McDonald's in Trier - Telefonnummer, Reservierungen, Bewertungen

Tables very sticky and floor slippery. First we had to clean the tables with toilet paper. Staff plays football with the Nuggets ⚽ It's only available here, nobody speaks German

Don't make the cheeseburger properly, the cheese is hard, the cucumber is forgotten and the fries are soggy and cold

I ordered via Uber Eats. When the courier arrived at McDonald's, he called and said that what he had ordered was no longer available. By then I had already had to wait 0.5 hours instead of McDonald's telling me that the goods I ordered couldn't be delivered...

Waited again for the food for over 30 minutes!! Employees don't get along with each other... From month to month the juice shop gets worse and worse!! It's probably at the rubber boat pier!!!!!! Disgusting

Nice service, not alot of variety in the choices tho. But served fast and a chill place to sit. Really good coffee tho♡

After almost 15 years, I wanted to have breakfast there with a friend. I ordered breakfast with a croissant, usually Nutella or jam and cappuccino for 3.99 euros. When breakfast was brought to us I noticed that there was no jam or Nutella on the tray. I spoke to the young man and he said these products were empty. That really upset me. No alternative was offered, nothing...

Thanks for the unfriendly service and forgetting all the mayonnaise orders that were placed

We are campers and stopped for one night. The toilets were great in the morning. Unfortunately not in the evening. We were allowed to hand over our deposit cups without ordering food and without any limits. I thought that was great and right. Unfortunately it's not like that everywhere. You could buy and dispose of water for €1 in the parking lot next door. In the evenings, car fans like to meet in the parking lot and argue about who has the loudest and fastest, which makes the evening very restless and unsafe. For us it was just an emergency stop for one night.

The complaint was sent to McDonald's itself, pointing out that it was a franchise. If the boss reads this: at least try to get the store on track! The tables were dirty, while I was waiting several complaints were returned to the counter, an employee in the kitchen was just cursing loudly with swear words, so he was warned by the cashier to please be quiet. I completely ignore the waiting time of around 20 minutes for a burger menu, the highlight came when I was eating the burger on the way. The meat was raw on the inside and was unfortunately disgusting.

What can you say, McDonald's is simply delicious

Overall a good experience. Food was good, drinks oké, peach ice thea was not. Service was good, they clean your table in between. Burgers en Fries very good taste.

Really good mac and a nice atmosphere. Helpful employees. Very nice.

If you want to eat fast food, you can go there, the food was good and cheap

For me it's clear never again, it's the second time today that I've been waiting for over an hour for just one menu (burger, fries, and drink) and there aren't many people there and then I get such a stupid answer that's just dad 😑 no it is Not families who came after me have already finished eating. If this Mcdo continues like this, it will soon close its doors

Our go to place when we are craving for fastfood 🙂.

I ordered 20 nuggets, but they were overcooked

Tables never cleaned. Eating takes too long (they call themselves a fast food chain)

System didn't work properly and didn't accept our vouchers

Usual MCDonalds with good service. Playground inside and outside available

Once again my order was canceled without comment after waiting for over half an hour. Disastrous organization.

Such unfriendly staff cannot be handled The unfriendly countess woman with the Kelm hair lets all the drinks overflow and the coffee falls, fishes it out and sells it. Really a great load, hopefully the health department will come!

The cardboard box was tastier than the burger.

It always takes a long time at the drive-in counter, because there are so many cars, of course. It's not any better inside either. It was busy, yes! But the carrier bags were ready much quicker than my little bag with the MC Smart menu: 2 cheeseburgers, 1 fries. 15 min waiting time after paying. I think it's quicker too. And! EVERYTHING WAS BETTER BEFORE!!! LG McDonald's in Munich!!! The "new system" is great!!!

Delicious and fresh food, all friendly staff, highly recommended

Just been there and as usual for a McDonald's in the evening, it was packed. I ordered 20 plant-based nuggets and curly fries at the terminal. Waited 40 minutes and then the bag without Curly Fries was on the counter. Spoken to the employee and received Curly Fries ten minutes later. When I got home I had a bad surprise: no plant based nuggets but normal ones. It doesn't work at all! Employees were obviously totally overwhelmed, and from what I noticed while waiting, other guests also received the wrong things and/or something was missing. Well what can you say, never again.

Super clean, fresh food and a super nice boss

After a long dry spell, the quality and preparation of the food has noticeably improved again. Still the best McDonalds in Trier. Well attended on weekends.

Drive placed an order and paid at the first window with a 100€ note, for the first time no receipt was received and, strangely enough, 20 euros in change was not received enough.

The staff who take the order are often very slow. The staff that brings the food is better. The tables are not always clean.

Why only one star? The branch is nice, no question. Conveniently located with plenty of parking and the staff is usually very friendly. Even then, someone has a bad day. The food is typical for McD, standardized and always the same, which is exactly why you get it. Then you know what you have. But... Order via Lieferando: Unfortunately, this wasn't the first failure. A delivery time of under an hour is shown. After an hour and a half you start to feel slightly nervous. Then the driver comes and has the completely wrong meal in his luggage, which you didn't order. Communication was also difficult; he didn't speak a word of German. Then the odyssey begins. I want my money back, but I'm still hungry. The branch offers me a free meal as a courtesy, but I have to pick it up. But that's exactly why I order delivery! Because I don't want to leave again, that's * Lieferando *'s job! The telephone complaint was responded to in a very friendly and professional manner. You can pick up a meal on the house. But that's no longer a delivery service. Long story short: the branch itself, the food and the staff, everything is good! But unfortunately the failures via Lieferando don't work at all. Please get this under control, then we'll be happy to add some well-deserved stars! But...not like that at first.

We ordered about 1 1/2 hours ago via Lieferando and paid via PayPal. As I said, the food came after over 90 minutes. What can I say: The driver didn't speak a word of German (not too bad since he obviously spoke English) but what's worse is that we received the completely wrong order. And now the dance started: Call to MacD to ask what was going on, then a back and forth about "No drivers" - yes we got the money back via Lieferando - information from the MacD boss that we could pick up the order ourselves (no - we can't, that's why we ordered).. Everything turned out very unfortunate... I still like the Big Mac and I regret it, but I, or rather we, will not order it again.

Very nice, well-kept McDonald's, but the outside area is not inviting for my taste. Service was very friendly

Average McDonald's. Burgers a bit bland, like almost everywhere these days. Fries were OK. Tables and floor mostly clean.

I can sometimes make better food than fat rags, but that's just how people know it

Just absolutely disgusting. I took pictures and will send them to the health department. On June 29th, 2024 it wasn't cleared away for hours, leftover food was flying around, no receipts in the printer, everything was broken, toilets were overflowing & the staff was absolutely overwhelmed. Please close if you no longer have any motivation or level to maintain the standard. A shame for McDonald. This criticism is escalated to management and the health department with pictures and videos.

The worst cappuccino I've ever had in a Mac. Not a good start to the day.

Oh well. Not bad but not good either. Most of the time you can expect a bit of a wait

We ordered 3 mc smart menus and didn't get fries with any of them, but despite that we paid the whole price

Waiting times of up to an hour, where others come and leave before you. Absolute disappointment in the store

It's supposed to be open at 7 a.m.... you're just left standing outside as a customer. A pity!

Bottomless juice shop, unfriendly staff, has nothing to do with FAST food

It's the last of the last, the last, always forgetting to pack something from the order, unpleasant service, long waiting times until everything is ready. It's not like it was years ago.

Very nice staff. I also found it nice, nice place and clean. Food was quite good. Large parking available.

Just typical Mäcce food. But it really could be warmer. It's best to order fries without salt and then put salt on them yourself. If you order a burger that has cucumbers on it, it's best to order it without the cucumber, then it will be really hot.

Apart from the prices, the “restaurant” has become really run down. Every snack bar is cleaner. The tables look like crap and there is probably no attempt to wipe them down. The motivation of the employees can be seen, which is no surprise to me. Walking in circles with the wiping cloth in your hand isn't exactly effective; you should "shuffle" towards the table and use the cloth there. While I was sitting there, the highly motivated MA shuffled in circles several times with the rag in her hand, her arm never reaching higher than her hip. The receipt and the dirt under the next table have been there for over an hour. 👎🏻 Order was also brought to the table incomplete.

McDonald's menu prices are around 3 euros more expensive than in other cities in Germany. The vegetarian burgers are also more expensive than the meat burgers. This is also different in other cities.

McDonald's. But now it's no longer worth eating at McDonald's. The average price for a meal is around €12 and you can also spend that amount at an Italian restaurant or a chip shop. A 20g nugget alone, which once cost €8.99, now costs €12.99. A small fries costs €3.29 and the large portion costs €4.29, but you can buy a 2.5kg bag in retail stores. Inflation and VAT increases are honourable, but if you eat at McDonald's you are not in a 5* restaurant. The prices are slowly becoming completely disproportionate to what you can eat there. Eating there with three people will cost you over €50. I can treat myself to a mushroom cream schnitzel in a restaurant with three people and pay the same.

It's always nice to go there again. Great staff and always quick with the order

Ordered today via Lieferando, debited. Delivery was very fast. Half of it was missing, we were told on the phone that they couldn't deliver anymore. It was simply hung up with emphasis that the very last thing. After unpacking half the order I felt sick, ate the MC Rib and the other Mc Rib cannot be described in words. Pictures I would like to add that in the end, how customers are treated, everything only happens if you are a self-starter. Hopefully things will change and the staff will also take a look around. We'll never order from there again

MC Drive is one of the slowest in Germany. You stand there for at least 20 minutes until you can order.

Despite the many guests, I got my food quickly.

Unfortunately, the food was cold several times now. The “good” offers don’t work in the app. Long waiting times

Constantly switching up the food you order. I don't know how you manage to get the wrong burger multiple times when you order it. Here you should ALWAYS check whether you get what you order. I've probably ordered a burger for €5+ five times and only got a cheap cheese or chicken burger.

The food only arrived after a little over 50 minutes and it was still partly cold for us. I'm really used to something different. Ordered cream with the hot chocolate and had to pay extra for it, so we didn't get any and no compensation

I was here as a teenager with my family and we waited in line for over half an hour, but our food never came. We asked twice and the answer was always “Just a short wait”. After a while it became too long and we left. They weren't interested in us at all, so I only gave it 1 star.

I always thought McDONALDS is McDonalds. OK, not here. Or not anymore? Depending on which “layer” you find there. So, like everywhere else, the staff ensures how the branch is perceived. In our case, unfortunately, the wrong “shift” got caught. Or do you not need customer service? I'm just asking for a friend. When employees say the promotional item is there but the boss says it won't be released today, it's a little surprising. When I asked the boss about it, he told me that there was a lot going on today. Ok, it's okay to have a lot going on, but why don't you put the articles out there? No Answer. Well, since customers aren't important here, we'll just switch to King.

Error after error we ate on the terrace and had to send back our order so that it could be redone correctly after 30 minutes of waiting and we noticed several tables which also sent back their trays

Today's food was completely cold. Ate on site. I complained. But I don't think anyone there is interested in that. I won't be going there again.

What can you say, it's just a fast food restaurant. But very friendly staff.

28 minutes at the drive thru despite ordering online - aren't you serious?!??

It's decent. Nothing special. Just your average fast food joint. Good for a quick bite and / or lunch.

When will you lazy employees finally learn to wipe the tables and clear away the dirt?? there was nothing going on. pure ignorance. When it happens again, which happens often, I don't even bother to put my tray away because I didn't get a clean table either.

This time everything was good! Nothing to complain about!

Fries cold, burgers hard. Never again

I'm sorry, how can you position staff at the car counter that you can't understand with the best will in the world. On the other hand, I was the 5th car in the queue, seriously!!!!!! 1 hour wait!!!!!!! At this point it should be gourmet not FAST FOOD!

The most important thing was the worst. Breakfast was lousy. I'm not going there anymore

Didn't have curly fries anymore. other than that, nice service, classic mcdonalds food.

45 min mc drive am waiting for 4 cars. Because of being understaffed, the employee says.

A McDonalds like any other in Germany.

Been there again, wrong burgers in the door again 🤬

We often drive through McDrive, unfortunately something is always missing. Not good service

Prompt service from friendly staff. At lunchtime, less than 2 minutes after ordering, the food was hot and complete. Keep it up

Food was okay and the slide was also smooth - the Russian man at the counter, however, behaved incredibly unfriendly for no reason, even though my husband ordered completely normally. I am outraged!

How do I start, no deserts, ice machine broken, half forgotten, codes don't work, unfriendly and extremely overwhelmed staff, close 1 hour early, no longer serve guests 20 minutes before. Unfortunately there are no 0 stars, these would be fair.

What can I say? The prices are tight. A menu for €13.50 is awesome for fast food!

Catastrophe. Not only is something constantly missing, but now the burgers are being packaged incorrectly. Instead of Roayl Smoky there was a cheese and instead of double chili cheese there was a chicken burger. You slowly forget about driving there.

Once again something was missing. I went specifically to eat the new burger with cheese dip. What is missing? Cheese dip. Fries lukewarm as usual. It's probably time to take a longer break

The staff behaves very rudely towards the customers.

Table service is ordered, but only the table number is called at the counter and the employees shout at you, as well as absurd waiting times and the worst quality...

I just wanted a 'hamburger' because I was really pressed for time and the branch manager probably noticed and gave me one straight away. So, really very fair and humane!

Nice and clean with huge parking. Very offten they forget to serve all ordered items. Review update: January, 2022 Quality of food has been gracefully decreased and it's quite recent to not receive all ingredients in burgers which is followed with sometimes completely wrong food to receive. Very sad, it was quite a decent restaurant to go with familly. Review update: Februar 2024 Burgers are getting smaller then ever and prices are up. Offer is very limited this days.

I got nuggets with meat for the 5th time even though I ordered plant-based. If you seem to be overwhelmed, you shouldn't offer it.

The shop itself is cute. Tables are cleaned sporadically. For delivery orders, they give out cold stuff that would end up in the trash in the store. Meanwhile, the price/performance ratio for the Ami-Frass is outrageous. On average you can easily lose €20 per nose. You can get something much better for it elsewhere.

a disaster! Totally incompetent, unmotivated, listless, unfriendly and incompetent, oh yes and extremely overwhelmed staff!!! It's dirty, nobody seems to want to do their job and clean the tables and take out the trash! After 30 minutes of waiting, which is absolutely unacceptable, you ask about the food and are insulted in a disrespectful and cheeky manner!! A bottomless impudence!

Staff didn't have gloves. Is that normal?

McDonald's is a bit out of the way and the parking spaces are a bit narrow. Seating is also upstairs on the 2nd floor, but still somewhat limited. The service was good and fast despite the many orders at the 4x mobile ordering columns. But everything seemed a bit hectic and restless because the counter, the ordering columns and the stairs to the first floor are too close together. But there's probably not much you can do differently, which is a shame. Nevertheless, we were satisfied and would like to come back.

Unfortunately something went wrong with the order. But still everything ok 👍

The biggest impudence ever. I order for over €30 and get a menu for €10. Biggest mess. Never again

Endlessly dirty. I was horrified yesterday. Then I can also go to BurgerKing. Food was tasty but too expensive

It's nice to be able to enter the indoor area again, vouchers are great too!!! I still order using the app, so everything is super easy and quick 👍 It's nice again when there are vouchers, it makes it even more fun 👍‼️

It's a MacDonald.Sometimes is good sometimes it's okay,but mostly good.Depends how busy the kitchen is.

Wir waren letzten Dienstag hier. Negativ: - wenn man sieht, wie Majo und die kleinen Sachen unappetittlich aufs Tablett geworfen werden.... Da vergeht einem schon der Appetit. Würde den Damen nicht schaden paar Kalorien mehr zu verbrennen und es wenigstens normal drauf zu legen. - wie die Dame mit dem Headset mit einem scheinbar neuen Kollegen umgegangen ist... Wäre für mich ein Kündigungsgrund. - meine Tochter hatte sich extra ein Spielzeug von Sonic the Hedgehog ausgesucht. Im Happy Meal war ein veraltetes Spielzeug von 2022 (siehe Bild). Dass man nicht mal drauf hinweist, dass es momentan nur "altes" Spielzeug gibt, eine Frechheit. Dafür dass man hier auch noch mehr zahlen muss als bspw. Beim Burger King.... - Tische sind nie sauber. Auch wenn man nachfragt werden sie kaum bis gar nicht abgewischt. Ekelhaft. Summa summarum waren wir das letzte Mal hier.

Hier weiss man alleine wegen den Öffnungszeiten zu schätzen was man hat. Bin viel auf Reisen und werde so oft in anderen Städten enttäuscht was das anbetrifft

This McDonald's Restaurant is the best we've been to. The food is consistently very well made.

Immer das selbe und nix besonderes

Der langsamste McDonald's den ich je erlebt habe. Unter der Woche kann man Abends mit locker 30-40 Minuten Wartezeit rechnen. Parkmöglichkeiten gibt es nur durch Zufall reichlich, die gehören aber nicht zum McDonald's; die eigenen Parkplätze sind eng, wenn mal welche frei sind. Dort zu parken würde ich aber sowieso nicht empfehlen, kann gut mal passieren, dass man vom überlaufenden McDrive zugestellt wird, wo man dann eine komplette Runde mit anstehen muss um den Parkplatz zu verlassen. Das ist weder Fast- noch Convenience food, eher das Gegenteil von beidem.

Heute Mittag ( Freitag 11.50 Uhr) in den Mc Drive in den Moselauen gefahren und dachte bei 5 Autos vor mir sollte das ja zügig gehen. Über eine halbe Stunde gewartet!! Das gegen Mittag Andrang da ist, ist ja logisch aber als ich am Fenster ankam, stehen da 4 Leute zu quatschen und 1 war das Abholfenster am bedienen. Sorry,aber darauf kann ich verzichten.

Seit Jahren nicht mehr in der McDonald's Filiale gewesen, aber wird wahrscheinlich in Ordnung sein, wie die aktuell umgebauten Filialen sind. Drive through ging auch schnell voran. Das Essen war auch - wie in jedem McDonald's - okay. Aber... die Preise haben mich etwas schockiert. 2,60 € für einen normalen Cheeseburger? Ich dachte 1,99 € wäre der aktuelle Standard.

Schade das man immer noch Einweg verpackungen im Restaurant bekommt....

Ganz mieser Service. Teilweise fehlten Burger und Sauce. Viel zu lange Wartezeiten. Team überfordert. Falsches Spielzeug im Happy Meal.