McDonald's in Essen

Chairs and tables are always dirty

It is often very busy so there is a bit of a wait, but otherwise it is really great

The staff weren't even able to serve properly. The menus were so carelessly prepared.

The food was great, and the staff and service were excellent. The restrooms needed to be cleaned and restocked with toilet paper and towels. The floor was unfortunately very sticky.

Everything is good, directly opposite Möbel Kröger and Ikea

Delicious as always and friendly staff

I occasionally stop by here when I'm nearby and take the opportunity to enjoy a relaxed breakfast. The Mecces is a bit out of the way, so it's not that crowded in the morning. If you value peace and quiet in the morning, you'll find a pleasant atmosphere here to start the day relaxed, without the typical hustle and bustle you're often used to. My personal favorite is the muffin with sausage and egg. The combination is simply unbeatably delicious – freshly prepared, perfectly seasoned, and just the right portion size. For me, it's the perfect breakfast snack when you need something quick but still really tasty. Overall, this is a clear recommendation for anyone looking for a quiet place to have breakfast without sacrificing flavor. I'm happy every time I stop by and treat myself to this muffin.

So rude!! You queue up and the cashier just serves someone who wasn't even queuing. It's just plain rude. I'd rather go to Essen Haffenstr where you get paid properly!!!

very clean, modern, well-stocked McDonald's

Service was friendly, food was ready quite quickly. Restaurant and toilets were clean

I would love to give it 100 stars! Today I placed an order through Wolt in the branch, but the drink was not included. I then immediately called the branch and explained my problem. The employee was extremely friendly and patient, listened to me carefully and immediately wrote down my name. As compensation, he offered to pick up a new menu for me. I drove to the branch that same evening. They knew who I was straight away and I was given a new menu without any problem – completely free of charge. The employees treated me with exceptional friendliness. A big thank you to the entire team! ☺️

We went because of the children's area so that our little one could have fun there. Smoking is not allowed in the children's area. What's that supposed to mean? Also, the children's slide stinks and was probably never cleaned. Never again.

I recently went to McDonald's and really enjoyed the service! The staff were super friendly and went out of their way to make a great impression. The store was neat and clean, creating a pleasant atmosphere. I would particularly like to highlight one employee who took the time to pick out a special toy for my child. It's nice to see that the service here really pays attention to the little details. I would definitely like to come back!

Cheeseburger bones hard. Time and money wasted.

Yes very good. The employee even asked if everything was OK!

Unfortunately, more and more people are cutting back on burgers. There was only half a slice of cheese on my MC Fish. That's a bit cheeky for the prices. Otherwise clean shop, nice employees

McDonald's has generally lost its appeal. Quality decreased. Prices incredible.

So you can't give 5 stars for fast food. You can't really say anything positive about fast food. But if you need something quick in an emergency, you are welcome to visit this Golden Möve restaurant ;)

If you want to eat at night you can do that here.

No thanks!! We were at the drive-thru, the service was the only thing that was somewhat okay. In our I-like-it-loud menu, half of the chips were filled with normal fries, all nicely packed down, with a few chips on top so that it's not that noticeable at first and then "Goodbye!" We weren't told that the plugs were no longer available, but we didn't notice until we were almost home. That's not what good service looks like to me! Nobody will see me again anytime soon!

At that point it was very pleasant. Eating a 1 star deduction, the salad I ordered was really a joke. There were too many lettuce leaves and nothing else on it. The rset as you know it.

Was just there. The waitress walked around with my food. The young gentleman who ordered after me was served before me (eat himself). So the burger was cold again and the fries were totally salty

Long wait for the food. Smaller orders are preferred. This is not a fast food restaurant!

Children's playground is very good！

Not all products are available here, you can't buy flury etc here. Otherwise you can go here well.

It's not true that it's open, I'm closed right now

02/08/2025. 5 o'clock. Car switch. The unfriendly employee at Prünte ever. Totally trashed outdoor area.

Modern branch with 24 hour service. One of the few branches where you have what you order in your bag. Here too, however, there is the problem with the large fries; hardly more in it than in a medium-sized bag. Edit 02.2024: Once again not everything we ordered was on the tray. The fries problem remains unchanged 😜

Am typing this review to mention the wonderful service provided by the employee Salam, promote this man!

I really have to say that if the health department had seen employees constantly scratching their hair, nose (opening), ear and face, then without washing their hands they would occupy citizens and pack them up without gloves, would have found it okay ❓️

Now the last thing you can find in stores. There aren't even paper towels in the service station. However, you would need them to clean tables and benches/chairs. The floor also hadn't been cleaned for a long time. The staff walks past table numbers forever without taking them with them and the food is only lukewarm. There are no reusable cups for drinks and milkshakes come without a straw. An ideal store for RTL and Mr. Wallraff.

As always, terrible food. Unfortunately, the food is very addictive, which is why it's difficult to stop eating there.

Be careful! I ordered a Mcflurry and unfortunately only received half. When I asked for the other half, I was turned away. No constructive criticism is accepted, which I find extremely unfortunate. Unfortunately the last time in this branch.

Table service is not fulfilled. You can use it in the app. But instead of having your food brought to the table. Shout the table number across the store.

Nuggets forgot in the order Fries were cold preferred to Burger King opposite

Rude and hair in the milkshake is all I'll say

Absolutely dirty store. We were there on Friday at 8:00 p.m. There was something going on - but there were enough people behind the counter. But no one cared about the cleanliness… Every (!) table was sticky or smeared. There was trash everywhere on the floor (paper, chips, etc). The toilets were full of rubbish, there was no paper to dry your hands...

It's been a long time since I've been to MCes, quality as usual. I think it's great to pre-order it in the app.

Order was taken cold and tasteless

No matter when you've been here, the shop is always dirty and the tables are never clean 🤮🤢

Been there one day and everything was cold

Well, I made it a point to visit the places when I was in such places and I have to admit that I was on the verge of vomiting

The food was great, but when I looked out the window a slug jumped into the fir tree on the drive. Landing 10/10

Not the nicest branch. Employees try to keep everything clean. Unfortunately, many customers misbehave and leave a lot of mess behind.

Cash only at the counter, no card payment possible. This could only be done when ordering at the terminals if there was space.

Milkshake still available at the ordering terminal and then suddenly no longer available when paying, Monday evening at 5:55 p.m. Please don't offer these anymore if you can't get them baked!

As always, nope. Really great for in between. 🤗

Super friendly and fast. Even multiple orders on one number were no problem. Fries quick and hot Nuggets fresh Burger clean (also the MC Rib) Apple turnover eaten warm Order complete Can't understand the bad reviews here. Either we were lucky or the reports here are only negative. I was very satisfied.

Very long wait for the order. Die Bestellung musste sehr lange warten. Ungefähr 30 Minutes.

“Very clean parking lot, food in store is amazing, everything is great.”

It's a shame that you have to keep checking whether you actually got everything, whether in the correct quantity, or even at all. The lady behind the counter generally had a hard time counting...

Top staff, very clean, I can only recommend it

They try hard. When I visited, the MA didn't really care how many customers were in line. They worked stubbornly with a cash register. I found the waiting time to be exorbitantly long for a QUICK restaurant. However, I can't complain about the preparation time. The burgers were still warm even at home and tasted fresh. Forgot a burger again today (drive). We're talking about €10.99 that I gave to the company.

It's only been a while since there are no children in the menu, and the toys are not in the hands of the children

Hello, I would like to explain an incident that we just noticed: the woman at the counter is using a gray area by using public vouchers where the customer orders without a voucher and pockets the difference herself and the customer pays the normal price . We didn't get an invoice from her so we asked for the receipt at the next counter and got it, it said a much lower price than what we paid. That means she pocketed the money that wasn't made of paper.

Disgusting burgers, wobbly, cold fries. Nice staff. Never again

Barely mediocre. The food was lukewarm, the soda was barely carbonated, and they were hiding my apple schorle. The fries were soft and boring.

I took my little son to McDonald's because we needed something to eat... and the food came VERY late even though there was nothing going on.? Half of the order didn't arrive but the mayo had already leaked and was squished in the bag! My dear son had to go to the toilet and just opened the door and turned back… I wanted to see what was there and…………. Everything is peed and dirty!?🤔😤

Was on Bottroper str. with my daughter today. Food ordered in advance and paid for with PayPal. At the checkout the MA wanted to cash in again. I showed him that I paid with Paypal and he got really rude. He doesn't see anything, boss says pay again, if there is a double debit then come back. I didn't see that and he simply canceled my order and left me there like that. I don't see anything about a cancellation either with the app or with Paypal. I've been eating at this place for over 30 years but today was definitely the last time.

Biggest juice shop ever. The order is always incomplete and if you point this out you still don't get the items you paid for. Will never go there again!!!

Great for a relaxing evening but unfortunately everything outside is too often full of rubbish. We always clean the soda places ourselves but if you let us know it will be taken care of so everything is fine

After 10 p.m. you can forget about the store. I just picked up my order twice. There was only meat and the bun nothing else, and my 20 nuggets only turned into 6.

The best staff at a McDonalds so far. Very dear

Today I received everything other than what I ordered. Chicken Classic should not have mayo on it. What do you get with mayo for without salad. Ordered Coke Zero and was asked, “Should I put some more ice cream in it for you?” And instead of the curry sauce I ordered, they almost forgot to mistakenly put sweet and sour sauce in it. 👎

Food too expensive and the burgers 🍔 🍔 were also bigger 😔

The chicken nuggets were old and had a very bad taste, you can see it quite well in the pictures, they were really disgusting! the fries cold and still raw.

Once again no table service, what is it offered here for? Every time you get called... then you take it out... Disastrous service and very unfriendly.. not recommended.. It's better to drive a few minutes further to the nearest McDonald's if you want to eat there!

We had a really good breakfast there

on July 31st Got food there, 1x Big Tasty Bacon, 1x Long Chicken & 6 nuggets. At home I discovered that the sauces for the nuggets were missing. It can happen, no problem. Unfortunately, there were additional “discomforts” FROM my stomach afterwards, which is why I wouldn’t go there again.

Just like an MC D is like. Mostly cold, expensive and the staff not always in a good mood. But at least this time it was quick and there wasn't such a long wait

Very nice, friendly staff and the food tastes great

Absolutely bad employee had rolled cigarette with unknown substances!!! Hygiene should definitely be checked, it's not possible!

Tables weren't cleaned, we waited a long time for our food and the staff was unfriendly.

Super clean, hot burgers and fries. Very friendly staff

The woman on Mc Drive Tonight (June 4th) around 2 a.m.! Was so incompetent and unfriendly that doesn't work at all. As a customer, you don't have to be shut up or sent away. Because she made a mistake. I've never experienced anything like that in my life! It was the last time I was there and I will tell all my friends and guests at my bar about it. A person like that doesn't belong in the service, but rather as a toilet woman in the toilet! Impudence like that

Food was as if they had made it 5 years ago, everything was way too dry and like you were eating cardboard. But staff was friendly.

It's been a long time since I've had such a pleasant McDonald's. The shop is clean, the food came quickly and was hot. Staff very nice!

They gave me a broken tenner and not good you ******

I ordered a cheeseburger and then got a hamburger in cheeseburger packaging

Stop MC Donalds. It's the same everywhere. How should I rate it!? Food okay.

Unfortunately, as is often the case, the ice cream machine was not in operation.

Forgot the sauces again. Otherwise friendly and quick

As far as I'm concerned you don't deserve a star at all. People always forget to eat at my place and I called again today. I'd have to go back there to finish the rest, so I'd have to hear from the shift manager. Have a nice evening... Your employees should be on their cell phones less so nothing will be forgotten

Yechut. Just say my coupons go yamenyek

The tables and floor were dirty. Nothing was wiped down and there was food that had fallen on the floor. It was disgusting to eat there. I hope the kitchen doesn't look like that too!

Pretty good, staff is quick and professional. Everything was clean.

The manager is unfriendly and show no respect to people who works there

+ typical McDonald's + nice furnished ambience

Cheeseburgers are getting drier. But this is the case in all branches. A joke for the money. The atmosphere in this branch is extremely nice. Lots of wood. Very cozy.

We ordered the Big Mac menu which included a Big Mac and a Royal Cheeseburger. They didn't give us a second burger. Then they finally brought us a burger, but not the one we ordered 🤷‍♀️ There was also something incomprehensible about my BiG Tasty.

This McDonald's is clean, cozy and staff is very friendly. Thanks for the good service

One of the best McDonald's I know. Was here on Sunday afternoon and the team was super nice. The food was warm and tasty and an Indian man cleaned the restaurant with great enthusiasm. Everyone was very polite. I've been to the best branch many times.

What can I say. Everyone has their own opinion. Food is just McDonald's standard. But there is nothing of culinary quality either.

Relatively clean shop. Food was warm and service was great. One of the few McDonald's stores that you can still write something like that about.

Unfortunately the order took a long time

Tasty, always full, tables often not clean

It's just a McDonalds, what do you expect? Delivery to the table via app works (even if the employees sometimes don't know where which table is). I've eaten in much worse McDonald's

Something is wrong with the hygiene. The fries were very oily

Ordered and paid at the machine. At first no receipt came out. The employee then got a receipt that didn't match my order. When I asked for the correct receipt, I was directed to the counter, where it took a long time for them to take care of it. The lady who took care of the problem also has no idea about customer service. Then wait forever. When we got home, something was missing again... This is slowly becoming a habit. Since when did McDonald's stop eating fast food? While I'm waiting, I can also go to a real restaurant.

Meine Erfahrung im MC Donald's ☆Essen war bis jetzt immer in Ordnung ☆Bestellung war bis jetzt immer vollständig ☆Personal manchmal freundlich nicht immer ☆Sauberkeit leider nein,Tische immer dreckig,verschmiert, Toilette sehr sehr dreckig bin froh wenn ich nicht dort auf Toilette muss alles voll mit Stuhlgang,es stinkt da vergeht einem der Appetit ☆Bedienung ist schnell