McDonald's in Dresden

Is every branch now doing its own thing? I'm about ready to avoid or even boycott this location! What's with these awful opening hours—especially on Sundays and public holidays? This and other promotions won't attract or retain any customers—you're digging your own grave...

We go to this restaurant maybe 2-3 times a year. It's getting worse and worse. The staff all seem to be newbies; you should definitely double-check your order. The standard burger probably had been sitting out for a while.

I have to revise my previous review. In the last five visits to the drive-thru, I didn't receive everything I ordered three times. This is either fraud, complete incompetence, or the current staff can't read anymore. It's best to check immediately before causing stress with the children at home.

I was here this morning, October 23rd, at 8:15 a.m. because I'm a Mega Friends fan and you had some great cups. Two wonderful, friendly employees fulfilled my wishes, and we had a pleasant customer service conversation. I felt very comfortable, and I think it would be great if they both received the nice feedback.

It would be useful to be able to read and count customer orders.

Unfortunately, it's not as great as it was a few years ago. Hardly any German-speaking staff anymore, the fries are now just awful, the burgers aren't burgers anymore but just something thrown together, they're cold, nothing to look at, and the taste isn't worth recommending. Unfortunately, I didn't take any pictures of my last order, otherwise I would have liked to upload them.

Fast food also means you have to leave within 90 minutes, otherwise parking will cost extra. Just to let you know.

I wanted to make a quick stop with my daughter. A slight hunger and a craving for ice cream were stronger. There were also new products, which her colleague Sonja explained to me calmly and with absolute affection. Then I had an additional request, which Sonja immediately fulfilled herself. Thank you so much, dear Sonja. Thank you for hiring people whose hearts are in the right place. I'll definitely be back and, of course, hope Sonja will be there again.

My Happy Meal toy was forgotten even though there was nothing going on in the store. How can you forget something like that?

Instead of garlic pepper nuggets I got the vegetarian nuggets :((( made my day worse and was expensive

This McDonald's is great. But in a negative sense. We usually eat at McDonald's quite often. We've stopped here in the past, too. But what we experienced last Saturday after 2 p.m. defies description. We didn't have a particularly large order. Two burgers, Chicken McNuggets, lattice potatoes, and a Coke to eat on the spot. It took forever—more than 30 minutes—for the food to finally arrive at our table. The quality, unfortunately, left a lot to be desired. Only the McDonald's was hot and fresh, the rest was barely lukewarm. I have no idea why it took so long. The restaurant wasn't overly busy. The restaurant's interior is also in poor condition. Some benches are missing. The seats are cordoned off with construction tape. Under a bench by the window at the back right of the restaurant, if you sit with your back to the kitchen, there's a cobweb that would have done justice to any horror movie. Truly creepy all in all. We won't be setting foot in this McDonald's restaurant again anytime soon.

Why is the promotional Sakura sprite never available?

Everything is good as usual with MC D.

It's just a fast food joint... The prices are okay, some of the burgers and especially the breakfast options taste pretty good. There's always just a tiny slice of ham on them, and the burgers are usually only warm if you choose something with extras, as only then are they kept fresh rather than lukewarm forever. Otherwise, of course, none of the burgers match the promised picture. But hey, the milkshakes are good, the breakfast, when warm, is really delicious, and for the prices, it's still pretty good.

A terrible, choleric boss, or whatever he is, rude, annoyed, and very, very unfriendly, complaining to his colleagues in front of both of me, and today to us... It went too far. I'm always very friendly, even coming from a retail background, but this man is absolutely pompous and almost aggressive. Never again! The poor employees!

I'm actually a loyal customer and have always been satisfied – especially the quick preparation and consistent taste. But this time I was unfortunately disappointed: There was a clearly visible piece of paper between the ingredients in my burger. This kind of thing simply shouldn't happen. It's not only completely unappetizing, but also potentially harmful to my health. The thought that I almost ate the piece is, quite frankly, pretty disgusting. I sincerely hope that this incident is taken seriously and that more attention is paid to hygiene and care in preparation in the future. A mistake like this destroys trust in the kitchen – and that's a shame.

Exquisite cuisine, fine wines, fine dishes, feel-good atmosphere...oh no, it was just McDonald's

The food is fresh and hot. You don't experience that often

Just a short, tasty stopover 😉👍😋🍟🍔 inserted there. Nice, patient 😉 service, Thank you for that. ...see you soon 🫶

If possible I would have given zero stars! Only for people who check everything carefully! I pre-ordered via the app, so nothing can be blamed on “misunderstood” or anything like that! First the Sprite, which was specially ordered without ice cream, was of course with ice cream, which was immediately noticed and complained about! But actually there were 2 glasses to order - as listed in detail in the order overview, but when we got home we realized that only the yellow glass was included and not the green glass! A reason for me never to come here again! Because the glasses are the only reason for me to eat anything at MC. The food itself is not my thing! Conclusion absolutely not recommended!

Drive-in on Sunday around 7 p.m. It is generally understandable that there is a lot going on and this was also briefly communicated at the ordering window. After 10 minutes the order was finally taken. But what happened next couldn't happen at a FAST food restaurant. After the ordering process, it took an incredible 25 minutes until we received our order at the drive-thru. Only to discover that a burger is missing. After waiting for over 35 minutes, there were three people in the car, one of whom only had Coke and fries. Thank you too.

Never there again! Was there with my child in the middle of the day. Apart from us there was only one other mother and child there. As it happens, the children became friends and played together. This is how time passed. I didn't think anything else of it. In between we also got food again and were there for 2 hours. And I also suddenly received mail this week and now I have to pay a fine of 35 euros because I exceeded the maximum parking time for 38 minutes. Of course I wrote to the company responsible and explained everything. These show no goodwill. That was definitely the last visit there for us and probably the last one at McDonalds.

Clean, toilets too (paper towels), food standard, location good - what more could you want from a McDonald's.

They didn't have the Flint and MEAL, just like they didn't have any other CHICKEN JOCKEY toys 📉🗣️

I went there to get something to eat with my son yesterday because it had to be done quickly. The food was prepared relatively quickly and squeezed into the bag very carelessly. Some of the burgers were mashed. The worst thing, however, was that we had two menus, one a surprise box (Minecraft) and one Happy Meal. Since I have a small, enthusiastic Minecraft fan, we politely asked if the figure could be selected for the Happy Meal. The lady reacted with crossed arms and a noticeable roll of her eyes and told me provocatively that it was a surprise. I said that it had never been a problem in the past and that my son would be very happy with a special figure. However, she laughed at me and stuck to her opinion. A friendly gentleman (probably a branch manager) intervened and said that it would work. My son was shocked by the woman's manner and that was the end of it for us. Unfortunately, the lady has a negative reputation in the area and unfortunately I now have to confirm this. Dear McDonalds team, we always enjoy coming to you, but this lady in question shouldn't be working with people in service. Humanly very disappointing...

A model McDonald's. The order came in a very short time, was fresh and the service was very friendly. Everything was very clean, modern and up to date. Even a good waste separation station is standard there. There should be more of that. The parking lot is also very large and there are several charging stations for electric cars. The whole thing is rounded off by a current and new layout of the restaurant. It's definitely worth taking a break here if you're in the area. Keep it up!

Completely exorbitant prices with poor food quality. The cleanliness in the restaurant was also poor, many tables were dirty even though there were hardly any guests there. Never again!

You order cheesecake and get a chocolate block on your plate because cheesecake is supposed to be out...I HATE CHOCOLATE CAKE

Food was a bit carelessly thrown together, otherwise great

I've eaten here several times and you know what you're getting here.

Paid €40 for food and still got a lot wrong. Waited 45 minutes for food!

Went to McDonald's this evening around 6:45 p.m., ordered food to take away. It wasn't very busy and we didn't wait 4 minutes. We are there about 5 times a year if it's on the way! Unfortunately we discovered again that a purchased product was missing...1xMcRip...but they were already at home...very annoying! It can happen, but strangely enough, that's been the case on 3 out of 5 recent visits. I really don't understand how this can happen with 8 items in our case!

Really very tasty, everything was right.

Sehr unfreundlichen Personal, vor allem zu Kindern. Es wird ständig etwas vergessen, mal Saucen oder heute sogar zwei Cheeseburger. Bei einer Bestellung wurde das Spielzeug in allen 3 Happymeal nicht eingepackt. Es kam schon häufiger vor dass die Burger schon kalt waren.

Typically McDonalds, the ice cream is a hit, the food you ordered is brought to you very quickly, so it's perfect

The food was there within 2 minutes

Cheese on burger not melted, burger repeatedly cold. Overall, this branch is not very clean. Dirty tables... everything was very dirty under the tables too. Staff but friendly.

The facility is absolute crap. Employees are inattentive and rude, and most importantly, they deceive the client, and instead of correcting the mistake and asking for forgiveness, they blame the client for everything. Sorry, if you opened an American establishment, then you should have an American customer orientation, and not the feeling that the customer is "nobody" and we will show him. Tonight there were no people. The institution was almost empty. We went in and tried to place an order using the machine, but it kept knocking out, jumping out of the program and we asked the employee to help us. I clearly asked several times to order the Big Mac menu, which consisted of a burger, fries and Coca-Cola, and one medium sized coffee. He started to press something, in the end it showed 2 positions: big mac menu and medium-sized coffee with 1 sugar. I asked if it was true, my husband and I answered yes. What was our surprise when they brought us one burger, one coke, 1 giant cup of coffee and another smaller one. When I said that it was a mistake, it was not our order, the employee started talking to us in an aggressive manner, accusing us that this is exactly what we ordered him, and that he is right, and we are not, and all that other stuff. We got extra fries for our son who was totally confused. And they sat, feeling like absolute idiots, who had been treated unfairly and were also blamed for everything. I will make a special note about the cola, which is full to the brim with ice when it is very cold outside. And I will mention coffee separately. Coffee is just disgusting. This is not coffee, this is water, which was used to wash the coffee machine and offered to the customer to drink. Just disgusting, bitter brown water. Where in the world I have not been to McDonald's, it is the worst both in terms of food quality and service. 1 is too many for you. You are 1 with a minus sign.

Unfortunately we could only go to the drive in.

For that money you can now eat out properly, without paper straws and wooden cutlery. Children were all annoyed by the paper drinking straws. It's just disgusting to drink milkshakes with a straw like that

After an ungodly drunk club night in Dresden, I was tearing up a few citizens. Ambience ass otherwise everything is good

It was ok, but the employees were very stressed

Very nice Mac Donald restaurant, can only be recommended.

Why is there no ice cream again? There are no shakes either. Annoying

Worst McDonald's in the area or rather that I've ever been to, orders in McDrive are regularly missed, burgers are missing or the wrong ones, fries forgotten, everything was already there. Today we simply had a Hamburger Royal TS instead of the BigTastyBacon we ordered. Strangely enough, the mix-ups are exclusively to the detriment of the customer. If you buy in another store you pay for free.

The rolls at the BigMac downstairs were still cold, they were definitely too short on the toaster. Table sticky. But table service was very pleasant and quick. A colleague also went around and wiped the tables, we just weren't lucky enough to catch one that had been wiped. Other food was “normal McD”. Nuggets good, fries good. Individualized cheeseburgers very good. Parking situation a bit special. Weird arrangement and routes.

Food, as always, nice and greasy. The mc sunnday tasted a lot like diabetes. Staff friendly except for the one with curls. I can only say very unfriendly therefore only one star for service, but you can also thank your best employees

Normally I rarely go to fast food restaurants, but we grabbed something to take with us on the way back to the Pansion. What can I tell you, like everywhere else.

Food as always, system catering. Long waiting time for a TS, 9er nuggets and a coke...no one in front of me...

The kids want a round of McD after training, you drive there for half an hour, only to find out when you get home that the HappyMeal and all the sauces are missing :( too far away to drive there again, unfortunately a real disappointment today. At least it was The rest, which was actually in the bags, was delicious and the salad was fresh. A very friendly team today too.

Super friendly staff but the burgers were once again carelessly slapped together.

Branch manager is an imposition here, food is simply handed out without the person even buying it without checking and branch manager then also says that anyone can never come to this branch again.

So that's really outrageous. You often go to McDonald's, collect points diligently in the app, exchange the points for fries and then the bags are only half full. The bag wasn't even fully opened yet. Unfortunately we only noticed it in the car as we took the food with us. If it were possible there would be negative stars!

It is excellent and good service

Shift manager annoyed and unfriendly, other staff okay. Restaurant clean and quick preparation of the burgers.

A nice McDonald's with great noise isolation, friendly staff and short waiting times. Plus it wasn't crowded on a Saturday lunchtime.

I'm a little disappointed with the vegan offerings.

I'm always happy to be there when I need a quick meal. On the way back from a move I helped with or when coming home from vacation when the fridge was empty.

Our child was not allowed to trade his toys. That wouldn't be possible. Another child's toy was swapped. My burger was completely crooked and you could hardly eat it.

Very nice atmosphere, unfortunately something was often forgotten when ordering.

Great opportunity to grab something delicious to eat after shopping. Nice location as there are no other branches in the immediate vicinity.

It could have been cleaner for a 9am visit

Everything like it is at McDonald's.

I arrived in a good mood with my little son and left in a bad mood after a very long wait. Very unfriendly staff, which was the fault of mine (how our order had disappeared). I've never experienced anything like this.

Have a quick ice cream with the kids

Absolutely no recommendation! The order board has hung up. This means the voucher is lost! After we informed the employees, all we got was the statement: “That’s just the way it is now” and “tough luck”. When we asked whether they could reactivate the voucher manually as an employee or offer us an alternative solution, we were told “This is IT and I'm standing here” “I can't do anything about it”. Absolutely incompetent and not customer friendly! Order board, which you now HAVE to use to order, fails and the customer is to blame. It doesn't work at all!!!!!

2 cheeseburgers were simply forgotten to put in the bag at the drive-through... catastrophe

The best Mc'Donalds you can find in Dresden and the surrounding area. Nice and familiar team, which gives you a good feeling during your stay. Food is prepared to standard and tasty. No matter what time of day you visit, the place is always neat and clean. Prices and products generally depend on the franchise and the on-site team at least offers great service. And with breakfast you really outdid yourself in terms of innovation. I would also be happy to come with more travel distance; I'd love to be a regular again :-)

The orders are always incomplete and the burgers are carelessly slapped together. Every time you go back to get the rest

unfortunately very unfriendly branch manager yurrr

Unfortunately, the citizens never look like they do in the pictures. Tables are constantly dirty and you have to point this out to the staff.

Too few and too narrow parking spaces, MC Drive cannot be entered with a long vehicle without maneuvering. Employees look stressed, customers notice the shift management being loud. Food as standard... so okay. Toilets and sinks partly broken but clean. Thorough cleaning... Compliments from so many customers.

Very nice and modern decor, the food was also good but I think the fries are better. LG from Dresden

It's always delicious and the price-performance ratio is very good

Finley best employee, gives him a raise 🙏

When will there be decent fries?

Very clean and tidy, very nice people.

Now the best McDonald's for us. The staff was super friendly, we got everything we could eat. I have to say that it was the best food we've had at the McDonald's branches so far.

One of the cleanest McDonald's I've seen so far 👍🏼 the employees are very friendly

I come here often and only have one small criticism. Sometimes you just get the wrong drink brought to your seat or the sauce is missing from the take-away bag. This has happened a few times. Otherwise everything was great. Really just a small problem.

Very nice fast food restaurant, very nice staff, there is a lot for children. We'd love to come back.

The goal was to enjoy a coffee here around 11:00 a.m. It wasn't very busy yet, but I've never seen such a clean McD. As always, the coffee tasted great and was delicious also served. Everything was done right, keep it up👍

Very unfriendly staff. Mystery Box fuck! With everything that is offered in the app, You can forget in this branch, there's never anything in stock... and then you're bullied because they can't reverse the code and you're offered a cheap soft drink in return Just ridiculous. Last time

Everything was perfect, very cozy setting, even thanks to the artifacts on the walls, very courteous service.

Best McDonald's in Dresden. Good service, clean tables and good food. Never had any problems so far. Keep it up.

Nice little shop with everything you need, the food was tasty, the service was quick even when it was busy.

A McD for a long time in a clean condition and very nice service staff!

We waited in the drive in for 10 minutes and there was nothing going on!!!! :( And the mcflury gives you diarrhea

I was surprised at how quickly it happened

We have (been) here several times - and were rather dissatisfied on our last visits. The prices continue to rise - but the quality of the food does not. The competition here is significantly better. What unfortunately makes the whole thing even worse: People go to McDonald’s because of the vouchers. Or the coupons in the app. However, if these can no longer be accepted (technical problems, codes ARE valid) and the on-site staff just shrugs their shoulders due to the technical problems instead of accommodating the customers, then the last and only remaining reason is unnecessary. to go to McDonald's at all.

Food as always, always well attended despite rising prices.

Guys, it can't be that hard to put the right one in with 3 burgers... it's happening more and more often that I get the wrong burgers or too few burgers. The staff themselves are usually friendly and often courteous and there is rarely anything to complain about in terms of cleanliness.

Super fast service - staff very nice

There is no better branch in all of Dresden!

Very good restaurant. In the app, which I like, there are changing competitions.

Fits. There is better but also worse 😁

Friendly and clean, made for quick, undemanding hunger.

Furchtbarer Service am Drive, Burger sah nicht wie ein Burger aus, 🍔 sah nicht sehr appetitlich aus....

Typischer Mc Donalds schmeckt so und die Einrichtung ist auch Standart also nix besonderes 😜

Wir waren Abends nach einem Termin dort und können uns absolut nicht beschweren. Es wirkte aufgeräumt und sauber. Aber auch unser Essen war nach kürzester fertig und absolut frisch zubereitet. So darf es gern überall sein!