McDonald's in Frankfurt am Main

So you can't go wrong anymore. Sour cream was forgotten, the netted potatoes were ice cold, my Big Tasty was ice cold, the double cheeseburger was ice cold and had no onions or mustard, but the 6 nuggets were burning hot. I called 7 times to complain about this, unfortunately no one answered the phone. In general, apart from the nuggets, the food had a very unpleasant bitter aftertaste. Why did I actually wait 10 minutes at the McDrive counter?

McFlurry best nice full nice lot cookie dough Toilets a bit whack

Always busy, so sometimes not very clean, but still quite fast delivery.

It was better before. It doesn't taste like it used to, it's prepared carelessly. Long waiting times.

I've never experienced anything like this in a McDonald's. Whoever has responsibility there does not belong in the management level. I was there last Saturday it was so full and they couldn't handle that amount of people. Either you hire more people or you draw a line somewhere, but at some point there were so many people waiting and no one was served. Those with a lot of orders waited a long time. Our order took over an hour and a half. Outside, the cars were waiting everywhere. Some people didn't get any more orders because they wanted to close even then. So I've really never experienced anything like that. Especially on a Saturday you should have enough people there to be able to counteract something like that. So they really left a lot of sales behind.

Do not order there online or via Uber! We got 3 of 7 items delivered... unbelievable. Unfortunately, it's not the first time that things are missing. I would prefer to give 0 stars.

Used a voucher and didn't receive my burger. Thanks for nothing. 12€ for a small fries and 6 nuggets. Day gone. Best regards

You can't ask anyone for help, everyone is rude in their treatment

Food 10/10 - best McDonald's ever in the area!! Food is always hot and fresh. It's quick and tastes amazing. I don't understand why there are only 3.5 stars here. 5/5!!!!

Everything's cool, there's always ice cream

The food and the McDonalds itself are great on weekdays. But if you order something via Uber Eats on Sunday evening, it is inevitable that a) you will always get the wrong product and b) the driver will not find your place of residence correctly. Hence a sobering 3 stars.

Very unfriendly, annoyed employees.

Not particularly clean Matching cutlery not available Staff not friendly Thank God there are other branches Not recommended in my opinion!

Train station toilets are cleaner and smell better…

Unfortunately I got food poisoning here

McDonald's is always good, especially the late night drive-in in another city far from home. A familiar place, good fast-food, friendly staff.

10:10 no more breakfast. probably already dismantled and no longer wanted it. according to the statement “no more rolls”

You get what you expect. Unfortunately, the ice cream and milkshake machine broke down every now and then, as usual.

Hello Today received legendary table service. Order food and don't get it. Then I went to pick it up, where I was in the first 3! Attempts to contact were skillfully ignored. I then became loud (I would like to apologize for that) then a short conversation took place after I was served. Conclusion: Table service is probably too difficult. Listening when spoken to as well. It was probably too difficult to apologize for the inconvenience. Greetings Thorsten Koch

Not so quiet and there’s an order machine that you could use to order food. So far, good service ( only got one time disappointed by the guy who brings our food that he’s rude )

Food was tasty, service was fast. Atmosphere was a bit boring.

Fresh and tasty food, fast service.

Opening hours are wrong. From 00:00 a.m., only drive thru is possible

JUST DON’T ORDER!! Have tried to order there several times, either the delivery was incorrect or things were even forgotten. In addition, the order was often canceled shortly before it was supposed to arrive and then you wait for your food when you're so hungry and then you're told sorry, we can't make it. And at a time when everything else is already closing and you can't order anything anymore. This store is unbelievable. Even on site, just rude! Leave it alone people. Ordered somewhere else

Large, tidy and clean McDonald's with lots of seating, even outdoor. There is also play equipment for the children and the main street next door is not so loud.

I'm really annoyed. We have just come from the hospital to the MC to quickly grab something to eat. The staff were quick and friendly and the fries were even fresh, but they forgot all the sauces with the dishes. I asked specifically and it wasn't the first time there. Code bk3c-rr8o-5u3t Maybe the employees could do a checkup to learn that this doesn't always happen. I'm definitely annoyed by it! And you pay for it too.

I ordered here on Saturday evening. 1 star for the fast delivery. But the result was very sobering. I've often had a MC rib with too little sauce, but I've never had anything like that before... I couldn't eat it, the burger sank into the sauce and was accordingly soaked. I threw away 3/4. I think the picture speaks for itself. Thanks for nothing.

Great shop. Very friendly staff. Had ordered food with table service. The food is warm and fresh. We didn't manage to do everything, when we went out the staff asked us to wait a moment and then we would get a bag! We've never had anything like this before. A branch that inspires.

Drive, simple order takes a long time. No customers sent to parking position

The food came pretty quickly, but unfortunately almost cold, both Mcrib without sauce and also burnt, and that's supposed to be Mcrib!!!!

It would have been a much nicer atmosphere if the loud discussion among employees...who were probably talking about many important working conditions...hadn't taken place there

Actually a completely normal, typical McD branch - but... There are other branches where the employees are friendlier. Friendliness and service don't seem to be well known, wanted or skilful here - that's why only one service star. The burger preparation - ok, next time I'll take photos. Burgers thrown together carelessly, crookedly and crookedly - that's unfortunately what the Big Mac often looks like. The McRib is either drowning in sauce or is dry and just saw the sauce fly by. Sprite without sprite syrup was complained about - wordlessly, simply replaced without any facial expressions/reaction. The cleanliness in the restaurant is okay.

Attention, the opening times apply exclusively to McDrive!! The restaurant closes at 00:00. When I asked at the McDrive window whether the restaurant was closed, the obvious answer from the restaurant manager was that I should get in line at the back and that from 12 onwards there would only be McDrive. He didn't care that it was raining heavily - quote: "What should I do?". Food ok. McDonald's.

Absolutely bad at peak times. Long waiting times to still get cold food. If there are few people there it's fine. Conclusion: Don't come during peak times

I ordered a box of 20 chicken nuggets and a large cappuccino. I waited like everyone else. When my order was shown as “ready” I went to the front but my order wasn’t ready at all.

Catastrophe! I ordered breakfast to go online from Drive In. The employees are so slow that you don't get breakfast until they get there. Instead, just a roll that can be ordered at any time. I rarely go to McDonalds and will be there even less often now, especially at this branch.

I waited half an hour for my online order only to be told it was too old and it had already been sent away. I never got my money back or my food, only former homeless people work here. N*gg#r who are good for nothing

May 28, 2024 12:09 am Employees at the checkout are an absolute disaster, sorry, but the employee is greeted in a friendly manner, he simply snatches the piece of paper out of my hand. If I had picked it up, you would think to yourself, what is going on here, then he takes everything apart and smashes wildly into the buttons on the cash register into the touch system with pure aggressiveness and facial expressions and gestures as if I were pissing him off that I wanted to eat something. It doesn't work at all. Gesturing around wildly and making such a fool of yourself, it's best to cancel immediately, hey, please if you can monitor the cameras for this branch, the dear McDonald's team will give you this, of course you can see it on the camera

Seems pretty stressed. Apparently he hasn't slept yet from the weekend. Might have taken drugs and started locking all the doors at 11:15 p.m. and banning trays and shouting that they were about to close. Only to take away. I'm disappointed. Thank you McDonald’s thank you very much for nothing. I've been a regular at McDonald's since I was a child. But now I'll probably have to choose my chicken nuggets at Burger King

Good, quick service, nicely decorated. Delicious food, everything served. This time there was even more in it than ordered.

Actually good. I don't think it's a good thing at all that you can no longer go in at night and have to order at the drive-thru (even as a pedestrian). If it were different I would give it 4-5 stars

Nice parking area. Food isOK, but a bit crowded and not always clean, specially the toilet is very dirty.

Ordered from the Mc Drive menu. At home I opened the Cola Zero, just carbonated water. Apparently the syrup was empty. Thanks.

If I can only give 0 stars, I would have given zero. Today I was taught again not to buy anything in this store. Due to time constraints, I shopped there for the family and had it ready again straight away. The vegetarian nuggets were absolutely amazing. Not because they are vegetarian but because they were a colorful mix of old dried out ones and a few fresh ones. The large fries were, if at all, half full and the toys for the happy meals only seem to have half the selection as the new standard. The ordering terminal hangs and takes what feels like 5 seconds to load between each “touch”. Simply no longer recommended.

Today I was taught again not to buy anything in this store. Due to time constraints, I shopped there for the family and had it ready again straight away. The vegetarian nuggets were absolutely amazing. Not because they are vegetarian but because they were a colorful mix of old dried out ones and a few fresh ones. The large fries were, if at all, half full and the toys for the happy meals only seem to have half the selection as the new standard. The ordering terminal hangs and takes what feels like 5 seconds to load between each “touch”. Simply no longer recommended.

Absolutely unclean, dirt everywhere on the floor

We had to wait an interminably long 20 minutes for our food. It is so cold in the restaurant itself that you can only sit with a jacket on. There were rats running around in the parking lot. Unfortunately, the overall concept seems extreme unhygienic!

I ordered via Uber Eats. Everything was fine and the service on site was also good :)

It's pretty outrageous when you're standing at the order counter at 4:25 a.m. and the store is closed even though it's open until 5 a.m. That's not possible.

Unfriendly staff do not recommend at all

On the highway, at probably normal prices. I did not expect.

I was just at the McDonald's at the Friedberger Warte and I waited at the checkout for 5 minutes before an employee told me I can only order from the machine. Then I asked why he hadn't told me that before. His answer was that I was busy. Then I ordered at the machine and asked him if I could pay. He then threw my order slip into the trash can and said he didn't want to take my order. That's why I kindly ask you to choose your employees better - that's a cheeky thing that just happened to me.

top service. I'm very satisfied.

McDonald's just. When I was there there wasn't even cappuccino.

Quite a good McDonald's branch, compared to other branches. The quality of McDonald's food is relatively poor, but MC Cafe is very good. The individual branch can't do anything about the food in general. This branch is usually clean and has quick service. I would currently criticize the MC Cafe because of the availability of the cappuccino, the last 4 visits there were none.

Incompetent and unfriendly employees. Unfortunately the store is very dirty.

Always a hokd place for a quick bite. Quick, cheap and consistent quality at every McDonalds around the world

All I can say is about the Drive Inn, it's quick and the bags are complete, the employees are polite, I don't need anything more.

The store is a mess... I've seen rats in the store... Dogs are allowed in the store And the health department ignores it... Not recommendable... True is not really fresh... From midnight onwards, sales are only available to customers with a vehicle. If a person comes without a vehicle, they are not welcome as a customer The last dirty McDonald's In my opinion the store should be closed

They were there in the morning, got to breakfast. The facility is standard, you can place the order yourself. Despite the fact that there were not many orders, we waited a long time. Everything tastes standard

Incredibly friendly staff at twelve at night. I wanted french fries for breakfast and got them and the man asked again if they were fresh. This is also incredible at McDonald’s 🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩

Practical, quick and good, but the tables could be wiped more often.

So it's a disgrace that the shop is still running, there are mice running around on the terrace, the employees are stingy with the portions and the orders usually come wrong, late, cold or incomplete, they don't get anything done. The places aren't cleaned for hours and the sight of the leftover food left behind by the overweight customers there makes me want to gag. The toilet stinks of urine in 90 percent of cases and once there was a turd in the squat toilet. The staff gives me the impression that I haven't achieved anything in life and are taking out my frustration on the customers. The staff is often very unfriendly and a few times we almost hit each other. In this McDonald's it seems to me as if it is not a restaurant but a battlefield and a fight for survival, the only thing missing is wild animals apart from the people who behave like that (including the staff) then it would be a perfect episode 7 vs Wild

I wanted to go to McDonalds, suddenly I ended up in the zoo! But a much worse version. This day showed me that some people are not descended from monkeys, but from pigs and sloths. The shop is dirty, unhygienic, smells of urine and is always filled with asylum seekers from the Egyptian zoo in the evenings. Poor Germany! The staff? I could literally put a donkey and a chimpanzee at the checkout and they would do their job better. The staff is very rude and after criticism you are threatened with a report. The toilets? I thought I ended up in the sewers. The floor is made of urine, the squat toilets are made of feces. The seats are dirty and have leftover food as well as chips and salads. This store is just disgusting and disgusting. Best regards especially to an employee who was quite overweight and who didn't want to give me a new burger after I found hair in my moldy burger. Beverages? Buy a cola, buy tap water or even urine. No carbonation. I think the staff mixed it up that the food was supposed to be warm and not the drinks which were warm and tasted like I had put the Coke in a microwave. Just to throw up.

Most disgusting McDonalds! Instead of a cozy dinner, it's a nightmare! Disgusting environment, unhygienic tables and disgusting food. The Big Mac tasted like crispbread. Other people and especially certain young people come into the store every week and scream and completely destroy the store! Staff very undereducated, unfriendly and very incompetent and can't say a straight sentence in German! After I complained I was threatened with the police. The staff is a bunch of asylum seekers on minimum wage. The tables look like pigs and cows ate there. My tip: Avoid McDonalds at Friedberger Warte!

Unfortunately, things are getting worse and worse. On February 5th, my husband and I went to get something quick after a stressful morning. We arrived home really hungry and were bitterly disappointed as we had forgotten the fries several times before. So all we had left was the burgers - I had a strong craving for a McRib and just got a burger that I've never seen before... There's no mention of it being busy. If the service gets better, we will come back again.

Der letzte Drecks….. mittags um 15 Uhr vollgekotzte Toiletten alles schon festgetrocknet kein Toilettenpapier im Damenklo ein Schreiender Junkie und die Restaurant Leiterin schickte überfordert eine Mitarbeiterin zum Sauber machen die Schicht vorher hat weder sauber gemacht noch kontrolliert unter aller sau und mir wurde gesagt das kann alles nicht sein als ich dann die geschossenen Fotos gezeigt habe plötzliches Schweigen einfach nur lächerlich und unprofessionell die Fotos hier einzustellen erspare ich euch lieber 🙈

Hab heute einen bigmac bestellt und nach etwas mehr Soße gefragt was ich bekommen habe war eine absolut Frechheit . Der Herr in der Küche hat gefühlt die komplette Saucenflasche über meinem Burger ausgekippt das hat nichts mehr mit etwas mehr zutun gehabt . Burger schwimmt in der Verpackung , war nichtmal möglich das Ding anzuheben geschweige denn rein zu beißen . Reine Schikane wenn man nach etwas fragt und dann scheinbar aus Prinzip übertrieben wird das gleiche mit Salz auf Pommes nach etwas mehr gefragt , und in Salz gebadete Pommes bekommen .

Alles bestens! Kann nichts beklagen..

Zugang vom Parkplatz nur durch kreuzen der DriveIn-Straße möglich. Sonst gut.

Einfach nur dreckig die Tische werden nicht abgewicht, es wird nicht aufgeräumt es gibt kein Service es wird es fehlen irgendwelche Bestellungen. Also nie wieder danke!

Wir haben den Drive In genutzt, keine Wartezeit, Bestellen war easy. Essen wurde frisch zubereitet, Sonderwünsche wurden perfekt erledigt. Mitarbeiter waren auch sehr freundlich zu uns ä.

Das ist das letzte mal das ich dort bestellt habe. Der Fahrer drückt mir die Lieferung in die Hand und hat die Getränke und das Eis vergessen und so zocken die Leute ab !!!!echt traurig

Mit Abstand der beste Mc Donald in Frankfurt & Umgebung!!! Die Mitarbeiter sind sehr freundlich und das Essen immer frisch, heiß und total vorbildlich zubereitet - Burger sehen aus wie in der Werbung! Die Mitarbeiter sind freundlich und total bemüht! Hier kommen wir immer sehr gerne essen!!!

This place is the worst McDonald in the whole world. We didn’t get our food correctly for 4 days in a row, the cashier is disrespectful, even said to me and I quote “or just find another McDonald’s” unbelievable. Then they mess up our order from take away to dine in and THEY PASS US THE BAGS TO TAKE OUR FOOD TO THE BAGS. How is this even real? Absolute rubbish and bad experience. 0/5 I do not recommend this McDonald’s. EDIT: after a while we went there again, and a Big Mac is still missing from the order.

Bester und sauberster McDonalds in FFM

Sehr schnell und frisch. Kleiner schnuckeliger Mc Donalds mit Drive In. Das Klientel führte leider wie immer zu verdreckten Tischen. Das Personal versuchte hinterher zu kommen.

Ganz normale Standard MC Donald. Ich habe nur Freundlichen Personal begegnet

Das Essen war alles super frisch zubereitet.

Hatte ein MC-RIB und ein Chilli-Cheese Burger.. Der Rib war ersoffen in Sauce und kaum händisch zu verzehren. Der Burger war wie üblich nicht annähernd dem Poster entsprechend. Und etwas trocken. Der Parkplatz mal wieder voll mit unfähigen parkenenden.

McDonald’s in Frankfurt is way better than McDonald’s in India, they ingredients are better and tastes much better than here. Must try McDonald’s in Europe.

Im McDrive 2 McFlurry mit KitKat bestellt (ja, war draußen auf der Karte angeschrieben). Mit Oreo bekommen. Laut Webpage McD gibt's das gar nicht mehr. Hinweis wäre schön gewesen. Das Eis selbst hat auch schon mal weniger wässrig geschmeckt.

Per App bestellt und kaum Wartezeit zum abholen

War voll und es war sehr viel Müll auf den Parkplatz. es komm aber schnell

Die Mitarbeiter unfreundlich 🤮🤮🤮🤮🤮🤮🤮🤮

Ist mir ein Rätsel warum dieser McD keine besseren Bewertungen hat, meine Erfahrung : Immer heiß und ganz frisch !!!

Schnell mein Essen gehabt so wie das sein muss essen war heiß und nicht kalt sehr sauber Personal sehr freundlich siehr bemüht man kann wirklich sagen Kunde ist König 👑

Tische nicht sauber, veraltetes Essen nicht abgeräumt, sehr laut und chaotisch, brüllende Kunden.

Очень быстро, вкусная еда и мороженое,но кофе отвратительный

Gute Lage und gute Pausenmöglichkeit. Habe aber schon motiviertere Mitarbeiter gesehen.

Essen zum mitnehmen ging zügig und problemlos

Lekker gegeten voor weinig geld. Gratis naar toilet. In Nederland moet je betalen voor toilet

Meine Online Bestellung war nicht angekommen, die Kollegin aber an der Kasse war sehr freundlich und kulant.

Отличное место, высшее качество. Спасибо.

Lebe sehr lange in dieser Gegend und für mich ist das der sauberste McDonalds in Frankfurt! In 1 von 10 fällen kommt mal ein pampiger Cheeseburger, was jedoch üblich Mcdonalds ist und in anderen Filialen Standard. Wenn du den Burger dem Personal zeigst, bekommst du auch immer einen neuen frisch zubereiteten. Personal leistet sehr viel Arbeit jedoch bleiben Sie trotzdem sehr nett. Insgesamt 5 Sterne im Vergleich zu den anderen Mcdonalds

Gestern war ich das erste Mal in diesem McDonald's, der zwar nicht sehr zentral liegt, aber trotzdem gut erreichbar ist (besonders für Autofahrer, da auch McDrive vorhanden, aber auch für ÖPNV-Nutzer über die Haltestelle Wasserpark der Straßenbahn-Linie 18 in der Nähe). Der Mitarbeiter, der mich bedient hat, war sehr freundlich, flott und hat mir in guter Qualität das derzeit in der McDonald's-App zu findende Sonderangebot für eine 20er Spicy Chicken McNuggets-Packung inkl. 3 Saucen gebracht. Essen konnte ich diese geballte Ladung Chicken McNuggets in einem freundlichen Ambiente. Zum Abschluss könnte ich mir in einer ausreichend sauberen Toilette die Hände waschen. Wegen der guten Erfahrungen empfehle diese Filiale hier gerne weiter und würde sogar sagen, dass ein Besuch hier angenehmer ist als in den Innenstadt-Filialen.

Nettes und freundliches Personal. Bemühen sich den Kunden alles recht zu machen

Ganz normal wie alle anderen auch.

Das Personal ist super. Sie nehmen sich Zeit für das Anliegen der Gäste! Auch die Burger sind immer frisch. Nur die Pommes sind ab und zu zu bemängeln. Einer der besten McDonald’s in Frankfurt.

Nach den ganzen negativen Bewertungen mal austesten. Also Toiletten sind etwas altbacken, Sauberkeit aber Note 1. Das Essen ist heiss und wurde frisch zubereitet, die Mitarbeiter waren freundlich, Parkplätze sind ausreichend vorhanden und auch der Spielplatz für Kinder ist sauber. Alles in allem ein solides McDonald. Da gibts deutlich schlechtere. Ich würde hier wieder essen.