McDonald's in Essen

At this McDonald you wait forever for your food, despite there being a lot of staff. It's no better to pay at the checkout. Then I've experienced a better-coordinated team at other McDonald's.

I waited over 2 hours for my food and then everything wasn't even complete

I can only recommend this place. The coffee and food were delicious. Friendly staff. Relaxed location. Enough parking spaces, but it seems a bit tight, otherwise everything is perfect. In summer my Deaussen has seats with cushions. Really great!

The order number board is off and the employees call the number quietly and with a strong accent. Cell phone connection is poor but there is no WiFi. Entering codes in combination with the app is more complicated than it needs to be, so I preferred to cancel the order. All you hear from employees is “geyallah”. You have to wait a catastrophically long time for an ice cream and a donut. Hand dryer in women's toilet is just decoration. Positively, the fire and police departments are next door. If necessary you can also go to the gas station, there is certainly WiFi there. Update 1/1/2025 Ordered online and waited longer than if I had ordered in person. It also smells strongly of grass at the entrance. Update February 24, 2025 Got something different than what I ordered. Can't open a PayPal case. 😑

Yes, I can recommend it very well, the staff are very nice and very friendly

Ate there several times and therefore unfortunately not a single situation - Drive-in and indoor orders often take a long time - regardless of whether there are 2 people or 10 in front of you and regardless of the size of the order - then things are usually hot but not put together properly, so they're really heartless - Friendliness is ok but can be improved and even at the drive-in you usually can't understand the employees perfectly - sometimes the volume was too low or maybe the person was too far away from the microphone!?!?

Fresh baked goods and fresh salad. Not so common with mCDs

Many thanks to the service employee Birgit, we need more of that in the service desert of Germany

Everyone knows that McDonald's is fast food, but you don't have to make the burgers look like it. In half of all cases, half the burger soon ends up outside the package and all over the place in the box. If the cheese is next to the burger, you can leave it out completely. It just looks unappetizing. If you then let the burger go back, people will make fun of you.

Recently went to McDonald's with a friend! The welcome from a really friendly employee💫 was actually really great 😃🥰‼️My girlfriend is a regular customer there and when I had a part-time job in the disabled transport service, I often drank coffee and had breakfast with her! The employee put together a great menu for us for a great and fair price with a drink🍔🍟super great 💯!!! The ambience is good and spacious. It's also worth going here with children because there is a lovely little play area. I enjoyed the menu and is definitely suitable for a short or long break! I would like to thank the employee and her great service and for that there must be an additional five ⭐️⭐️⭐️⭐️⭐️🤗 ❤️‼️

No matter whether you order via Lieferando or whether you pick up your food from Mc Drive - items are always missing even though you have paid for them... And there is less and less in the Mc Sundae ice cream sundaes... very annoying... If we didn't live nearby, we wouldn't buy anything there anymore...

Many thanks to the nice employee who cleaned the table for us on Saturday evening despite the full house and provided us with refreshing towels 🤩 Otherwise everything was great, the usual Mäcces quality, burgers hot and fresh and delivered to your table at lightning speed

Food poisoning and not for the first time. This time it hit my child. I've had food poisoning at McDonald's Steele three times. This only happens in steele. That's it with McDonald's Steele!!!

Disaster!!! First you wait forever for your order then you are served cold food The fries are totally soggy and taste like old oil! Even if there are hardly any customers there, it is very difficult to get a clean table - the floor is always sticky!

Ladies and Gentlemen I'm really disappointed because almost every time my orders are missing something - be it a sauce, a drink or even an entire item. This is extremely annoying, especially if you only notice it at home. In addition, the rolls are often dry and do not taste fresh. This significantly spoils the overall impression and makes the food less edible. I hope that these problems will be resolved in the future, as this unfortunately makes you lose the desire to order from McDonald's

Slow, haphazard, unfocused. There wasn't much going on and nothing was going well. I left without eating. It took forever no matter where

After inedible burgers no compensation whatsoever.

Just like every MC, ice cream machine sometimes works

Find the ice cream!!! Yes, we have inflation but that's why the price is constantly being driven up. Aren't you ashamed to admit such a half-empty cup? Update: The saleswoman is super nice, it's just of no use to me in the end if I'm cheated out of a whole cola. I hate this store. I let myself be persuaded. But that we won't happen again.🤮

I'm heartbroken...!!!!!!! My 3 year old child (aka me) had a Sonic toy. She (i.e. me) was really looking forward to putting together the toy and sticking it on. Accordingly, my child (well, me) was disappointed when the included stickers were NOT enough. EXACTLY 3 STICKERS WERE MISSING TO STICK IT NICELY!!!!! DISAPPOINTING AND UNFORGEVABLE Photos attached

Update: Now you only get cold food! Now getting diet fries for the third time. Do I now have to buy a large fry twice?

On each of my 6 visits, half of the burgers were cold. Standard burgers like Big Mac or Big Tasty are produced here in stockpiles. And that with the prices! This has nothing to do with freshness and enjoyment. 6 chances are more than enough, you won't see me again!

I can't recommend it. Service is poor or even non-existent!! Ordered items simply not received after repeated reports. Thanks for never having me here again

Mc Drive was a disaster on Saturday evenings. Ordered menus and ice cream. Ice cream came first, food felt like 15 minutes later. Of course the ice melted in the car 🙄 everything was very annoying again

Nice little McDonald's, Yes, it can often be a bit overcrowded on weekends, but McDonald's can't help that, unfortunately the space is limited. Otherwise, the staff have all been friendly and nice. Otherwise, I haven't found anything wrong with the food so far. I like going here.

Very nice people and friendly too!!!

Very unfriendly staff. Very dirty restaurant. Very bad parking situation. The food takes a very, very long time on the weekend. Something urgently needs to change here. Otherwise you can close the shop straight away. Unfortunately you have to give at least 1 star. Otherwise I wouldn't forgive a single one. Addition: Very often the order terminals do not work. Currently 2 out of 6 are defective. For several weeks.

Stood in the drive in for 45 minutes. No go! Burgers: both almost cold

Clean branch, clean and tidy, nice staff.

The food on site is always lukewarm or cold. It's a shame because we actually like going there because many of the service people are very nice and helpful.

Apparently reading is already too difficult. Ordered spicy nuggets and got normal ones. Not that tragic in itself, but apparently you have to look into the packaging to see if it has the right thing in it that is written on it.

Waiting forever in the drive-thru. One of the slowest McDonald's I know. Just like the burgers. So badly documented that it's not worth the money! McDonald’s should do something here.

Cloths and sauce were forgotten

I got food to take away. Unfortunately, another burger that I paid for was missing. This is really bad and is happening more and more often

If I could, I would give less than one star. You spontaneously go to McDonalds for an ice cream and you could only be annoyed. For almost 4 euros I get less than half a cup of ice cream? I haven't noticed this at any other McDonald's. Oh and thanks for turning my wife's strawberry milkshake into a vanilla shake.

The food tasted good. But the prices for service fees and delivery costs are unreasonable. Unfortunately, a part was missing from my order. It was a shame because I was really looking forward to it. It was only an apple bag but I love these apples

Thanks for only 4 nuggets in my 6er Very often the food is old and cold. For the prices, it's better to go to the restaurant

Once again a great BicMac Eaten! For many guests, behavior is a matter of luck. You quickly feel alienated.

I placed a large order and one of the dishes was an ice cream with caramel sauce. When I got home I noticed that the ice cream smelled and tasted sour. I ask you to take this into account!

It is and remains the worst McDonald's in Essen. We thought we'd try again, and were once again disappointed. After walking home for 2 minutes - everything was cold. The M-Burger looks like it's 3 days old. Shake fries were ordered - there were normal ones. Cheeseburger and chicken burger cold and tasted old. ...never eat Steele again

Went drive-thru and noticed when we got home that two burgers were missing. Call the branch, it is denied. Never this branch again

Very chaotic there as far as the staff are concerned. Waited 30 minutes for the food because the staff apparently forgot to finish my order. The burgers were then only lukewarm. Display didn't work again. And the Mcsundae probably also has a different filling quantity. There was less in one cup than the other, basically only half. Really a shame. This branch used to be better.

McDonald’s, huh? Unfortunately, once again the displays to show the order did not work. A bit stressful when you have to regularly pay attention to the employees' shouts with one ear. Otherwise everything was received as ordered, even with special requests.

Chaotic, waited 30 minutes for the order. Tables and floor not clean.

Habe einen sehr leckeren salat gegessen. Gehe ich immer wieder gerne hin. 👍

Everything was great except that the return was full of rubbish

Since when do you put the caramel sauce and the McFlurry topping under the ice cream? I wanted to eat and enjoy an ice cream and not dig around and fish paper from the paper cup out of my ice cream.

The service is really bad. The food is always very bland. The toilets are very dirty, the soap dispensers are empty and the hand dryers are broken.

Good portafilter coffee, egg always😃

The outdoor seating is far too small for adults.

It was clean, the staff was very friendly and the food was typical McDonald's

Very dirty shop, employees unfortunately mostly incompetent... then prefer Eleonorastr

Anyone who has always wanted to eat at a bazaar can go here. Including screaming and gesticulating. Horrible. The question remains which is worse. Audience or staff

I waited half an hour for my order

You have to look for a long time to be able to sit down at a clean table. I don't even want to start from the ground. Coffee doesn't come in a cup but in a paper cup. And that for these pharmacy prices.

Clean, tidy and good, just Meckes. Employees are trying hard. Fits 👍🏼

The food is very wonderful But the employees are very bad There is no service from the staff

Well-intentioned 3 stars. It always depends on which shift team is working, i.e. how clean it is and whether everything is packed. On average, I have to say that every second order in the drive-thru something is forgotten. And that's really annoying when you have to search through everything every time to arrive home with the complete order.

Everything served quickly and well

Quite a nice atmosphere, but unfortunately the branch manager was constantly next to my table and did disrespectful actions

All the tables were dirty and full of rubbish, it was almost impossible to find a clean place

Fast service, clean, friendly, nice music in the women's toilet,

Mecces, if you don't forget half of it, it's a bomb. A little more passion instead of hatred when preparing the burgers couldn't hurt, but it's still tasty. Solid 8/10

For breakfast prices like this you'd expect at least something bigger than just a palm of burgers and wraps but here it's smaller than anything else Food was also served quite cold

The Mc Drive is an imposition. It takes forever to get to your turn and get your food.

Second time there, second time a bicmac was forgotten.

Someone else grabbed our order and ran out. Was immediately remade + apology ice cream so I have rarely had such friendly employees at Mcces. HAT off to the management of the day and also to the other employees, everything was delicious!

Classic McDonalds branch in Essen-Steele

Food standard, service underrated, ambience is ok

Really scared. I got hot food. And that's at McDonald's. I don't even know that from McDonald's!!!

It was clean and tidy and well organized, would love to come back

I can't understand the bad reviews. Products are freshly and quickly prepared, super clean and the staff is super friendly. I think this is the friendliest branch far and wide., Top 👌

One of the cleanest McDonalds Ive seen. Staff is amazing, very fast and on point. Would 10/10 recomend to visit.

Recently, raw food has been sold here, cheeseburgers without cheese but the meat is still pink inside. Complained and still didn't get a fresh cheeseburger after 10 minutes. Ultimately paid first for poor work and then for work not done. So MC Prünte, get the branch back on track, then you could come by. Otherwise there will be fewer visitors.

I know, complaining at a high level However, recently you can no longer get straws with your drinks! I was surprised at first because I thought there was a straw... When I asked if I could get one so I could drink on the journey, I was vehemently denied it #juiceshop

Unfortunately today we forgot a 9 portion of nuggets. Otherwise friendly and nice staff

Very well run MC Donalds. Service 1a - clean, comfortable and the staff is absolutely top. I've never seen such a well-run branch before! Please continue!

The big Mac was very tasty, the food was always fresh and so were the fries. Keep it up. I come to eat from Gelsenkirchen especially because the McDonalds in Gelsenkirchen is unfortunately not good.

A McDonald's like everywhere else

The name of the most famous star on the flag

Burger was fine, as was the cleanliness of the store. Unfortunately the children's play areas (indoor AND outdoor) were not open. In addition, there were no more books with the Happy Meal and you couldn't choose the toys either. There are better branches there.

Best shop! A must after every celebration. Always cheerful staff and fast service. Simply great!

Deserved zero stars. A branch that, like others, has ice cream and milkshakes on the menu and quite a few of them, but at the moment there is no ice cream. Great statement. If the ice cream machine breaks down every two days, you might want to take ice cream etc. off the menu. Never this branch again.

Well, not healthy, hunger drives it in

Unfortunately the floor is greasy and sticky. Just wanted a coffee. That went quickly.

Really bad! There is always something missing that you pay for. Never again. Condition very rude!!!

VERY DIRTY AND THE FRIES TAST LIKE FISH

The restaurant has changed a lot visually and now looks family friendly.

Great offers and nice employees. Food is delicious

Real dirty shops take the order bottle and you don't get it replaced

Schön saubere Filiale mit freundlichem Personal. So sollte es überall sein.

Mit der App bestellt, lief alles super gut. Nettes Personal.

SUPER GUT!!! ICH KANN DEN DYSON V8 EMPFEHLEN!!!! SUPER AKKULEISTUNG SUPER AAUGKRAFT UND SUPER HALT !!!

Die Saugkraft von dyson V8 ist super!!!! Es ist jedesmal ein Vergnügen nach mc donalds zu gehen. Dieses hochwertige romantische Restaurant mit einer exquisiten Speisekarte und sehr liebevollem Personal. Der sogenannte drive in ist wunderschön ausgelegt und jedesmal wenn ich in dieses wundervolle lokal eintrete fühle ich mich zuhause. Die sogenannten chicken nuggets sind äußerst zu empfehlen. Der allseitsbekannte Cheeseburger ist einfach ein guter Gaumenschmaus den man sich auf jedenfall nicht entgehen sollte. Empfehlung: chicken burger und coca cola.

Immer viel los oft schmutzig, Zuviel Müll. Essen entweder super frisch oder super matschig, einfach Glückssache, schade

Dumme idioten Schult euer Personal Ausnahmslos jedesmal fehlt etwas, obwohl man scjon Vorort kommt weil eure lieferfahrer nix hin bekommen Wirklich zum kotzen jedesmal fehlen mehrere Produkte obwohl der dumme idiot an der Theke noch nachprüft und sagt es wäre alles drin, wofür gleicht er mit dem Bon ab? Wirklich das zeigt sie blöd die sind Tfuu Das geht nun aber mit allen anderen Personen die das dauernd haben, an den verbraucherschutz, stellt deutsche ein die denken können!!!!!!!!

Der Service ist oft sehr chaotisch, aber ansonsten ganz nett.

Burger okay.Manchmal kalt.Pommes meistens immer aber heiß.Oft fehlt etwas,deshalb besser die Bestellung checken. Essen ist aber sonst zügig fertig

MC halt.... Manche lieben es und andere eben nicht. Gerne wieder.

Hi McDonald's, wie jeder andere dreckig Personal lustlos.