Basierend auf 4.325 Bewertungen gefunden auf 2 Websites
Basierend auf 4.325 Bewertungen gefunden auf 2 Websites
Nº 993 unter 1060 unter Hannover
Nº 36 von 39 Fast-Food-Restaurant unter Hannover
Stellungnahmen
Nothing going on in the store, but you don't have to wait much. Poorly organized, store also dirty. I won't go here again.
Nils . 2025-01-03
WEITERE KOMMENTARE IN Google
I would have preferred to eat my cardboard burger in the pigsty. Tables were invariably filthy. Dirt and rubbish lay on the floor. Already 5 meters from the toilet it smelled like Lulu. Food is just standard, no outliers up or down. Dear MC Drive
K -Train . 2025-01-03
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Impossible 25 minute wait for 2 burgers and 1 coke at McDrive
uwe szwiontek (Tiko) . 2025-01-02
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The worst MC I've ever seen. Tables, chairs and floors stick with grease. Garbage is not cleared away, even when we are told that the garbage containers are full, there is no response. The waiting time until food is at the table is clearly too long (45 minutes). Citizen meat was fried to death. Cheeseburger was luke warm. Something unknown is stuck to the edge of the tray. Staff seems to be overwhelmed. “Your opinion is important to us” is written on the door. But I don't believe that.
Thilo . 2024-12-30
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I'll keep it short, this branch is a complete disaster in all aspects!!
V. Da . 2024-12-30
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...DriveInn... 20 minutes waiting time... mediocre quality... food cold, no salt on the fries and standard nuggets were given instead of McPlant. It gets worse every time. Too bad
Oliver T. Meyer (oemsig) . 2024-12-29
WEITERE KOMMENTARE IN Google
There was just vomit on the floor and the employees ignored it and walked through.💀 Some of the food was missing even though the shop was empty (and dirty). I wouldn't recommend anyone to go there, especially if employees don't clean up disgusting puke at the entrance...💀 (30 minutes passed and the puke wasn't cleaned up. 🔥🔥 The food was bad too
Kadrush Berisha . 2024-12-29
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Food was ok. But the store itself, I've never seen anything so dirty in a McDonald's! As soon as you came in you could have gone ice skating. The floor was so greasy and greasy. Tables are 70% dirty from the men's toilets, I don't even want to start... Floor catastrophe in the pools, chewing gum everywhere, I've never seen anything like that. The kitchen is full of people who, in my opinion, are not needed and only one young lady who takes care of garbage, tables and other order and hygiene. Is that sad! There doesn't even seem to be a real broom there, so she runs around with such small dustpan brooms. I feel sorry for her... The first and last time for me and my family.
Matthias Woltersdorf . 2024-12-29
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The entire shop was very dirty, the tables were not wiped down, there was rubbish everywhere. The burgers fell apart, the fries were super wobbly and soft.
Neelesophie D . 2024-12-27
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The customer service takes too long
Ibrahim Akkoyun . 2024-12-27
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Already pre-ordered on my cell phone but waited 25 minutes for it, which was a shame
Sascha Schäfer . 2024-12-22
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Worst McDonalds in Hanover. All incompetent.
Joan W. . 2024-12-07
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Constantly no milkshake available
Markus Riedel . 2024-12-07
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The food tastes good. However, employees work slowly and forget orders.
Simsons Simsons . 2024-12-03
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What annoys me about this place is that they never serve milkshakes or ice cream. Something is always broken or everything is empty in the evening. No thanks! We're definitely not going there again!
Anjouli Baumann . 2024-12-03
WEITERE KOMMENTARE IN Google
Drinks are brought with the wrong amount, if you give a hint you will be insulted, it's a big movie! Fries were cold and the McCrispy tasted like a pepper shaker had been dropped in it. 11/29/24 around 2:00 p.m.
Benjamin Haffner . 2024-11-30
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Worst McDonald's ever! Just wanted to order a McSunday, which was marked for €0.60 in the drive-in. The employee was totally unfriendly and said that doesn't exist. We took a picture of it. Were then ignored and went to Burger King. (Go directly to Burger King)
Pia Sha . 2024-11-28
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The worst McDonald's I've ever experienced. Something is always broken. Neither guests nor staff clear the trays or clear the tables. Wrong orders and mostly cold. We have given this branch a chance several times but have been disappointed each time.
Sabrina Kuschmierz . 2024-11-27
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After Corona, the (service &) store became pretty lean. Looks like the owner has changed. Neglect is allowed to run wild
Æ Sardine . 2024-11-26
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A bit of a long wait at Dive for the order, unfortunately.
Olly Hannemann . 2024-11-26
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No interest in offering customers a good café
Jorge Joaquin Oliver Atelj . 2024-11-24
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Waiting 24 minutes for your order in McDrive on a Saturday morning is just terribly bad service for the cardboard fr***. And apologizing for the fact that the kitchen is very slow today, well….
Aleksander Juni . 2024-11-23
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Totally dirty. Really everything. Unfortunately the food is only lukewarm...
Steffi T. . 2024-11-23
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The McDonald's gives out old Monopoly codes in the McDonalds app you need a 12 digit code but you only get a 10 digit code... rip off!!!
Alex Schmidt . 2024-11-23
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Waiting time was 25 minutes even though there were only 7 other orders, the milkshake with caramel was without caramel and the burger was cold and the fries were just greasy and soggy and raw
David Hammer . 2024-11-22
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I've never seen McDonald so bad. Since these order terminals were introduced, people have become accustomed to extreme waiting times everywhere. But here it became torture. Then the food, no more apple turnovers, even though you could order them. Then the fries were hard and dry, barely edible. The MCRib is also dry, without sauce. The Chicken McNuggets were in the wrong packaging (vegan) so you had to complain again to find out that the packaging was empty. Toilets smell extremely and the floor was dirty. The only bright spot was the employee, who was at least very friendly. She can't help the crappy system at McDonalds. I will now avoid McDonalds, even though I have eaten there often. I can also poison myself outside in the garbage can.
M M . 2024-11-22
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Waiting time just bruh awful. But everything comes warm and tasty, they have 3 hours of wifi, outlets the interior is quite nice. I often come there for some work atmosphere. Can't complain. Just don't come there between 13:15 and 14:15 on workdays since chords of morons from the nearby school come there.
Matvei . 2024-11-20
WEITERE KOMMENTARE IN Google
Totally poorly lit parking lot. Extremely long waiting time for the food
Christian Schelper . 2024-11-19
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Despite the request and the request to prepare the fish mac freshly, it was more than cold...dry and no longer edible. Unfortunately it wasn't the first time and so I'm now forced to give a review.
HanseMerkur Versicherung Andre Langhorst . 2024-11-19
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Great service, quick preparation and friendly service, delicious burgers
juppy96 JUP . 2024-11-18
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The atmosphere is like McDonald’s. However, it's annoying when the same people go through all the food and eat the leftovers next to you and the whole store just stinks because of that person. I took a menu and the fries were not fries but chips. They were rock hard because they had been fried at least twice, even three times. I complained about this and then got fries that were mixed with fresh fries and were still partly rock hard. But there is one thing I really like about this McDonald’s. If you order via app and book table service, it works very well and very quickly.
Pierre K. . 2024-11-18
WEITERE KOMMENTARE IN Google
Overwhelmed staff...You get the wrong order and only after complaining do you get the right thing. Then clapped together carelessly and lukewarm, instead of fresh and warm....Hygiene and cleanliness are probably not known here either...Rarely have I seen a McDonald's that really has so many defects...
Nick Hohmann . 2024-11-17
WEITERE KOMMENTARE IN Google
I was here on Friday evening, the attitude towards the customers is just terrible. I was the second of five people waiting and got my order half an hour later. There was trash everywhere, and there were strangers in street clothes in the kitchen. I wouldn't recommend this place to anyone.
Dmitrij Leonidovic . 2024-11-16
WEITERE KOMMENTARE IN Google
Worst McDonald's in Germany, last year I went to the toilet after my vacation because a burger wasn't in the bag, even though I ordered and paid for it. But I only noticed it on the highway. Now something similar again: although I looked in the bag to see if everything was complete (it was), the double cheeseburger I ordered turned into a simple hamburger without anything. Here again, I only noticed it on the highway. Since the response from management last time by email was so modest, I'll save myself and rate it poorly. This McDonald’s definitely won’t see me again!
Rebecca Lamers . 2024-11-15
WEITERE KOMMENTARE IN Google
Very skibidi I asked if you get free food when you work at MCS then he insulted my mother ☺️☺️☺️❤️❤️❤️❤️🍀🍀🍀🍀🍀🍀
Thomai :D . 2024-11-10
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Fries and burgers were only lukewarm. The whole restaurant was freezing cold and therefore absolutely uncomfortable.
Thomas . 2024-11-10
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I was shocked!! NEVER experienced such a lousy McDonalds. I'm very surprised that it still exists. I waited 16 minutes for my menu. My burger was ICE COLD! I asked for a new one, which was done. After another 5 minutes I had the wrong burger. I went back to the counter...the confusion was great. After several discussions and another 5 minutes of waiting, it worked.
Katja Hammelmann . 2024-11-09
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The employee Felix is very helpful and friendly.
Daniel Bora Basaran . 2024-11-08
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Rating: ⭐ I went to McDonald's today and unfortunately it was a very disappointing experience. After waiting over half an hour for my food, it finally came - but it was cold. When it comes to fast food, I expect the food to at least be served warm and quickly, but neither was the case here. In addition, the toilets were not cleaned and smelled like shit. It's a shame because I usually enjoy coming here, but today was really disappointing. Hopefully that was just an exception, but I won't be back any time soon
Subwayinator lol . 2024-11-07
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Watting times on the MC Drive always approx. 15-20 minutes. For no apparent reason. Not recommended.
GK . 2024-11-06
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7 employees standing around! Waiting 25 minutes for coffee! Still waiting! All customers complain why they can't get their orders! Branch so dirty! All tables are dirty! McDonald's!!!
Mohammad Yahya Badenjki . 2024-11-03
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Waited 40 minutes for order. Citizens were missing and the food was cold. Things are getting worse here.
Spanindo “Spanindo” Leon . 2024-11-02
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Today we decided to grab something quick to eat. So we came to the fast food restaurant "McDonald's Vahrenwalder Str.". Ordering was simple: 4 x McSmart menu and 1 x Happy Meal Order went out at 4:13 p.m. I already noticed that the numbers were hidden so that you wouldn't be recorded in the system. After 20 minutes I asked when they would start processing the order. The answer I got was “It takes time” and “What should he do?” So we waited and watched as the burgers had been vegetating under the heating light for over 20 minutes. It took 40 whole minutes and an incorrect order! Do yourself a favor and avoid this restaurant!
Alp “Senor-A-Train” Han . 2024-11-02
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Waited almost 30 minutes for the food. Lots of dirty tables. Had to complain twice because something was missing. Food was ok, but not really hot anymore
Markus Moormann . 2024-10-31
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Haven't seen such a disgusting McDonald in a long time. Tables look like they haven't been cleaned all day. You have to be careful where you step on the floors and the employees give the impression that they are real zombies rather than real people, which is appropriate for today.
Peter Buchwald . 2024-10-31
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Usual quality, but I still find the RoyalTS too small. This is the only burger I order at the Golden Seagull restaurant (that's what the law says...). The ambience is also as usual...At first glance it's modern and clean (design) with nice graphics...on closer inspection it's rather worn and not as clean as the look makes it seem. Service has been declining (as in almost all branches) for several years. Tired, bored, taciturn staff are more the norm. So... everything as usual. ⭐⭐⭐
Mo Bo . 2024-10-29
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Oh my God, what has become of MC's flagship in Hanover? Unfortunately, the staff isn't that easy to understand, but that's ok, but it's not possible to be unfriendly and stroppy and even though there's nothing going on and there's enough staff, the tables and floor are dirty and dingy, leftover salad everywhere smeared with sauce. Fries soggy. It's a shame that the service has deteriorated so badly despite the high prices. And it's Tuesday 5:30 p.m. Unbelievable McDonald's
Niko Greekpower . 2024-10-29
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Incredibly slow service, and the food was cold.
Gabrijela Andrejas . 2024-10-26
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For a week now, the ice machine has been broken, but the ice machine was on, I saw that employees didn't want to work. Disaster.
lucastcr 97 . 2024-10-26
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Actually an easy order… 1x chai latte, 1x caramel latte all with oat milk to eat/drink here. The result was a long wait, then the order for togo in a paper cup with whole milk. Complained twice, the result was once with oat milk and once without. Coffee is ultimately inedible, on a tray where all appetite is lost. Visited this store for the first and last time today. Apparently due to moving into the area, the sales are good. I do not recommend entering the store under any circumstances, my recommendation to McDonald's is simply to close the branch.
Michael Voß . 2024-10-24
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We were there on a Sunday afternoon. Thanks to the ordering terminals, there is no longer any trace of service. It was moderately busy, but it still took an unreasonably long time for the order to be ready. In the meantime, the customer is hanging around in front of the counter. In addition, the order display, which shows the status of the order, was defective. The finished order numbers were listlessly called into the room. Absolutely only recommended as a McDrive
maren steinmetz . 2024-10-23
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Food really bad, the shop is full of dirt, nothing is cleaned, sad
gamepro 173 . 2024-10-21
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I was there today and had to wait over twenty minutes for my meal (a burger, one of netted potatoes and a salad). Sunday 10/20/24 at 4:30 p.m. There wasn't really much going on, but it wasn't going anywhere at all.
Martin Kurz . 2024-10-20
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Food was freshly prepared for us that night, but still cold (no idea how that works). Staff was more concerned with themselves and not interested in the store. Cleanliness is zero. The decoration was otherwise quite attractive if you looked past the dirt.
Sascha Bachmann . 2024-10-19
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Since the staff changed, things aren't that great anymore.
Susu Vedo Deniz (Susu) . 2024-10-19
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Actually quite good so far. However, parts of the paid order are regularly missing in the drive-in. It's always best to check directly on site.
Saddler Mustermann . 2024-10-19
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Very bad employees, got the wrong thing three times, once they forgot the burger and the TOILETS were really DISGUSTING toilet paper empty, everything smelled bah honestly normal 0 stars..
Emma . 2024-10-18
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Food is not okay, I was there with my family of 6 people and then after that I was sick and had diarrhea 🙅♂️!!!!! This isn't normal anymore, I didn't believe it was that bad We won't eat there anymore
ciobica marian-constantin . 2024-10-14
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It's not actually worth a star, but you have to. Cannot recommend anyone to visit the store. Unfriendly employees, sauces are missing, people look at you askance when you make a complaint. If the positions weren't completely missing, they were fake milkshakes, a different burger. It's really crazy, I can hardly believe it. Impossible. I'll complain. If I hadn't read all the other reviews, I would think it was an oversight - but that's really hard to believe.
Kim Henze . 2024-10-13
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Normal MCD, but when we visited in the evening, all of the outside lights were turned off, which makes it harder to find on the one hand, and also poses a security risk on the site on the other.
R H . 2024-10-13
WEITERE KOMMENTARE IN Google
It's shocking how work is done here. It has nothing to do with “fast food”, you wait almost half an hour for 3 drinks and 1 dessert, while other guests wait much longer, despite there being hardly any guests. Cappuccino is warm milk with a drop of coffee-like substance, the coffee is thin and simply watery. Despite a complaint, there was no understanding and no accommodation either.
Janina eickhoff . 2024-10-12
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Fast restaurant, not for a long time. 20 minutes waiting time far too long, order incorrect and incomplete, tables not clean. Fries no salt. By McDonald's standards, very, very bad.
Roxy R . 2024-10-10
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They served us salt with a bit of fries and the croissant tastes like nothing and the coffee is super small and they only gave us change for change and finally NO STRAW!!!!
maja baranowska . 2024-10-08
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Insane so consistent quality isn’t actually McDonald’s feature here. Everything is always shittier than in other branches. Disgusting.
FritzMeier . 2024-10-06
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Takeaway food, been there with friends, etc. Ordered chicken 9, got the vegan stuff, ordered menu, no fries in it, burger really cold and sticky, unfortunately it was accepted and not checked, the guy at the checkout took 5 minutes to get the change that was appropriate for counting not his thing. Travel time is about 15 minutes, the shop is located on Vahrenwalder Str near the motorway.
Martin test . 2024-10-06
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You haven't been able to eat in this McDonald's for 2-3 years. The burgers don't taste good and the employees don't even speak German properly and are unfriendly. I thought McDonals should taste the same everywhere, but on Vahrenwalder Str. It tastes like everything, but not McDonals. I think it's a shame how things have developed there.
Rej Ib . 2024-10-05
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At least when I'm there it's always very clean and the food came quickly. Otherwise just a normal McDonald's as you would expect
Michael Windolph . 2024-10-02
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Once upon a time, that's how only fairy tales should begin! The McDonald's from limbo, a never ending story!! Before the franchise change, the fast food restaurant was a bright spot in Vahrenwald. Now the almost empty parking lot should be a warning sign! (back then you were happy if you still got a place at Aldi) We were there on Monday around 10:30 p.m. There were 4 couples in front of us who were already waiting for their orders. Ordering at the machine was quick and easy, and then the road to limbo opened up! Women's toilets are flooded with water or urine. Brown mass sticks to the door and to the toilet bowl. Toilet paper doesn't exist, the metal roll holders are on or in the toilet. PLEASE when was the last time it was cleaned? I told the young lady behind the desk that someone should take care of it, well I was told that it wasn't her job. The manager prefers to talk to his friends rather than encourage his employees to work... but what would you expect when even he only knows the word work from hearsay! The kitchen staff is as far away from the usual hygiene standards as the sun is to the moon. Cell phones in the kitchen, jewelry on your fingers, watch on your wrist. Then you grab your face and play with your mouth what feels like 100 times before packing up the burgers! Our fries were also introduced to the deep fryer again. They were super greasy, hard and covered in black dots...a general indication of old grease. My husband had a cold brew latte caramel as his drink. I really thought something like this was made from cold coffee, but apparently not there. A white tetra pack was used, followed by a milk carton and a dash of caramel syrup. This was served in a paper cup with ice cubes - which were carried across the kitchen with a scoop. The taste was horribly artificial and definitely didn't taste like coffee! You can see what we received in the pictures and check out what it should look like on the McDonald's website! My Coke Zero had never experienced carbonation. All in all, we had to wait 40 minutes for two menus... The word FAST FOOD has no place in this McDonald's! If the owner looks at all the feedback here, he will hopefully talk to his manager! Or it is a resocialization program, then of course it is clear why it works the way it does! But then there should be someone on site who takes care of the concerns on both sides!
Field Gar . 2024-10-01
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This McDonald's branch doesn't make its coffee with fresh beans but with coffee powder!! As a coffee lover, an absolute disaster. I noticed this the last time I had coffee. Today I took a closer look at the preparation and lo and behold: no grinder, opened a tube and put something in the yellow cup. Never again! Additionally, my Big Morning Egg roll was extremely cold. Wasn't warmed up beforehand (as usual)..
Malik cekici . 2024-09-30
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Unfriendly, no miasma or anything...slow and unmotivated
ufuk keser . 2024-09-30
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Light off. Complete absence inside. Half forgotten and no tissues in the order
Johannes S. . 2024-09-29
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Typical McDonald's. Except that it took a really long time until we had our food. And then not everything at once... And it wasn't full. This is definitely better...
Di Pe . 2024-09-29
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Disaster shop, disorganized and not recommended.
Peter Weber . 2024-09-26
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Very good McD, decent parking, good connections.
Tim Markgraf . 2024-09-18
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Unfortunately, I couldn't pay with my card at the terminal, the tables weren't wiped down and the tray carts were hopelessly overcrowded. But otherwise it was okay so far.
HOLGER KOTHE . 2024-09-16
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The greatest dirt starts with the incompetent employees who are extremely overwhelmed and ends with all the rest 9/12/24 at noon and the employees threaten to beat each other
Murphys_Lxw . 2024-09-15
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The food was ok. McDonald's just. However, the payment devices on all 4 order machines were down. We then ordered via app and delivery to the table. It took almost 30 minutes for the food to finally arrive.
Martin Schumacher . 2024-09-15
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The food was really disgusting and I really had a stomach ache!!!!!!
HTT Tv . 2024-09-14
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We had to wait half an hour for our food at half past nine in the evening; absolute impertinence
Marcel K. . 2024-09-14
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Just terrible! -no table service -Dirty -Garbage is everywhere -Unemptied return stations -Overwhelmed employees
Angelo DAddio . 2024-09-14
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Absolute catastrophe. The employees are totally overwhelmed, don't understand German well and therefore confuse take-away with eating in the restaurant. There's nothing going on here, you wait a long time for your ordered food and then the burger is cold.
Explizit C . 2024-09-14
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dirty tables and staff in slow motion. Order terminals don't work and you wait forever.. worst store I've been to.
Ralf F. . 2024-09-13
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Everything here has been junk for months. No seat service, no notice of pickup, no soap. But there are full tray carts, sticky tables and a lot of garbage. Is there no QA from the franchisor? Update September 2024: The store just got even crappier.
Hendrik . 2024-09-12
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Employees are threatened with dismissal by their boss! They don't care whether you're doing well or not, the main thing is that the store is running well... The employee's cell phone is confiscated, the shift manager comes and takes away all the cell phones and you only get them after work. The employees here in the company are not treated well at all, that's why I will never eat here again!! I will take legal action against this and contact higher-ups at McDonalds!!! What I listed were just a few small bullet points
Jürgen Stein . 2024-09-10
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Long waiting time, the ordering system saves manpower. It used to be quicker when ordering directly at the checkout. Unfortunately, this branch looks dingy. On the one hand, the customers didn't understand that they had to clear away the garbage themselves. But what is more important is that there are too few staff. The garbage isn't cleared away for a very long time. And the tables weren't wiped down.
Petra Bartel . 2024-09-09
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Food was ok. 2 customers in front of us and still we only received most of our order after 15 minutes and the rest after another 5 minutes. It's almost something different. Or it's just a matter of how long the saturation has passed.
RENE MUELLER . 2024-09-07
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"You can eat off the floor there..." Not because it's so clean, but because there's so much on the floor. Disgusting. Maybe training a few employees there on how to use a broom would be helpful. The tables were full of trash because no one was emptying the tray carts. So more and more trays are piling up on the tables around the carts. (broken window effect). In front of and behind the counter as well as in the kitchen (as far as can be seen) it looked similar. Leftover food and fallen packaging are left lying around."Steps up. "The toilet... a complete hygiene disaster. The cleaning plan is pure waste. A tip: add a tetanus syringe to the Mäc menu. And the same picture outside. Like it used to be up at the Hanover central landfill. The garbage was already blowing around the climbing frame in Wild West style. And some figures were lying outside on the wall of the house. Reminded me of the main train station exit Raschplatz. Bad. I hope I didn't catch anything. You can see how things can get better in Altwarmbüchen. Vahrenwalderstrasse? Never again.🤢🤮 P.s. I didn't use the "Add photos" option because otherwise the health department might come knocking early on Monday morning.
Erse Kiesbett . 2024-09-01
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Even if I visit around midnight, I expect fresh food. Unfortunately that wasn't the case. My burger was tough and cold. The potatoes were hard, cold and seemingly clearly overcooked. At least they left the ris out of the drink upon request. Our number disappeared from the display the moment our food was ready and when we didn't immediately respond to the employee's first call, he called our number very loudly and impatiently. It looked the same with the other numbers afterwards. Luckily we live far enough away that we don't have to go to the store anymore.
Florian Revenstorf . 2024-09-01
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I do not recommend this place. The ordered goods did not match the order and they did not exchange them for the correct menu. Failure I do not recommend
Kiki Kikus . 2024-09-01
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Disorganized, nothing works and you get a maximum of half a cup per ice cream. Never again.
Wantango Official . 2024-08-30
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What kind of McDonald's is this? I can only recommend everyone to avoid this shop, there is rubbish everywhere. Rum until the food is ready takes 20 minutes then half of the staff were completely unfriendly. I won't be entering this shop again
Kein “Kein Name” Name . 2024-08-30
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Unfortunately the worst McDonald's I've ever been to. Waited 25 minutes, half of it was missing... got the wrong food, very dirty all over!!! Bad service...or actually no service at all.! That's not how McDonald's works!! Better choose someone else!!
Alexander Mathes . 2024-08-30
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The worst Mac in the world, you wait a very long time for your order, you wait a very long time for the cashier if you pay in cash, orders are often confused. I don't recommend it
Андрей . 2024-08-29
WEITERE KOMMENTARE IN Google
OK, if you have negative reviews, you have them blocked just because you don't want to admit your mistakes. It would have been better to work on things. I was there for the second time and was extremely disappointed. Waited 45 minutes for food the first time. A Coke and a Coke Zero were ordered, unfortunately the employee forgot to mark the Coke. Burger cold and fries too. Everything was complained about and then replaced. Well, anything can happen, so give it a second chance, there are four of us and we order for 50 €, it takes a while again and yes, with 3 cokes, one of which has to be without sugar, none is marked and Mc Chicken is cold again 2 Piece. So this time we complained and the shift management was stroppy to the point where it couldn't be done anymore, complaining to us that they still had other customers and that it was edible and drinkable. After an objection that the Zero Cola was for a diabetic, they were all thrown away. The burgers then ended up in the trash. Next, another one of our people came along and complained about another burger that was ordered without onions but still had onions. "Yes, it was ordered that way, because there was a special sticker on the box without onions," but unfortunately the person has severe stomach cramps when it comes to onions. The reaction without comment is that the burger is taken and thrown into the trash and something is thrown into the kitchen. After 5 minutes the burgers arrive when we are told that the fries are probably cold now, we are complained about then bring the fries and you can wait here at the front for new ones. But then the burgers would have gotten cold again. So whatever, stuff the castles with lukewarm (rather cold) fries and just leave here and don't come back. When we want to leave, the entrance/exit door is locked. They say we'll be there soon, after an eternity someone calls out that we have to go out through a different exit (at that point it was 11 p.m.). The store was closed at that time although an opening time until 1:00 a.m. was advertised for December 25th, 2022. We had to walk halfway around the building in heavy rain because otherwise we would have had to walk against the cars in the drive-in. There were still a lot of people in front of the door who wanted to get in, but no one was allowed in. Actually, Mäcces on the Vahrenwalder used to be one of my favorite Mäcces, but then I'd rather drive on and not eat anything.
Stefan Am . 2024-08-27
WEITERE KOMMENTARE IN Google
I definitely won't come back a second time! It took over 1/2 hour for us to receive the order: the burgers were now cold and had to be remade (another 10 minute wait). Furthermore, the order was not complete: 5(!) items were missing.
Roman Halbreich . 2024-08-27
WEITERE KOMMENTARE IN Google
After a long time we paid this McDonald's branch a visit. We were very satisfied here three years ago, but today I have to advise against visiting the branch. Ordering at the terminal is no problem, but many things are not available. Unfortunately, we already know that the ice cream machine is defective. We were there with six people and despite the limited selection, everyone found something. Finding space was more difficult. Because every table was unclean or not cleared. There were leftover food all over the floor. In this case we decided to take a seat outside. Unfortunately, it was much worse here. No table was clean, garbage and leftover food everywhere. Garbage in the flower boxes. When one of our people had to use the toilet, he came back without being able to relieve himself. Everything was dirty and no toilet paper was available. Sorry McDonald's. This branch needs to be checked urgently. This doesn't work in any way. Briefly on the subject of food. These were cold when we got them at the counter, which wasn't surprising because we could watch them being filled and most of the warm food had already been on the tray for over 5 minutes until the drinks were all gathered together and we could take them with us.
Michael Radtke . 2024-08-26
WEITERE KOMMENTARE IN Google
Positive: The food was ready quickly and it was hot. The coffee is good and hot, that's what ☕☕☕☕ is for. The staff was friendly. Negative: Parts of the order were forgotten or incorrect ones were provided. Quite a few tables were dirty, had leftover food on them or were smeared with ketchup and/or leftover drinks. Service at the table was not offered because the corresponding number displays were missing. There were also problems with the technology (at least when we were there), so card payments could not be made at two of the four order machines. The display of the finished orders also didn't seem to work properly, as some of the numbers were called out.
Flor Reniets . 2024-08-26
WEITERE KOMMENTARE IN Google
Nach langer Zeit haben wir dieser McDonald's Filiale einen Besuch abgestattet. Vor drei Jahren waren wir hier sehr zufrieden, heute muss ich von einem Besuch der Filiale abraten. Bestellen am Terminal ist kein Problem, jedoch ist vieles nicht verfügbar. Das die Eismaschine defekt ist, kennt man ja leider schon. Wir waren mit sechs Personen dort und trotz der eingeschränkten Auswahl hat jeder etwas gefunden. Schwieriger gestaltete sich die Platzsuche. Da wirklich jeder Tisch unsauber oder nicht geräumt war. Überall auf dem Boden lagen Essensreste. Wir entschieden uns in dem Fall draussen einen Platz zu nehmen. Hier war es leider noch viel schlimmer. Kein Tisch sauber, überall Müll und Essensreste. Müll in den Blumenkästen. Krönender Abschluss ein Typ, der offensichtlich nichts bestellt hatte, aber lautstark abwechselnd den Außen- und Innenbereich nutzte und dabei berauschende Mittel direkt neben uns am Tisch konsumierte. Als einer unserer Leute die Toilette besuchen musste, kam dieser wieder, ohne sich erleichtern zu können. Alles verdreckt und kein Toilettenpapier verfügbar. Sorry McDonald's. Diese Filiale muss dringend überprüft werden. Das geht in keiner Art und Weise. Kurz noch zum Essen. Dieses war, als wir es Tresen bekommen haben kalt, was nicht überraschend kam, denn wir könnten das befüllen beobachten und das meiste warme Essen stand bereits über 5 Minuten auf dem Tablett, bis abschließend die Getränke alles zusammen gesucht waren und wir es nehmen konnten.
Michael R . 2024-08-26
WEITERE KOMMENTARE IN TripAdvisor
Never seen such a dirty McDonald's. Just disgusting, the tables were all dirty, sticky and full of leftover food. The toilets are dirty, there is toilet paper everywhere, no soap. The fries were hard and didn't taste good. Our last visit. Maybe the health department should pay a visit and close the place down. The employees all look annoyed and unfriendly.
Julia Weitzel . 2024-08-25
WEITERE KOMMENTARE IN Google
Dirty everywhere Toilet uncleaned, urine leaked across the floor Employees immediately ignore the situation and do nothing No table service Ice machine broken The worst McDonald's branch I've ever eaten at
Alexander Weitzel . 2024-08-25
WEITERE KOMMENTARE IN Google
Diese Zeiten sind an besonderen Tagen möglicherweise nicht ganz genau. Bitte fragen Sie immer im Restaurant nach
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