McDonald's in Dresden

We were denied permission to order because we were apparently too young (17, 18). I was told to leave, but the same person also blocked my exit. I wouldn't recommend it, and there's no official law prohibiting minors from ordering there in the evening. The entire situation was handled very unfriendly and unclearly.

Yes, the food was good as always, afterwards I had diarrhea as usual, but more sauce in the burgers would have been better.

Usually, McAfees are pretty good, but not this one. The prices aren't particularly cheap; the croissant was soggy and too greasy, and the pecan cookie had almost no pecans and was too sweet. The cappuccino is okay, but the espresso is too cold. The only positive is that the dining room is modern and very clean.

Was disappointed this time. Toys were missing. There was no water or apples in the kids' menu. The McWrap was missing salad. There was no shake either. Too bad.

Absolutely outrageous! Waited almost 20 minutes for two cheeseburgers. That can't be that difficult. Considering the prices these days and the quality, it's truly outrageous.

The worst McDonald's I've ever visited. We ordered in advance via the app. When we arrived, we waited at least another 20 minutes for our food. The restaurant looked like a mess. The tables were dirty, the floor was littered with trash (food scraps, packaging), and then, to my horror, an employee actually came and wiped down all the tables with a rag. He didn't even rinse it in between, but just sprayed it from table to table with a cleaning spray. Disgusting.

Now, for the second time, I've had to endure the same rude employee. At the drive-thru, they made rude remarks, used an inappropriate tone, and displayed unfathomable arrogance. It's a shame, the food was fresh and hot. Unfortunately, no complaints can be made at the restaurant itself. The service here needs to be improved.

Rarely have I experienced such complaining staff

Portions seem to be getting smaller and the price ever higher

Yesterday, for the umpteenth time, the order was incomplete, and the fries were often forgotten, as if that were part of the restaurant's ethos. They didn't even offer a follow-up order; instead, they told you to get them with your next order, so you should make a note. 🤣 Yeah, right, exactly.

After 15 minutes, I asked how long it would take, and the answer was, "Yes, it'll take a while." I then left the restaurant without the two burgers. Maybe it was better that way.

The food takes an unusually long time to prepare. Unfortunately, the fries and nuggets are usually cold.

We just had to wait about 20 minutes at the McDonough Drive-Thru, and there was no information about the problem. In the end, there wasn't even an apology. Previously, you even got a free drink or something similar.

I ordered there and after waiting half an hour the order was simply canceled.

Your app is the worst! Every time you order, you only get a message asking you to go to the employee with a code. Time savings are zero. ...I'll be going back to Burger King soon, knowing it works smoothly.

Food as usual at McDonald's. But the order took an incredible 20 minutes.

You constantly receive incomplete or incorrect orders, whether you order and eat in the restaurant or order at the drive-thru. When you call, you're just laughed at on the phone and given comments like, "Be glad you have something to eat!" - even though you ordered for almost €22 and received a different order for €14. I won't go there again, as things aren't getting any better. There's no point in checking my order every time to make sure everything's there and correct, given the numerous alternatives available.

Even though we had to wait 10 minutes for the freshly prepared product, the entire order was warm and delicious. I recommend it!

Good location, friendly staff. The food is delicious as always :-)

A completely normal fast food temple. The restroom was closed for cleaning (printed notice), but no one was to be seen cleaning. After a complaint, parts of the order were served later. The food is typical McDonald's. In the evening, the exit is very dark compared to the rest of the area.

In itself, typical McDonald's... Everything's fine... the staff cleaning is perfectly legitimate. But does the staff have to sweep under our table with their broom while we're eating? In the wrong place at the wrong time.

Once again, the packed bag was incomplete. I personally asked the staff about it the next time and received the snide reply that I could step aside and check for myself whether everything was there. So, service is absolutely paramount at MC. It can't be due to a lack of staff; they've been getting on each other's toes for ages. It's probably more a matter of qualifications and constant chatter among themselves, rather than proper work.

Everything worked as it should.

Always very friendly staff and clean toilets... thank you very much for that

We went to McDonald's twice within two weeks and ordered takeout. It's not possible to check the bag every time, but both times something we ordered was missing, which we only noticed when we got home. They need to be more careful here.

I've ordered several times now via Uber Eats or in the branch. I really don't have any expectations of MC, but this is just disgusting. Whenever I order food via Uber Eats, something is ALWAYS missing. I've had 8 out of 10 times where something was missing. There have also been several times where you could smell that the burgers were no longer good and you get sick as soon as you eat them. It's just as bad at home. I'll never order from there again; my sister got a stomach bug from it.

It's a real shame and disappointing that the vegan dishes have been removed from the menu. This shouldn't happen, especially in a student town and a trendy, left-leaning corner of the city. Unfortunately, we're no longer here.

Very very excellent, the prices are very reasonable and the place is very quiet

It's simply a disgrace. We ordered takeout. It was completely wrong. The only thing that was correct was the receipt. I called them immediately, and the gentleman said I should expect it since it's not a restaurant. Incidentally, this was the second time. That's why I called this time.

Just ordered food from MC Drive. Because we were in a hurry, we didn't check right away... and of course we received the wrong food. The woman at the cash register/window was unfriendly.

In 99% of cases where we order takeout, something is missing. It happened again today. It's really starting to get annoying!

I'm really disappointed. My order was wrong – despite clear instructions, I received something completely different. Also, the preparation took far too long, even though the food was barely busy. This shouldn't happen at a fast-food restaurant. When you're hungry and looking forward to something specific, it's just frustrating. I expect much better service next time.

It feels like 10 people are running back and forth and you ask yourself, who of them is working? And you can't eat it either, these limp and tasteless rolls dissolve into 10 pieces with the first bite...

This is the best McDonald's I've ever been to and I've been to many, many. The food was fresh, warm and even crispy. I felt really comfortable, the staff were nice and open-minded. They even smiled. The ambience is very nice, cleanliness is constantly taken care of and customers are taken into consideration. I have absolutely zero complaints. To be honest I can only praise the whole thing, definitely come here. It was just bomb💪🏻

McDonald's with a difference. The entire entrance area and the dining room smell disgustingly of urine, the floor is sticky and most of the tables are extremely dirty. Shortly before 9 a.m. you have to do it first. It's also kind of an achievement. Still ate something because I was hungry. At least the food was good and the staff was very friendly and quick.

Unfortunately, we had a rather negative experience at the drive-in on Sunday. I can still accept the longer waiting times but unfortunately the fries were already cold and the toys were missing from both Happy Meal portions. Unfortunately I can't recommend...

The best McDonald's in town! Great service and always tasty

Just like any other McDonald's. Price/performance has been far from common decency for decades, but over €15 for three modest cheeseburgers and a milkshake with almost nothing left in it... unbelievable!

Self-ordering and take-out are also convenient.

Mäcces is what it is... But what's wrong with your fries? Soft, limp, super thin shreds... That's really sad... You can't expect much and you'll be disappointed by the fries. Mäcces should really improve this and perhaps find its way back to its “old strength”. And if I have to order at the ordering station, it would be great if I could choose again whether I wanted ice in my drink. (The drink was then replaced without ice.) It's a shame that was taken out. The mcRib is also only dry, so the cloths would become obsolete. Started weak and faded strongly... At least it wasn't dirty, there was toilet paper in the toilets, the M is great and the nuggets were great. The coffee is wonderful and the apple turnover is consistently good.

Everything is ok in itself, but what I unfortunately find a bit disrespectful (criticism of the operator) is that the disabled toilet has a door that is only half closed and that is right next to the ordering zone, where I could hear every word from the customers and everyone could hear me peeing! It would be nice if you could go to the toilet just as respectfully as people without disabilities! Thanks for the hopefully soon privacy change.

Products are good but it can't be that the sauce or a drink is always missing when you order

Good day, Had breakfast there and it was very tasty. 😋😀 Coffee ☕ is good too.

Everything delivered as ordered. The vegan burger tastes good, even though I like eating meat. Milkshake was good too. Can other MC branches take an example?

The McDrive employee (middle-aged, gray hair, glasses) is the unfriendly employee I have ever experienced. He always makes a face that you can't define (if you don't want your inferior job, get out of it) he doesn't ask what you want when you order and behaves like a high school student with the IQ of a Bigmac! Termination would be appropriate! (I didn't know that the job at Mcdonalds was so bad)

Super mc everything was nice and clean and very nice staff

Everything is fine, as it should be.

Beautiful McDonald's. Very well maintained. Friendly staff. Quick, fresh preparation. Our children and we really enjoyed it. Extremely good. 👌 Recommendation with a full 5 ✨️ We would love to come back. 🤗

Just like every McDonalds restaurant. No surprises, just cardboard with meat on top. Update January 28, 2024: Unfortunately, this branch has been going downhill for a few months. You can scrape together a whole menu from the table, benches and chairs are dirty, the food looks like it was thrown in the packaging. When I pointed out that the table needed to be wiped, an employee came, put my food on the leftovers and someone else was supposed to wipe around it. The wiper indicated to the other person that he should pick up the tray and then only wipe the top and not the edges. Apparently there were also some difficulties in communication. There was probably a change in personnel here.

Got the wrong food twice!!!!! Food tastes good, quite a bit of love when packing up.

When ever you go, you will get something to eat

I already have no expectations of McDonald's, but this branch far exceeds them. The burgers looked like they were being thrown from station to station, all the way to me. Unfortunately, they don't differ much from their sanitary facilities. Just pathetic, unfortunately.

Never go there again Constantly forgetting to pack food, even when you take it with you or eat there. It's the sixth time that people have forgotten something. Now they've forgotten my 6 nuggets and my apple spritzer. That's not just me, it's also the case with other people I know happened there too.

Typical McD. Branch, but easy to reach, enough free parking spaces for my visit and everything was freshly prepared. If you come at a convenient time, there is hardly any waiting time and everything is freshly prepared. Staff was friendly, as it should be everywhere.

So early at 9, we were the only ones here and had to put up with cold burgers, everything was tasteless on top of that

Some things were missing from the McDrive order. Of course, the billing and payment was still made.

The food was brought to the table very quickly. The service was very nice.

Just dirty all around, not appealing at all. All the tables in the restaurant were dirty, as was the floor. The toilets were underground...no paper, trash cans full...ugh

Totally chaotic today, male employee extremely overwhelmed and unfriendly. After ordering, there was no receipt with the order or the order number. The MA in question said rudely that no one would get a receipt today. It doesn't work at all. The order came relatively quickly, but an entire menu was missing.

I'm "lucky" that I only ever eat here at peak times. Unfortunately, I only ever see the state of the store at that time. It's always chaotic, loud, crowded and dirty here. The toilets look like they're in a club around 2am. The tables cannot be cleaned at all before someone new sits down. There simply isn't enough staff for that. The same picture can be seen with the storage trolleys. Anyone who still finds space here will feel like Prince Markus. The biggest problem, however, is the food. I'm not going to lie, but I've probably been here over thirty times. And I really can't remember when I ever got the food, There are no fries here, there's a whole menu there. There are ice cubes in the cola, even though I specifically deselected them. "Two iced tea? ... Nope, a Fanta and a Cola." Burger without onions but with cheese? Really, no exaggeration: If someone ever offers you €100 if your order is delivered correctly - don't do it. It's more likely to win at Russian Roulette or beat Real Madrid in the semifinals.

It's not normal when we ordered our food and five people who were actually behind us were in front of us, so please change something

By far the friendliest and most personable staff at this fast food chain...keep it up!!!!!

I have been to this unit a few times, and each time I have been treated with great care and attention. Fast and accurate food Congratulations!

You sabotaged me. I had an order for 30€ and they forgot my Mc Chicken Classic and an apple juice. The employee even wished me a nice weekend, she knew exactly what was going on. Unfortunately we only noticed it on the highway. I will come again…

In itself a very nice MC restaurant if you haven't forgotten half the order like a happy meal. Mc rib was very dry and not enough sauce. Instead of an apple turnover there was a chocolate turnover.

Everyone should always check their order here. Almost every time something is missing, it's a wrong burger (cheese instead of chicken, for example) or like today with Monopoly, the winning codes are missing (also last year) ... we ordered more especially because of the codes.. Thanks for nothing. At least the staff is friendlier than in most other branches, which is why it gets one star more.

Totally poorly organized. Toilets are a disaster, no toilet paper, nothing to dry off with. They are always here and there are always errors with orders. Sometimes 30-45 minutes waiting time. This McDonalds is not recommended…

So far everything is ok. Tried the new McCrispy Spicy today. It's very spicy and wouldn't recommend for children.

In the Lieferando app, the order is not carried out as soon as you want to order the savings bundles, but if you order them individually, strangely enough, you don't offer them if you don't want to sell them.

So I've been there several times and was always happy with the nice people and always warm food, but this morning around 20 minutes after 7 there was no one there even though they open at 7. I just wanted to be at McDonalds early and eat something because I was on the night shift I came. I thought that was really shitty.

Card payment machine siffig on the drive...

I love it, ba ba ba ba baaaa(mces sound)

Order was completed quickly. Friendly staff. Clean branch.

It's one of the few Mac Donald's that offers an early breakfast, which is a bonus. But the scrambled eggs are too tight for just under 5 euros. Very good service!

It couldn't be worse, I don't know what we're spending the money on

Very clean, small and nice McDonald's. However, employees are very distant and not so focused on the customers. The nuggets were very hot and that's super rare, great. Keep it up.

Good food, good service and clean.

What happened here?! Sunday afternoon and almost only loudly bleating Eastern European service staff. Unfriendly, they slam your order on the counter without looking at you or even smiling and they constantly shout something at each other. Total decline of a once very nice branch. Update: Today, July 21, 2024 at 7:15 p.m., the young man probably didn't feel like it at all. The ice cream was made first at over 30 degrees and carelessly placed on the counter so that it could melt away. The rest of the order was just as carelessly placed on the counter - without calling the number and without returning my friendly greeting. The sullen expression on his face was answer enough. - Guys, what's wrong with your branch? I would like to give the service zero stars.

I recently placed a takeout order from McDonald’s. When I got home I noticed that the McShaker Fries I ordered were missing. This was very disappointing as I didn't receive what I paid for. Thank you McDonald’s for nothing.

Always nice staff on site. Everything was clean, except for the toilets.

The fries weren't seasoned, one of the hamburgers had no cheese in it and only a pickle, the Sprite had no carbonation and smelled like soap, the meat from every citizen we ordered was almost like it was burnt, overall the food didn't taste good I wouldn't recommend it.

Everything was clean and well maintained, pleasant for a McDonalds.

I think they misunderstood FAST Food, waiting in line for half an hour for 2 milshakes and two burgers, then not even getting milshakes and paying the full price.

It would be great if the MA could explain how to adjust the outside light. Everything is dark, from 9 p.m. you have to search to find the branch. When asked about this, you are only laughed at and informed that no one on site knows how to activate the lights. WOW

On the recommendation of our grandson, we ate at McDonald's today and I have to say I recommend THIS branch 100%. Warm rolls, juicy meat, crisp salad - simply delicious. Not a long wait and all the employees were super nice. Thank you very much, we would love to come back.

33€ for nothing! If McDonald's has technical problems and the customer shows the confirmation via email, neither the money will be refunded nor the order will be issued. Thank you for the dirty day

The last fries I bought here tasted like they had been reheated 5 times. For this extremely high price you can expect top quality. Instead... Without further words. You can get other things here too. But why are the fries worse than their competitor Burger King?

Catastrophe! Total chaos in the branch, employees are constantly shouting. The food came after 26 minutes, the ice in the drinks had already melted, 3 of the 4 burgers were cold, as were the fries. We didn't receive the glass that we should have received with the menu. The guest room is dirty and untidy. It's a shame that despite the many negative recessions there is no change. No, this branch won't see us again for the time being.

Service Ok. Parking small and in the sun!!!!

Very good MC has been around for a long time 👍

Dry fries like the day before yesterday, just warmed up again in the microwave, crispy chicken wasn't freshly prepared either, very hard crust and tough on the inside, great terminals to order yourself, haven't been there for a long time and due to the extremely inferior products it won't be It'll be a while before I go to McDonald's again. Trash trolleys were overflowing, there was hardly any activity, 10 employees in the kitchen area but no one to clear away the trash. No recommendation. At least the food came quickly but as I said it was ready from the day before yesterday.

Saturday around 12 p.m.: Ordering at the terminal was quick, then we waited almost 15 minutes, even though there wasn't much going on. Apparently the last, female, unmotivated, Eastern European. Staff in the kitchen. That's how the sticky fries and the other half-warm products tasted. Cleanliness at the tables was satisfactory. No comparison with the branch on the A10 (Berlin-Marzahn) visited 14 days ago or the Polish branches on the motorway towards the Baltic Sea (there are even bright, friendly and clean rooms there, with warm water in the toilets. Conclusion: that was it a good McDonald's branch, now you can only waste your money there. It's a shame, but there used to be motivated and capable staff.

I was yesterday there, the machines to order were full, quite the line to use them. What is more incredible is that at the same there were many workers just standing by the front desk. I wanted to order directly there, and a super rude woman just signed with her finger to a paper, apparently every order needs to be made by the machines, strange. However I did it. When I got the cheese burger, the cheese was cold, and way to much mustard 🤢. If you want McDonald's, just look for an other one if you want a good service not definitely with that ogre hehe.

The waiting times are annoying due to poor work algorithms

No spicy McCrispy. 😪 Chicken nuggets were ok.

German staff at McDonald's! Very very rare to experience! 10 🌟 for that! 😉

Unfortunately, burgers were missing once again and we only noticed it when we got home. We used several coupons, but the additional burgers were missing. You should urgently train your staff better.

Despite the late hour and the rush of guests, it was tip top

Have eaten here a few times for breakfast. Highly recommended 👌🏻

Big Ms. Donald's. E parking space, clean toilet, playground, McKaffe. Everything is delicious, but the potatoes were cold and not tasty. Next time you should change to a fresh one. All other food met the standards🤗