Kentucky Fried Chicken in Berlin

The chicken was good, the fries tasted like old fryer grease and were cold.

It was delicious again today! However, the quality varies very often.

Vegetarian options are unbelievably expensive.

Ordering from the kiosk is much quicker...

Unable to correctly pack large online orders. The burger was completely missing from one menu and instead of the cheese fries we ordered, there were normal fries. Cost 16.79, get goods for less than €10. If you pick up in the drive-thru and only notice it when you get home, there are no contact options to clarify.

Just can't fault it. A KFC like it is in the book.

Chicken dealer we trust. Clean, fast and good. System gastro in an easily accessible location in Berlin. In the evening the raccoons come and look for their share.

Delivery service is so bad, I live in 1.4km distance to this restaurant but it took 45 minutes to bring my order for delivery guy. It was so cold

I love KFC. When I go to an event in Berlin, KFC is a must.

Something was always missing at the Drive Inn counter, which you only notice when you get home. SHAME.

Good food but unfortunately the employees couldn't say whether the Pepsi was zero or not and there was no soap

The quality was very very poor!!! The food was very dry and not fresh. Employees hardly understand German or even English. 6 employees at the front of the checkout just standing around while a homeless guy just comes in and harasses the customers, that was the last time I'll ever come back!!!!

I was in this "restaurant" for the third time in my life and definitely the last time, the mashed potatoes are 1 to 1 reminiscent of prison food, the staff speaks, with exceptions, very bad or no German at all, those who could do it do it very unmotivated and unfriendly. Make scrambled eggs at home, it makes more sense and is better!!! New Ever!

There are 5 stars in the “Fast Food” segment. Friendly and helpful service that will take care of you if you can't use the machine or don't want to order via it. The food is like any KFC and tastes good. Istanbul something other than sticky burgers. The only thing, as with all KFCs, is that it feels like uncoordinated packing before serving, which leads to longer waiting times. And, unfortunately, the spicy chicken parts are no longer available. But otherwise, always good for a quick, tasty meal

I really wonder how stupid you have to be to not be able to pack an order correctly

Nope, not mine anymore. I was really looking forward to the chicken pieces. And then these little fragments lay in a cardboard bowl

As always, not everything would be delivered

If you like drinks with sweeteners, that's probably good for you, but for me the drink was really bad. The food was and is always good

Ordered to take away. Once again I forgot to pack the extra half an ear of corn 🤨

Dips bucket with coleslaw and a Pepsi! The chicken pieces were cold and sticky. Not crispy! Fries also fluffy and tasteless! Of the 6 dips, there were ONLY 3 types to choose from, but this only had to be changed when it was served! You can't "teach" the order machine to do that! No, it's better to discuss things with employees who don't speak German but can only work with pictures! At the drinks counter (you only get an empty cup on the tray) there was a sign that Pepsi was only available at the DriveIn. So next debate, why do I get an empty cup? Or should I go behind the counter with my empty cup to get the Pepsi? 3 employees look at me and don't understand what I'm talking about! Anyway, they probably don't even know what's written on all the signs! The only thing that convinces in terms of taste is the coleslaw, but it has to be cold! A bad experience richer, never again! At the kebab around the corner it tastes better and is cheaper!

Along with the receipt, another collection slip came from the receipt issue, which was then not processed. At some point I noticed that I was still standing there. Since the receipt roll at the counter was empty, there was probably no receipt to process. Two service staff acted rather haphazardly. In addition, the ordering screens are hardly comprehensible, because menus use symbolic images instead of the actual content and the large monitor above suddenly suddenly switches from the information display to a full-scale KFC advertisement, as if you weren't already there. My last visit there to this chaos shop.

As always, very, very nice, friendly staff at McDrive and also in the store!

Everything fine. Good food and nice service

It's good but unfortunately it's very expensive

Had a very bad experience. Standing at the drive-in for 20 minutes. The employees were very unfriendly when I picked it up. Mam could see chaos in the kitchen. This was a new experience for me as I have always found this branch to be very good.

If I could I would give -3 stars. It was pretty quick but it's not clean, the taste is poor and the worst thing is that the employees know that the Pepsi tastes like a toilet and they still sell it!! Absolutely no recommendation!!!

Everything to the best of your satisfaction

No value for money, poor service, cold fries 🍟

The shop is completely disgusting, the fries are cold and the chicken is drowned in planade and served tastelessly in a cardboard box :( 😞 not recommended!!

Doesn't seem inviting. Service at the counter was only partially informative and repeatedly referred to the self-service terminals. The drinks dispenser also deserves to be cleaned several times. The food isn't really tasty. And ultimately, for the prices quoted, you can prepare really healthy, tasty, high-quality food at home. Although it was my first time eating here to try it, all I can say is: NEVER AGAIN and no recommendation.

The store has absolutely lost quality for about a year. The burgers and wings were barely edible, even though I only got the one box of 5.

We ordered via the machine and received our food quickly, which tasted very good. The only negative thing in my opinion is the air conditioning, the prices and the savings wherever possible (sauce with fries costs 50 cents extra). Chicken was juicy, burger too, everything was great👍🏼

Two days ago I stole a basket with 8 pieces of chicken. At home I saw that there were 4 pieces of rear wings and 4 pieces of front wings and they were all so dry that I mixed everything in the trash can.

I have come here many times...but now there is a lack of German-speaking and competent employees I just wanted a menu for Zinger BBQ Burger without BBQ sauce... it stayed that way because she couldn't change it on her screen and didn't manage to tell her colleagues in the kitchen that the burger would be without BBQ sauce I say only qualified personnel!

Unfortunately, the portions can no longer be compared to those of “before”.

Biggest rubbish, dirty and not hygienic Very disrespectful employees We wanted to order, but the other people were of the opinion that they had to finish their conversation and argument first We waited 15 minutes Not recommendable Eat cold and chicken not cooked through and raw

Staff was very friendly. Eat good. Just KFC.

Food is very good, staff could be a bit friendlier

The cashier with a red beard gets 6 stars for his friendliness

Terrible food, just fat and not good. Wasted money

UPDATE!!! After a long time I was back. unprepared, redesigned, mistakes when ordering and the crunzy burgers emptier than McDonald's. Sad I don't think I'll try again. Update:2.6.24 Back there again after 3 years (desire to have children). Even though we ordered online, I received my order last. The employees were exhausted (even though there was nothing going on) but they were nice. Our order wasn't very big but it took a long time!!!! I have the impression that the fries are becoming fewer and fewer and the chicken wings are becoming very small. The Pepsi unfortunately has very little carbonation. I'm not saying it doesn't taste good, but the HR meat would most likely have been left under the lamp for a long time. They weren't crispy anymore. The fries were also soggy. I live 5 minutes away and we ate immediately. A pity.

Due to my age, I prefer personal contact. I was there with lovely young people for whom ordering and paying at a machine is completely natural. I have tasted. The chicken pieces had an unpleasant spiciness and the puree with sauce reminded me of bag quality. But the little man I was there with enjoyed it. And! He loved being able to draw his own drink (in an endless loop). I don't go there alone anymore. Probably again with kids.

Kentucky always has consistent quality and can easily keep up with the other fast food providers. The coarse breading makes the products nice and crispy. The waiting time in the evening shop was quite long today (19 minutes). I hope that was a slip-up. Because I wasn't used to such long waiting times, and it doesn't do justice to the name fast food.

Does what it's supposed to but nothing more

There isn't much left of the quality of previous years, but today's order was the lowest point. Of the six chicken pieces, two were barely edible, one was indefinable, and three were spindly wing tips. Everything completely dry. The six crispies: too light, still dry, weak. Conclusion: 26 euros for mainly bones and breading. Never again.

Food is over priced and low quality. Never again.

Berlin a village closed at 10 p.m. on the Wednesday before the holiday.... The employees were sorry... and we then sat outside and enjoyed eating

A very good company! The employees are very nice! And the food tastes very good! I often come with my family to eat there!

Seemed dingy, maybe because it was just before closing time. Or, the demands are low.

The employee Marina Pavlov is very unfriendly and rude to the customers.

It used to be better, food portions were small and very expensive

I tried ordering here 5-6 times and every time its been mid to terrible. The biggest problem is that the fried chicken is often oily and "soggy". I dunno if they cook it at too low a temperature, or don't shake off the oil or something, but it's horrible. Love my junk food and I have a high capacity to eat most things, but this KFC makes me actually feel sick and can't finish it it's so bad. Wish it wasn't the case! It's just this specific shop cos the one I had in Potsdamer platz is great.

The food there is nice, but it could be cleaner

For 4 chik.small fries + chisbu. Almost 15 euros plus my Pepsi more than half mixed with water never again

In the drive-in, the employees understand each other much better since the airport is closed.

So that has nothing to do with fast food, my food is ready quicker in the restaurant, why do you only employ 2 employees????

What a snotty shop that was. Employees are put at the checkout, they can hardly speak German, they have a total cold and something like that touches the food. Then you want to eat something in peace outside and are approached by idiots who have nothing better to do than smoke their heads. It's impossible for the store to match the surroundings

Because we sat for more than 2 hours we had to pay €35 in parking fees, a shame. Service is not attentive. Food quality has declined in recent years, which is a shame. No wonder it's always empty here

The food was delicious, the restaurant was totally clean, I like it. The prices confused me a bit!!! 😕 🙆‍♀️

We forgot the most important thing, even though we paid the full price. We took the food with us because the store was closing and then everything wasn't even packed up. That's a crapshoot

The music in the restaurant is too loud and totally annoying. That's the only reason I don't want to come back

Last Sunday, I had a disappointing experience at KFC. The ordering kiosk didn't print a receipt after I finished my order. I informed the staff and waited for a while, but unfortunately, the counter staff weren't very friendly about the situation. To top it off, the food itself wasn't up to par - the chicken was dry, and the fries weren't as fresh as I'm used to at other KFC locations.

The food was delicious. However, the waitress doesn't explain what the process is like in this store. I ordered food there and was given a bag to take away. I was then allowed to get the tray myself.

This KFC is probably my favorite so far in berlin. The food and its appearance are always great, even better than one in Alexanderplatz. Order time is amazing. i get my food in less than 5 minutes. Also, they recently made building renovating the new design, which looks clean and fresh.

Great high chair for children to choose from. (From Stokke). Nice service. Delicious food.

The order did not apply.. It was take away., The wrong order came out at the dining table... I was lazy to drive the long distance back... It was on Sunday.

Can someone please close this store? Or at least change the staff?? They are totally overwhelmed & for the prices they have, you should be able to meet the minimum requirements. It can't be possible for several different people to vomit all night long after eating in this store! There is something massively wrong & unfortunately this is not the first experience but definitely the last bad experience with this KFC. The health department should pay you a visit.

Kurt Schumacher KFC Absolutely Terrible!! I ordered via app, Chicken was full of blood & black in appearance!! & missing two hot wings. I called customer support & explained the situation, They could not help me or resolve the matter or even care the slightest. Suggest different franchise

Pawan makes the best burgers! Top!

Unfortunately, not only have the prices risen sharply, but the quality and quantity have decreased significantly! At the Cheese Chrunch recently there were 2 larger pieces of nuggets per burger, but today there are only half of them, which were also flattened... 40 Hotwings, 12 Chicken Orig and 2 cheese Chrunch for €66.97 🥺 The chicken was cool and very chewy! I think that was the last time...

The branch has changed repeatedly over the years. Nice open concept, staff make a lot of effort and are very friendly

Everything ok, not really my thing when it comes to food, but everything is fresh and clean. Very nice staff.

The Crispys Bucket is highly recommended. We like to use the Sweet Imperial Dip (Asia).

Large fries cost €3.49 and look at the size.

It's been a long time since we ate in the restaurant with 4 people and ordered more than just wings. There were no fries, there were no drinks. Had to complain twice. These chilli cheese fries are a disgrace. For €2.5 extra, you get a small cup with hardly anything in it. Dip the fries in it and they keep falling over. No fork included. Food was also rather lukewarm to warm. No wet wipes included. You can hardly communicate with the employees. I think that was the last visit.

Hot Wings immer wieder geil😁und Dienstag im Angebot. Allerdings für 3 Cheesetaler so groß wie eine 5 DM Münze 2,99€ zu verlangen ist eine Frechheit!

Sehr nette Bedienung von Herrn Mohamed 😄

Wenn man Kunden am drive-inn stehen hat, sollte man zügig das bestellte Essen verpacken und nicht mit seinem Kollegen einen Plausch halten. Wenn ich das Essen nicht schon bezahlt gehabt hätte, wäre ich los gefahren. So einen schlechten Service hab ich schon lange nicht mehr gehabt.

Update 02.01.2024 Es gab einen Umbau - Ambiente nun deutlich besser. Essen ok, aber immer noch teilweise lange Wartezeit. Pommes immer noch versalzen Update 30.09.21 Crispis lauwarm MA hinter dem Tressen versteht kein/kaum deutsch Erst die DRITTE Beschwerde beim Geschäftsführer bracht es dazu das sie heiß aus der Küche geholt werden. Inzwischen waren aber die 'Pommes kalt. einfach nur noch ohne Worte Immer schlechter Es wird leider immer schlechter Terminalzahlung funktioniert nicht Bestellung erste essen wird an jemand anderen herausgegeben Bis ich mein Essen dann hatte über 20 min gewartet

Das Restaurant ist sauber, Personal freundlich und flink. Das Hähnchenfleisch mit der typischen Panade ist ein Traum

Immer wieder freundliche Mitarbeiter. Auch am Heiligabend

Das Essen war okay für ein Fastfood Essen . Sauberkeit war eher mangelhaft. Dies liegt aber eher daran, dass Besucher ihren Müll nicht wegräumen

Super schneller Service durch Eigeneingabe der Bestellung Essen hat sich irgendwie verschlechtert ,Panade anders und sehr trocken Ambiente sauber und ansprechend nach Renovierung

Die pommes waren echt zu salzig, dass war schon heftig. Auch nach bitte diese ohne Salz zu bekommen waren diese immer noch voller salz

Wir waren erst spät dort und die Mitarbeiter recht müde.

Die Portionen sind viel zu klein. Auf den Burgern sind einfach keine Soßen drauf. Schmeckt einfach nach gar nichts. Ich gehe da nie wieder hin.

Wir haben über eine Stunde auf unser Essen gewartet um es denn kalt essen zu dürfen.

Das Essen wird immer schlechter … Hähnchenteile mega trocken,Pommes wie Gummi als Kunde wird mal als Großer angesprochen

Das Essen wie erwartet. Ungewohnt lange Wartezeit.

Also wenn man den Burger mit Käse und Tomaten auf dem Bild und der online KFC beschreibung bestellt und auf nachfrage dann absolut unfreundlich in gebrochenem deutsch abgewimmelt wird dann und auch noch die Mayo fehlt dann frage ich mich, wie sich dieser Laden überhaupt wirtschaftlich halten lässt. Der Geschmack ist ebenfalls sehr schlecht

Mir fehlte die typische Kommunikation bei einer Bestellung. Keine Empfehlungen, Frage nach weiteren Wünschen oder einfach ob ich Majo oder Ketchup möchte. Da ist viel Luft nach oben in der Kommunikation mit dem Kunden.

Mitarbeiter kommen überhaupt nicht klar und Ansatz zu arbeiten und bestellungen fertig zu machen machen sie Witze untereinander und es kommt so rüber als wäre man im Kino. 25min auf essen gewartet 2 Menüs!! Ihr voll spaßten👎🏼👎🏼👎🏼👎🏼

Kann einfach nicht verstehen, wie man so inkompetent sein kann, selbst bei kleinsten Bestellungen geht ständig was schief und die Qualität oft miserabel bis abartig! Vielleicht solltet Ihr mal Leute einstellen, die wirklich Freude an der Arbeit haben und demzufolge auch abliefern. Und nicht welche, die sich verlaufen haben und zufällig dort arbeiten aber eh keine Lust haben.

Ist wegen Umbau geschlossen und nur Lieferdienst möglich.

Ich gebe leider nur 2 Sterne da das Essen immer nach alten Fett schmeckt, und auch richt schade. Die Mitarbeiter sind aber alle super freundlich

Sehr leckeres Essen, toller Service und keine lange Wartezeit. Werde ich jetzt öfter mal besuchen und schlemmen.

Ein Fastfoodrestaurant wie alle anderen aber sehr sauber auch die Toiletten ! Kann man hingehen alles 👌

Ekelhaft dreckig und unfreundliches Personal, hatte danach Bauchschmerzen.

Essen sehr trocken, viel Panade und wenig Fleisch. Auch die Menge Kartoffelpüree war wenig. Wahnsinnig teuer, 7,49 für ein paar Hotwings, die nicht mal scharf sind. Aber gut, Empfindungssache. Viel Geld für was? Für Knochen? Tische sehr fertig. Das war's für uns, da gehen wir lieber in ein "richtiges" Restaurant. Ach ja: Es gibt keine Erfrischungstücher mehr. Wegen bissl Plastik drumherum. Also: Händewaschen auf dem Klo 🤢 oder mit versifften Händen nach Hause fahren

ليس كل مطلوب او المتوقع بطئ في خدمه الزبائن انصح به لمن يحب الكلات السريعه لاكن يجب عليه الانتظار