McDonald's in Hamburg

Actually always pretty good, but today it wasn't really great. Ordered McRib but arrived with no real sauce. The sauce is the most important thing. There weren't any napkins directly on the tablet, you had to get them yourself

Friendly and attentive team. Has everything you know from McDonalds.

A really good Mac Donald, everything is fresh and tastes good

Great service, very quick delivery...We only ordered ice cream. Extremely polite and attentive staff. Pleasant atmosphere. Nothing to complain about

Dirty tables, floors and toilets. Service was unfriendly, the food was brought without comment and no comment if the product was forgotten.

One of the best Mc D. I know. Clean, good service, the citizens are also very good. The restaurant manager does a good job.

Tables and seats are mostly dirty unfortunately😢 otherwise it would be too good here. PS: Please note the 1.5 hour parking time

Tables are often dirty and no one bothers to wipe them properly. Employees prefer to stand in groups of 3-4 and have a laugh. If the shift manager is on site with the c class, then it's better to turn around straight away. The food won't taste good and everything will be dirty.

You got to keep your expectations in check, a McDonalds can only be so good, but this one does everything more or less right. Food is good and fresh at best and adequate at worst, so better than your average McDonalds. Service is also fast and the location is also decent, cant really complain about that either. Overall a good McDonalds but nothing to write home about.

Stupid driveway. And construction site in front of the door.

Standard McDonald, small expensive burgers and high in calories like any other. Only the fries 🍟 were very limp, as if they had been thawed and warmed up. The toilets were very dirty. After I reported ea, a service worker was immediately assigned to clean it😅

Food was as it should be. Just typical McDonald's. I thought the service where the food was brought to your table was great. No more standing with your legs in your stomach. What I didn't like was it was very dirty. The table was stuck. The toilets were very dirty.

The fastest McDonald's I've ever been to

Fries only half full at 4.29 per serving

It was clean and the service was good.

I loved my Lehfeld dinner before the start of work, or after work... <3

I would like to complain about one of your suppliers. Today he delivered an order in Neuallermöhe (Stellbrinkweg/Sophie-Shoop-Weg in 21035) and threw away his bill NEXT to his car. I then pointed this out to him and he picked up the bill and threw it away again after 3 seconds when he thought I didn't see him anymore. I kindly ask you to train your employees again if necessary if they do not know how harmful thermal paper is for our environment. The time of the confrontation was at 2:25/2:30 p.m. on 08/30/24.

Service busy with other things... had to wait forever despite the empty restaurant... apparently it hadn't been cleaned for a long time... wasn't that nice... food was hot and drink was great too...

I have the feeling that the shops are getting dirtier and the toilet was dirty at lunchtime. The food is becoming more and more expensive and the burgers are smaller

VERY HOT ! VERY LOUD BEEPING FROM THE MACHINES!

After years we went to MC again to have breakfast. It is and only remains this mump as a filler when you are hungry. In addition, something should be done about the flies here! Should and is photo is funny.😂

An absolute disaster!!!! With the best will in the world, I can't confirm the review before mine. I regularly visit different McDonald's in North Rhine-Westphalia, the Hamburg area and in Schleswig-Holstein. I usually like to eat at McDonalds. But in my opinion this branch doesn't even deserve this one star. The women's toilet is a pure smelly, dirty toilet. The food was mediocre to not exactly warm. The coffee was medium warm. I will never go to this McDonalds again!!!! Absolutely cannot recommend it. ⚠️ Parking: Beware of rip-offs with valet parking ⚠️ After a meal with a friend, we got a coffee from Mc Café and promptly received a bill for 41 euros about a week later because of the overtime parking. Really now 41 €??? Although I was able to prove with the receipts that I spent the entire period (approx. 2 hours due to the long checkout line) at McDonald's. An objection has been lodged and reference is subsequently made to the following: ▪︎ I illegally parked in a McDonald's parking lot as a McDonald's customer??? ▪︎And I should also be grateful that I wasn't towed away!!!!!????? Really??? Is it customer friendly? I do not think so Thank you for the absolute, catastrophic customer service from MC Donalds and the associated, downright cooperative rip-off by Ai-PARKING GmbH

Nuggets raw. And the cake, I have no idea how old it was, I spat it out! He didn't look good anymore either. And everything else didn't taste good either. Except the fries 🍟.

A very nice place and great service too..

15-20 minutes waiting time PER ORDER, despite the store being almost empty.

Today I was again and unfortunately nothing has changed because the order was wrong. I advise against it

Mcdrive; July 19, 2024 around 10 p.m. The woman at the window was really cheeky and I pointed it out to her. I threw my order away in the trash because I didn't trust the staff. I think it's time to leave McDonald's 😂

I had a problem with the app today, my points seemed lost, I was pretty upset. Then the store manager showed me real customer service! He solved my problem very kindly and saved my day! Thank you very much for that!

Unfortunately it was a very bad store because the toilets were totally disgusting and totally dirty, the whole floor was totally sticky, then we placed an order for 7 people and looked at what was at home and of course something was missing again and even though we asked on site if everything was there and we got a yes, we got home and what was it, half of it was missing called and wanted to put us off, really not recommended with larger orders they are really overwhelmed

Anyone who gets a fine from parking lot monitors. Be sure to go to their website and take a close look at the photos. Two weeks ago I drove in at 6:25 p.m. and was gone at 7 p.m. and had to get something for the family and drove in for the second time at 8 p.m. Now I got a letter saying that I had parked for 1 hour and 35 minutes. I looked at the photos and see the speed bumps that are in the driveway and it looks like I drove out backwards. I tried the phone. to explain to the parking system employee, but then I realized that the monkey would do it quicker. So be careful, look carefully at the photos. Don't let yourself be fooled.

Actually like any McDonald's, just not as crowded

You leave as a customer in good spirits Parking lot after drink and food and don't think that you can only park for a limited time. So fast food means fast and doesn't think about the customer. I have never experienced a parking space being operated by a parking space surveillance at a McDonalds and you have to pay 33 EUR as a penalty for exceeding the limit for 6 minutes. With a barrier or ticket system, this might also be present. Thank you and never again

Significant improvement in all areas.

We ate there with 7 people. The seat was completely glued together and otherwise it wasn't very clean. Only suitable for take away. We won't eat there anymore. It was pretty disgusting

Eating better than before. The ice cream machine is running

6 euros for a mcrib. Last time for me. It's a shame, they're delicious. At the Chinese restaurant I get a complete meal for 9 euros.

Delicious crispy fries... the chicken nuggets are also delicious.

Lately I've been there with a friend for 4 to 9 hours every day. The staff are friendly, table service is great, the toilet is sometimes clean, but there are cases where it isn't nice. Food classic for McDonald's wonderful. The ambience is also good. There are certain places with power supply. Socket and two USB ports.

Very tasty and freshly served... Addendum... I'm so angry... I had an appointment at 5 p.m. here at Mc D and had to wait 20 minutes. We went in at 5:23 p.m., ordered food...then coffee, more coffee and more coffee. Had to fill out a few documents, etc. and finally ordered a delicious latte...it was already 6:50 p.m. We went to the car, talked briefly and said goodbye. It was 7:04 p.m. After exactly 4 weeks I received a request to pay an additional bill of 31.25 euros because I had stood in the Mc D. parking lot for 30 minutes too long. That was the last time I met my girlfriend at McDonald's and I will no longer enter this store with my grandchildren because I would have to end my stay there after 1.5 hours to avoid having to pay a fine again. Hats off and thank you McDonald...that was an own goal

We sat outside but there was no windbreak and our food was blown off the table, it wasn't very clean on the terrace either.

It was my first time eating at MC Donalds and I have to say the store is clean and cozy and I was able to have my food delivered to my table within 5 minutes, I recommend MCs

If someone likes food from plywood, I recommend it. Not only is it expensive, but the portions are even smaller... But actually, it's good because it's not good.

I ordered a McCrispy, ate the first bite and then discovered a green mold spot on the bottom of the bun. The burger was complained about being stupidly dressed up and what was there with it. We got a new burger but no apology.

Fries were excessively over salted. Seats glued. And unfortunately the special glasses that are supposed to attract you were once again not available... At least the employees are still sensible.

Please be careful not to park there for longer than 1.5 hours! I was there with friends, first eating...then drinking coffee...then having a delicious ice cream while chatting. In no time, 2 hours were over. 2 weeks later the fine came for 36 euros!!!!!! You are only allowed there for 1.5 hours to eat and feel comfortable. !!!!

McDonald's really bad, it feels like it takes 20 minutes for 5 orders. I went back and Citizen King.

Rudest employee taking orders at mDrive today. If you choose a job where you will be in contact with people, please pay attention to your language!

Fast food. With all the ups and downs. But okay. It used to be cheap.

Employees you have known for decades. Always friendly

I am extremely disappointed with my last visit to McDonald's Lehfeld 2 in Hamburg. Unfortunately, it wasn't the first time that my order wasn't processed correctly. Despite multiple tips and explicit special requests, these were again ignored, resulting in an unsatisfactory experience. My children only eat cheeseburgers without cheese, without pickle slices, without mustard and without onions. This may seem out of character, but it is their personal preference. We emphasize these special requests clearly with every order. But apparently it's too much to ask the staff at McDonald's Lehfeld 2 to pay attention to this. It is frustrating that despite clear instructions and payment for a specific food combination, my children are repeatedly confronted with unwanted ingredients, or ingredients that should actually be on the products they ordered are simply removed. As a loyal McDonald's customer, I expect a certain quality of service and that my wishes are taken into account. Unfortunately, this expectation was again disappointed on my last visit. It is unfortunate that even after repeated incidents there is no improvement. In the future, I will probably reconsider my orders from McDonald's Lehfeld 2 in Hamburg or visit other branches that are better able to fulfill customer requests. I hope that my review helps ensure that this issue is taken seriously and addressed accordingly.

A typical fast food restaurant with good cleanliness. Food and drinks meet the standard.

Annoyed by a bill for €31.01 due to a parking timeout of 1 minute and 5 seconds (mind you, this is measured when driving up and down the site and does not describe the duration of parking!). The revocation, which I have already sent twice via the ticket system, probably went nowhere. In any case, the company Ai-PARKING GmbH did not contact me within the specified 48 hours or even afterwards. You will also not receive a shipping confirmation for the cancellation by email, as you would expect from a reputable digital service provider. So you're left without proof. So I paid the money before I had to fear further, harsher sanctions because of 1 minute and 5 seconds. Ai-PARKING makes this very clear on the website. Unfortunately, since then I've lost my appetite whenever I see that golden M. Good for my wallet and for my figure, thank you Ai-PARKING GmbH! I've definitely learned from it and now I'd rather snack on an apple or a banana more. It's actually a shame, because the staff in the restaurant do a good job and always served quickly and friendly. The food was always okay. The cleanliness of the seats can still be worked on.

Friday March 1st at 7 p.m. visited the Lehfeld branch. As soon as I entered the store I lost my appetite. Dirty floor, leftover food is under every other table. Table feet look dirty. Benches dirty, there were old fries on them too, salt spread or greasy. The tiles need to be cleaned really intensively. Ordered menu with coupon. Burger pattie lukewarm and dry. Cheese curd isn't even remotely melted. Drink, fries and chicken nuggets were good. Haven't been to McDonalds in a long time. That won't change any time soon. Price performance quality cleanliness didn't convince me.

You don't check your order.... Special requests for the burger were completely ignored, you paid 90 cents for cheese that wasn't on it and the 6 nuggets were simply forgotten. This is absolutely not possible, almost every order is missing something or half of them are simply wrong.

Anyone who rates MC positively has missed something

Prices are no longer celebratory. Burger only lukewarm :-p

Really? 1 minute parking time exceeded?! Over 30 euros ticket... customer service is different!

41€ parking ticket received. I will NEVER eat here again - rip off!

0.5 Cola completely warm and non-carbonated several people have complained. Then you just got more ice cream in! It wasn't drinkable, given the prices. Especially when you're super thirsty!!! Never go there again! Prices are way too high for things like this

Hungry, eaten, quickly, 3 times a year ok but nothing more

The best McDonald's in Hamburg! I am a big fan of McDonald's and have eaten at many of the chain's branches. But the McDonald's in Lehfeld is by far the best one I've ever visited. The service here is simply top. The staff are friendly and attentive and strive to make you feel comfortable. The order is taken quickly and correctly and the waiting time is short. The restaurant is clean and well maintained. The toilets are clean and the tables are wiped down regularly. Overall, I am very satisfied with the McDonald's in Lehfeld. I can only recommend it to anyone who wants delicious fast food again. 👍🏼 Day of visit January 30, 2024 1:30 p.m And February 1, 2024 around 5:00 p.m

These great ordering terminals don't work and the lady at the checkout can't figure out the code either. Another colleague runs through the restaurant with headphones on and is unresponsive. The rest of the ladies stoically repeat that it works straight away but it doesn't, it's a shame I actually go here every day.

I don't know. Somehow everything has subsided a bit.

Unfortunately it takes a while to find a seat. Not because it was crowded, but because it was dirty. Fries in there a little too short. Soft and greasy. Contents in wrap too cold. A pity. It was different there. But the employee was friendly and helpful.

I chose a Mcchicken from my rewards and it was delicious 😋 and the staff were friendly and quick, great

Mc Donalds eben. Man kommt zu bestimmten Zeiten schlecht vom Parkplatz

Schöner Ort mit einer Spielecke für Kinder. Leider darf man nur 1 1/2 parken was ich nicht genug finde. Eine Familie braucht manchmal halbe Stunde um auszusteigen, WC zu besuchen, passendes Menü für jeden zu finden und und und bis zur Bestellung. Am Ende braucht ein nochmal aufs Klo und wieder einsteigen und hat man die Zeit überschritten.. Denn die Kamera zählt ganz normal von Anfang an. Deswegen finden wir zukünftig eine andere Lösung.

Normalerweise mache ich mir keine Gedanken über die Bestellungen bei McDonalds. Ich nutze nur den Drive Inn Service. Den werde ich in dieser Filiale nicht mehr nutzen. Bei den letzten 6 Besuchen hat alles einfach zu lange gedauert. immer dachte ich, dass es ja mal vorkommen kann. Aber dann hat es wieder lange gedauert. In anderen Filialen klappt das einfach besser.

An sich gut wenn man an der Sauberkeit noch etwas arbeiten würde (Sitzbänke) was aber noch in Ordnung war, schlimmer ist das die Parkplätze schon eng sind und die eigenen Lieferwagen den einzigen Rollstuhlparkplatz regelmäßig blockieren. Und wenn man die Mitarbeiter darauf anspricht kein Kommentar geben.

Diese Filiale nimmt leider mehr und mehr ab. Erwarte nie sonderlich viel von Fastfood Ketten, aber im Vergleich zu ein bis zwei Jahren vorher mag man schon gar nicht mehr überlegen ob man sich die seltenen Male noch für McDonald’s entscheidet. Beispiel McRib, es gab Zeiten wo der Burger vor Sauce fast ersoffen ist und dafür war er auch bekannt. Die letzten 4 Male wo wir bestellt haben war exakt „ein Kleckslein“ Sauce auf dem Burger und Zwiebeln mehr neben dem Burger als darauf. Dann stelle ich mich lieber an Tagen wo ich Bock auf einen Burger hab auch selber in die Küche.

Guter heißer Kaffee. Nette Bedienung.

Eine saubere Station, zentrale Verkehrsgünstig zur Autobahn gelegen.Zubereitung und Bereitstellung von netten Mitarbeitern erfolgt.

Nie so einen ungepflegten McDonald's besucht, sämtliche Tische waren nicht gereinigt, die Toiletten waren ebenfalls nicht sauber.

Nun auch dieser McDonald's sticht nicht wirklich raus aus all denen die ich schon gesehen habe. Das doch etwas gutes hat er das Personal ist sehr freundlich und aufmerksam und angenehm. Doch die Pommes waren leider wieder eine Frechheit, kalt lapperich, die Pommes Tüte war geschlossen und ich konnte nicht probieren. Hatte extra ohne Salz bestellt, waren doch mit Salz. Also ehrlich macht bessere Pommes dann gibt's mehr Sterne

Essen ist halt so wie mann's kennt von mecces... Service war soweit ganz in Ordnung und Lokal ist soweit aufgeräumt...

Joa ich mag den Laden. Ist nie wirklich voll und das Essen kommt schnell. Manchmal falsch, aber das stört mich nicht.

Perfect for all occasions in Winter, Summer, Autumn or Spring

Typischer MC Donalds. Leider sind die Pommes selten ganz gefüllt. Immer muss man darauf achten und reklamieren.

Das was man von McDonald's erwartet

Leider fehlt es an SAUBERKEIT in diesem Restaurant. Auch die Toiletten waren sehr dreckig. Hygiene und Sauberkeit Leute!!! Ihr seid ein Restaurant!!!!!

Leider werden die Portionen immer kleiner, aber da kann das Restaurant nichts für... Es war alles sauber und das Personal war sehr freundlich und schnell.

Mein MC Donalds in Bergedorf. Sehr zu empfehlen.

Netter Mitarbeiter, leider gibt es dort kein Spielzeug nach Wahl. Seinen Milch shake bekommt man in einem Kaffee becher serviert, von einem Strohhalm fehlt jede Spur. Versucht ihr erst mal einen shake durch eine schnappeltasse zu schlürfen. PS müsst ihr wissen

Ein McDonalds wie man ihn überall kennt. Personal ist überwiegend freundlich. Bei McDrive aber oftmals fehlt etwas oder die Bestellung ist falsch. Ich kann nicht sagen woran es liegt, ist es streß, schlecht gelaunten Personal, Unfähigkeit oder einfach nur Lustlosigkeit. Bons werden teilweise einfach einbehalten. Ich kann nur empfehlen, immer den Bon zu kontrollieren und immer die Bestellung zu prüfen, sollte man das böse erwachen zu Hause erst bemerken und sich bei denen Telefonisch im srestaurant melden, hört man meist nur ein oh tut mir leid aber es ist nicht unsere Schuld

Habe heute per lieferando aus Aachen hier in Hamburg bestellt. Besser kann es nicht gehen,sehr schnelle und vor allem bei Rückfragen, äußerst freundliche Hilfe. Kann ich nur empfehlen, das Essen ist auch noch super warm,sagt mein Kamarad in Bergedorf.Sehr zu empfehlen👌

Ziemlich voll , lange Wartezeit, Essen war ok,

Bestellte Getränke kamen wie bestellt und schnell. Guter Service. Angenehmes Ambiente.

Ein McDonald's eben. Man mag es, oder nicht.

Der Kunde wird nicht ernst genommen, man hat die Wahl zwischen Tischservice und Abholung und man entscheidet sich für den tischservice, muss aber abholen, mit der Begründung, dass der Service es für unnötig erachtet, für die Bestellung zu laufen. Eine Frechheit!

Halt McDonald's wie jeder andere. Qualität war gut und alles lecker. Dankeschön

Pommes sind grundsätzlich labberig

Sauber. Freundlich. Hat geschmeckt.

Guter Mc Donald. Parkplätze vor der Haustür! Jetzt mit HPC Lader für Elektrofahrzeuge.

Die Burger waren beinahe perfekt und die Bestellung war sehr schnell fertig. Außerdem war alles da, die Pommes waren heiß und die Cola die richtige Menge Eiswürfel. Insgesamt sehr gut.

The floor needs a through cleaning. It’s like skating on grease.