Mehas Food in Berlin

Cold hot chocolate, no WC, no Tischservice, dirty, slow prep, can things get any worser?

I come here every week. Perfect snack for in between and always fresh and the counter is always kept clean. Plus, Siwar is simply the best employee - I just have to step in front of the counter and, as if by magic, my favorite dish is already prepared. Thank you and “see you next week” ;-)…

Food is good 👍 and I would eat there again and again. The staff are always very friendly.

Staying in this branch was a completely new experience for us. You're not at all used to the first McDonald's branch where you feel completely comfortable. Friendly and attentive staff. The food was freshly prepared. Everything very clean. (Tue. October 29, 2024 2:25 p.m. - approx. 3:10 p.m.)

The last time I was at this McDonald's was 4 years ago. Now I've been to the branch twice in a row. The lack of service started when I asked if they would please provide toilet paper in the women's toilets. Annoyed, people were talking in their local language and at first they just looked at me. Again I would be asked what is it?! I noted it again and it said that the extra parts of the roll won't come out if you pull it out. Yes, but I can't get to it. It didn't move any staff. A drink must have been spilled under the table for a long time because it stuck the soles of my shoes to the floor. Very unpleasant. I chose this place because I had met someone and I thought it would be good to stop there to eat and talk before he had to get on the highway. Now comes the blow...we read the parking conditions, but what we didn't realize was that it also applies as a guest. A short time later the mail came, both he and I received a parking ticket with 40 and one with 45 euros. We now pay a total of 170 euros for our McDonald's stay, just before Christmas. I went there again yesterday, explained the situation, apologized and proved that we ate and drank there and also got supplies while we were there. The department management is not willing to accommodate and dismissed it saying it was their own fault - the statistics say customers stay 20-40 minutes. 90 minutes is the grace period, anything over that is our problem. The sign says at least 30 euros, no other amounts are visible. Those were the most expensive McDonald's dates I've ever had and will always have bad memories of. I like to go to McDonald's often, but this is a blow that hits me very hard before Christmas. Have your own experiences, mine are a lesson to me.