McDonald's in Berlin

So, all well and good, but charging €16.20 for two cheeseburgers and two large ones (0.4 l) is a lot. Life is getting worse and worse. May you find strength in your world..:)))

We ordered fries, an ice cream shake, a McFlurry, and nuggets. The ice cream was only half full, and after I said I'd like my money back, they filled it up. The explanation was that the employees weren't actually allowed to put any more in. There was a hair in the shake, which can happen. But when I found another one in the nuggets, it was over for me.

There was no ice because the machine broke down, and that can happen, but not even having ice cubes on such a hot day is really bad. Plus, the mayo is really off, and only one of the three restrooms is available. I don't recommend this restaurant.

The food was delicious! Especially the vegan burgers! Top!

I enjoyed this fly with my hearty meal.

As for fast food, it lacks nothing. Even the cleanliness has improved. Keep it up

All McDonald's branches are similar. The heart of the place is the employees and the cleaning staff. They let you know whether you'll eat there again or not. The employees in Lankwitz are nice, but also a bit absent-minded. They're missing mayonnaise/ketchup, napkins, etc. The German manager is very nice, and it works for him. The foreign manager recently verbally abused a beggar in front of everyone, yelling at him: "Get out of here, get lost. Get out of here. I don't want to see you here..." The man stood there calmly and mumbled: "I'm just hungry." I then bought him a meal, and he sat down outside and ate. The manager's humanity was zero 😱. If this manager were there more often, I would avoid McDonald's Lankwitz!!

It says they're open until 3:00, but they're a disgrace to open half an hour earlier!!!!!

I specifically requested a burger without bacon, and the employee still gave me bacon. Unfortunately, the employees don't understand German at all. There was no apology. Service is 0

A typical McDonald's with chemical food. After the renovation, there was no children's table(( Otherwise, ok.

The food was really hot and the service was great. It also looks reasonably clean.

Too full and there were no more glasses

The dirtiest restroom I've ever seen! Worse than the one at the train station. I preferred not to order or eat anything here.

The food was as usual, but the service wasn't that great; the staff preferred to have private conversations rather than work.

There are nicer McDonald's. The outside and inside are partly dirty from other customers, but they don't clean it right away. The atmosphere inside is loud. For the money you spend there, you could go to a restaurant.

I unexpectedly ate here with a lot of joy and enjoyment, there is beyond meat burger 🍔 and four hours later I still didn't have a stomach ache! On the contrary - for the first time in my life, I really enjoyed the food from McDonald's. I'm pleased that the quality has apparently improved significantly. There were also many families playing board games with their children. The weather was nice, you could also sit outside. There is sufficient parking space. You order digitally at the counter and can either have the food brought to your table or pick it up yourself. The employees have a lot to do, I don't think that has changed. More staff would certainly be more helpful in positively influencing the mood of employees. There is a play area for children on the first floor. Really nice here :)

McDonald's is always worth it 😋

Burgers were once again very tasty 😋

Unfortunately, you ALWAYS have to check what you get here. There is almost always something missing. Unfortunately I didn't check today. The 9-piece Chicken McNuggets were missing, the toy from the HappyMeal wasn't the one I selected, and I noticed the missing ColaLight right away. Unfortunately it had no carbonation. It's a shame that the service never works there.

So lazy staff i waited more than 30 minutes. I asked many times that how long time they need and just answer ein moment

I just ordered takeaway there for 50 euros and they forgot to pack more than half of the order! Luckily I decided to double check that everything was there. When I asked to give me the missing part, they didn't give me everything that was supposed to be there.

Ordered latte macchiato, cappuccino, strawberry cake, chocolate cake Coffee's were great Strawberry cake looked like it had been sitting for 3 days and didn't taste like anything. Chocolate cake is just a thick block of couverture with a dry base, inedible When ordering you are asked 3 times "to eat here or to take away?" Sorry for being abusive the third time 🤷🏻‍♂️

You wait forever at the drive and the staff is extremely overwhelmed. After paying, you will be told that the Minecraft toy is no longer available. The advertising continues to hang and there is not even a hint that there are alternative toys. It's cheap cardboard that the child can't even play with. If you advertise certain things, these must also be adhered to. So that the customer can decide for themselves whether they want to buy something or not!

Food: I can't judge. I needed help with the order, which was too much for the waitress. So nothing ordered. Well, it was a stupid decision for the branch because 3 hungry people were waiting in the car for food. Service: see above Ambiance: furnished like any branch; However, these on the 1st floor were dirty and the toilet was also dirty

Okay service but the best food, normal, nothing special

Had a small breakfast: cappuccino and muffin MC Baron and egg - super tasty!! The whole menu for 5 euros. It was worth it!!

I would like to give 0 seterne, the woman at the drive is so unfriendly, so cheeky, you don't even have time to look, she says hurry up, I have to work, never say anything

I waited more than 1 hour 30 minutes for my order.

I actually really liked this branch, but today it's all gone. I wanted to get a menu and placed my order at 4:03 p.m. It's currently 5:10 p.m. and I still don't have my food. I've already let you know several times and nothing has been taken care of. Others who came far later got their food. Yes, it's full, I understand that, no question, but that's the utmost impudence. I will no longer enter this branch, the complaint email has already been sent.

Catastrophic conditions! We are now waiting an hour for our order.

Some of the most incompetent employees I’ve ever seen. The food was terrible. How hard is it to take fries out of the oil when the fryer literally signals when they’re done? I even saw an employee taking out the trash and dumping full drinks—cola and all—into the plants and trees. Unbelievable.

I went to get the Minecraft meal and they didnt have the main thing - the collectible. You should definitely warn about this and not just let me pay 10€ and let me wait 30 minutes for it. Then when I asked for a refund the employee just ignored me and left and noone came back. This is such a scam!! Also can you tell me if this in your eyes is a portion of fries?

the food is old and tastes strange

Even though my beloved triple cheeseburger is no longer available, it is still highly recommended...

They should have been open for over half an hour, so they just locked all the doors! I think that's cheeky.

Unfortunately, the service and friendliness are declining considerably. Unfortunately, the cleanliness of the restrooms is also declining. I understand if it's busy and the place is buzzing. However, if you're the only customer, you shouldn't have to experience this. The cleanliness of the restrooms is abysmal. These days, you're lucky if someone understands you. Don't get me wrong, everyone should have the opportunity to work and develop themselves.

There's no service at McDonald's anymore, it's a shame. OK for a little hunger. Unfortunately it is becoming more and more expensive.

The new McCrispy were over-fried, hard and dry rags that couldn't even be eaten with mayo. Fries were cold.

This order machine is the last.

The costumer service at the drive through was very unfriendly, threw the bag with my order through the window without saying anything, and on top of all that they’ve mistaken my order and put 4 McNuggets instead of 6!!! I would suggest to anyone to avoid this branch if possible!!!

No, I used to enjoy being here. The Big Macs were clapped together. Full of sauce on one side and no sauce on the other. A Big Mac was missing cucumber. A Mc Chicken was missing when it was delivered to the table, so we had to go down to the counter again. The ketchup was sour... Nobody will see me here any time soon. And for €35, my granddaughter and I could have eaten better, which we will do in the future.

The one time there was a McRib completely without sauce and there were also dry nuggets, BicMac without cheese, etc. Always better to check with them, almost always something wrong.

The monitor for orders at the workers' stand is broken since longer than 4 moths. And the burgers in McDonalds are not at all tasty. The good thing in this branch is they close late.

A great restaurant that offers: excellent, affordable and quick food. Very good staff - professional and friendly, who also keeps the restaurant clean. It's usually crowded, but sometimes there are empty seats. Clean bathroom. Open until late. I recommend one of my favorites: Big Mac, fries and Coca-Cola, also my favorite drink ;) I would happily choose to dine here if I visited Berlin again.

Yes, the food tasted good, but there was hair in the food and they gave 2 wrong things

Today at 3 p.m. we ordered food at the drive counter and it was brought to the car. When we got home, another burger was missing. It's not the first time that something was missing from an order, it seems to be on purpose. I don't recommend this shop!

The toilet faucet didn't work The potatoes were very very greasy with an unpleasant smell and a little green The Big Tasty had a hard bun and did not grow into cheese

Never...I'm hungry and I want to get my bachelor's degree on the machine

Catastrophe, they forgot to grab the citizens we ordered.

Fast food from McDonalds. Not for living, healthy creatures.

Chaos...packaging waste and leftover food on the tables and waiting for the next guests to clear the table...tables, benches and even the floor...everything is greasy and sticky, very loud and often too cold in winter, no customer WiFi?? Very long waiting time. . I queued at the café counter and was ignored for almost 10 minutes, even though there were staff behind it refilling the goods and preparing the café...a queue formed behind me and it was only when another customer asked if they would be served here too the employee answered no, that service is only served at the main counter, even if you want cafe products... I got my cappuccino in a paper cup even though I drank it in the restaurant and preferred a cup

not a good branch. You usually have to wait a little longer for your food. When I took it with me, I realized at home that the nuggets had been forgotten. -People like to give away the money they earn. At the drive-thru recently I had to wait over 10 minutes for 10 cheeseburgers.

Food ok - just typical McD. Unfortunately, cleanliness is also typical for most of the chain's branches - there seems to be a lack not only of staff, but also of willingness to keep tables and seating reasonably clean 🙈

Very cheeky customer service. Especially the man with the beard and headset. Order was a battlefield like Stalingrad in 1943. Catastrophic. We order a McFlurry but get the wrong ingredients. We then get insulted because an employee accidentally gives us a third McFlurry.

Waited 25 minutes and then canceled. The manager didn't even apologize for the poor service. Pathetic McDonald's franchise

What's going on with this branch??? I have been served in such an incredibly unfriendly and rude manner several times.... Orders were not complete or were cold! But today it surpassed anything that had ever been there! A level of unfriendliness at the drive-in pickup window that is second to none.... At home I noticed that the bag of fries was only half, the citizens were not edible and I was no longer given a paper straw when I asked... only for shakes! Guys, get a job in a factory on a machine, then you won't have to deal with customers anymore!

Lange Wartezeit, vergessen Bestellungen.

The cheese inside the burger was not melted. Disgusted in toilets

The experience is very bad. Patty is very cold. Fries also cold. and the behavior of the employees was very bad

Here you can eat quickly and deliciously.

Every order must be checked for completeness. Maybe 1 out of 10 orders is complete.

This morning at 10:20 I ordered breakfast from McDrive on Großbeerenstrasse. After a long wait, I was informed when I picked it up that my order had simply been deleted. That alone is annoying, but instead of apologizing for the inconvenience, the blame was placed on me. The employee said that I was “too late”, even though I had ordered well before the end of breakfast time and the order was accepted by the system. System problems like this can happen, but the way we dealt with the customer was completely unprofessional. This breakfast was special for my wife, my two children and I, as we rarely find the time to have breakfast together at McDonald’s. Instead, it was a huge disappointment. A simple “sorry” would have helped, but the tone was rather condescending – completely inappropriate in a service job. I don't mind occasional problems, but the sound makes the music and here I felt neither valued nor taken seriously as a customer. From now on I prefer to stay at home with our healthy, homemade breakfast - it's not only less stressful, but also much more satisfying. Very disappointing - I will think about spending my money here again in the future.

They can't even get the ice cream right and they can't even count correctly. I have 20 dead chickens and only got 13

This McDonalds has wrong opening times, closes an hour early and just looks at you and shakes its head. Plus, every time I walk into this McDonald's it smells like a toilet.

The staff at the drive-in counter is impossible.

Hello everyone, after I had overcome myself to go out to eat at this McDonald's, I queued up at this drive-thru and after waiting forever and unfortunately no one answered, I drove on to place the orders I wanted sooooo and my opinion about this finale was once again confirmed why I won't be going there anymore!!!! I can understand it when you're busy right now... just be so unfriendly, no way!!! I would also like to rate the food but unfortunately I can't🤷🏽 because I didn't get anything at all, let alone order... I got really angry... So if you want to eat at this branch you should think carefully about it...

I waited 30 minutes for my nuggets, what the hell

The man with the headset was in such a bad mood, I felt bad about ordering something because he was so annoyed. Please quit your job if you are so rude, maybe you should become a soldier!

We ordered "takeout" and when we went home we realized we didn't get any burgers in our order.

Ordered to take away. Burgers were bone dry and what I ordered wasn't in the bag, but something completely different. Once you're a long way away, you can't go back. You don't want to assume any intention, but something like that is completely wrong.

McDonald's standard says a lot that you shouldn't go there.

Nuggets really smells like oil. Drinks are served without lids, unhygienic. Current Happy Meal toys only on the display case. There are always and only books.

It started yesterday, December 9th, 2024. I was on vacation and had a shawarma. Late in the evening I had a slight stomach ache, but I didn't think anything of it. The next day I woke up in the morning with my stomach and intestines grumbling slightly. I didn't have any pain, but I did have some mild flatulence. In the afternoon I had to go back to Berlin. I had to let off a lot of gas on the plane. Luckily it didn't smell too bad, because that wouldn't have been so nice. Now we're slowly getting to the point I want to get to: My brother had another problem with his Mercedes CLA. There is a TÜV testing center near McDonald’s. My brother and I went there. After about five minutes, I realized that I needed to go to the bathroom incredibly urgently. It really came like lightning. Apparently that was the shawarma from abroad. I tried to endure it, but I just couldn't! So my brother said: “Either you go to the toilet here at the TÜV or you go to McDonald’s next door.” I chose McDonald’s. So I dashed from the MOT to McDonald’s. That was about 500 meters. On the way I just thought to myself that I'll never make it. They were truly the worst minutes of my life. When I finally made it to McDonald's, completely sweaty, an employee smiled at me. That gave me hope. My only mission now was to find the toilet. I looked for the signs that said “toilets” and quickly found them. Unfortunately the toilets were upstairs. I had to run up the stairs. Since I'm relatively sporty, that wasn't a big deal. When I finally made it to the toilet, not only did a weight fall from my heart, but a lot of... well, you know. It was incredibly relieving and I thank McDonald’s from the bottom of my heart. The toilets were pretty clean. There was plenty of toilet paper, soap, and the toilet bowl wasn't dirty. Everything was clean. Yes, no one was in there, I had the toilet all to myself like a private bunker You have to understand: I am a person who can actually only go to the toilet at home. I really have nowhere else to go unless I'm in dire need. The icing on the cake was that there was a hook to hang your jacket on. Let's be honest: who wants to do their business while still wearing their jacket? I definitely didn't want to put it on the floor. Everything has really been thought of. Of course, it may be that there are such problems elsewhere, but unfortunately I can't judge that. The last time I was in a public toilet was at a gas station in Poland about ten years ago. I had a similar situation there. Nevertheless, the toilet at McDonald’s on Großbeerenstrasse gave me a feeling of security. Unfortunately I can't say anything about the food there, so I only give it 4 stars overall. Best regards

When I was there the branch had a burst water pipe. I think “normal” tap water dripped onto the food. The ceiling was completely moldy from the water. *This was probably not heating water or wastewater* The quality of the food here seems to be just as poor as in most other branches.

Big family reunion at the weekend...After the flea market, a change to warm up and relax.

Teuer und Schmeckt auch nicht so gut

The burger was soggy, the salad was rotten, and there was some white fluff

Unfriendly staff, cold food and dirty tables

Heating is broken, incredibly cold in the shop.

In the morning around 9.20 a.m. the internal temperature felt like around 11 degrees. In the middle of November, freezing cold.

Unfortunately I have to give one star. Were there around eleven. There was nothing going on. Got a cold burger, there was trash on the tables everywhere, the staff just chatted. Very rude. Never again

Small salad with 2 tomato slices and sandy 3,-

You can have a good time here and you can usually get a seat upstairs.

Just ordered from you. You can make a small portion out of a medium frie! Do you need the money so urgently? And why does the food arrive ice cold?!?! Should we get food poisoning? The burgers are rock hard and you only provided curry sauce. We don't even live far away to justify this ice cold meal. It was the last time we ordered from any McDonald's!!!!!

I'm eating there with my 9 month old baby. And the worker poured all the cola on my baby and she also showed pity that she was sorry and they often forget to put food in and are very unfriendly

Classic McDonald's but not overcrowded.

Best hummus and vegan oriental specialties

Classic offer. By fast food I mean something different. Bring time. 》》》A vanilla cake plus chocolate sauce sounds good at first. But NO, once and never again. Everything else how appetizing...

Good and clean shop. All in all good 👍👍👍. Further recommended.

Incompetent employees. Something is always missing from the orders. After calling, no subsequent delivery possible. Or no one answers the phone at all for hours. You can't find out the name of the employee on the phone. It's just not told to you so you can't complain.

Today October 3rd, 2024 10:20 p.m. Waited 32 minutes at the mc drive, huge queue in the parking lot, nothing worked, finally the employee is on the cell phone, when her colleague speaks to her as we are standing at the counter she just says "it's my mother "I don't care what's important." I later noticed that all the sauces weren't packaged. Worst McD experience in a long time.

And again the order was incomplete in the bag. And the next time it's packed again, I'll count the fries one by one. Incredibly disorganized.

We wait 25 minutes in the car for a Happy Mail menu and two chicken burgers

Unfortunately I had to give one star, it couldn't be worse, I've been to many Mcs in many federal states, I can't describe it, it was disgusting and the cleanliness was disgusting, it was the worst Mc I've ever been 🤢🤮

Rude employees called and they hung up immediately. A rat in my food was very disgusting. But couldn't get any money back. Bad rating zero out of five stars When we called we were told to shut up

I just bought 2 M burgers, unfortunately they both came apart completely in the package. Unfortunately, last week the burger on Alboinstrasse was very disappointing because it looked great

After a long time, I had breakfast here on the weekend. The wrap was boring and stuffed with tartar sauce and salad. The egg was not fresh but industrial. The whole thing was ice cold and inedible. So for me the food for breakfast has gotten worse. I used to enjoy eating here, but today I wouldn't recommend it.

No matter what time you are here, it is ALWAYS slow service. Instead of fast food, this is slow food. You're always standing at the drive-thru even though the restaurant isn't full

Nice service. Delicious food. Good service mostly

Very fast service staff is very friendly