MAREDO Frankfurt Hauptwache in Frankfurt am Main

Unfortunately no longer accessible. In addition to a lot of arrogance, the waitress unfortunately has no qualities, doesn't know the menu or her own rules of procedure, just shrugs off complaints and most importantly: doesn't bring any food, even after an hour. Stupid feature for a restaurant.

Thank you thenusa it was amazing The meat is delicious 👏

Thenusa gives as amazing service The food is very tasty Thank you

There are lipsticks of the glass to serve me. And one of staff clean my dishes during i smoke, even i didnt finish yet. And quite noisy. Food is quite okay There was lipstick on the served glass. Cleaned up the dishes while I was smoking. And it was noisy. The food is soso

Once again a great evening! :) Thenusa served us great again, thank you very much & would be happy to do it again!

Delicious food and great service from the nimble and charismatic Thenusa. Gladly again soon!

Thenusa was super nice, the food was very tasty. Highly recommended.

We went for dinner with a larger group. Short statement for the food and the service, five stars 🌟 🌟 🌟 🌟 🌟 ---> and totally deserved! It was a lovely evening and we will definitely be back.

Service is great, they can eat for the overpriced standard and nothing about the dirty and run-down toilets. I asked them about it and they immediately knew what I meant and said we'll pass it on, but the owner or tenant knows what's wrong Also not to be overlooked, he or she will not change anything about it otherwise he or she would have already changed it. If you value what you do there but not that or that one

We ate dinner with 2 dogs next to us and very disturbed as they bumped to us all the time. The meat was very raw and rough. Dogs should be at seperate section.

I'm really conflicted. I've been there twice so far. Every time it was the same: Food: Great Service: Not great at all. Ambiance, older, but acceptable. Will I come back? Probably because of the food, but with a bad feeling because of the unsympathetic service.

Soup was bad. Steak was very bad life sponge.

Last Saturday we visited the Maredo in Frankfurt for a bachelor party. The quality of the food was overall satisfactory. Our bachelor was particularly enthusiastic about his 700g steak - perfectly prepared and extremely juicy. However, the experience was not the same for all steaks. Some of the other steaks weren't quite as tender as we expected, and the accompaniments varied in quality, making the overall impression a bit mixed. However, the service from Thenusa and her colleagues was really outstanding. They were extremely friendly, very funny and always attentive, which further enriched our evening. Overall, we can recommend the Maredo Frankfurt, especially if you value excellent service. However, there is still room for improvement for the quality of the food. Therefore we give it 4 out of 5 stars.

The food was very good, but instead of €31.90 I was charged €46.80 for 400g of sirloin steak and €4.90 for Cola Zero (=€36.80), without any explanation. I was very intrusively asked to write a review. Staff talked behind my back.

Very good 👍👍👍 best service in frankfurt

Neither the food nor the staff are the best Just not like restaurant Went in and showed straight out the door without asking. Staff very unfriendly incompetence. I'll never go to this restaurant again

Thenusa is super nice and a great service employee… always happy

Gladly again, great and super friendly contact person in service. Frankfurt experience very positive

Amazing restaurant, thank you Themusa for your lovely service ❤️

Perfect place for a great evening with friends

Das Steak war excellent. Der Service sehr langsam. Leider waren von sechs Kabinen in der Damentoilette 4 geblockt und auf den restlichen kein Toilettenpapier mehr vorhanden . Bei einem gut besuchten Restaurant und den doch recht hohen Preisen ein Wermutstropfen

Great place for lunchtime salad bar or steak. Friendly service, spacious and clean. The salad bar is the highlight. Good choice.

Reception very unfriendly. Service at the table was very nice. Eat lukewarm.

I haven't been to a Maredo steakhouse in a very long time, as I usually prefer a more individual location to enjoy a steak. As expected, the quality is solid and the appearance of the restaurant is clean and tidy. I will dine here more regularly in the future as the offers for a casual lunch are very fair in my opinion.

Steaks in einem Steakhaus essen - was für eine Frage. Natürlich müssen die perfekt sein. und sie waren es auch. 2 Mal den Steak-Deal bestellt, dazu ein Salat-Buffet - Bingo. Und der Service war supernett und schnell. Jederzeit wieder :-)!!!!! Verbesserungsvorschlag: Die Brotkrümel vom vorhergehenden Gast müssen nicht liegen bleiben ;-(.

We visited at 26th of October the food was amazing but the service was the worst it was late and the place manager attitude was so bad as we requested an English menu which they didn’t have and we requested WiFi service and the manager told us that it’s not available then we found out that it was available We talked to the manager and his attitude was so aggressive and didn’t want to cooperate Will never go there again with such attitude

A medium-sized chain restaurant that has declined in size. The service is extremely bad. We ordered soda and received a bottle of soda without gas. We asked for change and got a hot soda. We ordered spareribs and received them after half an hour completely cold. Every time we looked for a waiter it took them about 10 minutes to look at us and come. The food itself was average. In the past I ate several times at Mardo. Today was unfortunately the last time.

It used to be so good, the “Maredo” at the Hauptwache. That's it for now. It's a shame, another restaurant that is trying to abolish itself! Bad, slow service, ordered drinks, soups and side dishes not brought to the table and not even pointed out or apologized for the food not brought. When paying, you had to ask specifically whether you were paying for the food and drinks that were not brought! What actually needs to be mentioned by the service during the payment process. I could only shake my head at how you are treated as a guest here. Steak and hamburgers were good and is to be expected from a steakhouse.

Maredo used to be pretty good, but it's not the same anymore.

We actually enjoy coming, but what we experienced yesterday afternoon was unpleasant. Our waitress was already annoyed when the couple at the next table asked if they could order drinks. We had to wait for three quarters of an hour for our food until it arrived lukewarm. When we asked why it would take so long, we only got the flippant answer: “You can see how full it is here.” What we saw was a restaurant that was about 50% full... We understand for everything, for a lack of staff in the service area, for understaffing in the kitchen. We just want it explained in a friendly way.

Maredo olarak gittiğim en kötüsüydü.Çok kötü çok kötü servis .Salata büfesi sinekler vardı.Salata çeşitleri bayat soslar çok kötüydü.Servis yapan erkek personel çok kabaydı.Et çok yağlı ve kötü pişirilmişti.Ve sonuç ertesi gün bağırsaklarım bozuldu. kesinlikle gitmeyin Tren istasyonundaki restaurantlar bile daha iyi

Prepare the wall to Yao Xiaofei, but still have the time to give little

¡Pobre! Primero el camarero mintió sobre que todas las mesas de la ventana estaban reservadas, segundo uno de los platos pedidos estaba fuera y nos dijeron sobre esto mucho después de pedir, tercero tuvimos que esperar más de una hora para nuestra comida. La comida no era buena y la mitad de las cosas se olvidaron o se trajo la comida equivocada . . y ahora me di cuenta al revisar el recibo que también nos engañaron pagando . . Deberíamos haber pagado 20 por un plato ofrecido (carne de carne) pero nos cobraron 29! ¡Nunca más! Si cero estrellas fuera posible, lo daría. Muy caro para la comida y el servicio

Definitely a nice place to go if u want a nice view of the city or if you are craving for a nice piece of meet. They normally have some weekly deals, in this opportunity the weekly deal was even better that the Rib-eye meet. Side dishes are on top in price and not really that big. If you want to go on busy hours better to have a reservation

We have never been to this branch before. So far we have only had experience with one of the other locations. I am extremely disappointed. The waitresses almost ignored us throughout the entire visit, reacted in a bad mood and showed no interest in the customers. The tables are totally sticky, the decorations were so stuck that at the beginning we thought the plant was stuck in place. After a while I noticed that it was probably on the surface of the table. But if you notice that as the owner, you can add placemats or tablecloths, right? After more than an hour our food finally arrived. The fries were cold, the spare ribs were okay. We were there before 8 p.m. and the coleslaw was already empty. Instead there were 3 leaves of lettuce and 1 dollop of sauce. On a Saturday evening that's a real shame. The toilets were totally untidy. It hasn't been cleaned for a while. Never again to this location. For the prices and reputation that other locations have, it's really a shame.

Katastrophe! Schlechte Fleisch Qualität, Service total konfus. Vorspeisen kamen nach dem Hauptgang. Steak englisch bestellt, Schuhsole bekommen. Chimi Churry ohne Geschmack. Das Beste war die Ofen Kartoffel. Zum Einstimmen auf einen Konzertabend der totale Reinfall. Speis - Leistung stimmt überhaupt nicht.

Nobody there to place me. Waited at a table in the almost empty restaurant... longer... then was rudely approached because we didn't wait to be seated at the front! Gone.

Sehr guter Service, aufmerksame Bedienung. Essen sehr lecker, alles Frisch und das Fleisch auf den Punkt gebraten/gegrillt. Sehr gerne wieder!

The food was delicious. The service of the waiter is impudent. The male waiter was unfriendly and impolite to the guests of the restaurant. When asked about the cooking time, he answered 3 hours and laughed and walked away. When asked where the toilet is, he replied that there is no toilet. For unknown reasons, the waiter addressed us as YOU, without respect. The service is terrible, and as I can see from the reviews, quite a lot of visitors are dissatisfied with the service. We were in this establishment for the first and last time. I do not recommend. With such high prices, such terrible service. Horror!!!

The food is ok. The table was dirty. Everything felt like it was in a fast restaurant. The main waiter was very unfriendly after only getting 2.20 euros in drinking money and he didn't have any work for us at all. A woman brought us to the table. He just took the order and cashed it. Service staff brought drinks and food. Unfortunately, you weren't asked if you would like anything else to drink.

Wenn ich könnte würde ich 0 Sterne vergeben. Das Essen war geschmacklos und der Service unterirdisch. Der Kellner hat uns eine falsche Beilage an den Tisch gebracht und lautstark behauptet, dass der vorherige Kellner das angeblich mit uns abgesprochen hätte, weil unsere gewählte Beilage nicht verfügbar war. Interessant das sowas ohne Absprache gemacht wird, da es ja schließlich auch Menschen mit Allergien gibt. Das Fleisch war kalt und die Garnelen ungenießbar. Die haben wir dann auch zurück geschickt. Als wir am Ende nachgefragt haben, wieso die Qualität so nachgelassen hat, wurde uns vom Kellner flapsig geantwortet, dass die ehemalige Leitung insolvent ist und jetzt eine neue Leitung das Geschäft führt. Im Anschluss hat der Kellner lautstark betont, dass wir selbst schuld hätten, da wir angeblich nichts gesagt haben. Ich hab noch nie in meinem Leben eine solche Unprofessionalität im Service erlebt. Als ich dies anmerkte, wurde nun der dritte Kellner an den Tisch geschickt, um uns abzukassieren. Nie wieder Maredo!

If I could I would give 0 stars. The food was tasteless and the service was subpar. The waiter brought the wrong side dish to our table and loudly claimed that the previous waiter had supposedly arranged this with us because our chosen side dish was not available. It's interesting that something like this is done without consultation, since there are people with allergies after all. The meat was cold and the shrimp inedible. We then sent them back. When we asked at the end why the quality had deteriorated so much, the waiter replied flippantly that the former management was bankrupt and that new management was now running the business. Afterwards, the waiter loudly emphasized that it was our own fault because we supposedly didn't say anything. I have never experienced such unprofessional service in my life. When I commented on this, the third waiter was sent to the table to collect us. Never again Maredo!

A bad experience. I don't know what could be worse. The meat was cold, the shrimp was cold. The service was very amateurish. The waiter doesn't even know the cooking levels. And in the end we will also be accused of saying it too late. Maybe it would have been helpful if a waiter had asked every now and then whether everything was OK.

I order Caesar salad with extra chicken meat. I get regular portions and pay extra meat, which I did not get. My friend order cake with white chocolate and get it with caramel. He wrote all orders in and again came wrong. I was expecting more. Service was not good at all!

Ok for a german restaurant! Not too bad!

So I was eating with my Faru at Maredo, I was so disappointed with the waiter at the entrance and asked if we could sit where André's table was. No, everything was reserved Tables were empty, that's really not a requirement, they should first know what a Kelner is, we specifically said that the meat should be cooked properly and not medium rare, they bring it medium rare, so I will never go to these restaurants again, they only have a name but no Service is not a problem. So for this price there is no performance reflected

The service was ok but meat was very bad. Dry and bad taste. Also prices are very expensive.

The double seat by the window can see the old building of Hauptwache, with a good view, a large restaurant, a great atmosphere, good service, and reasonable prices. However, the filet mignon seems to be overcooked frequently, and the fried mushrooms and fried zucchini in the sala bar are not as delicious as before the epidemic, too soft and not fragrant.

Was here on Thursday evening, great location with a great view of FFM. The service (Bezad - I hope it was spelled correctly) was super friendly, implemented all requests and deserves high praise!! A warm greeting to the kitchen! I ordered the steak medium and it arrived medium rare, which is not always the case in a steak house. I will be very happy to come back.

Das Essen ist wie immer sehr gut bei Maredo. Der Service hat allerdings etwas lange gedauert, bis mal jemand vorbeikommt.

Super friendly, super tasty, recommended

The salad buffet is a dream and the quality of the food is very good.

Very friendly and courteous staff. The service in particular was not comparable to other restaurants in the area. In general it was a very pleasant atmosphere and you immediately felt welcome. My flank steak was medium rare and the price was more than reasonable for what you get. The food was also delivered to the table in no time. I can only recommend it!

It was very tasty! I got more than I wanted because the steak was amazing! Very fast, pleasant atmosphere, service at a very high level! Really a great time! I'm willing to pay good money for this level! Thank you very much 😊🤗

Was there for the steak tasting. Terrific delicious 💯

We had to wait a very long time for our food because we were forgotten. What happened next wasn't pretty. Two loveless pieces of schnitzel that look very much like convenience food. Unfortunately, they were just dripping with oil. It was more of a canteen than a steakhouse. The fries were okay, the ketchup was cold. The desert, however, was a real letdown. It should be crème brulee, which should be particularly impressive because of its crisp lid. Here it was crystallized more sensibly in two small places, the rest was soft. Pretty sure convenience here too. A waffle roll was also served, which is where things get disgusting. I wonder how long this will last was already in the air. It was completely soft and no longer had a crispy bite. That was unsavory. The waiter didn't ask if I liked it. When we paid at the end, I didn't leave a tip for understandable reasons. The waiter was really upset afterwards and didn't say goodbye to us. I found that very rude. I like to tip generously, but this is not an obligation. With such a bad experience and the already high price, you shouldn't react like that.

A very good (somewhat expensive) restaurant with lots of window seats and a correspondingly nice ambience. The food tastes great and the staff are friendly. Clear recommendation!

Price performance a little expensive, there were too few waiters and the place is just not optimal

We were just eating: 2 adults and 3 children. We ordered three children's menus as well as a rump steak and a flat steak. The flat steak was served to us as rump steak, which wasn't too bad. We ordered a Caesar salad as a side dish, but it was already spoiled. In addition, the flat steak was partially frozen inside, so we could only eat around it. The children's menu was supposed to include a gift or ice cream, but we didn't receive it. When we asked, we were told that there were no more gifts in stock. We wanted the accompanying ice cream to take away, but we were told that paper cups were no longer available. We would have expected at least some concession on price, but that didn't happen. Instead we paid the full price of €127.00. There wasn't even an apology. That was the last time we ate there.

One of the best in Frankfurt ...However . Always when I m visiting Frankfurt , I have to visit this steak house , including yesterday at 4 pm , when one of the waiters humiliated us in the front of all other restaurant customer, including loud shouting with F words for no reason. When we complained to the German manager , she said this is the available staff quality in the German labor industry . I feel sorry for Mardo company and also for Germany to have this non professional and uncivilized people .

Very good food and the worst services/treatment I ever had in my entire life, because of one of the waiter (with tatou in his right hand), he was soo rood and not professional at all , he shout on us loudly in front of all other customer (with F word), and when we complained to the manager, she said this is the available staff in the German the market??? Date: 17 July 2024 at 4 PM

The customer is definitely not king here. We had to wait 1 hour 30 minutes for our food and the waiter who served us was totally rude and anti-social. The waiters shout over the heads of the visitors and all seem very rude. It's understandable that the waitresses are perhaps a little stressed from time to time, but the fact that none of them ever say a nice word or smile was totally incomprehensible to us, especially when you consider that Given the high prices, the rest of the restaurant experience is truly material for any first-class horror film. The toilets were an absolute nightmare scenario… We will definitely never come there again and advise everyone else not to. I can't rationally explain why the restaurant still has so many stars on Google while there are significantly more negative reviews on other (more independent) sites...

Vamos 🔥 Steak is very fresh and delicious 😋

Since childhood for me the place to go for a good steak! Steak? --> MAREDO!

Der Service ist sehr gut und erfahren. Merkten sofort, dass unsere Gruppe etwas lockerer drauf war und gestalteten auch dementsprechend den Service. Im Restaurant selbst wird nur die halbe Fläche genutzt, ein Teil den Restaurants steht leer und wird nicht großartig gepflegt. Leider führt der Weg zu den Toiletten durch diesen Bereich. Das Essen war "ok" . Wie man in einem Steakhaus auf die Idee kommt ein 350g ripeye Steak auf die Stärke eines schnitzels zu klopfen, bleibt allerdings ein Rätsel.

Waiter top, food and Talahons flop

Phew difficult visit. Neo button apparently not possible. So paid normally and no discount possible. The meat in the burger was completely fried to death. Portion rather small. But the price is higher. I'd love to stop coming. Thanks!

Wir haben für 8 Personen reserviert, das Personal war kaum in der Lage den richtigen Tisch zu finden, obwohl das Lokal nur spärlich besetzt war. Die Getränke dauerten sehr lange, das Besteck wurde nach dem Essen gebracht und mit „einfach weitergeben“ vom Kellner an eine Person übergeben! Die Qualität der Speisen war gut.

Toller Service und Preis-Leistungsverhältnis gut. Ein Steak war etwas zu lang auf dem Grill aber insgesamt wirklich lecker. Wir kommen auf jeden Fall wieder :-)

Das Personal war trotz spärlich besuchtem Lokal total überfordert. Besteck wurde erst auf Anfrage gebracht und dann mit „Einfach weitergeben“ ausgeteilt. Getränke gaben sehr lange gedauert. Ausrede des Kellners „bin heute nur eingesprungen und außerdem ist ja Sonntag!“ Die Qualität der Speisen war gut!

The Maredo Restaurant is a very good and luxurious restaurant in terms of quality. I ate there with my school and the decision was good in some respects but also bad in others.

Meat is always great in Maredo. The waiters of this branch are a bit sullen.

Old love, rediscovered 😊 It's been a long time since I've chosen "salad, as often as you like" and been thrilled. Very fresh and lots of choice. Service, ambience and window seat with a view - everything is great 😍

Very delicious food, recommended

Today I had lunch at the steakhouse and I was impressed. The salad buffet was very good, offering a wide variety of fresh and tasty options. Both the salmon and the sirloin steak were excellent, perfectly cooked and flavorful. I highly recommend this place!

Worst Maredo branch I've ever been to. The food wasn't bad. The service, on the other hand, is underground. When asked if there was a sweet white wine on the menu, the waiter replied: I don't know much about wine. The staff seems hectic and overwhelmed. Also very long waiting times. Never here again!

Whether Hamburg Berlin Munich Düsseldorf I've been a satisfied customer at Maredo for years and I think I can judge it because I've been to almost every Maredo but I've never eaten as badly as today He was in a class🤔 well a rump steak medium well fries as a side dish the steak was an absolute disaster dry toe and simply not edible the garlic bread I had never been served like that before the first time and last time just yuck

If you have a window seat you can have a nice view of the Hauptwache. Flank steak offer was OK. The price of the burger including pilsner couldn't be changed to Cola, even though it was ordered that way beforehand.

Ordered 2 chili cheese burgers. Burger was ok for 15€. The rib fries were cold and tasted like they had been lying around for 30 minutes. Service wasn't all that great either

Maredo is quite a well-known steakhouse chain. However, when I arrived, I was struck by how it looked like a fast food joint. Wobbly dirty tables, shabby benches, sticky and greasy seasoning shakers on the tables that I was hesitant to even touch. I ordered a medium rare fillet. What they brought me was something I had never experienced before. When I cut into the steak, it was completely raw and cold inside - the fat in the meat was completely solid and white. Did they really throw a frozen piece of meat on the pan? So I called the waiter and told him that the steak needed to be defrosted to at least rare. He looked at it and shrugged, "Yeah, you're right, that's not medium rare." He took it away. Thirty minutes later (!!!), when the others had already finished their meals since they had made better choices, he brought back my steak. The same one. Even with the cut-off piece. The steak was completely cremated. As if, since frozen wasn't good enough for me, I got burnt one instead. I was extremely hungry and didn't want to argue because we all know what happens to the food of complaining guests... But it was inedible, some chewy piece got stuck in my throat, I ended up vomiting those 50 euros into the restaurant's toilet, and the next day I had severe stomach problems. We ordered mashed potatoes as a side dish, but i have no idea, what they brought - it smelled so terrible like a garlic, there goes no garlic in mashed potatoes, and it definetly didnt look like mashed potatoes. We didnt touch it. The waiter even didnt care, noone ask why we left it untouched. To top it off, we ordered two espressos. We waited 40 minutes for them and had to remind the waiter twice that we had ordered coffee. The waiter eventually brought a double shot as an apology.

We sat on a raised plateau in the square outside. Since there was a plateau that belonged to an on-site Starbucks that was slightly higher and could only be reached by crossing the lower level, there was a steady stream of people passing by. The food looked a bit sad on the plate as not much had been done to prepare it. The steak was ok, but no more, and the rest of the food was boring and without much taste. It was served by some young lads who were nice and polite, but apparently didn't have much experience.

We were not allowed to eat before 9 o'clock, and been driven away. The service attitude was so poor and impolite

Very good food and very good service

Contrary to the great experience we had before, this time a big minus. Steak was so poor quality with too much tendon that none of them (three of us) could chew it. The taste and consistency was subpar for a 'Maredo' steak. this time outdoor - unfortunately there was also harassment from beggars and the like. Clientele. A pity. But we are 'served' first

This place is quite good, the food is well-cooked and the drinks ok. Have been there a couple of times, and every time was good. There is nothing really to complain about, other than the waiting time, but it usually depends on what time of the day you come.

Delicious food, everything was great

Unfriendly employee!!! I wanted to use the toilet but didn't see the sign saying it was for guest use only. And no service was seen when we entered. Only when I opened the door to the toilet did an employee come and shave me in such a way that people would be ignorant. I told him that I didn't see anyone to ask and would like to pay for something. I then gave him 1 euro and said that we actually wanted to go out to eat, my husband was waiting outside for our daughter. But definitely not there. I have never experienced anything so unfriendly.

Gutes Essen aber auch Wunderbarer und sympathischer Service! Hat mir den Tag versüßt! ❤️ Kurz gequatscht und wahnsinnig höflich! Guter Kuchen und der Eiskaffee 10/10 !

Great quality and super nice staff. Had a lot of fun. I think the prices are above average

Sehr zuvorkommender Service, gutes Essen, Preislich OK!

The Maredo from before is barely recognizable. Now very expensive, but the quality is miles away from steakhouses in the same price range - the Buffalo Steakhouse in particular is way (!) better. Service disinterested, sometimes stroppy. Not bad in taste, but absolutely nothing special either. Average at best. Even ketchup is charged extra (for a steak costing over €40). Offers like before (steak and salad) are no longer available. This was our last visit. I can only advise against it and would really recommend the Buffalo Steakhouse, Vai Vai or Buena Vista (in that order).

Very good. Gladly again. The meat was grilled to perfection.

I waited 3 hours for my food and the employees were very unfriendly. -1 star

It starts with me having to wait 2 hours for my food and ends with the potatoes being raw.

After we waited 40 minutes for our food and saw 3 tables who came after us, food was served, we asked to check for our order. Waiter told us it’s normal we need to wait longer than the others ( no further reason to explain why our food has been delayed). Another longer waiting time, we had to asked again because we were ready hungry. So children went different directions for information. The attitude of waiter was unpleasant and told us it’s not reasonable what children did, to ask two people for our food. It’s unbelievable experience I was blamed by waiter, especially restaurant was quiet and I had to wait food for nearly an hour. Steaks were good ( side salad was mixed old leaves). We will not return to this restaurant anymore.

Carne ótima. Suculenta. Macia. No ponto. Grande. Espacoso. Bons acompanhamentos. Bom vinho. Bons legumes salteados

Great foods with reasonble price!

We had the offer rump steak 250gr with fries and dip for 25€. Steak was a small point over medium rare. But otherwise everything is good. Service friendly.

Had a steak, which was OK, but nothing more. However, the staff was super nice and very attentive.

Ordered a medium steak which ended up being rare and nearly uncuttable, the fries were too hard, they brought ketchup instead of sour cream, ordered 2 glasses of wine but they brought a bottle instead which ended up being 100€ just for the bottle.