Basierend auf 4.275 Bewertungen gefunden auf 2 Websites
Basierend auf 4.275 Bewertungen gefunden auf 2 Websites
Nº 994 unter 1060 unter Hannover
Nº 36 von 39 Fast-Food-Restaurant unter Hannover
Stellungnahmen
Incredibly slow service, and the food was cold.
Gabrijela Andrejas . 2024-10-26
WEITERE KOMMENTARE IN Google
The employee Felix is very helpful and friendly.
Daniel Bora Basaran . 2024-10-26
WEITERE KOMMENTARE IN Google
For a week now, the ice machine has been broken, but the ice machine was on, I saw that employees didn't want to work. Disaster.
lucastcr 97 . 2024-10-26
WEITERE KOMMENTARE IN Google
Actually an easy order… 1x chai latte, 1x caramel latte all with oat milk to eat/drink here. The result was a long wait, then the order for togo in a paper cup with whole milk. Complained twice, the result was once with oat milk and once without. Coffee is ultimately inedible, on a tray where all appetite is lost. Visited this store for the first and last time today. Apparently due to moving into the area, the sales are good. I do not recommend entering the store under any circumstances, my recommendation to McDonald's is simply to close the branch.
Michael Voß . 2024-10-24
WEITERE KOMMENTARE IN Google
We were there on a Sunday afternoon. Thanks to the ordering terminals, there is no longer any trace of service. It was moderately busy, but it still took an unreasonably long time for the order to be ready. In the meantime, the customer is hanging around in front of the counter. In addition, the order display, which shows the status of the order, was defective. The finished order numbers were listlessly called into the room. Absolutely only recommended as a McDrive
maren steinmetz . 2024-10-23
WEITERE KOMMENTARE IN Google
Food really bad, the shop is full of dirt, nothing is cleaned, sad
gamepro 173 . 2024-10-21
WEITERE KOMMENTARE IN Google
I was there today and had to wait over twenty minutes for my meal (a burger, one of netted potatoes and a salad). Sunday 10/20/24 at 4:30 p.m. There wasn't really much going on, but it wasn't going anywhere at all.
Martin Kurz . 2024-10-20
WEITERE KOMMENTARE IN Google
Since the staff changed, things aren't that great anymore.
Susu Vedo Deniz (Susu) . 2024-10-19
WEITERE KOMMENTARE IN Google
Actually quite good so far. However, parts of the paid order are regularly missing in the drive-in. It's always best to check directly on site.
Saddler Mustermann . 2024-10-19
WEITERE KOMMENTARE IN Google
Food was freshly prepared for us that night, but still cold (no idea how that works). Staff was more concerned with themselves and not interested in the store. Cleanliness is zero. The decoration was otherwise quite attractive if you looked past the dirt.
Sascha Bachmann . 2024-10-19
WEITERE KOMMENTARE IN Google
Very bad employees, got the wrong thing three times, once they forgot the burger and the TOILETS were really DISGUSTING toilet paper empty, everything smelled bah honestly normal 0 stars..
Emma . 2024-10-18
WEITERE KOMMENTARE IN Google
Food is not okay, I was there with my family of 6 people and then after that I was sick and had diarrhea 🙅♂️!!!!! This isn't normal anymore, I didn't believe it was that bad We won't eat there anymore
ciobica marian-constantin . 2024-10-14
WEITERE KOMMENTARE IN Google
It's not actually worth a star, but you have to. Cannot recommend anyone to visit the store. Unfriendly employees, sauces are missing, people look at you askance when you make a complaint. If the positions weren't completely missing, they were fake milkshakes, a different burger. It's really crazy, I can hardly believe it. Impossible. I'll complain. If I hadn't read all the other reviews, I would think it was an oversight - but that's really hard to believe.
Kim Henze . 2024-10-13
WEITERE KOMMENTARE IN Google
Normal MCD, but when we visited in the evening, all of the outside lights were turned off, which makes it harder to find on the one hand, and also poses a security risk on the site on the other.
R H . 2024-10-13
WEITERE KOMMENTARE IN Google
It's shocking how work is done here. It has nothing to do with “fast food”, you wait almost half an hour for 3 drinks and 1 dessert, while other guests wait much longer, despite there being hardly any guests. Cappuccino is warm milk with a drop of coffee-like substance, the coffee is thin and simply watery. Despite a complaint, there was no understanding and no accommodation either.
Janina eickhoff . 2024-10-12
WEITERE KOMMENTARE IN Google
Fast restaurant, not for a long time. 20 minutes waiting time far too long, order incorrect and incomplete, tables not clean. Fries no salt. By McDonald's standards, very, very bad.
Roxy R . 2024-10-10
WEITERE KOMMENTARE IN Google
They served us salt with a bit of fries and the croissant tastes like nothing and the coffee is super small and they only gave us change for change and finally NO STRAW!!!!
maja baranowska . 2024-10-08
WEITERE KOMMENTARE IN Google
Takeaway food, been there with friends, etc. Ordered chicken 9, got the vegan stuff, ordered menu, no fries in it, burger really cold and sticky, unfortunately it was accepted and not checked, the guy at the checkout took 5 minutes to get the change that was appropriate for counting not his thing. Travel time is about 15 minutes, the shop is located on Vahrenwalder Str near the motorway.
Martin test . 2024-10-06
WEITERE KOMMENTARE IN Google
Insane so consistent quality isn’t actually McDonald’s feature here. Everything is always shittier than in other branches. Disgusting.
FritzMeier . 2024-10-06
WEITERE KOMMENTARE IN Google
You haven't been able to eat in this McDonald's for 2-3 years. The burgers don't taste good and the employees don't even speak German properly and are unfriendly. I thought McDonals should taste the same everywhere, but on Vahrenwalder Str. It tastes like everything, but not McDonals. I think it's a shame how things have developed there.
Rej Ib . 2024-10-05
WEITERE KOMMENTARE IN Google
At least when I'm there it's always very clean and the food came quickly. Otherwise just a normal McDonald's as you would expect
Michael Windolph . 2024-10-02
WEITERE KOMMENTARE IN Google
Once upon a time, that's how only fairy tales should begin! The McDonald's from limbo, a never ending story!! Before the franchise change, the fast food restaurant was a bright spot in Vahrenwald. Now the almost empty parking lot should be a warning sign! (back then you were happy if you still got a place at Aldi) We were there on Monday around 10:30 p.m. There were 4 couples in front of us who were already waiting for their orders. Ordering at the machine was quick and easy, and then the road to limbo opened up! Women's toilets are flooded with water or urine. Brown mass sticks to the door and to the toilet bowl. Toilet paper doesn't exist, the metal roll holders are on or in the toilet. PLEASE when was the last time it was cleaned? I told the young lady behind the desk that someone should take care of it, well I was told that it wasn't her job. The manager prefers to talk to his friends rather than encourage his employees to work... but what would you expect when even he only knows the word work from hearsay! The kitchen staff is as far away from the usual hygiene standards as the sun is to the moon. Cell phones in the kitchen, jewelry on your fingers, watch on your wrist. Then you grab your face and play with your mouth what feels like 100 times before packing up the burgers! Our fries were also introduced to the deep fryer again. They were super greasy, hard and covered in black dots...a general indication of old grease. My husband had a cold brew latte caramel as his drink. I really thought something like this was made from cold coffee, but apparently not there. A white tetra pack was used, followed by a milk carton and a dash of caramel syrup. This was served in a paper cup with ice cubes - which were carried across the kitchen with a scoop. The taste was horribly artificial and definitely didn't taste like coffee! You can see what we received in the pictures and check out what it should look like on the McDonald's website! My Coke Zero had never experienced carbonation. All in all, we had to wait 40 minutes for two menus... The word FAST FOOD has no place in this McDonald's! If the owner looks at all the feedback here, he will hopefully talk to his manager! Or it is a resocialization program, then of course it is clear why it works the way it does! But then there should be someone on site who takes care of the concerns on both sides!
Field Gar . 2024-10-01
WEITERE KOMMENTARE IN Google
Unfriendly, no miasma or anything...slow and unmotivated
ufuk keser . 2024-09-30
WEITERE KOMMENTARE IN Google
This McDonald's branch doesn't make its coffee with fresh beans but with coffee powder!! As a coffee lover, an absolute disaster. I noticed this the last time I had coffee. Today I took a closer look at the preparation and lo and behold: no grinder, opened a tube and put something in the yellow cup. Never again! Additionally, my Big Morning Egg roll was extremely cold. Wasn't warmed up beforehand (as usual)..
Malik cekici . 2024-09-30
WEITERE KOMMENTARE IN Google
Light off. Complete absence inside. Half forgotten and no tissues in the order
Johannes S. . 2024-09-29
WEITERE KOMMENTARE IN Google
Typical McDonald's. Except that it took a really long time until we had our food. And then not everything at once... And it wasn't full. This is definitely better...
Di Pe . 2024-09-29
WEITERE KOMMENTARE IN Google
Disaster shop, disorganized and not recommended.
Peter Weber . 2024-09-26
WEITERE KOMMENTARE IN Google
Very good McD, decent parking, good connections.
Tim Markgraf . 2024-09-18
WEITERE KOMMENTARE IN Google
Unfortunately, I couldn't pay with my card at the terminal, the tables weren't wiped down and the tray carts were hopelessly overcrowded. But otherwise it was okay so far.
HOLGER KOTHE . 2024-09-16
WEITERE KOMMENTARE IN Google
The greatest dirt starts with the incompetent employees who are extremely overwhelmed and ends with all the rest 9/12/24 at noon and the employees threaten to beat each other
Murphys_Lxw . 2024-09-15
WEITERE KOMMENTARE IN Google
The food was ok. McDonald's just. However, the payment devices on all 4 order machines were down. We then ordered via app and delivery to the table. It took almost 30 minutes for the food to finally arrive.
Martin Schumacher . 2024-09-15
WEITERE KOMMENTARE IN Google
We had to wait half an hour for our food at half past nine in the evening; absolute impertinence
Marcel K. . 2024-09-14
WEITERE KOMMENTARE IN Google
The food was really disgusting and I really had a stomach ache!!!!!!
HTT Tv . 2024-09-14
WEITERE KOMMENTARE IN Google
Absolute catastrophe. The employees are totally overwhelmed, don't understand German well and therefore confuse take-away with eating in the restaurant. There's nothing going on here, you wait a long time for your ordered food and then the burger is cold.
Explizit C . 2024-09-14
WEITERE KOMMENTARE IN Google
Just terrible! -no table service -Dirty -Garbage is everywhere -Unemptied return stations -Overwhelmed employees
Angelo DAddio . 2024-09-14
WEITERE KOMMENTARE IN Google
dirty tables and staff in slow motion. Order terminals don't work and you wait forever.. worst store I've been to.
Ralf F. . 2024-09-13
WEITERE KOMMENTARE IN Google
Everything here has been junk for months. No seat service, no notice of pickup, no soap. But there are full tray carts, sticky tables and a lot of garbage. Is there no QA from the franchisor? Update September 2024: The store just got even crappier.
Hendrik . 2024-09-12
WEITERE KOMMENTARE IN Google
Employees are threatened with dismissal by their boss! They don't care whether you're doing well or not, the main thing is that the store is running well... The employee's cell phone is confiscated, the shift manager comes and takes away all the cell phones and you only get them after work. The employees here in the company are not treated well at all, that's why I will never eat here again!! I will take legal action against this and contact higher-ups at McDonalds!!! What I listed were just a few small bullet points
Jürgen Stein . 2024-09-10
WEITERE KOMMENTARE IN Google
Long waiting time, the ordering system saves manpower. It used to be quicker when ordering directly at the checkout. Unfortunately, this branch looks dingy. On the one hand, the customers didn't understand that they had to clear away the garbage themselves. But what is more important is that there are too few staff. The garbage isn't cleared away for a very long time. And the tables weren't wiped down.
Petra Bartel . 2024-09-09
WEITERE KOMMENTARE IN Google
Food was ok. 2 customers in front of us and still we only received most of our order after 15 minutes and the rest after another 5 minutes. It's almost something different. Or it's just a matter of how long the saturation has passed.
RENE MUELLER . 2024-09-07
WEITERE KOMMENTARE IN Google
Even if I visit around midnight, I expect fresh food. Unfortunately that wasn't the case. My burger was tough and cold. The potatoes were hard, cold and seemingly clearly overcooked. At least they left the ris out of the drink upon request. Our number disappeared from the display the moment our food was ready and when we didn't immediately respond to the employee's first call, he called our number very loudly and impatiently. It looked the same with the other numbers afterwards. Luckily we live far enough away that we don't have to go to the store anymore.
Florian Revenstorf . 2024-09-01
WEITERE KOMMENTARE IN Google
"You can eat off the floor there..." Not because it's so clean, but because there's so much on the floor. Disgusting. Maybe training a few employees there on how to use a broom would be helpful. The tables were full of trash because no one was emptying the tray carts. So more and more trays are piling up on the tables around the carts. (broken window effect). In front of and behind the counter as well as in the kitchen (as far as can be seen) it looked similar. Leftover food and fallen packaging are left lying around."Steps up. "The toilet... a complete hygiene disaster. The cleaning plan is pure waste. A tip: add a tetanus syringe to the Mäc menu. And the same picture outside. Like it used to be up at the Hanover central landfill. The garbage was already blowing around the climbing frame in Wild West style. And some figures were lying outside on the wall of the house. Reminded me of the main train station exit Raschplatz. Bad. I hope I didn't catch anything. You can see how things can get better in Altwarmbüchen. Vahrenwalderstrasse? Never again.🤢🤮 P.s. I didn't use the "Add photos" option because otherwise the health department might come knocking early on Monday morning.
Erse Kiesbett . 2024-09-01
WEITERE KOMMENTARE IN Google
I do not recommend this place. The ordered goods did not match the order and they did not exchange them for the correct menu. Failure I do not recommend
Kiki Kikus . 2024-09-01
WEITERE KOMMENTARE IN Google
Disorganized, nothing works and you get a maximum of half a cup per ice cream. Never again.
Wantango Official . 2024-08-30
WEITERE KOMMENTARE IN Google
What kind of McDonald's is this? I can only recommend everyone to avoid this shop, there is rubbish everywhere. Rum until the food is ready takes 20 minutes then half of the staff were completely unfriendly. I won't be entering this shop again
Kein “Kein Name” Name . 2024-08-30
WEITERE KOMMENTARE IN Google
Unfortunately the worst McDonald's I've ever been to. Waited 25 minutes, half of it was missing... got the wrong food, very dirty all over!!! Bad service...or actually no service at all.! That's not how McDonald's works!! Better choose someone else!!
Alexander Mathes . 2024-08-30
WEITERE KOMMENTARE IN Google
The worst Mac in the world, you wait a very long time for your order, you wait a very long time for the cashier if you pay in cash, orders are often confused. I don't recommend it
Андрей . 2024-08-29
WEITERE KOMMENTARE IN Google
OK, if you have negative reviews, you have them blocked just because you don't want to admit your mistakes. It would have been better to work on things. I was there for the second time and was extremely disappointed. Waited 45 minutes for food the first time. A Coke and a Coke Zero were ordered, unfortunately the employee forgot to mark the Coke. Burger cold and fries too. Everything was complained about and then replaced. Well, anything can happen, so give it a second chance, there are four of us and we order for 50 €, it takes a while again and yes, with 3 cokes, one of which has to be without sugar, none is marked and Mc Chicken is cold again 2 Piece. So this time we complained and the shift management was stroppy to the point where it couldn't be done anymore, complaining to us that they still had other customers and that it was edible and drinkable. After an objection that the Zero Cola was for a diabetic, they were all thrown away. The burgers then ended up in the trash. Next, another one of our people came along and complained about another burger that was ordered without onions but still had onions. "Yes, it was ordered that way, because there was a special sticker on the box without onions," but unfortunately the person has severe stomach cramps when it comes to onions. The reaction without comment is that the burger is taken and thrown into the trash and something is thrown into the kitchen. After 5 minutes the burgers arrive when we are told that the fries are probably cold now, we are complained about then bring the fries and you can wait here at the front for new ones. But then the burgers would have gotten cold again. So whatever, stuff the castles with lukewarm (rather cold) fries and just leave here and don't come back. When we want to leave, the entrance/exit door is locked. They say we'll be there soon, after an eternity someone calls out that we have to go out through a different exit (at that point it was 11 p.m.). The store was closed at that time although an opening time until 1:00 a.m. was advertised for December 25th, 2022. We had to walk halfway around the building in heavy rain because otherwise we would have had to walk against the cars in the drive-in. There were still a lot of people in front of the door who wanted to get in, but no one was allowed in. Actually, Mäcces on the Vahrenwalder used to be one of my favorite Mäcces, but then I'd rather drive on and not eat anything.
Stefan Am . 2024-08-27
WEITERE KOMMENTARE IN Google
I definitely won't come back a second time! It took over 1/2 hour for us to receive the order: the burgers were now cold and had to be remade (another 10 minute wait). Furthermore, the order was not complete: 5(!) items were missing.
Roman Halbreich . 2024-08-27
WEITERE KOMMENTARE IN Google
Nach langer Zeit haben wir dieser McDonald's Filiale einen Besuch abgestattet. Vor drei Jahren waren wir hier sehr zufrieden, heute muss ich von einem Besuch der Filiale abraten. Bestellen am Terminal ist kein Problem, jedoch ist vieles nicht verfügbar. Das die Eismaschine defekt ist, kennt man ja leider schon. Wir waren mit sechs Personen dort und trotz der eingeschränkten Auswahl hat jeder etwas gefunden. Schwieriger gestaltete sich die Platzsuche. Da wirklich jeder Tisch unsauber oder nicht geräumt war. Überall auf dem Boden lagen Essensreste. Wir entschieden uns in dem Fall draussen einen Platz zu nehmen. Hier war es leider noch viel schlimmer. Kein Tisch sauber, überall Müll und Essensreste. Müll in den Blumenkästen. Krönender Abschluss ein Typ, der offensichtlich nichts bestellt hatte, aber lautstark abwechselnd den Außen- und Innenbereich nutzte und dabei berauschende Mittel direkt neben uns am Tisch konsumierte. Als einer unserer Leute die Toilette besuchen musste, kam dieser wieder, ohne sich erleichtern zu können. Alles verdreckt und kein Toilettenpapier verfügbar. Sorry McDonald's. Diese Filiale muss dringend überprüft werden. Das geht in keiner Art und Weise. Kurz noch zum Essen. Dieses war, als wir es Tresen bekommen haben kalt, was nicht überraschend kam, denn wir könnten das befüllen beobachten und das meiste warme Essen stand bereits über 5 Minuten auf dem Tablett, bis abschließend die Getränke alles zusammen gesucht waren und wir es nehmen konnten.
Michael R . 2024-08-26
WEITERE KOMMENTARE IN TripAdvisor
Positive: The food was ready quickly and it was hot. The coffee is good and hot, that's what ☕☕☕☕ is for. The staff was friendly. Negative: Parts of the order were forgotten or incorrect ones were provided. Quite a few tables were dirty, had leftover food on them or were smeared with ketchup and/or leftover drinks. Service at the table was not offered because the corresponding number displays were missing. There were also problems with the technology (at least when we were there), so card payments could not be made at two of the four order machines. The display of the finished orders also didn't seem to work properly, as some of the numbers were called out.
Flor Reniets . 2024-08-26
WEITERE KOMMENTARE IN Google
After a long time we paid this McDonald's branch a visit. We were very satisfied here three years ago, but today I have to advise against visiting the branch. Ordering at the terminal is no problem, but many things are not available. Unfortunately, we already know that the ice cream machine is defective. We were there with six people and despite the limited selection, everyone found something. Finding space was more difficult. Because every table was unclean or not cleared. There were leftover food all over the floor. In this case we decided to take a seat outside. Unfortunately, it was much worse here. No table was clean, garbage and leftover food everywhere. Garbage in the flower boxes. When one of our people had to use the toilet, he came back without being able to relieve himself. Everything was dirty and no toilet paper was available. Sorry McDonald's. This branch needs to be checked urgently. This doesn't work in any way. Briefly on the subject of food. These were cold when we got them at the counter, which wasn't surprising because we could watch them being filled and most of the warm food had already been on the tray for over 5 minutes until the drinks were all gathered together and we could take them with us.
Michael Radtke . 2024-08-26
WEITERE KOMMENTARE IN Google
Overwhelmed. Others had to wait half an hour or longer. Those who came later came earlier. My number wasn't processed at all. Simply put it aside 4 times. Until I had to say something. Then some things were missing, including several things
Christoph Weigand . 2024-08-25
WEITERE KOMMENTARE IN Google
Never seen such a dirty McDonald's. Just disgusting, the tables were all dirty, sticky and full of leftover food. The toilets are dirty, there is toilet paper everywhere, no soap. The fries were hard and didn't taste good. Our last visit. Maybe the health department should pay a visit and close the place down. The employees all look annoyed and unfriendly.
Julia Weitzel . 2024-08-25
WEITERE KOMMENTARE IN Google
Dirty everywhere Toilet uncleaned, urine leaked across the floor Employees immediately ignore the situation and do nothing No table service Ice machine broken The worst McDonald's branch I've ever eaten at
Alexander Weitzel . 2024-08-25
WEITERE KOMMENTARE IN Google
Worst McDonald's I've ever been to... Burgers disgusting and sometimes without sauce... The employees were extremely unfriendly and half of the order was missing... Not recommended!!!
Ichbinma ballern . 2024-08-24
WEITERE KOMMENTARE IN Google
Waiting for over half an hour to get cold food…juice shop
No body . 2024-08-23
WEITERE KOMMENTARE IN Google
They didn't have the sauce I ordered so they didn't give me any at all. The burgers look like someone sat on them. There were some black particles of dirt floating in the sprite glass. Thank you 👍🏻
Mary Petrunenko . 2024-08-20
WEITERE KOMMENTARE IN Google
Unbelievable waiting time, then comes everything cold... Worst McDonald's in Hannover!
Jan Radosta . 2024-08-17
WEITERE KOMMENTARE IN Google
Extremely bad-tempered saleswoman at the service on August 13th at 11:14 p.m. at the drive-in. Burgers full of ketchup slapped together. So disappointed with the staff, in a bad mood, unfriendly... don't go into service or catering with people if you don't feel like doing your job, you're just in danger ☢️ hadid en Kahh
Aleck Luckluck . 2024-08-13
WEITERE KOMMENTARE IN Google
Spoon for mcflurry only upon request, cola was warm and no service at the table despite ordering
Timm Hahn . 2024-08-12
WEITERE KOMMENTARE IN Google
The food wasn't that good, the burger was ok, the fries weren't salted and the chiken Mcnugets were hard and dry (3 stars) The branch was relatively good, it was clean and there was a table for children with an integrated screen and there were charging ports everywhere. Unfortunately the location outside was bad, the branch is located directly on a busy street and the subway line and this makes it very loud and unpleasant (3.5 stars) The service was good, the waiting time was very short (just under 2 minutes) and the employees were nice (4.5 stars) Overall, the branch deserves 3.5 stars from me
Maximilian Subbotin . 2024-08-10
WEITERE KOMMENTARE IN Google
Unfortunately cold again and totally without PLEASE and THANKS....Help, what happened to the restaurant???!!! And now tried it again....at the beginning of August 24....total staff problems....after ordering at the terminal, it took a real 25 minutes to eat two COLD BURGERS....I didn't feel like complaining anymore... .really another grab in the toilet....Thanks MC.Donalds....Fast food is different!!!
Christopher Neubeck . 2024-08-10
WEITERE KOMMENTARE IN Google
The shop is not clean and the staff is listless. If you can even understand the staff properly due to their lack of knowledge of German. Been there several times and unfortunately always the same result.
Leon Becker . 2024-08-08
WEITERE KOMMENTARE IN Google
We took two latte macchiatos with caramel and a Cola Zero to take away. One latte macchiato tasted like milk with caramel, the other was only half full and much too strong (there was no milk). The Cola Zero was not only non-carbonated but also warm. Everything was inedible, we threw the things away. We're definitely not coming back.
Julia Nandel . 2024-08-06
WEITERE KOMMENTARE IN Google
Unfriendly service and poor service. The branch has become extremely bad in recent years and it seems to be getting worse and worse. Definitely not recommended!
Yahya Canitez . 2024-08-05
WEITERE KOMMENTARE IN Google
We wanted to have breakfast here on August 5th, 2024. Lt. The notice board should be open here from 7:00 a.m. At 7:10 the entrance was still locked and the chairs were on the tables. There was no staff to be seen either. THANKS for inviting us here.
G. Propper . 2024-08-05
WEITERE KOMMENTARE IN Google
It doesn't even start with one star 🫵❌
Jewan Sido . 2024-08-04
WEITERE KOMMENTARE IN Google
The restaurant is dirty and there are trays on the tables because the tray cart is full and no one cares. You have to wait a long time before you can order (not to mention the McCafe). Once you order, the burgers and fries are cold. The Big Vegan TS I ordered was completely cold, I've never experienced anything like that. McDonald's regulations are probably not being followed here. Sad. I'm definitely not coming back. In general, you should avoid this area when eating, because if you go to the competition you will get food poisoning (I speak from experience).
G S . 2024-08-04
WEITERE KOMMENTARE IN Google
Impression of the branch at first glance is great, modern, visually very appealing. At second glance, there were a few things that spoke against this restaurant. Service unfriendly, slow and annoyed. The order panels are all non-functional. No soft drinks. Apple turnover lukewarm, exchange very annoying and the exchange also only lukewarm. If I could 0 stars for service etc. 1 star for the ambience. We're definitely not coming here anymore.
Jessi M. . 2024-08-03
WEITERE KOMMENTARE IN Google
Burgers tasted sticky, fries were dry and unsalted, cola cups were splashed. Not recommendable!
Privat . 2024-08-03
WEITERE KOMMENTARE IN Google
No table service, although there are hardly any guests there, but there are a lot of employees behind the counter. Drinks lukewarm, according to the employee the ice machine is broken. It's 30 degrees outside.
Team Luis . 2024-07-31
WEITERE KOMMENTARE IN Google
Very long waiting time between ordering and receiving the goods. We waited 15 minutes for our sandwiches.
Vlad Storozhenko . 2024-07-30
WEITERE KOMMENTARE IN Google
Never been to such a bad MCS... unfortunately it's the only one around!! My food is either burnt or not cooked at all. The fries are just like fresh potatoes. The sauce is often forgotten. Several order machines are often broken and the receipts don't come out!! Strangely enough, it's always overcrowded and because it's so full, there are far too few employees, who then work super slowly and simply don't work at all and chat (also with customers).
Isabel Gloge . 2024-07-28
WEITERE KOMMENTARE IN Google
If I could I would give this store 0 stars. The worst McDonald's ever. None of the employees know how to say hello and have a nice evening. Super rude everyone. The nuggets tasted like they had been warmed up, not fresh food and every time it was just disgusting in this shop
Sina Henschel . 2024-07-27
WEITERE KOMMENTARE IN Google
the lady for some reason pretended not to see me there was no one on mcdrive or inside very unpleasant only a colleague accepted the payment
Maja Staniecka . 2024-07-25
WEITERE KOMMENTARE IN Google
Lazy iceberg lettuce with pressed Mc Chicken rolls. Cold, half-raw fries, Mc Rip... the employee didn't feel like chopping onions anymore and packed the whole thing up as if it had been danced on (sauce oozes through the packaging) 🤢 We're excited to see if a gastrointestinal... will happen in the next two days??? * McDonald's on Kabelkamp never again!!! Even if we only craved it every 2 years!!
K. D. . 2024-07-25
WEITERE KOMMENTARE IN Google
There wasn't even a McChicken... it's a shame, I left again, but what's important is that the owner's Porsche is at the door :-)
bfs . 2024-07-23
WEITERE KOMMENTARE IN Google
Visited on 7/22/24 at 12:45 p.m. Order at the counter, no place cards available in the entire restaurant. Order via table number. Ordered Royal TS without onions - when the burger came the pattie was ice cold. Then complained at the counter (it was clear here that the monitor was broken when we picked it up). The employee turned around and disappeared with the burger. After 25 minutes still no new burger received. Complained to the shift manager, no apology, at least the money was returned when asked. It's been a long time since I've seen such a bad McDonald's restaurant... 👎🏻👎🏻👎🏻
Norddeutscher Jung . 2024-07-22
WEITERE KOMMENTARE IN Google
MC Drive. You definitely have to wait a quarter of an hour for 2 cheeseburgers...
Lei La . 2024-07-22
WEITERE KOMMENTARE IN Google
Worst MCD in town. Every time you wait at the drive-in, even if the store is empty. Employees make private calls while serving.
pascal parnitzke . 2024-07-22
WEITERE KOMMENTARE IN Google
Picked up food and as always fast food. Unfortunately, it wasn't until we got home that we noticed that the fries were missing. Therefore, I will no longer rely on the service and control everything
Uwe Wendt . 2024-07-19
WEITERE KOMMENTARE IN Google
Mc like Mc. Nothing special. I got 7 nuggets instead of 6.
Dominik Chrzęstek . 2024-07-19
WEITERE KOMMENTARE IN Google
Such a dirty shop, just sickening 🤮 and the cashier is so rude, never here again 👎
wares azami . 2024-07-17
WEITERE KOMMENTARE IN Google
Bad quality. Drinks are almost always non-carbonated and warm. If guests say something and bring their drink back, there is a water bottle. The next guests will still get a drink from the machine. Fries are often almost raw, but smell of old fat and dripping. The trays are still completely wet, so that even the paper support is soaked and the fries are then in the middle. Staff are simply incredibly simple, not to say stupid... come to shift in their street clothes and walk straight into the kitchen. Nobody seems to use the lock from outside. Gloves are also not used when serving. One of the worst McDonald's ever.
Lolly Holiday . 2024-07-14
WEITERE KOMMENTARE IN Google
Unfortunately the worst McDonalds in Hanover. -Almost every order is wrong or something is missing. We're not talking about a packet of mayo here, we're talking about burgers or an extra order like an extra patty. -You ALWAYS have to check and the staff usually reacts annoyed/doesn't even want to talk to you. - Very long waiting times in the restaurant and the terminals respond with a delay and often there is no receipt roll available. -It's usually not clean outside on sunny days. Dirty tables/rubbish blown around by the wind. Avoid this place. Luckily there are other restaurant alternatives
Tony Flex . 2024-07-13
WEITERE KOMMENTARE IN Google
I ordered a smart menu. However, instead of Coca Cola, a white mixture arrived. I saw this for the first time in my life. The food was OK, but if you don't have a drink after your meal, the rating can't be good. Please pay a little more attention to the order.
Jure Pušić . 2024-07-12
WEITERE KOMMENTARE IN Google
Unfortunately, it's rarely been this bad at a McD and especially eaten here. Nothing fit together. Coca Cola without ice cubes and without carbonation. No napkins. Only when asked at the checkout and felt like a troublemaker customer. Food only just lukewarm. It wasn't there for a few months, but that can't be what the inventor wanted. Very disappointing. If this happens again, there will be no third chance. The burger competition nearby is too big and good for that.
Ti Moe . 2024-07-10
WEITERE KOMMENTARE IN Google
The worst McDonald's I've ever been to. Waited 45 minutes for about 10 items. Of those 10 items, 3 were missing, went back and received 6 items (was that compensation?). Furthermore, it was dirty, a special atmosphere and not a party. The staff does their best, but with 5 people in the kitchen at 6pm on a weekday…
roelant kant . 2024-07-08
WEITERE KOMMENTARE IN Google
Everything was great and very pleasant.
Max Dielas (Thor) . 2024-07-06
WEITERE KOMMENTARE IN Google
Absolutely dirty shop! The food tastes stale and there is rubbish everywhere on the tables and seats. Staff is incredibly unfriendly! Coffee in the restaurant is served in paper cups because the men and women are too lazy to clear the dishes. Hardly any of them speak German anymore. Never again.
Ra Wa . 2024-07-05
WEITERE KOMMENTARE IN Google
Horror branch, not one to show off. According to YOUR information on the Internet, a McDrive stay can only last 120 seconds. I was in McDrive today at 5:15 p.m. and for TWO(2) burgers (WITHOUT anyone being in McDrive before me) I had to wait 10(!) minutes. Seriously? Better staff your branch. Why do I have to wait 10 minutes for 2 burgers? Cow still slaughtered in the kitchen or what... it's called "fast food" not "slow food" I'm really disappointed
Alias Alias . 2024-07-02
WEITERE KOMMENTARE IN Google
Employees overwhelmed. Long waiting times after ordering. Garbage trucks were full. So all the trash was on the tables
Denis Böheim . 2024-06-30
WEITERE KOMMENTARE IN Google
Terribly long service, THREE orders in a queue of three people, they got around to serving it in 25 minutes. The child was given no toy, no apples, and a drink with ice even though it was indicated without ice. And this is just the Happy meal.
Dmitrij Sycinskij . 2024-06-28
WEITERE KOMMENTARE IN Google
Operating the new terminals for ordering food is cumbersome. The shift manager was helpful, so we also got something to eat.
wolfgang löneke . 2024-06-26
WEITERE KOMMENTARE IN Google
Everything happened very quickly today Schickenburger and MC Ripp was like that always.
Joachim A. Türk . 2024-06-24
WEITERE KOMMENTARE IN Google
I definitely cannot recommend this branch. I ordered 20 vegan nuggets and asked again whether they were definitely vegan, as the packaging was identical to the meat version. I was assured that these were the meatless nuggets. Yes. Arrived home, took a bite and it was the meat nuggets.
J. . 2024-06-23
WEITERE KOMMENTARE IN Google
The counter crew was completely overwhelmed. The wait for food that the kitchen had provided took at least 15 minutes. Accordingly, it was cold. After complaining, I only got fries from the “warm storage” system.
Jörg Heise . 2024-06-19
WEITERE KOMMENTARE IN Google
Sorry but management unfortunately doesn't have this branch under control at all... Please McDonalds take action! The simplest tasks cannot be implemented. If vouchers come into play, you not only wait forever but also get food of an inhumane quality. Too bad....
Raimund Pilarski . 2024-06-19
WEITERE KOMMENTARE IN Google
This store is a disaster. The price is significantly more expensive than others and it's also the worst Mc's meal I've ever eaten.
Cihan Y . 2024-06-19
WEITERE KOMMENTARE IN Google
Diese Zeiten sind an besonderen Tagen möglicherweise nicht ganz genau. Bitte fragen Sie immer im Restaurant nach
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