McDonald's in Berlin

The only thing that is child-friendly is the kids menu Indoor games corner broken Outdoor playground broken

Unfortunately it is now very unkempt and dirty, especially the upper area. Long waiting times that you don't expect in a fast food restaurant! I hope things get better in the future, I've lost interest at the moment. 🤨

Unfortunately it was very dirty... and although there wasn't much going on, the little ones were interested in cleaning up the rubbish left by the untidy guests. Very unfortunate. But the children's chairs are very cute...

It's McDonald's, what's the promise?

Otherwise I'll go to another McDonald's. Things looked bad outside in the parking lot. Packaging and leftover food were lying around there. It didn't look particularly clean inside either. The service was as if you weren't there at all. In addition, the delivery boys were of the opinion that they should position themselves right in front of the checkout, which made it difficult to get to the checkout. When we picked it up, one of the citizens was missing and the waitress behind the counter decided to stuff him into the bag. Otherwise the demeanor wasn't exactly customer friendly. Otherwise I can only write that the store made a better impression and the service was better.

My wife and I wanted to grab something quick to eat after an event. So at around 11.30 p.m. we quickly went to Mc's. When we came in the floor was sticky and the four tables where you could sit were dirty. In addition, the toilets looked as if a fight had taken place there. Rarely seen such a crappy McDonald's. 👎🏼

I live nearby and unfortunately the branch really doesn't deserve more than one star. Waiting times are often very long and you can see employees smoking relaxed in front of the store. While I was waiting for my order, two employees argued about who should do what, so it became very loud and insults were thrown, and as a customer I had to wait even longer and heard everything. Service isn't good either, the system for the numbers, for example, hasn't worked for ages. Recently, my entire table service order was completely forgotten and the employee didn't even look at me and apologize or anything like that. Prices are also more expensive than other branches, so I avoid going there as much as possible, good thing there's been a Burger King nearby for some time now, with much better service.

It's always very dirty, there are always new young people who don't want to work...

There's no need to talk about the food at McDonalds... The place is full, hot, no air conditioning, the smell of weed outside while children eat, and normal cigarettes are also smoked. Not recommended.

Very bad team, we had to wait more than 20 minutes for our food. When I tried to talk to some of them, they were overwhelmed and couldn't find my receipt. After it was found, we were the first to get our order, although we waited until we asked for our money back. Then the branch manager came, who was overwhelmed herself, and was even slower than the employees, who then took 5 minutes until we got our money back. There was no apology and the meal was never canceled again!!! As a quick note, the floor was so dirty with oil that the employees were slipping like they were on an ice slope.

I didn't expect anything else but the price can only be seen as a robbery. 2 Royal and 2 cheeseburgers more than €16 (32 DM)!

My two children and I were in the McDonalds branch on Großbeerenstr today (July 22nd, 2024). In Berlin. We were there around 5 p.m., few customers. The outdoor area was littered with leftover food...on the tables and on the floor...placed an order at the terminal and wanted to pay at the checkout. After a long period of disregard, we were cashed in without comment... The employees in service and in the kitchen seemed very bored. We went upstairs where dirt and full trays were piled up.....I used to work with the Krone at a competitor and I'm used to different things at both the Krone and Ronald....very disappointing and unhygienic

A nice McDonald's. Great clean including friendly staff. Parking lot is reasonably large. Come here for breakfast.

Our fries were soggy, the nuggets were like cardboard and the lettuce on the burger was already rotten. I have no idea what was done here, but it really doesn't work.

No system, customer-unfriendly, quality minus minus, service none there...

The 3rd time something was missing at the drive in EVEN THOUGH I even asked specifically and she laughed at my inappropriate question. I'll never come to you again

The restaurant is officially open until 1:59 a.m. At 1 a.m. the restaurant is already closed and McDrive no longer serves milkshakes and orders are simply canceled. The staff wasn't particularly polite. Very disappointing.

The employees are so-so... some really nice, some seriously frustrated. Some who don't even notice the customers and continue to gossip about their private lives. But other than that, the food is underwhelming. I used to come here more often, but now I have the feeling that what's on offer doesn't particularly appeal to me.

What kind of people are you, you're really just stupid, what's a muffin cover doing in my burger why???? You can only do something like that intentionally

It's pretty quick, but I don't think the products are that great anymore. Carelessly put together. Were there again with the children. Definitely not again. Despite ordering online to order at the Driv In, it took almost 10 minutes to place the order. Food was also cold. We won't be coming back!

Unfortunately a very bad McDonald's branch. Staff unfriendly, extremely long waiting time. How can you make a customer wait 20 minutes for a small McMenu and then forget about sauces and serve the food cold? It's also a very dirty shop, there's trash everywhere and the toilets haven't had soap for 3 weeks. Terrible!

It's been a disaster for years... since we live nearby, there are 6 people in the household, we eat out often, service flops, something is always missing when we order, on top of that we are treated rudely for their mistakes, this behavior is not acceptable. Anyone who cannot work with concentration under pressure is out of place.

Dirt is the order of the day here. From time to time there are also tramps and homeless people on site. However, the staff is attentive and courteous. However, parking space management is a NO GO. If you exceed your parking time slightly, you may be subject to contractual penalties of €25 or more. Despite proof and evidence, there is no goodwill here. Overall, customer unfriendly!

Apart from that, we have already experienced everything in this McDonald's, starting with the fact that the patty was simply missing on a burger that cost over €8 and then we were told on the phone that that couldn't be the case and that we were lying... right up to that Employees were more than annoyed when they pointed out that they had ordered 2 x sauce for the ice cream (and paid for it!) but when they looked at the food they saw that only 1 x sauce was put on the ice cream... We never said anything because everyone has a bad day, etc... but now that's enough! I arranged to meet a friend at McDonald's to try out the new breakfast and we met at 8:30...we were there for a total of 3.5 hours, eating in peace, chatting and ordering more coffee later! And now we have the salad!! We are now allowed to pay €35 each because we stood in the parking lot of the restaurant where we ate and drank for 3.5 hours!! This is an absolute disgrace!! McDonald’s wants all guests to leave after 1.5 hours at the latest! So all in all this is really very customer oriented *NOT!

Shop was dirty. Card payment did not work at the order machines. Waited 30 minutes for food. The employees do their best. But it looks a bit unstructured. Important: Check that your takeaway food is complete on site!

Unpleasantly surprised... It's dirty everywhere, including the first and second floors. The tables are dirty, the floor is greasy and slippery, there are pieces of paper and leftover food lying around. The men's toilet is dirty and smells unpleasant, it feels like it hasn't been cleaned in a long time. I couldn't wash my hands with soap because there was simply no soap.

A great restaurant that offers: excellent, affordable and quick food. Very good staff - professional and friendly, who also keeps the restaurant clean. It's usually crowded, but sometimes there are empty seats. Clean bathroom. Open until late. I recommend one of my favorites: Big Mac, fries and Coca-Cola, also my favorite drink ;) I would happily choose to dine here if I were to visit Berlin again.

For once a Mcdonald with Decent Service. They get the food to your table. Clean place

I love this shop, the food is great, the staff is very nice. Always happy.

Was on the McDrive so can't say much except that it went pretty quickly...

What is packed has no resemblance to the pictures 🤬 and tastes like a straight six.

This is the absolute dirtiest in a long list of branches visited. There were empty packaging everywhere, the floor was sticky and the toilets 🤫🤮 I've never experienced anything like that before. The lower one was broken, in 2 of the 3 upper cubicles there was "water", At least that's what I hope!!! There was toilet paper in all of them. However, it was missing in the 3rd. It stank horribly. After this experience I refrained from eating and drinking and can't say anything about the quality and service.

Outdoor setting with inappropriate tables

I eat at this branch about once a month. Just 2 years ago I thought this store was the best McDonald's store in the area. Unfortunately, the service continued to decline from time to time. More and more new stressed people who mix up orders, forget things or are unfriendly. I can understand the stress when there is a high volume of visitors (I come from a similar industry) but when there are 5 people at the front counter, an order is packed by 3 employees, it is clear that there are problems and when someone else stands around and just watches, I wonder why so many people work that day and step on each other's feet instead of cleaning the shop a little during the time. My biggest problem, however, is the orders, 4 out of 5 of which are incorrect, which is why I check the orders every time before leaving the store (I made the mistake this time too, but only noticed it when I got home), but now there are no longer enough orders but also to check every single burger (see picture, ordered without onion but with extra sauce), then I don't know if it's still worth visiting this shop. Sometimes something can be missing, but that happens with almost every order being incorrect? Please train people better and pay a little more attention to how the orders are packed (that day there were 2 more complaints during my 20 minute wait, so I'm not an isolated case)

Welcome to Mc Piep... Mc Piep, the culinary temple for those who are not just looking for taste but for a sensory journey. Here you don't just hear the sizzling of burgers, but a soundscape that is reminiscent of an intensive care unit in which five patients are simultaneously ingesting caffeine, taurine and other stimulants - including the heart rate monitors going crazy. Despite the chaos of sound in the kitchen, Mc Piep surprises with delicious dishes, as if the background noise was part of the taste experience. A visit to Mc Piep is like a trip to the acoustic amusement park, where every beep and rattle has its place in the gastronomic orchestra. A truly intoxicating experience for the senses – and the food? Terrific! A real pleasure between Mc Piep's acoustic flights of fancy.

I'm sure I've never had warm, freshly prepared food here before. But that’s now purely a matter of luck at McDonald’s. I would also wait 10 minutes, but who of the stressed-out employees cares...

This time the only complaint was the service. It was a very chaotic team that day. Table service did not take place and shortages had to be reordered three times. Team seemed very disorganized. Can be expanded! The rest was good as expected! 👍

Can someone keep the tables and floor clean here? And don't leave the dirt unattended.

The mc ribs I ordered were not prepared with the usual mc rib sauce but with the sauce from the dips. The result was that the burgers tasted horrible and had nothing to do with a Mc rib.

Unfortunately, the fries at McDonalds always taste so sticky, but that's the case in every branch. And the Coca-Cola glasses weren't there either; they were supposedly delivered on Thursday.

Counts euro 20 nuggets. We were missing 4

Very fast, multitasking when ordering and cashier service - mega!! Hot food, but a minus point for the cola - very watery..

MC stop Just a quick restaurant

Biggest garbage ever and the Osdorfers just like that! Buckower, thank God there are no more! Never with you again!

Just terrible, yes it was almost half past one in the morning, but that's no excuse, we waited almost 20 minutes for three burgers, even though there were enough staff who preferred to laugh rather than work. The whole time something was beeping so loudly that it didn't really bother the staff. I specially ordered my burgers with onions so that it would be freshly made... puff cake, dried cheese, hard bread and just cold. French fries ? Cold and soggy, but that's why she gave us two packs, thank you very much for two packs of cold soggy fries. Do you know when the chilled cheese nuggets sit for a long time and the cheese inside becomes so tough? Yup, that was ours, but today I know why I prefer to go to Burger King... Thanks for the first visit in years and the last

They're so lame. During this time you can safely get a kebab on foot. Went there again today, May 4, 2024, because of the kids. Waited at Mc Drive from 6:46 p.m. to 7:06 p.m. for a pre-order with two cars in front of me. In addition, the glass we ordered was missing, fries half cold, no napkins, for an invoice amount of €22. Just bad.

After waiting 30 minutes from ordering at the machine (fast food???), the food was at least fresh. Sorry, but you can't expect more than 2 stars for the service. And then, like most branches, it was just dirty. It's best to wipe sticky and greasy tables, chairs and benches yourself first, it's definitely better!

You can't even cancel your order and you have to wait 1 hour for your order at 2-3 p.m

4/27/24 at 10 p.m Unfortunately the store is so run down You can't describe the toilet, a picture would probably have led to it being blocked Even though there were enough staff, the store looked like a mess Leftover food everywhere you look Dish cart overflowing Glue tables At the cash registers at the front you can have a nice look into the kitchen, but I don't want to comment on what the floor there looked like, etc PC once again not working for orders and no receipt instead of filling it out So it's really astonishing that the health department doesn't do any checks there

Thank you again for the best service of all branches. You have a great team and you do everything possible to ensure that the customer is satisfied. You solved my problem with the chicken nuggets perfectly. Thank you again. 💋

Long wait at the drive-thru, I've been standing here for half an hour, and this is supposed to be a fast food restaurant

An MC Donalds like many others in the world. Is clean, lots of parking spaces, outside spaces, 2 floors. 2-3 order terminals. There is also the option to order at the checkout. Takes a while.

So honestly it's a scam to only put one slice of BACON on a Big Tasty BACON if it happens again I'll report this company for fraud then there was no sour cream dip with the fries when asked and they complained that I hadn't chosen that even though I was over I ordered an employee. So if you don't want to eat something, don't go here. I would prefer to give it -1 star

Actually nice pinnacle but bad organization! Even for two cheeseburgers from the drive in you have to drive into the parking lot and wait 5 minutes!

Often slowly, even when nothing is going on. Burgers are generally thrown more like this. The sauces ordered are often missing. The service terminals never seem to get a new receipt roll

Definitely the worst McDonald’s in Berlin Dirty toilets and tables Unfriendly staff Long waiting times Cold food More than half of the order is forgotten

As soon as there are more guests, the employees are completely overwhelmed, the restaurant was partly untidy and dirty (tables, chairs) the food: burger was not fresh and unfortunately only lukewarm, fries stood around for a long time and were sometimes sticky. It's a shame actually. There are only straws on selected drinks, what's the point. The staff changes more often in the hut than you can imagine

Der Chef selbst bedient und war mega kundenorientiert, gerne wieder und mit Sicherheit einer meiner besten McDonald's Erfahrungen

Food could be a little hotter Hamburger 🍔 was lukewarm and the fries were almost cold

The employee at the drive in was probably overwhelmed. Because the acceptance took some time. Burgers were carelessly topped and mushy. No more shakes at lunchtime. It's a shame. And the kitchen floor looked inviting with chips, cups, etc.

Poor organization and very long waiting times. You can clearly see that there is no organization behind the counter and that every employee is visibly overwhelmed or not interested in the crowds building up. Otherwise food as usual at McDonalds.

Embarrassing when you order the Royal TS without tomatoes and end up with no tomatoes, but the meat is also missing from the burger. Something is always missing here, with every order to take away, so ATTENTION!!!

Stinks, fast food takes as long as if you were cooking yourself, never again

An incredible 12 minutes for two MC Rip

Rip off! The photo speaks for itself! Royal Smoky? Topping? In the photo and only in the photo!

There's always something missing, or the food isn't cooked through, you have to explain to people several times what you want at the drive-thru, the toilets stink and are dirty

Not so clean, the staff not very friendly and helpful either. But it's fine for quick meals.

Dirty, it only takes half the time, delivered correctly and a noise like at the fair. It beeps and rings all the time at every volume and type. No peace, scary.... Never here again.....

Eat: Okay, warm, but surprisingly often not completely. Service: Waiting time around 15 minutes, as so often not complete, better see if everything is there. The employees speak to each other like world champions, and you aren't even greeted as a customer. Ambience: Dirty, I definitely knew it differently. Conclusion: Certainly fine for a drive-in, but I wouldn't eat there anymore. Make sure everything is there for what you paid for.

As Sarah wheeled her son, Alex, into McDonald's, she was relieved to see the accessible entrance and spacious dining area. Alex's face lit up at the sight of the colorful play area, but he was also eager to enjoy his favorite Happy Meal. While Sarah ordered, Alex explored the play area, joining other children in laughter and games. Once their food arrived, Sarah helped Alex settle into a comfortable booth, where they enjoyed their meals together. As they ate, Sarah noticed the diverse group of families around them, all sharing in the joy of a meal at McDonald's. Despite Alex's wheelchair, they felt completely included in the bustling atmosphere. After finishing their meals, Sarah and Alex lingered a bit longer, savoring the warmth and familiarity of McDonald's. As they left, Sarah couldn't help but feel grateful for the inclusive environment that allowed her and Alex to enjoy a stress-free dining experience together.

Briefly about the ambience, the store is very crowded and constantly dirty, the toilets are not usable. The food is just McDonald's, what else would you expect, but the service is completely subpar, not only is the store constantly overcrowded and the employees are completely overwhelmed, something is always missing when you get your food to go, even if you double up on meat once on it, you now have to completely check the food to go, unpack all the burgers, check everything really meticulously, the service is just completely overwhelmed, that's no fun...

Cola tastes very watered down, otherwise ok

I went there for collecting an order and the lady at the counter was yelling at me

The tables are sticky and dirty...unfortunately

Das letzte wir haben 20 min auf kaltes essen gewartet Keine Entschuldigung Kein um tausch Nie wieder dort hin Traurig...........

In the morning at 8:30 a.m., completely empty. Employees don't have much to do and it was dirty everywhere. The employee with the headphones brought the food and saw me cleaning the table myself. There wasn't even a good morning. Extremely unfriendly! Fries from the night before were everywhere.

No matter what time of day you come here, tables are always dirty, sticky, smeared. Napkins are scattered on the floor, chairs are not in their places.

I travel a lot throughout Germany for work and stop at one or two McDonald's... But I've never experienced anything like that. Dirty, the floor was really dirty, overflowing dishes were returned, endless waiting times (28 minutes for a McMenu) and totally helpless staff. Not recommended at all. (I also feel sorry for the employees, I think they are poorly trained and there is no one to cooperate with the whole thing. This will lead to a high FG fluctuation in the staff...) It's a shame, it's actually in a good location.

A bit cluttered, but sweet flowers on the tables, fitting for Valentine's Day. Staff a bit slow, but food was completely satisfactory. Some chairs are not symmetrical.

Takes 30 minutes for 1 Mcnuggets menu .

Very dirty, full of rubbish and dirty tables. Long waiting time (30 minutes) and then parts of the order were still missing. Never again!

Real garbage shed! Ordered at 11:10 p.m. (00:00) opening time, had to wait 40 minutes and then canceled at 5 to 12 and didn't even answer the phone. I've never seen such embarrassing "service" before

Hygiene is just disgusting in the kitchen, chips are scattered all over the floor and cola and water are leaking out and the employees and MANAGER simply work as if nothing were happening. After ordering, I didn't even dare to drink my cola, it was so disgusting.

If you have endless time, this is the right place. Paid for the food at 4:40 p.m. and at 5:20 p.m. the food is still not ready. The food was cold, incomplete and instead of Sprite there was carbonated water. The tables and floor are not clean. Complaint was pointless as there were only staff speaking foreign languages ​​at the front.

We wanted to go to the Italian restaurant, it was closed and so we went to good old McDonalds and what can I say? It tasted the same as everywhere else and we were able to fill our stomachs, thank you McDonalds!

Very inept at delivery. The meal is prepared immediately and is then ready for collection even if the driver still needs 20 minutes. So the food is cold every time. You should work on your time management. For me that was it anyway

Das Essen schmeckte ausgezeichnet

Waited a long time for the order! The staff is not friendly!😔

Very crowded, hardly any staff. Garbage truck overflowing, no paper towels in the toilet. The fries were something thrown together, some hard and dry, some raw and soggy. Some things from the order were missing or incorrect. Not exactly recommended

Unfortunately, I cannot give a lower rating. I waited for almost an hour for the order, I never received the order. After paying 22 euros, I received nothing, neither food nor money back. The scariest place I've been in Berlin

Waited over 30 minutes💀💀💀💀💀💀💀💀💀💀💀💀💀💀💀💀

I am so sad tonight. I went to the McDonald's located at Großbeerenstr. 22 12107 Berlin Germany Tempelhof at 00h 50 to order and eat a food package knowing that they will be closing at 2am. Everything went good while ordering, I took a sit, started eating, few minutes later, exactly at 1: 12mn, a lady probably the night shift manager came to me and suddenly started scolding me while shouting to get out that they are closing, I respond with but I'm about to finish and specify that I don't speak German, she continues to shout at me, I say but ma'am, at least respect me, she continues to scold me in front of her colleagues who were visibly shocked by her attitude. Finally she says you have 2 minutes to go out in English. This customer experience I had today is the worst of my life, I will never forget it in my life. I am a customer experience specialist in a local bank, she probably made a mistake because of the color of my skin in treating me like this, even a homeless person is not entitled to such treatment. I left with tears in my eyes, I recommend that you view the video via your surveillance cameras and you will see by yourself, from 00:50 a.m. until 1:15 a.m. Dear Customer Service, be careful who you put in front of customers

Staff slow and sometimes rude to customers when legitimate complaints come. Store unclean. Burger was cold. Absolutely no recommendation. I'd rather drive a few km further to a decent McDonalds.

Ohhh my God, get the health department here immediately.... a catastrophe, I'll be out straight away!!!!

Already closed an hour before. We stood outside in the rain, the employees saw us (I thought one of the employees in the back of the kitchen even laughed), but the door was already locked and they had already called it a day, it seemed to me. It's best not to go to this McDonald's if you actually expect to get something to eat. After all, it's apparently a gamble whether it's actually open or not. At least never here again :)

I think the prices have increased, e.g. around 12 euros per liter of juice. Hello, have fun, don't eat there anymore

Coffee and cake was delicious. But McDonald's has become quite expensive. 2 small coffees and 2 cakes over 12 euros!

Lecker Fastfood, Lange nicht mehr bei McDonald's gewesen. Das Eis wie gewohnt.. einfach super

Mc Drive: - oft falsche oder fehlende Artikel in der Tüte - oft keine Kartenzahlung (unter Vorwand) möglich - Personal langsam und selten freundlich

Richtig dreckiger Mc Donalds, habe die Bedienung gesagt ob das hier Standard ist… die Frau Philipinischer Herkunft lachte nur… und sagte egal … Einmal und nie wieder !!!!