McDonald's in Leverkusen

Ordered two things. Waited 10 minutes and only got one. It's a shame I didn't check, but it was really quiet at breakfast, so I don't understand.

It was a great service the woman was very nice and gave us the food directly and it looked beautiful

Waited 9 minutes for a burger, despite pre-ordering with the app and it wasn't busy 😡.

We received the wrong order, and after asking for it, we received the wrong product again. We were also treated unfriendly. The cheeseburgers were flat, as if someone had sat on them. WON'T BE AGAIN!

Don’t work coffee machine at the night

Waited only 28 minutes for the food. That gives the word fast food a whole new meaning.

The food arrived after 15 minutes. The fries had been in the fryer for so long that they were hard and inedible. The nuggets were cold and dry. The cheeseburger was dried out. You needed a bottle of water to get a burger down; Leverkusen was so dry. McDonald's has changed a lot. This is partly due to the fact that there are too many Albanian foreigners working there who just do things quickly and don't care about anything.

The food in general is getting worse and worse, but more expensive. Fast food takes far too long; the wait time by car is about 25 minutes. The service at the MC Drive leaves a lot to be desired; there's hardly any German, it's hard to understand, and it feels like you're only using your cell phone.

Something's forgotten with every other order. This time, I didn't get chicken nuggets. The large fries were only half full. The fries weren't cooked properly anyway. I ended up sitting at home with an empty stomach and feeling nauseous. Never again. I really wouldn't recommend going here to anyone.

Never again. Totally unfriendly and unhelpful.

A terrible situation! Very unfriendly! Never again!

Normal McDonald's with a nice outdoor area for children

On the subject of food: Typical of the Golden M. Unfortunately, sauces are often forgotten, light and regular drinks aren't marked, and sometimes the food is only warm to the touch. The employees are, well, relaxed and often complain among themselves. They're mostly friendly to customers. Average MC...

The worst burger I've ever seen. It's like Squidward himself made it.

McDonald's, of course. You know what you're getting.

Best McDonald's within a 20-km radius. Unfortunately, I have to downgrade to 3 stars because the service and the manager are no longer up to scratch. Occasionally, something is missing from the order. August 2025, I would prefer not to give it a star!!! A complete disaster: cold food, terrible service, ordering errors..., etc. No longer recommended.

At this Meges, not only sauces are forgotten, but also 6-pack nuggets and burgers.

The boss forgot our burgers but doesn't admit it and we didn't get the burger 19.08.2025 1:30

The food was absolutely fine. The service was friendly. Unfortunately, the tables inside weren't clean.

Around the world with McCoys. My Grimace Shake wasn't purple. I asked for a different Squishmallow. But apparently they didn't have all of them. That's not possible.

I'm in for fries, out for nuggets, Coke, and an existential crisis. Great service, warm burger, and the McFlurry unfortunately half deflated again – but that's precisely what makes it so charming. See you next week, McD!

Well, you can't really call this location and the restrooms clean; they still have a lot to learn about hygiene. The customer is king, that's the way it is in the restaurant industry, but here you're ridiculed in front of the staff, which is truly appalling. The order arrived quickly, was hot, and properly prepared, as expected. There's an urgent need for action and training regarding general hygiene and the friendliness, etc., towards guests. We went there again on our way home, but I wouldn't eat there again, no matter how hungry I am.

When I order a good cup of coffee from McCafe, I want coffee from McCafe. Not some weak, cheesy coffee from another machine.

My order fell out of the employee's hand right in front of me, and he didn't even apologize. Twice, something was missing from the order, and I only noticed it at home. That's not good when you're paying and the kids are explaining to you at home that McDonald's employees aren't capable of preparing an order correctly and completely. Friendliness is zero. And for electric car drivers: the charging station isn't connected, so you can't charge, so don't drive off the A3.

I went there for the first time with my family and waited 40 minutes for the food. Many others waited a similar amount of time. This wasn't fast food.

++Better not use the restrooms++ We went to the McDonald's branch in Opladen. The food was okay, except for two items that were left out. But: The hygiene is a disaster. If you go to the men's restroom, it stinks so bad you almost want to vomit. All the paper towels and similar items are in the urinals! There are stains (presumably urine) on the sensors of the urinal flushes that must have been there for a long time. The toilets also smelled extremely bad. Paper was lying next to the toilets, and the ceramic around the toilet seat looked as if it hadn't been cleaned in a while. The bad thing about such hidden restrooms (during the day at 2 p.m.!): You can guess or fear how seriously the rest of the restaurant takes hygiene! Looking at the other reviews here, it doesn't seem to be an isolated incident!

I don't recommend cold food. It's very dirty. There's just trash lying around in the gardens in the neighborhood. There's always trash at the VW Center. Management should check it every morning. This place is such a polluter.

Air conditioning, much too cold. Very unpleasant. The female manager is screaming at a loud volume. (All guests can hear this.)

They're such fraudsters, it's not normal anymore! I place an order, pay €14 for a sandwich—a Hamburger Royal TS—and get nothing but a completely dry patty, a pale piece of cheese, and ketchup, as if I'd ordered a simple hamburger. The worst service ever, a catastrophic scam.

The food would taste 1000 times better with sauces, half of our order was missing and two of the plant-based chicken nuggets had regular meat in them and overall they were just not okay!

Hello, I would like to file a complaint. We ordered three ice creams from you: • 2 Smarties ice creams with caramel sauce • 1 ice cream with Oreo cookies and chocolate for my daughter Unfortunately, we received three Smarties ice creams with caramel sauce instead. My daughter is allergic to Smarties! I immediately tried to contact them by phone, but they simply hung up on me. This behavior is disrespectful and unacceptable. My daughter's day has now been ruined, and I am very disappointed with this service. I expect an apology and a reasonable solution.

Terrible service, always check your order against the receipt, there is always a chance that you did not get the whole order. The burgers are dented and stale! I do not recommend.

The board with numbers didn't work🤯

If you're looking for a 90s McDonald's that's also dirty and absolutely terrible service, this is the place for you. If two people order, both should get their food at the same time, not 16 minutes apart. The only hope for this location is to tear everything down and mercilessly replace the people.

An experience! I've never seen such a dirty place in my life. Everything is sticky, the food looks like it's three days old, and the staff is unfriendly. The worst part is the lack of cleanliness. It's like street food in the slums of Calcutta!

Maps says that the opening hours are until 3 a.m., but the branch is only open until midnight

I don't usually write reviews, but you are by far the most disgusting McDonald's I know. The burgers and fries taste absolutely terrible, and I will never come back. I hope someone reads this message and takes this review seriously, because you guys are disgusting.

The worst shop in this regard! When you order online, only half the food arrives. We ordered online at 4:36 p.m., and the food arrived at 4:50 p.m. Half of it is missing, and no one is available at this shitty shop. Report the shop! Zero service. Never again from this shop!

Large parking lot. Card payments accepted. I had the new chicken double burger. It was delicious. Otherwise, just like any other branch.

Unfriendly customer service, it seems to me as if they treat customers as they please, that's just not acceptable!

Fries not salted well, staff are good but it's mainly just about the food, it wasn't enough, I've already mentioned one reason, the rest are: my McFlurry wasn't completely full, not even 1/3 of it, chicken nuggets were okay but the other two things could have been done better.

Loud. Far too crowded and dirty. No restrooms. Because the door is constantly being opened, the smell of piss from the train station seeps in. Disgusting.

They advertise 11:00 PM delivery, but then cancel orders placed 1.5 hours earlier. This has happened to me twice now.

Chicken salad spoiled, salad already old... meat not cooked properly... No hygiene, very bad... spent €25, was thrown away...😡

I ordered a Big Mac from the McDrive and realized when I got home that it was missing meat—a Big Mac with no meat! This is unacceptable and shows a lack of care in its preparation. Mistakes like this shouldn't happen.

It used to be 24/7, but not anymore, otherwise it's what you'd expect and usually quick

As always, very tasty and everything very clean.

Very friendly service, exceptionally fast service despite high customer volume, food also fresh

So you shouldn't order there. We've often not received what we ordered. But today was amazing: the wrap with honey mustard sauce is incredibly delicious, and the one with mango curry is so spicy, I personally feel sick. Unfortunately, they delivered that instead of the delicious one with honey mustard. That was unstoppable.

The service can only be given 0 stars. When I arrived, I was the only person there. I ordered quickly and stood there waiting. Other guests quickly arrived and ALL received their orders before me. Instead of packing my order, which was already there (I noticed this), they preferred to prepare the other customers' coffees very slowly. And they all received their orders quickly and before me. I had to wait 25 minutes. The food was cold because it had been sitting there for a long time. Impossible.

Well, as usual, everything is delicious, fresh hot potatoes, queue as usual Just an ordinary McDonald's

It took a very long time to get our orders. Even just coffee and ice cream took a long time. Furthermore, the hamburger was limp and the coffee lukewarm. The digital game screens did not work.

Unfortunately my sauce was forgotten on my nuggets

Just incompetent staff. McDonald's is just junk food & awesome. However, the McDonald's in Opladen is plagued with embarrassing, idiotic assistants. I can only recommend everyone to always check their order to make sure it's complete. The place is unbelievably bad.

Cristina says Double Cheeseburger is wild and Double Chickenburger is even wilder Insane

This is the second time. That something like this has happened. Such disrespectful people work there.

Was here to do my grandchild a favor. The experience consisted of waiting for a free ordering terminal, a complicated ordering process, utopian high prices (in relation to the services), an unclean table, not the ordered toy in the junior bag and no wet wipes for the McRib. One star because the food was served (hot).

grat✌🏼..... Unfortunately it has been a constant disappointment since the first order... Today half of my order was missing... I had to drive my own car to pick up half of my order, they didn't even apologize...

Unbelievable tables and chairs dirty and messy. Summons and no one comes 10 times

The staff was very unfriendly. We have been here many times but this time the staff were arrogant and the burgers they gave us looked old. I also ordered a Happy Meal for my child and asked to give him the gift he requested. The staff replied that we would only get this one gift. And the answer was that we would get something for free.

Greetings go out to the “nice” service. Unbelievable... Wanted us to pay twice. Apparently Mc's really doesn't have the money.

Ordered 2 Happy Meals yesterday and no drinks or fruit nonsense were delivered

I had a disagreement with an employee there who didn't allow himself to be disturbed despite my behavior and he was actually in the right at the end of the day, which I then apologized for. Of course they have regulations about how the burgers should be. But the toilets everywhere at mcs are disgusting and appalling

Restaurant well attended! Waiting longer than 30 minutes for the order ;(

We just got a half-eaten burger at Mc Drive. Really disgusting

Mc is always better than the competition, at least more hygienic

Almost got hit, forgot water, the wrong size in the milkshake, only wanted to give us half of what we paid for, didn't get a Happy Meal toy, ordered and paid for something and got the wrong one. The staff wasn't very considerate and wanted to get us away quickly. All in all it was just a nice experience because we laughed about it. I don't recommend the raspberry vanilla bag at all, it tasted like fondant.

I was there for the first time on Sunday and well, the food was okay, like everywhere else and the staff was friendly, but with the chatter of the Liferando drivers, who were unfortunately also standing right in front of the food counter, you could hardly hear when your order was ready due to the additional background noise. Unfortunately, the screen that normally shows the orders ready for pickup was black, so we had to rely on the staff's announcements.

The first time the sauce was not added to the order. The second time, the hamburger and sauce were not added. 3, 4 and 5 times all the same. The wrong order is constantly given or something is not added. 👎👎👎👎👎

Nobody understands German!!!!!bad

Saturday evening. Packed to capacity. Waiting time over 1 hour, despite repeated requests. Cold food. Fries only half filled. Tables totally smeared.

Are here in the MC drive, order ice cream... At the front it says oh no, there is no such thing. Thanks for nothing

Located directly near the A3. Very convenient and easy to reach.

Every time we order a meal here, something is missing. Today was another one of those days when I paid for the order, but it wasn't there. It's really annoying when you're looking forward to a meal and then realize at home that something is missing. More care would really be appropriate.

Catastrophically worst McDonald's I've ever seen. Staff were rude and the food was completely cold and didn't taste good at all.

Too much “garbage” on the tablet carts, not enough emptied for rush hour

Half-raw fries, drinks only half full. Do Mcdreck credit.

As always, something is missing! Every time we order here, part of the order is missing. Today it was the same again – paid but not received. It's really annoying when you're looking forward to eating and then when you get home you realize something is missing. More care would really be necessary!

So far, my fries have always been cold, too little salt, very strange in taste (stale frying oil or simply bad potatoes) and no longer crispy. How could you actually come up with the idea of ​​giving a customer such fries? (Mcdrive) Urgent need for action! The burgers were acceptable, but not always 100% as they should be. Nuggets mostly OK. Service/speed also ok.

Everything goes quickly and in order.. highly recommended

If you want to treat yourself to an MC Flurry when the weather is nice, with the family you only have hair from the employee in the ice cream inside, how disgusting and annoying you pay €3 for a Mc Flurry for two pieces, that's €6 and then something like that, you could have gone to an ice cream parlor for a little more money and wouldn't have been disappointed. I will never leave my money there again.

I bought a happy meal for my children because Pokemon cards arrive at home and the packaging is empty. When we called they said they didn't have any left when ordering online the food is cold. Such a dirty shop wouldn't give any stars. I'd rather eat at any other shop than that

My strawberry milkshake tastes like coffee

Waited half an hour for cold food

Zero number across the board. Dirty and the meat tastes like cardboard. In addition, the food isn't filling at all, I have to spend at least 20-25 euros to be full and within 2-3 hours I'm hungry again......

Unfortunately, I always forget something when ordering mc drive. Annoying. Burgers often cold unless you make a special request so it has to be made fresh

Something is missing with every order, you might think there is a system behind it. Every time you try to clarify the matter, the employees get annoyed. Waiting time for food was about 20 minutes.

Service until food was all a flop

Better anywhere else...have to wait 25 minutes. Then something was missing. Lots of employees, but unfortunately a lot of chaos. It was full, but it seemed to me that other guests were also missing things. Then the employees were very unfriendly and unhelpful, perhaps due to stress.

The citizens are all crushed, you wish they were like in the advertisements

McDonalds has slowed down a lot since Corona. The portions are small, the burgers are fart dry. It saves so much sauce Tried chili cheese nuggets. They used to be really tasty. Since when is cheese orange? Where was the chili? Totally tasted artificial. You now pay a lot of money for a meal like this. Sad decline for a fast food chain. McDonald's management should check all stores more seriously, including those that are not under their management. This is almost damaging to your reputation.

We were there for the 3rd time yesterday. Every time it was dirty: no table/chair was clean. Yesterday we really had to look for somewhere to sit without being stuck to the chair. On the first two visits I cleaned our table myself. I wonder if there are unannounced audits at this branch?!? If not, then it's time. For once, something like that is forgivable. But if it's this dirty three times in a row, then something has to happen there quickly. I don't know of a dirtier branch in Germany!!!

Fast food restaurant Structureless although there were more than enough employees on site. The order certainly had to go through quality assurance and therefore the 15 minute waiting time was justified. This makes it difficult to retain customers in the long term.

Our orders have been handed out incompletely several times. Last time all the fries were missing and this time I seriously received a Big Rösti without the Rösti.

Bad service, unfriendly staff! Never again

Disastrous visit to this McDonald's. Everything was dirty, the tables and toilets looked like they were never cleaned. A seating area was spilled with cola, then we asked an employee if he could clean it and he said he didn't have a proper rag for it. Then I threw up on top of it the next day because something was completely spoiled (I ordered the "M")

The place is very nice, the people who work there are very friendly and I was surprised 10/10 by the speed of food delivery

Sun 1:00 p.m. Consumption in the restaurant. Order at the machine. There are still traces of the previous guests on the tables and during our stay we didn't see anyone who took pity on wiping them. Ordered food for an adult and two children. Although there wasn't much going on, two things were forgotten. I then complained at the counter. No problem but no excuse. And a little smile would also make the staff seem friendlier. Food was ok/good...typical McDonald's

This is the third time the dogs have given me vanilla milkshake instead of strawberry

Employees apparently mistook my burger for dough