Max & Alex in Heidelberg

Far too expensive, almost no meat at all. Orders were taken incorrectly, and the portions were very small. We went inside, it was completely deserted, and it took about 30 minutes to order, even though no one was there. The food wasn't that tasty, sometimes it tasted very old. The portions were very expensive and far too small. I once ordered fries, and they just gave me a doner kebab box, even though I had ordered fries. I had to pay €7 for the doner kebab box instead of €4. Instead of the shop admitting the mistake, I had to pay the price for the doner kebab box, even though I had ordered fries. In my opinion, this is a very bad shop; I don't recommend it at all!

-5 degrees outside and we ordered hot chocolate to warm up. The order came after half an hour and the chocolate was lukewarm. The place was not hot so we didn't have to take our jackets off inside. The 2 sweets we got, a peanut cake and a cheesecake, were nice.

Nice location, the kind you don't often find with a lawn, etc. The self-service food is okay. A solid experience.

We went there for breakfast on Saturday morning – the buffet! Excellent value for money. The service was superb – young, friendly staff who were professional and helpful despite the restaurant being full... and had everything under control!

Delicious cake and ice cream, lovely service, everything homemade. You guys are great, keep it up!