BURGER KING Deutschland GmbH in Berlin

You get ripped off there. It will only be delivered in 20 minutes. Then over an hour passes. With Wolt the timer doesn't go any further as if everything was frozen. Neither Wolt nor the Burger King branch responded. They simply set their phone to busy after I called once. Absolutely not recommended!

I had my order delivered to my home in 20 minutes, thank you

very satisfied, food was really good, nice service, very friendly.

Very friendly staff, fresh fries, clean shop!

Everything is delicious, the employees were very quick...

I finally found a restaurant that was delicious and clean

Very happy with the food and ambience at the store

Derr Burger King served my food hot and delicious 😋. The interior was well maintained and clean.

It was a wonderful restaurant with quick service and hot food

So first of all I ordered 4 burgers and only got 2, secondly the employees there are very unsympathetic and very unprofessional, And the shop was so dirty, the whole floor was full of rubbish even though the shop was empty, so we had to clean it up quickly. And all of this wasn't the first time I'm really pissed!!!!!!!!

They didn't get our order right. They forgot our ice cream, made the burger wrong and are very unfriendly. The digital ordering devices don't work and many people have also ordered and not received a receipt and therefore lost their money. I don't recommend coming here.

I visited this restaurant for the first time, I only have words of praise, everything was good, my food arrived quickly and was fresh and warm, thanks to the team

Best Burger King store in Berlin

Great and fast service, awesome

If it's 10 a.m. on Saturday, it doesn't open until 10:10. If you're in a hurry, stupid!

Burger King in Berlin has a long history of failure and unfortunately it's starting to look that way here. There are not enough staff to hand out food quickly and keep the store clean. The counter staff seem to be working on the orders on the verge of being overwhelmed. The toilets are generally in an unacceptable condition. At least the large burgers are pretty good, but the regular ones seem at first glance to be just bread.

I love eating at McDonalds, but Burger King has gotten a lot better lately

They wouldn't let us use the toilet even though we ate there. Apperantly we didn't keep the receipt, therefore using the toilet is against company policy. Very rude staff.

Citizen King, it's really a shame, it's actually great citizens, especially when you can get almost everything and Citizen King doesn't offer much difference in price, you should try a little harder and try to satisfy the customer. My citizen was really cold and looked like it had just been thrown together, the onion rings were really hard and tasted old, coffee latte with oat milk, but actually only with that, hardly any coffee and foam? What is foam, apparently! Service, well, Citizen King. Great location directly on Wilmersdorfer str, nice view where you can watch everything going on. Long wait

Probably the worst Burger King in Berlin

Very bad, never here again. About 32 degrees in Berlin, here you get a hot cola and there are no ice cubes, an outrage without limits.

When I finished ordering and wanted to pay, I suddenly had to pay 50 cents more at the checkout because the prices had apparently changed since I ordered 10 seconds before.

Incompetent club. So often the wrong thing is given or simply forgotten. To be honest, it's not that difficult, but you should avoid this dirty place.

Lack of sauce ordered and fries

The people there are just stupid after I had to let the burger go back four times because they just can't read...no one there seems to be able to speak German either...absolute crap shop, go somewhere else and save your money.

Normal fast food. Unfortunately, there are often problems with the ordering machines and the staff hardly understands German. So if you're not afraid to dance your order, you can go there without any worries.

TERRIBLE! I ORDERED 4 ORDERS AND ONLY 2 DELIVERED!

Cola - seems like there is no ice Hamburger - dry Restroom / there is no queue but it’s not clean…

Haven't been here for a long time It's significantly better than before Corona Very pleasantly surprised Change my 3 stars to 5

The fod is so good and tastynd employer are so friendly

I went to this branch today, the food was delicious and hot.

Food did not taste like something you could eat… It tasted like burnt plastic!

The cola was served at room temperature and in midsummer. In addition, the nuggets were fried for too long; you can get better ones in other BK branches.

Ordered hot blondie with ice cream. The "ice" was liquid like water. You don't sell ice cream here, then you don't sell hot blondies with milk sauce either. If I had known this beforehand, I definitely wouldn't have ordered here

Worst Burger King i have ever been at. They have no clue on what's been ordered. The staff have no clue on what they are doing.

Good experience for the first time in the branch, thank you

Great service, burgers always fresh

You can't say everything was quick and well, thank you

I'm glad the store is open for so long

The staff is really friendly , and speak very good english , as we were tourists traveling we didny know german , and the staff helped us at the terminal and were friendly , they even gave us a small toy foe our kid , thats a really good gesture , and the food was delicious,Thank you

10 minutes into the shift but the doors are still closed. Guess I'll have no breakfast today

I am very happy with the seller and the rest was very clean. Everything was very neat.

The worst Whopper I've ever had. cold, old bread, almost no sauce and zero grilled taste. And then a chicken nugget and all the sauces were missing. This is how you can ruin your mood with your own money. Staff unfriendly + overwhelmed. For minutes there was almost no one to be seen in the front area. Next time I'll eat kebab and see what I get!

Update new visit on 6/3/24 Big King was cold and cheese didn't melt. Burger was remade. But rather hesitantly. So we won't be ordering there anymore in the future. Very unfortunate. Been waiting for a burger and fries for over 10 minutes. When my order was through. There was only one customer in front of me. Now 7 customers after me who ordered after me came to eat before me. Let's see when we get served here. Excessive checkout with only one person. I'll never buy here again. BK can actually do something different.

If you like fast food and want it to be clean, this is the place for you. The Albanian tenant and manager has the shop well under control. The burgers are decent.

The people who work here haven't achieved anything anywhere else, so their inferior existence is shaped by this job!

Always come back and are happy to order

Burger King regularly offers special offers and discounts through their mobile app, giving customers an affordable way to enjoy their favorite meals.

Good store, I've been a regular customer since 2015 and was blocked for no reason

Terrible service, employees should be trained. If the product is out of stock, it should be posted with a sign. Children's toy products/unavailable items should be mentioned.

Here you are king, the late shift is always friendly and does their best even under pressure.

While the food itself is what you'd expect from a Burger King, the wait times came close to a normal restaraunt, even when there only are one or two people ahead of you. However it ususally has places to sit with a good view onto the road.

It's a shame, the service was just standing around with a cell phone in his hand, the store was busy. The employees didn't really know what to do and who should do it. There was no one who was obviously a superior to bring order.

Great service and delicious burgers – always a pleasure! I'm really impressed with my recent visit to Burger King! The service was exceptionally quick, and the staff was very friendly and helpful. The burgers were delicious as always – juicy, fresh and grilled to perfection. The fries were nice and crispy and not too salty, which I particularly appreciated. Additionally, the restaurant area was clean and inviting. Kudos to the team for their hard work and good customer service! I will definitely come back and recommend this location to anyone craving a quick and tasty burger. 5 Stars!

Me and my friend recently ordered at 8:45 p.m. and the delivery didn't arrive until 11 p.m. You don't even have to try to call because none of the staff will answer the phone. For me service is something different and it's getting worse. It's a shame for such a global company.

We have to be realistic that this restaurant is great and clean.

The food in this restaurant is really so delicious, and so warm, it comes so fast! I really recommend this place ! I tried the food outside (in my home too) delivered so fast and warm ! Employers are so respectful and helpful to. From me 10/10

The Story is verdammt in good location and the Staffel was so friedlich and so respectful :))))))(

This restaurant specializes in errors, I have NEVER received a complete/correct order.

Order made quickly at SOT and my order was quickly ready by the employees in the cash register

Staff is very polite and very good.

Yesterday I went to Burgerking with my family and had something to eat, it was very hot and the staff was very nice

Burgers were tasty and the fries were hot

You can't say everything is great and fresh

It's a shame if you're too stupid to maintain your opening times online. Absolute disgrace!!

The only Burger King that understands the fast food chain principle in Berlin It has to be quick and fresh and that's how it is

Horrible!! Was there several times in 2-3 weeks while there was a coupon for hot brownie.. The machine was broken for a long time or there was no brownie... as soon as the coupon was gone, oops there was hot brownie again... never again.. it didn't taste like it used to, especially the employees because they aren't exactly the friendliest! Just really annoyed 🙄

A lot has improved here since my last visit. Fast, friendly service at the counter and a tidy, clean restaurant👍

Opening times are incorrect. It said 2 a.m. on the door, but it had been closed before 1 a.m.

Hello Burger King, In short: I'm through with you! I'm aware that you as the reader of the message can't do anything about it, but that's enough for me. When it says on the internet and on the door of your restaurant that you're open until 2 and I drive across town just to see that your staff doesn't feel like it and closes at 11 p.m. I've heard about the mice in the branch, the constant wrong orders, the listless staff, the broken facility, the fact that your own delivery service never works, the self-order terminals that have been broken for over two months, the cashiers pocketing the change and saying "Sry "I don't have any coins" and I've overlooked everything, but I'm fed up! Today it became clear how much the franchisee doesn't care about the customers

At this time, almost all the fast food restaurants are a disaster, but everything here is really great, I like to come back here and order.

Ordered King of the Month. Instead of Big King they put Whopper Jr. Thanks for the spoiled mood on the holiday.

The service only gets 2 stars because I had the beef burger, which I hadn't ordered as a vegetarian, replaced with the plant-based version and the staff was understanding. There was no compensation or anything similar for this absolute zero number. Two out of two people were simply served incorrectly. You already know why you don't go to BK.

First time in the branch, positive experience

The restaurant has improved a lot. We had dinner there with the family yesterday. The restaurant was very clean, the food was fresh and very well prepared. The staff are very friendly and helpful. The visit itself was very successful. Always happy for the next time.

Ordered a menu with 2 X-tra Long Chili Cheese (13.69 EUR), received a menu with 2 Double Chili Cheese. When asked: "...we weren't there anymore." Nothing else. I paid well for it. Service is different, just not in Berlin.

I have this restaurant and I am very positive, everything is just great. I give 5 stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

It's the third time in a row that I visited this restaurant and I was very satisfied and everything was perfect Respect

Friendly staff and order ready quickly.

Best place in Berlin, I prefer eating at Burger King

We treated ourselves to two savings menus for €5.99: two vegetarian cheeseburgers each, two fries and two drinks: it was delicious. You cant complain! (We don't really eat fast food that often either)

By far the worst Burger King in the world. I moved to the area 2 years ago and I just can't figure it out. Literally every f***ing time the fries are sticky, the drink isn't carbonated, and even the good old trick of adding an extra side dish because then you assume they have to make them fresh, you think - they just take ' a cold burger and then throw that in between. A good branch manager just has to go in there and do some bambule - I just can't believe how people still go there. The Mäcces opposite shows how it's done - the shop is just so incredibly dirty and cheeky.

By midday some products were no longer in stock and then no information was posted. Take care of your logistics.

I didn't get a crown, I also asked nicely, what a cheek, shame on you, I just didn't want one more crown 🥺🥲

The meat was the worst in Berlin, don't waste your money

It just doesn't taste good there anymore. The burgers are so dry, the prices are high, the tables are dirty. No longer recommended

Very good restaurant, the food tastes delicious and was prepared really quickly.

Food was very good😋, order was completely correct, staff was friendly

Something is always Sometimes the card reader doesn't work or there's no oatly milk for coffee.

Es war eine Katastrophe, die schlimmste Filiale überhaupt. Egal, welches Essen man hier bestellt, man muss lange warten, bis das Essen fertig ist. Was die Gesundheit befrechts, so achten sie überhaupt nicht auf Hygiene. They wear no gloves. Mit derselben Hand, mit der sie das Geld anfassen, bereiten sie auch das Essen zu. Sie fassen das Brot und den Hamburger an und säubern den Hosenboden mit derselben Hand. Ich kann wirklich nicht glauben, warum die Angestellten in dieser Filiale so schmutzig arbeiten. Ich habe diese Filiale schon mehrmals beschutz, und die Geschäftsleitung kontrollier dieses schlechte Verhalten nicht. It was a disaster, the worst branch ever. It doesn't matter what food you order here, you have to wait for a long time for your food to be ready. In terms of health, they do not observe hygiene at all. They don't wear gloves. With the same hand they touch the money, they prepare your food with the same hand. They touch the bread and the hamburger and clean the back of their pants with the same hand. I really can't believe why the employees work so dirty in this branch. I visited this branch several times and the management does not monitor this bad behavior that I mentioned. It doesn't matter what food you order here, you have to wait for a long time for your food to be ready. In terms of health, they do not observe hygiene at all. They don't wear gloves. With the same hand they touch the money, they prepare your food with the same hand. They touch the bread and the hamburger and clean the back of their pants with the same hand. I really can't believe why the employees work so dirty in this branch. I visited this branch several times and the management does not monitor this bad behavior that I mentioned.

The food was delicious and the staff was friendly😊

Service is okay. The Orderstation are often broken. Staff is okay nice. Use the coupons when you order. Good deals.

Worst burger king run by Albanians who can't speak German and the customer service is horrible the last place to eat

Never again! Had food poisoning for 3 days. I can't imagine what they're doing in the kitchen

Ordered a big menu , they give 1 small burger and small fries. And they said is big menu yes ))) omggg no more here

Food is so delicious and the staf is so respectful 😃😃😃

Unfreundlich, arrogant und in keiner Weise hilfreich. Kommandosprache gegenüber Kunden scheint normal zu sein. Nie wieder

Unprofessionelle Arbeiter. Sehr langsam und dreckig.

We had a burger over here the services are very nice. They even speak in English…

The staff are friendly and accommodating.