Basierend auf 2.991 Bewertungen gefunden auf 2 Websites
Basierend auf 2.991 Bewertungen gefunden auf 2 Websites
Stellungnahmen
A seemingly clean McDonald's And the milkshake was good... just McDonald's But what's not possible is that you have to pay for the toilet, the lady doesn't speak a word of German and sticks her hand in the face of a penetrant... What's even worse is if even paying guests HAVE to pay for the toilet then please pay attention to the cleanliness and that the toilet paper is there.....
Nadine Marschalt . 2024-09-17
WEITERE KOMMENTARE IN Google
The employees inside are very sullen, the service is very bad. I asked for help, they rejected me with a very harsh and ugly attitude, I will not come here again and do not recommend them.
Berkant . 2024-09-16
WEITERE KOMMENTARE IN Google
Super long wait, although not many orders
Marta Dmytrukh . 2024-09-11
WEITERE KOMMENTARE IN Google
It is not pet-friendly nor do they have gluten-free bread. Furthermore, the place was not air-conditioned.
Yesica Nadal . 2024-09-10
WEITERE KOMMENTARE IN Google
I've been to many McDonald's restaurants many times, but I've never experienced anything like that at a motorway rest stop where you have to pay for the toilet just because I couldn't show the collection slip or cash book. The company should come up with something. Many people don't even know this and simply pay. Does McDonalds need it so much and now even pay for toilets?
Sabine Bade . 2024-09-09
WEITERE KOMMENTARE IN Google
The cola was delicious with just the right amount of sugar and carbonation, and the chicken burger and nuggets were fresh and very hot and delicious. The part-time workers are also friendly.
Yummy . 2024-09-09
WEITERE KOMMENTARE IN Google
Long wait. Food not particularly well done and already cold!
Matthew King . 2024-09-04
WEITERE KOMMENTARE IN Google
Just your average McDonald's, although this time it funnily ruins the pictures people take of a historic site dating back to the tragedies of the Berlin wall - now with McDonald's in the background! Jokes aside, the food quality is on par with McDonald's standards, though a little slow. The toilets are not free, and even though we showed our receipt, the lady demanded us to list every single thing we ordered. After this she still wasn't that stoked to let us in...
Casper Vermeeren . 2024-09-04
WEITERE KOMMENTARE IN Google
Unfortunately, no matter when I eat here, the order is always incomplete. Every time I have to complain at least once. So service has already deteriorated significantly
Inci Kaplan . 2024-09-01
WEITERE KOMMENTARE IN Google
Very slow service. I was the only order and took 15 minutes
Francis Forget Dufresne . 2024-09-01
WEITERE KOMMENTARE IN Google
terrible service, very unpleasant
Chiara Piermattei . 2024-09-01
WEITERE KOMMENTARE IN Google
order a classic chicken burger, very bad :( had to threw most of of it.
Vid R . 2024-08-30
WEITERE KOMMENTARE IN Google
Not very good service and the toilet woman pulls you off and is very unfriendly
ole clausen . 2024-08-29
WEITERE KOMMENTARE IN Google
So the food was really okay. But the woman in front of the toilet is the last thing. You are not allowed to charge money for going to the toilet. And I'm the last person who doesn't have 50 cents to give. But anyone who asks you stupidly that you should pay and then runs after you to pee and continues to bully you, sorry, but I don't give them anything. Then some junkie on the street would rather get it. I hope she gets reprimanded.
Christian Schläger . 2024-08-28
WEITERE KOMMENTARE IN Google
Fast and cheap, the service is nice, but the place itself is full of tourists.
OPos PLay . 2024-08-25
WEITERE KOMMENTARE IN Google
Such a bad experience. Mc Donalds has degraded its quality. Go to Burger King instead McDonalds.
richa verma . 2024-08-24
WEITERE KOMMENTARE IN Google
If I have 0 then I’ll give you right ration.
Ak Takshak . 2024-08-18
WEITERE KOMMENTARE IN Google
Very bad service, they even charge for the toilet
Daniela Garces . 2024-08-17
WEITERE KOMMENTARE IN Google
My grandson had milkshake or something similar (I'm not sure about the name, I don't go to MD) He let me try some of his and i tell you guys it was like drinking 5 big spoons of S U G A R mixed with milk !!! 🤮
Rich's SKYLIGHTS and Roof hatches . 2024-08-16
WEITERE KOMMENTARE IN Google
If you're here Don't choose the function they brought you Waited 15 minutes for food In the end he came up and showed me the receipt They collected food for me, which was lying there supposedly like mine, who knows. Gave an order and didn't give me a napkin. I didn't even want to come up again. In short it was so-so
Артём Тимошенко . 2024-08-16
WEITERE KOMMENTARE IN Google
toilet fraud: the note says donation and the lady demands 50 cents, it says the toilet is included in the price and the lady takes the information about the toilet from the receipt and you can't enter a second time, not only do you have to pay, but there is no paper in the toilet and it is dirty. The food was so-so. It's dirty. I don't recommend it.
Patrycja Kamionka . 2024-08-15
WEITERE KOMMENTARE IN Google
In itself it's a McDonald's, but you also have to pay to go to the toilet, even if you consume! A shame! Being able to go to the toilet should be a universal right, otherwise, we can also pee almost everywhere in town, when it smells like urine everywhere we might ask ourselves the right questions! In short, shame on this McDonald's. I would also like to add that the "pee lady" who must probably be a poor person from whom McDonald takes advantage, works in intolerable conditions for a country such as Germany in 2024. It is inhuman and revolting.
Jeremy VINCENT . 2024-08-15
WEITERE KOMMENTARE IN Google
It felt like a normal McDonald's. I stopped by for morning coffee around 9am. Since it was morning, there were almost no people inside, and the inside of the store was relatively clean. The coffee tasted like the usual McDonald's. There may also be several charging plugs depending on the seat.
T. F . 2024-08-14
WEITERE KOMMENTARE IN Google
Very nice employees, fast service and the hottest and tastiest Mcces food of all the Berlin branches!
Mark Kamprath . 2024-08-13
WEITERE KOMMENTARE IN Google
Very inexpensive place to go to the toilet Advantages: only 50 cents for toilet. Cons: bad food.
Vladimir Khilko . 2024-08-12
WEITERE KOMMENTARE IN Google
Many thanks for the Cola half liter, without ice, for Lieferando. BiG, Adam
Adam . 2024-08-11
WEITERE KOMMENTARE IN Google
Just nice McDonalds. Bonus is the terrace overlooking Checkpoint Charlie. And a free toilet upon presentation of a receipt for purchase at this location.
R dG . 2024-08-08
WEITERE KOMMENTARE IN Google
A terribly dirty place, even by MC's low standards.
Jacek P . 2024-08-05
WEITERE KOMMENTARE IN Google
AN IMPUDENCE !!! I just bought cake from the MC Cafe for 10 euros, actually no problem Only my cake (both pieces) was intentionally packed backwards in the packaging by the extremely unfriendly service, so the whole cake stuck to the bag and I could pretty much throw both pieces in the trash... it was small, black hair and... only speaks English... that's really not possible...
Nesrin Hasret . 2024-08-02
WEITERE KOMMENTARE IN Google
I ate takeout McRib, which is not available in Korea. The inside of the store was a bit chaotic and hectic. The order coming out was very slow. McRibs taste like a bulgalbi burger.
Tim . 2024-08-01
WEITERE KOMMENTARE IN Google
Very poor quality/bland food compared to McDonalds in New Zealand. Also expensive for what it is. Gave it at least two stars because the restaurant itself is nice and the order came out quick. Honestly wouldn’t feed this to my dog though. Burger was difficult to finish but I don’t like to waste food.
Matt Fordyce . 2024-07-31
WEITERE KOMMENTARE IN Google
Horrible woman manning the bathroom. I have a chronic illness and spent only 4 minutes (I checked) in a stall and she screamed at me and was very aggressive. Meanwhile there’s people coming in asking for money in a cup, maybe they should worry about that rather than someone using the bathroom.
Travel Barraclough22 . 2024-07-31
WEITERE KOMMENTARE IN Google
Don’t grab takeout from here. Every other time they mess up the order. And then you get home to children’s tears because they don’t have the thing they had wanted.
Alper Çuğun . 2024-07-24
WEITERE KOMMENTARE IN Google
We specially ordered a little something so that we could go to the toilet after reading that you can only go to the toilet with a receipt - which I can definitely understand in a tourist hotspot like Checkpoint Charlie. When we gave the woman in front of the toilet our receipt, only one of the two of us was allowed to go. The family of five who arrived shortly after us didn't even have their receipts checked and everyone was allowed to leave. Absolute impudence.
Barbara Mayr . 2024-07-22
WEITERE KOMMENTARE IN Google
Bro claims that a vanilla shake is a chocolate shake but just "just a lighter colour". Lower service
Stefan Danielsen . 2024-07-21
WEITERE KOMMENTARE IN Google
Wow. The cleanliness leaves a lot to be desired. Of course, thanks to Checkpoint Charly, there are a lot of tourists here. The store should only be able to cope with this volume. After all, McDonald's hasn't been here for just a week. 😔 Apart from that, even when the outside temperature is 32 degrees, I expect a really fresh milkshake that is slightly icy and not just cool, thick strawberry milk. I would have preferred to have the broth tested directly by the service staff. But this shouldn't happen even to the poor souls. I'm sorry, but the real best thing about this branch is the exit. And then never go back in. I like to go to McDonald's and alternatives every now and then. But I now give this one branch a wide berth. 👀
Soeren Eisenschmidt . 2024-07-21
WEITERE KOMMENTARE IN Google
It's clean, but the staff (hardly speaking German, let alone understanding it) is completely overwhelmed, annoyed and apparently unable to work. For this location, a shame!
Marcus Melchin . 2024-07-17
WEITERE KOMMENTARE IN Google
Easily the worst McDonald’s experience I’ve had in my life. First off receipt didn't print out of the machine and also didn’t tell me my order number leaving me forced to guess which order was mine. There was an enormous pile of burgers and fries all going stale with no-one packing them into meals. Waited 30 minutes for my food which was missing sauces. Burger was cold, fries were cold and stale, the only positive thing about my meal is that my drink was cold. Wouldn’t recommend!
Will D . 2024-07-17
WEITERE KOMMENTARE IN TripAdvisor
This has to be the worst McDonald's in Germany... Waited 25 minutes for a burger. And then there was only half a slice of bacon on the “big tasty bacon”. Work ethic and organization are below average there... Never again!
Jens S . 2024-07-17
WEITERE KOMMENTARE IN Google
It is difficult to find the famous German organization in this place. My order took a very long time to prepare, even considering the large number of customers. In addition, the order numbers were not displayed on the board and you had to listen to whether the man would shout your number or not. Additionally, the coffee had to be picked up in a different place than the food. Poorly.
Martyna Kozakiewicz . 2024-07-11
WEITERE KOMMENTARE IN Google
Personeel in de bediening is prima. Wachttijd was wel erg lang voor 1 flurry en 1 milkshake. Besteld via de app en table service, hierdoor geen bonnetje gekregen. Daar vond de toiletjuffrouw het hare van. Meteen een hele hoop gescheld en gedoe, geen woordje Engels ondanks een toeristisch gebied. Erg slecht.
Mart America . 2024-07-09
WEITERE KOMMENTARE IN TripAdvisor
The worst Mc Donald's I havs ever visited. There is no air condition, table are not clean, the order was waiting, but no notification on the screen. There is no suowrvision control. Poor hygiene attention - basic prevention rules should be standard. My daughter has stomach problems after meal she has eaten there.
Mario Be . 2024-07-07
WEITERE KOMMENTARE IN Google
They’re open until 4am, passed by at 2am after a party, found that they closed the door already, and I had to wait until someone leaves to open the door. That’s sneaky behavior from the management to push customers away.
Mohab . 2024-07-07
WEITERE KOMMENTARE IN Google
The fries didn't taste good, there was no salt in them!
Talibanjäger 1 . 2024-07-05
WEITERE KOMMENTARE IN Google
Once again a McDonald’s in Berlin excels at being utterly rude and miserable. If you really want to experience the famous Berlin Schnauze attitude, look no further.
Stemfour Visual . 2024-07-03
WEITERE KOMMENTARE IN Google
The staff works extremely slowly and many people don't understand German.
Aydin Bayram . 2024-07-02
WEITERE KOMMENTARE IN Google
I ordered from MC today and had it delivered via Uber. Food was cold and 2 products were missing since McDonald's was called and shut down because the delivery service supposedly doesn't recognize this McDonald's as a restaurant, what nonsense, it's sad that McDonald's has to change so much. Just sad, but I will avoid this store in the future.
Torsten Kahnt . 2024-07-01
WEITERE KOMMENTARE IN Google
I ordered two times. And there is always something lost. Please focus on your job!
Chou Chelsea . 2024-07-01
WEITERE KOMMENTARE IN Google
Usual stuff for mac d’s apart from the very very very grumpy and rude lady that guards the toilet with her life, and doesn’t say a word!! God forbid you turn up without a receipt or 50c ready to pay! Rude is being kind! Not sure I’ll go back just because of her! Plenty other places to eat in the area
Sherpa604822 . 2024-06-29
WEITERE KOMMENTARE IN TripAdvisor
There was little going on. The order didn't come complete... had to complain twice. An espresso took extra time. The icing on the cake was that you had to pay 50 cents per person to wash your hands. That is rather difficult.
Markus Wittenberg . 2024-06-29
WEITERE KOMMENTARE IN Google
The staff can neither speak German nor English, which is a shame in such a historic place :(
Johannes . 2024-06-29
WEITERE KOMMENTARE IN Google
Larger branch with ground and upper floors at Checkpoint Charlie. Lots of tourists. It took a while before I had my donut and cappuccino. Both components as a combo = €4.09. Much more expensive individually. It's best to refer to the McCafe combination, otherwise you might end up paying more. I found it very positive that an employee always cleared the tables of rubbish. The new breakfast is available from 7:00 a.m., with McFarner, mini pancakes, croissants... 👍
Carmen Hyuga . 2024-06-29
WEITERE KOMMENTARE IN Google
Busy, sometimes really busy, but the queue kept moving, the order was correct (and warm) and the assistant was friendly.
sam morrow . 2024-06-28
WEITERE KOMMENTARE IN Google
They took too long to give me my order. It seems like they need more workers as the amount of clients they have is too high. Workers were also really stressed.
Alan Berdinelli . 2024-06-26
WEITERE KOMMENTARE IN Google
I ordered a coffee which was nothing like the ones I had at the Netherlands. It was mostly foam. Then when I complained to the employee, he accused me that I drank it before complaining. After a short argument he called me the n word. As a black woman I was shocked to hear this in Berlin from a white guy who was probably German. Disgusting place, avoid at all costs!!!
Maria Bornhold . 2024-06-25
WEITERE KOMMENTARE IN Google
Auf der Toilette wird man von einer Frau welche nicht im MC Donalds outfit ist unfreundlich begrüsst das man den Kassenzettel zeigen muss oder EUR 0.5 bezahlen. Für mich sieht das nach abzocke aus.
Michael S . 2024-06-22
WEITERE KOMMENTARE IN TripAdvisor
Just waited 45min/1 hour for a cheeseburger. Never again
Fabio Bartsch . 2024-06-19
WEITERE KOMMENTARE IN Google
Wish I'd have read the reviews first. It is a very busy restaurant but food was ok despite the wait. On using the toilet facilities we were confronted with a sign which read 'charge €0.50'. There was no mention of requiring a receipt to use for free...just an angry woman demanding 50c. So all in all rather disappointing and a good trap for tourist overcharging. Can now see that this is a persistent problem and despite feedback saying that they'd look into it, it still happens...not great.
Amy Quayle . 2024-06-19
WEITERE KOMMENTARE IN Google
You stand for an hour or more for one thing, staff slow and rude.
Janick .r . 2024-06-19
WEITERE KOMMENTARE IN Google
A 20 minute wait for 2 chicken burgers is not uncommon at lunchtime. Bring a lot of patience. Not a fast food restaurant.
Alexander Asante . 2024-06-14
WEITERE KOMMENTARE IN Google
The slowest McDonald's in Berlin...
F . 2024-06-12
WEITERE KOMMENTARE IN Google
We were there on Thursday evening with a school class. After entering the order at a terminal for a long time, we were unable to complete the order. An employee helped us a lot, we were told to order everything again at the checkout and were given a discount for the inconvenience. It would be great if the terminals were programmed so that in the event of a crash you receive a receipt with a number and the order is saved on it. This means it can be accessed and edited again at the checkout
Ibrahim Ekim . 2024-06-09
WEITERE KOMMENTARE IN Google
Paying €0.50 for toilet when I bought €10 euro for food. Then when I decided to write the review here I saw someone also paid and then McDonald reply that to show the receipt at the toilet counter. But first and for most, it doesn't have any signage to say that. Also the lady there never ask if I am a customer and show her receipt to get it. So management of this McDonald should do something instead of putting a lady there and never train to be more polite towards it's own customer. Understand this is to avoid some people to use toilet without buying food. But to be fair to restaurants customer, the lady just need to ask. If not staff at the Mcdonald counter should mention to customer to keep the receipt to go toilet. Or to put more signage to remind customer.
V YNWA . 2024-06-06
WEITERE KOMMENTARE IN Google
He saved me! I was out and about at 3 a.m. very hungry... but then this MC came around the corner. Delicious curly fries at 3 a.m. Cool.
Black Panda . 2024-06-02
WEITERE KOMMENTARE IN Google
After visiting the checkpoint Charlie, we used the opportunity to relax at the mcDonalds next to it. This experience was terrible. First the login at the order didn’t work, so we placed the order without receiving bonus points. Later on, my son wanted to go to the restroom, were the lady was refusing the use, because he didn’t have enough change to pay for the rest room. The charge were 50ct. After complaining at the counter ( which were very unpolite) they told us, that my son can use the restroom with the receipt, no need to pay. So he did, but the lady kept the receipt that no one else could use it. That’s an experience I never had before at a restaurant. The servereigenen was unpolite, The food was also strange and not as usual.
Andy B . 2024-06-01
WEITERE KOMMENTARE IN TripAdvisor
I don't think there's much to say about the food and the prices, everyone knows them and they're always the same. This shop is relatively large and always clean.
Denis B. . 2024-06-01
WEITERE KOMMENTARE IN Google
Employee unable to fulfill a mobile order. Restaurant manager!!?!?
D. Erwin Lindemann VDI . 2024-05-29
WEITERE KOMMENTARE IN Google
After ordering, my number suddenly disappeared from the pickup board, even though it was never called. Very questionable and dubious!
Marcel Thomas . 2024-05-29
WEITERE KOMMENTARE IN Google
Paying for the toilet in McDonald's!
Dan Jones . 2024-05-28
WEITERE KOMMENTARE IN Google
0 stars. Unfortunately you have to give a point. At first I couldn't enter my code into the terminal. But then I ordered without receiving any points. After eating, my son wanted to go to the toilet, but the toilet lady sent him away because he didn't have any money with him. After complaining to management (no one at the counter spoke German), I was told that my son could use the toilet with a bon. He did this, but had to give it away so that no one else could use it. We (fortunately) didn't have to use them. An insolence that I have never experienced anywhere.
Andy B . 2024-05-27
WEITERE KOMMENTARE IN Google
Homeless people are constantly coming in and rummaging through tray carts.
Rimes Times . 2024-05-27
WEITERE KOMMENTARE IN Google
The food is not tasty, the self-service cash register didn't even give me a receipt. It tasted like rubber, overpriced. I don't recommend it
PipelnI Heh . 2024-05-26
WEITERE KOMMENTARE IN Google
The food was delicious but the entire staff was unfriendly. I found it very outrageous that you have to pay 50ct for the toilets. I would be sent back because I only had 20ct with me even though I was a guest.
Eddie Bauer . 2024-05-26
WEITERE KOMMENTARE IN Google
50 cents for the stupid toilet... or show a receipt... where am I??? No, never again!!!!
Alexander Gunkel . 2024-05-23
WEITERE KOMMENTARE IN Google
Total disaster, I've been standing here for half an hour waiting for my 20 piece Chicken McNuggets. The worst thing I've ever experienced at McDonald's
Michael Jurischka . 2024-05-21
WEITERE KOMMENTARE IN Google
No sauces were brought, there were 7 in total
Rollmops 0408 . 2024-05-14
WEITERE KOMMENTARE IN Google
We waited 20+ minutes for our order. Unsanitary conditions. Ignorance of the German language. No respect for clients. Not performing work duties.
Mykyta Bohdanov . 2024-05-12
WEITERE KOMMENTARE IN Google
If I could I would give it 0, I've never eaten a more disgusting McDonald's in my life, a place full of black faces, you'd better avoid that
Natálie Riedelová . 2024-05-11
WEITERE KOMMENTARE IN Google
It can't be right when you get there and you can't order at any cash register and no cash is accepted and you also get a stupid answer from the shift manager. Great shop. Luckily there are tourists who don't care about the service Hello dear owner. I think it's great that you only respond to the positive reviews here but simply ignore the negative ones. That shows you how much you care about the opinions of your guests
Zoomer.Berlin . 2024-05-09
WEITERE KOMMENTARE IN Google
I'm visiting beautiful Berlin and wanted to have a cold ice cream café today. I ordered at the self-service counter and went to the checkout to pay. The employee accidentally gave me the wrong receipt at first. Everything is fine, no problem can happen. I was waiting for my order. My order was supposedly ready to be picked up. When I asked in English where my order was, the employee said that the order was still being processed. ? I replied that the ad says my order is ready. She said I should wait. But then my pickup number disappeared. Very strange. I asked another employee if my order was still in progress because the number was no longer on hold, but then the ice cream went quickly. My frappe tasted not like coffee as usual, but like a vanilla milkshake. The Fanta I ordered was non-carbonated and the cookie was very dry. I ordered to take away, otherwise I would have complained about it on site. Sure, you get stressed sometimes when there's a lot going on, but there weren't that many orders going on at the time. The staff just seemed overwhelmed to me. Very unprofessional.
A E . 2024-05-09
WEITERE KOMMENTARE IN Google
It is outrageous how guests in this "restaurant" are shouted at when they want to go to the toilet. Do you have to pay 50 cents here? Must! You get hit on by the woman in the hallway. Just cheeky.
hermanzegerman . 2024-05-08
WEITERE KOMMENTARE IN Google
It's a great location to eat a burger looking at Checkpoint Charlie, but the area is also very rough around the edges.. take care... Also, keep hold of your receipt to use the toilet. Food was served quickly and correctly
Seiriol Dawes-Hughes . 2024-05-04
WEITERE KOMMENTARE IN Google
Bought a "Big tasty bacon burger" to bring back to the hotel... Open it up, take a bite... No burger. Just a saucy/salad bun with no meat :(
Drew . 2024-05-04
WEITERE KOMMENTARE IN Google
Nasty, dirty everywhere, an old woman in the toilet argues with customers and charges for the toilet despite showing the receipt
Kacper Urban . 2024-05-03
WEITERE KOMMENTARE IN Google
I would happily eat here again, so I think 5 stars, the highest rating, is appropriate for this place and I highly recommend it ;)
Abel Delimata . 2024-05-02
WEITERE KOMMENTARE IN Google
Unacceptable lady who guards the toilet. I bought a drink to use the restroom. I showed the lady the receipt, she let me in. After leaving the restroom, she made me pay, said that my receipt was no longer valid (?). I explained that I didn't understand what the situation was about, however, she didn't understand English. She took my receipt and threw it in the trash. For the sake of peace of mind I wanted to pay by card, she replied something I couldn’t understand. I felt humiliated. Such a situation should not happen in the 21st century.
Martyna . 2024-05-01
WEITERE KOMMENTARE IN Google
Beware of the toilet scam, the lady at the entrance demands payment even though she writes "donation" which should be voluntary, in addition, if you buy something at the bottom of the receipt it is written that the toilet is included in the price and she continues to argue that you have to pay, pathetic.
Alicja Różańska . 2024-05-01
WEITERE KOMMENTARE IN Google
The food is typical, but the issue of using the toilet is another matter. I am surprised that even though I placed the order and had a receipt confirming it, there was a lady standing next to the toilet charging a fee for using the toilet. Both on the receipt and on the board placed on the column in front of the toilet it was written to show the receipt. For me, it is logical that if I wanted to use the toilet just off the street, I should take into account the toilet fee, but not when I am a customer and just want to wash my hands before eating or just use the toilet. Of course, the lady didn't understand anything in English.
Aleksandra Anna Ząbkowska . 2024-04-29
WEITERE KOMMENTARE IN Google
Everything was perfect to have 1 star. Burger was dry, fries were partly raw, cola was only half filled. If I were to work there, I would voluntarily quit because my work colleagues are too incompetent to do certain jobs.
Kristian Altmann . 2024-04-28
WEITERE KOMMENTARE IN Google
Slow service even outside the peak hours.
Piotr Michalski . 2024-04-26
WEITERE KOMMENTARE IN Google
Does not accept €200 notes. Totally unfriendly
Semih Kastas . 2024-04-24
WEITERE KOMMENTARE IN Google
I was a guest in the branch today. Was very grateful for the friendly and nice staff. Unfortunately, I see from previous reviews that the following two problems have been known for a long time, but nothing is being done. A) the screens don't work: if you order something via the terminal or the app, you don't see anything. In my case, a simple coffee order was simply forgotten. I'm surprised. A friendly employee then prepared them on the short official route at the McCafé. I was very happy about that. He was also very friendly and apologized and made this clear by giving me 2-3 extra chocolates. B) the staff at the toilet, in our case a woman in her fifties and sixties who speaks with an accent and has dark, short hair, was not service and guest-oriented at all: I was a supervisor with a group of young people on site. Luckily I was able to show on my app that I had paid and had an order pending. She was very, very meticulous and precise. I had to show exactly when I placed the order and whether it was actually the store. She then even started swiping around on my McDonald’s app. After I said in words that they are children and they belong to me and the rest of my class shops downstairs and certainly not everyone has to go to the toilet and that they could use the toilet for free, she said no. We had a short conversation, where I remained friendly, but she kept repeating the same thing, everyone has to pay. Regardless of whether you are a child or not. Maybe, according to her, she would have made an exception for a seven-year-old. But not with a 13 and 14 year old teenager. Finally, another older guest put a euro in the bowl and said it as he walked past. I'll help pay for the boy. My students were then able to go to the toilet free of charge. My tip: be sure to come with a receipt, or go back afterwards and ask for the money back. You should only go to the toilet if you have a receipt. No exceptions will be made. Personally, I found the entire guest experience very sad since the branch is aware of the problems.
Joachim J. S. . 2024-04-16
WEITERE KOMMENTARE IN Google
I ordered something to take away and didn't get my trash bag. Only noticed it at home. I'm very disappointed :(
Luiza Bationo . 2024-04-12
WEITERE KOMMENTARE IN Google
0/5 stars. Ordered via Uber eats and didn't get any goods because the delivery person was too mentally impaired. Thanks for nothing. And yes, it's also your fault as a restaurant because you didn't do anything to ensure that I ordered and received the goods I paid for
Florian Bunte . 2024-04-12
WEITERE KOMMENTARE IN Google
Excellent value. What a pleasure to find a clean and welcoming place like this. Thanks to the whole team.
Pierre X . 2024-04-11
WEITERE KOMMENTARE IN Google
The fries weren’t that bad but the caffe was the worst I’ve ever had.
Pika Pika . 2024-04-04
WEITERE KOMMENTARE IN Google
It is located in a good location. It has places on the ground floor and on the first floor there is also a terrace where the famous checkpoint is visible. It's never too crowded and the service is fast. In summary, it's also WORTH it for a short stop since there are also tables outside the restaurant
massimo . 2024-04-01
WEITERE KOMMENTARE IN Google
The worst McDonald's we have visited. McSunday was obnoxious and very quick to melt. We waited over 20 minutes for our order and the service looked like something from a slow motion movie. Tasteless coffee was given to us after another 10 minutes at another window. The lady in the toilets was also very unpleasant to the point of being aggressive.
Dojta Dojta . 2024-03-31
WEITERE KOMMENTARE IN Google
The worst Mcflurry, I ever had.. Thanks Indian lady.
RSP . 2024-03-30
WEITERE KOMMENTARE IN Google
Very overcrowded and poor service
Peter Schmidt . 2024-03-29
WEITERE KOMMENTARE IN Google
Diese Zeiten sind an besonderen Tagen möglicherweise nicht ganz genau. Bitte fragen Sie immer im Restaurant nach
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188 Stellungnahmen
Very tasty burgers and nice service, but unfortunately a bit expensive. (It used to be like this) Unfortunately, the burgers have now become worse. Burger patties are relatively tasteless and dry, gua
kaffeeschonmussnaturlichdamenuggetsmaishamburger26 Stellungnahmen
Online page wasn't up to date, online order stated with card payment - didn't work😖...luckily I had cash with me...IMPORTANT check order...ordered sauce wasn't included several times...very annoying
kaffeeschonmussnaturlichdamenuggetsmaishamburger