McDonald's in Hamburg

Really nice employees. Rare in Germany these days

Waited an unbelievable 25 minutes for an ice cream and a burger while the bored staff chatted in three groups and worked very slowly Zero points for service. Food good as usual

The service is disgusting, I understand that a lot of people lost their order, but instead of collecting my order and giving it back, they kept collecting it and only after the second remark did they collect it and give it back, everything was already cold, I waited about 30-40 minutes,

Outrageous waiting times! That doesn't work. I've had to wait more than 30 minutes several times for Pommer and Coke. I want that to be changed.

Food is actually always okay but waiting at least 30 minutes for food is not optimal for a fast food chain

So the food is just like any other McDonald's branch. Sometimes better than worse, always a matter of luck. What I can't understand at all is that I've been waiting here for 20 minutes for 3 cappuccinos

Food didn't come and we paid €40

I wait a long time, the staff is always shouting and I waited 40 minutes

I waited 25 minutes for my order in a half-empty restaurant. In the end I received the wrong order

Went to McDonald's after a long time (don't have to go back for a while): Got a soggy double cheeseburger meal. It also tasted like it had been eaten before, and was cold! The still disgustingly tasting "syrupy cola" without carbonation. Then they said "touchscreen boards" where you're supposed to order, instead of developing an app that lets you order and pay at your seat using your smartphone. This global corporation is getting more embarrassing and worse with its offerings every year...

We waited over an hour for our food. This is supposed to be fast food... The staff was overwhelmed.

Mcdrive is fine. However, when you get a Mcsundae, the staff puts in so little ice cream, they save so much, it's really unbelievable. Sick people rip off. I just ordered something and there was hardly any ice in my McSundae. What are they actually thinking? But the main thing is to do the work quickly and quickly. Don't go there anymore.

Absolute impudence from the store. Give out a burger without meat (big tasty) and a completely wrong one! As a gesture of goodwill, we were offered two burgers with meat for an additional charge of 3 euros. Just cheeky! Really anti-social behavior! This store is going to go to the dogs! Never again

No. Too long waiting times. Fries not cooked through

First Mcss I know where you wait 20-30 minutes for your food at any time. Then you'd better have a kebab.

Despite ordering twice and booking table service, I had to pick up my food myself from the uncleaned counter!

This is where I was after the first date with my now wife. Extremely emotional McDonalds for me. McDonalds is generally a nice, tasty place to eat. Always nice to be on the move. hahaha. ILDU, Alona holes <3

Just McDonald's. In my personal experience, the service here is worse than average. Otherwise the food is always the same at McDonald's. You like it or you don't. Drive-in and play facilities for children available. Unfortunately, the interior is often rather dirty.

Cold fries, cold burgers - as so often. At a cost of 21 euros for two Mc menus. The very last thing.

The fries are not really wobbly and hang. The burger looks like it's been sitting there for hours. The Sprite no longer has a bit of carbon dioxide.

So a Persian lady was just there at the drive counter. Ordering alone easily took more than 20 minutes. Then when you get to the payment you can't even pay because no one comes. When the money is handed out, they politely say we haven't paid yet, but are then asked to go back. I just thought I would like to pay when it is served and suddenly the employee says ciao ciao and takes the food away. I've never experienced anything like that before. And I'm very disappointed about it. Wouldn't recommend anyone to eat here again. Waiting time of easily an hour, just too much for a fast food chain. Oh, plus you can easily see three rats running in the yard.

Having to wait a long time at the drive in and getting the completely wrong food that wasn't ordered. Unfortunately it was only discovered at home

Unfortunately, you now have to wait 20-40 minutes for your food because the staff can no longer keep up with the orders. Otherwise the food is OK.

As always at McDonald's, it was good.

The restaurant was very very dirty. Citizens were lukewarm

MC of a different kind. Cold citizens, fries without salt, incomprehensible employees - dream (not)!

Pancakes were dry and probably warmed up twice! It was around 9:30 am. AS ALWAYS, the related ordered products were missing. There was 1 vehicle in front of me, it was easy to see through the second window “how many guests were being served/waiting inside the branch, but I still waited 17 minutes.. and unfortunately that wasn't the first time. It always takes forever here and there are always a lack of paid for products, which you usually always notice... when you're no longer there! I cannot understand this CONSTANTLY poor service quality and the demands they place on themselves!

Ordered to take away, Curly Fries were almost raw, but unfortunately they weren't baked through. The deep fryers have a timer, but it doesn't help if you take the basket out earlier so that the orders can be ready. Uncool...

Floor very slippery everywhere, very dangerous with children but also for adults, all tables dirty!

A McDonald's like any other, but with nice and helpful staff.

Constant, eternal waiting times at the drive-in and almost no one can speak German properly

You pay a service fee and a not exactly small delivery fee and wait more than 90 minutes for the order to be delivered. The excuse is that you as a customer should deal with Lieferando. Greetings from the service desert in Germany. There's nothing like cold food. Everyone is looking forward to that.

It's just a McDonald's, not particularly nice, not particularly clean. But everyone who goes to an MC knows that. It's just a shame given the high prices, the burgers are becoming increasingly bland and 90% of them aren't really warm. But every MC customer knows that too. What's really bad is when the bags in the MC Drive are packed incorrectly and there are wrong items in the bag or parts are missing. When everything goes well, it's nice to feel hungry every now and then.

I don’t even know where to start. Wow… just wow. This McDonald’s was hands down the best fast-food experience I’ve had in a long time. From the moment I stepped in, everything exceeded my expectations. The staff were not only friendly but genuinely seemed to care about ensuring each customer left happy. The food? Perfection. My burger was hot, fresh, and so well-put-together, and the fries were the perfect level of crispy. Even the drink machine was on point—my soda was perfectly carbonated and ice-cold. And the speed? Lightning-fast without sacrificing quality. The atmosphere was inviting and clean, with the team constantly working to keep everything spotless. Honestly, this location sets the bar for what fast food should be. I’ll definitely be back and recommending this spot to everyone I know. Amazing job, Mickey D’s team!

Very nice luxury-like atmosphere here. But food is a bit contrary.

My burgers were already cold when I drove away. If I had noticed this earlier, I would have regulated it

We ordered fish burgers and got beef with remoulade

Hello McDonalds team, we also found this branch very good and we really liked the look and feel of it, we will visit you again and visit this very clean branch again. Kind regards 😃🥰🤩😄😍🤑🫡😇💘🌍🌎🌍🇺🇲🗽🇺🇸💜❤️💕💚🧡😘♥️💗💛💖

I come here from Bramfeld and regret it every time. Today was the last time! ALWAYS something is missing!!! What's so hard about it? You don't have to strain your brain cells for this

Extremely busy but also very fast staff. It's just a McDonald's. Perfect for a quick break. Toilets were super clean!

Very noisy in the afternoon because of the children / school end! Extreme caution is required in the parking lot!@!@ Here there are gogo kart car drivers in the parking lot who don't take children or anything like that into consideration!!!

2 defective ordering terminals, which is why there is a small queue when ordering while the employees seem to be bored... At least the order was ready quickly.

Unprofessional staff. Chaos over space. Nobody knows what to do.

Everything as you would expect from McDonald's, good and quick.

The food was very good. The employees are usually in a good mood. And the toilets are very hygienic 👍 Highly recommended 👍👍👍👍

Good McDonald's but you always have to check whether everything is in there. When you order take away something is often forgotten

Fast Foot went quickly and didn't look like someone had thrown it in the packaging... Edit: no improvement in sight...

A shop where I like to go after training

MC D is catastrophic if you need help because it doesn't work at the terminal, as in the normal case you then go specifically to the people behind the counter then scream that you need help and you don't get any..2. No matter which order is larger,... there is always something missing, a drink, or a side dish... out of 7 times, almost every time, one time and the other were missing. Updated 9/14/24 And tried again after a long time and paid in full AGAIN and more than half of the order was missing! Only people who understand next to nothing. If even the boss is already gnawing on patience, that says it all. The best for last !!Pushing the garbage truck without gloves and then immediately picking up the burger again!!...the hygiene there was very hygienic! Conclusion MC?....no thanks, I'd rather go to Citizen King! It's cleaner and quality is the order of the day! __________________________________________

Counter area often very unclean. Fries etc. are on the floor.

If everything went, the taste wouldn't be great, other mc tastes better

At McDonalds you know what you are getting. Nothing more, nothing less

Stop at McDonald's! Hungry, order, eat, go. Nothing special! The toilets could be kept cleaner... In addition to cleanliness, soap and paper are actually a MUST! Make an effort - others can do it too! Thanks

I ordered a fish burger without sauce and with ketchup instead I got normal sauce. When I pointed this out to the staff I got the burger back after 10 seconds and they simply scraped off the old sauce and smeared ketchup on it, let's assume it was me allergic to the sauce and there are now remains of the sauce which could be clearly seen and tasted and this would result in an allergic reaction who would take responsibility... INSURANCE!!!

Great service and delicious food 😋

Burgers sometimes only lukewarm.

We sat outside and ate and were served at our table. All the ingredients were fresh.

Always comfortable, clean, tasty.... We visit only this McDonald's Thanks a lot all employees

Stop McDonald's. You don't have any great expectations. I tried it again out of necessity after a long time. Unfortunately everything is still so sticky and this time the cheese wasn't completely melted, so the whole thing was lukewarm. But the whole thing came to the table quickly. Conditionally recommended!

Ice machine never works, fries taste like oil.

The worst McDonalds in Germany. There are just incompetent people who forget something every time. Never again

I paid with points and then it takes longer

A good McDonald's, where the ice cream machine actually always works! The tables are often dirty and greasy. Large rooms with lots of places and there is even a small playground outside.

By far the MacDonalds with the most incompetent and unfriendly employees

I've been eating here for years. The food is fresh and the service is excellent But there is a small Iranian man working there who has disrespected the customers many times. He is very racist and rude. And because of him I will never go there again

McDonalds with drive through. Standard, easy to reach. Just McD.

The food is reliably good. The staff are very friendly so always recommended!

Just normal McDonald's. You know what to expect. Staff is nice, food as usual.

Unfriendly employee harasses the guests and tells them to order from the machine, there are only 3 people today. The whole thing is also friendlier

Okay for the appetite. Long waiting time for a fast food restaurant, display for finished menus broken. Staff rather grumpy

The manager is so unfriendly and arrogant that you feel more like a nuisance than a guest! You don't feel comfortable anymore! A pity!

Were at McDonald's in Poppenbüttel. You order the goods via a terminal and are assigned a number. When the number is called, you get your food at the counter.

I ordered on the PC with a 100% Groupon for 20 nuggets. I waited almost 8 minutes while there was little going on in the almost empty restaurant with around 10 employees and around 4 customers. You just can't call it fast food anymore. I had to wait 6 minutes longer than expected and therefore didn't get my next connection on time. There was hardly anything going on at McDrive. I don't know why it took so long, but if it takes them almost 8 minutes, they can't get anything done with a lot of customer traffic in 30 seconds.

This is the most disgusting McDonald's there is. Dirty, unfriendly and the view into the kitchen is indescribable.

Received completely wrong order, plus Mc Bacon and Egg without 🥓 bacon. Absolutely chaotic

Bestellung völlig vergeigt. Mc Bacon und Egg ohne Bacon erhalten und wie bestellt Mc Sausage u. Egg gar nicht erhalten dafür Mc Bacon u. Egg ohne Bacon. Chaos pur

I waited over 15 minutes for my order, this is no longer fast food. The employees are overwhelmed and don't care at all.

Pros: The food was freshly prepared and hot. Unfortunately, an employee had a tantrum. Right at the food counter she screamed at the store manager and wouldn't calm down. The boss responded professionally, but couldn't get his way. The woman kept getting loud and gesticulating wildly. Very uncomfortable. The woman should have been removed from the restaurant immediately. An impertinence for the guests.

This is the worst McDonald's I've ever been to. There was only one person waiting in front of me and I waited 30 minutes for my food. Especially the supervisor, who was arrogant and unreasonable. After I asked how long it would take, he simply asked me to leave and told me not to disturb his work.

Couldn't order my food at the checkout. Simply impersonal and not customer focused.

Very cleanly managed branch! Nice staff and fast service

Were there at 11 p.m., waited 25 minutes for food and then got cold burgers and cold fries!!! The store used to be really good, unfortunately I can no longer recommend it!!!

Waiting time 30 minutes and then cold burgers and inedible fries

Drove 10 km to buy scrambled eggs. No, there are no scrambled eggs today. The mcmuffins I bought instead were totally sticky.

It is a small MacDonalds but very busy

Well, McDonald's. Nothing particularly different from usual. A lot of “residual waste” and you eat like a primitive man. Well the kids like it.

Something is almost always missing here The staff is also unfriendly when you point this out Unfortunately the nearest McDonald's near us...

what you aspect, good but not more could’ve been a bit fast faster, just because it’s supposed to be called fastfood

This is a very good McDonald's, The food is delicious and the drinks too. The only problem is that they always have problems with equipment and they don't give food for a long time. One time I ordered food and they didn't give me my food for 2 hours. I had to ask them 5 times if they would give me the food soon, but the answer I got was "Sorry, we have so many visitors and blah blah blah, we'll give you the food soon." receive. If you have a lot of time and nerves then go to this McDonald's.

It's unbelievable how you can run a franchise store like that, you can't even sit down, the employees have to see it and report it. You can’t run a McDonald’s like that.

...just a burger shop, if you expect delicious quality and service here, you're wrong: Simple but overpriced quality of products from questionable origin. The guest is allowed to work here in order to finance many cost-effective employees. Faucet sink in men's toilet broken In order to quickly and unsustainably fill up.

I occasionally pick up 6 chicken Mc Nuggets with sweet and sour sauce, Mc Rib & a large milk shake here to take away on the way home. The Chicken Mc Nuggets have been a bit flimsy for a while now, but since the wings are no longer available, they're still one of the best.

If I could I would give 0 stars, Spent €80 today, waited 20 minutes for the food, there was no chocolate sauce or 1/3 of a teaspoon in the chocolate iced coffee, politely asked a snotty lady who said we had no more sauce, A bald foreigner with a beard came from the side (description only so that the management would react) and shouted at me, as a woman, throughout the whole McDonald's that they always do it like that in the branch and that I should leave and gesticulated wildly with my hand . So that the customers all looked shocked, I've never seen anything so anti-social!!!! Never again

The McDonald's of my childhood has long been lost, what remains is a non-functioning store with overwhelmed staff that can hardly be surpassed in terms of unfriendliness. The quality of the food and the external appearance of the store, for example (broken faucet in the toilet) It just shows that savings are not only made on staff but also on quality and ambience. I wouldn't advise anyone to eat there, and I can only recommend McDonald's as a brand to check its standards and get things straight!

How can you give yourself the right to close half an hour early? It closed at 2 a.m. and the doors were locked at 1:26 a.m.... outrageous... even on a Friday...

Zum zweiten Mal habe ich für meinen Enkel ein mc menü geholt wohne nicht weit entfernt .Daheim habe ich festgestellt das wieder etwas fehlte . Mein Enkel musste die Pommes sowie Chicken Nuggets ohne Ketchup und Soße es .Nach der sofortigen Reklamation und wieder hingehen bekam man dann denn fehlenden Ketchup sowie die Soße und ein sorry . Mein Enkel hat es da es kalt wurde in der Zeit ohne gegessen . Mc Poppenbütteler Weg ist einfach nur das letzte .

The snacks are always delicious while you wait.

It's just a McDonald's Food 4 stars because price performance is good. You should take into account that it is fast food. McDonald's tastes the same everywhere.

Unfortunately, something from the order was forgotten again and was only discovered at home.

Employee spilled drink on my son's clothes. Although it doesn't excuse any reaction to cleaning or Reimbursement of the meal. Miese Art had to ask the branch manager for written confirmation of the incident. Lucky for you we're not in the US......