McDonald's in Kiel

They deny women who eat with the family for 50 euros the toilet. They say there are none! Four people eat for 50 euros and all the employees say there is no toilet. DON'T GO! Without words!

McRib ❤️🍔❤️ Oslo-Kiel 🚢 Agree with the definition of the Michelin-guide: "The restaurant has exceptional cuisine and thus “worth a special journey” just to visit. Rather than being a stop on the way to a destination."

With this size of the restaurant there should be at least a toilet after the new building!!! or at least a voucher or a token for public use in the train station

Sometimes it's so unfriendly and complicated when you come back. No, you're more likely to be turned away from me. There's only one thing because you've been treated like that Ordered 15 minutes in advance and arrived and what came was waiting, nothing came after 20 minutes Two pictures Things wake up stone hard and cold waiting

Unfortunately I waited 15 minutes in vain for my food. I don't know how it tasted since I had to catch the train then. I don't recommend ordering there because you have to wait forever for your food. The people there work a bit too relaxed

Unfortunately, I keep giving this McDonald's chances in vain. Something is always forgotten or packed incorrectly. The food itself is okay (it's just mecces), it's still nice and hot, but it would be really great if you got what you ordered I got a Big Morning CHICKEN for breakfast, which would have been delicious if the chicken had been on it too... well, unfortunately it was missing, I could have just as easily flushed the money down the toilet, too bad

Nice to look at. But that was it. Ordered at the terminal and waited 20 minutes. Then asked politely. Oh, sorry, the order was so small that it was lost among the large orders. Then there were soggy fries and a stale cola. Never again.

Completely overwhelmed employees as soon as something more is going on. Waiting 20 minutes for what is supposed to be fast food is quite cheeky. Orders have now been issued incorrectly several times and special requests have been ignored or something else has been done that was not ordered. The employees sometimes stand around stupidly while a number of customers wait for their orders. Since the new branch opened, things have been haywire here. Unfortunately, from now on there is one less regular customer. Absolutely not recommended to visit unless the store gets up and running.

I ordered the menu and everything was brought cold. The potatoes were barely warm and not salty. The cheeseburger is barely warm and rubbery. Instead of the original cola, they brought zero... 0 stars.

…… Already at the entrance there are homeless people/pieces of gold/alcoholics and drug addicts begging (if you can buy them something to eat) ….. doesn’t work at all!!! 😡 !!! NO toilets!!!

People who ordered after one and significantly more arrived earlier, so I didn't get my order because my ICE left. The only response to complaints is yes, 10 minutes later and still nothing. Thanks for that!

Today I received 2 hamburgers and 1 double Chilli Chess burger WITHOUT ONIONS. I got a fresh Chilli Chess burger and 2 hamburgers where the onions were simply put down, there were still onions left on the hamburgers and the packaging didn't even say it was necessary I put new sauce on it and now I threw €3.98 in the trash. Thanks for that

I always like to go here to pass the time for the train. Very nice staff and Pico Bello was clean on my last visits.

Long waiting time. Then the food is ready but the drinks are not ready so we received cold food.

Either something is forgotten or there is eggshell in my breakfast burger so I had to spit half of it out and now I can't eat breakfast anymore 🫠🫠

We wanted to bridge the waiting time for the train on Sunday and were hungry. Totally overcrowded, when we walked in we were met with a very bad smell, very indefinable, disgusting. The floor also stuck and squeaked. Left again without ordering. Not recommended for us

I swear I got the world's best peach milkshake. The top looked delicious with cream and caramel and then came the surprise of the day, the shake had such a great taste with a hint of iced coffee. Really super cool. I can only recommend!! (thigh thumper) and then you asked if it was right and all you heard was a resounding “YES”. The employee made me super (un)happy today and I can no longer manage my life. Thank you so much that I have to go to therapy now because I feel really bad about it. I hope the current person who got my shake is as happy as I was :D Enjoy it. But after 3 announcements, I finally got the right taste in my mouth and was able to enjoy it a bit! Please let the employee rain a few more brain cells.

I recommend you not to go there, because in my opinion the staff there are very unfriendly and The food was tasty, but I ordered two large fries and I didn't get them, only a twenty nuggets, which I also have ordered. So in my opinion such bad service

Bad!!! Forgot 2 packs of fries and very rude…🤬

Terrible! Far too few staff (no one can help it!), but they work at a SNAIL pace that cannot be beaten. You wait forever for your order. It is generally only possible to order and pay at the machine. Anyone who wants to order at the counter or pay for their order will be ignored. On top of that, everyone is completely overwhelmed and slow.

I ordered chicken and got cheese

You have to wait too long and everyone is unfriendly

The worst McDonald's in all of Germany • Wait 20 minutes for his order • Employees click away the numbers so that you can no longer see the number • Then you no longer know what you want •Unfriendly Dear McDonald's headquarters Better close this branch This is not a fast restaurant a slow restaurant You miss the train due to slow preparation by the staff

First of all, the staff is very unfriendly And don't wear gloves or a mask And he just threw the coffee blanket on the table because of the bad service and he insulted me I give 0 stars if that's possible 🤮🤮🤮

I've been there many times it was always good to have a burger to take away on a train journey there is a small McDonald's at the train station what do you expect the waiting times were always short

The order was put together incorrectly for the 100th time.

The food is always cold but Mce's is still the best. I feel like I go there more often than I do at home

The food and drink is more expensive than it says! 😡

Employees are rude and make customers wait unnecessarily

Everything is always great. There was no fuss at McDonald's because you pushed the e-scooter into the store and your order was there or just took it with you. Unfortunately there is a big uproar in Neumünster and I also say that there are other shops that are not just looking forward to my sales.

Wrong food number, anti-social employees, customers are not expected to be friendly, food is cold and frozen, employees are clearly overwhelmed, half of the order is not available but only saw it on the train, never eat here again. Small tip doesn't work

Bought ice cream so that I could go to the toilet, waited 10 minutes for the ice cream, no toilet but only the train station toilet as a "partner" which you can then pay for as normal. When I asked whether this was somehow free for customers, there was an unfriendly reaction from the staff. And then you couldn't even have the value coupon taken into account.... just stupid...

Was there around 3am and had a coffee. Had to go to the toilet afterwards: there was no toilet at McDonalds and the toilet at the train station was closed from 10pm to 6am. Unbelievable and unbearable. McDonald's must have a restroom or close

Three burgers were forgotten when ordering. Of course it was only noticed at home.

I ordered MC Wrap Chicken Caesar twice for €11.98, but I only got it once.

The employees are very unfriendly and always make the orders wrong, for example. My sauce is missing and I was given carbonated water when I ordered Sprite! 👎👎👎👎👎

20 minutes to grab a quick burger before the bus comes. Actually, this shouldn't be a problem in the FAST Food Restaurant. Unfortunately, the “almost” can absolutely be deleted here. The ordering process at the machines is still very quick, but then the chaos begins. It feels like the orders are processed randomly. Your own number flashes “in process” while much later, similar orders fly past you. Suddenly you see “ready for pickup” flashing, you’re happy and think “finally🙏🏼” but there’s no sign of my order anywhere. Your own number then flashes “ready for collection” for a while without anything happening, until your own number is no longer displayed anywhere. No one can really help you if you ask. After what feels like an eternity, your own number is called. Of course the bus was missed. Sorry, but good service and especially fast food is different 🤷🏽‍♂️

Food as always, just mecces but the employees were super unfriendly and completely overwhelmed

It was the worst experience I have ever had. They don't care about the health of customer. In Mac Smart Menü, Fries they gave was not fresh, after complaining they exchanged. I was getting late and my train was about to leave, so I left. When I opened a burger, one of the burgers was spoiled.

There is no toilet on site and the employees don't know where there is one at the train station.

It has nothing to do with “almost”. You wait 20 minutes for 2 chicken burgers

Unfriendly employees, forget what they ordered and still need 20 minutes for a cheeseburger. Because of “fast” food

I'M DISAPPOINTED! ❌🍔 I placed an order including two chicken sandwiches on 6/30/24. Then I made the mistake of trusting the MCDONALDS staff and sat on the train with the bag. There I discovered that the chicken sandwiches had been forgotten. When I called the McDonald's branch several times, only the answering machine answered. I'm disappointed and hungry 😓, I want my money back!

How can you call something a restaurant went you DONT HAVE BATHROOMS

Going in with great expectations. Ordering is easy if you are familiar with the “ordering machines”. Waiting time too long, even if it was well attended. Fries were cold, burgers were okay. But the biggest criticism is that there are no toilets. You can't even wash your hands after eating. Instead we were sent to the station toilet, where we then had to pay another 1 euro. That's not okay.

Terrible attention, arrogant service.

It takes too long and tastes really bad. Forgot sauce and a burger

Catastrophe!! I had a 50 minute layover at 2:10 a.m. and was happy that I still got the train. I just wanted to quickly get a 200 nuggets. The staff is completely overwhelmed, the processing even took so long that the pickup number was no longer displayed in the app.

Staff unfriendly, huge queue and the employees talk. The whole meal was cold. When I complained about the fries, I was accused of being cheeky.

The sauce is not what I ordered. Everything is cold. Very bad ...

Fries very tasty and fresh. Good service. Everything very clean.

Ordered 6x mayonnaise. 0x Mayo received.

Very friendly staff 👍 but unfortunately no own toilet....can you use the public one for 1 euro as a customer? Not so lucky.

You forgot my McCrispy, you pay so much money and you don't even get a complete order... Definitely never a shame again... The least you could do is get your money back, but unfortunately there's nothing you can do now.

They've been there for a really long time and they just run away when you're standing at the checkout

Hello McDonald's team at Kiel Central Station, I really enjoyed visiting your McDonald's restaurant because I found your branch particularly good and centrally located, the food was ready quickly and payment was easy. Take Away is also a good option with the train connection home. LG

I've never had such completely cold fries from an MC Donalds chain. It's one thing that the packs are rarely full, but today we know things in extremely different ways. I had a large fries that would have easily fit into the small pack. Never been so disappointed. Really not... unfortunately I'm already sitting on the moving train otherwise I would have gone back immediately after opening. I can only say good things about the team, it was relatively quick and there was salt on the fries for a change. If this happens again I will go to a specific one in the long term. I get delicious fries for the same money and a larger quantity.

There was nothing going on and the employees worked according to the motto: if I don't come today, I'll come tomorrow. Orders are declared as finished but are not issued.

Got the food very quickly, very nice staff top 👍

Completely overwhelmed service. Unfriendly when you ask after 20 minutes.

disaster 1. There are no toilets, you can't even wash your hands before eating. 2. 3 parts of the order are missing 3. The food was cold. Never again

Worst McDonald's ever! I waited over 20 minutes for a burger! Too few employees for a McDonald's of this size

The service, like the food, is an absolute disaster! Waiting time over 30 minutes even though there were only 3 customers... And still get wrong products... Then the cashiers make fun of the customers in a foreign language. And to make matters worse, they can't even understand the German language if you want to complain about something!

I specifically ordered a burger without cheese and got one with it. Unfortunately, I only noticed this in Zug, so unfortunately I had a burger that I could only throw away

If you want to stand at the checkout for 10 minutes because no one feels obligated to serve customers, you've come to the right place 👍🏼

That was the worst McD experience of my life. The employees don't feel like it, they're slow and they're getting rude! You still need something to eat at night after an infinitely late train. At least that was the thought...

Second time bad experience here.unfriendly service. An employee throws served balls around in the kitchen area. Never experienced anything like that.

Toilets are closed and the other toilets are only open until 10pm.

Harassing, ungrateful and cheeky homeless people at night... Cola Zero again lukewarm without carbonation... Many people there hate their work because of the look on their faces. Fries or chicken nuggets are sometimes simply fried and therefore over-fatty... No toilet and no WiFi... If you're out and about early in the morning and daydreaming, someone with an empty bag will crash, meaning a heart attack is inevitable 🫠

At half past three in the night. Curious about the lack of reviews & because the Mäcces at the HH main station was closed, I ventured here. I had a 20 nuggets menu and can't complain. Warm fries, complete order & a friendly employee. The “dirt” was the same that previous guests had left behind - but the employee also had that quickly removed on her own initiative. Conclusion: I was able to redeem coupons, the employee was nice, the food was as usual :)

Takeaway orders are slowly being prepared. I have the feeling that there is a shortage of manpower. Unfortunately, I missed my bus even though I had enough time. Next time I'll think again about whether I really want to order there.

The order didn't come at all because the employee wasn't able to accept an order in person. We asked for help because we weren't familiar with the technical order. Sorry, but the last shop for customer friendliness. The shop opposite was more helpful.

You have moved from the small kiosk to a slightly larger compartment in the train station and you already seem to belong to the higher class. At 7 in the morning after the night shift there are no burgers for dinner, no where would you go? You're now a McCafé, so there's only the breakfast selection. If I don't feel like cooking anything after the night shift, you can put your muffins and cappuccinos somewhere else. I WANT A BURGER!!!

Cold burgers, cold fries and in a large portion of french fries just under 90g instead of 159g, as intended for a large portion. Unfortunately not recommended.

Grabbing something to eat quickly on the way to the train is absolutely not recommended. The number keeps flashing as “Done” - but it’s not. Understanding from employees was zero. For everyone who ordered one - I hope the young gentleman to whom I gave my order slip enjoyed the food. Anyway, I'm on the train - I didn't miss it, but the money for food was still thrown out the window.

There are better branches. Everything is dry and somehow old.

I repeatedly get the wrong one, for example I order 20 nuggets and get nuggets and chillie cheese nuggets or order a Mc menu and half of them are missing. When they were still at the old location it was never that bad

Please always check that everything you ordered is there...they forgot my €5 worth of money. I gave away almost a whole kebab to mcces. Real scam The world has changed for the worse :( almost stole half an hourly wage

Absolutely disgraceful. Dessert portions are half the size of other branches. Employees act clueless and deny any responsibility and do not respond to the customer's concerns at all. Incorrect or incomplete orders are served. Some of the food is cold or mushy. Never again.

Juice shop I'll never go here again I only get half my meal and where's my bro's booze and it's way too warm here and most importantly where is my sour cream dip

Waited 30 minutes for the Komosche meal & then cold & then unfriendly never again!!

Order was brought by an employee. He immediately took the receipt with him, faster than I could blink. Sauces and hot sauce were still missing from the tray. We had a burger and wrap. Both without sauce, both soggy, and tasteless. This actually happened to us for the first time at McDonalds

Order not complete several times...

McDonalds im Hbf ist jetzt zwar in neuen, grösseren Räumlichkeiten, aber die Pommes waren fast kalt, die Burger trocken und lieblos in die Packung geklatscht. Ich fands enttäuschend. Dabei war es mitten in der Nacht und wenig los.

Poor service, waited almost an hour for food and still not received it

Waiting 15 minutes and getting nothing 4 In the kitchen and no time to cook, 6 euros went down the drain when I was hungry, thanks

The orders are not checked properly, hence only one star. Today I ordered the plant nuggets for my vegetarian friend and after the first bite we realized that we had gotten the meat version. It is unacceptable for a vegetarian to be presented with meat if they don't order it. The orders were often wrong (cucumbers didn't go down, meat wasn't cooked through, etc.) More controls or more trained staff would be required.

New location in Kiel main station. Offer as usual

Ordered food early in the morning. Fries were warmed up x times and one of the two burgers was cold. Forgetting sauces for the fries and still waiting a long time. I've never had such poor quality at any McDonald's in the world!

How can it be that such a big MC D doesn't have toilets??? This is more than just a scandal. Every small bakery that has seats needs a customer toilet and nothing here. Incredible!!!!

I've never seen anything ruder.

Update 3/4/24: The employees are visibly overwhelmed with more than 5 customers, the ads are not being used or are being used incorrectly, absolute chaos. The new McDonald’s has finally bloomed. No longer the small box with limited offerings and no longer the run-down restaurant opposite the cinema. No, the golden seagull shines in new splendor above the Rewe. More space, fast and friendly staff, 6 digital ordering terminals and 2 independent counters. The spacious room layout allows for a pleasant wait for a connection. The quality of the food is the usual, lukewarm burger, wrapped up so that you get spilled on it. 🤷🏼‍♂️

Why breakfast menu, the only good thing about McDonald's was getting chicken nuggets with fries and a Coke at 7 a.m. for the vocational school

Uncomfortable and expansive. Staff, with very few exceptions, overwhelmed and incompetent, even the simplest orders take a long time. The staff also lacks reading skills. The order is rarely issued in a timely manner; which order is processed is probably done by drawing lots. Chaotic, disorganized, absolutely unfriendly! and cold food...

Nuges in the oven for 2 minutes too long. No toilet. One of the worst McDonald's I've ever been to.

There was absolutely nothing going on late Sunday. The chips didn't taste good at all (stiff/cold). My chillies weren't cooked through and the plant nuggets were even mushy in a few places and overall the order was too cold, not cooked through and there was such a hot, disgusting air in the shop.🤢 I'm just grateful right now because I don't want to eat fast food anymore anyway and now I've got the final turn-off 😅 Twice they tried to sell my friend too little change 🤔 I don't think the people there are properly trained.. Unbelievable fail

Unfortunately very sobering. You only get pape dishes despite staying there. More of a junk shop.

Nice 20 he ordered as a vegan and got whole chicken. Always happy to come back

Waiting 20 minutes for 2 cheeseburgers is ridiculous

No matter whether you order take-out or in a restaurant, something always goes wrong. Either you have to wait an extremely long time for your food while the employees just stand around and chat, or there is something wrong or sometimes cold. Just today I ordered a chai latte in the morning and on the way to work I realized that I was given a normal cappucino.