McDonald's in Bremen

With such indifferent treatment of customers, I forego another visit.

Became far too expensive! 1x cheeseburger €2.30 that was once €1 what's that.

I found 2 hairs in my ice cream and they didn't want to give me a new one, it always stinks here, the staff is very mean, I wouldn't recommend it to you!

Great store, very nice conditions, best big tasty in the world

Fast food and very nice staff always happy to invite you

Very clean restaurant - very friendly staff. Everything went very quickly and the food was great! 🤩

It's really UNBELIEVABLE that this store (not McDonald's as a whole) constantly changes its opening times without any announcement, be it online or on posters at the store, the staff becomes ruder with almost every visit and, if in doubt, you don't get what you order and pay for has!!! The second worst McDonald's I've ever been to in the world!!!

Ordered to MC Drive. Waiting time too long for the small number of businesses. Then the order was initially missed. A water instead of a burger, complained. We then got a bag, noticed in the hotel instead of 2 citizens ordered only one in the bag and then all for 15 euros. Total bankruptcy

It's just MCs nh what can you say about it, it tastes the same everywhere

Great, I'm always happy to come back. Everything was good and the food was fresh and my fries were hot.

Everything OK. Even toilets were clean!

Food was cold and the entrance was so slippery that you could slip there

Crisis ordered a mcfraple, got Schocko milkshake, went in to exchange it and told mcfrappe 5 times that he made me vanilla milkshake 😭??? I still don't have a mcfrappe so you have to manage to get the order wrong twice

No matter what you order, it is ALWAYS wrong or missing something. You can't do that well with an apple turnover or a shake.

Incredible! I thought the McDonalds at the train station would have been a low point in terms of service and quality. No! Here in the Vahr they manage to surpass everything. Tables are sticky, employees don't understand German and are extremely unfriendly, even the fries weren't really fried but just thawed. Staff don't work in a coordinated manner, everyone runs around like headless chickens. Toilets dirty. To protect yourself and your family, this branch should be closed IMMEDIATELY.

The waiting time always gets longer, no matter during peak time on Sunday evening or normal time. It looks like everyone is very busy but with chaos. The information on the screen is not reliable at all. According to my understanding of McD, there are defined preparation times and KPIs. The employees in the store press the button for ready for collection and then the preparation begins! The order is issued but with missing items happens from time to time. You really have to unpack it again after picking it up and check it again! Not sure if we're really out of luck or not, it's hard, the toy we chose for the Happy Meal is usually not available. What was annoying was that you didn't get any notice and you just got the Happy Meal without a gift. A question as to whether an alternative would be better than not! Sometimes you can get a cold burger too. So compare to other McD stores, it's a disaster here. The second star is only because it's called McDonald's and the food is still ok according to McDonald's standards.

Disaster: McPlant Burger and McPlant Nuggets ordered, it turns out: both meat, also confirmed by the staff. You can think what you want about it, but that MUST not happen. Was my last time here.

Things are constantly being forgotten

That upsets me every time. The employees are of no use, something from my order is always missing and I have to wait forever. CATASTROPHIC!!!

Pure incompetence. Order ready to be picked up, watched for 10 minutes as the order was prepared. So far the employees have not made a single order correctly.

The employees hardly spoke any German and they kept forgetting the wet towels for the McRib. A shame!

After 20 minutes I went to the checkout in McDrive. Nobody speaks to you at the checkout. You stand and wait until you actively speak to an employee. The older lady at the counter has no sense of service at all and responds stroppy to a question about whether you can pick up the food directly here. Just get in line at the mcdrive again. McDonald's should react quickly. People who order at the checkout are rudely urged to go to the machine.

This McDonald's has never disappointed us. The food is always hot, the fries are salty and we never had to wait long. In our presence we have always met committed and friendly employees. Always happy to come here :)

Very nice staff, especially at McDrive

Unfortunately it takes far too long.

Chaotic conditions are the order of the day here. Supplements are often forgotten in McDrive or the very limited knowledge of German by some employees leads to misunderstandings. In addition, nobody manages to change the poster outside before 9:30 a.m., so you can only check the available dishes in the app... Update 2024: Things have gotten better. The shop is now reasonably organized and the food is ok too. In addition, according to a former employee, hygiene suffered massively due to bullying. With a little research the article is easy to find. I don't know if a link is allowed here, so it's better to search for it yourself. ;-)

The place is okay, the parking lot is large enough that there are places even in the face of heavy traffic. And the food is like in every McDonald's ;)

McDonald's, what can I say about that, is available in a few nicer addresses in Bremen 😀

A very nice, older, dark-skinned gentleman who serves customers! ;)

It's far too expensive and smaller portions like before, €30 spent for two people

I've rarely seen something so unfriendly, screams into the dive, looks arrogantly to the side, disgusting, I just wanted a burger

When ordering larger items, always check that everything is there because they always forget things, or in my case just half the order! Just spent money for nothing!! Thieves.

They have never managed to issue an order correctly. Something is always missing. Half an hour ago I had a colleague pick up food and instead of the large side dish as stated in the order, the drinks were only 0.25 liters instead of 0.5 liters. Not even that works.

Cleanliness was an absolute disaster, including the toilets etc.! The floor is sticky, the tables are dirty and the air…….. Never again

They give out far too few fries

The lady with glasses is very unfriendly, she complains to the employees and also the guests an absolute no-go

Pure disaster, long waiting time at mc drive, order not complete, wait again and then you quickly lose your appetite.

Super, and good service and very fresh :))

very slow mc drive. even though nothing was going on. very typical here

Only 2 of 3 items (!!!) were packed here. Instead there was almost a kilo of napkins, but of course I wouldn't assume that someone didn't want to make fresh fries.

Und wieder einmal habe Ich mich von den Kindern übereden lassen diese Filiale in der Vahr in Bremen aufzusuchen. Am 1.Schalter sitzt ein völlig gelangweilter Junger Mann wie im Wohnzimmer mit den Füssen auf dem Tisch und fragte mich ob Ich hörprobleme habe !? Er habe so laut sprechen müssen und das nervt Ihn schließlich. Am 2.Schalter rief mir eine Junge Frau im Ton wie auf einem Kasernenhof zu das Ich sofort weiterfahren soll. Warten da. Ich verspreche nie wieder diese Filiale zu besuchen.

Unfortunately this is the worst McDonald's I know. Very long waiting time, even though there is at most 1 person in front of you. Fries were lukewarm and not salted. BicMac was freshly prepared, but unfortunately some of the meat was partially burnt.

We visited on August 21, 2024, at 5:50 p.m. Unfortunately, I did not notice the feeling of a cozy atmosphere. I would suggest that the management of this institution pay attention to creating good conditions for the employees of the institution. If the employees are comfortable and cozy, and they feel uplifted, then the visitors will all be satisfied. Minus managers. The employees felt very tired and exhausted, they had the impression that all their energy had been consumed. Therefore, they were not attentive to visitors and orders, they were a little confused and forgot, the food was cold. I have no complaints about the employees, I believe that they did everything possible. I love 💝 McDonald's! Of course I will come again! I really hope that the management of the institution will take this into consideration. Please, it wouldn't be a bad idea to play music that creates a cozy atmosphere. Please, let the food be heated enough. And it is important that the napkins lie within easy reach, preferably on the table. The impression is that there are no napkins in the restaurant. Thank you very much for your understanding, see you soon 🤗🤲🕊️💐💎🌹🎁.

It's really stupid when the order suddenly gets lost.

My Mburger didn't have any röstswiebl

No cutlet in the cheeseburger, broken sheikomat, almost an hour of waiting, drama, In d. Vahr 68, 28329 Bremen 36 m

Our order from the terminal was not processed. Waiting time over 30 minutes. Then they apologized with free items.

A would-be boss garden dwarf is very unsympathetic and really aggressive, as if she is being forced to work

The waiting times are unreasonable. You can expect 25 minutes or more.

At night it's a catastrophe, at least on August 1st, 24, someone cleans and one of his colleagues does schat2r and the food waited 25 minutes for 2 citizens

I won't visit again. Every time something is recorded incorrectly with my order.

This time the Big Mac was us in advertising. Very high, hot and delicious. It should always be that way.

You can order to your table (I never did). Boy, they make more ice cubes than Coke

This store has been open for a long time, but the waiter's attitude is very bad, he doesn't know how to say hello, and he ignores the customers while standing in front of the counter. It's quite rude. The floor is untidy, full of shoe prints, and it hasn't been cleaned for several days! ! Much in need of improvement. But the food remains of a high standard.

Bad Wait 25 minutes and everything is wrong. Such a .....

Service is getting worse and worse at this McDonald's branch

Extremely long waiting times for standard orders

There seems to have been a lot of staff changes a while back. Since then, the entire team seems to be overwhelmed when there are more than five orders in the system. Burgers get mixed up or fries get cold before the order is complete. When guests then complain, chaos breaks out because the new things that need to be done don't appear in the system and everyone in the team reacts completely confused. The peak was reached recently when there were ten orders outstanding and three complaints. It was a helpless hustle and bustle with many helpless but mostly inactive employees. After 30 (in words: THIRTY) minutes with no prospect of food soon, I just wanted my money back! The mood among the rest of those waiting wasn't any better. When I asked for the shift manager, I was only smiled at - no one behind the counter seemed to understand what I was saying! This is irresponsible towards the guests AND the employees, because both sides are left hanging by lousy management! I had to ask for the shift manager four times with increasing volume until one of the employees identified themselves as such. This person was within earshot the entire time, but had obviously chosen to ignore me the first three times. I really don't enjoy escalating things. But I didn't know what else to do in this situation. And I wasn't hungry anymore. Therefore conclusion: Never again!

Overwhelmed but hard-working staff

MC Donalds? Like everywhere, you know where you went 👍

Waited almost 20 minutes for 4 burgers (2 x Doube Cheeseburger and 2 x McRib). After about 5 minutes, the display shows that the order is ready for pickup. In fact, they haven't even started packaging burgers yet. 10 minutes later I asked the young waitress in a friendly manner and received the following answer "The display is broken, I already said that." When I asked her who, she turned around and went into the kitchen. More customers now complained about the long waiting times and the unfriendliness of the employee. But these customers were also simply dismissed with the words “we have a lot to do”. I received my burgers after waiting 20 minutes. As it turned out later (at home), two of the burgers were also wrong. Instead of double cheeseburgers, just simple cheeseburgers. My conclusion: The staff there is completely overwhelmed and at least partially out of place. Kitchen: crap Service: crap

Unfortunately, they are becoming increasingly unfriendly and make you wait a long time. When you asked for compensation, they just cheekily said no. The quality also drops.

If you forget a drink, it will not be refunded

If I could give zero I would have done so, don't stick to the opening times!! The boss is really rude and doesn't pay attention to the customers.

The worst McDonald's, you almost always wait at least 30 minutes and are unfriendly.

We waited an extremely long time for our food to arrive. Unfortunately, the shift manager was extremely arrogant and unfriendly to the employees and customers. I felt really uncomfortable when the order came wrong and the shift worker definitely didn't shout anything nice in a different language...creepy

The food was ok so far. When things have to go quickly, it's just great Ambience was clean and everything was good. The service was ok, the food was brought to our table.

Call yourself a slow food restaurant! For a menu for €8.99 in the drive thru, I was supposed to drive in front of everyone so that the statistics were correct and I had to wait 15 minutes. Yesterday when I pulled up for 5.99€ 2 cheeseburgers, fries and cola and there was no one behind me it was the same game. When I asked why I should drive up, they said that they weren't allowed to do otherwise and two people even had time to answer. Once inside, the order is clicked “ready for pickup” after about 1 minute and you wait 20-40 minutes. But you can see a lot of Cameleons sneaking behind the counter, not knowing where anything is. Since the ownership changed it seems to be all about numbers, the employees are not properly trained and have learned standard sentences by heart. Very, very sad development within the last 3 years! You only had to drive up if you ordered more than 4 menus so that those behind you came quickly from the farm with standard products. Here you are overwhelmed with a menu.

Drive-thru Fries, cheeseburgers, nuggets = 20min waiting time. I'm done with the store 🫠

Everyone has to know what to eat Service is catastrophic, every bakery I go to is quicker and tastier. They weren't even able to collect the money, let alone process the process in any way, so I left again Ambiance, newly designed McDonalds.

20 minutes waiting time for 2 cheeseburgers and 2 chicken burgers then when I asked why it was taking so long I was insulted and they took my money out of the cash register and threw it on the floor and I was insulted by the employee, a rude little brat... oru.sppuuuuu

Ordered an iced caramel latte costing 4.19€. It took them 15 mins to inform me that the machine was broken. I asked them to return my money and they managed to pay me back only 4.18€. One cent is not too much money, but it just shows how much they value their customers for mistake of their own. They were hardly apologetic for the mistake of their own.

The food is like any other McD. However, it repeatedly takes an incredibly long time for the food to be ready. This is independent of the drive thru or if you order in a restaurant. What's irritating in the restaurant is that the display immediately says that the food is ready for pickup. However, it never is. The service time is probably evaluated better than it actually is... I would like to see simple processes with an ordering counter back 😅

Staff unfriendly. Customer is being screwed: Free Egg McMuffin was only free when asked. Where is the saucer? Waiting time 12 minutes after entering the restaurant

Ordered ice cream and had to wait half an hour and ask again. The ice cream was finally ready, but it was already half melted, very poor service.

Waiting 30 minutes for a menu isn't possible at all! And then even less than lukewarm. After complaining, all you get is a “thank you”. Tables were totally smeared. Never again, not recommended!

Never experienced anything so unfriendly. We ordered drinks at the ordering terminal at 8:18 p.m. and at 8:40 p.m. we still had no drinks. At 8:43 p.m. we went to the staff and complained. We waited over half an hour for drinks. How can that be???? The store wasn't even full yet

Food and service don't deserve a star at all. Waiting times behind the Autodesk even though it wasn't crowded. Orders are brought to the car incomplete. And if you then go to the counter and say that goods are missing you will only be shouted at. Not a word of apology or anything like that. And this isn't the first time. I don't need to write much about the quality of the food. After 20 minutes I had to “take it away” again. This store is really disgusting. Never ever again🤮🤮🤮

Just McDonald's. Nothing special, a standard restaurant. The parking lot is designed quite awkwardly because you have to drive in circles twice to get in and out of the parking space. And it is very small and narrow.

Just rubbish... you wait 25 minutes for the burger and then it comes cold... fries and cold... just ridiculous!!

Absolutely not recommended there!

I can only recommend this restaurant, we have been there as a family several times on Sundays and have always received friendly and quick service. Even beyond what they were supposed to offer customers. We will definitely go back there again and again!!!!!!!!!!!!

Check EVERY item in your order! The employees there are incompetent and often even forget to pack several things!

Inconvenient that I have to order everything through a machine.

For me, as well as for two other customers who had just ordered their food, pickup was signaled on the display at the same time, even though they hadn't even started preparing it. So you stood useless in front of the pickup counter for 5-10 minutes 🫤

Waiting time for an ice cream was almost 30 minutes

I ate there today and yesterday and the fries were slightly warm, sticky and strangely soft. Burgers are also kept warm forever. Toilet like in all McDonnalds... we in the zoo, even the train station toilet smells better. It was the last time I was here. Really bad shop, especially for the coal you as a customer have to expect a decent product.

Delivery via Lieferando worked, but that was it. Royal TS cold and dry like cardboard! The cheeseburger as well and the fries cold too, of course! 🤢 Everything is inedible and money wasted! 😮‍💨

I'm there about once a week. At lunchtime there are sometimes very long waiting times because there are only two cash registers. The cleanliness also leaves something to be desired. Nice service and standard quality of food. Addendum: There have been dozens of bad reviews for years and instead of getting better, it's getting worse. The franchisee should be ashamed of themselves!

One or two people can still go (waiting time approx. 15-20 minutes outside of peak times), but beyond that it becomes difficult (approx. 45 minutes outside of peak times). Do not put together exotic menus outside of the standards from individual components (otherwise 60+ minutes outside of peak times). It's best to use whatever coupon is in the app anyway, without any changes. Cash payment and reusable cup return approx. 15 minutes additional waiting time. McDrive significantly faster. It's best to come by car straight away. Thank me later.

This McDonald's is partly a disaster. The floor is often unclean. The toilets are often not very pleasant either. We often had things missing from our orders. Be sure to always check. Waiting times are often very long... Regarding the food: The quality of the food on site is generally good. But there is definitely room for improvement.

22min waiting time for an order of €8.99. Then another cold burger. Toilets smell awful and tables are greasy. Failed across the board. Regret leaving money here.

I don't understand why this location is still open and busy!! I would love to write something positive, I like to write good reviews, BUT: The Bigmac has worse fillings than a simple hamburger. Hardly any sauce, the salad is to be found. And the fries, have they even seen the inside of the deep fryer? I don't believe! Hamburger Royal TS, here the T stands for tomato and the S for lettuce, doesn't it? Again, where was the salad? Extremely disappointed!!! I've lived here for 40 years, so I've always known the shop, it's NEVER been as bad as it is now!!! Rating 3 years ago: I used to love coming here, but for some time now the burgers have been slammed in your face... It's a shame... Do you only have people in this store who don't really feel like working?? Sorry, but it has to be said...

I was here at Mc Drive. The order was taken quickly and I received my food in no time.

I don't have to say much more about McDonald or Simply bad quality

Nicht mehr zu Empfehlen da zu Teuer und der Geschmack unmöglich geworden ist. Mich sieht MD nicht mehr wieder.

es gibt in bremen 2 saugute mc donald's filialen. eine ist in habenhausen und die andere ist hier in der vahr. einziges manko : fast food ist hier nicht super fast ... wenn die damit etwas schneller werden würden, könnte man diese filiale als die beste in bremen nennen.

Schlechter Service unfreundliche Mitarbeiter die Hälfte der Bestellung fehlt oder ist komplett falsch spricht man sie Drauf an wird man noch angepöbelt

Der wirklich schlechteste MC Donalds in dem ich je war. Es fehlt jedes Mal etwas bei der Bestellung und Freundlichkeit wird hier klein geschrieben. Durch Sauberkeit sticht der Laden auch nicht hervor.

Wusste nicht, dass Sprite heutzutage wie Sprudel schmeckt