to the next customer cannot be surpassed in terms of unprofessionalism and impudence. I treat the customer in front of me to the burger, we didn't miss it in the end. The incident isn't dramatic or annoying at all, just funny because it's so predictable and stupid.

A very clean McDonald's compared to other McDonald's in Oberhausen

Burgers and fries were hot and tasty. There wasn't too much ice in the drink, so it was at an optimal temperature. Employees were very friendly. Points deducted because it was very crowded and therefore quite loud. There is also still room for improvement when it comes to cleanliness (trays full and toilets). But overall okay.

Is good and clean, children's play options inside and outside,

Food and drinks as usual at McDonalds. Staff is friendly, but kind of slow.

If you drive into the drive just before closing time, you won't get any response from the intercom and if you want to order inside, you'll be directed outside in a relatively unfriendly manner

Well, in my opinion, the drinks are unpalatable because the ice content is way too excessive and it's difficult to just drink it. I think my pig is whistling!!

My wife ordered a cheeseburger with just ketchup. We were glad there was meat on our burger. 🤔 It's been five years and we can still laugh about it but can't get over it. There are hamburgers and cheeseburgers, everyone knows the difference.

Good burgers, delicious breakfast.

Typical Mcce's. Noisy, crowded and bad internet. But you can't complain about Mcces because the kids always like the food.

Drive as well as inside, service super fast and also freshly prepared. So far there have been no problems at this McDonald's. The employees are always very friendly and service-oriented. Hence the 5 stars. I haven't tried the delivery service yet because it's only a 10-minute walk away.

Very, very long waiting times as others have described.

So far only used the drive in. Always went quickly. What more could you want?

Over 40 minutes in MC Drive because the store is completely overwhelmed. Driving out is no longer possible Drive in and the parking lot is completely closed. The quality of the food was accordingly.