McDonald's in Solingen

“Every time I order something through McDrive, something is missing. This happens all the time and it's really annoying. The service should be much better I am very disappointed!”

The employees there, especially the older, strong lady who was also at McDrive around midnight on November 11, 2024, are often very unfriendly. That's just not possible in service. It's not just me either. I go there regularly and notice the old lady's unfriendly manner in others too. During the last visit, the customer in front of me told the lady that he would rather go to Ohligs than order there. In addition, the lady constantly makes mistakes and forgets something or gives out drinks in smaller sizes than the ones they were ordered and paid for. The store is often unclean, the tables are rarely wiped down and I don't feel comfortable there. To top it off, it has happened to us several times now that we had to drive up and wait for the “fresh” food and still got cold fries and lukewarm, soggy nuggets. Where are the supposedly strict controls by McDonalds?

Simply a McDonald's as you know it

It's unbelievable how people get ripped off there! The burger was poorly topped, which I then complained about. When you rip people off like that, you really save on ingredients. Also, what's not the most exciting thing... a small bottle of Vio water for 4.25 euros! No, sorry, that's where the fun ends. When you buy it, the bottle costs 69 cents! That you serve to earn money... okay but not like that! Pay attention to the toppings on your burger!

Was in the restaurant immediately after the switch from breakfast to normal operation. Accordingly, my burger order was super fresh. The burger is totally juicy. It was never so delicious... the staff was really nice!

The cleanliness in the store is not that good, the tables are greasy.

Today was a negative experience. Latte macchiato for your ass. 45 minutes wait for food. Employees completely overwhelmed. Food cold, carelessly packed in the bag, drinks only half full.

Very fast and friendly. You can't expect more. Thanks

This branch is actually always crowded. Good for the operator, bad for the waiting customers. Otherwise it is clean and tidy there. Before you drive into the drive, it's best to make an appointment with the rim doctor. It's unbelievable how you can build something like that

I ordered at the terminal, luckily I clicked on cash, I waited over 25 minutes and my food wasn't ready. Others who came later got their food. Good thing I clicked on cash payment and was able to just leave. I noticed that many people received incorrect orders. You shouldn't visit this store and if you do, you should always click on cash payment if it takes too long. Fast food has become slow food.

Nice and clean shop, food was ready quickly. I can recommend it to everyone.

The tables are not that clean. People don't put their things away themselves and it takes a while for an employee to come.

Ordered 1 1/2 cold food via Lieferando until delivery, and delivery costs increased from 4.42 to 6.59 after ordering, and the question was what for, for the long wait for cold food?! Once and never again. Something is always forgotten when ordering from Mc Drive before, but you can pay for it. The big M is no longer what it used to be. I'd rather spend the money somewhere else.

The service at this restaurant was excellent! The staff was very friendly and attentive. I was particularly impressed by how quickly the food was prepared - everything came to the table in a very short time and was still of very good quality. Perfect for anyone who values ​​quick and tasty meals. I will definitely come back!

In a very unclean condition, the toilets were catastrophic, the tables were dirty, some trays were still on the tables.

I ordered and picked up plant based nuggets online today, and while eating I noticed that some of them tasted very much like chicken and some hardly at all. I often eat the plant based nuggets so I know the taste too. I look and see that I have two different nuggets in the package, see photo. One with light meat like they never look like otherwise, so with 99% certainty it's chicken and the others, like the plant based ones, are always a little darker. For the photo they were bitten off and spat out at the same time, so it's not because of anything else. Disgusting. And when I asked about it, I didn't even get an apology, I was just taken back but still had to use the gas at my expense, no apology or compensation for that (go to McDonald's, eat home, return to McDonald's, return home). So 4 journeys by car are completely free. Ridiculously bad service and without question not allowed to sell meat as a meat substitute.

This is the very last store in the world. Since I returned to Solingen in 2020, this was my third time there. Not at all in the last 2 years. Every time I get food there, something is missing and when I go back to get what's missing, I'm told that anyone could say, how am I supposed to know that they haven't already eaten it? These stupid wankers saw my child crying because his fries and toys were missing and still made this statement. But that was enough for me, finally!!! As a content creator, I have a reach that will definitely result in a loss of sales if I make today's incident public.

Garbage (napkins, chips, paper) was in the area behind the cash registers, in front of the deep fryers. The sauces for the ice cream ran out of the dispenser. Likewise, the milkshake “dispensing system” was really full of shake residue. Anything but appetizing. Cheeseburgers were totally dry and only lukewarm. That was our last visit to a “restaurant” from this chain.

How you can forget a large burger with a small order is beyond my comprehension. First and last time.

A wonderful place and a very nice atmosphere. Many thanks to the staff

Once again not everything was there. Got breakfast on Sunday morning and waited for over 15 minutes. That you always have to control everything. 3x 6 mini pancakes are missing, 1x McMuffin® Bacon & Egg is missing. Then always do this before driving in mc drive even though no one behind me is faster or anyone is behind me at all.

Very good food and friendly staff

Sometimes unfortunately a bit crowded and the cleanliness outside leaves a lot to be desired. BUT.....My grandson always finds a quick connection to the slide and that's the most important thing to me 😜

Waited 20 minutes for fast food which was cold and not even what we ordered was dead mcs, I'll be honest

I ordered, lieferando delivered..Order came, served...2 burgers missing, called the boss and said she doesn't have a driver to bring me the 2 burgers, about 5 weeks ago, the bigmac forgot, called and 20 minutes later I had it. Unfriendly... service 0000

It's just a McDonald's, what can you say about it 😄 Friendly staff, often a short waiting time at the drive-in and the usual McDonald's "quality". The exit is a bit stupid as a left turn but well that's nothing earth-shattering 😂

Food could sometimes be a little hotter!

Tables and benches outside were dirty, tray trolleys were completely overcrowded, the toilet seat only had a hulp on it and there was no toilet paper available. There was a bit of chaos at the food counter

Was OK. But the fries were already cold!

Very nice operation/service Clean restaurant Nice opportunity to play outside

Every order I've ever placed in this store has been faulty, something was always forgotten, even when there was little going on.

I ordered at 3:54 p.m. via Lieferando, which has the platform monopoly at McDonalds. At 5:20 p.m. I still haven't received my order. When I called, I was told with the worst possible knowledge of German that Lieferando was currently having problems. Not more. There was no "We're sorry about your order" or "We'll sort it out for you now" but only "Call Lieferando". Of course, it's great if the platform and the restaurateur can always blame each other for the responsibilities. As a customer I find it terrible how you are treated starving and without any compassion or sense of service. I will no longer order from Liefernando or from this McDonalds. Shame on you!

Was there again today to redeem a voucher from my cell phone. I was told that the coupon was not valid and asked me if I had already scanned it at one of the terminals. I said no and was told that you could enter it that way. Attention! You will then get your points in the app not! This is the second time they tried to rip me off, but this time I insisted that the coupon be scanned after reloading. I get something for dinner there at least once a week and collect in the app "usually" diligent points. I'm really disappointed that Mäcces needs something like that.

Outrageous to refuse service...With the justification that there is no service after 10 p.m.... My order took place at 9:45 p.m.... Too lazy to work this pack...

I think this mc should get more attention as it has great food and great employees, I can only recommend it

I have tried many McDonald's but the one in Wesseling is simply the best branch. Fries always taste great and burgers are always fresh. Staff always nice.

I wasn't there, I just walked past, but ok

Nowadays it is becoming increasingly unclean and unkempt. When there is a rush, it becomes hectic and the food is only served lukewarm. No longer recommended.

Long waiting time despite drive-in ordering, FAST food,.... I must have misunderstood something 😅.

Today it happened for the third time that a delivery was canceled, or at least today it was canceled with feedback, the other times there was only a cancellation when asked after waiting more than an hour (order via Lieferando)

I was really hungry and took something with me. Went very quickly. Super Service.

Since the new ordering system, wait, wait, wait and wait again is the order of the day. Orders used to be quick and so I'll still use drive-thru at best. For the food on offer, almost 18 💶 is quite an announcement. 🤢

It's just fast food. Friendly service, the rooms seemed clean

That's fine, but the quality of everything is far too poor for the price. It has declined significantly in the last few years

Out of 10 orders at McDrive WITHOUT BAG, 10 orders were received IN BAG. If you have a complaint, the solution is to take everything out of the bag and throw it away. Is it actually clear why I order WITHOUT a bag???

Were there today at the drive in so far so good. A burger was missing from the happy meal and our child couldn't eat the apples because they were moldy. Something like that shouldn't happen, not even when there's a lot going on and you reveal it to customers, because you might think that people can't read what's displayed on the monitors.

Unbelievable McDonald’s. Unfortunately, the employees are not able to carry out an order correctly once (!). You order a toy for your Happy Meal at the terminal; you get a completely wrong one. After being asked to give it out correctly, “We only have remaining stocks, there is nothing else.” Funny, as soon as glasses or shower gels are sold out (mysteriously always after 2 hours) (a rogue who thinks evil on a weekday (employees treat themselves), this is dutifully shown on the display and you can no longer select it. It has already happened twice that I received a burger, and you have to imagine (!!!), WITHOUT MEAT. I was amazed twice at home and my mood was pretty imaginable. I'm sorry, but if you can't even manage a job like this properly, please apply to the BG office. I don't have any pity here anymore because after so many annoying discussions and cheeky employees (the tall blonde one should be sensible about it I've often had to admit to myself that I should try to articulate to a guest instead of making a fuss: I can't help it that you can't count 3 sauces!). By the way, burgers are also often swapped around. Better to Haan, dear Mr. Wolny!!!! I'd be wondering why your first store is already bankrupt. It's not because of sales and customer frequency!!!!

If you don't check your order here, 2/3 of the time you get home you'll find that something is missing. Toilets are mostly fine, but very narrow so only one person can wash their hands at a time. Employees are still very friendly.

Getting the wrong food for the umpteenth time. If you're lucky that half of your order isn't completely missing, then the things that made it into the bag are rarely the items that were actually ordered. When you then go to the counter you are ignored, people are annoyed or they don't understand a word. Today I got a Hamburger Royal Cheese again instead of a Hamburger Royal TS. It's sad when you can't distinguish a word from two letters. We've had a burger completely without meat twice. Promotional items such as shower gel etc. are generally NEVER available. Very funny… Will avoid the store in the future.

Sometimes you can, but you don't always have to

As almost always, the wrong thing was given. My colleague's sauces were completely missing!

Food was okay so far. The bag that was promised when ordering before paying and confirmed on the invoice was not available after payment. Several customers had the same thing and were upset like we were. Anyone who thinks evil could call it customer catching...

Nice staff, very clean and play opportunity for children with an outside area

Everything like in every McDonalds

Everything okay. Nice shop. Good service

Really incompetent. You order at McDrive and ask at the counter whether everything you ordered is included. Then I ask a second time, they say “yes” again, then I look in the bag and the sauces and fries are missing. Bravo!

The staff was friendly, the food was good and hot. Everything went super fast 👍

First we waited about 2 hours for the cold food and then half of it was missing. The nice lady on the phone who claimed to be alone and the boss said that was our problem. Delivering missing food is not an option for them. Checking the contents before giving the things to the driver thinks it's nonsense. Now we have to see for ourselves whether and how we can get our money back, but we could pick up a burger for free. Only it wouldn't be free but already paid for with the menu. By the way, the lady wasn't alone, you could hear that very well and she also said that as the boss it wasn't her job to make sure that the order went out correctly.

Very tasty as always, the service is also very good as always, the employees are very nice, the ventilation is always running, everyone is complaining, you ask in a nice and friendly manner that you should turn off the cooling because it is cold there, how in a refrigerator, which makes sitting there very uncomfortable, they wouldn't decide that, it's the boss's decision, I don't know if the boss goes to eat in a cold store on a cold day, we will 100% not do that anymore, they have a MC Donald and we have several restaurants to choose from, we would also like to sit comfortably in a fast food restaurant. So we only come, if at all, on nice warm days to enjoy the fridge atmosphere. .

Bad employees, bad food We completely messed up the order instead of Mac plans to give nuggets real nuggets. Cheeky employees, unfriendly, no German, dirty and disgusting.

I don't order food that charges €3.89 delivery service + €0.99 setvice fees, is that still possible?!

It couldn't be worse. Ordered at 11:19 a.m. At 1:10 p.m. Still not there. I'm no longer in the office either. The delivery person can eat it himself. last time. I think it's a scam so that no one uses the delivery service anymore.

I'm wondering whether a cheeky €4 delivery cost plus a cheeky 2 hour waiting time should be offered twice.

Kalte Lüftung, konnte auf Nachfrage auch nicht geändert/gemindert werden. Lädt NICHT zum verweilen ein.

Naja wer es mag ich nicht musste mit meinem Enkel dahin wenn ich schon die Papp Chicken MC Nuggets sehe fällt mir nix mehr ein

Und wieder mal fehlen artikel. Ist das mittlerweile ein Gewinn maximierungs Masche von mc donalds?

Habe zum wiederholten mal einen Burger zu wenig beim Bestellen bekommen. Leider hat man im MC Drive keine Zeit vernünftig nachzuschauen..... Da müsst ihr euch echt mal mehr Mühe geben...... Wenn man schon so viel Geld bezahlt, dann sollte auch schon alles dabei sein. Hatte auch versucht anzurufen, geht aber leider keiner dran.....

Losa hrana i usluga, ne preporucujem!

Ich esse von MC Donald selten etwas. Jetzt habe ich mir allerdings schon zum 2 x einen Hamburger mitbringen lassen, weil ich wissen wollte, ob der Belag des 1. Hamburger mit nur einem 1/2 Stück Gurke und Ketchup ein Versehen war. Aber denkste. Der 2. Hamburger war genau so kläglich belegt. Das ist Betrug am Kunden!!

Essen kam zum Tisch. Essen war alles gut. WC gepflegt und sauber.

Ein MC Donalds eben. Wie jeder andere MC in D.

Ich war zufrieden, schneller Service, einziges Manko: Strohhälme für die Getränke wurden vergessen.

Wie immer total Nett und freundlich. Hier wird Kundenbindung noch groß geschrieben.

Very good McDonalds! We quickly found a place, the toilet was clean and free (unfortunately not every McDonalds offer that), friendly staff, everything was convenient, comfortable. The only negative point was that water in toilet was a bit cold but it’s not critical

Bei jeder Bestellung fehlt was.

Hallo an das Mc Donald Team und ihre Leitung. Ich bin eine Kundin aus der Innenstadt Solingen. Zweimal die Woche komme ich zu ihnen und hole Essen für meine Familie zur Mitnahme. Seit ca. Dezember 2023 muss ich zu Hause jedesmal entdecken, dass irgendetwas in der Tüte fehlt oder falsch ist. Heute wiedermal was es ein Schicken Burger gestern war es ein falscher shake anstatt Erdbeere war Vanille usw. usw. Bitte liebe Leitung schulen sie ihre Mitarbeiter besser, sonst verlieren sie so ihre Stammkundschaft!!!

Schnelles Essen gibt es und die Tische sind auch sauber. Es ist laut und unruhig aber man darf nicht vergessen dass es ein fast-food Restaurant ist.

Recht schöner Laden Personal ist sehr freundlich Nur die Sauberkeit im Restaurant lässt zu wünschen übrig einen sauberen Tisch zum essen zu finden ist schon Glücks Sache

Mein Lieblingsmäckes. Auch Aussenbereich. Gutes Café mit Spitzenkaffeegetränken und sehr leckerem Kuchen. Gemütliches gehobenes Mobiliar. Sehr sauber. Wahrscheinlich sehr kompetentes Management.

Trotz vollem Restaurant war unsere Bestellung für 9 Personen schnell fertig. Leider zu wenig Parkplätze.

Essen würde per Tisch-Service schnell gebracht, ich habe einen neuen Burger mit Rösti und Raclette Käse probiert und er hat mir sehr gut geschmeckt, ausgezeichnet. Bürger und das Restaurant würde ich in jedem Fall weiter empfehlen!

Alles ist super außer das komische personal

Ich weiß nicht wie sie es schaffen das daß Essen fast immer lauwarm an den Tisch gebracht wird. Ansonsten OK.

Ein guter, ordentlicher und auch recht sauberer Mc Donalds

A serving of salad is half of a regular salad. Why?

Normaler Mcdonalds. An Hygiene könnte bisschen mehr gearbeitet werden.

Zu wenig Parkplätze, neuer Eingang ist umständlich

Service nett aber das Essen bei Mcs ist halt wie immer eintönig im Geschmack

Bitte schaltet eure Klimaanlage ab oder schwächer, es war sooo kalt bei euch. Frühstücksburger waren frisch belegt aber Chickenpatties leider auch schon etwas abgekühlt, der Rest war prima. Toilettenpapier in den sanitären Einrichtungen wären auch nice gewesen.

Einer der besseren mcdonald wo ich war. Sauberer Laden und standart mcdonalds essen ohne Abweichungen. Zu empfehlen wenn man mcdonalds mag

Ist halt Fastfood. Mal besser mal schlechter. Die Angestellten sind meist zuverlässig und fix, aber auch hier gibt's ein paar die eher langsam unterwegs sind und gern mal die Hälfte vergessen. Scheint über all mal so zu sein. Also alles in allem ganz ok für ein McDonalds.

Essen immer gleich füllt den Magen für 30 Minuten Schade das die Filiale in der Stadt geschlossen ist

Update: Nach einem Jahr noch mal dort gewesen und schon wieder bereit. Wartezeit sehr lange, trotz Verzehr vor Ort waren die Pommes nur lauwarm und matschig, der Mc Chicken völlig zusammen geklatscht und das Restaurant total chaotisch. BIC Mag und die Nuggets waren okay! Alles in allem auch im Hinblick auf Preis Leistung katastrophal Das war’s jetzt aber auch wirklich endgültig für mich! Nie wieder!

Einfach gut bei McDonals ist es einfach gut 😉

Tolles Team bin zufrieden. Sehr freundliches Personal..

Nun warum so wenig Punkte beim Ambiente. Es ist halt einfach nur ein Autobahnrasthof mehr nicht. Essen trinken und weiter.

Dreckiger mc donalds und nicht so nettes Personal

Leider wurde ich auch wiederholt hier vom schlechten Service, der schlecht ausgebildeten Servicekräfte und dem miesen Essen enttäuscht. Wie man es schafft zu drei unterschiedlichen Terminen, rinfache Bestellungen von maximal 2 verschiedenen Menüs, komplett zu versemmeln ist für mich unbegreiflich. Zudem kommen die patzigen Kommentare, wenn man auf fehlerhafte Bestellungen hinweist und Nachbesserung fordert. Die Burger wären ok, wenn sie einem Standard entsprechen würden, der nicht schreit "schmeiß mich aus 2 Metern in die Pappkiste!"... Der Laden wäre längst pleite, wenn er keiner Kette angehören und nicht so ordentlich beworbene Produkte führen würde. Die Sauberkeit lässt auch extrem zu wünschen übrig. In der Stunde, in der wir da waren kamen und gingen die Kunden. Tische wurden nicht einmal gewischt und der Container mit den benutzten Tabletts nicht geleert. Die Tische waren verklebt und der Boden weitestgehend schmutzig. McD am Frankfurter Damm, mach es gut, aber ohne uns!

Ich war heute dort und habe zum mitnehmen bestellt. Unteranderen den double big mäc. Als ich zuhause war, merkte ich erstmal das es kein double big mäc war, sondern nur der big mäc. Zum zweiten war der 2te big Mac kalt. Echt enttäuschend. Einzig positive, das ich für den einen tatsächlich nur 1€bezahlt hatte.

Wir waren wegen unserer Enkelin hier