McDonald's in Leipzig

The burgers were a bit cold. The fries were okay. I think the facility is very good. There are a few tables.

It's an absolute disgrace on the part of the store. I buy and pay a Big Mac for €10 and see a hamburger at home. I'll remember that and will you. No longer recommend. We live locally and were with you last time.

Hello was on April 30th. At 11:13 p.m. at McDrive... Only the people standing on foot at the window were served! I drove again at 11:53 p.m. without eating! Under all... There were 5 cars behind me but the man at the counter didn't even bother with the Mc Drive in the 40 minutes I was standing there! If I worked like that I would have flown long ago!

According to the opening hours on Google Maps and on the front door, the store should be open until midnight. I got there at 10:15 p.m. and had to stand at the drive-thru in the pouring rain because the restaurant was already closed. There was no satisfactory service at the drive-in. With broken German and a lack of understanding of my order requests, they tried to explain to me why my request wasn't available here, even though it was shown as available in the app. No recommendation!

I was really looking forward to my two McWrap Mozzarella Balsamic Vinegar, when I ordered them at the drive-thru I said I wanted them without tomatoes. I ended up getting the two chicken wraps! Absolutely disgusting! The kitchen staff should be better trained! I would have liked to drive back but I only noticed it on the motorway!!! Very disappointing

Eternal waiting time at McDrive. There hasn't been any progress at all for 30 minutes (not even slowly). The store is busy, but not overcrowded either.

At the time of visit (Saturday evening) there were very many people, there was a 20 minute wait to order, almost no place to sit. The order was prepared incorrectly, but the staff corrected their mistake immediately after being notified.

Unreliable! You pre-order your menu via the app, arrive and then the intercom gives you a little note saying that they're closing at 10 p.m.

Dirty WC, we paid 1€ for the entity and no toilet paper 📜 .really disgusted.

Ordered from the restaurant at the terminal. Apart from the waiting time. The ice cream we ordered was ready 5 minutes in advance, was on the counter and was almost a milkshake when it was handed over, the milkshake was almost liquid. The burgers were flattened and, like the fries, cold. Unfriendly staff and in the store... The garbage trucks are overflowing... Never again, thank you

Aggressive and slow employee and not particularly intelligent manager in old age with glasses on April 5th. between 12-1 p.m. I went to get a Happy Meal for my kid on Saturday April 5th just because of Minecraft toys. The restaurant was completely full, but there were only 3 people in front of me. I waited 25 minutes for a happy meal. I wasn't allowed to choose the toy. When I very nicely explained to the employee that I was here for toys and showed the photo of them, she took the happy meal apart and threw the toy I had ordered on the table. I was allowed to pick everything up - it was simply gone without a word... another 10 employees including the manager saw it and didn't react.

Ordering was really quick...I was happy about it at first - until I saw the burger! So cobbled together! Salad was soggy! And the way Salt looked, so did the store: greasy tables, stale fries under the tables. In general, the shop seems to be getting old, as some of the benches and even window frames looked.

Simply underground! Order and pay for breakfast in the app, which saves you time. Actually, but not here... They couldn't get the hang of making my latte macchiato... After a whopping 13 minutes he finally came and only after loud protests on my part because 10 people who came later had already had their hot drinks. In the end it was still so cold that I had to return it. Honest? You just can't do it. Wouldn't this store be located on the site of a shopping park and/or If the trade fair weren't nearby, this place would have been closed long ago.

Totally overwhelmed when there's a trade fair next door.

Order was processed quickly, fries were perfect, very nicely topped burger! Always happy

When the people there don't know German, put the food together incorrectly and forget half of it is very sad 👍

For a quick burger 🍔 in between 🤣

Food was good. The cleanliness leaves something to be desired.

I experienced a very unpleasant incident at McDonald's today. An employee not only used unwashed dishes when preparing a latte macchiato, but also claimed that the milk used was made from oats, even though it was lactose-free. I immediately expressed my suspicions and the coffee was thrown away. However, the employee didn't pull out a carton of oat milk for the new drink, but instead used the same product again. I stood at the counter and could watch everything closely. The reason for this fraud is unclear to me, but such practices are absolutely unacceptable. I hope this was an isolated incident and that McDonald's takes appropriate action to prevent it from happening again.

No German-speaking staff, forgot something from the order, too few toys in the front so the children couldn't choose, next time we'll go for the kebab

We wanted to get a coffee here for the long drive home. Arrived at the restaurant at 11:25 p.m. and the inside of the restaurant was already locked. Ordering was only possible at the drive in so we did that. When we were at the payment counter we were told there was no more coffee because the machine had been clean for a long time.

It's nice if you're standing in front of a locked door, how about updating opening times? Thank you very much, have a nice evening.

Incorrect opening hours. From 10 p.m. only McDrive. That's just MC, they act like they matter.

I liked this establishment, it is clean and cozy, nice and pleasant staff.

Unfortunately, the man is expelled from the restaurant shortly after 9 p.m. without being informed of this beforehand, which is really sad

According to the opening times, the store is open until 1:00 a.m. on Saturday. At 9:48 p.m. we had to run to Mc Drive to order 3 ice creams because the staff were already busy cleaning. You weren't even allowed to go to the toilet anymore. In the 10 minutes that we had eaten our ice cream in the car, 2 families (4 people + 6 people) drove back because they wanted to eat in the restaurant.

Cold fries. Mediocre service. The parking lot is fine. Toilets are a disaster, stink and nothing else.

I was pleasantly surprised! The food was super fresh, the staff friendly and helpful. I particularly liked the fact that the McDonald's was very clean despite being very busy and that you could find a seat straight away. Definitely a good choice for a quick meal!

So if you look online and look at the front door... It says open until 1 a.m. You get there at 11pm and it's closed except for the drive in... That's very misleading. We asked the boss there about food and pointed out the opening times, and in a friendly way... I just don't expect any more rude answers and especially not "that's what awaits you everywhere now". It's really not that nice. All I can say is that it is closed due to wealth and customer friendliness is extremely important here. The food itself was always ok there and the ambience too. But being dumped there like that is really not great.

No longer recommended. Burgers like everywhere else at McDonalds are small and tasteless, not worth the money. Gas room dirty. Tables dirty and smeared on the ground. Food is cold and it's also catastrophic for a lot of money

Tables are always very dirty. Maybe they should be cleaned every now and then.

Dirty and absolutely disgusting

A typical McDonalds, nothing special. We were unlucky that we had to wait longer than others to order even though we only ordered standard. The double chili burger was nothing - lukewarm and slapped together. We had it better somewhere else.

After receiving your order, you should definitely check to see if everything is included! No matter how many times we've gotten something there...there was always something missing or a product was defective! Just a shame! Addendum 12/10/24 Went there today and it was confirmed once again...one burger was wrong and one was completely forgotten. The shift manager wasn't in the best mood either and then gossiped with a colleague about other customers... very unfortunate... -NO LONGER RECOMMENDED!-

Impudence! I drove a long way to this branch! The branch has been closed since 9:30 p.m. After that you can only order at the drive-thru. You can't eat here. You should mention this on Google Maps!!!

Dont think I have ever had such experience at McD. Waited over 20minutes, cheese toasts came with cheese all over the paper bag resulting in dry buns glued together with no cheese. Didn’t have to energy to complain and wait another 20min for the most basic item on the breakfast menu

It's really a disgrace to stand in front of a locked door at 11:42 p.m. even though the opening time is stated as 12:00 a.m.!!

Coffee and ice cream is always possible.

Staff friendly. We were shocked by the cleanliness...an employee wiped what felt like all the tables with a cloth, the floor was sticky and completely dirty. If we hadn't already ordered, we would have gone back.

A recurring problem is mixed up or forgotten orders. Such mix-ups can be particularly frustrating if you discover at home or at your destination that your order is incorrect. A more efficient ordering and review system could help here and significantly increase customer satisfaction. Another point of criticism is the waiting time. Although “fast food” should be available quickly, there are sometimes longer waiting times at McDrive. The causes can be varied, from high customer volumes to internal process problems. Optimizing workflows and perhaps deploying additional resources during peak hours could increase efficiency. The freshness of the burgers occasionally leaves something to be desired. Old, dry rolls significantly reduce the taste experience. Freshness is a core promise at McDonald’s and there is clearly a need for action. Regular quality checks and precise timing in preparation could ensure that customers always receive fresh and satisfactory products.

McDonald's just. McDrive was ok.

Location very convenient, the staff was not very friendly though.

The Restaurant zur Goldenen Möwe wasn't so exciting this time. The smell in the toilet in particular hampered my precious nose's olfactory buds in the long term.

Food delicious Great service Unfortunately unclean tables

Terribly slow, had to wait over 20 minutes for the order to be prepared, while there were not a lot of customers.

Dirty men's toilet and slowest service in a McDonald's ever experienced (25min wait time for a menu).

After 25 minutes of waiting in McDrive without a single car being able to place an order, I drove back. Very disappointing.

Quite a small shop but the food came quickly and was of standard McDonald's quality. There are self-service terminals here and, if you ask, you can also get an extra spoon for ice cream, for example. Overall a 4/5

Worst experience ever. Today 22:00 door was closed. You can order through your app or drive through. The lady that was taking my order was laughing to the headset that they are using which was leading to complete misunderstanding . As I looked inside what was going on there was that she was dancing with one of the colleagues and having fun. As I pulled to the window she was very rude. She asked me a question than rolled her eyes 👀 like so and turned around proceeded to the colleague she was dancing with. Her German was basic so it was hard to communicate. I said multiple times „I’m sorry „ becouse I didn’t understood what she was saying. I pulled to the last window a nice guy opened but the food I get was completely cold . 🍟 fries where dry they smelled and taste horrible. Even coffee that I ordered was not hot enough it was a little warmer but not as I get used to mc Donald’s standards. Never again .

Unfortunately, most of the tables were not clean.

Got there shortly after 10 p.m. Door locked even though the app says open until midnight. Order only on McDrive or via APP where payment is only possible via Google Pay, Paypal or credit card. Complain that no more sales are being made but customers are left standing in front of closed doors. Rarely have I seen a juice shop like this. Please write down in the app that you are only open until 10 p.m. then you can save yourself the hassle. Hopefully this rantzbude will have its franchise revoked.

Burgers are often cold when you eat on site. When it comes to take-away orders, 99% of the time something is missing and it is still given out upon request, but it is annoying to always have to check whether everything is correct.

Fast food should actually be quick. But not here!!! The staff is completely overwhelmed and makes many mistakes very slowly. If you can, you shouldn't eat here when there are trade fairs or events. After about 50 minutes the order was placed. :-(

I ordered via the app and still haven't received any food after 45 minutes. We were then informed that the orders would be automatically deleted from the system after a certain period of time and would therefore no longer be processed. I have never experienced a McDonald's branch with such poor organization. It's unclear to me why they don't hire enough employees. We will definitely not visit the branch again.

I'm going crazy! The coupons are still available! McMuffin, croissant and Café Grande for only 4.50 euros! When it comes to breakfast, McDonald's is still unbeaten!

Paid extra money to avoid waste. Nevertheless, drinks are served in paper cups. The answer; we can't wash dishes. McDonalds should be ashamed of themselves. Coffee glass collected and served in a paper cup. Disappointing. 👎

Short stay to occupy your time while recharging your batteries.

I was totally shocked. The garbage has piled up. The staff was totally overwhelmed, even though it wasn't full. Burger lukewarm. Tables sticky. Simply impossible

Very good and well-kept McD with very hard-working and friendly employees... TOP!

Much nicer than US McDs. More extensive menu. Coffee and cappuccino in porcelain cups if you are dining in. Our grandkids loved pancake bites with 3 dipping sauce choices including peach the days we ate at any mcd.

What rubbish. The last shop. Long warts, everything dirty and unmotivated employees

Pleasant waiting time at the drive in. The burgers and the mc ribb were freshly prepared and hot as it should be! Definitely very good staff friendly and nice! One of my favorite McDonald's because the service and quality are just right!

As is now the case in every McDonald's, no tables or seats are cleaned. Of course this also depends on the guests who can't eat.

We come here more often because it's close to us. Unfortunately, something is always forgotten, today on August 21st there was even a whole burger that wasn't full. Of course we could have looked inside, but the employee should have noticed something like that. Some of the employees are unfriendly and the cleanliness leaves a lot to be desired. People stand behind the counter and wait for guests to arrive instead of wiping the dry ketchup off the table. What a shame!

Very unfriendly service (lady with blonde hair). A McDonald's employee threw the tray on my table, took away the number, and placed it aggressively next to the ordering tablet. This lady literally threw the food, scaring me. Maybe she didn't like how the number was placed, but that was the order of the person I came with and that person was just away for a short time. That in no way justifies such behavior. (08/17/24)

Unfortunately, my last visit to McDonald's was disappointing. The app vouchers are a great idea, but in practice there are often problems. The staff tries hard, but seems understaffed. The food is up to the usual McDonald's standards, but the wait times are just too long.

Great McDonald's with a friendly staff.

Hello! September 11th, 2024 We were at McDonald's with the children around 8:15-8:30 p.m. The children went to the children's corner, where they were rudely chased away by adult visitors on the grounds that their daughter was playing alone. Many thanks to the facility staff for their support. They helped resolve the situation and the children were happy.

Current Happy Meal offer. McDonald's as always 🤗 stop.

The staff is unfriendly and you have to look closely at your order. There was a lot missing and they didn't even apologize. (08/03/24)

Bad quality of the service today. Forgotten to give us the big fries with the BigMcMenu. Already cold french fries at Children Menu. Not bussy inside at all and all the order took more than 10minutes waiting. Unfriendly personnel.

First of all, my biggest problem with this restaurant is that on several occasions there have been too few fries packed into take-out orders. Super annoying when you only notice it at home. Otherwise, McDonald's. You order at the terminal and are treated politely when you talk to the employees - but the interaction is usually limited to calling up your own menu. The food is okay. It's nice that the 20 nuggets are also available as a menu. Another thing worth mentioning is the outdoor slide (with seats overlooking the slide). Oh yes, and there is a charging station for electric cars in the parking lot.

Food of consistent quality. Had a very large order (around 50 cheese and hamburgers with fries drinks. The crew handled it cleanly and professionally! Thank you - there are 5 stars for a team like that

Very friendly staff. Food as expected. Online ordering via app is very good.

Terrible McDonald's branch - stay away! I wanted to redeem an ice cream coupon but it wasn't possible at the machine because only reusable cups could be selected. I then wanted to redeem the coupon at the checkout, which is no longer staffed. I then had to wait there and the employee then told me that the coupon was no longer valid. After 10 minutes of going back and forth, I left without ice cream. Absolute juice shop 🤬

Food came very quickly, but the service wasn't really friendly. Very unfortunate :(

Unclean and unfriendly. Unfortunately, this is a condition that one now encounters more often with the golden seagull. When asked whether the online order had arrived, the response was snippy and unhelpful. The tables were smeared, there was food on the floor and the return carts were full. At least the food was ready quickly...

Abysmal bad staff. -unfriendly -snippy answers -Order not complete This branch should rethink its staff.

Sorry but this is one of the dirtiest Macs I've seen. The toilet looked like no one had cleaned it for hours. That used to be better

It's actually open until 1 a.m., but at 12:20 a.m. you're standing in front of the closed door.

Fast food restaurants....waited 15 minutes for a burger and fries....underground

Juice shop. More assistance than in Grünau and Neustadt combined!!! Apple turnover arrived as shown in the picture. Absolutely disgusting.

They do not allow students into the Mac in Leipzig well before closing time. So they don't want to help you if they have to do a little more work.

Ignorant staff not familiar with products. A pity.

Classic McDonald's with a mixed breakfast experience ☕🍔🍟 We decided to have breakfast at McDonald's and were overall satisfied. Ordering at the terminal was quick and easy, and our food was brought to the table quickly. The staff was friendly. Unfortunately there were also some negative points: Our McMuffins were only lukewarm and the Franzbrötchen was not fresh and very dry. That was a bit disappointing. The cleanliness of the restaurant was fine and there is seating outside. The toilets were also clean. There are enough free parking spaces. Conclusion: Overall, a classic McDonald's experience with some flaws in the food. This is my personal experience, others may have felt differently.

The staff lacks friendliness and joy in their work. When we placed the order, we noticed that this person had absolutely no interest in satisfied customers. On top of that there is absolutely bad German-speaking staff, which didn't satisfy our order. We redeemed coupons and points and were supposed to pay €7.50. When we got the receipt, we first noticed that the entire order was wrong. So when we pointed this out to the staff, they showed disinterest and said it was our fault (we should have ordered it differently). For the first and last time in this restaurant.

It was ok but it took a long time because it was empty

The image and reality of the MC Double Chili Cheese differ so much from each other, that's it. Patty shriveled, 2.5 carelessly bruised halapenos and the meat with cheese well... not worth the money anymore.

Always happy in an emergency. If you know one MCD you know them all. The toilets here were really dirty. Tables weren't cleaned.

Despite the serial number, our order took a long time to be delivered. As a result, we did not receive any napkins, water caps or straws. I asked, but a blonde woman with short hair, over 40 years old, insulted us. I poured water on myself while carrying the food to the table. Is it really that difficult to at least provide lids and straws? without humiliation?

After being served very attentively and kindly by the employees there, I met the branch manager. Unfortunately, the currently current glasses were not set up anywhere to look at and I dared to look around the corner at the counter! Mind you, I was standing in the sales room and just looking. She barked at me in an almost antisocial way. I can only confirm again that things are going steeply downhill with MC Donald. My burger was slammed into the box crooked and crooked.

Anyone who loves food knows what it tastes like😀 The shop was busy, which made it very busy. Tables were not cleaned while we were there.

It takes a long time to get your order.

not enough staff! You're already loaded when you enter the restaurant! We should order at the easy order kiosk!

Very dingy with 8 guests, only service via self-service terminal, no open cash register, no one uses the Drive Inn! At least you can wipe the tables, look in the toilets and pick up the rubbish from the floor! But of course you don't want to disturb any of the staff during private conversations. I've never seen such a dirty McDonald's (which was almost empty).

It takes far too long to bring food, no one is there and you wait an hour

Food cold and salty. You will be asked out 10 minutes early. No more. But yes 3.3 stars say it all. LG

Food was cold, citizens were without salad because it was no longer in stock.

Unfortunately a burger was missing from my order today.

...we've been standing here for half an hour now, waiting to get to MC Drive...we actually wanted to sit in because the opening hours on Saturday are until 1 a.m....it's 11 p.m. and the doors are locked...the employees are watching you not even... finally something changes the situation, because apparently this is a permanent situation here... and you can't call it a fast food restaurant either...