McDonald's in Göttingen

Very unfriendly employees, the floor is sticky in places. Never again, McDonald's in Göttingen.

I had to wait over 15 minutes for two Big Macs, 20 nuggets, and a File-O-Fish. The display at the counter wasn't working, so I couldn't see what order was next. Whether it was the new preparation system or the staff, I have no idea... the counter was full of burgers, so our burgers and nuggets were lukewarm by the end. It's a shame...

Every order I place in the drive-thru always comes with errors!

It's been completely disastrous for about a year now. They just never learn. The fries are always very old, soggy, and cold. Eating them is disgusting. They're pure mush. Burgers are heartlessly topped, everything in the box flies around, patties almost fall out, etc. It's not what it used to be. My entire company, including 50-60 former regulars at your shop, no longer eats in Grone! Weende does a much better job.

I'm really pleasantly surprised! The service was excellent – ​​I didn't wait two minutes and my meal was ready. The employee was super friendly and attentive. Even during the meal, questions were answered in a friendly manner. The restaurant itself is very clean and well-maintained, and the atmosphere is pleasant and calm. You don't experience a McDonald's like this very often – a definite recommendation!

Far too crowded, staff overwhelmed

Employee at the drive-thru would rather be on his personal cell phone and ignore me than help me with my order, so no idea if the food tastes good 🫩

I was there today and had specifically pre-ordered so it would be faster, which worked, but unfortunately, my order for takeaway food was packed, even though I actually wanted to take it out, but that was also packed... So now to the incompetence of the person who mopped the floor and placed the sign so inconspicuously, which caused me to slip because I don't pay attention to whether the floor is wet. They did ask directly if everything was okay, but they should have done things more neatly and visibly in this regard... Now, however, to an annoyance that really annoys me: When I order a Happy Meal for my child, I also expect a toy... but they simply forgot, which is something I don't understand, because there were still toys available; another customer swapped hers in front of me...

The food was cold. Didn't taste good.

The food was delicious, and nothing was forgotten when ordering. But I wish the service was faster, especially on Saturdays and Sundays.

Hey, unfortunately, it's happened a few times that something was missing. Today I ordered takeout and unfortunately didn't check. The 20-piece nuggets I paid for with my points weren't in the bag. The sauces were there, but the nuggets were unfortunately missing. Unfortunately, my points are gone too. Best wishes

As always, it's excellent. The option to order your food in advance via the app makes it incredibly easy. Accessible parking is available. Ground-level entrance. Accessible restroom.

I have no expectations of McDonald's other than diarrhea after eating and getting something to eat at night when everyone else is closed. I was sent away with a hand signal 30 minutes before closing time (it used to be 24/7). If time is needed for cleaning, then adjust the opening hours.

It's probably too much to ask to count to four. I ordered four cheeseburgers and then realized I only had three in the bag when I was already on the highway. Even the sheltered workshops in Göttingen are capable of screwing four legs onto a table. 🤦🏽‍♂️ Update May 25, 2025 Ordered two cheeseburgers and two chicken burgers, received three cheeseburgers and one chicken burger. It would be remarkable if someone here received an order as requested.

Somehow the standard cheeseburger is getting smaller and smaller but also more expensive.

As with every Mecces... nothing to complain about

Worst McDonald's I have ever seen.

We often go to McDonald’s and often even order in large quantities! And leave a lot of money behind!!! Every time very rude, very annoyed! Tables and hygiene are a complete disaster! When the employees don't feel like working! Then they should quit!!!! I'm fed up with these employees!!!! Orders are often misunderstood! Being stingy with the chocolate/caramel sauce!!!! Get out of there!

We often eat, drink, etc. here and the staff are very nice

Mostly not too crowded, which is nice. But the toilets were dirty and there wasn't even soap.

We haven't been to McDonalds for a long time because we had bad experiences, especially on motorways. But after the A7 was completely closed, there weren't many alternatives after 10 p.m., so we went there. We were very, very positively surprised. Great McDonalds, very friendly employees, great service at the table, everything was very clean & the food was also very good. THANK YOU to the entire McDonalds team in Göttingen for this positive experience!

Overall, the McDonald’s restaurant is very clean and tidy, which I find very positive. However, the service could be improved: Some employees seemed unfriendly and not very motivated. It's a shame, because a friendlier approach would make the visit much more pleasant.

I cannot confirm the many negative reviews. When we go to the North Sea, we always stop at this MC Donald on the way there and back. So far, always to our complete satisfaction. Everything clean and tidy. Very attentive staff who are also happy to fulfill special requests. Ordering via the APP has always worked smoothly so far. Food at the table within 5 to 10 minutes. I've experienced much worse MC Donads restaurants. Therefore full marks.

I've said it what feels like 1,000 times that caramel and ice cubes belong in an iced latte, but every time they are forgotten. The employees really need training in terms of preparation and please don't bring mixed drinks and with a straw, I hope that my criticism is accepted and implemented because it's no fun to drink like that

Hello, the service was very unfriendly.

It was delicious and it went quickly, very dear staff🥹

Good, ok, accessible food, wide selection

After 35 minutes, the food still hadn't been delivered to the table. When I asked at the cashier, they said they hadn't received their order. I showed them the printout from the terminal. Suddenly, the food arrived. Waiting that long for a fast-food restaurant with two kids? Better go somewhere else. We wanted to try it again. Unfortunately, I can't recommend this place.

It's a McDonald's. Sometimes it happens quickly. But very often it happens very slowly. The store itself is usually clean. The positive: the food tastes the same in every branch

Drive through was extremely busy. Staff haphazard but nice

The food is not good, I took a menu for which I paid almost 11€, to be honest I expected the burger to be bigger, in fact I showed the chef what I wanted and he commented that they don't have what I wanted, it can be found at other McDonald's. In the end, maybe other things are better and at cheaper prices but I didn't know what to choose. I'm not a faithful consumer of such products only occasionally so I admit that I don't know very well the menus plus I don't speak the language to ask what this or that one contains!

App cannot be used due to technical problems. Then fix this and I'll come back to you.

Yes, my childhood mcd is a dream for children, lots of parking options, fast service even for large orders, unfortunately the coupon order didn't work today, otherwise always happy, next door 1000 options fitness, KFC, Café del Sol, shopping park in the industrial area, with very direct motorway connection to the A7 towards Kassel/Hannover

Clean McDonald's and quick service.

The staff is completely overwhelmed at the first rays of sunshine. I placed an order via the app with table service. Part of the order was, of course, ice cream. Only when I asked was I told that the machine couldn't keep up with production. My first complaint was received after 30 minutes but ignored. It was suggested that my order would be taken care of. This was just stalling and being left standing. Only a further complaint to the shift manager led to our order being completed. As a result, we waited over 40 minutes in the fast food restaurant for ice cream and a few drinks. This is definitely unacceptable and unprofessional in handling such a situation.

Friendly, finished quickly despite the large quantity

The children's toys were missing from the happy meals. Bigmac incorrectly filled, a patty is missing (which was specially ordered) Cola zero without ice instead of with ice as stated in the app. I drove home for 15 minutes just to have the children disappointed, thank you for nothing. Edit: 2x fruit nonsense and 2x caprisonne were also missing. But if I go back there now, I'll take their place apart. Pure disaster.

Good place with best staff to deal. Keep it up Mcdonald.

Mcdrive service: Never the first time and never again.

Almost every order is missing something, is that intentional?

Mc Wrap stays firmly stuck to the paper. You only had the inside, it was really impossible for something like that to happen.

I’ve get the McWrap cold and glued on the Paper. Went to change it and got the same thing again. Cold and glued. The rest of the food was also cold. I’m never coming here again.

My 101 MC. DONALD'S review. Everything is fine here.

The cashier at the drive today was and is always great, the waitress was nice but forgot fries and Coke. Unfortunately, the detail is always a bit lost, something is often missing. And some employees scowl as if they don't need to work there or as if they own McDonald's. The level there has fallen somewhat.

You know one, you know them all

Little staff, long waiting times, annoyed staff

Good location, bad employees, bad food, poorly implemented building structure, still a Mc's fan

On the way home with Junior and quickly to McD. Not here again. 45 minutes and no fast food menu on the table. I'll grant everyone that their restaurant is full - there are plenty of empty times. But it's also part of running a restaurant to point out that you can't deliver at the moment. In any case, service is subterranean, terrible, a no-go...

It's a pleasure, especially for the grandchildren, cleanliness is very important here, we feel good.

All good, no waiting time so far

I have rarely seen a McDonald's where the toilets are so sparkling clean. The food was good too. That's how you like to go to Macces again

Actually, one star is too many because the toilet is full of shit on the glasses and lid. The tables and floor are full of garbage and sticky. If you talk to employees, they are unfriendly or don't understand anything you want. They make a lot of mistakes and forget a lot ,when ordering. Then they say they need training on how to clean, what a statement that is.

Unfortunately, I become more and more disappointed with each subsequent visit. And today again... We wanted to order at the order terminal, unfortunately none of the coupons worked. So after several attempts, I canceled the order and went to checkout. At first you stand there and are skillfully ignored by all the employees, until someone takes pity and the Nette Damme (who is responsible for the cash register) points out that someone is standing there and waiting. Then you describe the problem and get the answer that it works at the checkout. Yes, good, then I would like to redeem the coupons here. So the cashier takes the order with little enthusiasm (well, okay, she doesn't have to shower me with compliments. She does her job and it's good. ) Place the order, pay, wait, take away. We were a bit in Ee because the child was already very tired, so let's go. Then at home the surprise!!! Of all the coupons, only one was redeemed!!!!! The rest was at normal price! And the beloved apple turnover for my daughter wasn't even in the bag!!!!! Honestly, I don't know if I'll go there again.

You MUST always check the order. It's stupid when you notice at home that something is missing. Unfortunately, it happens often.

Everything was great, short waiting time, food as requested

We celebrated a great children's birthday! The kids were even allowed to look at the kitchen :) and were totally thrilled! Thank you for this opportunity ☺️

Mur 3 minutes from departure, hot burgers, nice service, very clean. The tables were always cleaned straight away

Food was quite good, fries nice and hot, would come back...

The floor was very greasy and extremely slippery. Hip hop was playing at an uncomfortable volume. Even though we had to wait longer for the food, everything was only lukewarm. All four cheeseburgers had different toppings, all of the onions from the four burgers were on just one. The only constant was way too much ketchup. Two tables were full of young people who not only ate unappetizingly, they were also so loud that we were forced to change rooms. Neither the staff nor the adult companions called them to order.

I have regular decaffeinated coffee. The smallest coffee and taste seems WITH CAFFEINE for a pregnant woman. Unfortunately not to be trusted.

So the lady's behavior is really disappointing. We wanted to eat together with the family. Waited over 15 minutes. When I went to the checkout and asked how long it would take, the woman at the checkout replied excitingly that she had no idea. And when the food came, the sauce was missing. Great!! So I also work in the catering industry. But you can't expect that kind of service from McDonald's. Really very disappointed

It's always very busy and sometimes you have to wait quite a long time

Hubert Zając was there, it smelled of fat, I don't recommend it

Drank coffee, which I recommend

I have been waiting for a burger and fries for more than 30 minutes. Fast food...

As a long-time customer of McDonald's, I will never visit the branch in Göttingen Siekweg again.! I feel like I'm being ripped off, but something like that. When I asked twice today if I could order something from the McCafe counter, I was told no, I should order at the front. 10 minutes later, another couple was served at the McCafe counter. Whether it was because of my hair color or whether my face didn't suit the employees has ?

So it's as hard as it sounds, but people here regularly get the wrong shakes and every time they say "Can you wait at the parking lot please?". I thought I was at a fast food chain.

Overall, my experience at McDonald’s was positive. However, I’d like to highlight one area for improvement: the accessibility of the entrance. The current setup is primarily designed for cars, with no designated crosswalk or footpath leading to the front entrance for pedestrians. As a result, the only way for pedestrians to access the restaurant is through the parking lot at the back. Improving pedestrian access by adding a crosswalk or footpath would make the location much more convenient and accessible for everyone.

Wait 25 minutes for food. This is not fast food! Things are quicker in the restaurant. Disaster!

Sehr gepflegtes Restaurant, netter Außenbereich,Toiletten Top.Bestellung wurde schnell bearbeitet, alles war frisch und heiß am Tisch.Nettes Personal !!

Not so crowded and really good different seating options.

Orders placed via the app can be picked up or served at the table. Payment possible in the app with PayPal or Google Pay

Disappointing quality compared to other branches

One of the best McDonald's branches we have visited so far! Very friendly staff who also fulfill special requests such as straws and bags with a smile. In addition, the burgers are lovingly prepared, the portion sizes are very good and the food overall is very fresh and warm.

We can't say anything about the food. As cash payers, we were literally overlooked. Man didn't even acknowledge us. So we left after a few minutes and definitely won't come back. Clearly not recommended!

Every time there are problems with the order then you try to call by phone and no one is impossible to reach

Got cold food at the drive counter, unfortunately discovered too late. That doesn't work at all. Here one star is already too many!

So far so good. Unfortunately it is difficult to get a seat there.

Hamburger not hot so cheese not melted Let's not talk about the unclean toilets

McDonald's not up to par: unmelted cheese, overcooked minced steak... Let's not even talk about the cleanliness of the toilets, which really needs to be reviewed...

McDonald's. The same everywhere

Fast service, good space, clean.

I just picked up the fries and they're all just cold. Man, I pay money for that, it's not difficult to pack a reasonably warm meal

Everything's ok, McDonald's just 😊

Until 10:30 a.m. only breakfast is available. You can't even get a small cheeseburger anymore.

A very large McDonald's with lots of parking spaces and table service, the corresponding signs and reusable dishes were sufficiently available. Unfortunately, the parking lot is separated from the building by the ToGo line and there is no pedestrian crossing, which is why we had to squeeze between the cars that were tightly packed together. The food took a while but was noticeably freshly prepared and warm

Tables were not wiped once and were therefore very unclean. The men's toilet reeked of urine and is outdone by some highway parking lot toilets.

Ordering food via the terminals works smoothly. The premises are very clean and the staff is friendly and accommodating. There is seating both inside and outside. There is a relatively large play tower for children.

So in short, everything tastes good to me personally and everything is fresh. There is only one small flaw for me, which would be that I find the items too expensive, but it doesn't stop me from visiting the restaurant from time to time

If the overweight waitress serves you, you better check your order. When she gets into a bad mood for whatever reason, maybe because it's nighttime and she doesn't feel like it, she becomes unfocused and forgets to pack things. Unfortunately, I didn't check and the stop was missing. And when you call a landline, no one answers, even though it only closes in a mecces...

Fetched something to eat during the lunch break, MC drive, the young man barely understood so quietly, then drove to work because then I noticed that one burger was wrong and 2 were completely mushy, I couldn't give feedback in the app either. Very annoying 😡

The employees are super friendly, never in a bad mood and always have time for a few nice words. The branch is well run and cleaner than some others!!

Waited 25 minutes at the drive for food ordered via the app.

I waited half an hour for food, got my cheeseburger without cheese, got sparkling water instead of a Sprite, then pointed it out to the staff and they said it was on purpose because the Sprite was empty and another employee was responsible for refilling it be responsible. Then I got my Sprite but it was so cold that it was unpleasantly cold again. I ordered Kringel fries and got a bag with 7 or 8 Kringel fries and the bag was filled with unsalted cold fries. The bench was hard and uncomfortable, at least the ice machine worked.

Even though the store was very busy at 6 p.m., as Google predicted, the order went relatively quickly. The only detraction was the slightly messy toilet.

Spacious and clean restaurant. Also highly recommended with children. There is a great play tower. Friendly and quick service.

We ordered something to take away as a family. The McRib was missing the BBQ sauce, there weren't enough straws packed and the McChicken barely had any sauce. 2 stars because the fries were nice and hot.

Super clean🖐very friendly staff...keep it up

Late at night, around 10 p.m., I decided to go to Mäces again to take a small evening meal home with me; I now regret this step. At the entrance, somehow look for the selected menu in the terminal, find it, click through all the sometimes irritating data, believe that you have ordered the right thing, and go towards the waiting area. You have to pay in between, you have to do it. Dana h wait again. By now it was getting pretty busy. At some point the drinks we ordered came to the car and home. Unpacked at home and disappointed. Instead of the chicken burger as ordered and paid for, the menu only included the cheeseburger. Do you go back at 11 p.m. in the evening to exchange? Exactly, no. So you eat it. Not more. I'll think twice about the next time I go to mäces. P.S. I don't want to swap places with the staff......!

It's nice to load it up in advance, the tablet table is also cool, the play tower is super cool for children. Now I'm coming to but... the tables aren't really clean.. but ok they were there today and there was so much going on that you Had to be really quick to even get one...ordered that and it took forever. First our number didn't exist at all then they gave us a new one and it took another time. Eeeever .. When the food came it was noticed that the drink was missing. Then in the happy meal there was the same thing 3 times instead of as ordered! So fries, burger quetschie and Capri Sun...two burgers and one nuggets. While I was queuing there, I heard others complaining that they had ordered at the same time as someone but only received it when the person accompanying them had already finished eating. The other one had water instead of the Sprite we ordered. Then you can only order on the giant screens. What doesn't really seem to work, e.g. redeeming coupons, is an art if it works. For me and my family it was a little more than 1 1/2 hours, of which we ate for a maximum of 15 minutes. In addition, the noise was enormous... the food was sometimes better... well, it's actually not worth a visit anymore... Unfortunately, the staff communicates also more with hands and feet than with words..